Role: Techno Functional Project Manager / (Banking AML-KYC)

Job Description

You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

You will be expected to be an SME in Program Project Management with expert proficiency.

Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

Lead the project team to ensure timely delivery of project milestones.

Ensure that the project is delivered within budget.

Manage project risks and issues, and develop mitigation strategies.

Provide regular project status updates to stakeholders and senior management

Qualifications

Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience

KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus

System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced IT Audit Manager to join us!

A senior position may be offered, subject to the candidate's years of experience and performance in the interview assessment.

A brief summary of your job responsibility:

• Develop and customise audit programmes/security audit checklists to assess the design and operating effectiveness of internal controls in mitigating IT risks.
• Lead, plan, develop and conduct annual policy compliance and process audits, and technical audits on critical systems and infrastructure.
• Manage agency interactions, including briefings, conduct of audit fieldwork, management responses, and follow-up actions to ensure on-time and on-target execution of audit plans.
• Review audit findings and assess agencies’ and Whole-of-Government overall state of ICT governance and risks.
• Formulate mitigation plans to improve the state of overall ICT governance.
• Work with multiple agencies at the working and management levels to assess the current situation and identify recommendations to address the gaps.
• Monitor and validate audit findings to ensure control remediation is effective and root causes have been addressed.
• Plan, source, and actively manage outsourced augmentation of internal capability, to deliver the committed deliverables.
• Perform ICT&SS audits of Government agencies determined by the Audit and Compliance Division of GovTech;
• Perform In-depth audit of Government agencies’ ICT&SS processes/applications/supporting infrastructure and systems
• Perform follow-up audit (FUPA) of past audit findings of Government agencies determined by ACD; import audit findings into the central repository.
• Perform any other related services which may be required by IA to carry out the ICT&SS audit.

To succeed in this role, you will ideally have:

• With at least 6 years of working experience with a solid record in IT Audit
• Prior experiences in leading an end-to-end IT Audit.
• Strong security background (understanding risk assessment, legal & regulatory requirements, threats, vulnerabilities, security policies etc.)
• Experience in performing audits for compliance with COBIT framework and ITIL practices.
• Familiarity with IM8 or equivalent ICT policies is plus
• Performed security assessments benchmarked against common security standards such as NIST 800-53 or ISO 27001
• Prior experience in Application Development and Cloud are preferred but not mandatory
• Good communication & interpersonal skills.
• Excellent stakeholder management, influencing & planning skills.
• Possess CISSP/CISA/CISM, or other relevant cybersecurity qualification.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• We promote a learning culture and encourage you to grow and learn.

• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

We're looking for an intern to join the CEO's office to work on driving special projects & initiatives, as well as support day-to-day operations of the CEO. This individual will report directly to the CEO and will get to work cross functionally on the special projects.

We'll be looking for someone who is able to be an all-rounder, is a self-starter, eager & hungry to learn, very well organised, and has a good command of writing and general people skills.

• Market research
• Outreach and general business development
• Scoping and planning
• Administrative planning and liason work
• Project management
• Admin and operations work that supports the CEO's day-to-day operations

No hard requirements in qualifications or skills, ideally the candidate:

• is a university student, no required major focus
• ideally some prior internship work experience
• is able to be an all-rounder and adaptable
• is a self-starter
• has a good command of the English language and is adept at writing
• is conscientious and well organised
• is eager to learn
• has general people skills

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Summary of Responsibilities:

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

Bar Operation and Beverage Production

• Prepare the bar counter and mise-en-place according to the assigned work station before the start of operational hours.
• Design and create the cocktail menu and beverage program in alignment with the bar’s concept.
• Present the cocktail concept and beverage program to the Director of Food and Beverage.
• Introduce sustainable practices and ingredients into the cocktail and beverage menu.
• Conduct market surveys and research to enhance the current product offerings.
• Establish and nurture relationships with top bars across Asia and the Middle East, working towards guest shifts and regional collaborations.
• Implement periodic and seasonal updates to the menu.
• Operate advanced bar equipment and ensure the implementation of sustainable practices.
• Manage stock requisition, collection, replenishment, and disposal of used stock.
• Conduct daily stock inventories.
• Ensure all beverage production complies with outlet standards and recipes, maintaining the highest quality and freshness.
• Identify opportunities to upsell and enhance the guest experience.
• Maintain efficiency in bar counter work, pantry, and service preparations.
• Assist in hosting and floor service duties as needed.
• Perform opening and closing shift responsibilities as assigned.
• Participate in daily line-ups and engage in training activities to enhance knowledge and skills.
• Undertake other business-related duties as assigned by superiors.
• Support colleagues in other restaurants or bars as requested by outlet managers or senior management.
• Foster collaborative working relationships with colleagues and supervisors/managers.

Qualifications:

• Previous bartending experience preferred
• Excellent knowledge of all beverage products
• Previous point of sale system experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Oversee and coordinate daily Front of the House and Heart of the House operations, ensuring effective delegation and operational efficiency.
• Manage guest service, the beverage program, and overall financial performance.
• Collaborate with mixologists to develop a cocktail menu based on current trends and market research.
• Conduct research to enhance the outlet’s reputation, aiming for inclusion in the top 50 bars in Asia.
• Partner with regional bars to increase the commercial visibility of Antidote.
• Lead marketing and public relations efforts to promote the outlet and support the goal of top industry recognition.
• Design and implement comprehensive training programs to ensure the team remains knowledgeable and competitive.
• Facilitate ongoing training and re-training as needed.
• Develop and execute long-term strategies to advance the outlet's objectives.
• Identify and capitalize on opportunities for expansion or strategic realignment based on market trends.
• Analyze and manage outlet budgets to reduce expenses and enhance profitability.
• Oversee the control of outsourced labor, casual staffing, and overtime in line with budgetary constraints.
• Identify and address potential issues to improve operational efficiency and revenue generation.
• Monitor reservation status and coordinate with the culinary team to ensure seamless service.
• Plan and manage staffing levels to meet business needs and adhere to budgetary guidelines.
• Collaborate with Talent & Culture to recruit and onboard qualified team members.
• Conduct daily briefings and monthly department meetings to ensure clear communication and team alignment.
• Maintain and enforce service standards and procedures.

Ensure compliance with hygiene and food safety regulations in line with Fairmont and corporate guidelines

Qualifications:

• 1 years in Bar manager role
• Minimum 3 years as Head Mixologist 
• Experience in Asia or World 50 best bar is a must.
• Leadership / People management
• Knowledge in Financial and Marketing Area
• Able to work under pressure and independently
• Service oriented with an eye for details 
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

The candidate will lead the APJ regional benefits team. This role is responsible for executing the Global Benefits and Wellbeing strategy, offering regional insights, shaping global policies, and driving efficiency through AI and platform improvements.

The candidate will collaborate cross-functionally to ensure compliant benefit delivery, oversee local broker relationships, manage regional budget planning and execution, and support mergers and acquisitions. Additionally, they will lead a small team, foster their development, and work closely with the APJ People Leadership Team on strategic priorities and executive escalations.

What You’ll Be Doing:

• Lead the execution of the Global Benefits and Wellbeing strategy across the APJ region
• Provide the Global Benefits Leadership Team with regional insights and help shape global policies while maintaining local relevance
• Drive efficiency improvements using AI and platform tools to enhance employee experience
• Partner with the Care and People Product Team to deliver a seamless end-to-end employee experience
• Collaborate with cross-functional teams, including Compensation, FP&A, and Legal, to ensure compliance and smooth benefit delivery
• Support corporate development teams with due diligence and integration during mergers and acquisitions
• Manage broker relationships at the regional level and oversee the regional budget planning and execution process
• Foster team development by providing hands-on learning and career growth opportunities to direct reports, guiding them on benefit design, policies, and onboarding
• Handle stakeholder management in collaboration with the APJ People Leadership Team and manage executive escalations
• Execute with agility, adapting to shifting priorities to meet employee and business needs effectively

Description

Kindly note that Ikea Alexandra operates a Non Halal restaurant.

Candidates will be working as a team in our F&B areas in order to provide top quality service to ensure that customer's receives a positive experience while dining.

ABOUT THE JOB:

- Ensure area of responsibility is well maintained throughout the day – clean, tidy, organized and inviting at all times;

- Contribute to the department’s action plan by taking ownership for my part in its delivery;

- Help and support colleagues when needed and in sharing of knowledge help encourage each other. - Take an active role in my team and co-operate when appropriate with colleagues in other are of the store;

- Be aware of top selling products and ensure they are available or promote alternative when these are unavailable;

- Always looking for more effective ways of working to reduce cost and be cost-conscious;

- Follow and comply with internal rules, policies and daily operational routines regarding issues like quality, food safety as set by manager;

- Ensuring department is safe and customer are always in focus and strive to make them smile- Serve customers behind the Hot line with a smile

- Prepare Hot and Cold dishes assigned

- Ensure products and condiments are stocked up, in good condition and replenished on time

- Other ad-hoc duties as assigned.

Reporting to the Senior Production Supervisor, the role of Production Supervisor would need to perform the following. 

General Function

• Immediate supervisor of all the production workers in the plant.
• To supervise, motivate, train new employees, maintain discipline, control manpower deployment, reduces overtime, maintains good working relationship with subordinates and to study ways to improve the section to increase high output and quality standard.
• To ensure workers carry out/follow up on instructions given

Responsibilities
 

PRODUCTION PLANT

• Record daily attendance and report to immediate supervisor of medical leave, absence, lateness, annual leave taken by the workers.
• Submit monthly attendance incentive/overtime to immediate supervisor for approval.
• Informed of unusual happenings major or minor incidents, accidents, hazardous situations or any other problems to immediate supervisor.
• Other ad-hoc duties as assigned

RAW MATERIALS

• Achieve the daily production schedule set target and ensure the appropriate stock of manufactured products for division are maintained.
• Ensure the procurement of raw materials and packing materials is sufficient to meet the requirement of the section.
• Responsible for production process control for the division.  Co-ordinate for product trouble shooting in plant, monitor change of mixing instruction procedures for product, if necessary.
• Responsible for monitoring the stock level of all materials and packing materials are properly identified, marked and stored.
• Ensure that the mixing instruction procedure materials as specified on the B.O.M. are strictly followed, correct use of machinery and equipment by operators must be supervised.
• Ensure that raw materials used by operators follow the B.O.M production sheet.  Any discrepancy must be rectified immediately.
• Ensure that raw materials stock is updated and an accurate physical count if and discrepancy is spotted.  Conduct physical count on all materials twice a year.

MACHINE MAINTENANCE

• Responsible for the maintenance of all the machineries and equipment in the plant are clean at serviceable condition.  Keep a record of all break-down and report of machinery malfunction.

SAFETY

• Ensure the plant is kept clean as good housekeeping should always be practised.
• Factory equipment, light, fans etc are switched off and all mixing vessels are emptied or valves secured, bungs intact before factory are left unattended.
• Responsible for training workers on handling chemical spillage and emergency response activities.  All new workers are to be familiarized with all aspects of safety, according to the new employee induction procedure checklist.  Upon completion of the induction, the immediate supervisor and the new employee must sign the form.
• Ensure that workers are instructed and follow the procedures as prescribed for hazardous-chemical handling
• To ensure that workers, visitors and contractors wear appropriate safety protection equipment within the factory premises.
• To ensure first aid kit is well maintained and replenished when necessary.
• To ensure that fire extinguisher, spill/chemicals and other safety equipment are well maintained and replenish when necessary
• Forms a part of safety committee.
• Ensure that workers are following safety procedures, rules and regulation. Report all incident and accident.
• Ensure all workers are adequately trained in the safe and correct use of machine and equipment in the plant.
• To submit the following reports to immediate supervisor:
  • Monthly production output
  • Overtime report including reason for working overtime
• Accurate compilation of workers’ time sheet

Your contribution to something big  

• Work with data, analyze diverse datasets to understand sales, drive optimization and improve business strategies 

• Participate in analytics and data projects that are integral to sales & trade marketing business 

• Support to develop custom data models and algorithms 

• Prepare reports and utilize PowerBI for data visualization 

• Assist in other ad-hoc analytics projects 

As a Senior Marketing Executive/ Marketing Executive for FHA, you will play a pivotal role in driving the success of our events. You will develop and execute comprehensive marketing strategies to increase brand awareness, attract attendees, and foster partnerships.

Key Responsibilities:

• Develop and implement innovative marketing campaigns for our exhibitions, leveraging a variety of channels including digital, social media, public relations, and traditional marketing.
• Manage the creation and distribution of marketing materials such as brochures, press releases, and website content.
• Oversee event registration processes, including online and on-site registration, email confirmations, and attendee inquiries.
• Coordinate with external vendors and creative agencies to ensure timely delivery of marketing assets and services.
• Track and analyse key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and identify areas for improvement.
• Develop and maintain strong relationships with industry partners, media outlets, and exhibitors.
• Undertake ad-hoc marketing requests as needed.

We’re searching for Software Engineer (C#, .NET) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

1. Design and Development:
   1. Lead the design, development, and deployment of high-quality applications, ensuring stability, reliability, and scalability.
   2. Derive application frameworks based on project requirements and industry best practices.
   3. Adopt AGILE methodology towards continuous enhancements to applications with reference to operation requirements and feedback.
   4. Enable integrations between applications, not limited to Active Directory, SAML, and O-Auth authentication methodologies, and utilizing WinForms and RESTful APIs.
2. Code Quality and Reviews
   1. Ensure applications and source codes comply to IM8 and OWASP standards.
   2. Establish governance for source code management, sharing and security.
   3. Provide consultancy and guidance to junior application developers to ensure on-time, and quality delivery of tasks.
   4. Emphasis on data security, including Data-in-Transit and Data-In-Storage.
   5. Collaborate with auditors on code reviews, code remediations, deployment strategies, and documentation.
3. Project Management
   1. Engage with cross-functional teams to gather requirements and define project scope.
   2. Lead the application team in prioritizing tasks across multiple concurrent projects.
   3. Monitor project progress, manage timelines, and ensure milestones are met.
   4. Coordinate with stakeholders to ensure project alignment with business objectives.
   5. Develop and maintain project documentation, including project plans, status reports, and risk assessments.
4. Troubleshooting and Maintenance
   1. Adopt a systematic approach to troubleshooting, debugging, and resolving application and code issues.
   2. Monitor application performance and implement improvements as needed.
   3. Ensure timely resolution of issues to minimize downtime and impact on users.
   4. Conduct regular maintenance and updates to ensure applications remain secure and up-to-date.
   5. Create and maintain documentation for troubleshooting procedures and known issues.
5. Data Analytics
   1. Implement data analytics strategies to drive insights and informed decision-making.
   2. Analyze application/log data to identify trends, patterns, and areas for improvement.
   3. Develop dashboards and reports to visualize key metrics and performance indicators.
   4. Utilize data analytics to enhance user experience and application functionality.
   5. Stay current with emerging data analytics tools and technologies to continuously improve data-driven decision-making.

PURPOSE OF THE JOB

The incumbent is required to support the Parfums Christian Dior Singapore product marketing team to drive animations, events, and store activations, as well as to provide day-to-day administrative support.

MAIN RESPONSIBILITIES

Campaign Activations

• Assist product marketing team on planning campaigns, including ideation, sourcing, and liaising with vendors and discussion with internal stakeholders to ensure relevancy of activities planned.
• Assist product marketing team in execution of campaign activities including liaising with store managers and scheduling of trade event activities to ensure smooth flow of activities.
• Manage social calendar and assist with visual cropping and artwork creation.

Administrative Support

• Assist the team on monthly internal ordering of samples & gifts.
• Assist the team on vendor creation, PO raising, quotation & invoice tracking.
• Weekly key products performance tracking and competitor monitoring.
• Compile post-event / post-launch reports for monitoring of ROI for each activity.

Job Description:

1. In charge of the preparation of reagents, calibration materials, and quality control products, strictly follow SOP, keep all records in the receipt, review, and use of raw and supplementary materials, monitor the stock condition and work with procurement team to replenish accordingly.

2. Responsible for the collection and bookkeeping of raw materials, auxiliary materials, packaging materials, etc. for production.

3. Responsible for filling in production logbook to ensure that the data is true, complete and accurate.

4. Ensure production equipment, facilities and production environment can meet production process and regulatory requirements.

5. Ensure employee working environment and quality in strict accordance with the system and regulatory requirements.

6. Strictly comply with laboratory-related operation and quality management requirements.

7. Collaborate with cross-functional teams to meet projects goals with overall organizational objectives.

8. Any other ad-hoc duties or projects as required by the management team.

Job Requirements:

1. Majoring in biology, medicine, laboratory science, immunology, pharmacy or quality engineering are preferred.

2. A bachelor's degree. Fresh graduates are welcome to apply.

3. Experience in IVD, controlled environment production, quality system, R&D and etc.

4. Expertise in the operation and maintenance of lab instruments and data systems.

5. Understand the relevant requirements of the production quality system for in vitro diagnostic products.

6. Familiar with in vitro diagnostic products such as lateral flow immunoassay, PCR, Immunoassay etc.

7. Familiar with IVD product development and commercialization life cycle.

8. Systematically project management, good planning, execution and timely communication. Good presentation skills.

9. Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player.

10. Meticulous and strong sense of responsibility; able to handle stress and tight schedule.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Business Support Manager – Private Wealth and Institutional Business

Responsibilities

• Responsible for supporting the team function from multiple levels, covering client onboarding, client service, and team operation.
• To qualify inbounding leads from multiple channels with a set of discovery questions including lead qualification, so to better allocate best sales resources. It can involve simple platform and product introduction when needed.
• To support sales directors on onboarding corporate structure clients, through document internal alignment with internal stakeholders for needed documents and proofs and additionally document certification.
• To service financial institutions and channels on any incoming inquiries, related to middle and back-office issues, such as account related issues, rebates, reporting, ect…To act as contact point for internal resources.
• To assist team-lead on team operation, covering procedure creation, refining and execution, data collection and consolidation both for clients and team member performances.
• Develop standard sales process, including sales behavior, compliance requirements, customer service landing process, etc., to improve the efficiency of business development and internal cooperation efficiency.
• To review and assess processes to provide feedback to further improve work performance and services, both within the team and cross-teams.
• To support marketing manager for any marketing events and activities.
• To support business solution analyst for product launching for private wealth and institutional business in moomoo SG.
• Work closely with all relevant internal departments in the organization and handle ad hoc projects whenever necessary.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

·       Degree holder in any discipline, preferably in finance or accounting related area.

·       At least 3 to 5 years of working experience in the financial service industry and at a business support function.

·       A service-oriented mindset, a team player with good interpersonal and communication skills.

·       Strong analytical and problem-solving skills, with a keen attention to detail.

·       Independent, responsible, willing to accept challenges and can get the job done with little guidance.

·       Good command of both English and Mandarin, both written and spoken.

·       Having passed CMFAS 1A, 6A and 6, or being exempted is preferred.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

We are seeking a highly motivated and talented individual to join our team as an End User Computing (EUC) and Information Technology (IT) Service Management Engineer. This role will involve assisting the Head of EUC on all IT EUC activities and facilities, to ensure users can effectively and productively use established and / or new innovative collaboration technologies, maintain good user experience, including AI/ML, office automation tools, desktop, and mobility technologies.

The ideal officer will have practical knowledge and experience of EUC, working experience in IT Infrastructure Library (ITIL) processes implementation, proficiency in ServiceNow workflows and dashboards, and preferably experience with identity management integration. You will assist the Head of EUC to manage vendors, optimize processes and target high impact / severity issues for resolution and follow ups. You will also contribute to driving simplification and optimization of IT Service Management processes, including adoption of AI/ML and automation solutions to improve key areas related to EUC and ITSM. You must be passionate about technology and embrace changes. You must be a good communicator being comfortable to communicate effectively to all levels and types of employees.

[What you will be working on]

•                 IT Service Desk Management: Manage the IT service desk team, ensuring efficient and effective handling of user inquiries, incident resolution, and service request fulfilment, while maintaining high levels of customer satisfaction.

•                 IT Service Management (ITSM): Assist in the adoption and adherence to ITIL/ITSM best practices and standards, identifying opportunities for simplifying and optimizing processes and driving implementations to streamline processes and improve efficiency and visibility.

•                 Assist in the drive for adoption of innovative AI/ML and automation solutions to improve work processes and productivity of the team and colleagues in the organisation.

•                 Manage selection, deployment, and management of end-user computing devices, such as desktops, laptops, mobile devices, and peripherals, ensuring optimal performance, security, and user experience.

•                 Support modernisation of the workplace environment to increase productivity & efficiency and support in the digital transformation journey

•                 IT Governance and Compliance: Ensure ITSM and EUC practices comply with IM8 and CSA, security standards, and internal policies, taking appropriate measures to mitigate risks and ensure data protection.

•                 Manage all IT assets and configurations of the infrastructure and services to ensure that they are all accounted for, which will facilitate effective and efficient change management and problem management activities.

•                 Ensure incidents and requests are met and delivered within SLAs

•                 Perform root cause analyses to eliminate underlying problems of high impact incidents and/or prevent recurrence of incidents.

[What we are looking for]

·        Bachelor’s degree in IT, Computer Science, or related field.

·        Minimum of 2 years of working experience in EUC support.

·        Minimum of 2 years of working experience as a practitioner in the following ITIL processes.

a)      Change Management

b)     Asset Management

c)      Service Level Management

d)     Incident Management

e)     Problem Management

f)       Request Fulfilment

·        Proficiency in using and designing ServiceNow workflows and dashboards.

·        Practical experiences in managing system integrators / contractors / partners

·        Good understanding of end-user computing technologies (Windows, Active Directory, Azure AD, O365, VDI), including desktops, notebooks, mobile devices, and productivity software.

·        Experience in managing collaboration tools (Office 365, Video Conferencing, Telephony) for the employees.

·        Willing to embrace changes and new technologies.

·        Strong analytical and problem-solving skills.

·        Excellent communication and interpersonal skills.

·        Ability to work effectively in a team environment and collaborate with cross-functional teams.

·        Experience in handling and supporting senior management users (including Management Committee members) and internal senior managers is a plus

·        Experience with public service sector or GLC and possesses ITIL / PMP Certification is a plus

·        Microsoft Certified: Modern Desktop Administrator Associate or equivalent certification is a plus.

·        ServiceNow Certified System Administrator (CSA) certification is a plus.

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Job Summary: The Compliance Officer is a crucial member of our organization responsible for ensuring the company's adherence to all relevant laws, regulations, and internal policies. This role involves overseeing the surveillance services designed to detect behaviours that may violate regulatory rules or Moomoo SG’s internal policy and procedures. Effective communication with various departments is essential for maintaining a robust compliance program.

Compliance Officer

Responsibilities

• Undertake the investigation and assessment of transaction monitoring alerts. Collaborate with relevant departments to evaluate and address potential issues identified through transaction monitoring. Ensure that all reviews and investigation conclusions are adequately documented.
• Perform trade surveillance checks across various asset classes, including but not limited to equities, derivatives, and cryptocurrency transactions. Ensure that all reviews and investigation conclusions are properly documented.
• Contribute to the design and development of systems to enhance surveillance coverage. Communicate with the product team to ensure the system functions as designed and developed.
• Stay informed of regulatory updates that may impact the surveillance program, and continuously seek ways to enhance the program to ensure it remains relevant and up-to-date.
• Develop and update compliance policies and procedures. Ensure that policies and procedures are aligned with changes in local laws and regulations.
• Facilitate effective internal collaboration. Serve as a liaison between compliance and other departments to foster a coordinated approach to compliance. Work collaboratively with legal, risk management, and other teams to address compliance-related concerns and implement corrective actions.
• Respond to regulatory requests from regulators and upstream providers.
• Participate in ad hoc projects and tasks as assigned, ensuring the effective completion of all responsibilities.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

• Preferably to have a degree or diploma or any other equivalent qualifications in business, Finance, or a related field.
• Proven experience in compliance roles with at least 2-3 years of experience.
• Strong analytical and problem-solving skills.
• Able to work under pressure within tight deadlines with no loss of accuracy.
• A proactive and reliable team player but can also work well independently.
• Experience with Nasdaq SMARTS and Athena will be a Plus.
• Preferably to have Professional certifications in compliance (e.g., CAMS, ICA Diploma).
• English speaking and Fluency in Mandarin is an added advantage

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Finance Officer (Deposit and Withdrawal)

Responsibilities

• Responsible for the clients’ deposits and withdrawals on the platform
• Responsible for daily deposit accounting statistics and organising relevant reports
• Assisting the Finance Department on the bank reconciliation of clients’ deposit and withdraw
• Continuously driving process improvement
• Up keeping of strong internal control system and corporate governance
• Assist in the creation of new processes and system implementation when required
• Any other duties or projects assigned by the Management

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

• Degree in accounting/finance/banking
• 1 to 3 years of relevant experience, prior experience working in bank
• Strong interest in finance industry developments
• Experience in financial services or fintech will be a plus
• English written and verbal communication skills, reading and conversational skills will be an advantage. Fluency in Mandarin is an added advantage.
• Proficient in MS Excel
• Self-driven, meticulous, organised, team player.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Domain Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Solid experience in managing projects
• Experience in supporting Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Role Summary

• Responsibilities: You will be involved in a wide range of creative projects for our clients within the healthcare sector, from initial concept development to full production, allowing for real autonomy and creativity
• Salary: S$3,500 per month
• Benefits: Hybrid working options that allow you to work from home up to 50% of your time, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates in Q1 2025 and you will be asked to state your availability on your application form
• Location: Our new recruits will be based in our Singapore office

About the Role

As a Graphic Designer in our Creative team, you will be at the forefront of delivering a wide range of creative projects for both the company and our clients in the healthcare sector, including brand development, the design and layout of infographics, as well as the creation of event materials. Depending on your skillset, you may also be involved in digital projects such as the design of interactive materials for exhibitions, video editing, animations, and the creation of eLearning modules.

You will be involved in every stage of the project lifecycle, from initial concept development to full production, allowing for real autonomy and creativity. This involves early-stage collaboration with other designers, project managers, and clients to define the project scope and objectives. You will then produce high-quality design materials, providing technical insight and offering guidance as needed.

At Costello Medical, our Creative team is passionate about data visualisation and enhancing the communication of scientific content. We are also committed to supporting projects where we believe our skills can make a meaningful difference to healthcare. Therefore, you will have the opportunity to support not only commercial projects, but also pro bono work for charities and the public sector. Further examples of our work can be found here: https://www.costellomedical.com/what-we-do/medical-communications/creative/portfolio/

Key responsibilities will include:

• Developing Engaging Content: Creating a variety of visually appealing materials, including infographics, posters, event materials, and other design pieces for both internal teams and external clients
• Collaboration: Working closely with creative colleagues and project managers at the outset of projects to determine the design scope, purpose, and strategic approach to be taken
• Effective Communication: Clearly communicating project requirements to project teams and providing input on any technical queries
• Quality and Delivery: Ensuring all projects are completed on time and within budget while maintaining the highest standards of quality
• Exceptional Service: Providing outstanding customer service, building strong partnerships with internal teams and external clients

Hybrid Working Policy: We recognise that home-working can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost.

Therefore, we offer flexible working arrangements that allow our colleagues to work from home for up to half of the time, measured across a 2-week rolling period.

Career Profile

We offer many opportunities for personal and professional development at Costello Medical, as well as rapid and tailored progression for those with the desire and ambition to advance quickly in their career. Please click below to read first-hand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at-costello-medical/

A Day in the Life of a Graphic Designer

To learn more about a typical day for a Graphic Designer at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/graphic-designer.html

About You

We are seeking a motivated individual who can contribute innovative ideas to enhance our creative service offerings. You will have a great understanding of aesthetics and a meticulous attention to detail. You will also take pride in delivering a consistently exceptional service to both clients and colleagues within a dynamic and fast-paced environment.

This role requires a problem-solving mindset, strong analytical skills, as well as an enthusiasm for learning new technologies to produce high-quality project deliverables. Exceptional organisation and self-motivation, along with the ability to proactively identify innovative solutions, are essential.

While no previous experience in the scientific industry is required, we are looking for someone with a genuine interest in applying their design skills to the healthcare sector.

Essential requirements for the role are:

• A degree-level or higher qualification in a design-related discipline (minimum CAP or GPA 4/5 or equivalent), in addition to a highly innovative portfolio. We welcome applications from candidates with a diverse range of specialisms, including but not limited to; Graphic Design, Design and Media, Design Communication, Digital Communications, Graphic Communication Design, and Art
• Some professional experience within an agency or commercial setting
• Extensive experience using Adobe InDesign and Illustrator, as well as familiarity with other software in the Adobe Creative Cloud
• A proven ability to generate, execute, and oversee a variety of creative concepts
• A problem-solving mindset, and the ability to think outside the box
• Confidence in presenting work to a wide range of audiences, including internal colleagues and external clients
• Exceptional organisational and time management skills, a high level of productivity, and the flexibility to adapt to changing deadlines
• An ability to manage conflicting demands, prioritising tasks effectively
• Exceptional attention to detail
• Strong communication skills, with the ability to build robust and sustainable working relationships

You will have the opportunity to work alongside experienced colleagues who provide one-to-one training on the technical aspects of the role, as well as project management and effective client communication.

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for six consecutive years.

On 27th May 2022, Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

Costello Medical is currently ranked number 15 of 14,555 companies in JP Morgan's Top 200 Women-Powered U.K. Businesses. "Women-powered" is defined as having a female founder, a female chief executive or managing director, a management team that is predominantly women, or as having a female shareholder with a significant equity stake. Costello Medical is not only proud to check many of these boxes, but also honoured by our position on this list—a ranking measured by employee headcount growth and turnover growth.

The Recruitment Process

Our recruitment process starts with a self-recorded video interview via our online application system, followed by an assessment for you to complete in your own time. If successful, you will be invited to a final interview with senior members of our Creative team, which includes a portfolio review. Our standard recruitment process typically lasts around 3 to 4 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via [email protected] should you require reasonable adjustments at any stage.

We are currently recruiting for start dates in Q1 2025. You will be asked to state your availability on your application form. Whilst there are no set application deadlines, we would strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A starting salary of S$3,500 per month
• 18 days’ annual leave plus public holidays
• The chance to work from home for up to half of your working time across a 2-week rolling period
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-singapore

How to Apply

You are required to submit your CV and a cover letter via our online application form. You will also be asked to provide a PDF portfolio or a link to your online portfolio. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your CV should clearly state the dates of all qualifications and grades achieved, where applicable.

While we embrace Artificial Intelligence (AI) technologies to innovate and improve processes, we want to understand your unique skills and experiences throughout the recruitment process. Therefore, if you use AI to assist with your application, we recommend that you do not rely solely on this technology to generate your application materials. As your role may involve developing new written content from scratch and handling confidential data that cannot be uploaded to AI technology, it is important for us to assess your own skills and abilities.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

Please note that we are unable to support Employment Pass applications for this role, and you will therefore need the right to work in Singapore independently from the company.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Business Planning and Operation Manger, Private Wealth

The Business Planning and Operation Manager will be responsible for building and optimizing the operational framework for private wealth business, covering high-net-worth clients, family offices and EAMs. This includes developing and executing comprehensive growth strategies to attract, engage, retain, and expand the client base. The role requires a deep understanding of client needs, coordination of internal resources, and enhancement of product and service penetration. Regular analysis of industry trends and competitive dynamics is also essential.

Key Responsibilities:

1. Business Management Framework Developments:

Develop and implement an operational framework for high-net-worth clients, family offices and EAMs, including but not limited to client segmentation, tiering client benefits scheme, and online client portal operation including in-app and website.

Responsible for scaling and meeting business growth targets, ensuring the effectiveness and continuous improvement of the operational framework. Regularly monitor market and competitor dynamics, produce relevant reports, and provide recommendations for operational strategy adjustments based on analytical findings.

2. Client Lifecycle Growth Strategies:

Formulate and execute growth strategies across the entire lifecycle of high-net-worth clients, family offices and EAMs, from acquisition to conversion, engagement, retention, and expansion.

Collaborate with other functions in the team, such as client facing personnels or marketing managers, to effectively implement growth strategies and achieve business objectives.

3. Go To Market planning and implementation

Identify key business scenarios and user needs based on the investment demands of high-net-worth clients, family office and EAMs.

Coordinate and implement GTM strategies with relevant function including sales and service personnels, marketing manager and other internal resources within private wealth business, to enhance conversion rates at critical stages and increase product and business penetration.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Qualifications:

• Bachelor's degree or above, with over 5 years of experience in business planning and operations (including at least 3 years of experience in private wealth segment), business management experiences with private banks are highly preferred.
• Experience in establishment of sales operation framework and building operational and service systems for high net worth clients and institutions.
• Familiarity with how client origination, financial advisors and investment consultants work, with the ability to integrate and connect online and offline service resources.
• Logical thinking with good analytical skills
• Good communication skills and able to manage various stakeholders
• Sufficient knowledge in various asset classes and asset allocation, with an understanding of fundamental market landscape research methodologies.
• Proficiency in English and Chinese, both speaking and writing, is required. Willing to travel between Shenzhen and Singapore occasionally.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

The Visa Internship Program is an exciting opportunity to propel your career from the center of payments innovation in Asia Pacific. Throughout your 12 weeks at Visa, you will be empowered to take on impactful work and lead courageously to shape the future of commerce. Gain executive exposure, engage in out-of-the-box problem solving, and participate in social and community service activities. We are looking for people who can innovate, collaborate, and drive Visa into the next era of an already rapidly evolving digital marketplace.

What else can you expect from the internship?

• Own your career and personal growth! Sign up for projects, workshops, training courses and be at the forefront of emerging technologies by getting hands-on experience in AI, consulting, data visualization, and more!
• We are more than a workplace! Join our intern socials and networking events, soak in the Life at Visa.

At Visa, we believe in the power of small steps to get you closer to where you want to go. Take your first step with Visa to powering payments and uplifting people.

These are the teams that you may have the opportunity to interact with:

Business Planning and Operations

The primary focus of this position is to support the head of Strategy, Planning and Operations of CMS in AP to accelerate the growth across CMS entities by defining and supporting execution of key strategic initiatives and Go-to-Market strategies, managing targets and performance, and providing executive communication. In this role you will work closely with a wide range of stakeholders, from the business heads of the CMS verticals in AP, their larger teams across AP to all cross-functional teams (e.g., HR, finance, marketing, communication, client services).

Client Services

The Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week based on business needs.

The Visa Internship Program is an exciting opportunity to propel your career from the center of payments innovation in Asia Pacific. Throughout your 12 weeks at Visa, you will be empowered to take on impactful work and lead courageously to shape the future of commerce. Gain executive exposure, engage in out-of-the-box problem solving, and participate in social and community service activities. We are looking for people who can innovate, collaborate, and drive Visa into the next era of an already rapidly evolving digital marketplace.

What else can you expect from the Internship?

• Own your career and personal growth! Sign up for projects, workshops, training courses and be at the forefront of emerging technologies by getting hands-on experience in AI, consulting, data visualization, and more!
• We are more than a workplace! Join our intern socials and networking events, soak in the Life at Visa.

At Visa, we believe in the power of small steps to get you closer to where you want to go. Take your first step with Visa to powering payments and uplifting people.

These are the teams that you may have the opportunity to interact with:

Client Services 
The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development, successful deployment and support of Visa products and services, enabling our client facing teams to deliver and scale new products, services, and initiatives into the market. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Commercial and Money Movement Solutions
Commercial and Money Movement Solutions (CMS) represents a key strategic growth area for Visa, as we seek to digitize commercial payments and money movement flows, supporting financial institutions, fintechs and fintech enablers, corporates and governments. Today, these flows are antiquated, slow and not transparent. With our help, money can move seamlessly between individuals, businesses and governments. The investments that Visa has made over decades in C2B have provided Visa with the infrastructure, technical capability, brand, expertise and relationships to tap into money movement between a much broader coupling of counterparties (B2B, B2b, B2C, P2P, G2C, G2B, etc.).

Merchant Sales and Acquiring
Visa's Merchant Sales and Acquiring (MS&A) team helps merchants and acquirers grow through innovative offerings that enable secure digital commerce, ensuring they prefer Visa. The team is responsible for strategy, partnerships, and solutions deployment with all players in the seller-enabler ecosystem. This includes partnerships with acquirers, payment service providers and intermediaries such as payment facilitators and aggregators, merchants, Big Tech platforms and FinTechs.

Product
Payments are changing with new players, experiences, and expectations. Over half of Visa’s volume is now digital, and many market trends are affecting how Visa and our clients do business. For that reason, the Product team is focused on a holistic product strategy that allows Visa to ship products faster that are more relevant to the local markets in which Visa does business. The organization is at the forefront of thinking and working differently at Visa, particularly as we transform how we design, build and ship products globally for the future.

Regional Cross Border
The Regional Cross Border team has the mandate to develop Visa’s strategy to drive accelerated growth in our Cross Border business and deliver against regional priorities that drive efficiency and effectiveness of Visa’s sales teams and ultimately, accelerate the growth in Cross Border payments, the leading driver of Visa’s net revenue. 

Visa Consulting & Analytics - Consulting
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week based on business needs.

The Visa Internship Program is an exciting opportunity to propel your career from the center of payments innovation in Asia Pacific. Throughout your 12 weeks at Visa, you will be empowered to take on impactful work and lead courageously to shape the future of commerce. Gain executive exposure, engage in out-of-the-box problem solving, and participate in social and community service activities. We are looking for people who can innovate, collaborate, and drive Visa into the next era of an already rapidly evolving digital marketplace.

What else can you expect from the internship?

• Own your career and personal growth! Sign up for projects, workshops, training courses and be at the forefront of emerging technologies by getting hands-on experience in AI, consulting, data visualization, and more!
• We are more than a workplace! Join our intern socials and networking events, soak in the Life at Visa.

At Visa, we believe in the power of small steps to get you closer to where you want to go. Take your first step with Visa to powering payments and uplifting people.

We are looking for Engineers across the Technology Organization. Some of the roles in Visa Technology team includes: 

1. Software Engineering 
2. Software Test Engineering 
3. Systems Engineering / Analyst 

These are the teams that you may have the opportunity to interact with:

• Operations & Infrastructure: Operations & Infrastructure builds, operates and maintains best-in-class IT infrastructure services that are secure, scalable, and continuously available. 
• Regional Solutions and Digital Partnerships (Innovation Centre): Fulfills the long-standing vision of enabling targeted feature and product development for our regional markets to meaningfully grow market share, volume and revenue 
• Value Added Services Product Development: Drive the diversification of our revenue with products that differentiate our network, and deliver valuable solutions across other rails 

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week based on business needs.

The Visa Internship Program is an exciting opportunity to propel your career from the center of payments innovation in Asia Pacific. Throughout your 12 weeks at Visa, you will be empowered to take on impactful work and lead courageously to shape the future of commerce. Gain executive exposure, engage in out-of-the-box problem solving, and participate in social and community service activities. We are looking for people who can innovate, collaborate, and drive Visa into the next era of an already rapidly evolving digital marketplace.

What else can you expect from the internship?

• Own your career and personal growth! Sign up for projects, workshops, training courses and be at the forefront of emerging technologies by getting hands-on experience in AI, consulting, data visualization, and more!
• We are more than a workplace! Join our intern socials and networking events, soak in the Life at Visa.

At Visa, we believe in the power of small steps to get you closer to where you want to go. Take your first step with Visa to powering payments and uplifting people.

Marketing
The Marketing team is a passionate and dedicated team with a high-performance culture to advance and drive experiential marketing to build awareness and deliver demand through the curation, creation of marketing strategies designed to acquire, engage, and retain Visa’s ecosystem and network of partners and clients. Success is driven through collaboration with cross functional teams across Visa to accelerate product and solution adoption, migration and retention to deliver business growth.

These are the teams that you may have the opportunity to interact with:

Marketing Insights & Analytics:
The AP Insights & Analytics team sits within the Marketing function of Visa in Asia Pacific (AP) with a vision to be an insight-led engine of advisory. The team delivers consumer and market insights, and marketing effectiveness analytics-based advisory to internal Visa stakeholders, and as a Value-Added Service (VAS) to our clients & partners.

Partner Marketing Services:
The Partner Marketing Services team is responsible for growing the regional marketing services business through working closely with in-country marketing teams to identify revenue generating marketing services opportunities and manage marketing-related requests from the Global Accounts teams to support their customer acquisition, engagement and retention strategies.

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week based on business needs.