• Ensure the continuous availability and optimal performance of the Customer Service CRM system.
• Review business requirements, provide recommendations, and evaluate solutions proposed by the Product Manager.
• Design, prepare, and execute comprehensive validation scenarios for new features.
• Collaborate with cross-functional teams including Product Management, QA, and Access
• Administrator to coordinate the testing, implementation, and successful deployment of system
• updates.
• Drive system adoption by increasing awareness and aligning with the Training team, QA, and
• Inbound leaders to promote new features.
• Coordinate with the PMO and Access Control Team to ensure compliance with regulatory requirements in specific regions.

Requirements

• Bachelor’s degree in any related discipline
• Min 5 years of experience in Customer Service Product Tools
• Experience in entire process support planning, collaboration, business analysis,market monitoring and
  macro economic analysis
• Effective interpersonal skills with both internal and external customers
• Advanced troubleshooting and multi-tasking skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile

https://sg.go.persolkelly.com/job/details/10361

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

We are seeking a Senior Engineer (EHS) on behalf of our client, a leading multinational specializing in advanced materials and technologies, to join their team in Singapore. This is a fantastic opportunity for an experienced EHS professional to contribute to safety excellence within a highly regulated industrial environment.

Key Responsibilities:

• Interpret and ensure compliance with applicable legal, Singapore standards, codes of practice, and other EHS requirements, providing clear guidance to the team.
• Develop, maintain, and test emergency response plans, organize CERT audits, and conduct relevant drills.
• Act as the primary liaison with local authorities on EHS matters, license renewals, and representation in key regulatory meetings.
• Oversee incident investigations, track corrective and preventive actions, and ensure timely resolution of non-conformance issues.
• Conduct and manage risk assessments, site inspections, and environmental/industrial hygiene samplings, implementing risk reduction measures.
• Plan and conduct EHS audits, training, meetings, and promotional activities to enhance employee awareness and engagement.
• Establish and manage EHS objectives and continuous improvement programs.
• Manage contractor activities for in-house operations and shutdown maintenance (SDM).
• Spearhead initiatives for the implementation of Safety Case requirements and mitigative measures for Safety Critical Events in Major Hazard Installations.
• Collaborate across organizational levels to promote a strong safety culture.
• Lead projects for HSE improvement, including organizing annual safety campaigns.

Requirements:

• At least 5 years of experience in EHS roles, including at least 3 years in manufacturing or chemical plants, ideally on Jurong Island.
• Familiarity with chemical processes and unit operations.
• Diploma or higher qualification, with mandatory registration as a WSH Officer (MOM) and Fire Safety Manager (FSM) with SCDF.
• Proficiency in Microsoft Office.
• Experience with ISO14001 and SS651 (ISO45001) management systems.
• Ability to interpret P&ID drawings and apply this knowledge effectively.
• Self-driven with a collaborative working style and a commitment to safety excellence.

To apply online please use the 'apply' function, with your updated resume.

(EA: 94C3609/R1442042)

Key Responsibilities:

• Develop efficient, maintainable code while adhering to best practices in software engineering.
• Utilize DevSecOps tools for code deployment and version control.
• Conduct in-depth research and analysis on retrieval techniques, language models, and generative AI methods.
• Collaborate with data engineers to ensure the efficiency and accuracy of data pipelines.
• Continuously refine Retrieval Augmented Generation (RAG) methods, including embedding, chunking, and search algorithm optimization through experimentation and feedback.
• Explore various retrieval strategies, such as information retrieval, nearest-neighbor searches, or knowledge graph-based approaches, to enhance generative AI models.
• Optimize and fine-tune AI models for improved performance, scalability, and accuracy.
• Partner with cross-functional teams, including product managers, data scientists, and engineers, to understand requirements and deliver AI-driven solutions.
• Present insights and findings to stakeholders, contributing to strategic decisions.
• Document AI models, algorithms, and processes thoroughly.
• Prepare technical reports and presentations to effectively communicate results.
• Stay current with the latest advancements in AI and machine learning technologies.
• Participate in Agile ceremonies to execute prioritized projects and features.
• Implement automated testing and monitoring to ensure AI system accuracy and reliability.

Education:

• Qualifications are evaluated on a case-by-case basis, but preferred backgrounds include fields such as Mathematics, Statistics, Computer Science, Data Science, Analytics, Physics, or Bioinformatics.

Requirements:

• 4+ years of experience in AI engineering.
• Proficiency in Python programming.
• Experience in building scalable AI solutions using modern technology stacks, including cloud services, data pipelines, databases, and necessary tooling.
• Familiarity with CI/CD processes and test-driven development.
• Experience in developing Restful APIs for AI models.
• Strong understanding of machine learning concepts, including neural networks, optimization algorithms, and evaluation metrics.
• Knowledge of Retrieval Augmented Generation (RAG) techniques.
• Familiarity with prompt engineering techniques like instruction design, template-based approaches, rule-based conditioning, or fine-tuning strategies.
• Excellent communication and collaboration skills.
• Strong analytical and organizational skills, capable of managing multiple projects.

Preferred:

• Experience with Agile methodologies.
• Knowledge of additional programming languages such as Node.js, TypeScript, C#, or Java.
• Demonstrated experience in developing and refining prompts for generative AI models, particularly in creative or text generation areas.
• Experience with AWS Cloud and building, deploying, and managing Docker images.

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Role and Responsibilities

• Deploying and managing software factory infrastructure and services.
• Integrating and optimizing services with advanced AI technology, like Large Language Models Gen AI, to enhance user experience and efficiency.
• Automating software development infrastructure and service deployment.
• Streamlining security processes for expedited deployment while adhering to security standards.
• Proposing innovative strategies to accelerate secure software development.
• Providing training and raising awareness among development teams and end users regarding security best practices.
• Addressing operational incidents, conducting root cause analyses, and implementing corrective measures.
• These responsibilities are dynamic and adaptable, reflecting our client's commitment to fostering professional growth. They offer ample opportunities for advancement in technical, managerial, and project management capacities, aligning with both your aspirations and the group's objectives.

Desired Qualifications:

The ideal candidate will hold a Bachelor's or Master's degree in computer science, information technology, or a related field, coupled with at least 2 years of relevant experience. A strong inclination towards DevOps/DevSecOps and familiarity with the AI ecosystem are imperative. Key qualifications and skills sought include:

• Expertise in DevSecOps principles and practices, particularly within customer-facing contexts.
• Proficiency in workstation operating systems, development tools, and security tools.
• Familiarity with programming languages such as Go and Rust.
• Mastery of DevSecOps tools like GitLab, Terraform, K8S, FluxCD, and ArgoCD for continuous integration and delivery.
• Ability to collaborate effectively across development, operations, and security teams.
• Strong analytical capabilities to tackle complex security challenges and devise effective solutions.
• Understanding of various technological environments and platforms.
• Agility in anticipating and responding to customer needs.
• Commitment to staying updated on the latest trends and threats in new technologies and security to deliver optimal solutions.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Cybersecurity Engineer (Medical Equipment)

Job Overview: As part of the cybersecurity team, the role focuses on managing and mitigating cybersecurity risks associated with medical equipment and servers. This includes monitoring system health, applying patches, and enhancing safety protocols. The position will collaborate with the IT team to establish escalation procedures for cyber incidents, develop contingency plans, and implement recovery measures. The emphasis will be on policy enforcement and control mechanisms to ensure compliance and reduce cybersecurity risks.

Key Responsibilities:

Specific Responsibilities:

• Evaluate and address cybersecurity risks related to non-compliance with policy requirements during the acquisition of medical equipment, including both new devices and those on loan from vendors.
• Report any instances of non-compliance with policy to seek Ministry of Health (MOH) endorsement.
• Prepare cybersecurity risk assessment reports and conduct periodic reviews of risks whenever there are changes in the configuration or requirements for medical equipment.
• Update and maintain the Risk Registration for medical equipment and ensure all IT-related risks are mitigated with appropriate control measures.
• Ensure medical equipment software is up to date at delivery and plan for regular patches and updates throughout its lifecycle.
• Monitor and track the compliance status of medical devices with the MDOTS policy during their operational lifecycle.
• Participate in IT projects related to the deployment and management of medical equipment.
• Collaborate with the IT team and vendors to plan server installations and software configurations for medical equipment.
• Continuously monitor the health status and vulnerability of medical equipment and associated servers.
• Work with end users to manage cybersecurity incidents involving medical equipment, ensuring that mitigation controls are applied before the equipment is returned to service.

General Responsibilities:

• Collaborate with the IT team to support new equipment onboarding activities and related projects.
• Provide ongoing BME/IT support to ensure medical equipment complies with MDOTS policy guidelines and control measures at all stages of its lifecycle.
• Perform additional tasks and duties as directed by the Head of BME.

Job Requirements:

Education/Training/Experience:

• A degree in Computer Science, Information Technology, or a related cybersecurity field with at least 3 years of experience in healthcare or cybersecurity assessments for the Engineer position.
• A degree in Computer Science, Information Technology, or a related cybersecurity field with at least 5 years of experience in healthcare or cybersecurity assessments for the Senior Engineer position.
• Experience with various security tools and products (e.g., Fortify, AppScan, Nessus).

Professional Certifications:

• Preferably, candidates should hold certifications such as OSCP, CREST, CEH, CISSP, AWS, CISA, CISM, or any cloud security specialty.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About Ferrari Group

Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.

Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with worldwide operations.

Committed to sustainability and innovation, Ferrari Group provides impeccable customized services based on responsiveness, discretion and utmost security. Unrivalled global expertise and tailor-made solutions, successfully applied to Luxury.

WORLDWIDE SERVICES: CUSTOMS SOLUTIONS · FREIGHT FORWARDING · GROUND TRANSPORTATION · SECURITY · ICT TOOLS · FISCAL SOLUTIONS · GLOBAL EXHIBITIONS SUPPORT · PRIVATE EVENTS SUPPORT · LOGISTICS SERVICES · SPECIAL SERVICES · HAND-CARRY SERVICES · FINE ART · QUALITY CONTROL · AFTER-SALES SERVICE · HALLMARKING SUPPORT · INSURED SERVICES

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Flexi Work Arrangements, Essential Financial Knowledge, Attractive Remuneration

We believe in providing a holistic approach in service to our clients, ensuring their needs are met and satisfied in our care. And we believe that it starts with us!

Join our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch. Connect with us and embark on a rewarding career in financial advisory

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a robust client base through effective networking and prospecting strategies.
• Financial Strategy Development: Analyze clients' financial situations and goals to create tailored financial strategies.
• Insurance and Financial Advisory: Provide comprehensive advisory on insurance and financial planning, covering areas such as retirement, education, and investments, supported by our extensive product suite.
• Financial Analysis: Presenting detailed financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Maintain and strengthen client relationships through regular reviews and adjustments to financial plans based on life changes.

Benefits & Rewards:

• 24-months Trainee Program: Provides monthly allowance + commission, supporting you in the first 24 months of your career.
• Extensive Training and Support Structure: Regular workshops, training & sharing sessions within the agency and individual mentorship ensuring support along the way.
• Flexi-Hybrid Work Setting: Enjoy a hybrid work setting with flexible work arrangements.
• Attractive Rewards: We believe in 'work hard, play hard', with incentives for top performers & fun team-bonding events.
• Market-leading Remuneration Structure: Market-leading remuneration package along with an attractive incentive system, including commissions, performance incentives, and up to 3 incentive trips a year.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Bachelor Degree in any field, as per MAS requirements.
• Highly motivated with strong interpersonal skills

Apply now to find out more!

Job Overview:
We are seeking a talented and detail-oriented Eyelash and Eyebrow Technician to join our beauty team. The ideal candidate will specialize in a variety of eyelash and eyebrow services, including eyelash extensions, brow shaping, tinting, and lamination. You will provide high-quality beauty services to clients, ensuring they leave satisfied with their new look and feel.

Key Responsibilities:

• Perform eyelash extension services, including classic, volume, and hybrid styles.
• Conduct eyelash lifting and tinting services.
• Provide eyebrow shaping, tinting, and lamination services.
• Offer professional advice to clients on lash and brow care.
• Maintain a clean and sanitized workspace to meet health and safety regulations.
• Ensure a high standard of client service, always maintaining professionalism.
• Stay updated on the latest beauty trends and techniques related to lash and brow services.
• Manage customer bookings and maintain accurate records of services provided.
• Follow company policies for stock management and ensure adequate supplies for the services provided.

Required Skills and Qualifications:

• Proven experience as an Eyelash and Eyebrow Technician, with a portfolio showcasing your work.
• Certified in eyelash extensions and eyebrow services (preferred).
• Knowledge of lash and brow treatments, including techniques, aftercare, and trends.
• Strong attention to detail with the ability to create natural and customized looks.
• Excellent customer service skills and a friendly, professional attitude.
• Ability to work efficiently in a fast-paced environment.
• Good communication skills and the ability to work well in a team.

Preferred Qualifications:

• Certification or training in lash and brow treatments from a recognized institution.
• Previous experience in a beauty salon or spa setting.
• Familiarity with retailing beauty products and upselling services.

Benefits:

• Competitive salary with commission
• Professional development opportunities
• Discounts on products and services

If you are passionate about beauty and enjoy creating a welcoming environment for clients, and want to be part of a supportive team, we would love to hear from you! Apply now to join us as an Eyelash and Eyebrow Technician.

• Working Location: Mapletree Business City
• 5 Days Mon to Fri 9am to 6pm
• Salary: $2500

Responsibilities:

• Do follow ups calls to clients
• Assist them to submit their applications through bank system
• Follow up pending documents with clients and processing team
• Submit end day report to the management
• Objection handlings
• Work closely with relevant departments to resolve clients’ issues and concerns
• Products and systems training will be provided
• Training provided

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Mon to Friday (10 am to 7.30 pm)
• Salary: $3,000 basic (OT claimable)
• Location: King Albert Park

Responsibilities:

• Provide chauffeuring services for the Director.
• Maintain cleanliness of the car.
• Occasionally handle tasks such as document dispatch and urgent deliveries.
• Adhere to safe and legal driving practices.
• Keep records for vehicle repairs, maintenance, and other related reports.

Requirements:

• With relevant working experience as Private Chauffeur
• Possess Class 3 driving license
• Availability for weekends and overtime as needed.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Office Location: Jalan Buroh ( Boon Lay )
• Working Day : 5 days
• Working Hours: 830am- 530pm
• Salary : $3500- $4500 + Comm + Car Allowance

Responsibilities:

• The Sales Executive acts as the points of contact with the customers, portraying professionalism and confidence that delivers the ultimate in customer service.
• Interact with clients, vendors & visitors in a professional manner.
• Follow up with the existing accounts, contractors and engineers.
• Cold call on projects and companies that come across out in the field.
• Submit weekly sales run sheet, detailing visit to clients, projects, follow up site demo etc.
• Technical presentations to contractors and engineers upon full product training and support given.
• On-site technical site installation training to be given to contractors and engineers when requested
• Weekly sales meeting on current and potential sales.
• Follow up with contractors / engineers/architects / developers on new or existing projects
• Follow up on contacts enquiries.
• Other duties as assigned

Requirements:

• Candidate must posses at least primary/ secondary school o level , professional certificate/ NITEC / Diploma in any field
• With knowledge of the construction industry preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Salary: $6,000 - $8,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

Overview:

We are looking for a detail-oriented and highly analytical Financial Analyst to join our finance team. As a Financial Analyst, you will be responsible for conducti ng financial analysis, generating financial reports, and providing insights to support strategic decision-making. You will play a crucial role in assessing financial performance, identifying trends, and recommending to

optimize business operations. The ideal candidate possesses strong quantitative skills, a solid understanding of financial principles, and the ability to effectively communicate complex financial information to stakeholders.

Responsibilties:

Budgeting and Forecasting:

• Collaborate with cross-functional teams to develop annual budgets and forecasts.
• Assist in the prepare on of budget guidelines, assumptions, and templates.
• Review and analyse budget proposals, identifying risks and opportunities.
• Monitor budget performance, prepare variance reports, and provide explanations for budget deviations.

Financial Analysis and Reporting:

• Gather and analyse financial data to assess the company's financial performance and identify areas of improvement.
• Prepare financial reports, including budget vs. actuals analysis, variance analysis, and key performance indicators (KPIs).
• Monitor and track financial metrics, such as profitability, liquidity, and other ratios, and provide recommendations for improvement.
• Manage Capex process including budget, commitment and actual tracking with variance analysis.
• Support cashflow management.

Financial Modelling and Decision Support:

• Build financial models to support strategic initiatives, investment decisions, and scenario analysis.
• Evaluate the financial feasibility and potential return on investment (ROI) of new projects or business ventures.
• Provide financial insights and recommendations to stakeholders based on financial modelling and analysis.

Financial Systems and Process Improvement:

• Collaborate with stakeholders to improve financial systems and processes.
• Identify opportunities for automation and efficiency enhancements.
• Participate in the implementation and testing of financial systems and tools.
• Other ad hoc duties as assigned.

Responsibilities:

• Degree in finance, accounting, economics, or a related field.
• 3-5 years’ experience as a Financial Analyst or in a similar financial role.
• Solid understanding of financial principles, accounting standards, and financial statement analysis.
• Proficiency in financial modelling, forecasting, and analysis using spreadsheets and financial software (e.g., Excel, financial databases).

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

· Prepare the monthly consolidated cash flow for the group’s risk assessment.

· Monitor bank service fees, review banking facilities to assess new requirements, rate competitiveness, and enhance banking relationships.

· Prepare submissions for Trade Finance & Hire Purchase (HP) and handle shipping documents and discrepancies.

· Manage the opening and closing of bank accounts, update bank signatories, and oversee bank token management.

· Prepare and coordinate board resolutions and minutes for finance-related matters.

· Manage foreign exchange (FX) hedging and borrowing rates.

· Ensure banking facilities are adequate to support business expansion.

· Compile P&L and balance sheet analyses to track and ensure compliance with bank covenants.

· Prepare and submit the monthly treasury report to the GM of Finance.

Job Requirements

· Degree in Accounting and Finance.

· Minimum 3 years of relevant treasury experience, particularly in cash management, hedging management and FX trades.

· Proficient in MS Excel.

· Knowledge of financial modelling.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Work Location: Novena / Clarke Quay

Contract Duration: Till 31 Dec 2025 (Renewable depending on business needs, work overtime required)

Job Duties:

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE ‘A’ levels and above.
• Equipped with work experience in survey operations, sales, or customer service role.
• Those without the academic qualifications will be considered with relevant work experience.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Work Location: Clarke Quay / Novena

Working Hours: 5 days work per week. **Usually Office Hours due to targeted audience is Establishment.

Start Date: Immediate or within 1-month notice

Job Description:

• Lead a team of Survey Experience Officers to achieve KPI
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers perform their duties and delegated tasks
• Set KPI for the officers in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Ensure that the given KPI for the team are being met based on the project timeline
• Monitor and provide project status report to manager
• Any other ad-hoc duties as assigned

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Looking for your first official full-time job or doing a career switch? Look no further