The position is responsible for the supervision of the overall pastry operation and for achieving and maintaining the highest standards of food quality and guest satisfaction.

Main responsibilities include, but not limited to, staffing, quality, training and development of team members.

Primary Responsibilities

Food Quality

• To be responsible for monitoring food quality and consistency and ensures that the food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, works with yield testing, product identification and that the proper rotation and labelling is followed according to guidelines and product specifications.
• Through daily spot checks, monitors all food items being ordered by the kitchen and ensures all items are utilised completely to avoid wastage.
• Works closely with receiving and storeroom; to ensure that goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.
• Supervises food tasting sessions.

Cost Control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene And Sanitation

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.
• To be responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc.
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, all items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Supervises all colleague’s performance and be viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure correct and professional operation is conducted.  Ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Ensures that all deadlines are met.

Training, Learning And Development Of Culinary Team 

• Conducts training regularly for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guide sthe departmental orientation for new hires.
• To ensure that colleagues are aware of hotel rules and regulations.
• To ensure that colleagues are trained on fire and safety, emergency procedures and hygiene.

Involvement In Wider Job Function Relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and to develop to a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for assisting the Executive Chef with the administration and smooth running of the Culinary Division. Primarily responsible for organises work and follows up pending projects.

Primary Responsibilities

Administrative And General

• Reflects Raffles Hotel Singapore’s philosophy by providing high quality of service to our guests by adopting a positive attitude and keeping the team spirit at the highest level.
• Greets with smile at all times to colleagues and guests anywhere in the hotel.
• Has a pride of self-personal appearance and grooming.
• Remains confidential about all matters of such nature.
• Maintains and updates all Culinary files.
• Types correspondence and ensures accuracy of grammar, composition and format.
• Handles incoming and outgoing calls according to hotel standards.
• Clears IN/OUT trays and mailbox for Culinary division and distributes to address concern.
• Ensures proper requisitioning and controls office supplies; follows up on delivery of materials and documents.
• Ensures all correspondences, faxes, messages, e-mails are responded in timely manner/ disseminated accordingly.
• Handles and follows up on assignments as assigned by superior.
• Ensures security and upkeeps of all department confidential files.
• Handles all appointment concerning the superiors and keeps track their schedule and engagements.
• Ensures all arrangements are made prior to meetings (booking of meeting rooms, set ups, meeting materials).
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication.
• Informs concerned personnel of details of meeting.
• Takes minutes for the meeting as required; ensures to disseminate minutes to all concerned.
• Prepares necessary contracts as instructed by superiors.
• Maintains updated files of contracts and all matters pertaining to entertainers.
• Ensures personal awareness of the activities and services within the hotel in order to promote the property and be responsive to guest inquiries.
• Handles all appointment requests for superiors and schedule accordingly.
• Adheres to the set procedures for attendance and timekeeping.
• Ensures timely reporting of malfunction, followed up with maintenance of appropriate office equipment when required.
• Assists outlet managers with administrative duties whenever required/appropriate.
• Maintains general cleanliness of the Culinary office.
• Performs any other duties and responsibilities that may be assigned.

Learning And Development

• Participates in learning and development activities to improve knowledge and skills.

Involvement In Wider Job Function Relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and to develop to a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports Accor’s Corporate Social Responsibility program.

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.

Key Responsibilities:

•Analyze and follow up store’s KPIs

•Deliver great customer experience

•Maximize conversion & customer service

•Ensure store meets H&M standards

•The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

We are seeking a detail-oriented and analytical Resident Technical Officer (Mechanical & Electrical) to join our team in Singapore, Singapore. In this role, you will be responsible for overseeing the construction of the mechanical and electrical systems of our project:

• Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
• To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
• To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
• To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
• To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
• To undertake any other duties related to the project as and when instructed by the SO and RE.

The Freight Platform is an independent profit center with a dual mandate of both supporting the in-house dry-bulk, freight needs of the other commodity platforms and acting as a proprietary freight trader/operator. 

As part of the Freight Commercial Handysize team, you will play a crucial role being a part of global freight team, segmented by vessel size with region specific responsibilities. The Freight Trader role demands a keen ability to navigate and interpret complex market dynamics. The primary challenge lies in being “on call” 24/7 in order to complete time-sensitive projects, attend trainings or to respond to emergencies. This requires someone who is able to work in a fast-paced trading-floor environment. Effective communication and collaboration with the local and global teams are essential to ensure timely and strategic decision-making in a highly competitive freight market.

Occasional domestic and/or international travel to meet clients and attend shipping conventions is required (approximately three to four times per year).

Main Responsibilities:

As part of the Singapore Freight Commercial Handysize team, you will be the Freight Trader for the Far East region, with responsibilities across pricing, positioning, business development and contract execution. This role involves interaction with both internal and external cargo customers, whilst also commercially manages the period fleet, optimizing the regional program. With a focus on expanding our reach and access with industrial cargo clients, you will play a key role in these areas:

• Accurately price, sell and manage freight risks for internal clients
• Develop 3rd party relationships on cargo and owning side, to complement and expand base internal cargo flow
• Optimize regional position through arbitrage of derivative hedges and physical positions; cargoes (internal/external), contracts and period vessels

Pricing of Freight and Rate Negotiation:

• Participate in external markets, spot and forward, to identify ‘replacement’ market prices
• Utilize in-house research and data analytics to identify market ‘mispricing’ and relative value trading opportunities
• Use the price forecast as the basis for generating firm freight rates to provide to internal commodity traders for completion of CNF sales and market research as well as for the basis of external trading on cargoes, contracts and period vessels
• Identify and trade arbitrage and hedging opportunities in the freight derivatives and futures market, and assess the opportunity of applying a period ship or new period ship fixture against a freight sale

Position Management:

• Orchestrate and execute the optimization and profitable arbitrage of the regional book, interacting with other regional traders to find the net best employment for period vessels
• Work in tandem with the regional offices including Vancouver and Geneva to optimize trading strategy of LDC physical cargo/tonnage book
• Liaise with the internal commodity teams to anticipate demand while ensuring smooth internal shipment program

Business Development:

• Expand third party network with a particular focus on accessing industrial cargo clients and bypassing operator/trader intermediaries
• Seek for both spot, medium and long-term opportunities, including COAs and joint ventures

Freight Contract Execution:

• Work closely with Freight Operations to stay on top of the itineraries, stowplans, and voyage execution PnLs. Ensure all documentary and administrative requirements are complete in a timely manner
• Evaluate and monitor contract performance to ensure compliance with contractual obligations and/or to determine the need for changes; consult the Senior Trader on unusual price strategy, policy and operational issues if necessary/applicable
• Adhere to the Corporate and/or Platform Risk, Credit, Compliance, and Ethics guidelines

Other Scope:

• Research and evaluate trading partners based on price, quality, selection, service, support, availability, reliability, production, distribution capabilities, reputation and history
• Undertake and complete training on:
  • Time charter and Voyage charter parties, FFA contract negotiation and execution; Vessel bunkering hedging and execution; Internal freight accounting practices; Internal freight IT systems
• Internal Client Management:
  • Organize and attend regular meetings with internal commodity traders to discuss market outlook, upcoming programs, target business and any execution/trading issues that require attention. Ensure relevant commodity market themes and perspectives are effectively communicated for a broader Freight awareness

Experiences:

• At least 2-5 years of relevant working experiences in shipping industry
• Experience in drybulk shipping and Handysize are preferred; open to Supramax
• Genuine interest in global shipping and commodity markets
• Ability to work with teams in different geographical locations
• Ability to work within a complex and international environment
• Extensive experience performing advanced freight calculations
• Extensive experience/familiarity negotiating time charter and voyage charter party terms
• Extensive experience arbitraging freight positions on spot and forward markets
• Experience and/or interest in analyzing balance sheets and working with researchers/data analysts
• Experience working with other commercial teams to design trading strategies is a plus
• Ability to manage data and summarizing large quantity of data into key/actionable insights
• Ability to analyze trends, data, and numbers to draw meaningful conclusions and write comprehensive reports
• Know how to communicate/explain complex ideas in a simple way
• Highly organized and detail-oriented, with an attentive approach to analysis to ensure accurate assumptions and conclusions
• Ability to understand the business needs & potential issues and propose innovative ideas/solutions
• Good time management skills and ability to manage multiple tasks and meet deadlines
• Interpersonal skills, ability to forge relationships with colleagues and external parties
• Self-motivated, assertive & problem-solver individual
• High emotional intelligence

Technical Skills:

• Proficiency in Excel
• Experience with BI tools for analytics
• Python programming skills and command on SQL and Data visualization tools are a plus
• Strong statistical and analytical skills, with a solid understanding of data management best practices
• Good Business Intelligence awareness

Languages:

• English (Fluent)

Academics:

• Bachelor’s Degree in Economics, Engineering, Finance, Trade, Maritime Studies or related field of study

 JOB TITLE: Senior Field Marketing Manager, Partner Marketing (Asia)

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

 Education & Qualifications

• An undergraduate degree in marketing/business (or equivalent) is required and an advanced degree is strongly preferred.

Job Responsibilities:

· Undertaking office administration and petty cash functions.

· Ensuring all sales & purchases invoices are kept up-to-date and maintained promptly and accurately.

· Processing customer orders and generating invoices for fulfillment purposes.

· Managing and processing claims and reimbursements by internal staff and external vendors.

· Assisting in warehouse control and purchasing functions

· Being responsible for accounts receivable and receipts updating and ensuring collection to be up-to-date.

· Coordinating with the other factory as a team in ensuring overall Admin/Operation support to the companies in the most efficient manner.

· To perform any ad-hoc duties as assigned by the management

Job Qualifications:

· Growth Mindset

· Possessing at least a Diploma

· Knowledge of accounting software, inventory software and Microsoft Excel will be an added advantage.

· Highly organized with good communication and interpersonal skills

· A self-starter with good analytical and problem-solving skill.

Job Title: Salesgirl / Store Assistant (Part-Time / Full-Time)

About Us: Mox & Lotus is Asia's premier retailer specializing in trading card games and collectibles. We are dedicated to providing exceptional customer experiences and fostering a vibrant community around hobby gaming.

Job Overview: As a highly reputable player in the industry, we hire based on integrity and aptitude. We are known for our exceptional customer service, so we are looking for someone who is good with names and faces, have a cheery disposition, and are able to communicate with customers clearly and pleasantly. You'll also assist in order preparation, inventory management, retail space maintenance, and cashiering duties.

Job Location & Hours: We operate from 2pm - 10pm on Mondays to Fridays, 12pm - 10pm on Saturdays, and 12pm to 8pm on Sundays. Full-time and part-time positions available, flexible schedule. A minimum commitment of three shifts a week is required, including weekends. Our work location is at 215 Bedok North St 1, #02-85, S460215, a short walk from Bedok MRT.

Key Responsibilities:

• During the on-job training, you will be required to learn how to operate the business in order to better understand the customer's pathway and experience. You will be required to do operations from time-to-time, in order to develop a better understanding of how to improve the experience.
• Order preparation, inventory management, retain space maintenance, and cashiering duties.
• You'll also be required to mind the store independently after probation period.

Requirements:

• Integrity, Honesty, and Good Aptitude is our #1 consideration.
• A relevant diploma or degree is required, students welcome.
• Knowledge in gaming and trading card games industry is not required.
• Meticulous attention to detail and strong organizational skills.
• Ability to work efficiently either alone or in a team in a fast-paced environment.
• Computer skills mandatory (Google Suite, Email, Web Whatsapp and Browser-Based Apps).

Benefits:

• Gain valuable experience in a fast-growing company that focuses on customer experience, service, branding, and marketing, preparing you for a larger role in the future.
• Competitive hourly rate and flexible working hours.
• Opportunities for growth and advancement within the company.
• Flexible working hours (part-time / full-time).
• Positive and supportive work environment with a focus on teamwork and excellence.

How to Apply: Join our team at Mox & Lotus and contribute to our mission of delivering exceptional service to hobby enthusiasts. To apply, please submit your resume and a brief cover letter to [email protected]. Thank you!

Job Description:

• Responsible for on-site technical and engineering matters.
• Supervise & coordinate day-to-day site works, including sub-contract works, safety and quality control.
• Site inspection & upkeep site record.
• Liaise with consultants, client etc.
• Other duties assigned by Site Manager / PM.

Requirements & Qualifications:

• Graduate Bachelor in Engineering (Civil) or equivalent.
• 3-5 years work experience in Building Construction.
• Able to work independently.
• Autodesk Revit MEP experience will be an advantage

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

Support customer purchases and returns in the register

What you get to do in this role:

• Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional sales managers to prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.

• Secure recurring revenue streams through upselling reliability services contracts to existing and new customers across all end markets.
• Coordinate with end market sales teams and service teams to achieve country service sales targets.
• Update sales opportunity information accurately and regularly into Rotork sales management system (CE) ensuring accurate reporting and order input forecasting.
• Educate, coach and mentor others to effectively and confidently sell all Service products.
• Work in partnership with end markets sales team to target and access new markets and customers.
• Carry out sales activity with customers including site surveys, sales support, contract negotiation, product presentations and seminars.
• Provide insights into market trends, competition and customers’ needs.
• Be prepared to travel as needed (national and international) to achieve the sales targets and growth opportunities in the country

• Develop and deliver lounge operations to budget 
• Continually grow customer satisfaction ratings
• Continual development of service culture programs
• Protect lounges under our care
• Oversee recruitment and retention of key talent within the department
• Ensure that interactions with our guests (internal or external) are positive, productive and professional

Scope:

Support the Branch in complying in Customs and any other
government agencies’ regulations

1. Declare all different types of shipping permits.
2. Applying Ordinary and Preferential Certification of Origin.
3. Coordinate with the respective departments on supporting documents required. Ensuring all documents are in accordance and timeline to provide approved customs entry declarations with help of pre-customs entry, checklist, Asia Customs SOP, and pre-alert database.
4. Attend to customs enquiries and secure the permit approval.
5. To monitor and ensure all Cargo Manifest Declarations reports are submitted timely to Singapore Customs for both Import and Export permits transactions.
6. Creating file and preparing billing invoice. To ensure data accurate and timely billing to customers.
7. Generating essential customers’ or others reports as required.
8. Updating Asia Customs SOP with customers’ requirements and expectations.
9. Adhering compliance to Expeditors policy and expectations.
10. Maintain Branch procedure on customs entry declarations.
11. Key Performance Indicators are met within customers’ requirements and fulfillment Singapore Customs / Competent Authorities rules and regulations.
12. Performing internal audit for customs filling.  

5 days’s work week with 1 off day and 1 rest day (Sunday) within a calendar week 

Roster     1   -    8:30 am – 6:00 pm (1 hour lunch break) for 4 days

                          8:30 am – 5:30 pm (1 hour lunch break) for 1 day

Roster    2   -    12:00 pm – 21:30 pm (1 hour dinner break) for 4 days

                         12:30 pm – 21:30 pm (1 hour dinner break) for 4 day

Roster     3   -    2:00 pm – 11:30 pm (1 hour dinner break) for 4 days

                          2:30 pm – 11:30 pm (1 hour dinner break) for 1 day 

** Only those who are current residing in Singapore or with Singapore residency need to apply **

• You will support the SFM & Bistro TL & Manager in the administration and operation of the Swedish Food Market and Swedish Bistro
• You ensure efficient operations of your section with special attention to the preparation and serving of food that enhance visitor experience.
• You look into customers’ concern in our food and services and provide solutions and corrective actions of necessary.
• Assist SFM & Bistro TL & Manager on goods supply forecast, stock controls and ensure proper cash handling procedures in accordance to the IKEA Safety & Security Risk Manual.
• Constantly follow up on the quality and food safety regulations and ensure a safe working environment for co-workers/ customers in accordance with all local health and safety regulations, operational and HACCP standards.
• You must check, verify and confirm the receipt of goods and to ensure quantity received matches the quantity invoiced by the supplier /prices invoiced by suppliers matches prices in our Purchase Orders.
• To ensure goods received from suppliers are stored in a First Expire First Out (FEFO) manner with date of delivery indicated on the package and supplier invoices and/or delivery orders are in place upon delivery of goods.
• You will need to co-ordinate with Team leader, managers & admin staff in resolving issues related to delivery of goods including quantity, pricing and quality.
• You support cost control by assist in materials requisitions, purchases and prepare reports for resource forecast and inventory management.

• Experience as a Baker, running a baking operation and overseeing other bakers
• Responsible to produce a full range of breads using the company’s recipe specifications
• Responsible for the consistency and presentation of the products
• Ensure adherence to the quality of food items according to the Singapore Food Agency (SFA) guidelines in place. (e.g applying “First in First out!” kitchen best practice as well as ensuring food items are stored in perfect sanitary condition)
• Ensure maintenance and sanitize baking utensils, tools and machinery
• Any other ad-hoc duties assigned by the immediate superior

Requirements:

• Minimum 5 years of relevant experience in a bakery setting
• Experience of handling bakery equipments
• Understanding of health and safety, and basic food hygiene practices
• Able to display leadership skills with excellent communication skills
• Excellent knowledge of managing order and inventory
• Able to multitask and work efficiently under pressure
• Be punctual and well disciplined
• Ability to work evenings, weekends, and holidays
• Able to work night shift and split shift
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

-Assist in daily operations
-Ensure that kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

1. In charge of the daily work and ordering for the assigned section.
2. Need to get up early to prepare soup etc.
3. Carry out given recipes and instructions with precision speedy.
4. Ensure strict health and hygiene practices.
5. Cleaning, organize and taking care of kitchen equipment as per instruction manuals.
6. Monitoring food portion and waste to maintain profit margin.
7. Following safety and precautions in all daily activities (carrying heavy load, sharp objects, hot objects etc.)
8. Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent.
9. Must be able to work night shift and split shift
10. Must be able to work extra hours if needed
11. Must be able to work extra hours or weekend if needed

Healthy Heart PTE. LTD.

Position: TCM Clinical Assistant Location: Singapore, Bedok Salary: $2,100 to $5,000 per month

About Us: Healthy Heart PTE. LTD. is a reputable Traditional Chinese Medicine (TCM) clinic dedicated to providing holistic health and wellness solutions. Our clinic is renowned for its professional and caring environment. We are seeking a motivated individual to join our team as a TCM Clinical Assistant.

Responsibilities:

• Assist TCM physicians in patient care and treatments.
• Prepare and maintain treatment rooms and equipment.
• Manage patient flow and ensure smooth clinic operations.
• Administer basic TCM treatments under physician supervision.
• Educate patients on prescribed treatments and herbal medicines.
• Maintain accurate patient records and assist with administrative tasks.
• Ensure the cleanliness and organization of the clinic.
• Participate in clinic events and community outreach programs.
• Promote and sell treatments and services.

Requirements:

• Prior experience in a TCM clinic or healthcare setting is advantageous.
• Strong communication and interpersonal skills.
• Fluent in English and basic Mandarin (to educate patients on TCM Herbal Medication consumption).
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively.
• Compassionate and patient-focused.

Benefits:

• Competitive salary up to $5,000 per month.
• Opportunities for professional development and continuous education.
• Supportive and friendly working environment.
• Free medical benefits and employee discounts on products and medicine.

How to Apply: Interested candidates are invited to send their resume and cover letter to [email protected] or WhatsApp to +65 94593969. Please include "TCM Clinical Manager Application" in the subject line. Only shortlisted candidates will be contacted for an interview.

Join us and contribute to the health and well-being of our community through the power of Traditional Chinese Medicine! We look forward to welcoming a new member to our dedicated team.

Job Title: Customer Experience Designer (Intern / Part-Time)

About Us: Mox & Lotus is Asia's premier retailer specializing in trading card games and collectibles. We are dedicated to providing exceptional customer experiences and fostering a vibrant community around hobby gaming.

Job Overview: As a highly reputable player in the industry, we hire based on integrity and aptitude. In this role, you will support the CEO, store managers, and project managers in optimizing, designing, and refining our customer experience. Throughout your on-the-job training, you'll gain a comprehensive understanding of our entire workflow, allowing you to propose ideas, improvements, and implementations. A full-time position may be offered upon successful completion of the internship. During this time, you will have the opportunity to gain hands-on experience and contribute to initiatives that enhance brand loyalty and customer satisfaction.

Job Location & Hours: We operate from 2pm - 10pm on Mondays to Fridays, 12pm - 10pm on Saturdays, and 12pm to 8pm on Sundays. Full-time and part-time positions available, flexible schedule. A minimum commitment of three shifts a week is required, including weekends. Our work location is at 215 Bedok North St 1, #02-85, S460215, a short walk from Bedok MRT.

Key Responsibilities:

• During the on-job training, you will be required to learn how to operate the business in order to better understand the customer's pathway and experience. You will be required to do operations from time-to-time, in order to develop a better understanding of how to improve the experience.
• Assist the CEO, Store Managers, and Project Managers, to conceptualise and devise ideas which can be used to enhance the experience for our customers. You will be required to create documentation, proposals, research and data, in order to substantiate your findings.

Requirements:

• Integrity, Honesty, and Good Aptitude is our #1 consideration.
• A relevant diploma or degree is required, students welcome.
• Knowledge in gaming and trading card games industry is not required.
• Meticulous attention to detail and strong organizational skills.
• Ability to work efficiently either alone or in a team in a fast-paced environment.
• Computer skills mandatory (Google Suite, Email, Web Whatsapp and Browser-Based Apps).

Benefits:

• Gain valuable experience in a fast-growing company that focuses on customer experience, service, branding, and marketing, preparing you for a larger role in the future.
• Competitive internship allowance wage..
• Opportunities for growth and advancement within the company.
• Flexible working hours (part-time / full-time).
• Positive and supportive work environment with a focus on teamwork and excellence.

How to Apply: Join our team at Mox & Lotus and contribute to our mission of delivering exceptional service to hobby enthusiasts. To apply, please submit your resume and a brief cover letter to [email protected]. Thank you!

Job Title: Part-Time Store Assistant

About Us: Mox & Lotus is Asia's premier retailer specializing in trading card games and collectibles. We are dedicated to providing exceptional customer experiences and fostering a vibrant community around hobby gaming.

Job Overview: We are looking for Part-Time Store Assistants to join our team. As a highly reputable player in the industry, we hire based on integrity and aptitude. In this role, you will be assisting with day-to-day operations in our office headquarters / store.

Job Location & Hours: We operate from 2pm - 10pm on Mondays to Fridays, 12pm - 10pm on Saturdays, and 12pm to 8pm on Sundays. We offer options to work 4-hour half shifts, and full-shifts, subject to discussion. A minimum commitment of 16 hours a week is required, including weekends. Our work location is at 215 Bedok North St 1, #02-85, S460215, a short walk from Bedok MRT.

Key Responsibilities:

• Assist the Store Manager in organizing and maintaining trading card inventory.
• Perform regular inventory counts and reconcile discrepancies.
• Ensure accurate data entry and updates in our custom inventory management system.
• Help maintain cleanliness and organization in the inventory storage areas.
• Collaborate with the sales and operations team to optimize inventory levels and fulfill orders promptly.

Requirements:

• Integrity, Honesty, and Good Aptitude is our #1 consideration.
• Meticulous attention to detail and strong organizational skills.
• Ability to work efficiently either alone or in a team in a fast-paced environment.
• Computer skills mandatory (Google Suite, Email, Web Whatsapp and Browser-Based Apps).

Benefits:

• Competitive hourly wage and employee discounts on trading card games and collectibles.
• Opportunities for growth and advancement within the company.
• Flexible working hours (part-time / full-time).
• Positive and supportive work environment with a focus on teamwork and excellence.

How to Apply: Join our team at Mox & Lotus and contribute to our mission of delivering exceptional service to hobby enthusiasts. To apply, please submit your resume and a brief cover letter to [email protected]. Thank you!

Job Summary

We are seeking a highly motivated Senior Java Developer to join our software engineering team in participating in the development and maintenance of software systems for a leading organization.

Mandatory Skill-set

• Degree / Diploma in Computer Science, Information System, Engineering;
• At least 5 years of experience in software design and development in Java / J2EE;
• Strong hands on experience in Java/J2EE technologies i.e. JSP, Servlets , JSF, JSTL, Spring, Hibernate;
• Proficient in Java, XML, SOAP, and RESTful APIs;
• Familiarity with tools like SonarQube for code quality monitoring;
• Hands-on experience with Milestone VMS and MIP SDK;
• Experience in database design and development using RDBMS (MySQL, PostgreSQL, Oracle);
• Passionate in software design, development and new technologies;
• Good understanding open-source media players i.e. VLC Player, OpenCV and Linux/Windows OS shell scripting;
• Able to work independently and also a strong collaborative team player;
• Excellent verbal and written communication skills.

Desired Skill-set

• Experience for Video Content Analytics;
• SCJP certified.

Responsibilities

• Part of the team to design and develop software products for video content analysis;
• Responsible to gather and collect user requirements and document for overall software design;
• Work collaboratively with team members for system and module integration and testing within project milestones;
• Responsible for training and supporting end-users on the software implementation and delivery;
• Work with pre-sales teams and to recommend video intelligence solutions to customers;
• Build rapport with customers to understand their pain-points and business needs;
• Provide documentation & manuals for all phases of project lifecycle from requirements, design, operation, testing and post support.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

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