Job Description & Requirements

• Overall-in-charged of Accounts Payable
• Perform Day to Day Financial Transactions, including Verifying, Classifying, Computing, Posting and Recording Accounts Accurately
• Attend to Supplier’s Enquiry on Statement of Accounts and Payments
• Perform Monthly Bank Reconciliation for Bank Accounts and Prepare Bank Deposits
• Review & Streamline Procedures & Processes Related to Payments
• Other Ad Hoc Duties as assigned.

Job Requirements

• ITE Certificate OR at least 3 Years relevant Finance & Accounting Experience
• Meticulous Sharp & Responsible. Independent but yet also a Team Player
• Great Attitude & Highly Motivated with Good Interpersonal Skills
• Good Communication & Problem-Solving Skills
• Able to Work in a Fast-Paced Environment.

Job Info

• Work in a Pleasant Working Environment
• Work Location – Bedok Industrial Estate (take 17A from Bedok MRT – Last stop)
• ½ day off on Eve of all Public Holidays
• Annual Wage Supplement Entitlement
• Attractive Renumeration commensurate with your experience and qualifications

Please email updated resume to [email protected] and/or WhatsApp to 9857-9292 with:

• Last & Expected Renumeration
• Earliest Availabilityfor Interview & Commencement of Work
• Vaccination Status / COVID History

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

We are looking for an experienced LORRY DRIVER for loading & uploading goods and deliver to customers.

What You Have To Do

-Start working at 3am daily.

-Able to work overtime.

-Working in coldroom environment.

-Picking & packing of products.

-Loading and unloading of frozen food products to customers.

-Any other ad hoc duties assigned by Manager.

What Do We Want

-Min GCE 'O' Level & above.

-At least 1-2 years of relevant working experience in warehouse management.

-Independent and fast learner with a positive attitude.

-With Singapore Class 3 driving license.

What You Need To Do Now

Click "Apply" and please include the following information in your resume:

-Personal Particulars with recent photograph

-Education background

-Work experiences in point forms

-Reason(s) for leaving

-Current and Expected salary

-Date of availability / Notice Period

Note: Only shortlisted candidate will be notified via email for an interview invitation

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

Job responsibilities:

Accounting and financial reporting

• Handle preparation of full set of accounts including posting journal entries, preparation of P&L and balance sheet schedules, accurate and timely transaction bookings of monthly expenditure, payroll, fixed assets, accruals etc.
• Assist in month end, quarter end and year end close by preparing financial reporting according to local and corporate requirements
• Assists project cost analytics and reporting
• Prepare bank reconciliations
• Prepare monthly and quarterly cashflow forecast
• Assist in forecasting and budgeting exercise
• Maintenance of accounting system

Audit, tax and banking matters

• Handle inquiries from internal and external auditors, tax agent, tax authorities
• Prepare detailed financial statement, audit schedules and audit-related documentations
• Prepare and submit quarterly GST reports, annual income tax filing, withholding tax, etc
• Liaise with company secretary for corporate finance matters
• Liaise with bankers for letter of credit, banker’s guarantee, performance bond, respond to bank inquiries

Sales operations

• Perform invoicing and collection matching to accounts receivables
• Prepare sales orders, revenue, margin and backlog tracking reports
• Prepare Accounts Receivables Aging report and monitoring

Accounts Payable

• Process payments in an accurate and timely manner
• Process invoices with 3 ways match, ensuring accurate matching between invoice, PO and GRN, handle miscellaneous invoices
• Proper filing and documentation of payment vouchers
• Review AP aging reports, follow up on vendors' Statements of Accounts and audit confirmations
• Ensure inter-company transactions and balances are tracked and reconciled
• Validate and process monthly expense claims for employees

Undertake special assignments and project requirements as needed.

Requirements:

• Min. Diploma in Accountancy or ACCA/CPA equivalent
• Preferably with working experience in handling full set account and in-depth knowledge of Singapore Financial Reporting Standards (SFRS), and Income Tax Acts (ITA)
• Experience in project costing
• Experience in GST and withholding tax is an added advantage
• Proficient in MS Office, especially MS Excel and MS PowerPoint
• Good accounting system knowledge
• Exceptional attention to detail and the ability to meet tight deadlines
• Immediate availability or ability to start work within a short period is advantageous.

Location: Bedok Reservoir Singapore

Job Type: Full-time

Experience Required: 3-5 years in restaurant service, preferably in Indian or Asian cuisine restaurants

Job Description: We are seeking an experienced and dynamic Restaurant server for our authentic Indian restaurant in Singapore. The ideal candidate will have a passion for Indian cuisine, excellent leadership skills, and a strong customer service orientation.

Key Responsibilities:

Customer Service:

o Ensure exceptional customer experiences through high-quality service

o Handle customer inquiries, feedback, and complaints effectively

o Implement strategies to enhance customer satisfaction and loyalty

o Ensure accurate cash handling and financial record-keeping

Requirements:

• 3-5 years of experience in restaurant, preferably in Indian or Asian cuisine establishments
• Strong knowledge of Indian cuisine and dining customs
• Excellent communication, and interpersonal skills
• Proficiency in English; knowledge of Hindi or other Indian languages is a plus
• Experience with restaurant management software and POS systems
• Familiarity with Singapore's F&B regulations and licensing requirements
• Ability to work flexible hours, including evenings, weekends, and holidays

Qualifications:

• Relevant certifications in food safety and restaurant management
• Previous experience working in Singapore's F&B industry is highly advantageous

We offer:

1. Competitive salary package based on experience and qualifications

2. Performance-based bonuses and incentives

3. Opportunities for career growth and professional development

4. A dynamic and culturally diverse work environment

To apply, please submit your resume, a cover letter detailing your restaurant management experience, and references.

Saffron Sips is an equal opportunity employer and values diversity in our workplace. We regret that only shortlisted candidates will be notified.

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift
-Must be able to work extra hours or weekend if needed

We are seeking a highly motivated and experienced Senior Security Officer to join our dynamic team. In this role, you will play a crucial part in ensuring the safety and security of our guests, employees, and property. You will be responsible for:

• Maintaining a Safe and Secure Environment:
• Conducting regular security patrols and inspections of the hotel premises.
• Monitoring security systems, including CCTV cameras, alarms, and access control systems.
• Responding promptly to security incidents and emergencies.
• Conducting fire safety drills and ensuring compliance with fire safety regulations.
• Investigating security breaches and conducting incident reports.
• Maintaining accurate and up-to-date security records.
  
• Guest Service:
• Providing assistance to guests with security-related concerns.
• Escorting guests to their rooms and assisting with luggage.
• Maintaining a professional and courteous demeanor at all times.
  
• Risk Management:
• Conducting security assessments and identifying potential risks.
• Implementing security measures to mitigate risks.
• Staying informed about current security threats and best practices.
  

Qualifications:

• Proven experience as a Security Officer or in a related field.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making abilities.
• Knowledge of security protocols and procedures.
• First Aid and CERT certification preferred.
• Valid security guard license

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Work in a dynamic and rewarding environment.
• Be part of a renowned and respected hospitality brand.

Shine Bright with Us!

We're Seeking Sparkling Room Attendants

Do you love creating spaces that feel like home?

Join our dynamic team at Dorsett Changi City Singapore, a vibrant and welcoming hotel where we strive to exceed guest expectations every day. As a Room Attendant, you'll play a vital role in ensuring our guests have a comfortable and memorable stay.

What you'll bring to the table:

• A sparkling personality: You're friendly, enthusiastic, and love interacting with people.
• A keen eye for detail: You take pride in your work and ensure every room is spotless and inviting.
• A strong work ethic: You're reliable, punctual, and enjoy working as part of a team.
• A passion for cleanliness: You thrive in a fast-paced environment and enjoy the satisfaction of a job well done.

What you'll be doing:

• Creating a welcoming atmosphere: Making beds, cleaning bathrooms, vacuuming, dusting, and replenishing amenities.
• Ensuring guest comfort: Responding to guest requests promptly and professionally.
• Maintaining a safe and clean environment: Adhering to all safety and hygiene standards.
• Working collaboratively: Assisting your colleagues to ensure efficient room turnover.

Why join our team?

• Competitive compensation and benefits
• Opportunities for growth and development
• A supportive and inclusive work environment
• The chance to be part of a winning team

Ready to shine?

Apply now!

Key Responsibilities:

1. Prepare a wide range of authentic Indian dishes, including both vegetarian and non-vegetarian options

2. Specialize in curry preparation and tandoor cooking techniques

3. Specialize in veg and non-vegetarian Biryani

4. Manage and oversee all kitchen operations, including staff supervision and training

5. Create and update menus, incorporating seasonal ingredients and culinary trends

6. Ensure adherence to food safety and hygiene standards

7. Manage inventory, place orders, and control food costs

8. Collaborate with the restaurant management team to improve overall dining experience

9. Handle multiple tasks in a fast-paced environment

10. Maintain cleanliness and organization in the kitchen

Requirements:

1. 4-5 years of experience as an Indian chef, with at least 2 years in a supervisory role

2. Profound knowledge of Indian cuisine, including regional variations

3. Expertise in vegetarian and non-vegetarian Indian cooking

4. Mastery of tandoor cooking techniques

5. Strong leadership and team management skills

6. Good communication skills in English; knowledge of Hindi or other Indian languages is a plus

7. Ability to work in a fast-paced environment and handle pressure

8. Familiarity with kitchen management software and inventory systems

9. Knowledge of food safety regulations and hygiene standards

10. Flexibility to work evenings, weekends, and holidays as required

We offer:

1. Competitive salary commensurate with experience

2. Opportunities for career growth and skill development

To apply, please submit your resume, references, and a brief cover letter detailing your experience in Indian cuisine and kitchen management.

Saffron Sips is an equal opportunity employer and values diversity in our workplace.

We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENT:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Handle full range of conveyancing matters such as purchase & sales, development projects, mortgages, transfers, leases, powers of attorney, stamp duties.
• Prepare legal conveyancing documentation and handle e-lodgement/e-stamping etc.
• Communicate with clients, banks and related parties relating to the conveyancing process.
• Provide administrative support in legal documentation and secretarial work, conducting searches, billing, keeping deadlines.
• Ensure smooth completion of conveyancing transactions.

Requirements:

• Minimum 2 years’ experience as a conveyancing secretary in a law firm.
• Fresh graduates with relevant diploma welcome.
• Able to work independently and deal with clients & queries.
• A team player with good attitude and great sense of responsibility.
• Courteous and with good interpersonal skills.
• Meticulous, well-organized and can work well under time constraints
• Able to communicate

Job Title: Restaurant Operations Intern

Location: Bedok Reservoir, Singapore

Duration: 3-6 months

Position: Full-time internship

About Us:

Saffron Sips is a vibrant Indian restaurant in Singapore, offering authentic cuisine in a modern setting. We're seeking an enthusiastic intern to join our team and gain hands-on experience in restaurant operations.

Key Learning Opportunities:

1. Restaurant Management: Observe and assist in daily operations

2. Customer Service: Interact with guests and learn service excellence

3. Food & Beverage: Gain knowledge about Indian cuisine and beverages

4. Marketing: Contribute to social media and promotional activities

5. Event Planning: Assist in organizing and executing special events

Responsibilities:

1. Shadow various restaurant roles (host, server, kitchen staff)

2. Assist in customer service and guest relations

3. Help maintain cleanliness and organization of the restaurant

4. Support inventory management and stock taking

5. Contribute to menu development and food presentation

6. Assist in creating social media content and managing online presence

7. Help coordinate special events and promotions

8. Participate in team meetings and contribute ideas for improvement

Requirements:

1. Current student or recent graduate in Hospitality Management, Business, or related field

2. Strong interest in restaurant operations and Indian cuisine

3. Excellent communication skills in English; knowledge of other languages is a plus

4. Basic computer skills (MS Office, social media platforms)

5. Ability to work in a fast-paced environment

6. Willingness to work flexible hours, including evenings and weekends

7. Positive attitude and eagerness to learn

What We Offer:

1. Hands-on experience in a dynamic restaurant environment

2. Exposure to various aspects of restaurant management

3. Mentorship from experienced professionals

4. Opportunity to learn about Indian cuisine and culture

5. Potential for future employment opportunities

6. Certificate of completion and letter of recommendation upon successful internship

How to Apply:

Please send your resume, a brief cover letter explaining your interest in this internship, and your availability.

Saffron Sips values diversity and is an equal opportunity employer. We look forward to welcoming a passionate intern to our team!

Key Responsibilities:

1. Prepare a wide range of authentic Indian dishes, including both vegetarian and non-vegetarian options

2. Specialize in curry preparation and tandoor cooking techniques

3. Specialize in veg and non-vegetarian Biryani

4. Manage and oversee all kitchen operations, including staff supervision and training

5. Create and update menus, incorporating seasonal ingredients and culinary trends

6. Ensure adherence to food safety and hygiene standards

7. Manage inventory, place orders, and control food costs

8. Collaborate with the restaurant management team to improve overall dining experience

9. Handle multiple tasks in a fast-paced environment

10. Maintain cleanliness and organization in the kitchen

Requirements:

1. 7-10 years of experience as an Indian chef, with at least 2 years in a supervisory role

2. Profound knowledge of Indian cuisine, including regional variations

3. Expertise in vegetarian and non-vegetarian Indian cooking

4. Mastery of tandoor cooking techniques

5. Strong leadership and team management skills

6. Good communication skills in English; knowledge of Hindi or other Indian languages is a plus

7. Ability to work in a fast-paced environment and handle pressure

8. Familiarity with kitchen management software and inventory systems

9. Knowledge of food safety regulations and hygiene standards

10. Flexibility to work evenings, weekends, and holidays as required

We offer:

1. Competitive salary commensurate with experience

2. Opportunities for career growth and skill development

To apply, please submit your resume, references, and a brief cover letter detailing your experience in Indian cuisine and kitchen management.

Saffron Sips is an equal opportunity employer and values diversity in our workplace.

We regret that only shortlisted candidates will be notified.

• Develop and maintain high-performance C++ applications in a Unix/Linux environment.
• Debug applications using GDB, troubleshoot issues, and ensure code reliability.
• Write and manage Makefiles to automate the build process efficiently.
• Integrate IBM MQ for messaging and queuing within the system, if applicable.
• Collaborate with cross-functional teams to meet both functional and non-functional requirements.

Requirements

• Strong proficiency in C++ programming with a solid understanding of object-oriented design principles.
• Experience working with Unix/Linux systems, including shell scripting and system calls.
• Hands-on experience debugging applications using GDB and resolving complex issues.
• Knowledge of build automation using Make and writing Makefiles.
• Familiarity with IBM MQ or similar messaging systems is a plus.

JOB DESCRIPTION:

• Ensuring promptness, freshness, and quality of dishes.
• Coordinating cooks' tasks.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentations.
• Reviewing staffing levels to meet service, operational, and financial objectives.
• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Setting and monitoring performance standards for staff.
• Obtaining feedback on food and service quality, and handling customer problems and complaints.

JOB REQUIREMENT:

• 2+ years of culinary education.
• 5+ years of experience in a similar position.
• Advanced knowledge of food professional principles and practices.
• Proficient knowledge of human resources management.
• Excellent knowledge of BOH systems, ordering and inventory.
• Excellent communication skills.
• Ability to meet deadlines.
• Available to work on-call, shifts, after hours, over weekends, and on public holidays.
• able to cook indian food, western food, Nasi kandar, Nasi briyani.

Job Description :

Responsibilities:

1. Arranges tables and chairs for activities

2. Assists in serving of meals.

3. Assists wheelchair bound users going to toilet.

4. Conducts group exercises.

5. Conducts social and recreational activities such as Sing-a-long sessions, drama etc.

6. Assists in organizing festive celebrations.

7. Regular recording of client attendance, tracking and recording of activities and vital signs.

8. Assists in admission of new cases.

9. Maintains cleanliness of the Centre.

10. Performs any other related tasks or duties as required and assigned by the Centre Manager, Administrator & Board of Management.

Requirements:

· Should have Sec 3 to ‘N’ levels preferably with certificate in Health Care Assisting or Caregiver Training

· Preferably with 1-2 years working experience in a similar setting.

· Caring and possess good interpersonal skills.

· Able to read and write in English.

· Knowledge of dialects is an advantage.

• Develop and maintain high-performance C++ applications in a Unix/Linux environment.
• Debug applications using GDB, troubleshoot issues, and ensure code reliability.
• Write and manage Makefiles to automate the build process efficiently.
• Integrate IBM MQ for messaging and queuing within the system, if applicable.
• Collaborate with cross-functional teams to meet both functional and non-functional requirements.

• Strong proficiency in C++ programming with a solid understanding of object-oriented design principles.
• Experience working with Unix/Linux systems, including shell scripting and system calls.
• Hands-on experience debugging applications using GDB and resolving complex issues.
• Knowledge of build automation using Make and writing Makefiles.
• Familiarity with IBM MQ or similar messaging systems is a plus.

Project Governance & Support:

• Support the PMO in defining and maintaining project management standards, tools, and templates.
• Ensure projects are following agreed-upon processes, methodologies, and timelines.
• Track project progress, report on status, and escalate issues when necessary.
• Coordinate with project managers and teams to ensure project deliverables are met.

Reporting & Presentation:

• Prepare and present regular project status reports to senior leadership and key stakeholders.
• Develop  and maintain project dashboards, ensuring the visual presentation is clear, accurate, and insightful.
• Provide ad-hoc reporting on project health, risks, and financials when required.

Budgeting & Financial Management:

• Assist in the preparation and monitoring of project budgets.
• Track and report on project expenditures, ensuring alignment with allocated budgets.
• Work with project managers to forecast costs and highlight any potential variances.

• Experience: 4-5 years in project management or PMO-related roles.
• Presentation Skills: Strong ability to create and deliver engaging presentations to both technical and non-technical stakeholders.
• Budgeting: Basic experience in budgeting and financial tracking for projects.
• Technical Proficiency: Proficient in project management software (e.g., MS Project, JIRA, or similar tools).

Team Summary

The Asia Pacific (AP) Consumer Solutions group manages the deployment and optimization of Visa’s core products consisting of Credit, Debit and Prepaid payments solutions. Additionally, the team manages new capabilities aim at modernizing and transforming credential lifecycle and proposition management, such as Account Level Management, Visa Flexible Credential, Installments and the provision of card-linked Benefits with the aim of promoting Visa credential use by consumer. Taken together, these capabilities will help Visa issuers create differentiated core card propositions, stay relevant to and drive preference amongst consumers, against a background of their evolving user needs.

The team is responsible for leading the shift from traditional card-based solutions onto digital form factors, with the goal of establishing Visa’s payments solutions as the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region. Key tasks include shaping regional product strategies, managing product P&L, leading product development and coordinating these activities with both global and local Visa stakeholders.

What the Director, Card Benefits Sourcing & Management at Visa does:

Visa is seeking an experienced professional to join Consumer solutions to lead the formation of the Card Benefits team and establish it as a key capability within Regional Product Solutions. This role involves a significant component of cross-functional work and will require the Director to work closely with Marketing, Visa Consulting & Analytics (VCA), Sourcing, the teams who manage strategic merchant relationships as well as with Global teams to identify, source and manage compelling offers and benefits that will be made available to Visa credential holders across the region. The offer and benefit content (“content”) sourced and managed by the team will be provided to a range of ‘client’ organizations within Visa AP, for example, Card Product & Segments team (for the provision of Affluent-targeted content), the Cross-Border team, the Engagement Solutions team (for content provided to consumers via platforms such as Visa Offers Exchange (VOX) and Visa Consulting & Analytics. The overall objective of this activity is to ensure Visa has a range of unique, compelling content to help our issuers drive preference for Visa credential use in AP as part of campaigns and Card Product CVPs.

The role-holder will manage a team of dedicated professionals who will identify, negotiate, source, deliver and monitor the performance of Visa credential-linked content. As such, the role holder will need strong negotiation experience and have a clear track record of monitoring the performance of content as well as making changes to these programs to improve their performance. A key part of the role will be in the management of internal stakeholder relationships – both with content source stakeholders (e.g. Marketing, Merchant management teams etc.) and content provision stakeholders (e.g. Affluent team, X-Border team etc.)

The AP Benefits team is a new one, formed to be a key component and contributor to the development and execution of our Regional Affluent Strategy as well as the execution of our X-Border strategy, both of which are part of Visa’s 2030 initiative to drive a step change in how we address the needs of Affluent consumers and X-border users. As such the Director will have the opportunity to form a new team and influence how that team participates in the roll out of a key regional strategic initiative for Visa. Once formed, the Director will be the team leader for this specialist group.

Why this is important to Visa

Consumer Solutions are the foundation for Visa’s business in Asia-Pacific and encompass conventional card-based credit, debit and prepaid programs as well as newer fintech-linked solutions. Consumer Solutions span all life-stage and income segments across Visa’s Asia-Pacific markets from entry-level Prepaid and Debit products through to High Net Worth credit propositions and solutions, and as such the team is a key platform for revenue generation and consumer engagement for Visa and our clients. The development of new innovative Digital Benefits Platform is an essential component of the next phase of credit growth in the region, and this role will be instrumental in executing our strategy to address the opportunity.

This is a unique opportunity for a bright and driven Scripting Specialist to be a part of a growing organization. We operate in an entrepreneurial environment which requires a self-motivated individual who is able to work in an efficient manner. You will join the team in our Rotterdam office, working together with colleagues on scripting surveys for our market research projects.

Specifically, you will be expected to:

• Script surveys in our dedicated software (Sawtooth software) and use HTML / CSS / JavaScript / Perl to improve survey layouts for higher respondent engagement
• Join project teams on structural basis and take responsibility of scripting the surveys (often including one or more of SKIM’s proprietary solutions, e.g., virtual shopping screens) in an accurate and timely manner
• Perform rudimentary checks to ensure the scripts and survey logics are error free
• Using experience to liaise with internal clients, advising on best practice and assisting with problem solving
• Be open to new ways of working and have a passion for seeking out new ideas to assist senior scripters in implementing new solutions for improved efficiency of the current way of working

Salary range: SGD $147,000 - $180,000 per annum + RSUs 

We're looking for a Senior Full Stack Engineer to join our APAC (Asia Pacific) Onboarding team based in Singapore.

APAC customers are a strong contributor to the Wise's growth. A big part of this growth comes from new customer acquisitions, so having a fast, convenient and delightful customer onboarding journey is central to this growth. That’s the mission of the APAC Onboarding team, and we’re looking for people who can make this happen. If this sounds like an exciting challenge, we’d love to hear from you!

Here’s how you’ll be contributing to the team

• Design scalable onboarding solutions tailored to diverse APAC markets, reducing redundancies and driving up conversion rates

• Develop robust systems to seamlessly KYC customers without delays, while being compliant

• Implement scalable KYC controls across multiple regulatory markets with minimal friction in the customer journey

• Build and maintain automations and tooling to process customer documents and other sensitive identity data in a scalable and cost-efficient way

• Utilise the observability stack and analytics to identify gaps, and unlock new opportunities for growth and operational excellence.

• Collaborate with various stakeholders throughout Wise, plan roadmaps with your team, and work through challenges to determine scope and realistic delivery

Sales Administration Responsibilities

• Establish leads/partnerships and direct efforts to achieve Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia room night goals based on market segmentation and budget and to develop ongoing relationships with the clients

• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals
• Develop account qualifications criteria and use market research to identify priority markets and accounts, to assign sales to assure coverage to all major markets and segments
• Monitor weekly activity of Senior / Sales Managers and ensure sales team is maximizing the use of resources to penetrate new accounts
• Develop annual sales department budget and execute sales programs and activities

Sales Personnel Development Responsibilities

• Recruit, select train and motivate Sales department personnel to achieve sales goals
• Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
• Maintain established personnel policies and procedures of the hotels

Market Planning Responsibilities

• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
• Monitor forecast of all Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia and identify valley periods of sales emphasis and achieve forecast

Communications Responsibilities

• Maintain close and open communication with other department heads
• Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain  timely and responsive communication with accounts and prospects

Personal Account Servicing Responsibilities

• Joint service key accounts with Senior / Sales Managers  and ensure continuity in our communications with accounts

Inventory Management Responsibilities

• Monitor transient bookings in relation to room availability, room type and customer spending potential to maximize rooms and other revenue
• Ensure all corporate transient contracts are loaded and kept within a central file

Other Responsibilities

• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel

• Report directly to the Duty Manager, the Guest Service Agent is directly responsible for the day-to-day operations of the reception whilst on duty. 
• The Guest Service Agent is also to ensure that guests and visitors are made to feel comfortable and welcome “at home” on arriving and departing the Hotel.
• Responsible for the supervision of driveway and daily operation and to ensure a consistently high standard of guest service.
• Responsible for Information desk activities (including guest queries, information, mail, and messages).
• Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.
• Provide general information to customers and guests in a good and helpful manner.
• Identify ways of increasing the Hotel’s overall profitability within the section.
• Know how to explain the hotel and network pricing policy to guests.
• Know how to present the sales pitch for the various network products and hotel services.
• Systematically offer the hotel’s services to guests upon their arrival.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

MAIN RESPONSIBILITIES

• Maintain databases on Retail and Net Sales, and provide analysis
  • By country
  • By channel/customer
  • By door

• Business reporting and controlling
  • Deliver accurate and timely weekly and monthly Sell-in and Sell-out reports for the SEAOC region.
  • Timely tracking of retail and sales performance against targets, identifying gaps, and collaborating with teams to develop and implement action plans to meet targets.
  • Coordinate and manage monthly net sales estimates, analyzing variances against the budget and reporting to headquarters.
  • Deliver insightful monthly flash reports on business sales performance.
  • Own standard reporting processes, ensuring they are accurate and delivered on time while continuously seeking improvements.
  • Produce monthly reports for key doors and P&L by channel/axis
  • Monitor monthly direct retail performance with benchmark against HQ KPI
  • Deep dive on post event ROI performance
  • Support regional and headquarters teams with ad hoc local reports.

• Budget/Revised Budget/Landing/Strategy plan
  • Assist the Business Controller in the forecast process for budgets, revised budgets, and projections, enhancing & refreshing templates.
  • Perform detailed analysis on appropriate focuses on for the business (trend per door, sales seasonality, stock-holding, CAPEX…)
  • Support the system upload.
  • Consolidate part of the forecasting information when required.

• Ad hoc
  • Participate in the implementation of finance / IT projects for the controlling function.
  • Develop and track new business key performance indicators (KPIs).
  • Continuously improve operational processes by identifying areas for automation and standardization, enhancing cross-reporting capabilities.
  • Collaborate closely with brand managers, local controllers, and accounting teams to gather and analyze business requirements for various finance and regulatory initiatives.

• Be involved in monitoring Retail processes
  • Ensure Retail Standard Operating Procedures are implemented and followed.
  • Support Retail team on system flows understanding and business/financial impacts (interface…) 

• SALES ADMINISTRATION RESPONSIBILITIES
  • Establish leads to achieve group and FIT room night goals based on market segmentation and budget and to develop ongoing relationships with the clients
  • Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals for all segments
  • Develop account qualifications criteria and use market research to identify priority markets and accounts, to assign sales to assure coverage to all major market segments
  • Monitor weekly activity of Senior / Sales Managers and ensure sales team is maximizing the use of resources to penetrate new accounts
  • Develop annual sales department budget and execute sales programs and activities
• SALES PERSONNEL DEVELOPMENT RESPONSIBILITIES
  • Recruit, select train and motivate Sales department personnel to achieve sales goals
  • Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
  • Maintain established personnel policies and procedures of the hotels
• MARKET PLANNING RESPONSIBIITIES
  • Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
  • Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
  • Monitor forecast of all group and FIT segments and identify valley periods of sales emphasis and achieve forecast
• COMMUNICATION RESPONSIBILITIES
  • Maintain close and open communication with other department heads
  • Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
  • Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
  • Maintain  timely and responsive communication with accounts and prospects
• PERSONAL ACCOUNT SERVICING RESPONSIBILITIES
  • Joint service key accounts with Senior / Sales Managers  and ensure continuity in our communications with accounts
• OTHER RESPONSIBILITIES
  • Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
  • Comply with hotel and department policies and procedures at all times
  • To carry out other duties as and when assigned by the Management of the Hotel