Responsibilities

• Following directions provided by the head chef
• Collaborating with the whole culinary team to ensure high-quality food and service
• Keeping the kitchen safe and sanitary
• Stocktaking and ordering supplies
• Assisting in other areas of the kitchen when required
• Handling any problems that may arise

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• At least 2 years experience working in a similar role
• Ability to work well alone and in a team
• Passion for delivering great food and service
• Knowledge of safety and sanitation practices
• Flexibility in working hours subject to the demands of the business

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

• Adecco is partnering with a leading bank to look for KYC Analysts
• Starts off as a 12 months contract
• Location: CBD

The Opportunity

• Assist Front Office with preparing and submitting KYC profiles to ensure completeness and accuracy of submissions
• Perform back ground checks, name screenings, and public searches to check clients for adverse news
• Work to establish a clear Source of Wealth profile, using client data, publicly available information and corporate records
• Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations
• Assist to accurately update profiles and submissions and work in conjunction with Front office and KYC team to complete cases
• Collect, check and upload the requisite KYC documentation for account opening.

Experience and skills:

• Previous experience preparing and submitting enhanced due diligence profiles
• At least 5 years banking experience
• Proficient in performing screenings, corporate searches and back ground checks
• Strong communication skills – able to manage relationships with both clients, internal and external stakeholders
• A strong history working in conjunction with Compliance and KYC
• Have a strong understanding of Risk
• Excellent understanding of corporate structures, including Trusts and Foundations.
• Preferred to have had both Front office and KYC experience

Next Steps

• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

• Provide administrative support for Events Unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met
• Other adhoc duties as assigned.

The Requirements:

• Min Diploma/ Degree Holder with Min 2-3 years of relevant working experience
• Proficient in MS office
• Good communication and interpersonal skills

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

DUTIES & RESPONSIBILITIES:

• Ensures that all hair stylists and beauticians properly welcome customers making the latter feel at ease and comfortable during their visit to the salon
• As the key advisor in the salon, advises and/or guides junior stylists in advising customers on appropriate hairstyles, colours, and treatments
• Recommends to management the appropriate hair care products and other related items
• Guarantees that customers’ hair is washed, conditioned, cut, coloured, and styled
• Keeps up with the newest haircuts, products, and trends
• Ascertains the cleaning of workstations and sanitizing of equipment all throughout the day
• Meets with suppliers and, as needed, orders fresh goods
• Keeps a sufficient availability of hair supplies and equipment on hand
• Receives customer payment for salon services rendered when needed
• Ensures that the customer's requirements are well understood by the junior hair stylists and beauticians
• Assures that treatments are performed in a comfortable, pleasant, and hygienic setting
• In coordination with the operations staff, oversees the scheduling of customer appointments with adequate time allotted for each one
• Provides clients with assistance and advice when needed, especially when offering colour services.
• Ascertains that patch testing is conducted as the case may be
• Ensures that all client record cards are filled out by junior hair stylists for all colour and perm appointments
• Keeps the work space clean and instruments sanitized after each customer
• Oversees the promotion and showing of retail items to customers
• Guarantees that complaints/customer feedback are addressed inside the salon first, with the help of the salon managers and conducts investigations as needed
• Ensures that all necessary infection control and prevention measures are followed at all times
• Reports to the senior managers any concerns that might jeopardize the health, safety, or well-being of customers or team members
• Undertakes any other assigned ad-hoc duties as the business requires

QUALIFICATIONS:

• Bachelor’s Degree or Master’s Degree in Business, MBA or relevant fields
• Level-III Certification in Hairdressing
• Seven (7) to ten (10) years of leadership and management experience in salon operations
• Strong interpersonal and leadership skills
• Sound and strong understanding of optimising salon operations and key indicators of success
• Versatile and independent in critically analysing clients’ hair conditions, and possesses strong logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Meticulous, good organisational and operations skills
• Good communication skills
• Enjoys interacting with customers
• Strong business acumen with strategic mindset and finance-related skills

Responsibilities

· Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.

· Dispense medicine when needed

· Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.

· Retrieve medication from inventory.

· Create prescription labels and put them on prescription containers.

· Place medication into prescription containers.

· Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.

· Assist with maintaining the Pharmacy department by keeping it clean and in order.

· Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.

Requirements

· Min Dip / Deg in Pharmaceutical Science / Pharmaceutical Chemistry / Other relevant certification

· Meticulous and a team player

· Good communication skills

· Knowledge of MS Word, Excel

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Provide administrative support for Events Unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met
• Other adhoc duties as assigned.

The Requirements:

• Min Diploma/ Degree Holder with Min 2-3 years of relevant working experience
• Proficient in MS office
• Good communication and interpersonal skills

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Duties And Responsibilities

· Identify and assess individual therapy needs of patients

· Facilitate development of appropriate and effective tools for identification, assessment, intervention of patients.

· Provide intervention for patients on a one-to-one basis, group, class or special setting based on the needs of the patients.

· Evaluate and document patients therapy needs and progress regularly, and review the effectiveness of the intervention.

· Provide consultation and update patients’ status to the relevant caregivers.

· Develop and review department and related policies in conjunction with the management.

· Maintain and update patients’ case files with relevant documentation records and reports.

· Conduct relevant in-house training for Next of kin.

· Maintain proper usage of equipment in the Occupational Therapy Room and update the need to replace or purchase therapy equipment / resources on ad-hoc basis.

· Attend meetings / training to keep abreast of the latest trends and developments to develop and maintain skills that increase effectiveness.

· Perform other duties and be involved in committee work as assigned by the school management.

Requirement

· Degree/Diploma in Occupational Therapy recognised by Allied Health Professions Council

· Full Registration with AHPC

· Commitment in delivering excellent service

· Good communication and interpersonal skills

· Reliable, responsible and show high level initiative

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

About Builder.ai

We’re on a mission to make software development building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the role

  We are currently looking to hire results-driven Account Executives to join our team and be responsible for driving revenue and customer growth by discovering, qualifying, building relationships, negotiating, and onboarding new clients. 

Why you should join

• Play a pivotal role in the Asia expansion of a fastest growing scale-up
• An opportunity to build and scale up business in respective region for an organization in it’s hyper growth stage
• Competitive employee stock purchase plan
• Friendly and inclusive workplace culture
• Generous and competitive benefits (holidays, medical benefits)

Responsibilities:

1. Develop new business by driving sales in their existing accounts as well as new accounts in the Singapore region
2. Converting existing relationships as potential clients for Builder to ensure a seamless transition
3. Developing and executing account plans to achieve targets: cold calling, prospecting, qualification, account mapping, and presentations
4. Effectively utilize sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts
5. Responsible for all aspects of the selling process - identify, qualify, sell, close and coordinate for all volume business in a designated territory generate leads by using networking and other sales tools qualify, sell and close
6. Identify key steps to close the sale, identify the decision-maker and influencers, etc
7. Determine availability needs and objectives gain agreement of proposed solution / services, tying back to customer business drivers
8. Close significant $ sales across multiple accounts across assigned territory accurate forecasting of business, previous experience with Salesforce.com ideal

• You have at 7-15 years of sales experience including solid experience in a full-cycle sales role selling B2B SaaS/ software solutions
• Ability to present & excellent communication skills in English.
• A strong network of relationships with key decision-makers in small/medium & large-sized companies in the respective territory
• Experience with lead generation and sales closure
• Strong exposure to handling the assigned market track record of maintaining relationships with accounts
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Must live in Singapore
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of Builder.ai’s products

• Discretionary variable pay or commission scheme dependant on your role
• Stock options in a $450 million funded Series D scale-up company
• 24 days annual leave + public holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme
• Private Medical Insurance

• Responsible for the skillful, timely, accurate and sufficient collection of blood specimens from patients as required for clinical tests, using various techniques such as venipuncture, capillary collection and/or heel pricks
• Perform phlebotomy and ECG in an accurate, efficient and professional way
• Perform Point of Care Testing (eg. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (eg. Urine FEME, dipstick, pregnancy), haematology (eg. full blood count, peripheral blood slides, erythrocyte sedimentation rate), biochemistry (eg. HbA1c, neonate bilirubin), microscopy works (eg: fungus smear, high vaginal swab) independently
• Ensure specimen identification, accession, processing and storing of test specimens are in consistent with good laboratory practice.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Job description:

• To conduct analysis to identify trends, patterns, and insights through healthcare data, to drive value-based care initiatives
• To collaborate with healthcare professionals and IT teams to translate requirements into measurements and into insightful dashboards
• To partner key stakeholders to translate Company's priorities and performance indicators into effective action plans
• To perform a periodic review of key performance indicators and to take pre-emptive action with relevant stakeholders
• To present routine reports and updates to stakeholders
• To support and facilitate the formulation of strategic workplan for Clinical transformation
• To do project management and align Clinical transformation’s work plans to that of MOH

Job requirements:

• A bachelor’s degree from a recognized university.
• Proven track record of using Tableau for visualization and analysis, along with a strong understanding of data management and interpretation to drive impactful decision making
• Relevant experience in Project Management, Data Analytics and/or proficiency in programming language such as Python and/or R and visualization tools such as Tableau.

Personal Attributes :

• Good communication and interpersonal skills necessary for multiple stakeholders engagement
• Excellent organizational skills and attention to detai
• Strong analytical and problem solving skills
• Able to multi-task, independent and adapt to a fast-paced working environment
• Good team player

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Provide administrative support for events Unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Provide full support to Business Development Officers
• Liaise with Car Dealers and Hirers for Car financing matter
• Evaluate all Loan Applications
• Credit management for Car Finance etc
• Other ad-hoc duties assigned from time to time

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Relief teacher assistant required on an ad-hoc basis, as and when we need additional manpower.

Hourly rated.

Working hours are from 9:00am to 1:00pm, Monday to Friday.

Postcode of location is 229840.

Duties: Assist with self-help skills for children with special needs; supervise children to ensure their safety; support teacher as needed.

Experience: Minimum 1 year required.

If interested please WhatsApp: 83214234

Job Purpose

• Owns the technology relationships up to CxO level & supports technology thought leadership.
• Being a member of the Architecture Committee in ONE to facilitate AC meetings with internal and external technical stakeholders and SMEs.
• Continuously improve the architecture of Data Analytics Platform for a global ocean shipping company.
• Drives research, case studies, and prototypes on leading-edge technologies and how they can be leveraged.
• Develops proof of concepts (POC’s) to evaluate new technologies and makes recommendations.
• Develops, enhances and enforces ONE system standards, best practices and guidelines.
• Designs and/or Proposes enhancements to improve the performance, availability and reliability of the cloud computing environment for Data Analytics Platform.
• Continuously monitor and improve Data Governance Process.
• Also improve the quality of the Data Analytics service from business users’ perspective.
• Any other ad hoc duties that is assigned by superivors

Primary Job Description

• Accountable for the system architecture of the enterprise-wide Data Analytics Platform.
• Work with internal and external system architects and technicians to keep the architecture of the Data Analytics Platform healthy and elastic.
• Manage the lifecycle of the Data Analytics Platform and maintain plans for the next 5 years.
• Proactively understand the demand from business users and factor them into the architecture enhancement plans.
• Monitor the system performance of the Data Analytics Platform to always meet the service levels.
• Keep the Data Analytics Platform stable and maximize the availability.
• Manage the Processes and Guidelines on Data Governance.

Position Qualifications and Experiences

Experience Requirements:

• Experience to design and implement a modern Data Analytics Platform in Google Cloud and similar BI experiences.

Technical Skills:

• Architect level technical knowledge of relational databases, DataLake and Google Cloud BigQuery
• Architect level technical knowledge of Looker and other BI Tools
• Administrator level knowledge of Collibra or other Data Governance Tool
• Proficiency in Python / Javascript.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities

• Ensure a seamless interview process including coordination with hiring managers and candidates to schedule interviews and provision of interview details and instructions to these stakeholders.
• Manage onboarding administration process including employee screenings, issuance of offer letters, collection of employee documents, employee declaration etc.
• Administer work pass application for employees and dependents, where applicable.
• Uphold good data management practices by ensuring accurate employee records in Workday.
• Provide thoughtful, accurate and timely responses to stakeholders.
• Any other duties or projects assigned

Requirements

• Minimally a degree in human resources
• have a keen passion in Human resource

Interested and qualified candidates, please send in your profile to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Scope:

• Sales
• Customer Service
• Handing out samples
• Housekeeping of store
• Cashiering
• Stock Inventory / Stock take
• Any other duties as assigned by superior

Requirements

• Minimum N/O/A levels
• Retail experiences will be advantageous
• 3 Months commitment highly preferred (extendable)
• Makeup/Skincare knowledges will be preferred but not a must (On job Training provided!)
• Able to commit retails hours - shift as rostered by supervisor - At least 4 days/week inclusive of 1 weekends
• Team player

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined

Job Requirements

• Minimum NITEC or Diploma or Degree in any discipline
• Preferably with 2 to 3 years experiences in customer relation

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No.:99C4599

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Responsibilities

• Assist Hotel GM in managing the day-to-day operation of the hotel.
• Provide courteous and efficient service and if possible to comply with each and guests' request.
• Familiar with rates in the hotel and their availability status; up-sell whenever possible.
• Ensures that all Front Office staff with guest contact responsibility is well-mannered and groomed as per company standard at all times.
• Ensures Housekeeping team maintain the guideline of Hotel cleaning standard & procedures.
• Resolves issues pertaining to guest’s negative feedback and manages the complaint effectively to maximize guest satisfaction and communicate to Management for any necessary follow up.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Job Requirements

• Minimum with GCE 'O' Level
• Cert in Hospitality or Tourism management will be an advantage.
• Minimum 5 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations / Housekeeping in a hotel.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Strong Leadership qualities including professionalism and excellent presentation.
• Good planning and execution skills with ability to be persistent while focusing on detail elements of tasks.
• Mature, meticulous, resourceful, organized and able to work independently.
• Chinese speaking will be an advantage, as our corporate office based in China, as well as email communication in Chinese with China clients.
• Able to work on rotating shifts and on weekend/PH