Responsibilities

· Supervise all aspects of Front Office operations and assist with all Reception tasks including check-ins and check-outs when required.

· To welcome and bid farewell to all VIP guests.

· To develop and maintain relationship with house guests and provide personalized service whenever possible.

· Coordinate and work closely with Housekeeping and Facilities department to ensure on the overall quality of guest experience.

· Address all guests’ feedback and concerns professionally and providing service recovery when required.

· Record all guests’ feedback into the Duty Manager’s Log for Management and all departments attention or follow up if required.

· Make sound decisions to handle any operational challenges that may arise in the absence of the Management.

· Ensure that arrival rooms are assigned accordingly and monitor room inventory closely to maximize revenue.

· Be familiar with all Standard Operating Procedure (SOPs) and responsible for conducting training for Front Office team.

· Ensure that all Finance related procedures and policies are adhered to.

· Form part of the Emergency Response Team (ERT) and be familiar with all emergency procedures.

· Conduct regular patrols on hotel premises and report any security concerns, defects or issues with cleanliness in the public area / guest corridors to the relevant departments.

· Assume other responsibilities as designated by Front Office Manager.

Requirements

· Candidates should ideally be currently holding a Supervisory role for at least 1 year.

· Service-oriented and take pride in delivering exceptional guest service.

· Flexible to perform rotating shifts, including overnight shifts and on Weekends/Public Holidays.

Job Responsibilities :

• Assessment: Evaluate clients' abilities and limitations across physical, cognitive, and environmental factors.
• Treatment Planning: Develop personalized plans to improve clients' daily functioning through activities, exercises, and adaptive techniques.
• Interventions: Implement therapies like motor skills training, cognitive retraining, and adaptive equipment use.
• Education: Teach clients and families strategies for independent living and wellness management.
• Collaboration: Work with healthcare teams to ensure comprehensive care and treatment coordination.
• Documentation: Maintain detailed records of progress and treatment plans.
• Advocacy: Advocate for clients' rights and access to services, and participate in community outreach.
• Research: Stay updated on latest practices and contribute to evidence-based research in the field.

Requirement :

• Obtain a recognized degree in Occupational Therapy from an accredited university or institution.
• Be registered with the Allied Health Professions Council (AHPC) of Singapore.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

42 hours work week, any day Monday to Sunday, include PH

Shift 1: 7am-4.30pm

Shift 2: 8:30am - 6pm

Shift 3: 11am-8.30pm

$12 an hour

Perform admission of patients, handles customer queries, perform Cashiering and perform Billing

1. Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.

2. Handles customer queries pertaining to admission process.

3. Perform Cashiering.

4. Perform Billing.

5. Perform any other tasks as assigned.

6. Timely escalation of cases to supervisor as necessary.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Hours:

• 6 days per week (42h/week)
• Monday to Saturday
• AM / PM shift - 7am to 3pm / 2pm to 9pm
• Sunday permanent off day

Start time 07.00am (will need to report at 6.30am earliest if there are many cases

Latest time 09.00pm (or slightly more if need to finish up cases)

Will need to do oncall if needed. Will be rostered.

Oncall timing:

Monday to Saturday: 9pm to 7am

Sunday & PH: AM / PM / Night

Jobscope:

• Patient Care: Administer medications, monitor vital signs, and provide post-operative care.
• Pre-Operative Support: Prepare patients for procedures, explain processes, and ensure comfort.
• Post-Operative Care: Monitor recovery, manage pain, and educate patients on discharge instructions.
• Collaboration: Work closely with the medical team to ensure coordinated care.
• Documentation: Maintain accurate patient records and ensure safety protocols are followed.

Requirement:

• SNB Registered
• Min. Diploma or Bachelors in nursing

WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Primary Function of the Position:

The Customer Trainer will report directly to the Training Manager for their region.  This training professional will deliver da Vinci® System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from a variety of surgical specialties including urology, gynecology, general surgery and cardiothoracic surgery.  The Customer Trainer will be actively involved in the continuous improvement of training programs and provide support for customer training, engineering and training research initiatives. 

Essential Job Duties

• Conduct da Vinci® Surgical System training programs for surgical teams at designated training centers and remote centers
• Lead and support Specialized training programs and Society events.  This includes supporting the needs of the surgeon educators and course participants
• Conduct surveys to gather data and measure program effectiveness
• Act as subject matter expert for internal projects, as needed
  • New product development
  • Training material/ protocol development
  • Training research initiatives
• Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs
• Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products
• Occasional support of the da Vinci® System in a hospital operating room
• Support da Vinci® Surgical System troubleshooting and maintenance at the training center
• Manage training center logistics, inventory and training calendars
• Maintain all capital equipment, including but not limited to the cleaning and sterilization of instruments and accessories 
• Support positive relationships between external training center personnel and ISI management
• Contribute to the organization’s quarterly goal achievements
• Develop competency in the following:
  • da Vinci® System Technology
  • da Vinci® System applications and advanced technology
  • OR Efficiency
  • Training Pathway process
  • Training/coaching techniques/methodologies

We are offering an internship in the quality management department of the Bosch Mobility Aftermarket Asia Pacific (APAC) region based in Singapore office. Our focus is to support business and product strategies in terms of quality management for products and processes to continuously grow our automotive aftermarket business in APAC. We are looking for enthusiastic and dynamic candidates to join us for internship of 6 months.


Support our team in digitalization initiatives

• Image Classification: Assist in developing and implementing AI models for classifying customer-submitted photos to support blocked stock decision making.
• Data Collection and Preprocessing: Help gather and preprocess image data for training and validating AI models. 
• Model Training Support: Support the training of AI models using machine learning frameworks and assist in optimizing them for better performance.
• Performance Monitoring: Monitor the performance of AI models and report findings to the team for further improvements.
• Documentation: Document the processes and results of image classification tasks and contribute to project reports.
• Collaboration: Work closely with team members to ensure the AI solution aligns with project goals.

Support our team in operational tasks

• Monthly Key Performance Index updating.
• Support in maintaining related internal processes and systems.
• Support in Digitalization activities, dashboards, reporting and any other ad-hoc tasks.

JOB OBJECTIVE

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with sales team.

JOB RESPONSIBILITIES

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

Team Summary

Visa owns the most recognizable global brand in the financial services industry. Maintaining trust in that brand and differentiating Visa from competitors is crucial. Risk management is emerging as one of the key pillars of Visa’s strategy of Championing Security and Deepening Partnerships. With in-market ownership of this strategy, the Risk function plays a critical role to support the enterprise and operational risk activities of the company.

What a Risk Director does at Visa:

Reporting to the Head of Risk, Singapore, Malaysia and Thailand (SMT), this role will be entrusted with a broad portfolio of responsibilities including Strategic Risk Management, Ecosystem Risk (Fraud & Data Security) and Corporate Risk across Singapore, Malaysia and Brunei.

The successful candidate must also collaborate effectively with the in-market Leadership Team and hub or global functions including Global Technology, Global Product & Solutions, Government Engagement, Corporate Relations, Client Services and Merchant Solutions & Acquiring.

This role will develop security priorities and execute strategies to prevent fraud, enhance user authentication, safeguard sensitive data, identify and respond to data breaches and prevent the misuse of the payment system for unlawful purposes. This role will also be responsible for representing Visa’s Credit Settlement Risk policy to protect Visa against financial loss in the case of a failure of an issuer or acquirer. The role will also consult with our clients in Singapore, Malaysia and Brunei to mitigate risks and innovate responsibly.
 

Key Responsibilities

• Develop and execute a comprehensive risk plan that is consistent with local market landscape, market priorities and global risk strategy.
  • As a member of the in-market leadership team, serve as a trusted and strategic advisor to the Country Manager on all risk issues
  • Execute both internal and external risk management programs
  • Lead client forums (security summit, Risk Executive Councils, working groups, etc.)
  • Promote and support client adoption of Visa risk products or solutions and initiatives.
     

• Manage relationships with issuers, acquirers, merchants, payment processors, service providers, regulators and law enforcement to:
  • Identify opportunities to enhance the payment ecosystem and advance risk management best practice
  • Develop constructive relationships with local market regulators and law enforcement agencies
  • Resolve fraud & data breach events
  • Provide stakeholder training
• Lead the responsible innovation initiative with Visa’s clients to mitigate risks and embrace new technology improvements.
  • Assess emerging/innovation risks and new business models
  • Leverage local insights to contribute to Risk thought leadership
  • Guide clients through payment innovation complexity
• Prepare reports, briefings and other written products to update executive management on risk activities, issues and opportunities.
  • Convey risk-related trends and developments to local country manager and leadership team through regular reporting
  • Synthesize marketplace feedback regarding the effectiveness of Visa’s risk management strategy and programs or benchmark Visa’s performance relative to other payment networks and participants
  • Guide Visa’s proactive risk communications and collaboration across all of these stakeholders so as to advance the safety, security and long-term growth of the Visa payment system

Why this is important to Visa:

As a key member of the market leadership team, this role will advise the Country Manager, the market leadership team and hub as well as global functional leads on strategies related to complex operational, financial, legal and regulatory risk exposures.

In addition to overseeing Strategic Risk Management, the Risk Director will be responsible for maintaining the integrity of the payments ecosystem which includes card issuers and merchant acquirers, merchants, cardholders, and service providers such as processors, device manufacturers, and payment gateways.
 

The Risk Director will play an important role in shaping Visa’s enterprise and operational risk strategies during a period of rapid innovation in the payments industry. The individual will be a catalyst for transforming Visa’s risk strategy and solutions for card issuers, merchant acquirers and merchants, with the end goal of championing payments security and forging deeper client relationships.

The Securities Banking Senior Specialist provides supervision and guidance to Settlement/Transfer team in their daily operational activities covering Equities, Bonds, Structure Notes, Mutual Fund, Hedge Fund and Private Equity Fund.  In addition, he/she will also be monitoring and undertaking Asian’s client transaction processes, working within agreed AAPL and Client policies and procedures.

Your key tasks 

• Ensuring that all transactions (free and against payment) are processed correctly and settled in a timely manner.
• Control actions/coordination with clients, trade departments and custodians.
• Cash and security reconciliation
• Compliance with Services Level Agreements (SLA), KRI/KPI and keeping oneself abreast of market/regulatory changes.
• Ability to define test cases and ensure UAT is executed as required.
• Support in the development and implementation of technical improvements of Avaloq`s core banking platform, participate in ad hoc projects.

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

We’re looking for a highly motivated controller. Our ideal candidate is confident in his/her technical skills, has a great attitude, thrives in a fast-paced environment and wants to join a dynamic team centered around innovation. The successful candidate will have full ownership of the financial numbers and processes of business in Singapore, the role is based in Singapore and reports to the Director, Finance (Singapore).

What you’ll find at our table:

• Oversee the full set of accounts and take responsibility for month-end closing, closely partnering with the GL shared service team to ensure accurate and timely reporting
• Business partnering with local business stakeholders and FP&A counterparts to solve accounting issues effectively, review our financial numbers (PnL, balance sheet and cash flow) thoroughly and highlight any significant variances/potential risk areas to the management
• Focus on continuous process improvement, drive for the adoption of best practices and operational excellence for Singapore across different teams that will have significant financial impacts
• Ensure proper documentation on the processes to strengthen internal controls
• Assist with any new systems or process implementations
• Perform internal audits and manage quarterly and year-end external audits and liaise closely with external advisors to ensure that our regulatory reporting is completed on time
• Ensure processes are compliant with group accounting policies, internal controls, tax and other statutory requirements. Identify new internal accounting controls that we should implement to mitigate the risk of non compliance
• Ensure compliance with group accounting policies, audit, tax, and other statutory requirements
• Understand the company’s financial goals and offer data-driven, well informed recommendations to the Director, Finance
• Stay up to date with new accounting regulations and IFRS and update the team/ revise internal processes as necessary

• Assist the Head of Internal Audit in discharging his responsibilities by performing independent review to ensure :-
•  Soundness and adequacy of governance, risk management and internal control system
• Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
• Complete compliance and regulatory audit assignments in a timely manner

AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist the Team Lead for key reporting to management and various stakeholders

Other function(s)

• Work closely and support other AML compliance teams to strengthen and further mitigate residual AML/CFT risks
• Work with other business units to foster good working relationship to increase the level of AML/CFT awareness
• Perform any task or participate in projects as required by management
• Work closely, and support other teams within the Compliance Department

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.

• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.

• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.

• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

• Recruitment (not limited to) which includes preparing job description, posting of job vacancies, reviewing resumes, coordinating, scheduling the interviews, conducting reference checks, following up with the hiring managers and notifying candidates of the interviews outcom
• Pre-onboarding arrangement such as pre-employment check-up.
• Other administrative duties such as updating HR records, checking invoices, filing.

Qualifications:

• Minimum a Diploma in HR or Business Administration
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Preferably with 2 years of working experience in Human Resource

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

As the Senior Sales Manager, you will be responsible for delivering double-digit sales and profit growth through successful management of existing distributors / markets and opening new markets within SEA

Regular Duties:

Distributors Management

· Develop strategy and 3-year plan for each country- including marketing activities and NPD

· Develop and conduct JBP with distributors, setting pace for monthly review

· Develop KPIs for each distributor and conduct regular analysis of distributors performance based on evaluation grid and KPIs

· Motivate, challenge and support existing distributors to maximize sales and profit growth

· Identify, recommend and appoint new distributors in greenfield areas

· Manage effectively business transfers from one distributor to another one as required

· Set and control pricing, with the approval from Finance

· Recommend, initiate and oversee launches of new brands/new SKUs, with the assistance of the international marketing department

· Assist where appropriate in the launches to distributor Key Account teams and sales forces.

Business Development

· Build new business in key markets by identifying and appointing the best distribution partners

· Maximize the sales of C&D’ s global brand portfolio

· Motivate and stimulate distributors to deliver sales and profit targets.

· Monitor in-market sales, distributor stock levels as well as sales to distributor and take necessary action to realise budget.

· Understand sales and brand performance in market to further drive profitable sales growth.

Marketing

· Develop and implement marketing plans and activity calendar in collaboration with the APAC Marketing Team and the distributors.

· Work with the International and local Brand Managers to ensure the marketing activities are in line with the brand strategy/positioning.

· Ensure planning and timelines are aligned between distributors and Marketing, meeting company process requirement

· Working with Distributors to realise successful implementation of agreed activity calendar and NPD (in line with P&L and marketing objectives).

· Ensure the funded marketing activity is approved with ROI KPIs and properly recorded in trackers with documented evidence.

· Proactively keep C&D management and marketing informed of relevant market intelligence.

Financial

· Manage all aspects of Region P&L including the marketing investment

· Prepare Profit forecast per territory, partner and brand in a timely fashion including gross sales, trade allowances and marketing expenditure

· Prepare yearly Sales and A&P Budgets per distributor, with Quarterly Reviews, for the approval of the APAC Director.

· Monitor and control profitability of the markets, and report monthly on performance against sales and profit targets.

· Allocate, manage and control marketing budgets, build and maintain trackers of all expenditures, ensure that all expenditure is within budget and comply with finance standards..

Logistics

· Input monthly demand forecasting into the demand planning sheet, including orders and forward forecasts.

· Liaise with International Customer Service, and Logistics when appropriate, to ensure that customers’ orders are fulfilled on time.

SPECIAL RELATIONSHIPS

· Maintain - Build a trusting- a good working relationship with all distributors

· Internal departments Marketing, Finance, Regulatory, Demand Planning and Supply-chain departments.

EDUCATION ANDPRIOR WORK EXPERIENCE REQUIRED

· Bachelor’s degree in Business or equivalent.

· Good experience and understanding of the CPG or consumer health market

· Track record in international experience building businesses in the Region

· At least 6-8 years Sales, Marketing and Account Management experience in the FMCG, or OTC sector

· Strong commercial acumen in understanding value chain analysis, P&L and ROI for trade spend.

· Excellent, negotiation, communication and presentation skills

· Demonstrable record of progress and achievement

· Proven ability to develop new territories in the Region

· Fluency in written and spoken English. Additional Asian language skills a plus.

· Excellent command of MS office program

SUCCESS FACTORS:

· Team player with an International mindset

· A hunter for business, hungry for success, a go getter, achiever

· Drive and the enthusiasm to build the business and compete with the top players in the industry

· Willing and able to travel up to 40%.

· Self-starter and determined

· Ability to complete projects and get things done on time

· Accountable

· Ability to develop very good relationships (internal and external)

· Ideally based in Singapore with appropriate documents allowing unrestricted travel in the region

Salary: up to $3800

Duration: 6 months

Location: Gul circle

Working Hours: Monday - Friday (8am - 5pm)

Job Scope:

- Assist engineer in sample preparation

- Data collection

Requirement:

Minimum O Levels

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Jobs Responsibilities

• Support underwriters in reviewing documents, processing applications, and determining acceptance or rejection based on company guidelines.
• Assisting with underwriting various products, triaging inquiries, preparing underwriting information, and ensuring compliance with regulations and guidelines
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Title: Finance and HR officer

Location: Singapore

Reports to: Directors

Job Overview:

We are seeking a meticulous and organized Finance and HR officer to join our team. The ideal candidate will provide administrative support in finance and general HR operations, ensuring the efficient and smooth day-to-day functions of the company.

Key Responsibilities:

Finance Duties:

Process and verify invoices, receipts, and payments.

Assist in preparing financial reports and statements.

Maintain and update financial records and ledgers.

Handle accounts payable and receivable, ensuring timely payments.

Housekeeping of Directors offices

HR Duties:

Assist in the recruitment and onboarding process, including job posting, candidate screening, interviewing, and background checks.

Manage employee records, including contracts, leave applications, and attendance records.

Administer payroll, benefits, and compensation-related tasks accurately and timely.

Support employee relations by addressing employee queries and helping resolve HR-related issues.

Ensure compliance with Singapore employment laws and company policies.

Support performance management processes and training initiatives.

Assist with employee engagement activities to foster a positive workplace environment.

Maintain confidentiality and handle sensitive employee information with professionalism.

Qualifications & Requirements:

ITE in Accounting, Business Administration, or a related field.

Fresh graduates are welcome to apply.

Familiarity with basic accounting principles and office administration procedures.

Proficient in Microsoft Office and sharing of documents on icloud and google drive.

Detail-oriented with strong organizational skills.

Ability to work independently and manage multiple tasks simultaneously.

Good communication skills, both written and verbal.

Additional Information:

Working Hours: Monday to Friday, 9 AM to 6 PM

Job Responsibilities:

Sensory Evaluation: Conduct sensory evaluation and ensure the overall status of incoming raw materials, compounding lab samples, and olfactive evaluation of aged stocks, including Local ERP & SAP transactions.

Documentation: Issue various documents and respond to technical enquiries raised internally or externally (e.g., by customers).

Investigations: Conduct investigations on customer complaint samples or rejected items.

Lab Stock Management: Ensure lab stock is sufficient for lab use.

Maintenance: Ensure preventive maintenance and external calibration of lab equipment is carried out duly.

Lab Operations: Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principles, ISO14000, and OSHAS 18001 standards and procedures.

Continuous Improvement: Assist and support in the implementation of continuous improvements in QA/QC functions.

Requirement:

Min. Diploma / Degree in Science

Has prior experience working in lab QC environement will be an advantage.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Job scope:

• Review and authorise AR invoice, AP invoice and payment voucher
• Review related party transactions
• Review monthly closing of accounts include prepare supporting schedules
• Prepare consolidation of financial statements and financial reports for management and statutory reporting within the timeline
• Handle GST reporting, corporate tax reporting and deferred tax computation
• Ensure compliance with company policies and procedures, financial reporting standads and statutory requirements
• Cash flow report preparation monitoring
• Any other ad hoc assignments

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading and executing operations to achieve daily targets
• Building and maintaining relationships with guests
• Attending to guest feedbacks or complaints
• Ensuring roster is efficiently planned and develop manning guide according to manpower budget
• Identifying training needs and training plans tighten the competency gap
• All HR, logistics & inventory, and admin matters (including welfare)
• Petty cash and banking transactions
• Facility management of the outlet
• Supporting the ways of business development
• Conducting training and develop SOPs

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Are you an experienced and motivated leader looking to make an impact in a dynamic contact centre environment? We are seeking a Contact Centre Team Lead to join our team and play a pivotal role in driving operational excellence and team success.

Key Responsibilities:

• Assist the Operations Manager in overseeing the day-to-day operations of the contact centre.
• Provide coaching and training to team members to ensure consistent performance and development.
• Conduct regular transaction monitoring and call reviews to uphold quality standards and compliance with procedures.
• Develop and implement training plans to address skill gaps and enhance team capabilities.
• Ensure fair and consistent performance management, including addressing performance lapses with appropriate measures.
• Collaborate across departments to optimize business processes and improve efficiency.
• Achieve operational targets within budget and service level agreements.
• Prepare and deliver daily, weekly, and monthly client reports, including monthly business reviews.
• Perform other ad hoc duties as assigned.

Job Requirements:

• A Diploma or higher qualification.
• At least 2 years of supervisory experience, preferably in a contact centre or customer service environment.
• Tech-savvy with proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Strong interpersonal and communication skills, with a creative and solutions-driven mindset.
• Positive attitude with the ability to motivate teams to achieve business objectives.
• Demonstrated leadership and people management skills.
• Thrives in a dynamic, fast-paced, and team-oriented environment.

Why Join Us?

• Be part of a collaborative and innovative work culture.
• Opportunities for career development and growth.
• Contribute to meaningful business outcomes in a supportive environment.

If you’re passionate about leading teams and delivering exceptional results, we’d love to hear from you! Apply now and take the next step in your career.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Your role:

We offer you an exciting SME role in our Singapore based SRE team where you will have a combination of production responsibilities and hands-on DevOps deliveries.

• Gain a strong technical and business focused understanding of UBS Wealth Management CRM environment
• Manage the relationship with the development teams and self-drive the SRE driven toil elimination and tooling initiatives
• Manage the CRM systems regionally, from dev environment to production
• Crisis/Incident Management, escalating with appropriate urgency. Ensuring team follow the prescribed incident & problem management
• Identify and drive efficiencies in support and development tasks, enabling all teams to be more effective.
• Grow the internally built operation tool (JavaScript/Python) to reduce toil or shift left procedural tasks
• Drive a best-in-class Observability platform leveraging the Grafana stack
• Work with development managers to reduce the support profile of existing applications and help design and deliver more stable solutions. Drive the resolution of recurring issues at a systemic level

Your team:

You’ll be working in the Client Service Data Crew (Stream Be a Client of UBS) in Singapore. We provide an agile working environment with training and exposure to a wide range of the latest technology and development tools. As a Java Software Engineer, you’ll play an important role in ensuring UBS requirements. As part of the Client Service Data Crew (Stream Be a Client of UBS), our teams design, deliver and operates of-the-art systems that offer best-in-class services to the bank’s clients.

Your expertise:

Contribute to provide a state-of-the-art CI/CD toolchain for modern software engineering, which is part of our DevOps platform. Help to support our agile programs and software engineering teams to efficiently delivery valuable and high-quality solutions and changes to our business.

The appropriate candidate delivers the following profile:

• Strong exposure on Core Java, Spring, Spring boot, REST APIs and Microservices
• Experience with enterprise integration and messaging related technologies such as JMS, MQ and/or Kafka
• DevOps mindset. We believe in DevOps and DevOps by developers. If you share the same passion, it is a good add-on
• Interests in monitoring, support technologies such as, AppDynamics, Splunk is an added advantage
• Deep understanding of all aspects of application development and SDLC methodologies – agile & waterfall
• Agile, Test Driven Development and DevOps practices part of your DNA
• Solid design, coding, testing and debugging skills.
• Ensure compliance with the defined standards and guidelines by the agile programs and software engineering teams when using the CI/CD toolchain and services

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous