Urgent Hiring: Temporary Admin Assistant - HR Operations (Medical)
Location: Jurong East (Government Healthcare)
Contract Duration: 3-Month Temp Position (Possibility of Extension)
Working Hours: 5 Days a Week, 8:30 AM - 5:30 PM

Salary:

• Diploma (No experience): $2,350 per month
• Negotiable for candidates with relevant experience

Key Responsibilities:

• Onboarding Clinicians: Manage the collection of staff pass photos, name tags, and uniform orders.
• SMC Assessment: Monitor and manage SMC evaluations for clinicians.
• Posting Coordination: Coordinate postings for HOs/MOs/Residents, and facilitate e-Appraisals.
• Consultant Management: Administer the AP Direct system for consultants and locums.
• Billing Management: Oversee clinician billing and payments, including MSA, Visiting Consultant, and Locum services.
• MSA Updates: Track and update MSA requests and maintain relevant spreadsheets.
• Quarterly Billing: Handle billing for FTEs sold to other institutions.
• Specialist Privileging: Assist with the privileging process for specialists and SRPs.
• Ad-Hoc Projects: Perform other tasks as assigned by the department.

Requirements:

• Strong communication skills and a proactive attitude.
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) is an advantage.
• Previous HR or administrative experience is preferred, but not mandatory.
• Must be available for the duration of the contract (3 to 6 months).

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Handle patient registration, schedule appointments, and promote digital services
• Assist and guide patients on the use of self-service kiosk/digital services
• Provide frontline support for patients, including crowd control and responding to patient inquiries
• Perform other ad-hoc duties as assigned

Requirements

• Minimum NITEC / Diploma and above, hospitality or frontline customer service experience will be an advantage
• Team player with good interpersonal and communication skills
• Able to commit 3 months and longer
• Start immediate is preferred

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Scope:

• Represent polyclinics as a front line support staff
• Handle patient registration, schedule appointments, and promote digital services
• Assist and guide patients on the use of self-service kiosk/digital services
• Provide frontline support for patients, including crowd control and responding to patient inquiries
• Perform other ad-hoc duties as assigned

Requirements:

• Min NITEC and above
• Hospitality or frontline customer service experience will be an advantage

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Temp PSA

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

As a Software Engineer at Caladan you will be part of a team responsible for owning a business area or application end to end. You’ll be surrounded by smart and motivated colleagues with complimentary skillsets. You’ll have variety in your work and see your code contribute directly to the success of the team.

Previous experience in trading on blockchain can be useful, but what really makes our Software Engineers successful is conscientiousness, logic, openness to new ideas and the curiosity to pull on a thread and see where it leads.

What you'll be doing

• Design, build, test and deploy proprietary software such as: Trading simulator optimised for distributed computations
  Large-scale data collection, management and visualisation systems
  Analytics tools to enable advanced mathematical modelling
  Post-trade analysis and reconciliation to support efficient operations
• Document development phases and monitor systems
• Automate tasks through appropriate tools and scripting
• Document development phases and monitor systems

The Ideal Candidate

• Experience of software development in small, fast-moving technology-driven companies; some interest or experience in trading or blockchain would be an advantage
• Fluent with imperative and object-­oriented languages; Python, C#, Java or C++ preferred
• Strong understanding of data structures, algorithms, and object-oriented programming
• Familiarity with network and asynchronous programming, websockets & REST interfaces, agile development
• Curious, likes problem solving and going down rabbit holes to find answers

Compensation & Benefits

• Competitive salary based on experience
• Participation in company bonus pool
• Daily catered lunch
• Health insurance and wellness benefits
• Unlimited vacation policy

Location: Novena

Salary: Up to $6.5K (Depending on experience)

Working Hours: Monday - Friday (8:30am – 5:30pm) & Alternate Saturday

Job Scope:

• Performs clinical duties and to assist the Consultant in handling patients
• Manages day-to-day administration of the clinic/practice.
• Staff management.
• Train and guide the nurses and clinic staff.
• Educate and counsel the patients and caregivers.
• Inventory management.

Job Requirements:

• Min. Diploma/ Degree in Nursing
• Valid SNB & BCLS
• Advanced Diploma in Oncology will be an added advantage
• Min. 3 years relevant experience in oncology nursing

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Position Summary:

This is a full-time remote role for an Operations Analyst . The Operations Analyst will be responsible for conducting analytical assessments, managing communication with stakeholders, overseeing financial operations, providing corporate services, and handling accounting tasks on a day-to-day basis. We are seeking a talented and motivated Operations Analyst with a strong background in data analytics to join our dynamic team. As an Operations Analyst, you will play a crucial role in supporting our operational activities and financial processes within the decentralized finance ecosystem. Your attention to detail, analytical skills, and accounting expertise will contribute to the efficiency and accuracy of our operations.

Job Responsibilities

• Assist in the day-to-day operational tasks of the company, ensuring smooth execution of various processes.
• Collaborate with cross-functional teams to support the execution of operation processes and controls
• Assist in maintaining accurate documentation of operational processes, accounting procedures, and protocol interactions.
• Contribute to the preparation of financial reports, including balance sheets, income statements, and cash flow statements, highlighting key insights for management decision-making.
• Contribute to the development and improvement of internal controls and risk management strategies to enhance the security and reliability of DeFi operations.
• Collaborate with colleagues to ensure efficient workflow and interdepartmental coordination.
• Assist in compliance-related tasks, ensuring adherence to industry regulations and internal policies.
• Provide administrative support to various departments, including data entry and record-keeping.
• Provide support to senior team members in various operational and financial projects as required.
• Handle ad-hoc administrative tasks and projects as assigned.
• Stay updated on industry trends, regulatory developments, and best practices in DeFi and blockchain technology.

Job Requirements

• Bachelor’s degree in Business, Accounting, Finance, Statistics, or a related field, with 1-2 years of relevant experience (internships accepted)
• Basic proficiency in data analytics and skilled in Excel, Adobe PDF, and business tools
• Strong problem-solving and basic project management skills, with some familiarity in startup environments
• Strong Communication and Vendor Management Abilities
• Proficiency in English and Mandarin is required, reading and writing documentations, smooth communications to international counterparties.
• Role is based in China.

The Job:

• Ensure the accounting records are prepared and maintained in accordance with the company’s accounting policies
• Ensure timely accurate and efficient bookkeeping process
• Preparation of accounting schedules and management reports
• Ensure that the accounts payable transactions and accruals are accounted for in accordance to the company policies and process, supported by the necessary documentation

The Requirements:

• A recognized Diploma or equivalent qualification with At least 5 years relevant experience
• ERP knowledge and experiences required, SAP exposure is a must within 1-2 years
• Strong in Microsoft Office Application, particularly MS Excel

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Inputting details for Invoices, Packing List, Insurance, certificate of origin
• Preparing BL Draft & Switching and liaise with Shipping company
• Preparing certificate of Origin
• Handle other ad hoc duties when assigned

The Requirements:

• Min Diploma Holder with 2-3 years of Shipping experience
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Join Our Legal Team as an Admin Intern at SearchAsia Consulting

We are looking for a motivated and detail-oriented Admin Intern to join our legal team at SearchAsia Consulting.

As an intern, you will be involved in a variety of tasks that support the smooth running of our daily operations, providing essential administrative assistance to the team. Your role will include assisting with office administration tasks, such as scheduling, file organization, and data entry, while also helping to coordinate recruitment processes, arrange interviews, and manage candidate communications. Additionally, you will assist with maintaining our database and job listings, offering general administrative support as needed to ensure the team’s efficiency.

What We're Looking For:

• Proactive and organized individuals who thrive in a fast-paced environment
• Strong time-management skills and the ability to prioritize tasks
• Excellent communication skills, both written and verbal
• At least an ‘A’ Levels certificate or equivalent (no prior work experience required)

If you’re ready to develop your skills and contribute to the success of a leading recruitment firm, we’d love to hear from you! Apply today by sending your resume to [email protected] and take the next step in your professional journey.

Claire Lin @ Lin Xiuxin
EA Personnel Registration No: R1103711

Business Development Internship – Join Our Legal Team at SearchAsia Consulting

Are you eager to gain hands-on experience and grow your skills in a fast-paced environment? SearchAsia Consulting is excited to offer an internship opportunity for a Business Development Associate to join our legal team. In this role, you’ll play a key part in expanding our client network, attracting new business, and fostering lasting relationships.

You will be responsible for conducting market research to identify potential clients and new business opportunities. Additionally, you’ll help build and maintain strong relationships with both new and existing clients, ensuring their needs are met and connections are nurtured. As part of the team, you will also assist in drafting business plans, presentations, and other necessary documents to support business development initiatives.

We are looking for someone with at least an ‘A’ Level or equivalent qualification, who is passionate about networking and building relationships. You should possess strong organizational skills, be resourceful, and be able to work well within a team dynamic.

If you’re excited to contribute to a growing and dynamic team, we’d love to hear from you! Please send your resume (in Word format) to [email protected] and take the first step toward an exciting opportunity with us.

Ms Claire Lin Xiuxin
EA Personnel Registration No: R1103711

Office Hour Monday to Friday and Half-Day Saturdays

Mon to Fri: 08.30am – 05.30pm, Sat: 08.30am – 1230pm

Job Responsibilities:

• Manage reception area
• Attend to patients and perform front-desk duties such as patient registration, appointments, billing, etc
• Administrative duties such as insurance claims, Medisave, etc
• Assist Doctor during consultations if required
• Any other duties as required

Job Requirements

• Experience in healthcare setting would be an advantage
• Good interpersonal and communication skills
• Good customer-service mindset

Interested applicants please email a copy of your resume to [email protected]

Jolene Tan Wen Qi

Personnel EA License No.: R1104770

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Job:

• Provide administrative support for the unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met
• Ensure compliance

Requirements:

• Diploma/ Degree with 5 years’ relevant experience
• Strong communication, organisational and interpersonal skills
• Proficiency in MS Office applications
• Proficiency in virtual events software is preferred

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

JOB DESCRIPTION

• Assist in the review of research collaborative agreements, project agreements
• Assist in grant management and administration e.g. collation and tracking of grant submissions, budget planning and utilization tracking, claims submissions
• Coordinate and assist in submission of research proposals for ethics and research funding
• Prepare research reports
• Assist in supervising temporary research data collection and data entry/ transcription staff
• Assist in departmental budget planning and utilization tracking
• Assist in planning and development of clinical research programmes and events.
• Assist in the implementation of new research policies
• Provide secretariat support to the various Research Committees e.g. Centre Grant Steering Committee and other related committees and workgroups
• Assist in the planning and development of research spaces in clinics and office
• Oversee the maintenance of research drives for storage of research data

REQUIREMENT

• Degree in any science related field of study
• Able to commit to at least 6 months contract

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Location: Tuas

Shift Pattern: 2-2-3 (8am-8pm/8pm-8am)

Transport Pick Up: Jurong East, Boon Lay, CCK, Woodlands, Tampines, Sengkang, Bishan, Paya Lebar, Yishun

JOB SCOPE

• Be physically fit for manual work such as lifting, carrying, shifting, transferring of materials/chemicals.
• Perform production activities such as raw or intermediate material receiving, staging, material movement, dispensing, sampling, filter inspection, material charging, offloading, drum packing, milling operations, housekeeping as per SOP.
• Ensure proper communication and handling over of shift duties

Requirements

• Diploma/ Nitec in Chemical or related fields
• Team player and able to work indepedently
• Able to work immediately/ at short notice

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Contract Process Technician

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Urgent Hiring: Temporary Admin Assistant - HR Operations (Medical)
Location: Jurong East (Government Healthcare)
Contract Duration: 3-Month Temp Position (Possibility of Extension)
Working Hours: 5 Days a Week, 8:30 AM - 5:30 PM

Salary:

• Diploma (No experience): $2,350 per month
• Negotiable for candidates with relevant experience

Key Responsibilities:

• Onboarding Clinicians: Manage the collection of staff pass photos, name tags, and uniform orders.
• SMC Assessment: Monitor and manage SMC evaluations for clinicians.
• Posting Coordination: Coordinate postings for HOs/MOs/Residents, and facilitate e-Appraisals.
• Consultant Management: Administer the AP Direct system for consultants and locums.
• Billing Management: Oversee clinician billing and payments, including MSA, Visiting Consultant, and Locum services.
• MSA Updates: Track and update MSA requests and maintain relevant spreadsheets.
• Quarterly Billing: Handle billing for FTEs sold to other institutions.
• Specialist Privileging: Assist with the privileging process for specialists and SRPs.
• Ad-Hoc Projects: Perform other tasks as assigned by the department.

Requirements:

• Strong communication skills and a proactive attitude.
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) is an advantage.
• Previous HR or administrative experience is preferred, but not mandatory.
• Must be available for the duration of the contract (3 to 6 months).

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

· Manage the processing of graduate admission applications in a timely and efficient manner.

· Assist in screening applications by reviewing supporting documents for completeness.

· Maintain and update the admissions database with accurate applicant information.

· Draft and send communications to applicants regarding application status, deadlines, and required documentation.

· Respond to email inquiries related to admission processes, providing clear and accurate information to prospective students.

· Work closely with other departments to facilitate a smooth admissions process.

· Prepare, review, and verify offer and rejection letters to ensure consistency and accuracy in communications with applicants.

· Ensure all documentation related to admissions is properly filed and maintained for audit purposes.

· Prepare as well as conduct thorough accuracy checks on enrolment and intake statistics to ensure data integrity.

· Perform accuracy checks on admissions data migrated to the new System, ensuring that all information has been accurately transferred and is up-to-date.

· Validate matriculation records migrated to the System, confirming that all records are accurate and complete.

· Ensure the accuracy of student records migrated to the new System, identifying and resolving any discrepancies.

· Assist with any other duties as assigned by management to support the overall functioning of the Graduate Admissions team.

Requirements:

· At least a Bachelor’s Degree with Relevant experience in academic or education field is preferred but not required

· Meticulous, strong organizational, analytical, and problem-solving skills

· Ability to prioritize work, meet deadlines and produce quality results on time with attention to details

· Good written and oral communication skills

· Good interpersonal skills

· Ability to work independently and effectively in a team

· IT savvy and proficient in Microsoft Office applications especially Excel

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Tasks/Responsibilities:

• Support Commercial Team in day-to-day management and administration of the Commercial activities
• Manage all emails, and telephone queries and issues in a professional and timely manner
• Assist the Commercial Team in the preparation and coordination of sales proposals, agreements, invoices and the annual RFP coordination process
• Keep database of sales contacts, leads and records organized
• Assist the Commercial Team in the production of Commercial presentations, fact sheets, distribution of EDMs and sales promotions
• Assist with ad-hoc Commercial projects as directed by the Director of Sales and Marketing and Director of PR and Communication

Key Requirements

• Candidate must possess a Degree or Diploma in Business Administration or any equivalent professional qualification
• Proficient in Microsoft Office skills (PowerPoint, Excel and Words) and Hotel sales applications
• Excellent organizational and time-management skills
• Effective communication skills and detail-oriented

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Summary

Responsible for cleaning and servicing of all hotel areas and complete the day’s work assigned to high standards.

Tasks/Responsibilities:

• Collection of computer printouts of occupancy status, arrival departure details and guest requests from the Housekeeping Supervisor/Assistant Housekeeper at the beginning of the shift.
• Clean rooms to the stipulated standards – prioritise your work based daily room status (monitor rooms checking out and communicate to linen runner).
• Complete all daily work sheets accurately and in a timely manner.
• Ensure that Guest laundry/Dry cleaning is collected from rooms and communicated.
• Work performance is in accordance to Leading Quality Assurance and COMO requirements.
• Ensure that guest keys from Departure rooms are taken to reception or handed over to supervisor.
• Ensure that items left behind by guests from departure rooms are handed in to the housekeeping office without delay and properly recorded.
• Clean and restock section pantries before going off duty.
• Unserved rooms: Inform Housekeeper before going off duty (Do Not Disturb/Refused Service rooms etc.).
• Refill cleaning materials from the pantry and ensure that cleaning bucket is fully stocked before service.
• Check and report standard of linen to guest rooms and return any damaged linen to the linen room.
• Report maintenance faults in guest rooms and hallways and ensure they are attended to without delay. Report to Supervisor any defect not rectified well and on time.
• Ensure all guest rooms supply of soap, amenities and other materials are sufficient and per COMO requirements.

one north

up to 4k

• Act as the primary liaison between the Advancement Office and HQ Finance for all fundraising and donation matter, in particular managing the staff donation process.
• Develop and maintain a comprehensive view of staff donations across NHG Group through preparation and analysis of regular reports.
• Coordinate with key stakeholders such as HR, Payroll, Shared Services, Finance and Advancement Office to ensure seamless operations of the staff donation process.
• Address and resolve any issues or discrepancies related to staff donations through regular report monitoring and communication with relevant parties.
• Collaborate with team members and other key stakeholders in streamlining the donation process.
• Assist Finance and Advancement office in collating the information needed for reports such as annual reports, progress reports to donors, publication etc.
• Any other ad-hoc projects related to the Group charities, or administration of fundraising matters.

How to Apply: Send your resume to:

Responsibilities

• Responsible for day-to-day administration of the account and supporting the team
• Assist in organising, attending and sending contact reports for meetings
• Update global and regional trackers
• Work with both local and global clients/partners to ensure timely campaign delivery
• Work closely with internal stakeholders e.g. Moving Images, Print & Transcreation
• Collate any information needed for input to client reports and presentations
• Responsible for uploading reference materials to DAM
• Provide any additional administrative support to team as required

Requirements

• Knowledge from working in a TV, print, or digital production role
• Focus on continuous improvements, delivering excellent quality and high levels of customer service
• Agency experience managing international clients in multiple markets with multiple stakeholders
• Sound technical understanding of client requirements
• Basic commercial acumen
• Excellent negotiation and problem solving skills
• Good networking skills

Tzedek Law LLC is a boutique law firm specializing in the conveyancing legal industry. We pride ourselves on offering growth opportunities for all our employees while maintaining a cosy, family-oriented office environment.

Responsibilities:

• Assist lawyers and legal executives with real estate transactions
• Implementing and managing sales and marketing activities
• Conducting research on clients and market trends
• Handle calls, correspondence, and confidential documents
• Manage calendars and appointments for lawyers
• Perform data entry, filing, photocopying, and faxing
• Other ad hoc duties as assigned

Job Requirements:

• A meticulous and responsible team player with a strong sense of initiative and integrity
• Excellent communication and organizational skills
• Computer-savvy
• Strong command of English
• Ability to multi-task and manage time efficiently

Qualifications:

• ITE, 'A' Levels, Diploma, Bachelor's / Honours

Additional Information:

• Overtime is not required, and flexible working hours are available
• Legal knowledge and prior experience are not required—training will be provided

If you are looking for a supportive work environment with room for professional growth, we would love to hear from you!

Roles & Responsibilities

SENIOR/ STAFF NURSE

You will be responsible for delivering specialized direct and indirect nursing care, as well as patient education, through the management, coordination, and evaluation of care activities for patients undergoing endoscopy and radiology procedures. Your role includes in collaborating with other staff nurses and guide other junior team members to ensure optimal patient outcomes and experiences.

Job Description:

1. Conduct objective assessment, evaluation, and documentation of patients' conditions.
2. Perform complex or simple procedures, both non-invasive and invasive, within your scope of duties.
3. Assist radiographer in positioning patient for the scans and administering the IV contrast.
4. Ensure the safe transfer of patients pre-operatively from reception/recovery to the procedure room and vice versa.
5. Assist in cardiac monitoring services; ECG, Treadmill ECG, 24Hr Holter/BP Monitoring
6. Prepare and register patients for endoscopy procedures, including setting IV cannula, venipuncture and preparing IV medications and sedations when necessary.
7. Uphold and maintain sterility and aseptic techniques during procedures.
8. Chaperone our GP doctor during consultation when necessary.
9. Adaptable and flexible to do basic front-counter duties and adhoc tasks such as registering patients, vital signs taking and billing patient.

Job Requirements:

• Diploma/Degree in Nursing
• Registered Nurse with the Singapore Nursing Board
• Preferably 2 years of experience in an acute care hospital setting
• Able to communicate basic or fluent in mandarin
• Singaporean/PR
• Strong clinical skills and knowledge
• Good interpersonal and communication skills
• Effective team player

*Only shortlisted candidates will be notified.

Role and team:

The Internal Audit Manager will lead audit projects, assess risks, evaluate internal controls, and spearhead Internal Audit representation across the APAC region. The candidate is required to have proven audit expertise with strong SAAS/ Technology business acumen to drive improvements in operational efficiency, compliance, and governance.

This position will be reporting to Director of Internal Audit based in the US HQ in Santa Clara.

This is a project manager and currently does not have people supervisory responsibilities.

What you get to do in this role:

Assurance Engagements

• Strengthen the ServiceNow’s internal control environment through assessing and evaluating internal controls over sales and marketing business functions(direct sales, sales operations, channel sales, services, revenue, marketing, sales commissions, etc.), including operational, financial and ABAC and other compliance areas
• Performs an internal audit annual risk assessment with ServiceNow’s APAC management team input to determine internal audit scope / plan for the period
• Perform internal audits of regional APAC business activities based on the internal audit plan
•  Organize and execute end-to-end internal audit projects, conducting in-depth evaluations of the internal controls, documenting the results and producing audit reports
• Report to ARC Audit Team and regional APAC Leadership on internal audit results and findings

Governance and Advisory

• Assist and support regional stakeholders with internal control improvements in anticipation of external and internal audits
• Utilize data analysis to identify risks in business operations and audit response plans
• Monitor and follow up on audit findings, coordinating with departments to implement corrective actions on time, ensuring closed-loop internal control management
• Support internal control and compliance requirements during the expansion of new businesses or markets, ensuring operations adhere to industry regulations and local requirements
• Collaborate with regulatory bodies or external auditors, providing necessary support and documentation as needed
   

Your Career

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Senior Manager - Global Customer Services Operations, JAPAC at Palo Alto Networks, you will play a crucial role in designing and implementing new processes to support the growing and transforming organisation; and enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Technical Services, Account Health management and Support teams. This leader will perform data analysis and provide relevant, proactive insights to aid the Vice President of Global Customer Services (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be accountable for establishing robust operating rigor and driving initiatives to maintain high standards across the region and the global GCS team, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, this leader will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the theater operating cadence with GCS’ overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, alignment to global programs, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities and alignment to global policy, process, systems and tools. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Be the connective tissue for JAPAC into the other GCS theatres and Global Technical Services Operations teams.  Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadership for desktop support operations. The Team Lead is responsible for ensuring prompt, efficient assistance to customers across a variety of IT topics and issues, while also maintaining high standards of service delivery. Key responsibilities include managing team performance, enhancing operational processes, and ensuring that service desk operations adhere to established standards and best practices

What will you do? 

• Leadership and Team Management: Direct and oversee the Service Desk team, ensuring high levels of technical support and customer service. Lead by example to motivate team members towards achieving individual and team objectives.
• Strategic Oversight: Develop and implement strategies to enhance the efficiency and effectiveness of first call resolution (FCR), including optimizing call and email response times. Evaluate team performance metrics and conduct regular review sessions to identify areas for improvement.
• Incident Management and Escalation: Oversee the process of incident classification, prioritization, and escalation to 2nd level resolver groups. Ensure a streamlined workflow and maintain clear communication channels between all involved parties.
• Quality Assurance and Training: Monitor and evaluate the quality of support provided by the team. Identify training needs and organise sessions to address skill gaps, ensuring the team remains proficient in the latest technologies and service management processes.
• Customer Relationship Management: Maintain a proactive relationship with customers, providing them with regular updates on incident resolutions and gathering feedback to drive continuous improvement.
• Reporting and Documentation: Generate comprehensive reports on team performance, incident trends, and resolution statistics. Ensure all incident documentation is accurate, complete, and adheres to service level agreements (SLAs).
• Crisis Management: Lead the response to critical incidents, ensuring swift action and communication. Coordinate with internal teams and stakeholders to minimize impact and conduct post-incident reviews to prevent future occurrences.