Job Description:

• Responsible for achieving the stipulated sales target set by company.
• Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.
• Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.
• Stay informed about software industry trends, competitive services, and market conditions.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Position: Clinic Assistant
Contract Type: 3 - 6 Months Contract

Job Responsibilities:

• Provide receptionist duties at the front counter.
• Ensure accuracy in clinical data entry into the computer system.
• Apply basic patient care.
• Maintain filing systems and coordinate appointments.
• Liaise with insurance companies and handle payment arrangements.
• Perform any other tasks as directed by the Clinic Manager or Doctor.

Requirement:

• Min A Level / Diploma
• Able to commit at least 3 months

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Kent Ridge

Working Hours: Mon-Fri, Office Hours

Job Description:

• Co-operate with doctors and other health-care providers in smooth delivery of services to patients.

• Demonstrate basic skills and knowledge in the delivery of services to patients.

• Perform Phototherapy procedure.

• Ensure patient’s assessment and treatment outcomes are documented in Epic.

• Demonstrate proper and economical usage of consumables and supplies.

• Ensure that stock level on supplies and consumables are adequately maintained and replenished.

• Maintain and demonstrate proper use and care of equipment.

• Check and calibrate phototherapy machine/equipment to ensure that they are in good working order.

• Track and maintain service maintenance records of equipment.

• Maintaining a clean and safe work environment.

• Attend to patients’ feedback and enquiry, perform service recovery and provide information when appropriate.

• Attend to telephone enquires / feedback and trace results.

• Assist in patients’ appointment making.

• Participate in quality improvement projects.

• Cross-functional role covering within the clinic, perform skin scrape and processing, assist surgery, allergy patch and prick testing

• Any other duties assigned by Reporting Officer. Cross coverage within Dermatology Clinic’s Medical technologists

Job Requirements

• Min Diploma in Life Science / Bio -Technology

· No experience required as training will be provided

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Schedule: Flexible

Location: West

You will be responsible for :

• Providing safe, efficient and timely distribution (dispensing) of drugs, review and deliver drug therapy to achieve optimal pharmacotherapy outcome for the patient
• Providing pharmacy and clinical services to ensure medication use process is optimized for positive outcomes
• Assisting in the operations of a pharmacy section to meet standards and targets set by department

Requirements

• Full registration with Singapore Pharmacy Council
• Bachelor Degree / Masters in Pharmacy
• Minimum 1 year of experience
• Able to work in a fast-paced environment
• Flexible hours can be considered to fit your schedule (Office hours OR Evening Hours from 6.30pm-7pm onwards)

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

42 hours work week, any day Monday to Sunday, include PH

Shift 1: 7am-4.30pm

Shift 2: 8:30am - 6pm

Shift 3: 11am-8.30pm

$12 an hour

Perform admission of patients, handles customer queries, perform Cashiering and perform Billing

1. Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.

2. Handles customer queries pertaining to admission process.

3. Perform Cashiering.

4. Perform Billing.

5. Perform any other tasks as assigned.

6. Timely escalation of cases to supervisor as necessary.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Perform refractions and operate ophthalmic diagnostic equipment (training provided).
• Prescribe glasses and contact lenses.
• Conduct clinical evaluations and assist doctors during consultations.
• Manage administrative tasks, including pre/post-op and financial counseling.
• Handle front counter duties: patient registration, dispensing medicine, payments, and appointments.
• Educate patients on eye care and optical aids.
• Maintain equipment and patient records.

Job requirements:

• Fully Registered (Full-Reg) with the Singapore Optometrists and Opticians Board (OOB) preferred
• High level of integrity and professionalism
• Diploma/ Degree in Optometry
• Proficiency in multiple languages will be advantage
• Minimum 3 years relevant experience

Enoch Cheong

Consultant |R21100787|

CREW by HRnet

HRNET VENTURES PTE. LTD. (24C2435)

About the Role:

• Interpret imaging results to diagnose illnesses and injuries.
• Assess patient needs to select suitable radiographic techniques.
• Perform a range of radiographic exams, producing high-quality images.
• Support complex radiological exams with radiologists and senior staff.

What You’ll Bring:

• Qualifications: Diploma/Degree in Radiography/Sonography.
• Registration: Registered with the Allied Health Professions Council (AHPC), Singapore.
• Experience: Previous experience in radiography and/or sonography.
• Patient Care: Compassionate approach, focused on providing comfort and clarity to patients.

What’s in It for You?

• Work-Life Balance: 5-day work week with office hours.
• Central Location: Conveniently located for easy commute.
• Comprehensive Benefits: Competitive salary, performance bonuses, healthcare benefits, and staff privileges.

Join us to make an impact with your skills in a fulfilling, patient-focused role. Apply today!

We regret to inform only shortlisted candidates will be notified.

Enoch Cheong

Consultant |R21100787|

CREW by HRnet
HRnet Ventures Pte Ltd (E.A. 24C2435)

Job Responsibilities :

• Assessment: Evaluate clients' abilities and limitations across physical, cognitive, and environmental factors.
• Treatment Planning: Develop personalized plans to improve clients' daily functioning through activities, exercises, and adaptive techniques.
• Interventions: Implement therapies like motor skills training, cognitive retraining, and adaptive equipment use.
• Education: Teach clients and families strategies for independent living and wellness management.
• Collaboration: Work with healthcare teams to ensure comprehensive care and treatment coordination.
• Documentation: Maintain detailed records of progress and treatment plans.
• Advocacy: Advocate for clients' rights and access to services, and participate in community outreach.
• Research: Stay updated on latest practices and contribute to evidence-based research in the field.

Requirement :

• Obtain a recognized degree in Occupational Therapy from an accredited university or institution.
• Be registered with the Allied Health Professions Council (AHPC) of Singapore.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• Min O Level / Higher Nitec
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Act as a Retail Ambassador to enhance customer experience.
• Promote products and services directly to customers in-store.
• Assist customers with inquiries and provide personalized recommendations.
• Ensure store displays are attractive and products are well-stocked.
• Collaborate with colleagues to maintain a positive shopping environment.

Requirements:

• Min Nitec / Diploma / A Level
• No Need Experience , On Job Training Provided
• Able to working North East ( Serangoon , Hougang )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB SUMMARY

Responsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Concierge is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. The Concierge should also be fully aware of and acts in accordance to the Hotel’s standards and the Brand Standards.

JOB DUTIES AND RESPONSIBILITIES

1. Supervise and control the activities of the Bellman and Doorman.

2. Maintain the cleanliness and the condition of the Marriott and Singapore’s flag and report abnormalities to GEM / FOM / AFOM / DM.

3. Perform daily Concierge and Bell Service duties which includes, but not limited to:

· Welcoming and greeting guests with a smile and positive attitude,

· Providing hotel guests with information about local attractions,

· Providing hotel guests with reservations-making at restaurants and attractions,

· Providing hotel guests with information about services and facilities of hotel,

· Assisting hotel guests with ground transportation arrangements,

· Liaising with transport vendor in case of discrepancies,

· Escort arriving and departing guests in a pleasant and respectful manner,

· Delivery of packages and luggage for internal and external guests,

· Maintains short-term and long-term luggage storage,

· Reviewing daily movement logs for abnormalities,

· Responding to internal and external e-mails and tele- enquiries using appropriate etiquette and professionalism,

· Reviewing the local events and happenings in the city and sharing internally and with guests.

4. Ensure all storage items are recorded, and tags are issued accordingly.

5. Attend daily briefing and training.

6. Maintain good and consistent co-ordination with Front Desk and At-Your-Service teams to facilitate the delivery of the guest luggage, room changes, and all ad-hoc duties.

7. Maintain cleanliness and order at the Concierge Counter, Bell Stand, and hotel lobby.

8. Ensure equipment used for daily operation are handled with care and all trolleys are polished nightly.

9. Understand the hotel’s safety features and procedures.

10. Ensure all bell service associates to provide service with a smile and to speak to the guests in a warm and friendly manner.

11. Maintain effective service in line with the Hotel’s Corporate Image

a) Company’s Grooming Standard

b) Standard Operation Procedures

c) Departmental Policies

d) Corporate Policies

12. Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

13. To ensure and follow established procedures and compliance as per LSOP guidelines.

14. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position such as handling Concierge, Bell Captain & Bellman experience.
• Great communication & presentation skills.
• Customer-oriented, well organized & outgoing personality.
• Rotating shift work basis.
• Able to start work immediately or within short notice period.

Job Title: Accounts Executive

Key Responsibilities:

Financial Transactions:

• Process and record daily financial transactions, including sales, purchases, receipts, and payments.
• Manage accounts payable and accounts receivable.
• Ensure proper documentation and filing of financial transactions.

Reconciliation:

• Reconcile bank statements with company accounts to ensure accuracy.
• Reconcile customer and supplier accounts periodically.

General Ledger Management:

• Maintain and update the general ledger for accurate record-keeping.
• Able to independently handle month-end and year-end closing activities.

Financial Reporting:

• Preparation of financial reports, including profit and loss statements, balance sheets, and cash flow statements.
• Provide detailed financial data to assist management in decision-making.

Tax and Compliance:

• Assist in the preparation and filing of tax returns, GST, and other regulatory filings.
• Ensure compliance with accounting standards and legal regulations.

Budgeting and Forecasting:

• Assist in preparing budgets and financial forecasts.
• Monitor budget variances and report discrepancies.

Skills & Qualifications:

• Educational Requirements: Diploma or relevant certifications in Accounting, Finance, or a related field.
• Experience: 1-3 years of experience in accounting or a related field.
• Key Competencies:
  • Able to handle full set of accounts.
  • Excellent attention to detail and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Good communication skills to interact with internal and external stakeholders.
  • Familiarity with local tax laws and financial regulations.

Additional Attributes:

• Ability to meet deadlines in a fast-paced environment.
• Integrity and transparency in handling financial matters.

As a Department Manager at Dior, you will lead a team to drive sales, deliver exceptional customer service, and maintain high brand standards. Strong leadership and luxury retail experience are essential.

Management

• Be a leader and keep your department motivated in order to achieve exceptional results.
• Develop talents from your team by improving their skills.
• Manage the day-to-day operations of your department.
• Responsible for the quality of the team (uniform, grooming, service)
• Support given for recruiting team and manage the integration of new joiners.
• Transmit product and sales training to sales staff and optimize mystery shopping results. Share ideas regularly and give regular feed backs to the Boutique Manager.

Store Performance

• Set objectives with all the team members in the Department and improve their understanding of the business through individual evaluations done regularly on monthly basis.
• Understand the sales targets and KPI in order to push the sales team and motivate them: Morning meetings and daily feedbacks.
• To conduct spot coaching on staff whenever necessary.
• Set targets per product category and take the corrective measures when required.
• Improve the cross sells of your department and the synergies through a positive communication within the Boutique.
• Optimize sell-through by communicating with Boutique Manager and Merchandiser when appropriate.
• Upkeep the products you are in charge into the store by being following visual merchandising recommendations.
• Ensure the upkeep of the selling space and the image of the boutique.
• Represent the brand image within the department.
• Work together with other departments in order to improve global turnover

Leadership

• Contribute to the global team performance by being a Role model.
• Dedicate a large part of time to the shop floor and achieve personal sales.
• Welcome clients like a host, identifying their expectations, encourage them to visit the entire Boutique and invite them to discover the Dior universe.
• Lead in creating the best customer experience through a multisensory selling style.

Customer Relations

• Work on the transmission of passion for the Brand within the department.
• Ensure that client details are retrieved and updated. Make use of the customer database for effective clienteling purposes.
• Participate actively to events in the boutique.
• Be a role model when inviting customers to discover the boutique.
• Manage customer service (ASS, complains, packaging…) in your department.
• Develop a strong clientele base with high potentials

• Overall IT experience 5-7 years with Tagetik application experience of minimum 3 years.
• Hands on experience in Analytical Information Hub (AIH).
• Expertise in ETL and DTP's.
• Must have experience in the development of Forms and Reports
• Must have hands on in the Tagetik Workflow, Data Processing and Process cockpit.
• Hand on experience on JBOSS, Control-M is an added advantage.
• Root cause investigation and resolution for complex problems.
• Documentation experience - Technical design, Unit test scripts, Code migration document.
• Work closely with functional heads, stakeholders to understand the requirements and deliver solutions.
• Minimum 2 implementation experience.
• Support client needs by delivering Functional and Technical Tagetik Consolidation.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media & Content Specialist

As the Social Media & Content Specialist, you'll be working with one of our clients - one of the largest technology companies in the world and helping them with growing their social media credentials across different platforms and target audiences.

You will help build and manage the social media strategies, campaigns and content marketing on an ongoing basis. You will work closely with the APAC Marketing teams when designing and delivering effective  social media marketing campaigns and evergreen rollouts - from strategy, ideation, assets creation and development, execution, day-to-day operations, community management to overall project management. You will work closely with cross functional teams and manage relationships with internal and external partners to move projects towards a common business and marketing goal. You will also ensure relevant content analysis is done to reach goals effectively, helping to influence future decisions. 

As a social media and content specialist, you will wear many hats - a marketer, a project manager and a community manager - thus, the ability to pivot quickly and effectively is critical to this role. We’re looking for someone who is passionate about technology, understands what is trending currently, well-versed in social media management and has strong content and copywriting skills. 

Role:

• Build and manage the content strategy roadmap, operations, optimisation and growth of the brand’s social campaigns and evergreen content across APAC 
• Track and analyse performance to craft actionable insights and provide strategic business recommendations 
• Keep up to date with content-related digital and social best practices, and industry trends to identify opportunities for engagement 
• Build and drive new content ideas to meet social media targets and objectives, with effective presentation of ideas to internal stakeholders across countries and levels 
• Manage agency partners to develop content assets, communicate strategic priorities, and oversee community management

You:

• Degree in Business, Communications, Marketing preferred, or equivalent industry experience, ideally in the technology, creative marketing or social media agencies
• 5+ years of experience in Social Media Strategy and Marketing.
• A passion for the technology, video sharing ecosystem, digital culture and current online social trends
• A strategic and creative thinker who is able to navigate around an always-on social landscape and roll with the changes in a dynamic environment
• Experience in effectively communicating and influencing business stakeholders across countries in APAC 
• Proven track record of developing sound digital strategies and running innovative campaigns that meet target goals
• Excellent analytical skills to measure success and inform future content and digital initiatives, experience with social media analytics platforms (eg. Sprinklr) preferred 
• Ability to prioritise between short-term demands and long-term needs
• Solid project management experience and commitment to quality and attention to detail 
• Experience working with creative agencies and internal teams to drive media execution
• Passionate about working as part of a larger team to deliver on a common goal
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Founded in 2006, Sun Venture is a long-term investor with a methodical and disciplined investment approach. At Sun Venture, we invest globally and across different asset classes such as public equities, fixed income, private markets funds, real estate, private equity and alternatives.

www.sunventure.com

As an integral member of the Real Estate department, the Senior/Associate will play a critical role in supporting both the investment and asset management teams.

Investment:

• Sourcing and underwriting of real estate opportunities
• Execution of real estate investment transactions, including acquisitions, divestments, and post-transaction management work
• Strategic planning processes, including research into new asset classes or geographies
• Portfolio management and reporting

Asset Management:

• Active management of portfolio assets including strategy implementation and ensuring that operational needs are met
• Monitoring and analysis of asset trading performance and financials to support strategy and decision-making
• Market research, performance benchmarking and management reporting

• Degree in Real Estate, Business, Finance or equivalent. Master's degree in these fields and/or CFA will be an added advantage.
• Minimum 4-5 years of experience underwriting and executing commercial real estate investment deals.
• Experience in hotel investment and/or commercial asset management will be an added advantage.
• Experience in the UK and/or Singapore markets and value-add deals will be an added advantage.
• Strong financial modelling, research and analytical skills.
• Good presentation skills and ability to communicate complex issues in clear and succinct way.
• Strong project management skills with ability to manage tight timelines.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance. We are innovative, focused and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.

Employment Type

This is a 1-year fixed-term contract with the possibility of transitioning to a permanent position, contingent on business needs and individual performance.

Responsibilities

·       Responsible for Accounts Payable activities in Singapore and Japan.

·       Processing of vendor invoices in high volume.

·       Processing of payment run for all modes of payments.

·       Performing bank clearing, vendor reconciliations, etc

·       Preparation of year-end audit schedules & timely submission of all statutory obligations such as audited accounts & filing of various returns.

·       Liaising with auditors and responding to any queries.

·       Review, validate & process refunds/reimbursements.

·      Fresh graduates are welcome to apply

·       Diploma in accounting and any professional finance/accounting qualification

·       Handles tasks independently and within a tight deadline.

·       Can-do attitude, driven and passionate about work

·       Strong verbal and written communication skills

·       A keen eye for detail and desire to probe further into data

We are hiring for the Head, MD Office position based in Singapore. This role will be reporting directly to the Managing Director. You will also work closely with the MD and other senior leaders to identify and execute high-priority initiatives that support the company's strategic goals.

Responsibilities:

• Performance management
  • Drive business performance management of the MD Office scope, including goal alignment process, evaluating performance, and driving interventions
  • Act as a "bridge" between local leadership and regional stakeholders to: 
    • Discuss country performance
    • Align support from functions, and 
    • Align and drive strategic priorities
  • Work with cross-functional teams (Commercial, Sales, Operations, Marketing, etc.) in Singapore on high-impact projects
  • Prepare reports, presentations, and other materials to support the MD in decision-making and communication with internal and external stakeholders
  • Collaborate with the MD on various cross-functional initiatives, encompassing OKR evaluations, preparation and review of Investment Proposals, active engagement in WBRs, analysis of insights derived from discussions, and involvement in other associated projects
• Thought-Partnering
  • Support Country Directors in designing solutions to complex business problems
  • Conduct research and analysis on key issues and provide recommendations to the MD and relevant local directors
  • Collaborate with the MD to identify key priorities, align them with department heads/directors, and offer support through analysis and project management as required
  • Take ownership of competitor-related information gathered from customers, riders, and vendors. Work closely with other department heads/directors, including but not limited to those in pricing, deals/discounts, and overall experience, to stay informed about any relevant movements in the market
• Special Projects
  • Drive special initiatives that have top-line / bottom-line impact across Singapore
  • Manage and oversee strategic C-level projects from ideation to execution
  • Build project plans with end-to-end ownership, from planning through delivery, as required

This is a 1 year direct contract role which require the shortlisted candidate to be based onsite on client office.

• Ensure timely, accurate client management accounts reporting and analysis.
• Audit liaison with auditors on client related audit queries
• Preparation, review and submission of GST & GST Remission claims,
• Prepare and review unaudited financial statements.
• Prepare cashflow forecast, liquidity report and payments for clients bank accounts.
• Coordinate with banks, auditors and clients.
• Prepare and review accounting related entries, bank reconciliations, and month-end schedules.
• Improve internal controls, processes and procedures.
• Experience with the use of Business Central is a plus
• Handle additional ad-hoc operational duties as needed.

• Ensure timely, accurate client management accounts reporting and analysis.
• Audit liaison with auditors on client related audit queries
• Preparation, review and submission of GST & GST Remission claims,
• Prepare and review unaudited financial statements.
• Prepare cashflow forecast, liquidity report and payments for clients bank accounts.
• Coordinate with banks, auditors and clients.
• Prepare and review accounting related entries, bank reconciliations, and month-end schedules.
• Improve internal controls, processes and procedures.
• Experience with the use of Business Central is a plus
• Handle additional ad-hoc operational duties as needed.

About the job

Reporting to the Replenishment team Goods Flow Team Manager, the Process Leader will coordinate and optimise operations to ensure all products are replenished in the store. This will result in agreed product availability for IKEA customers and the correct quality of the goods flow process in the store at the lowest possible cost.

Your assignment

• Implement agreed logistics actions stated by the store business plan into the goods flow process, track and monitor the assigned KPIs.
• Lead the team in replenishment operations through planning and directing.
• Influence positively the quality of products, merchandising and customer shopping experience in the floor.
• Create optimal product availability by coordinating with Sales department and taking care of the sales space management process
• Ensure efficient daily replenishment operations accordingly to the Global Service Protocol and secure that the work of good flow team complies with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and environment.
• Coordinates daily stock counting to ensure optimal inventory accuracy
• Support replenishment team co-workers’ competence development by sharing own knowledge of effective and efficient goods flow processes.

Job Description:

• To assist the Housekeeping Manager in maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff
• To work closely with other departments of the hotel, and attend regular meetings on a periodical basis in the absence of the Housekeeping Manager and Assistant Housekeeper
• Assist in evaluating and motivating Housekeeping staff.
• To perform other secondary appropriate duties as assigned by the Housekeeping Manager or Assistant Housekeeper.
• To organize new staff with uniform fitting and replacements as required.
• Assist in control of guestrooms & public areas supplies. Respecting PAR levels and order on time. 
• To familiarize with all security & emergency procedures.
• To be committed to working with staff, clients, suppliers, and the community in conserving natural resources and preserving the quality of the environment in which we operate
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

Summary of Responsibilities:

ACCOUNT PAYABLE DUTIES

• Ensure all invoices are checked for accuracy and properly approved by various personnel. When making payment, ensure that all documents are properly perforated.
• Accurately coding of the GL accounts.
• File statements and invoices alphabetically and reconcile accounts as soon as statements arrive.

REVENUE AUDIT - ROOMS, FOOD AND BEVERAGE DUTIES

• Balancing Rooms, Spa, Banquet, Food & Beverage daily sales summary submitted by the Operation team.
• Ensure all the credit cards, cash, direct billing, city ledger, gift card, room charges are balanced according to the Cashier Summary for all revenue centers.
• Auditing of Banquet Event Order for completeness and accuracy of Banquet revenue posting.
• Prepare daily Staff & Promotions summary.

Main Complexity / Critical Issues in the Job

• Assisting colleagues in area which require assistance whenever help is needed
• Covering duties when colleagues are on leave 
• Performing duties of other colleagues whenever assistance is needed
• Handling quries from other departments or other general quries

Requirements:

• At least GCE “O” Level 
• Clerical experience/Accounting Knowlegdge
• Proficient in English
• Any relevant certificates 
• Microsoft Office Knowledge
• Good attitude, alert and able to make good and quick decisions
• Good communication skills
• Able to pay attention to details and perform assignments accurately 

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met