About the Role:

This position will see you working within the Singapore Exchange Operations team and deal with all Exchange related tasks from monitoring LMAX markets to onboarding and supporting Exchange members and clients.

Main Duties & Responsibilities:

·         Dealing with Exchange Members, Liquidity Providers, Prime Brokers, Central Counterparties, post-trade vendors and market data vendors to ensure the smooth daily operation of the Exchange

·         Exchange members include global top tier banks, HFTs, hedge-funds and institutional clients

·         Responsible for end-to-end technical onboarding of new and existing Exchange members and clients.

·         Provide Operational and Technical support to Exchange members, third parties and clients involving FIX & API integration, network, account and trade flow setups

·         Monitor Member Credit Limits and liaise with Banks and Prime Brokers for credit limit administration

·         Maintain and monitor the markets and the operation of the exchange

·         Investigate and resolve pricing and trade queries/breaks, and perform trade reconciliations throughout the day

·         Manage, prioritise and escalate defects raised by members/third parties with the development team to meet member needs, while managing member expectations and deadlines

·         Monitor corporate actions and currency holidays

·         Shift work to cover and overlap London and New York time zones, including weekend on-call shifts

·         Build relationships with Exchange Members’ technical support and onboarding teams

·         Liaising closely with various internal teams including Sales, IT/Development, Compliance, and Finance

About the Role

Broker Operations Analyst will provide client and operational support across all client groups whilst working collaboratively with the business. The role is very varied and exploits different skillsets, including front and back office responsibilities.

Main Duties & Responsibilities:

• Being the first point of contact for LMAX Global clients and acting as an ambassador for the company servicing clients across different trading platforms.

• Carrying out administrative back-office tasks that are in line with client account management and support

• Perform the role of a trader, processing client trades over the telephone

• Assist clients with an understanding of their trade executions with an in-depth analysis

• Client account management – includes opening an account, documents chase up, following up on clients’ payment and trading activities

• Carry out basic Payments tasks

• Understanding of CFD dividends & FX Swaps to assist clients with their queries

• Support the Sales team where necessary

• Work to weekly, monthly and quarterly objectives and targets

• Championing swift and effective service that increases opportunities and revenue

• Work closely with internal departments

• Follow internal policies and adhere to regulatory requirements

Essential Skills / Experience:

·         Business Fluency in written and verbal English & Mandarin

·         Effective relationship builder and influencer

·         Pragmatic and flexible with ability to handle ambiguity and remain focused

·         Confident and proactive in communicating with people at all levels and a good team player

·         Performance driven and results orientated with a strong bias for action and outcome. Strong problem solver

·         Can handle large workloads and remain calm and productive in stressful situations

·         Reliable and willing to work antisocial hours in order to meet client requirements, solve their problems and thus encourage future business

·         Proficiency in MS Office applications

·         Previous client facing experience

Desirable Skills / Experience:

·         Additional languages advantageous.

·         Understanding of FX & CFDs.

·         Experience in and knowledge of the financial sector.

·         Experience using MT4 or MT5 trading software.

OVERVIEW:

Sportradar are looking to bring in a seasoned leader with proven experience in building, developing, and scaling high performance sales teams in APAC, ideally within the sports betting and/or iGaming industry. As a region primed for huge growth, there is a particular focus on bringing sales leadership and excellence to the team. The successful candidate will report to the Senior Vice President, Head of Global Account Management based in London and work closely with the Executive Vice President, APAC on realising the company’s commercial strategy.

THE CHALLENGE:

• Formulate and communicate ambitious sales plans for the region and lead your sales team through clarity of direction, focused actions, and team effort.

• Be at the forefront of all revenue generation activities and work with the team to deliver exceptional account management and servicing.

• Identify the appropriate client segmentation so your team is spending their time on servicing our biggest clients and growing high-value accounts.

• Create a performance-driven culture by setting the right metrics that align with the company’s growth targets and business objectives.

• Work with the team to cultivate a consistent pipeline of new leads and prospects to develop, and stay on top of the numbers to ensure that corrective actions are put in place to change course when things are not working.

• Take responsibility for accurate forecasting and provide senior management with regular high-level sales updates for business planning and financial reporting.

• Collaborate and work closely with different departments within the organisation, including Marketing, Product, Content and Finance.

• Continuously develop the team’s knowledge of our products and services, and stay abreast of the latest market and industry developments, especially changes to licensing and regulations.

YOUR PROFILE:

• You have a proven track record of managing and developing a sales team in Asia within the sports betting and/or iGaming industry.

• A role model, showcasing both excellence and accountability; this starts with taking ultimate responsibility of your team’s performance and actions.

• You are revenue-driven but recognise that the client’s needs come first, and will work with internal stakeholders to ensure that client satisfaction is a top priority.

• You are always thinking ahead, anticipating risks and finding opportunities in crises. You thrive on ambiguity and are not afraid to challenge the status quo with novel ideas to complex problems.

• You show a genuine interest in coaching and developing every member of your team, and proactively help them eliminate roadblocks and guide them in achieving their targets.

• You will develop deep relationships with key clients in the region, becoming a trusted advisor whilst helping shape our product roadmap by sharing market insights and client feedback with management.

• You are an excellent, influential communicator, able to adapt your communication style to different audiences and persuade others with convincing arguments and facts.

OUR OFFER:

• Highly competitive compensation package, including equity and target-based bonuses.

• The opportunity to drive our regional sales strategy to meet the company’s aggressive growth objectives.

• Be one of the leaders in our mission to deliver an unrivalled betting and media solution encompassing platform, trading, odds and data.

• Flexible working environment, with plenty of opportunities to travel.

We are looking for an individual who has a good experience in administration and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. This is a temporary role for 4 months.

What you’ll be doing

• After first correspondence have been sent out to the Registered Office customers, call them to get their response to change their address to our new office address.
• Assist to prepare resolutions to email to clients to sign after getting their reply on the change of address.
• Email resolutions to clients.
• Follow up on the signed resolutions.
• Follow up with the customers who have not responded above.
• Assist in packing the Corporate Secretarial files for moving.
• Any other matters assigned.

Innovation matters. With best-in-class research and predictive analytical tools, NIQ BASES, the worldwide leader in analyzing and consulting on new products, remains at the core of our client's new product ideas, product messaging that inspires action, fresh packaging designs, and optimal product launch strategies. At NIQ, you will work with industry-leading marketers and see your work come to life. Have you ever wanted to modernize the brand and bottle design for an iconic beer company? How about discovering the next big energy drink? At NIQ, you can. Be curious. Be collaborative. Be forward-thinking. Join the Innovation team and work with our clients as a consultant, a problem solver, and the voice of NIQ BASES to our clients.

Learn more about BASES at: https://nielseniq.com/global/en/landing-page/bases-innovation-renovation-and-brand-success/

Responsibilities

Work with a team of analysts to ensure prompt delivery of service to responsible clients to achieve the set financial objectives and other operational performance indicators.

• Assist the senior member in identifying a new business opportunity in the industry
• Constructs and implements the analytical plan
• Consult with clients regarding research designs and general study concerns
• Supervises direct reports by answering questions, providing constructive and consistent feedback, and conducting performance appraisals promptly
• Develop study design, and questionnaires, and discuss analytical plans with the modeling team
• Run market simulations, analyze study data, and provide report conclusions and recommendations, with minimal supervision
• Prepares and presents study results to clients
• Prepares client proposals and study designs and estimates costs of projects, with supervision
• Monitors changes in job costs and communicates cost changes to client, as needed

Client servicing

• Undertake sales activities in conjunction with the commercial team in terms of preparation and delivery of proposals and credentials
• Work with the Customer Success team on analysis to drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
• Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
• Identify and recommend enhanced and new services that answer clients' business needs
• Build and maintain ongoing relationships with the identified key persons within the client organization

A little bit about you

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next.

You will play a vital role in our finance team by contributing to various financial processes and gaining valuable experience in a dynamic work environment.

Expectations of a Finance Intern

• Assist with monthly, quarterly, annual financial close and related management reports with high accuracy and timely completion
• Supports in monthly reporting, forecasting, and budgeting cycles, including analysing variances
• Contribute to internal reporting requirements using various metrics and data sources
• Supports in any other ad-hoc tasks or related Finance projects e.g., involve in system migration exercises, reconciliation of jobs or balance sheet items, etc. 
• Preferably proficient in excel and accounting knowledge

Currently, we are looking for bright and dedicated interns who are looking to experience and learn about the wonderful world of advertising. In this role, you will discover and participate in the math and magic that goes into some of the best ads in the region.

Expectations of a Creative Art Intern

• Work with project team to further understand the creative brief, target audience, key customer insights and experiences to ensure delivery of relevant and consistent interactive creative solutions
• Explore and develop a good understanding of the client’s business, product or brand in order to deliver creative solutions and experiences which are relevant to the client’s business / brand as a whole
• Present innovative interactive creative ideas and concepts; provide stimulus to help client visualize the creative idea
• Work effectively with technical teams during post production; keep account team and project management aware of progress
• Work closely and collaboratively with the account team and project management teams to ensure a strong and effective team effort on all projects

Skills & Experience

• Candidates who are pursuing a Diploma/Degree in Art or Design or similar field of study
• Basic understanding of web development and design life cycle
• Familiar with the latest design software products - Photoshop, Illustrator, Indesign
• Able to produce ideas that are capable of delivery and implementation in multiple channels
• Can manage multiple clients and tasks concurrently in a deadline-driven environment
• Looking for candidates who can commit to a full-time internship

Daily responsibilities:

1. Providing day to day support to the oil, products, carbon, power and LNG  trading desks (in particular, the LNG desk), including drafting, reviewing and negotiating, spot and term sale and purchase contracts, tenders and storage agreements, and dealing with “live” issues relating to potential and actual non-performance, force majeure events, and quantity and quality issues;
2. Providing day to day support in relation to shipping matters;
3. Working with and managing external counsel in connection with contentious and non-contentious matters; and
4. Working closely with the Credit team in connection with payment and security matters, counterparty default, credit and cargo insurance, and the Compliance team including in connection with the drafting and negotiation of sanctions and anti-corruption provisions, and regulatory matters.