Summary

Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in the absence of the Duty Manager, attend to guest feedbacks and attempt to perform first person recovery steps.

Job Responsibilities

• Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge
• Assist guests with check-in and check-out, and other cashiering duties
• Register guests and assigns rooms according to their reservation confirmation
• Work towards maximising room revenue by upselling higher room categories to guests whenever possible
• Maintain the privacy of all guests by ensuring their details are kept strictly confidential
• Understand all room types and work with Housekeeping to manage room status effectively
• Adhere to proper credit matters and cash handling policies and procedures
• Understand the usage of internal communication logs to communicate effectively with other colleagues
• Handle guest feedback and attempt to perform first person recovery steps
• Monitor front office emails and respond to them effectively
• Provide guidance and on job training for Guest Services Officer
• Ensure and check that all daily front desk tasks are completed
• Ensure that all guest arrival and departure procedures are in accordance to SOP and recommend improvements accordingly
• Assist to perform Executive Lounge and Concierge duties whenever required
• Provide warm welcome and fond farewell in accordance to hotel standards and SOPs
• Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions
• Be familiar with hotel products and services and recommend to guests accordingly
• Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
• Maintain complete knowledge of all hotel products and services
• Maintain the cleanliness and neatness of the Front Office areas
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel
• Attend all briefings, meetings and trainings as assigned by management
• Perform other reasonable duties as assigned by the management

This is a Senior Account Manager role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. Responsible for a portfolio of regional clients in Cybersource, potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes and contract negotiation. Key objectives are client retention, revenue growth and improving NPS. 

We are looking for a highly motivated individual who will deliver strategic thought leadership and a consultative approach to service our leading regional Acquirer and merchant clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include

• Proactively engage with key regional clients and Visa leadership in regular strategic and planning discussions
• Cultivate, manage and service strategic market leading regional accounts
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights and analyses ways to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment profit and loss 
• Travel may be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be part time for 12hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

Dual reporting to the CEO Singapore and the Chief Legal Officer in Gland, Switzerland, the candidate will be responsible for the following:

Compliance & MLRO duties:

• A senior role in the managing of the Compliance function as an MAS licensed firm,
• Acting as the primary MAS liaison officer, registered MLRO and DPO,
• Establishing and oversight of the implementation of SQPL’s local and group compliance and AML-CFT policies, procedures, systems and controls, including reviewing and updating as appropriate based on MAS and FINMA/Group requirements:
  • Responsible for the review and lodging of STRs,
  • Updating such documents on an annual and on-going basis.
• Identify, manage and report on key compliance risks using the prescribed risk based approach,
• Responsible for the review of client on-boarding, review of KYC DD, AML, SoW and SoF, and appropriate CDD files in accordance to MAS and Group requirements,
• Manage and adhere to the reporting timetable of the following:
  • Annual Compliance reports,
  • Compliance Monitoring Plan,
  • Quarterly AML Risk Analysis,
  • Quarterly Senior Management – compliance input,
  • MAS regulatory reports and Compliance returns,
  • Group Compliance reports,
  • Ad-hoc reports as requested by the Group and MAS.
• Act as the Compliance liaison point with Group, with regular update calls / communications,
• Embed a culture of compliance across the firm and support Senior Management,
• Conduct training on Compliance Induction, Ethics, AML, Bribery, Sanctions and all relevant compliance and AML policies and regulations as appropriate,
• Partner the business in an advisory capacity to provide solution-oriented advice on business compliance issues,
• Provide advice and guidance to the business on transactions, to ensure operations are within the sanctions regime of the UN, OFAC, FATF and other applicable rules and procedures,
• Provide guidance and training to staff on the appropriate implementation of compliance relevant rules, laws and standards,
• Responsible as the appointed MLRO for analysing transactions and, where necessary, filing of STRs to the relevant Singapore authorities,
• Continuously review compliance policies, procedures and communications from regulators so as to ensure the firm remains compliant and documents are kept up-to-date,
• Monitor effectiveness of the systems, policies and procedures designed to manage compliance risk and proactively assist and make recommendations for improvements to systems, policies and procedure,
• Act as the key contact point for communications with the regulator, build and maintain an effective working relationship with regulator so as to mitigate compliance risk,
• Supervise, manage and develop the Compliance team members.

Business risk duties:

• Maintain the policy suite for SQPL including but not limited to Compliance Manual, Risk Management Policy, Data Protection Policy, BCP Policy, etc,
• Annual updates of Business Impact Analysis and maintenance/update of risk registers for the entity,
• Submission of relevant reports to the Internal Controlling and Risk Department in the Head office and respond to ad-hoc queries from Group.

As a Compliance Officer, you will be part of the Compliance & Risk Department.

Job scope includes the following:

• Work closely with the Head of Compliance, Risk & MLRO, together with members of the local and global compliance team and other internal functions, to ensure that processes, system and controls are in place and reflect applicable Group and local regulatory requirements,
• Keep pace with regulatory changes, perform a gap analysis on new regulations and undertake an assessment of the relevant changes against current policies and procedures,
• Assist with regulatory audits and inspections,
• Undertake risk assessments and periodic reviews in accordance with the Compliance Monitoring Plan,
• Assist with monitoring the effectiveness of the systems, policies and procedures designed to manage compliance risk and proactively assist and make recommendations for improvements to systems, policies and procedure,
• Review of client account opening requests (private clients, companies, institutional clients, financial institutions, external asset managers, introducing brokers) from an AML/CTF standpoint (MAS, FATF, OFAC) including name screening, PEP review, background research etc,
• Undertake periodic and ad hoc name screening, review hits and clear alerts,
• Proactively identify gaps, highlight any potential concerns/risks, recommend remediation actions and share best practices to enhance existing policies and processes,
• Preparation of internal training material on compliance-related topics.
• Participation in ad hoc local/Group compliance and regulatory projects,
• Provide compliance advice and support to the Front line sales team and Management,
• Perform any other duties as may be assigned by the Company from time to time.

What a Senior Consultant, Client Success does at Visa

The Sr. Consultant enables new client capabilities, promotes product adoption and optimizes client performance. In this role you will be leading Client Services operational engagements for key global and regional Acquirers. This position requires execution, analytical skills, and client relationship abilities. This role works independently. The position requires a high level of technical proficiency, execution and analytical skills to succeed by supporting clients with complex problems and optimization opportunities. The individual is expected to have a keen insight into Visa's product offerings, best practices, and calls for deep collaboration and partnership with leadership across functions (e.g., Client Services, Sales, Product).

In this role, you are expected to

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing and settlement, back-office processing)

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key stakeholders.
• Develop and deliver client success plans and delivery roadmaps for key Global as well as Regional Acquirers, supporting key client objectives and Visa initiatives.
• Support periodic operational reviews with Clients and Visa stakeholders, incorporating input, comparison and client progress against product metrics.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.

• Proactively identify analytical insights about client performance and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality as well as revenue.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking a highly skilled and innovative Associate (Electrical) to join our dynamic team in Singapore, Singapore. As an integral part of our engineering department, you will play a crucial role in designing and managing electrical systems for various projects, with a focus on delivering cutting-edge solutions to our clients.

• Lead and manage medium to large-sized electrical engineering projects, ensuring timely delivery and adherence to quality standards
• Develop and oversee electrical system designs, including power distribution, lighting, and control systems
• Collaborate with cross-functional teams to integrate electrical systems with other building components
• Prepare detailed project specifications, cost estimates, and design programs
• Manage project finances and resources to meet agreed-upon deliverables within budget
• Conduct quality control reviews of design calculations and drawings
• Mentor and guide junior engineers, fostering their professional development
• Participate in client meetings and presentations to discuss project requirements and progress
• Stay updated on industry trends, emerging technologies, and relevant codes and standards
• Contribute to the continuous improvement of our electrical engineering practices and methodologies

Are you passionate about Korean Beauty, Skincare, and Makeup? Do you thrive in a dynamic, creative, and professional environment? If the answer is yes, we’d love to meet you!

• Performance Bonus
• Meal Allowance
• Medical Insurance

• Responsible for scope and proposal development

• Build and manage customer relationships and business opportunities

• Responsible to identify and build a diversified customer base

• Follow up on Construction Project with maintenance/ service proposal

• Contributes to team effort by accomplishing related results as needed

• Construction and Renovation knowledge is an advantage

• Achieved Sales Target

We are seeking a talented Cloud Engineer with expertise in Google Cloud Platform (GCP) to join our growing team. The ideal candidate will be responsible for designing, implementing, and maintaining cloud infrastructure and services on GCP. This role requires a deep understanding of cloud architecture, best practices, and hands-on experience with GCP services.

Cloud Infrastructure Design: Architect, design, and deploy scalable, secure, and cost-effective cloud infrastructure on GCP.

Automation and Scripting: Develop automation scripts to manage cloud infrastructure using tools like Terraform, Ansible, or Cloud Deployment Manager.

CI/CD Pipeline Management: Implement and maintain CI/CD pipelines to automate the deployment process and ensure smooth software delivery.

Security and Compliance: Ensure that the cloud environment meets security and compliance requirements by implementing best practices in identity management, data protection, and network security.

Monitoring and Optimization: Set up monitoring, logging, and alerting systems to ensure the health and performance of cloud resources. Optimize resource usage to minimize costs.

Collaboration: Work closely with development teams to provide cloud infrastructure support and to troubleshoot any issues related to cloud services.

Disaster Recovery: Design and implement disaster recovery plans to ensure business continuity in case of cloud service disruptions.

Documentation: Create and maintain comprehensive documentation of cloud architectures, configurations, and procedures.

Continuous Improvement: Stay updated with the latest GCP services, tools, and industry trends to continuously improve cloud infrastructure.

• Min 5+ Years of experience as cloud Engineer with expertise in GCP Cloud
• Extensive experience with Google Cloud Platform (GCP) services, including Compute Engine, Cloud Storage, Cloud SQL, Big Query, Kubernetes Engine (GKE), and more.
• Strong knowledge of cloud architecture and best practices for designing scalable, resilient, and secure cloud solutions.
• Proficiency in infrastructure-as-code tools such as Terraform, Cloud Deployment Manager, or Ansible.
• Experience with containerization and orchestration technologies, particularly Docker and Kubernetes.
• Experience with CI/CD tools like Jenkins, GitLab CI, or CircleCI.

Duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

Duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

Duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

We are seeking a reliable and detail-oriented Part-Time Operations Assistant to join our team.

The ideal candidate is independent, organized, meticulous, and takes pride in maintaining a tidy and efficient work environment.

If have a passion for apparel, are personable, hardworking, proactive, and helpful, we welcome you!

Responsibilities:

• Unpack and sort incoming stocks
• Arrange & manage physical inventory
• Assist in photoshoots, i.e apparel steaming
• Maintain warehouse cleaniness

Requirements:

• Able to commit between Dec ‘24 - 28 Jan ’25
• 3 days a week*
• Singaporean or PR only
• Comfortable to carry heavy load, i.e Apparels
• Location: Choa Chu Kang

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Responsibilities

• Help manage and train offline sales and drive user acquisition and retention through offline community events and roadshow activations
• Oversee all offline campaigns and be responsible for quarterly and yearly sales targets and business objectives
• Run proper training program to ensure all sales team are well-accustomed to moomoo’s platform and product suite, marketing campaign mechanics, and adherence to compliance requirements
• Participate in company's marketing campaigns, provide trustworthy feedback, and collaborate closely with internal teams to meet and exceed the company sales goals

Please note that only short-listed candidates will be contacted.

Requirements

• At least 3 years of related working experience as a sales/senior sales
• Familiar with offline sales and customer engagement, and great with verbal communication
• Results-oriented, self-motivated, with strong interpersonal skill
• English speaking fluency is a must, Chinese speaking fluency is a plus
• Familiar with financial products and with FS compliance requirements is a plus

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

• Reporting to Head of Finance

• Assist with ongoing internal portfolio reporting needs

• Develop/maintain financial models to derive valuation and ascertain drivers of returns

• Efficiently implementing, administering, and ensuring compliance with accounting policies, procedures, controls, and practices

• Examine potential revenue streams and economic patterns, assess internal procedures, and pinpoint areas where costs can be minimized, or operational enhancements can be made

• Stay abreast of portfolio company specific developments, market trends, and regulatory changes that may affect investment portfolio

• Manage live portfolio risk daily to ensure the portfolio operates within defined risk limits

• Contribute to the preparation of weekly and monthly reports

Requirements:

• Bachelor’s degree in Finance/Accountancy

• Strong work tenure; 3 to 5 years of experience as Financial Accountant/Business Partner in a family office or private equity fund accounting

• Possess strong analytical and research skills

• Excellent project, time management, communications and interpersonal skills

• Commercially astute and familiar with spreadsheet modelling

• Strong computing skills in MS Office (Outlook, Word, Excel and PowerPoint) and technology savvy

• High sense of urgency and ability to multitask

• Highly adaptable to a loosely structured environment

• Office location: Near Tiong Bahru/Redhill | Mon – Fri (9:30am – 6:30pm)

• Candidates available on short notice preferred

We invite qualified and Interested candidates to send in your resume (in MS Word Format), to [email protected] Please indicate the position you are applying in your email subject.

We regret to inform that only shortlisted candidates will be notified.

EA License: 90C3627

EA Reg No: R1108020

Job Descriptions:

• Ensuring all equipment are in working order and good condition

• Ensuring all on-site workers adhere to the health and safety regulations

• Managing and monitoring daily operations and activities on site.

• assign tasks to construction laborers, keep accurate records of employee attendance and timesheets

• Attend the daily tool-box meeting and convey clear instruction accordingly.

• Understand and ensure compliance in project requirement and scope of work.

Requirements:

• Highly proactive attitude, self-motivated, team player, strong problem-solving and communication skills.

• Ability to handle multiple tasks and prioritize work effectively.

• At least 2 Year(s) of working experience in the related field is required for this position

Duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

Duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

Duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

Job Requirements :

Purchasing

o Manage the complete order cycle from sourcing and obtaining various vendors quotations to optimize cost efficiency.

o Maintain accurate inventory records and monitor stock levels.

o Develop and implement efficient inventory control practices to ensure stock availability, minimize excess stock holding especially perishables food items.

o Collaborate closely with other stakeholders to ensure prompt and timely daily goods deliveries to outlets.

Logistics / Supply Chain

• Develop strategies to mitigate disruptions and ensure continuity.
• Liaise with suppliers and stakeholders and resolve any issues or complaints related to logistics promptly.
• Familiar with all the documentations required to receive goods from containers and liaise with freight forwarder and handling import shipment documents.
• Schedule delivery drivers on daily routes efficiently.
• Assist drivers to upload goods to outlets.
• Operate class 3 delivery trucks, pallet jack and pallet stacker.
• In charge of department monthly and year-end financial reporting including audit and stock-take management.
• Adopt 5S methodology to organise store / warehouse / cold / freezer / chiller food management in orderly and clean manner.
• Maintain metrics, analyse data, and implement improvements.
• Supervise, coach, and train warehouse workforce.
• Any other ad hoc duties assigned by management.

Maintenance

o Oversees in-house maintenance team for outlets and office maintenance including kitchen equipment / air-con servicing.

o Plan and schedule routine maintenance in an efficient manner.

o Liaise with external vendors for kitchen equipment / air-con repairs or replacement.

Requirements:

• Degree or Diploma in logistics, supply chain management, business administration, or its equivalent.
• Min. 3 years in supervisory role leading a team of at least 3 to 5 persons in related industry
• Strong analytical, risk assessment and problem solving skills
• Hands-on person and comfortable to roll-up sleeves to assist Driver / Warehouse in physical works where necessary.
• IT savvy with proficiency skills in MS Words / Excel
• Strong inter-personal communication skills, ability to interact with internal / external stakeholders
• Competent negotiation skills
• Class 3 driving licence

Duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

Duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Willing to learn and work in a team.
• Professional presence and excellent communication skills.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• ·Windows OS (Must know Windows 10)