Job Description

• Lead Project planning and project management. Oversee project execution, monitor site progress and ensure on-time completion of projects

• Ensure compliance with safety regulations and latest WSH Act provisions at all times

• Ensure cost control and project completion within budget, utilization of resources and schedule

• Liaise with client's representatives with regards to all site matters, attend site meeting if required.

• Delegate tasks and responsibilities to appropriate personnel.

• Recognize and solve potential problems and evaluate project/program effectiveness.

• To lead and mentor the team by setting in place guidelines and procedures, providing advice and supervision

• Identify and resolve operational problems and minimize delays

• Ensure that organization and government standards on safety are met and ensure customer safety and quality specifications are consistently met

• Coordinate with the clients, sub-contractors and consultants on all project matters

• Familiar with Authority submissions and regulatory requirements

• Ensure site team of engineers, supervisors, foremen and workers comply with client and regulatory requirements

• To assist management in monitoring the effectiveness of the risk control measures

• To recommend appropriate risk control measures to reduce or eliminate the risk identified assessment

• Together with QS department to award sub-contractor

• Assist in ac-hoc tender for technical proposal submission

• All other ad hoc duties assigned

Requirement

• Diploma/ Degree in Civil Engineering / Architecture or equivalent

• Good communication and organizational skills

• Able to work independently with minimum supervision as well as in a team environment

• Able to work under pressure with high initiative and meeting timelines

• At least 1-3 years of relevant experience in Construction Industry

• Able Understand & doing AutoCAD Drawing

Responsibilities

• Prepare detailed shop drawings for aluminum doors and window facades.
• Create accurate fabrication drawings to guide the manufacturing process.
• Develop as-built drawings to accurately reflect completed construction projects.
• Ensure materials and dimensions adhere to specifications.
• Collaborate with the engineering team to refine & optimize designs solutions.
• Perform any ad hoc duties as assigned.

Requirements:

• Diploma or higher qualification in Civil Engineering or a related field
• Min. 2 years drafting experience, preferably in construction industry
• Proficient in AutoCAD software
• Immediate available is highly preferred.

Accounts Duties

· Managing and handling of full set of Accounts for clients, including bookkeeping duties

· Performing bank reconciliations

· Support monthly claim submissions and report

· Maintain and keep proper accountings records

Administrative Duties

· Handle phone calls & email enquiries

· Managing the filing system

· General administrative and clerical duties

· Adhoc duties and other admin duties assign from time to time

Requirements

· Min LCCI Accounting, ITE or “O” Level

· Min 1- 2 years of working experience. Fresh graduates are welcome to apply.

· Able to multi-task

· Knowledge and experienced in Xero accounting software will be an advantage

· Proficient in Microsoft Excel and Word

· Able to work productively in a fast pace environment with tight timelines

· Good attitude, takes pride in work and willing to learn

. Able to work with Managers and QS as a team

E-commerce Specialist Intern

Responsibilities

Platform Management:

• Assist in updating and maintaining product listings across e-commerce platforms (e.g., Shopify, Lazada, Shopee, Amazon).
• Ensure accurate and appealing product descriptions, images, and pricing.
• Monitor stock levels and coordinate with the inventory team for restocking.

Campaign Execution:

• Support in planning and executing online marketing campaigns, including promotions and flash sales.
• Coordinate with design and content teams to create banners, ads, and promotional materials.
• Analyze campaign performance and suggest improvements.

Data Analysis:

• Track and analyze key e-commerce metrics, such as sales performance, conversion rates, and customer trends.
• Prepare reports and provide insights to improve online sales.

Job Description:

The Sales Coordinator assists the sales team by handling schedules, organizing essential documents, and conveying important information. The aim is to streamline the team’s operations to enhance their effectiveness and contribute to the company’s sustained growth and success.

Job Responsibilities:

• Assist in handling customer inquiries, contract establishment, order tracking, and drafting replies to customer emails.
• Coordinate with suppliers according to customer requirements.
• Assist in meeting order completion targets.
• Help manage the entire business process from inquiry to delivery, including data organization and document filing.
• Follow company instructions and assist the supervisor in handling business-related tasks.

Job Requirements:

• Advanced Diploma or above; proficiency in spoken and written English and Mandarin as working languages.
• Min. with 2 years working experiences in related field.
• Detail-oriented, responsible, proactive, with strong communication and expression skills, and a high sense of responsibility.
• Good computer skills (MS Office).
• Well-organized and responsible with an aptitude in problem-solving.
• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
• Singaporean or Singapore PR applicants are preferred.

Additional Skills:

• Strong interpersonal and customer service skills.
• Ability to work under strict deadlines.
• Familiarity with sales reports and sales records.

Responsibilities:

• Full spectrum of HR functions including talent acquisition, talent development, compensation & benefits
• Partner BUs to provide advice in HR related matters such as workforce planning, talent management, succession planning, and employee engagement.
• Implement and leverage technology to enhance HR service efficiency and effectiveness.
• Provide support in compensation reviews and annual salary/bonus exercises.
• Implement initiatives to foster a high-performance culture.
• Lead and/or support HR projects, initiatives, and functional portfolios to support overall HR workplan.
• Assist in payroll audits and ensure payroll records are in compliance with legal requirements.
• Assist in the implementation and maintenance of payroll software systems and upgrades.

Requirements:

• Degree in Business Administration &/or Human Resource Management or equivalent.
• Minimum 3 years’ experience in a HR Generalist/HR Business Partnering role.
• Strong analytical and problem-solving abilities.
• Good communication & interpersonal skills.
• IHRP Certification will be a plus.

You will be responsible for administrative duties in the daily operations of the company.

Key Responsibilities as following:

· Manage incoming phone calls and correspondence (e-mail, letters, packages etc.)

· Provide general administrative support, coordinate office activities and operations to ensure the efficient operation of company.

· Manage all paperworks & data entry such as issue Purchase Order, Delivery Order, Invoice & etc.

· Ensure good function of office facilities and equipment and keep track of office supplies inventory.

· Provide assistance and adhoc duties that may be assigned whenever necessary.

Responsibilities

• OperationsTo process order from Workshop and Warehouse Department
• To manage goods receiving process and ensure proper checking & inspection of goods are done
• To report discrepancy issues arising from Goods Receiving
• To update Order Tracking Report and Goods Receiving Report and ensure on the accuracy
• To assist Warehouse Executive in diesel ordering, deployment and coordination with site personnel
• Project & DepartmentsTo process order from project sites and internal departments
• To manage end-to-end order fulfillment from the order to goods delivery
• To manage returned goods from project sites and internal departments
  Responsible for assets creation and disposal e.g. container, ECM plant, weight bridge & etc
• To update Assets Master List and Mobile Web Apps for rental items
• In-charge of logistics arrangement related to assets deployment and movement
• To ensure all assets are calibrated and serviced according to schedule
• To conduct site inspection half-yearly for rented assets
• Responsible to raise Purchase Requisition
• To ensure proper storage of items on timely manner
• To manage the received feedback forms and responsible to close it
• To support Warehouse operations when required which includes pick, pack, receiving, putaway, loading, unloading and/or operate forklift / stacker
• To assist with Warehouse's Annual Stock-Take Activity and cycle count
• To ensure timely updating of data into system and accuracy of data
• Maintain the proper filling and document control for all processes
• Ensure safety practices and housekeeping is to maintained to the highest standard
• To perform ad-hoc duties as per assigned

Requirements

1. Certificate / Diploma in Logistics / Supply Chain Management or equivalent
2. Computer skills and Microsoft Office
3. Location in Sungei Kadut Workshop until the workshop in Jalan Papan is ready

Responsibilities

• OperationsTo process order from Workshop and Warehouse Department
• To manage goods receiving process and ensure proper checking & inspection of goods are done
• To report discrepancy issues arising from Goods Receiving
• To update Order Tracking Report and Goods Receiving Report and ensure on the accuracy
• To assist Warehouse Executive in diesel ordering, deployment and coordination with site personnel
• Project & DepartmentsTo process order from project sites and internal departments
• To manage end-to-end order fulfillment from the order to goods delivery
• To manage returned goods from project sites and internal departments
  Responsible for assets creation and disposal e.g. container, ECM plant, weight bridge & etc
• To update Assets Master List and Mobile Web Apps for rental items
• In-charge of logistics arrangement related to assets deployment and movement
• To ensure all assets are calibrated and serviced according to schedule
• To conduct site inspection half-yearly for rented assets
• Responsible to raise Purchase Requisition
• To ensure proper storage of items on timely manner
• To manage the received feedback forms and responsible to close it
• To support Warehouse operations when required which includes pick, pack, receiving, putaway, loading, unloading and/or operate forklift / stacker
• To assist with Warehouse's Annual Stock-Take Activity and cycle count
• To ensure timely updating of data into system and accuracy of data
• Maintain the proper filling and document control for all processes
• Ensure safety practices and housekeeping is to maintained to the highest standard
• To perform ad-hoc duties as per assigned

Requirements

1. Certificate / Diploma in Logistics / Supply Chain Management or equivalent
2. Computer skills and Microsoft Office
3. Location in Sungei Kadut Workshop until the workshop in Jalan Papan is ready

Requirements FOR DRIVER

· Proven experience as a Driver,

· A valid driver’s license (C4)

· A clean driving record

· Minimum visual acuity of 20/50 (or corrected to 20/50)

· Familiarity with GPS devices

· Knowledge of area roads and neighborhoods in SG

· Availability to take weekends and night shifts

· A polite and professional disposition

· Ability to remain calm in stressful driving situations (e.g. at rush hour)

· Can speak fluent English and Madarin

Responsibilities FOR DRIVER

· Map out driving routes ahead of time to determine the most expedient trip

· Pick up workers from the dormitory to sits and at the time they’ve requested

· Collect payments and issue receipts

· Delivery of materials to different sites

· Listen to traffic and weather reports to stay up-to-date on road conditions

· Adjust the route to avoid heavy traffic or road constructions, as needed

· Schedule regular vehicle service appointments and report any issues

• Attend site visits and tender show round
• Propose and design simple yet sustainable landscape designs for specified sites
• Prepare quotes and landscape maintenance reports
• Coordinate work orders with ground crew
• Dealing with complaints from client on site
• Prepare maintenance schedule
• Monitor and recording of site staff attendance
• Handling few projects assigned and coordination
• To be responsible for the administrative and operational for landscape project aspects, including liaise with customers for project requirements and progress

Requirements

• Degree/Diploma in Horticulture, Arboriculture or other related fields with minimum of 1 yr experience in landscaping industries
• Required language(s): English, Chinese (in order to deal with complaints from Chinese speaking client on site)
• Dynamic and energetic
• Good team player with ability to lead and multi-task
• Committed to work
• Required Skill(s): Microsoft Office
• Excellent interpersonal and communication skills
• Prefer candidates with horticulture or arborist knowledge
• On-the-job training provided
• Entry level candidates with the revelant Polytechnic / WSQ Diploma / Degree are welcomed

Working Hours and Office Location:

• 5.5-day work week
• Office location: Mandai Estate
• Work location: Various Sites

1. Preparation of shop drawings with details drawings to submit for approval
2. Meet clients, developer, architect and main contractor to discuss the details of built-in cabinets
3. Amend based on comments from clients until obtaining the approved shop drawings
4. Do site mesurement and prepare production drawings from the approved drawings
5. Do as built drawings upon completion of projects
6. Able to work independently with AutoCab
7. 2 years experience preferred

1. Collaborate with the management team to understand business strategies, analyze current organization performance, develop / implement plans to build needed organization capabilities and process improvement activities in order to support the aggressive business growth.

2. Execute group plan, support the planning of production schedules, as well as formulate and recommend supporting policies and program.

3. Create, track and manage budgets for QC and Logistic, timelines, tasks, responsibilities and activities to meet customer product quality and on-time delivery expectations.

4. Ability to drive the QC and Logistic operation to meet goals / objectives, ISO procedural requirements & ensure compliance to quality management systems.

5. Identify, track and report metrics for QC and Logistic process performance and consistency.

6. Able to identify areas of cost reduction and improvements.

7. Manage supply chain activities for QC and Logistic.

8. Serve as a day-to-day advisor and coach to leaders and employees under care.

9. Assist the Senior Manager to liaise with customers concerning product specifications quality issues and delivery issues.

10. Update quality standards and delivery standards regularly to the teams in order to conform to customers’ requirements.

11. Plan and supervise the QC Technicians to perform in-coming, in-process and final QC daily activities.

12. Participate in trouble-shooting activities, if any.

13. Any other duties and responsibilities assigned by the Company from time to time.

Working Days : Monday to Saturday (5.5 days)

Working Time : 8.30am to 5.30pm, 8.30am to 12.30pm

Responsibilities :

• To ensure daily smooth operations for warehouse and diesel and resolve any arising issue
• To manage overall diesel inventory, such as trucks and stations etc, weekly/ad-hoc ordering for adblue and diesel and ensure availability at all times
• To liaise with buyer/supplier/project sites for diesel operations issues, including diesel supply
• To liaise with SCDF and related parties for inspection and licensing matters and ensure diesel license are up-to-date and renewed promptly
• To plan daily road routes for diesel drivers and perform daily submission of Hazardous Material Transportation notification to SCDF
• To ensure all vehicles and equipment have proper maintenance, service regularly, certified and safe to use
• To ensure inventory accuracy, proper goods movement record, stock reconciliation, First in First Out (FIFO) system is in place and highlight discrepancy if any
• To plan and optimize storage capacity for inventory and replenished in timely manner
• To propose cost savings ideas and improvement to process and ensure compliance with internal quality standards and external regulations
• To be involved in manpower planning and deployment & guide / lead new staffs and workers
• To lead the annual stock-take activity and cycle count and organize/conduct toolbox meeting
• Ensure safety practices and housekeeping is to maintained to the highest standard
• Any other ad-hoc duties as and when assigned

Requirements

1. Certificate / Diploma in Logistics / Supply Chain Management or equivalent
2. Computer skills and Microsoft Office
3. Location in Sungei Kadut Workshop until the workshop in Jalan Papan is ready

Job Requirements 华文教师主要负责:

1. Diploma in Early Childhood Education - Teacher or equivalent 幼儿教育大专文凭，持有本科相关学历者优先 (具有L1 或 L2 ECDA 教师资格证)；

2. Minimum 1-2 years of relevant early childhood teaching experience 至少1-2年幼儿教学经验；

3. Required to speak, read and write proficiently in Mandarin as you will be teaching young children 普通话标准，写作规范；

4. Create a warm and caring environment for young learners 创造温暖、关怀及培育性的环境；

5. Good interpersonal and communication skills, maintaining good relationships with co-workers and parents 保持与工作团队和家长的良好沟通；

6. Able to work well independently and a team player 工作积极，有责任感，具有积极的团队合作力; 发送简历至

Should your profile meet our requirements, we will be contacting you to share more details. 如果您的基本条件符合我们的要求，我们将通过电话邀请您前来面谈。

Address 地址：Block 369 Woodlands Avenue 1 Singapore 730369

5 Days Work Week-

• Monday to Friday
• 8 am ~ 5pm

Overall Package-

• Basic Salary
• Commission ~ [Base on per trip basis]
• Performance Allowances
• Mobile Allowances

Requirement

• Singaporean Only
• Valid WSQ Lorry Crane operator license

At present & future, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

• Account cum Admin

1. Must be able to use Xero accounting software.
2. General full set accounting functions, Organizes and maintains up-to-date financial records / Cash flow/Sales Invoice process/Filing and Data Archiving/Payroll/Prepare invoices/quotations/ PO, etc
3. Perform general administrative duties and assist with ad-hoc tasks as required.

Responsibilities:

• To ensure daily smooth operations for warehouse and diesel and resolve any arising issue
• To manage overall diesel inventory, such as trucks and stations etc, weekly/ad-hoc ordering for adblue and diesel and ensure availability at all times
• To liaise with buyer/supplier/project sites for diesel operations issues, including diesel supply
• To liaise with SCDF and related parties for inspection and licensing matters and ensure diesel license are up-to-date and renewed promptly
• To plan daily road routes for diesel drivers and perform daily submission of Hazardous Material Transportation notification to SCDF
• To ensure all vehicles and equipment have proper maintenance, service regularly, certified and safe to use
• To ensure inventory accuracy, proper goods movement record, stock reconciliation, First in First Out (FIFO) system is in place and highlight discrepancy if any
• To plan and optimize storage capacity for inventory and replenished in timely manner
• To propose cost savings ideas and improvement to process and ensure compliance with internal quality standards and external regulations
• To be involved in manpower planning and deployment & guide / lead new staffs and workers
• To lead the annual stock-take activity and cycle count and organize/conduct toolbox meeting
• Ensure safety practices and housekeeping is to maintained to the highest standard
• Any other ad-hoc duties as and when assigned

Requirements

• Certificate / Diploma in Logistics / Supply Chain Management or equivalent
• Computer skills and Microsoft Office
• Location in Sungei Kadut Workshop until the workshop in Jalan Papan is ready

1) Ensure that products are made effciently and to quality standards

2) Planning and forecasting production calendar

3) Overseeing production, and facility cleaniness

4) Corrdinates with operations manager and actively participate in ways to improve

processes

We seek individuals with highly developed conceptual, strategic, and analytical skills, capable of striking a balance between visionary thinking and practical solutions. The ability to comprehend, inspire, and mobilize others is crucial. A business-oriented mindset coupled with effective storytelling will drive your success. We are looking for self-starters ready to take on responsibilities with enthusiasm.

Roles & Responsibilities

• Developing and maintaining the entire DevOps pipelines.
• Coordinate with the stakeholders from requirements gathering until successful implementation DevOps pipeline on boarding.
• Work with the vendors and for internal platforms to setup centralized DevOps solutions considering market best practice, Industry standard and ease of support.
• Work with the vendors and for internal platforms to upgrade the DevOps tools farm and integrating with tools.
• Lead analysis and resolution of root cause for Test Orchestration / Environment related issues
• Ability to multitask and work in a fast-paced, collaborative team environment.
• Excellent written and oral communication skills; writing, publishing and conference-level presentation skills
• Stays current with industry trends and leads development of key DevOps, Runtime, and Operational innovation platforms.

• Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode for SAST, JIRA and Confluence).
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Skill to containerize a application and good if Kubernetes
• Good Experience on OpenShift or AWS
• Prior technical background on different build and branching strategies.
• Deep technical background on Kubernetes deployment process.
• Good knowledge on maintaining/deploying secrets in Kubernetes.
• Prior working experience in setting up Jira workflow.
• Strong hands-on experience on Shell or Groovy scripting.
• Prior experience is customizing JIRA and Setting up confluence spaces.
• Prior hand-on experience in setting up CI/CD pipeline as a centralized solution.
• Hand on experience in setting up DevOps governance, Security standards and audit requirements.
• Prior experience in setting up DevOps pipeline in internal and external cloud offerings.
• Experience with continuous testing, techniques and tools (Junit, Sonar Cube, Veracode etc.)
• Technical exposure of automation accomplished with advanced Python, Chef, Ruby and PowerShell
• Working knowledge of Murex, MxTest, Mx pipeline and Machine Learning applications will be an advantage.

We are seeking a skilled and motivated Data Engineer with expertise in Hadoop, Spark, OpenShift Container Platform (OCP), and DevOps practices. As a Data Engineer, you will be responsible for designing, developing, and maintaining efficient data pipelines, processing large-scale datasets. Your expertise in Hadoop, Spark, OCP, and DevOps will be crucial in ensuring the availability, scalability, and reliability of our ML Solutions.

Responsibilities:

• Implement data transformation, aggregation, and enrichment processes to support various data analytics and machine learning initiatives
• Collaborate with cross-functional teams to understand data requirements and translate them into effective data engineering solutions
• Ensure data quality and integrity throughout the data processing lifecycle
• Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques
• Optimize data engineering workflows for containerized deployment and efficient resource utilization
• Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability
• Implement data governance practices, data lineage, and metadata management to ensure data accuracy, traceability, and compliance
• Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements
• Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure
• Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference
• Stay updated with emerging technologies, industry trends, and best practices in data engineering and DevOps
• Provide technical leadership, mentorship, and guidance to junior team members to foster a culture of continuous learning and innovation to the continuous improvement of the analytics capabilities within the bank

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven 2-5 Years of experience as a Data Engineer, working with Hadoop, Spark, and data processing technologies in large-scale environments
• trong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Pig, etc)
• Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes
• Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java
• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
• Experience with Graphana, Prometheus, Splunk will be an added benefit
• trong problem-solving and troubleshooting skills with a proactive approach to resolving technical challenges
• Excellent collaboration and communication skills to work effectively with cross-functional teams
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and their data services is a plus

J.S. Held is seeking a Managing Director with a strong focus on delivering exceptional service and superior work product to clientele. You will be responsible for the scheduling, inspection, support, and delivery of multiple projects across various disciplines within the insurance and construction industries. JS Held is focused on learning and development and is continually looking to attract and retain top talent who are creative, self-motivated, and organized.

Job Responsibilities:

• 12+ years’ experience in Construction or Construction Insurance Consulting
• Construction Estimating
• Advanced Analyze delay claims in Primavera P6 and Microsoft Project utilizing Critical Path Methodology (CPM) schedule analysis
• Review and analyze construction claim costs related to Insurance events
• Review construction contracts for terms and conditions applicable to a claim
• Provide updated schedule analysis, including potential timeline impacts and detailed reports
• Strong project management skills
• Strong analysis and critical thinking skills
• Deadline and detail-oriented
• Preparation of professional reports

You will develop and drive people strategies for Singapore and SEA, covering multiple businesses including TVD, UPI, Networks & DTC and other businesses on site. You will partner closely with key executives to cultivate an inclusive, positive and productive workplace culture; identify, develop and retain talents; create and implement local employee experiences and learning & development initiatives. You will develop and maintain a strong relationship with partners in talent acquisition, executive search, compensation & benefits, employment law, etc. to drive high quality HR services delivery to business. You will also serve as HR community leader in Singapore and role model and advocate for “one team” spirit.

You will report to Vice President, Human Resources APAC and partner closely with broader HR community as well as business leaders in Singapore and SEA.

Key Responsibilities:

Strategies

• Partnering with senior leaderships teams to develop key people strategies and objectives for the organization, ensuring that the HR initiatives and programs are clearly aligned with business priorities.
• Participate in and be a thoughtful contributor at key senior management meetings and provide HR input for strategic business projects and long-term planning and budgeting processes.

Talent

• Partner with TA team to ensure timely supply of quality talents to meet business needs.
• Play a leading role in key HR processes including talent review, compensation, performance management, talent planning etc.
• Help to identify learning needs, leveraging internal and external resources to deliver learning programs to support development.
• Provide advice to business leaders, managers and employees on all matters related to employee and organizational development.
• Ensure the delivery of corporate training initiatives.
• Partner/collaborate with HR colleagues across NBCUniversal to drive projects and bring initiatives to fruition.

Change Leadership

• Lead organizational change management process in response to business strategies.
• Where required manage HR due diligence and transaction support for M&A or divestment activity, including integration and change management

Employee Relations and Experiences

• Provide HR leadership and coaching to employees and managers regarding employee relations issues. Ensure prompt and effective management of employee relations issues and grievances.
• Offer guidance and counseling to employees and managers concerning work-related issues and work to resolve issues in a proactive and positive manner.
• Manage and communicate HR policies; develop and implement HR practices and procedures aligned to meet the needs of the business. Ensure compliance with relevant local laws.
• Work with leaders and employees to establish and maintain a positive work environment which encourages the full use of the organization’s diverse talents and abilities.
• Create and execute on Employee Survey action plans and engagement and communications activities.
• Ensure HR operational excellence in data management, HR systems, payroll coordination, on-boarding, off-boarding etc. to enable a desired employee experience.

HR Team

• Provide leadership and oversight of daily activities of local HR team.
• Provide coaching and guidance to develop HR team’s capabilities.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

About the Role  

We are looking for a VSOC Analyst to join us in an embedded role for a virtual 24/7 security operations center (VSOC).  

Using the latest industry technologies and practices, you will identify, analyze, and advise on adverse conditions and threats that could affect the safety, security and operational continuity of the client and its users. These conditions include (but are not limited to): political instability and unrest, armed conflict, crime, terrorism, natural hazards, cyber threats and online malign actors.   

Being embedded with the client, you will engage directly with the client to provide immediate support and consulting, and assistance with trust and safety issues.    

This a fully remote role based in Singapore and involves shift work on a “follow the sun” model and weekend work.   

Responsibilities   

• Use all-source intelligence (including alert feeds, traditional and social media, and in-house sources) to monitor security incidents and trends within the client’s areas of operation and locations to assess the likely impact on staff, assets, operations, events and reputation 
• Support the Client’s trust and safety function to monitor and respond to issues on or with the client’s platform.   
• Escalate security incidents to client stakeholders, following efficient and rehearsed procedures.   
• Maintain visibility on employee movements and their proximity to notable incidents and events, advising accordingly through required reporting methods 
• Participate in training and drills to rehearse incident preparation and response SOPs.   
• Support internal stakeholders with ad hoc reporting on geopolitical developments, scenario planning, forecasts and other related topics 
• Be an effective member of a dispersed small team, focused on the delivery of lean, high-impact services   
• Research and analyse a wide range of information to create insightful analysis in accordance with strict deadlines, including presenting and incorporating relevant data and visualisations. 

Requirements  

• Fluent in Korean (written and verbal – with knowledge of terminology and slang used on social media platforms) 
• Fluent in English (written and verbal) 
• Bachelor's degree in international relations, Security Studies, Criminal Justice, Journalism, or related field 
• At least 1-3 years' experience in an intelligence or customer-focused role in geopolitical risk, corporate security, government, law enforcement or similar 
• Ability to interpret, organise and visualise data 
• Ability to determine how geopolitical and security threats could impact private sector operations, travellers and sites 
• Excellent research skills, with the ability to rapidly digest, evaluate and “sift” large quantities of information from a range of sources 
• Ability to provide rigorous, creative insight into complex situations 
• Ability to multi-task in a fast-paced working environment and work in both individual and team environments 
• Excellent attention to detail 
• High-level competency with MS Office and Google Workspace tools 
• Must have the right to work in Singapore 

Nice to have  

• Advanced degree (Master’s or above) 
• Additional language skills 
• Strong professional network 
• Experience working in intelligence, geopolitical or security-related disciplines
• Familiarity and experience with a specific geographic region, ideally aligned with language skills 
• Strong personal initiative, with the ability to take ownership of tasks and deliver solutions under minimal guidance. 
• Familiarity with social media platforms, the gaming industry and legislative issues related to both 
• Experience with mass notification systems, analytical software or OSINT tools including Everbridge, Navigator and Genetec.