Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities:

• Perform diagnosis and repairs of automotive vehicles.
• Resolve system malfunctions and provide technical information for repair and maintenance of automotive vehicles.
• Oversee a team of mechanics and service advisors.

Skills Required:

Minimum 5 years of working experience in automotive repairs or related fields.

Other Requirements:

• Able to work independently.
• Strong leadership and team management skills.
• Excellent problem solving and critical thinking skills.

The Legal Director, ASEAN is responsible for managing all legal affairs within the ASEAN region, comprising Singapore, Malaysia, Thailand, Vietnam and IndoChina, Indonesia and Philippines, and related factories. This includes providing strategic business-partnership to senior leaders within ASEAN on legal risks and opportunities, including strategic projects such as expansion and advice generally on the highly-regulated medicine/medical-devices space (such as OTC medicines and intimate-wellness medical devices) and corresponding regulated sales channels (such as pharmacy), and managing a team of lawyers across markets under ASEAN.

Responsibilities:

• Provide overall function leadership and strategic business-partnership to senior leaders within the Region/Countries on legal risks and opportunities.
• Represent Legal in ASEAN leadership team
• Support, develop, and mentor a team of lawyers to ensure an outperformance mindset and best-in-class business-partnering in markets.
• Manage litigation and disputes, and associated risks.
• Provide advice and guidance on reputational, governance, and compliance-related issues.
• Oversee drafting & reviewing contracts, including support to the sales to the specialist and regulated pharmaceutical/pharmacy retail-channel, managing cases related to employment laws, data privacy, conducting due diligence.
• Ensure that all category-specific particularities are correctly managed, in particularly those related to consumer health, Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP) licensing, medical safety and quality, healthcare compliance, medical advertising and marketing, medical detailing, interactions with healthcare professionals (HCPs), and all other regulations applicable to medicines and medical devices or other laws and regulations in relation to the compliant advertising and sale of medical products and devices.
• Partner closely with colleagues across the Legal and Compliance function to ensure a seamless and joined-up approach to legal risk-management and business-enablement, including Ethics and Compliance, Litigations & Investigations, Corporate Legal, M&A & Governance, Privacy, Patent, and Brand Protection.
• Partner closely with external affairs and other function to advocate and explore opportunities on legal, regulatory and policy reform;
• Manage the overall ASEAN legal budget and spend; and
• Other tasks and projects as assigned.

Requirements:

• Minimum 10 years PQE with law degree and license to practice.
• Fluent written and spoken English (any ASEAN language proficiency a non-essential “plus”).
• Experience and familiarity with matrixed MNC Management structures (if in-house background, must have been with MNC, if law firm background, must have directly and frequently interacted with and preferably integrated with Management in MNCs as clients).
• Interest in and some experience of being team leader and developer of people.

Job Description

• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours
• High school diploma; additional certification in hospitality is a plus

Benefits

• Sales incentives
• Bonus
• Staff meals and apparel provided

Responsibilities:

• To ensure smooth operations that conformed with the agreed Service Level Agreement (SLA) and within the budgeted capital and operational expenses.
• Perform installation, configuration, testing and maintenance of endpoint hardware and images consisting of the following but not limited to: Operating System, Software/Applications, Drivers, upgrades, updates and hotfixes.
• Plan, implement and support Patch Management and Software Distribution services.
• Provide administration of back-end infrastructure services with focus on PC Imaging.
• Support desktop and server related escalations pertaining to Workplace Management tools issues.
• Perform Quality Assurance testing for changes to endpoint devices.
• Contribute to the streamlining of daily operational processes, such as automations.
• Ensure smooth running of daily operations.
• Update and maintain proper documentation and reports.
• Any other ad-hoc duties as required or assigned.

Requirement:

• Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information System.
• At least 2 years of experience in end to end operations management experience which
  includes configuring, upgradation and resolution related to Wintel infrastructures such as Windows
  Servers, OS clustering, Hyper-V and VMware Virtualization, IIS, Biztalk and other related products
  and cloud services such as AWS, MS Azure.
• Hands-on experience on managing environment running on server virtualization
  technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server
• Extensive knowledge of PC Imaging Deployment, Patch Management, Software Distribution for desktop and server devices.
• Strong analysis and design background with sound documentation experience.
• Understanding of networking concepts and security best practices in AWS, Azure.
• Scripting skills in Python, Shell, or other relevant languages.
• Proficient in troubleshooting skills.
• Effective communication skills.
• Self-driven and ability to work independently.

• Property Officer / Facility Management Officer x 10 Headcount
• Working Location: Ang Mo Kio (north)
• Working Days: 8.30 am -6.00 pm (Mon-Fri)
• Junior & Senior: Basic $2,800 to $3800
• HP Allowance Provided
• Entitled to Variable Bonus & AWS

Job Scopes:

1. To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
2. Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
3. Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
4. Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
5. To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
6. Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
7. Any other ad-hoc duties assigned by your Manager.

Requirements

1. Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
2. Minimum 1 year of relevant experience.
3. ITE with relevant township experience can be considered.
4. To conduct site inspections

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

• Property Officer / Facility Management Officer x 10 Headcount
• Working Location: Ang Mo Kio (north)
• Working Days: 8.30 am -6.00 pm (Mon-Fri)
• Junior & Senior: Basic $2,800 to $3800
• HP Allowance Provided
• Entitled to Variable Bonus & AWS

Job Scopes:

1. To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
2. Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
3. Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
4. Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
5. To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
6. Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
7. Any other ad-hoc duties assigned by your Manager.

Requirements

1. Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
2. Minimum 1 year of relevant experience.
3. ITE with relevant township experience can be considered.
4. To conduct site inspections

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

Job Description & Requirements

Roles & Responsibilities

Job Scope:

Manage all the variation claims with Client and coordinate with JV partner and internal stakeholders including preparation of documentation, substantiation as per contract requirements, timely submission, meeting coordination and follow up till the conclusion of each variation/ claim.

Manage change order/ variation claim from subcontractors and prepare change order/ in support of variation order claims to client, and keeping track of all change orders

Work closely with Project teams/ various disciplines (Engineering, Construction, Procurement, Subcontractors, etc.) and coordinate the timely contract price adjustment/ claims including internal reviews/ approvals

Manage full spectrum of respective subcontracting works, measurement/ bill of quantities, cost plus and adjustable items as per claim requirements.

Prepare tender/ subcontract document, bid/ subcontract checklist and prepare bid/subcontract evaluation and summary

Ensure main contract terms, project specification and requirements are incorporated in the bid documents and subcontract document

Monitor, review and check subcontractors’ milestone/progress claims and invoice on timely manner, and coordination with internal cost control/ finance department for payment processing

Manage/ administer the subcontracts with subcontractors

Issue work order

Organise kick off meeting and other ad-hoc meetings with subcontractors

Handle and maintain performance securities with subcontractors

Manage day to day contractual correspondences with subcontracts including contractual letters preparation and tracking of incoming/outgoing letters

Procure all subcontracting work within budget and in accordance to comply financial guideline

Monitor subcontracting cost and ensure within allocated budget

Subcontract close out / settlement of contractual disputes related to subcontracts, final accounting, completion certificate, etc.

Participate in monthly cost review, if required. Manage warranty/ defect claims if any.

Participate in Project meetings, interface with cost control, procurement and others

Ad hoc assignment

Requirements:

Degree / Diploma in any Engineering disciplines or Quantity Surveying.

5 to 10 years of experiences in contract / claim administration

Familiar with offshore platforms, modules, FPSOs, jackets, etc. and onshore petrochemical plants, renewable energy era will be an added advantage

Good team player and able to work independently with minimal supervision

Willing to commit overtime as and when required

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace.

We are dedicated to providing exceptional products and services to our valued customers. We are a dynamic and growing company that thrives on delivering excellent customer experiences. As we expand our team, we are looking for a friendly, professional, and detail-oriented Customer Service Assistant to support our customer service department and help maintain high levels of customer satisfaction.

Job Summary:
The Customer Service Assistant will be responsible for providing exceptional support to our customers through various communication channels, including phone, email, and in-person interactions. The role requires a problem-solving mindset, strong communication skills, and the ability to manage customer inquiries and concerns in a timely and efficient manner.

Key Benefits:

• Inclusive & Collaborative Work Culture
• Competitive Compensation & Benefits
• Promote work-life balance
• Provide company transport at Admiraty MRT and Yew Tee MRT

Key Responsibilities:

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, chat, and in-person, providing clear and accurate information about products, services, and company policies.
• Issue Resolution: Address and resolve customer complaints, issues, and concerns with empathy and professionalism, ensuring a positive experience for every customer.
• Order Support: Assist customers with placing orders, checking product availability, tracking shipments, and processing returns or exchanges.
• Product Knowledge: Stay up-to-date on company products, services, and promotions to effectively assist customers and make informed recommendations.
• Record Keeping: Maintain accurate customer records, document interactions, and update order statuses in the company’s customer service management system.
• Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure smooth order processing, product availability, and timely deliveries.
• Administrative Support: Assist with general administrative tasks such as filing, organizing, and maintaining customer service records and reports.

Qualifications:

• Minimum GCE ‘N’ level or equivalent with 1 year of customer service working experience
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to remain calm and professional under pressure, especially when dealing with challenging customer situations.
• Proficiency with office software (Microsoft Office, Google Workspace) and customer service management systems (CRM) is a plus.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Positive attitude, team player, and willingness to learn.

Other Information:

• Mon – Fri (8.30am – 5.30pm), Alternate Sat (8.30am – 1.00pm)
• Transport provided at Yew Tee MRT Station / Admiralty MRT Station

Job Description

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

Qualifications

• Professional Experience - 3+ years of success in operational/administration and deployment/migration projects in Cloud Environment
• Problem Solving. Ability to solve customer problems through cloud technologies
• Collaboration and Communication. Acknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.
• Technical
  Strong technical experience with cloud infrastructures, migrations, and technology management preferred
  AWS Solution Architect Associate Certification will be advantageous.
• AWS Cloud Practitioner Certification or Azure Certified Administrator or Fundamentals is required
• Subject matter expertise in one or more of the following:
• Competitive Landscape. Knowledge of Containerisation technologies eg EKS/AKS/GKE/K8s/Openshift/Tanzu would be advantageous

Job Responsibilities

• Chair side assistance if required

• Ensure that patient enquiries are attended to

• Manage appointment scheduling

• Assist in the retrieval of records and return patient records

• Arrange for follow-ups with patients or dentist when necessary

• Other ad hoc duties

Job Requirements

• Min. GCE N Levels / GCE O Levels and above

• Min 1 year experience as Dental Assistant

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Contract subject to renewal

Location: Tuas (pickup islandwide)

Salary: up to $3200

Working hours: 8am-8pm for 2 days, rest for 2 days, 8pm-8am for next 3 days

Responsibilities:

• Perform analytical testing accurately and efficiently according to SOPs
• Verify and calibrate equipment as per procedures
• Document results in compliance with GMP and GLP requirements
• Ensure all quality records are properly filed
• Write and review SOPs and OJTs for the laboratory
• Maintain and troubleshoot laboratory equipment
• Perform equipment qualification and method validation
• Participate in site project teams
• Train colleagues on equipment operation and laboratory procedures
• Review and approve test results in LIMS

Requirements:

• Min. Diploma in Chemistry or Chemical Process Technology
• Preferably with prior experience with HPLC/GC in a QC lab

If interested, please email at [email protected] or telegram me @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Salary: up to $3500

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description:

• Receive invoices and other accounts payable documentation, check and confirm liability for payment.
• Obtain authorisation for payment from appropriate people, allocate expenditure to the correct budget and cost center and ensure weekly and monthly payment runs are completed on time, adhering to all controls.
• Establish and maintain strong working relationships with our major suppliers. Work collaboratively to improve work practices and processing efficiencies.
• Follow through on all accounts payable related queries from suppliers and team members.
• Maintain records of documents processed for ready access (hard copy and electronic) and produce various reports according to operating procedures.
• Process all team member expense claims and clubs petty cash reimbursement in line with guidelines.
• Prepare monthly reports for various stakeholders to track actual expenses vs budget.

Job Requirements: Min Diploma in Accountancy or similar w min 3 yrs of relevant accounts payable experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Overview of the Firm

The firm was founded in 2001 by investment professionals seeking an independent and conflict-free adviser to provide portfolio construction advice and rigorous analysis of investment opportunities. From its initial focus as the "money managers to the money managers" with a base of 70 clients, Partners Capital has grown to become an adviser to small to mid-sized endowments and foundations as well as institutional scale private clients, prominent family offices and successful entrepreneurs across the U.S., U.K., Europe and Asia. Endowments have become a large proportion of the institutional client base, which includes Oxford and Cambridge Colleges, and many of the most highly respected museums and charitable foundations located around the world.

Among Partners Capital services are bespoke, outsourced investment solutions for endowments, foundations and tax-efficient and tax-deferred investment strategies for taxable private clients. For endowments and foundations, Partners Capital advises both entire portfolios as well as separate specialty strategies, such as Private Equity or Asian-focused all-asset-class strategies.

Partners Capital deploys an investment philosophy that embraces many of the powerful diversification benefits of the "endowment model" of investing, but with a more dynamic approach to asset allocation, which seeks to clearly delineate between performances derived from market factors as opposed to the skill of individual managers.

Today, with $50B+ in assets advised, Partners Capital's clients comprise an approximately equal mix of private individuals and institutional clients. Many of our clients are among the most sophisticated investors in the world, with a sound understanding of investment principles and experience across multiple asset classes.

Due to continued growth in our assets under management, we are looking for a small number of individuals who are passionate about investing to join us as an Analyst in our Singapore office.

Investment Analyst Job Description

Portfolio Management: The Investment Analyst is expected to support Investment Principals with the management, maintenance, and monitoring of client investment portfolios. This entails reviewing clients’ balance sheets, preparing investment and portfolio analyses, brainstorming recommendations relating to client portfolio asset allocation, portfolio performance and currency exposure reviews, and preparing presentation materials for client meetings. The role requires a high degree of numeracy, strong Excel and PowerPoint skills, and an ability to produce zero-defect work to tight deadlines, often while working on several tasks concurrently. With support and training, the Investment Analyst is expected to grow into a position to attend client meetings and develop relationships with clients.

Investment Analysis: The Investment Analyst will be assisting senior investment research members with the identification of promising investment theses and conducting due diligence on asset managers. The Investment Analyst will drive the quantitative analysis that forms the cornerstone of all research projects. The role requires a high degree of numeracy, strong Excel modelling skills and the willingness and ability to understand (often complicated) investment strategies. Over time, the Investment Analyst will be expected to develop one or more specialist areas of expertise, manage relationships with managers in those areas and be able to identify and sponsor new investments in those areas through the investment process.

Other:In addition to the above, the Investment Analyst will be expected to contribute to other areas of the business which might include: participating in business development, research on specific investment topics, or assisting with office operations.

Investment Analyst Attributes

The ideal candidate is intellectually curious and possess strong quantitative and analytical skills with an active interest in investment and capital markets. Good problem-solving and interpersonal skills and the ability to thrive in a collaborative working environment are essential. Intimate knowledge of Microsoft Office is needed.

Candidates that are University graduates expecting a 1st or upper 2ndclass degree (or equivalent) or those with up to 3 years’ working experience will be considered for the role. University graduates should have relevant working experience from prior internships.

Candidates considering careers in asset management, investment consulting, hedge funds, investment banking, private equity or management consulting who want to develop investment insight from investing across asset classes and from evaluating and selecting the best asset managers are likely to find the opportunity at Partners Capital compelling. Prior industry experience would be advantageous.

Remuneration and Development

We offer a competitive package including long term performance related incentives. Partners Capital is committed to development of its staff and provides extensive on-the-job learning opportunities as well as support for pursuit of formal qualifications such as Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc.

Application Details

We are accepting applications for our Singapore office. Please submit your CV and a brief cover letter stating your motivations for applying.

Attractive Remunerations + Working hours

• Responsible for interpreting the images and diagnosing illnesses and injuries

• Assessing patients and their clinical requirements to determine appropriate radiographic techniques

• Performing a range of radiographic examinations on patients to produce high-quality images

• Assisting in more complex radiological examinations under the supervision of a radiologist and senior staff

Requirements:

• Degree in Radiography / Medical Imaging / Sonography or equivalent from a recognized institution

• Able to work in a team or independently

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilities:

• Bookings of cargo with airlines.
• Explore systems, understand and prepare analysis reports and commentary wider team & stakeholders to make better business decisions.
• Monitor shipments status and update customers timely and effectively.
• Demonstrate and employ a high degree of detail and focus on every job.
• Serve as backup to internal support group.
• Responsible for maintaining timely tracking status accuracy and schedules for all jobs.
• Maintaining internal/external KPIs and SOPs to meet customer requirements.
• Any other ad-hoc additional functions mandated by Management.

Skills / Requirements:

• Minimum 3-4 years of experience in logistics industry.
• Proven experience in negotiating freight rates with carriers.
• Ability to work in a fast-paced and deadline-driven office environment.
• Advanced Excel – build base data tables and use it to create pivot tables, graphs, utilize formulas.
• Knowledge of Import/Export regulations and documents.
• Ability to multi-task, prioritize, and manage time effectively.
• Understanding of profitability and loss and how to plan to drive growth.
• Excellent verbal & written communication skills.
• Coordinate with overseas and local branch for operation and rate issues.
• Required to liaise with Mandarin speaking stakeholders from overseas, proficient in Mandarin will be beneficial.
• Proficiency in Microsoft Office.

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment