Responsibilities

• Assist the Branch Manager & Operation Manager to ensure smooth daily operations of store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieveing optimal sales
• Oversees outlet stocks inventory and control
• Provide professional services in manicure, pedicure including nail art, gel acrylic, cuticle removal, shaping, massage, etc.
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.

Requirements:

• At least 2 year in nail & beauty service industry
• well-groomed
• Positive attitude, persuasive, ambitious, agressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paces environment

Job Responsibilities:
• Lead the month end closing activities, prepare and review of journals and reports
• Prepare monthly financial statements, audit schedules, reconciliation of accounts,
inter-company confirmation and other accounting records
• Ensure timely and accurate submission of GST, annual tax returns and other
statutory filings
• Liaise with external auditors, tax agents, banks, corporate secretary and
government authorities for all statutory and regulatory requirements to ensure
compliance
• Perform monthly inventory reconciliation & attend yearly stock take activity
• Review, implement and improve financial workflows/processes to strengthen
internal control and compliance and to enhance operational efficiencies
• Assist in Forecasting and Budgeting
• Provide mentorship to junior members of the team
• Any other ad hoc duties as assigned by the Reporting Manager.

Requirements:

• Degree in Finance, Accounting or equivalent qualification.
• 5 years and above with team management experience
• Meticulous, possess good analytical and problem-solving skills
• Good knowledge and experience of Xero is a major plus.
• Able to work well under pressure and able to cope with tight deadlines
• Adaptable, determined and be someone who wants to be in a fast-paced
environment that promotes changes and drive for achievements

Key Responsibilities:

Client Acquisition:

• Identify and target potential clients through research, networking, and outreach.
• Develop and execute effective sales strategies to meet and exceed targets.

Relationship Management:

• Build and maintain strong, long-lasting client relationships.
• Serve as the primary point of contact for clients, addressing their needs and concerns promptly.

Market Research & Strategy:

• Conduct market research to identify trends, competitor activities, and customer needs.
• Collaborate with the marketing team to design tailored solutions and campaigns.

Proposal & Negotiation:

• Prepare persuasive business proposals, presentations, and contracts.
• Negotiate terms and close deals that align with company objectives.

Cross-functional Collaboration:

• Work closely with operations, marketing, and account management teams to ensure seamless service delivery and client satisfaction.

Reporting & Analysis:

• Maintain accurate records of sales activities and client interactions in CRM tools.
• Provide regular updates and reports on sales performance to management.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical skills with the ability to identify trends and opportunities.
• Proficiency in CRM software and Microsoft Office Suite.
• Self-motivated, goal-oriented, and able to work both independently and as part of a team.

Main Responsibilities

• The leadership and management of insurance intermediation for the team including business production, risk placing, and client servicing and associated functions.
• Evaluate potential opportunities and build business plans backed by solid research & data.
• To develop strategic production and development plans for the Company, including the identification of new business opportunities and the planning and development of new initiatives.
• To promote effective and regular communication within the Department and with other Departments.
• To promote and ensure compliance with the Company’s Rules and Procedures and other management instructions.

Regulatory Responsibilities / Knowledge Required

• To be familiar with the regulatory obligations imposed by Monetary Authority of Singapore (MAS).
• To ensure you are trained and competent to perform your duties to the required standard and in compliance with the Monetary Authority of Singapore (MAS) regulations.
• Detailed understanding and knowledge of general insurance and the underlying legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Experience/Knowledge/Skills

• Minimum 5 years’ experience in insurance broking industry is desirable.
• Excellent organizational skills and attention to detail.
• Well-developed Leadership and Management skills
• Ability to build and maintain profitable long-term relationships with clients and colleagues
• Ability to handle multiple priorities in a fast paced environment
• Strong negotiation, influencing skills, analytical, verbal and written communication skills.
• Proficiency in MS Outlook, Word, Excel and PowerPoint.

Responsibilities:

- Liaise with customers on all matters and work with internal departments to ensure that customers requests are met

Requirements:

- Min ‘A’ level / Diploma in manufacturing / engineering or related fields or equivalent

- Min 3 years experience in sales or quality in manufacturing industries

- Able to work with interdepartment members to support customer requests or requirements

- Able to handle multiple priorities, operate with minimum supervision and adaptable to changes in priorities and approaches in fast-paced environment and work overtime

Special Projects & Investigations, Threat Intelligence team (SPI-TI) is seeking a motivated Threat Intelligence Analyst who is looking to join our team and contribute to tackling fraud and cyber cases originating in the Asia Pacific (APAC) region. The successful candidate will be responsible for uncovering emerging fraud schemes, conducting in-depth investigations, and providing critical written reports that inform strategic decision-making. A key focus will be on threat hunting, monitoring evolving fraud patterns, and mitigating potential risks in real time. Candidates must have robust threat-hunting experience, paired with the ability to communicate complex findings through clear, concise, and actionable reports.

Key job responsibilities

• Advanced Threat Hunting, Intelligence Gathering, and Analysis: Proactively hunt for fraud threats across multiple channels using advanced OSINT techniques and internal tools. Identify emerging threats and fraud trends specific to the APAC region, including refund fraud, account takeovers, counterfeit schemes, and bad actor tactics. Gather intelligence on regional fraud networks, dark web marketplaces, and various online communities. Regularly update the team on new and evolving fraud vectors specific to the APAC region.
• Fraud Case Investigations: Lead investigations into complex fraud cases, collaborating with intelligence analysts and cross-functional teams to uncover key details and determine the scope of fraudulent activities.
• Writing & Reporting: Prepare detailed, accurate, and well-organized intelligence reports that convey both technical and non-technical information to a wide range of audiences, including executive leadership, legal teams, and external stakeholders. Reports should clearly outline findings, fraud methodologies, and proposed mitigation strategies.
• Process Documentation: Maintain and update documentation for investigation procedures, threat-hunting workflows, and OSINT techniques, ensuring they remain relevant and actionable for the team.

Basic qualifications

• High level of proficiency in writing, reading and speaking in Mandarin Chinese due to business requirements.
• Bachelor’s degree in a relevant field (e.g. Criminal Justice, Risk Management, Cybersecurity, Intelligence, etc.).
• 3+ years of experience in fraud investigation, threat intelligence, or risk management, with a focus on threat hunting and intelligence gathering in the APAC region.
• Proven ability to independently conduct threat hunts and surface actionable intelligence, particularly through OSINT and deep-dive investigations into online fraud communities.
• Experience with using data analysis and SQL in investigations.
• Strong writing skills, with the ability to create clear, concise, and well-structured reports for both technical and non-technical audiences.

Preferred qualifications

• Familiarity with fraud trends specific to the APAC region, including knowledge of threat actor tactics, techniques, and procedures (TTPs).
• Experience with threat intelligence tools and platforms for OSINT investigations.
• Experience writing detailed investigative reports for legal, compliance, or law enforcement purposes.
• Knowledge of APAC regulations and compliance frameworks related to cybercrime and fraud prevention.

Job Description:

• Assist the Branch Manager & Operation Manager to ensure smooth daily operations of store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieveing optimal sales
• Oversees outlet stocks inventory and control
• Provide professional services in manicure, pedicure including nail art, gel acrylic, cuticle removal, shaping, massage, etc.
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.

Requirement:

• At least 2 year in nail & beauty service industry
• well-groomed
• Positive attitude, persuasive, ambitious, agressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paces environment

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Lucence is a precision oncology company committed to bringing clarity to cancer care. Lucence makes ultrasensitive non-invasive liquid biopsy tests to provide doctors and their patients life-changing information to enable earlier detection and effective treatment. Headquartered in Palo Alto and Singapore, Lucence supplies personalized cancer care services through twin CLIA-licensed laboratories in the United States and Singapore.

Key responsibilities:

• Performing high complexity testing according to established SOPs for molecular diagnostic techniques, including nucleic acid extraction, PCR, genotyping, and next generation sequencing.
• Correctly receiving, requisitioning, processing, and ensuring proper identification of specimens and chain of custody.
• Troubleshooting and resolving technical problems as needed.
• Participating in technical and clinical verification and validation studies.
• Participating in internal and external quality assurance programs.
• Monitoring inventory and lab supplies in assigned areas.
• Maintaining strict quality standards according to laboratory accreditation and licensing requirements, e.g. CAP, CLIA, HCSA.
• Performing, recording and interpreting results of quality control procedures and taking corrective action where necessary
• Performing other duties as assigned to ensure smooth laboratory operations.

To be a good fit for this role, you would have:

• At least a bachelor’s degree in Biomedical Science, Life Sciences or its equivalent.
• Familiarity with molecular diagnostics techniques, including handling of patient samples, nucleic acid extraction, real-time PCR, genotyping and sequencing etc. would be an advantage
• Willingness to undergo training, including MT(ASCP) certification and California Clinical Laboratory Scientist license exam.
• Usual working hours would be 8.30 am-6.30 pm / 8.30am-5.30pm and half-days on Sat (subject to shift allocations).
• A high degree of attention to detail and ability to stay focused executing the complex laboratory protocol.
• Willingness to ‘roll your sleeves up’ and a ‘can-do’ attitude.
• Strong interpersonal and communication skills, ability to work collaboratively with others.
• Exceptional attention to detail as meticulousness is key when dealing with patient samples.
• Strong self-motivation, resilience, keen interest in learning and the ability to work well under pressure.
• Ability to work independently and complete assigned tasks in a timely manner.
• Fully vaccinated status against COVID-19.
• This is a full time role with a minimum commitment of 3 years with the potential of being deployed overseas (USA) for a 1.5-year period upon completion of training (1-year period).

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 2 years’ experience as Business Development Executive

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

What you will do:

As IT Delivery Lead-SAP, you will be responsible for designing and implementing complex IT systems and strategies that align with the organization's goals and objectives. Works closely with stakeholders to understand needs and develops solutions that meet business requirements that are scalable, secure, and cost-effective.

How you will do it:

• To manage DevOps and Projects delivery in APAC region.
• Ensure effective liaisoning with business stakeholders in the region as well as to ensure coordination of technical work with global delivery team.
• Responsible for spearheading holistic engagement of SAP COE team with APAC IT business counterparts.
• Work with business process owners and local APAC IT leadership to harmonize and consolidate the business processes and supporting applications.
• Support the design and maintenance of SAP Solution Template according to business requirements, ensuring delivery of solution based on best practices and ensure its continued governance.
• Responsible for design, build & test, and maintaining accurate documentation throughout the SDLC (Software Development Life Cycle) process for the projects executed in APAC.
• Lead the Solution design & integration workshops for APAC BU processes, especially in major projects with other value stream leaders to ensure that cross value stream integration requirements are implemented in the overall design of end-to-end business processes.
• Work with and manage cross-functional teams to develop SAP solutions in reporting requirements, functionality, and security.
• Ensure adherence to SAP solution architecture design governance processes.
• Guide and work closely with the SAP DevOps teams (Application Maintenance Services) team for the regional SAP Support needs, configuration and code changes.
• Design, analyze & estimate of business-driven projects, coordinating project planning & demand management efforts with IT Business Partners.
• Develop Project Plans, Resource plans, Estimates, review with business and leadership, optimize and provide the finalized, detailed estimates to business for project execution.

What we look for:

• Bachelor’s Degree in Computer Science, Information Systems, Finance, or a related field.
• A minimum of 8 years of experience in SAP implementation processes.
• Demonstrated expertise in SAP FI/CO modules and a deep understanding of financial reporting processes.
• Strong analytical skills with the ability to translate complex business requirements into functional specifications.
• Experience in leading cross-functional teams and managing multiple projects within a global enterprise.
• Excellent verbal and written communication skills, with proficiency in English.
• Ability to work in a fast-paced, team-oriented environment with a focus on meeting project deadlines.
• Working experience in a multinational corporation is highly preferred.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Job Description

• Manage and be accountable for training delivery, quality and assurance in accordance with the regulations under relevant accreditation bodies such as SSG(WSQ), MOM(LSP) and the company’s policies and directives
• Ensure a high level of customer service and satisfaction across all centres and in-house training.
• Stay current and informed with the latest training innovations, offering changes and requirements.
• Ensure observance and adherence to all Avanta rules, regulations and policies.
• Maintain a high standard of integrity and professionalism and to uphold the good name and reputation of Avanta at all times.
• Protects organisation’s value by keeping information confidential.
• Other ad-hoc duties as assigned by the company.

Requirements

• Must have attained a WSQ Advanced Certificate in Training & Assessment (ACTA) or Advanced Certificate in Learning and Performance (ACLP).
• Must Possess a non-expired BCLS+AED Chief Instructor Certificate.
• Should preferably possess a minimum of one year of training experience in First aid related courses.
• Possessing the First Aid Trainer the Trainer (FA-TTT) and Standard First Aid Provider certificates will be an added advantage.

We are seeking a Reservations Administrator to assist the Managers by efficiently handling administrative tasks. This role requires providing support with skill and professionalism, encompassing a wide range of administrative functions.

Working Hours: Monday to Friday, 9 AM - 6 PM

Job Scope and Responsibilities:

• Perform clerical duties such as typing, filing, copying, emailing, answering, and responding to telephone calls and messages, as well as coordinating schedules and appointments.
• Maintain polite and professional communication via phone, email, and mail.
• Submit and follow up on maintenance requests.
• Arrange for office equipment maintenance or technical support.
• Assist with data gathering and communication for the execution of projects or events.

Requirements:

• Proficiency in Microsoft Office applications.
• Excellent organizational and multitasking skills.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Excellent communication skills, both verbal and written.
• Preferably, have experience in the Food & Beverage (F&B) industry or hospitality sector.
• Customer service-oriented with a friendly and professional demeanor.
• Ability to handle confidential information with discretion.
• Flexibility to adapt to changing priorities and manage time effectively.

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Duties:

• Evaluate patients' progress and prepare reports that detail progress

• Test and evaluate patients' physical and mental abilities and analyse medical data to determine realistic rehabilitation goals for patients.

• Select activities that will help individuals learn work and life-management skills within limits of their mental and physical capabilities.

• Recommend changes in patients' work or living environments, consistent with their needs and capabilities.

Requirements:

• Diploma / Degree in Occupational therapy

• Competent in carrying out functional assessments and trainings

• Able to conduct worksite assessments and job coaching

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

• Provide direct patient care to assigned patients, including assessment, planning, implementation, and evaluation of care.
• Administer medications and treatments as prescribed by physicians.
• Monitor patient vital signs and report any abnormal findings.
• Educate patients and their families on health conditions and self-care management.
• Maintain accurate and timely documentation in patient medical records.
• Collaborate with other members of the healthcare team to ensure optimal patient outcomes.
• Participate in quality improvement initiatives and staff development programs.
• Perform other duties as assigned.

Benefits:

• High Sign-On Bonus:
• No Night Shifts
• Sunday: Permanent Off Day

Qualifications:

• Valid Singapore Nursing Board license.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Attractive Remunerations + Working hours

• Responsible for interpreting the images and diagnosing illnesses and injuries

• Assessing patients and their clinical requirements to determine appropriate radiographic techniques

• Performing a range of radiographic examinations on patients to produce high-quality images

• Assisting in more complex radiological examinations under the supervision of a radiologist and senior staff

Requirements:

• Degree in Radiography / Medical Imaging / Sonography or equivalent from a recognized institution

• Able to work in a team or independently

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

• Receiving/transferring/checking and storing incoming goods
• Loading and unloading from containers and loose shipment
• Report any product damages
• To support general warehouse operations
• Practice good handling and usage of all Material-handling equipment (MHE) for warehouse
• Responsible for adhering to EHS procedures and requirements
• Any other ad-hoc duties as assigned by the superior from time to time

Requirements:

• Ability to operate lifting equipment such as forklift, reach truck etc.
• Ability to carry out simple daily maintenance to lifting equipment
• Past working experience in warehousing or related industry
• Some basic EHS (Environment, Health, Safety) knowledge
• Ability to work on rotating shift

Location: Tuas South Avenue ( Transport provided from Jurong East MRT)

Our client is a leading logistics company. They are looking for a IT Senior Executive to assist their IT team for the next phrase of their business. They are located at West of Singapore– easily accessible. The IT Senior Executive is responsible for:

Duties

• Handle second-level issue escalations from IT Support Officers.
• Maintain the HR server, fingerprint devices, and Dormitory Management System server.
• Oversee Active Directory, file server, FTP server, backup server, print server, and fax server.
• Conduct regular monitoring and maintenance of the network and related devices.
• Monitor and maintain DNS, DHCP, VLAN, and Proxy Server configurations.
• Set up and manage wireless devices to ensure seamless connectivity.
• Monitor and maintain spam filters, managed switches, and network appliances.
• Execute ad-hoc jobs or special projects as required.

Requirements

• Min Diploma in Information Technology
• Minimum 3 years working experience
• Good knowledge in computer hardware, software, networking and Windows
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 2 years’ experience as Business Development Executive

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

This role is for an experienced Technical Project Manager with expertise in ICT delivery architecture, cloud operations, and ITIL-based service operations.

The candidate will have hands-on experience managing technical projects, working with Solutions Presales, and overseeing the transition of new telecommunications products and services into Day1 and Day2 operations.

The candidate should possess a deep understanding of both on-premises and cloud-based ICT environments, particularly Azure operations, and be familiar with Digital Platforms for Automation, Monitoring tools, and ServiceNow.

Make an Impact by:

1. ICT Delivery Operations

• Support the end-to-end delivery of ICT outsourcing projects, focusing on server, storage, and network operations within both on-prem and cloud environments.
• Participate in ICT cloud outsourcing efforts, particularly in Azure operations, ensuring seamless service delivery and optimization.
• Collaborate with Solutions Presales teams to define delivery scope, assess costs, plan resource utilization, and evaluate potential risks in technical projects.
• Apply ITIL framework principles to manage Delivery Service lifecycles, ensuring adherence to best practices for service delivery and operations.
• Lead the implementation of technical projects, including timelines, resource allocation, and risk mitigation.
• Implement automation and monitoring tools to improve operational efficiencies and service reliability.
• Participate in ServiceNow operations to implement incident management, service requests, change management, problem management, and maintaining the configuration management database (CMDB).

2. Delivery Service Operations

• Collaborate with Product and Product Engineering teams to transition new telecommunications products and services into Day1 (go-live) and Day2 (ongoing) operational environments.
• Oversee and manage the transition scope of work, ensuring that all deliverables meet operational readiness criteria.
• Ensure the successful integration and support of networking products, including Fortinet, Cisco SD-WAN, Cisco Route and Switch, and VMware VeloCloud.
• Work closely with Product, Product Engineering, Day1, Day2 operations teams to ensure a smooth handover of services and monitor the performance and stability of the new products post-transition.

Skills for Success:

• Bachelor’s degree in engineering, Information Technology, or a related field.
• Minimum 5 years of experience in ICT outsourcing, cloud technologies, and networking, with a hands-on approach to project delivery.
• Certifications: Azure Cloud Certified (required) ITIL Practitioner (preferred).
• Strong experience with cloud platforms, particularly Azure, in a delivery and operations capacity. In-depth understanding of networking technologies, including Fortinet, Cisco SD-WAN, Cisco Route and Switch, and VeloCloud.
• Demonstrated experience leading technical projects, including managing scope, costs, resources, and risks.
• Proficient with automation and monitoring tools for ICT infrastructure management.
• Experience with ServiceNow for IT service management, specifically in incident, service request, change, and problem management, as well as CMDB.
• Strong leadership and project management skills with the ability to manage cross-functional teams and work under pressure.
• Proven ability to deliver technical solutions aligned with business goals while managing costs and risks.
• Excellent communication and interpersonal skills, capable of engaging with both technical and non-technical stakeholders.
• Strong problem-solving capabilities, with a focus on improving service delivery and operational efficiency.
• Adaptability to evolving technologies and business needs within the telecommunications sector.