JOB SUMMARY

• This role could be based in Singapore or India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• Support the development and implementation of a HR investigations framework to investigate employment related concerns and Non-Financial Misconduct (NFM) matters, such as grievances, allegations of unfair treatment, bullying, harassment, discrimination and victimisation (HR investigations).
• Support the development and implementation of policies, procedures and process documents to ensure the integrity and effectiveness of HR investigations.
• Oversee, supportor provide guidance on HR investigations as needed. Manage complex HR investigations, disciplinaries, appeals as needed. Ensure that HR investigations are conducted thoroughly, impartially, and timely.
• In partnership with the ER Leadership Team (ERLT), uplift and maintain the function’s capabilities to conduct HR investigations in accordance with Group Policies, Standards and best practices - including appropriate escalation, case management, employee support, data capture, evidence management, electronic evidence retrieval and review, interviewing and reporting.
• Support the enhancement of the function’s investigation capabilities by leveraging on technology, conducting data analytics and studying industry benchmarks.
• Collaborate with internal stakeholders in Business, CFCR, Legal and HR to ensure that HR investigations align with the Bank's overall risk management and governance strategies.
• Support the assessment of investigation findings to identify systemic issues or trends and support the development of remediation plans to address the root causes of misconduct (including NFM) and prevent future occurrences.
• Lead or support projects and programmes to enhance the Bank’s management of misconduct as needed, such as the Bank’s NFM framework, in line with legal and regulatory requirements.
• Support the development and enhancements of ER Case Management System.

RESPONSIBILITIES
Strategy

• Support the development and implementation of HR investigation framework.
• Support the development and implementation of policies, procedures and process documents to ensure the integrity and effectiveness of HR investigations.
• Collaborate with internal stakeholders in Business, CFCR, Legal and HR to ensure that HR investigations align with the Bank's overall risk management and governance strategies.

Business

• Provide regular reports and other Management Information in an agreed and standardised format.
• Coordinate identification of themes, trends and lessons learnt from HR investigations across the Bank to support the continuous improvement of the Bank’s conduct culture.

Processes

• Support, oversee or provide guidance on HR investigations as needed.
• Manage complex HR investigations, disciplinaries, appeals as needed.
• Ensure that HR investigations are conducted thoroughly, impartially, and timely.

People & Talent

• Lead through example and build the appropriate culture and values.
• Continuously take steps to develop and improve investigative technical skills across HR with the view of delivering high quality investigations that protect the interests of the Bank and employees.
• Support the provision of trainings on how to conduct investigations and other conduct and culture related topics. Conduct lessons-learned meetings among team members, hold roundtable talks and collect feedback openly.
• Establish, develop, and maintain close collaboration with key internal functional stakeholders including SIS, Legal, CFCR, and across HR, to fully embed the HR Investigations framework including the formalisation of policies, procedures, processes and controls.

Risk Management

• Conduct risk assessments on concerns and allegations through the lifecycle of an investigation, comply with mandatory escalation requirements and recommend appropriate actions to mitigate associated risks.
• Ensure senior management and Risk Owners are fully informed of all key risks and issues in area of responsibility and reported in line with Bank’s operational risk process.
• Proactively collaborate with relevant stakeholders to identify opportunities for improvement in the quality and timeliness of investigations, and the robust management of operational, legal and regulatory risk, with the view to developing and implementing effective solutions and drive continuous improvement.
• Conduct thematic reviews to identify common themes or trends, and share observations with relevant Risk Owners.

Governance

• Conduct HR investigations in accordance with the Bank’s relevant policies including the Grievance Standard, Speaking Up Standard, Group Investigation Standard and Practice Notes as needed.
• Provide reporting and/or Management Information to relevant governance bodies as needed.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters including timely responses to Internal Audit or regulatory requests.

Key Stakeholders

• ERLT
• Shared Investigative Services
• HR stakeholders
• CFCR

Our Ideal Candidate

Required

• 7+ years of experience in conducting investigations in a corporate environment.
• Demonstrated proficiency in establishing effective policies, procedures and processes in conducting high quality, timely investigations, ensuring fair treatment to impacted individuals.
• Excellent judgement, collaborative, being a team player, diplomacy, empathy and a ‘can-do attitude’.
• Politeness, sensitivity and the ability to gently but professionally stand your ground when needed.
• An inquisitive approach to practices, procedures, and specific transactions.
• Personal authority and integrity, independence, creativity, resourcefulness and resilience.
• Must possess ability to assess risk, leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.

Desirable

• Knowledge of employment law and regulatory standards relevant to employee conduct in financial services.

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Business Partnering
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

No experience/Diploma in Precision/Mechanical/Mechatronic/Electrical/Electronic/Industrial or related engineering

Basic (no experiene / fresh)-start from $2400-$2800+OT+allowances>$3K++

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Address: Gul Circle (Have company bus transportation islandwide)

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for the design, installation & configuration, testing and other customer support in IT system implementation projects, mainly with Microsoft Windows and Linux environment to the specifications of client’s requirements
• Understanding the customers’ system architecture and design
• Perform on-site and remote support for OS / middleware / network troubleshooting
• Perform regular maintenance to maintain the infrastructure including mission critical systems
• Manage project documentations (e.g. architecture design, parameter design, test spec plan/result, operation procedure manual etc) for new IT system implementation & its change.
• Any other ad-hoc duties as required or assigned

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. <R1988730> <Emily Ng Kim Yin>

Benefits:

• Basic Salary up to $1,900 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)
• $500 guarantee commission
• Career advancement opportunity
• Training will be provided
• Medical & dental benefits

Job Description:

This is a full time role for a Hair Therapist located in Singapore (Multiple Location). Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible for providing professional scalp and hair care advice, first assessing the client's scalp and hair condition. Based on this, recommend suitable treatments and products. Advise them on a hair care routine tailored to their needs and address specific concerns like dandruff, dryness, or hair damage.

Qualifications:

• At least 1 year experiences in relevant industry

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in ALPS Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

Role: .Net Developer

Job Purpose

To plan, analyze, develop and maintain business applications based on business users’ IT requirements and to provide support services to business users over issues encountered upon using the applications.

Technical Skills Required:

React JS, C#, ASP.NET, .Net

Duties & Responsibilities

• Design and implement high quality complex applications and solutions.

• Provide post-implementation maintenance support.

• Conduct technical feasibility study, analyse requirement specifications and collaborate with teams to design and architect solutions including developing proof of concepts.

• Document and update the technical design specifications.

• Prepare effort estimation, develop technical activities, schedule and work breakdown structures to ensure compliance to project scope, deliverables, resources and budget.

• Ensure compliance with security, development and quality standards.

• Identify and keep abreast of latest application development and technology trends on new initiative and emerging technologies.

• Conduct or facilitate knowledge sharing of emerging technologies.

Requirements:

• A degree in Computer Science, Computer Engineering, Information Technology or equivalent. Fresh graduates with the relevant experience are welcomed to apply.

• Relevant experience in application design, development and support, and has completed at least 3 rounds of SDLC in web development.

• Strong programming skill in C#, ASP.NET Core, ReactJs, Entity Framework, Javascript framework and Bootstrap.

• Experience with Cloud offering and Azure hosting environment

• Having working experience in Angular, WebDriverIO & DevOps would be an advantage.

• Deep knowledge in Relational Database Management System (RDBMS) such as Oracle and MSSQL.

• Strong business process and analytical skills with the ability to assimilate information quickly, and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to get answered is essential.

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.

• Must be a self-starter and able to work independently with minimum supervision.

• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.

• Experience in Higher Education industry is a bonus.

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

· Develop CRM strategies and marketing campaigns to optimise customer retention and sales growth

· Plan and execute CRM campaigns end-to-end, including the design, processes, performance tracking, QA and ROI reporting

· Manage, plan and execute CRM and marketing campaigns on all communication channels including email, SMS, etc

· Identify and implement new cost-efficient communication channels

· Analyse existing customer data to understand customer behaviour, improve brand loyalty and gain new leads and potential customers

· Adopt new trends and strategies such as upselling and cross-selling to expand customer base

· Manage loyalty programme and member acquisition

· Coordinate with IT, product, operations teams, graphic designer and other internal and external stakeholders in the execution of CRM strategies to achieve defined business outcomes and revenue targets

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Inbound Call Centre

Duration: 12 months contract (Convertible)
Working days: 5 days per week (including weekdays and weekends)
Location: Raffles Place
Duration: 12 months (renewable / convertible)
Note: 1-2 months training

Working hours:

o Morning shift: 8am-5pm, 9am-6pm, 10am-7pm

o Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm

o Night shift: 10.30pm – 8am (Not activated now but needs to be comfortable)

Main duties and responsibilities

· Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

· Respond to customers’ queries and concerns with the aim of achieving first call resolution.

· Follow up promptly with customers to resolve issues

· Provide customers’ feedback to respective business partners to improve customer experience

· Introduce and educate customers on the self-service/automated banking channels.

· Perform after- call administration work

· Use customer service and sales skills to optimize customer satisfaction of each customer contact

· Maximize opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

· Possess a Diploma or Degree in any discipline

· Able to commit to 24/7 rotating shift work, needs to be comfortable working shift work

· Must be comfortable with call centre environment – can be stressful as it’s very regulated – all calls are monitored, and KPIs are pegged at how fast and how well the CSE attends to calls. (Productivity and service quality)

· Comfortable with desk bound role.

· Must be prepared to cross-sell. (E.g., personal loans- talk about compound interest)

· Will be required to work 5 days in a week, including weekends and public holidays

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

This position requires the individual to performs electro-mechanical assembly operations, troubleshooting, repair & maintenance and testing of pneumatic systems/machine.

Duration: 12 months contract

Location: Upper Changi

Day Shift – 7.00am - 4.30pm

Noon Shift – 430pm to 130am ($25 Per Shift and one way transport home)

Job Duties:

• Utilizes routine work orders, schematics, wiring diagrams, parts and wire lists, written and/or verbal instructions to build, repair and/or test electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components.
• Performs electro-mechanical assembly operations, troubleshooting and repair. Identifies and corrects errors.
• Observes all safety standards. Maintains a secure, safe, clean and healthy work environment. Attends required health and safety training and follows safety and security policies, procedures and practices. Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept. Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly. Actively strives to prevent accidents and injuries.
• Utilizes test fixtures, electronic measurement equipment, leak detectors, and/or vacuum pumps to test assemblies, subassemblies and components. Enters data on computer terminal, such as progress, work expense and labor details. May perform computer programming, repair or software installs.
• Details finished work. Receives parts and performs audits to ensure all necessary parts are available to perform built, test and repair. Inspects parts for defects. Troubleshoots and improves processes and involved in test.

Interested candidates may apply through the application system. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Supervisor located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for the daily operations of the restaurant, ensuring smooth and efficient functioning while maintaining company standards and integrity. They will drive sales through effective operational execution and respond to customer feedback and complaints. Cost control measures will be implemented to achieve profitability, and the manager will be responsible for managing restaurant liability in terms of human resources, safety, and security. High standards of quality control and hygiene will be maintained, and the manager will handle staff recruitment, training, and development. Managing and motivating staff, ensuring sufficient staffing, and overseeing event management are key responsibilities. Additionally, the role involves assisting in planning the beverage and wine menu, submitting monthly inventory, managing the POS system, generating reports, collecting customer feedback, ensuring stock availability, handling cash bank-ins, and maintaining cleanliness and order in the restaurant.

Qualifications:

• Minimum 3 years of experience in F&B.

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Captain located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for overseeing the operation of assigned F&B outlets, ensuring that service operations run smoothly and efficiently. They will maintain high standards of customer relations, addressing complaints and queries satisfactorily. The manager will ensure the outlet is properly set up for service and that operations minimize wastage, breakage, and spoilage. They will apply effective selling techniques to exceed guest expectations and drive revenue. Additionally, the role involves overseeing cash and stock control, ensuring all drinks are prepared according to standard operating procedures, and continuously innovating in the creation and presentation of cocktails. Understanding bar and beverage control, recommending food and drink pairings, and training and motivating the service team are also key aspects of the role. The manager may also take on any ad-hoc duties as required..

Qualifications:

• Minimum 2 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 8.30am to 5.30pm)
• Our company emphasises on good career progression

Job Description:

This is a full time role for a Forklift Driver located in Penjuru. Our company is one of the food product supplier and you will be responsible for operating forklifts to move and organize materials safely, maintaining accurate inventory records, and conducting periodic stock checks. It also includes coordinating with the team for material movement and assisting with general warehouse tasks like packing, labeling, and housekeeping.

Qualifications:

• Relevant experience as a forklift operator
• Valid forklift operator certification/license required.

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Location: Toa Payoh / Choa Chu Kang / Compass One / Harbourfront

Working hours: Depending on location

5.5 working days per week

Mon - Fri + Sat (half day)

Salary: Up to $3500 + allowance

Duration: 12 months contract

Responsibilities:

1) Attend to walk-in customers

2) Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)

3) Assist in customers’ enquiries and ensure service delivery standards are met in achieving total customer satisfaction

4) Prospect and introduce customers to the Bank’s products and services

5) Educate and migrate customers towards our digital platform

6) Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint

7) Ability to understand issues and appropriately escalate to Management in a timely fashion

8) Ensure compliance with all regulatory requirements

9) Contributes to self and team effort by accomplishing related results

Requirements:

• Customer Oriented
• Able to cope with large crowd
• Individuals with customer service experience

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/7761

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)