MISSION

The special needs teacher develops specialized assistance practices that are as close as possible to the student's needs and difficulties. It is first of all through observation, attentive listening and teamwork with the teaching and educational teams that he tries to get to know the student better, understand him/her and support him/her.

RESPONSIBILITIES

• Help children with special educational needs, within the framework of the GAIN (support and integration group), by working with students in pairs or in small groups
• Follow the progress of these students with the members of GAIN and the Educational management
• Participate in educational team meetings and weekly meetings with Educational management
• Assist teachers in analyzing identified difficulties and developing appropriate responses
• Participate in cycle dialogues to help teachers with differentiation in class, as well creating and monitoring groups based on needs if necessary
• Design and implement assessment methods of student’s learnings, in liaison with other teachers or professional partners
• Identify preschool intervention needs to facilitate secondary school integration and early learnings
• Promote the socialization of students in the school
• Welcome, inform and meet students' parents
• Provide personalized follow-up of students in relation with families and participate in their educational project
• Contribute to the school’s operation and to teamwork
• Use information and communication technologies to support learnings

SKILLS, ABILITY AND REQUIRED QUALIFICATION

• French Ministry of Education tenured teacher or equivalent
• Complementary certification 2CA-SH, CAPPEI required
• Experience in teaching adapted for children with disabilities
• Middle and High school experience, RASED, ULIS or SEGPA required
• Knowledge of the French education system
• Organised and good interpersonal skills
• Reactivity and availability
• Ability to adapt and benevolence
• Very good writing and speaking skills
• Strong ability to work in a team and to demonstrate dedication to projects
• Mastery of digital tools
• Ability to adapt to non-French speaking students
• Ability to provide instruction adapted to a wide variety of students
• Ability to work in a transversal and multidisciplinary way
• Proficiency in English (B1 level and above) is a plus

WORKING CONDITIONS

• Full time (27 hours/week) position
• Remuneration will be based on company salary scale
• Starting date: end of August 2025

*Former IFS employees can only apply 3 years after they have left IFS.*

If you are interested, please apply directly at IFS career portal https://www.ifs.edu.sg/careers/

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Role: Application Technology Delivery Manager (ADM TDM)

Job Requisition Number: JR47811, JR47832, JR47955

Job Level: More than 6 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Key Requirements:

Essential:

• Commitment.
• Minimum 5 years of working experience in E2E project implementation
• Good understanding and experience in Software Development Life Cycle (SDLC).\
• Experience in working in vendor environment.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

Working experience with AML (specifically transaction monitoring will be nice to have).

Technical Skills:

• Experience with managing end to end implementation of projects.
• Experience with managing and working with external vendors/teams.
• Database (Ability to use and understand for the purpose of analysis and design and investigation)
• Analyse Requirements and form solutions for the application.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Side income of weekend job! (Hourly Rate $15)
• Good Eyesight
• Aircond Environment
• Only work for 2 days in a week
• Location: 26 Ang Mo Kio Industrial Park 2

Responsibilities:

· Able to motivate and lead the sales team.
· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.
· Able to work in full autonomy and yet able to follow the direction and strategy of the management.
· Good fashion sense and keeping up to date with current trends.
· Good knowledge of retail business.
· Able to train promoters and improve the visual merchandising.
· Understand the market, competitors and brand environment.
· At least 5 years of managerial exposure.
· Experience in retail operations, liaising with suppliers, merchandising, etc.
· Able to work shifts hours/weekends/public holiday.
· Customer service oriented.
· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

JOB Advertisement :-

Role : Software Developer (GIS experience)

Minimum Experience 5+ Years in :-

• Programming Languages: C#, Python, Pandas, HTML, CSS

• Scripting Languages: ArcGIS JavaScript API, JavaScript

• Database/RDBMS: PostgreSQL, Oracle

• Platforms: Sublime Text, Anaconda, Visual Studio Code, VS

• Others: Google Cloud

• GIS & Image Processing Software: ArcMap, ArcGIS Online, ArcGIS Pro, ArcGIS Server, ArcGIS Portal, Geo Server.

• GPS: Leica GPS & DGPS, Trimble, Garmin GPS, Total Station.

• Experience in features like SLD, GIS data editing and maintenance. Utilized ArcGIS Pro 3.0.3, ArcGIS Utility Networks 6, ArcGIS Enterprise 11, and MS SQL Server 2019.

• Support business activities for ESRI ArcGIS platform.

• Responsible for integration testing, Application testing, regression testing.

• Requirement gathering and customer engagement

What you will be working on: As a UX Designer in our team, you will drive design excellence and ensure the highest quality of user experience across our digital products. Your expertise will shape design solutions that meet user needs and business objectives, fostering a culture of collaboration and continuous improvement in design practices.

Your responsibilities include:

• Drive the end-to-end product design process — from discovering the problems and proposing design solutions to delivering the final design and supporting the product launch.

• Conduct workshops and co-creation sessions with business users and stakeholders, delve into business operations, and identify opportunities where technology can enhance service journeys. Connect the dots between business challenges, user needs, and technological advancements.

• Use qualitative and quantitative research methods including usability testing, A/B testing, user surveys, and in-depth interviews to gather insights that inform design solutions. Use this data to refine and enhance user experience continually.

• Rapidly create and iterate on ideas using user flows and mock-ups. Present design solutions backed by research insights to continually enhance user interactions.

• Able to translate usability test findings into actionable recommendations and simplify complex systems

• Establish design guidelines to ensure consistent design quality across products. Regularly review and update these standards.

• Work closely with the team to maintain and enhance our design system. Oversee all aspects of its usage, including guidelines, updates, and application across products.

• Develop and maintain strong relationships with cross-functional product teams. Foster an environment of collaboration and mutual respect, and encourage a culture of feedback and continuous improvement within the design team and beyond.

What we are looking for:

• Strong experience working collaboratively in agile cross-functional teams and skilled in stakeholder management with excellent organisational, presentation, and listening skills.

• Meticulous attention to details and good problem solving skills

• Open minded, curious and explorative

• Knowledge in design principles, colour theory and typography

• Knowledge and experience in running user research, ideation workshops and usability tests

• Degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, Business, or related disciplines.

• Minimum of 5 years of experience in the UX industry.

• Demonstrated experience working on at least 2 different products creating great usercentric solutions and aesthetic interfaces

• Expertise with popular design tools and software such as Figma, Miro, Adobe Creative Suite e.g. Photoshop and/or Illustrator, Notion, and Excel.

• Good digital illustration skills will be an added advantage

• Previous experience leading a UX design team and/or experience working in the government sector, with legacy systems or complex domains will be considered an advantage

• Singapore Based (Penjuru Road)
• Mon-Fri: 0830 - 1730 | Sat: 0830 1230
• Salary: $1500 - $1700 + OT + AWS
• 1 Year Experience as Cargo Hand in Logistics / Supply Chain Industry; able to work on Saturday and Support on off-day / public holiday when required.
• Career Progression Opportunities

Job Description

• Assist Driver to check shipment and perform delivery to multiple locations
• Assist Warehouse Activity i.e. packing and picking whenever completed deliveries

Job Requirements:

• Preferably 1 Year Experience as Cargo Hand in Logistics / Supply Chain Industry.
• Able to work on Saturday and Support on off-day / public holiday when required.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Looking for Part Timers who are willing to work in the WEST REGION of Singapore (Westgate, Jurong Point, Causeway Point)

Job Responsibilities:

• Promote our brand’s skincare/makeup/haircare products over the counter
• Build relationship with customers and deliver excellent customer service
• Perform skincare consultation and product demonstration over the counter to customers
• Meets personal and counter targets and complete tasks on time
• Ensure accuracy of stock level and transactions
• Ensure accurate sales entry in POS system and member database
• Ensure adequate protection measures in place for data are compliant with Personal Data Protection Act (PDPA) and Do Not Call (DNC)
• Ensure maintenance of store housekeeping and VMD display
• Maintains good conduct, complies with instructions, policies and regulations
• Accountable for cash till and deposit of cash, where applicable

Job Requirements:

• No experience are welcome, training will be provided
• Preferred to have 1 year of retail sales experience, in the beauty industry
• Proven sales track record
• Good interpersonal skills
• Independent, driven, possess initiative and optimistic
• A good team player
• Willing to work retail hours (shift work, weekends and public holidays)
• Passionate about the beauty and service industry

• Designing: Drawing up plans for new designs, such as buildings, roller coasters, space vehicles, and movie special effects
• Building: Overseeing construction projects
• Testing: Running quality-control tests on new products
• Analyzing: Analyzing existing processes and systems to improve them
• Developing technical data: Developing technical data for materials, dimensions, quantities, and costs
• Providing guidance: Providing guidance for the planning, engineering design, and maintenance of projects

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

What you will be working on: As a UX Designer in our team, you will drive design excellence and ensure the highest quality of user experience across our digital products. Your expertise will shape design solutions that meet user needs and business objectives, fostering a culture of collaboration and continuous improvement in design practices.

Your responsibilities include:

• Drive the end-to-end product design process — from discovering the problems and proposing design solutions to delivering the final design and supporting the product launch.

• Conduct workshops and co-creation sessions with business users and stakeholders, delve into business operations, and identify opportunities where technology can enhance service journeys. Connect the dots between business challenges, user needs, and technological advancements.

• Use qualitative and quantitative research methods including usability testing, A/B testing, user surveys, and in-depth interviews to gather insights that inform design solutions. Use this data to refine and enhance user experience continually.

• Rapidly create and iterate on ideas using user flows and mock-ups. Present design solutions backed by research insights to continually enhance user interactions.

• Able to translate usability test findings into actionable recommendations and simplify complex systems

• Establish design guidelines to ensure consistent design quality across products. Regularly review and update these standards.

• Work closely with the team to maintain and enhance our design system. Oversee all aspects of its usage, including guidelines, updates, and application across products.

• Develop and maintain strong relationships with cross-functional product teams. Foster an environment of collaboration and mutual respect, and encourage a culture of feedback and continuous improvement within the design team and beyond.

What we are looking for:

• Strong experience working collaboratively in agile cross-functional teams and skilled in stakeholder management with excellent organisational, presentation, and listening skills.

• Meticulous attention to details and good problem solving skills

• Open minded, curious and explorative

• Knowledge in design principles, colour theory and typography

• Knowledge and experience in running user research, ideation workshops and usability tests

• Degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, Business, or related disciplines.

• Minimum of 5 years of experience in the UX industry.

• Demonstrated experience working on at least 2 different products creating great usercentric solutions and aesthetic interfaces

• Expertise with popular design tools and software such as Figma, Miro, Adobe Creative Suite e.g. Photoshop and/or Illustrator, Notion, and Excel.

• Good digital illustration skills will be an added advantage

• Previous experience leading a UX design team and/or experience working in the government sector, with legacy systems or complex domains will be considered an advantage

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

The Youth Care Worker is responsible with delivering trauma-informed care, supervision, and management to female adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the Youth Care Worker ensures that the residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Roles & Responsibilities

• Manage the full spectrum of GST accounts and record transaction data accurately.
• Prepare monthly reconciliation, financial reporting, closing statements, and manage AR/AP.
• Reconcile POS system transactions, including cash, bank, and credit card payments.
• Update fixed assets and depreciation records in accounting software.
• Prepare and review supplier payments, ensuring compliance with credit terms.
• Track and verify expenses, cash claims, and card usage submitted by outlet heads.
• Generate and maintain payroll and salary reports.
• Update attendance records, leave schedules, overtime, etc.
• Stay updated on MOM guidelines and implement changes as required.
• Handle general administrative tasks and other ad-hoc duties as needed.

Requirements

• Diploma or Degree in Accounting or related field.
• 3-5 years’ experience managing full-spectrum accounts, preferably in F&B.
• Proficient in English and Mandarin to liaise with cross functional team.
• Meticulous, organized, and able to multi-task efficiently.
• Independent, collaborative, and a good team player.
• Proficient in Microsoft Office (Excel & Word).
• Familiarity with Xero accounting, Zealys payroll, ePOS systems, and credit card portals.
• 5-day work week, immediate or short-notice availability preferred.
• No quota for foreign staff who need for working pass.

· Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.

· Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department

· Ensure prompt service with enthusiastic working attitude.

· Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.

· Develop risk management contingency plan in the operation of the department

· Implementing display guideline and planogram

· Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

Key Responsibilities:

• Create application design by working with technical leads and architects.
• Create and maintain high-quality Design documentation.
• Produce code with established design principles including static and dynamic code analysis.
• Proactively learn related architectural components including Databases, Message Broker\Contribute to deployment activities including Dockerization, CI/CD pipelines.
• Collaborate in a multi-cultural team.

Requirements:

• 3+ years of experience in Cloud Application development.
• Strong programming knowledge in one or more programming languages – preferably in Python / Golang / Java.

1. Able to produce a clear and maintainable codebase. Knowledge of clean coding practices such as S.O.L.I.D is essential.
2. Demonstrate skills in unit testing and appreciate the benefits of test suites.

• Demonstrate knowledge of REST API best practices and design guidelines.

1. Strong skill set in one or more REST API frameworks – such as Spring Boot, FAST API, and Flask.
2. Expected to know the performance, deployment, and security considerations of REST API

• Highly desirable to have GraphQL experience supporting Frontend applications.
• Hands-on experience in one or more relational Database systems – preferably in PostgreSQL.

1. Demonstrate ability to independently design Schema, usage of ORM tools, and write plain SQL.

• Working knowledge of event-driven architecture and experience in one or more Message Brokers, preferably Kafka.
• Essential to know the fundamentals of containerized applications.
• Able to work by integrating design with other teams even with insufficient/partial information.
• Desirable to have a working knowledge of public cloud infrastructure, preferably in AWS.

Job Description

• Provide survey reports
• ​Verify accuracy of survey data, measurements & calculations.
• ​Plan, organize & direct work involving more than one survey parties.
• Manage and maintain survey instruments, and survey data and records
• Prepare the setting out drawing for construction purpose

Requirements

• Degree in Building / Civil Engineering or related discipline
• Required language(s): English
• At least 3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): autocad
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• 6 Days Work Week (Ability to work beyond normal working hours)

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

An exceptionally organized and driven individual needed to oversee operational activities, handle daily tasks, and address issues to ensure seamless operations. The operation assistant will collaborate closely with the operations team, including the production and facility departments, ensuring the company meets its goals efficiently and effectively.

Responsibilities:

• Working with team leaders, supervisors, managers and department heads to align departmental needs and goals
• Coordinate with team members that all operations & projects activities are carried out in a timely and efficient manner
• Establish and manage records for all operational activities, ensuring that all documents are correctly filed and readily available for auditing.
• Providing reports to the Division Head and HOD to offer insight into the department's overall efficiency
• Ensuring that all activities conform to local and company standardss

Requirements:

• Proven experience as an operation assistant, or in a similar role
• At least a O-Level / Diploma in Business Administration or equivalent
• Strong problem-solving skills and attention to detail
• Proactive and able to work independently while also being part of a team
• Bilingual and excellent communication skills, both verbal and written
• Familiarity with business software applications such as Microsoft Office

Others:

• Working location: 22 Senoko Way
• 5 days work week (Monday to Friday)

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

An exceptionally organized and driven individual needed to oversee operational activities, handle daily tasks, and address issues to ensure seamless operations. The operations coordinator will collaborate closely with the operations team, including the production and facility departments, ensuring the company meets its goals efficiently and effectively.

Responsibilities:

• Working with team leaders, supervisors, managers and department heads to align departmental needs and goals
• Coordinate with team members that all operations & projects activities are carried out in a timely and efficient manner
• Establish and manage records for all operational activities, ensuring that all documents are correctly filed and readily available for auditing.
• Providing reports to the DH and HOD to offer insight into the department's overall efficiency
• Ensuring that all activities conform to local and company standards

Requirements:

• Proven experience as an operations coordinator, or in a similar role
• At least a O-Level / Diploma in Business Administration or equivalent
• Strong problem-solving skills and attention to detail
• Proactive and able to work independently while also being part of a team
• Bilingual and excellent communication skills, both verbal and written
• Familiarity with business software applications such as Microsoft Office

Others:

• Working location: 22 Senoko Way
• 5 days work week (Monday to Friday)

Responsilities

• Responsible for daily operations.
• Ensure efficiency across all work flow.
• Ensure the team fulfills all customer requirements on daily basis.
• Ensure service excellence and instill right attidude to entire operations team.
• Oversee the production department scheduling, production control, inventory control and output.

Requirements

• Min 'N' Level with 2 years working experience.
• Team player with positive attitude.
• Able to work independently and lead.
• Any adhoc dities are required.
• Good communication skills and possess leadership qualities.
• Posses strong initiative, good interpersonal & communication skills with different levels of people.
• 6 days week.
• Must be able to work on weekends and public holiday.

Job Responsibilities:

• Responsible for core system configuration as well as day-to-day user requests and incidents.
• Responsible for technical design, ServiceNow code and architecture, and work with key stakeholder to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform.
• Collaborate with the Lead Technical consultant and stakeholder to optimize existing and develop new service catalog and associated flows with a focus on continual improvement and automation.
• Leverage Flow Designer to further mature the service catalog and migrate away from workflows.

Job Requirements:

• Bachelor’s degree in Computer Science or a related technical field.
• Min 5 - 8 years experience in ServiceNow or any other ITSM solution with client
• Hands on experience in development & deployment of ServiceNow or other IT workflow solution in client environment
• Solid understanding of best practises to be followed while configuration and integration of the ServiceNow or other IT workflow platform
• Have minimum ServiceNow Certified System Administrator or Certified Application Developer or Certified Implementation Specialist

Job Description

• Serve as main point of contact on daily operations issues, inquiries, and technical support request.
• Guide new customers through the onboarding process.
  Proactively identify potential issues or areas for improvement and take corrective actions to ensure customer’s satisfaction and retention.
• Identify opportunities to cross-sell additional products, services or solutions to customers based on their evolving needs and priorities.
• Collaborate with internal teams, such as sales to deliver tailored solutions and proposals that address customer’s requirements.
• Provide exceptional customer service and support to customers, addressing their inquiries, concerns, and requests in a timely and professional manner.
• Problem solving and provide solutions to customers.
• Seek feedback from customers on their experience and satisfaction levels.
• Encourage satisfied customers to become advocates or references for the company.
• To ensure timely and accurate invoicing to customers, and at the same time, constantly evaluating the invoicing process to optimize the efficiency of Accounts Receivable.
• To ensure timely and accurate verification of vendors invoices.
• Participate in cross-functional projects aimed at enhancing warehousing, distribution and system processes, as well as digitalization and workflow improvement initiatives.

Job Requirements

• Diploma in Supply Chain or equivalent preferred
• 1 - 2 years' experiences in e-commerce transactions
• Ability to resolve customers' issues and complaints.
• Resilient & committed, independent whilst being able to work in a team.
• Possess good communication skills.