Responsibilities:

• Responsible for smooth and safe operations of the facility and including the the steam system and auxillaries operations.
• Responsible for the operating status of plant by observing control system parameters, BMS, distributed control systems of the facility and including the the steam system and auxillaries operations
• Conduct regular field inspections of plant, stations, or subsystems and equipment to ensure normal and safe operating conditions
• Supervise and lead the boiler and plant operators to operate treatment processes according to process parameters and emission limits compliance
• Identify plant optimization points and support the implement of the approved tasks by the site manager.
• Propose, append, develop and implement Standard Operating Procedures on plant operations and regular maintenance of the plant with the support of operations and maintenance team.
• Analyse, interpret and report on steam operations data and plant performance on periodic and timely basis;
• Recover plant process upsets, equipment malfunctions
• Conducting regualr inspection and testing of equipment to ensure it is safe and operating efficiently.
• Ensure and followup on the CMMS for logs of maintenance activities and repair procedures to ensure safe operation of equipment
• Inspecting facilities for hazards such as leaks, corrosion, or exposure to extreme temperatures
• Monitoring steam pressure and temperature levels to ensure safe operating conditions
• Consulting with management to provide advice on how to improve efficiency of processes or reduce operating costs
• Management and compliance of Workplace Health and Safety Act
• Other tasks assigned by the site manager

Requirements:

• Registered Class 2 Steam Engineer with MOM
• Familiar with FMEA, HAZAOP and Job Hazard Analysis methodologies
• Good interpersonal, management and decision-making skills
• Strong innovative and analytical skills and problem-solving skills
• A registered First-Aider Certification is an added advantage

Our client is an established retailer specializing in ladies apparel.

• Liaise with overseas suppliers regarding shipment deliveries and prepare monthly documentation for shipping insurance.
• Update purchase order confirmations and assist in allocation planning and stock transfers for new product launches.
• Monitor overall stock movement to ensure availability across e-commerce and online channels, and maintain pricing records.
• Prepare and conduct monthly training sessions for Promoters on seasonal and new products.

Requirements:

• GCE N Level and above
• At 2 years of relevant working experience
• Proficient in MS Excel and Microsoft Office Suite.
• Strong communication and interpersonal skills with the ability to work effectively in a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for the planning and preparation of thought provoking, challenging educational and fun activities for children
• Deliver children with a safe, secure, inclusive and nurturing environment

Requirements:

• DECCE-T/Degree in Early Childhood Care
• At least 3 year of preschool setting experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

PlayFACTO @ Bedok Central is hiring passionate Student Care Teachers for multiple immediate openings!

As a Student Care Teacher, you will help develop students’ hearts and minds using our positive education framework, assist with Primary homework, and guide daily enrichment programs.

Positions Available:

• Student Care Teacher

Location:

• PlayFACTO @ Bedok Central

Responsibilities:

• Deliver lessons (English, Maths, Chinese, Science)
• Supervise students (Primary 1 to 6) to ensure homework completion
• Ensure safety during student transfers and within the centre
• Liaise with parents on progress and behaviour
• Administrative duties (sales, fee collection, forms)
• Ad-hoc duties as assigned

Requirements:

• A-level or Diploma & above
• Able to guide Primary 1-6 subjects
• Passionate about teaching children
• Teaching experience preferred, but training is provided

How to Apply:

• WhatsApp CV to +65 8899 1240
• Email CV to [email protected]

Please include your reasons for leaving, expected salary, last drawn salary, and availability. Only shortlisted candidates will be contacted.

[Order Number:782799]

Responsibilities

• Manage existing customer accounts and expand sales accounts within the ASEAN region.
• Build and maintain strong relationships with customers to enhance satisfaction and encourage repeat or new purchases.
• Handle customer inquiries, price negotiations, and address quality concerns effectively.
• Conduct market surveys to support timely sales forecasts and prepare related sales reports.
• Deliver exceptional customer service and support at all times.
• Perform other duties as assigned.

Requirements

Candidates without any prior work experience are welcome to apply.

• Strong communication and negotiation skills.
• Ability to work independently with discipline and manage time effectively.
• 1 year of relevant sales experience, particularly in EMS or semiconductor distribution will be advantageous.
• Possession of a valid Class 3 driver’s license is a plus.

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Liew Lee Hui

EA Personnel Registration Number: R22109864

EA License no.: 07C5771

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

Job Responsibilities

The duties and responsibilities of an English Teacher shall include, but are not limited to, the following:

• Lesson Planning and Delivery: Plan, prepare, and deliver engaging English lessons tailored to the curriculum.
• Differentiated Instruction: Adapt teaching methods to cater to the diverse learning needs and styles of students.
• Student Assessment: Evaluate and provide constructive feedback on students’ performance through assignments, assessments, and classroom participation.
• Student Development: Monitor and support students’ social and emotional growth through counselling and collaboration with parents.
• Stakeholder Engagement: Work closely with internal and external stakeholders (e.g., parents) to ensure both the pastoral and cognitive needs of students are met.
• Co-Curricular Responsibilities: Take charge of at least one co-curricular activity or committee, contributing to the holistic development of students.
• Participation in School Activities: Actively participate in departmental meetings, parent-teacher conferences, and school-wide training or professional development events.
• Additional Duties: Perform any other duties as assigned by the school in alignment with institutional goals.

Job Requirements

• A Bachelor’s degree in English, Education, or a related discipline.
• A Post-Graduate Diploma in Education (PGDE) or equivalent teaching qualification (e.g., TKT, CELTA, DELTA).
• A strong passion for teaching and mentoring students aged 7 to 18 years old.
• Excellent communication and interpersonal skills, with the ability to foster positive relationships with students, parents, and colleagues.
• Proven ability to work collaboratively as part of a team.
• At least 3 years of experience teaching English in a classroom environment is preferred.

Additional Information

• This is a 2-year contract, with the possibility of renewal based on performance and school needs.

Application Process

Interested applicants should submit their CV, cover letter, and relevant certifications to [email protected]. Only shortlisted candidates will be notified.

Position Title : Operation Technician (Rotating Shift)

Working Days: 5 Days, Mon to Friday

Working Schedule : (rotating 8 hours shift) AM 07:30 to 16:30 PM, 13:30PM to 23:30 , 22:30 PM to 0:730 AM, 5 day work but weekend need to work if rotate

Salary : Basic $2300 + allowance $150 + $15 (per night shift only)

AWS + VB, Medical ,Dental and insurance provided.

Working Location: Changi South Street 486762

Position Description:

• Perform manufacturing operations associated with production parts.
• Ability to communicate what has been experienced and or seen.
• Accurately and efficiently set-up equipment per engineering instructions / Customer’s spec.
• Execute daily autonomous maintenance and set-up activities.
• Assist in developing improvement methods and practices to increase production output safely.
• Accurately complete/create documentation associated with production processes.
• Ensure timely and accurate transactions of workflow in Oracle system.
• Assist in performing required process capability studies, equipment installation qualifications, and process validation.
• Active participation on audit such as safety inspection, STOP card, Job safety Analysis.
• Comply with all company policies and procedures including safety regulations, PPE requirements, SOP, Job Instructions and Good manufacturing procedures.
• Responsible for upkeep of production areas and provide a clean and safe work environment.
• Other duties as assigned

Position Requirements & Education:

• Education: GEC “O” level

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Position title: Accountant

Salary: $4800 - $5000

Working Days: Mon - Fri

Working Hours: 8:30am - 5:00pm

Working Location: West

Responsibilities:

• Prepare and review monthly journal entries.
• Cash flow management.
• Review payment for subsidiaries and intercompany monthly confirmation.
• Prepare for corporate income tax filing.
• Review GST working prepare by assistant.
• Liaise with bankers, external auditors, corporate secretarial and tax agents, etc.
• Assist in Group monthly / quarterly / half yearly financial reports.
• Ensure timely submission of ECI / Tax submission for the Group.
• Annual budget preparation.
• Perform any other ad-hoc projects or duties as assigned.

Qualifications:

• Bachelor’s degree in accounting or finance.
• Experience in Full set accounting and group consolidation.
• At least 3 - 5 years of relevant experience in accounting or finance.
• Proficient in Microsoft Office and Dynamic accounting software.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job Description

• Installation and configuration of operating systems and software for PC
• Respond promptly assigned and resolved Incidents; focus on ticket resolution within SLA
• Monitor and maintain applications and systems to ensure their smooth functioning
• Provided onsite support for both Software and Hardware to end users
• Troubleshoot and resolve hardware and software problem
• Coordinate with equipment and 3rd party vendors to resolve problems
• Assist in network troubleshooting and network connectivity issues
• Assisting users on operating system, email and software related issues
• Deployment of PC, Notebook and Printers
• Provide regular reporting to relevant parties

Requirement

• Nitec or Diploma in Information Technology, Engineering or related fields
• Strong computer hardware and software knowledge
• Strong background in supporting full Microsoft Office suite on Windows platform with recent support
• Experienced with Microsoft 365, Active Directory and SharePoint
• Good planning, analytical and negotiation skills
• Good interpersonal and communication skills
• Must have in-depth interest in IT support and must be IT savvy
• Able to multi-task and work independently

Please send your detailed resume in MS Word format to : [email protected]

with

1. Education Level
2. Working experiences
3. Each employment background
4. Reason for leaving each employment
5. Last drawn salary
6. Expected salary
7. Date of availability

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar and India.

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Able to work independently and with minimum supervision
• Good communication and interpersonal skill

Requirements:

Experience working in Maid agency or Sales industry is an advantage .

Average PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Friendly and willing to learn attitude!

able to work independently

Working Location : Bukit timah shopping centre

Working days : 5days work a week (1 weekday and 1 weekend)

Part time position 4 days a week (3 weekdays and 1 sunday ) (With CEI AND EXPERIENCE )

FREELANCE Position for experience agents (with CEI)

We offer attractive package for the right candidate!

We serve alcohol and pork in our establishment.

Working Location: Raffles Place / Tanjong Pagar

Working location will be assigned according to requirements.

Part Time Employment: 3-4 weekdays (lunch shift preferred) (Mon-Fri)

Closed on PH and Sundays

Commitment period: at least 3 months

Shifts: 10:30 am - 3:30 pm / 12 pm - 4 pm / dinner shift can be discussed

Salary: $12 - $14 /h depending on schedule and experience

Barista or Service Experience preferred, training will be provided.

Part Time Duties:

- cashiering

- order taking from the table

- recommendation of menu

- clearing tables

- washing of cups

- setting up of tables

- regular cleaning as assigned

Job Purpose

• To perform GTAW Auto weld overlay cladding processes with Fronius Machine, manual weld overlay and closure weld with manual SMAW and GTAW process. To Weld overlay on Oil well equipment parts by consistently meeting or exceeding manufacturing, safety and quality targets.

Job Description

• Hand on Fronius GTAW Machine, able to setting Macro program to perform Auto cladding process on different feature profile such as Seat Pocket, Ring Groove, Figure 8 Profile, ID /OD groove, small bore diameter, cavity base and etc..
• To perform pre-weld cleaning of part, to clean part and removal of Antirust. To moving, lifting, flipping part and set up part to welding in multiple location and direction. Follow all safety guideline, compliance to customer HSE requirement to perform lifting, cleaning, heating and welding operation.
• Understands procedures, work orders, Drawings, set-up sheets and Part Report and follow work instructions to plan the job layout with as few set-ups as possible. Sets-up machine as required using prescribed detail and operating procedures. Inputs labor details into MES System.
• Ability to use material handling equipment to move parts and components to and from work area. Promptly reports any operational problems or safety issues with machinery, tools or equipment to Line Leader. Ability to use basic measuring instruments, gauges and measuring techniques.

Requirement:

• Trade certificate / Diploma in relevant or equivalent qualification
• At least 3 years hand on experience in Fronius Machine Auto Weld overlay process and able to perform.
• Manual SMAW and GTAW welding process.
• Valid welding certificate / certified welder with relevant processes
• Basic understand of welding symbols. Able to rotate shift on a monthly basis.
• Physically fit without any major medical condition.

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

Key Responsibilities:

• Rotational Training: Participate in a structured program, rotating through key departments to gain a comprehensive understanding of the business
• Leadership Development: Assist team leads in decision-making, team coordination, and problem-solving to build managerial skills
• Project Management: Take ownership of assigned projects, ensuring timely and successful completion
• Performance Analysis: Analyze business operations and provide insights to improve processes and drive efficiency
• Team Collaboration: Work closely with cross-functional teams to achieve organizational goals and foster innovation
• Customer Engagement: Interact with clients or customers to understand their needs and enhance service delivery
• Reporting & Presentations: Prepare reports, analyze data, and present findings to senior management
• Process Improvement: Identify areas for operational enhancement and propose practical solutions
• Mentorship: Receive guidance and mentorship from experienced leaders to accelerate your career growth
• Progress Evaluation: Participate in regular performance reviews to track your development and set future goals

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong interpersonal and communication skills
• Analytical mindset with a proactive approach to problem-solving
• Ability to adapt to a fast-paced and dynamic work environment
• Leadership potential and a passion for driving results

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

Key Responsibilities:

• Content Creation: Develop engaging posts, videos, and graphics tailored for various social media platforms (e.g., Instagram, TikTok, LinkedIn)
• Account Management: Manage and update social media accounts, ensuring consistent branding and messaging
• Community Engagement: Respond to comments and messages promptly to build positive relationships with followers
• Campaign Support: Assist in planning and executing social media campaigns to drive engagement and conversions
• Trend Research: Stay updated on social media trends, tools, and best practices to keep strategies fresh and relevant
• Analytics and Reporting: Monitor social media performance and generate reports with insights and recommendations
• Collaboration: Work closely with the marketing and creative teams to align social media strategies with overall goals
• Hashtag and SEO Optimization: Research and implement effective hashtags and keywords to maximize reach
• Content Scheduling: Use tools like Hootsuite, Buffer, or Meta Business Suite to schedule posts and ensure timely updates
• Event Coverage: Support live social media coverage during events, launches, and other promotional activities

JOB REQUIREMENTS

• Minimum Diploma and above
• Familiarity with platforms like Instagram, TikTok, Facebook, LinkedIn, and YouTube
• Basic knowledge of graphic design tools like Canva or Adobe Creative Suite is a plus
• Excellent written and verbal communication skills
• Passion for social media trends and a creative mindset
• Ability to multitask and manage time effectively in a fast-paced environment

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

Key Responsibilities:

• Strategic Planning: Develop and execute business plans to achieve organizational goals and objectives
• Market Analysis: Conduct research to identify market trends, customer needs, and competitive positioning
• Data-Driven Insights: Analyze business performance data to provide actionable insights and recommendations
• Budget Management: Assist in preparing and monitoring budgets to ensure efficient allocation of resources
• Collaboration with Teams: Work closely with cross-functional teams to align plans and achieve strategic objectives
• Project Management: Plan and oversee business projects, ensuring timely delivery and desired outcomes
• Forecasting: Prepare financial and operational forecasts to support decision-making processes
• Process Improvement: Identify areas for improvement and propose innovative solutions to enhance efficiency
• Stakeholder Reporting: Develop reports and presentations for internal and external stakeholders
• Adaptation to Trends: Stay updated on industry developments to proactively adjust plans and strategies

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and presentation skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• A proactive mindset with a passion for driving business success

EA Reg. Number: R21100629

EA License Number: 22C1278

Overview

The Sales Engineer in the Oil and Gas industry is responsible for leveraging technical expertise and sales skills to promote and sell complex technological products or services. This role requires a strong understanding of both the technical aspects of products and the needs of clients within the sector.

Job Description:

Sales Strategy Development: Create and implement effective sales strategies to achieve revenue targets and drive business growth within the oil and gas sector.

Client Identification: Identify, qualify, and pursue potential clients, focusing on those seeking innovative solutions to enhance operational efficiency or reduce emissions.

Presentations: Prepare and deliver compelling technical presentations that explain product features, benefits, and applications to prospective customers.

Customer Relationship Management: Build and maintain strong relationships with existing and potential clients, acting as a trusted advisor to address their needs and concerns.

Collaboration with Technical Teams: Work closely with engineering and technical teams to ensure accurate product specifications and solutions are presented to clients.

Negotiation: Negotiate contracts, pricing, and delivery terms with clients, ensuring alignment with company objectives while meeting customer expectations.

Sales Reporting: Ability to track sales activities and report on performance metrics regularly.

Requirement:

Educational Background: A Degree / Diploma in Engineering (Mechanical, Chemical, or related fields) or a similar technical discipline is required.

Experience: A minimum of 3-5 years of experience in a sales engineering role within the oil and gas industry is preferred. Experience with technical sales processes is essential.

Technical Knowledge: Strong understanding of oil and gas operations, including equipment specifications, emissions control technologies, and regulatory compliance.

Sales Skills: Proven track record of achieving sales targets and developing successful client relationships. Strong negotiation skills are essential.

Communication Skills: Excellent verbal and written communication skills are necessary to effectively convey complex technical information to diverse audiences.

Personal Attributes

Self-motivated with a strong drive for results.

Ability to work independently as well as part of a team.

Willingness to travel frequently for client meetings and industry events.

Strong analytical skills to assess market opportunities and customer needs.

Benefits

1. Attractive Compensation: Basic salary up to $2,400 with variable bonus.
2. Generous Leave: 14 days of annual leave.
3. Convenient Transportation: Company-provided transport from Serangoon MRT, Toa Payoh MRT, Jurong East MRT, and Bukit Indah (JB).
4. Perks at Work: Free lunch every Friday and fresh fruits every Monday.
5. Positive Work Culture: A harmonious and supportive workplace environment.

Job Description

As a Customer Service Representative, you will ensure smooth operations and excellent service delivery while collaborating closely with the team.

Responsibilities:

1. Manage day-to-day operational tasks efficiently.
2. Follow up and handle customer orders responsibly.
3. Perform well under pressure in a fast-paced environment.
4. Communicate and coordinate effectively with team members.
5. Execute other work tasks assigned by the supervisor.

Requirements

1. Customer-Oriented: Polite, pleasant, and committed to delivering excellent service.
2. Positive Attitude: Organized with strong problem-solving skills.
3. Team Player: Collaborative and able to multitask.
4. Flexibility: Willing to work on rotational weekends or shifts.
5. Integrity: Honest and reliable in fulfilling responsibilities.
6. Fresh Graduates Welcome: Entry-level candidates are encouraged to apply.

Additional Information

• Work Hours:Monday to Friday: 8:00 am - 5:00 pm.
  Rotational weekends (Saturday & Sunday): 8:00 am - 5:00 pm, as per roster.
• Work Location: 29 Tuas Ave 8
• Probation Period: 3 to 6 months, based on performance.

Benefits

• Flexible Morning Hours: Work only 4 hours per day, from 8 am to 12 pm
• Attractive Bonus: Enjoy a variable bonus on top of your basic pay.
• Supportive Team Environment: Work alongside a friendly and welcoming team that values cooperation and respect.
• Multiple Locations: Convenient work locations either in Geylang Bahru or Toa Payoh, depending on the roster.
• Health & Wellness Priority: Work in a clean and safe environment, with measures in place to ensure your well-being.

Job Description

We are seeking reliable and diligent Cleaners to maintain the cleanliness and hygiene of our facilities. If you take pride in keeping spaces spotless and organized, we’d love for you to join our team! Your work will ensure our offices are inviting and safe for everyone.

Roles & Responsibilities

• Sweep, mop, vacuum, and polish floors to maintain a pristine environment.
• Dust and wipe surfaces such as desks, tables, and shelves, ensuring no dust or dirt accumulates.
• Empty trash bins, replace liners, and properly dispose of waste.
• Clean windows, mirrors, and glass surfaces to eliminate smudges and streaks.
• Sanitize sinks, toilets, and floors in washrooms, and restock toiletries like soap and paper towels.
• Report any maintenance issues, such as leaks or damaged equipment.

Requirements

• Prior experience in cleaning is an advantage but not mandatory—training can be provided.
• Strong work ethic and reliability.
• Ability to work independently and maintain high cleanliness standards.

Additional Information

• Salary: Up to $1,200 basic plus a variable bonus.
• Work Week: 6 days, with one off day either on a weekday or weekend.
• Working Hours: 8 am to 12 pm daily.
• Locations: 88 Geylang Bahru or Toa Payoh Office (depending on the roster).
• Annual Leave: 3.5 days per year due to part-time hours.

Key Benefits:

• Competitive basic salary up to $2,700 plus $30 monthly allowance, OT pay, and variable bonus (gross salary up to $3,000).
• 5-day work week, including weekends and public holidays.
• Shift work allows flexibility with morning, afternoon, and evening shifts available.
• Hands-on experience with a variety of building, mechanical, and electrical systems.
• Located at River Valley Road, with opportunities for career development.

Job Description:

We are seeking a skilled and service-oriented Technician (Building Maintenance) to join our team. You will be responsible for maintaining and repairing mechanical and electrical (M&E) systems, performing routine inspections, and ensuring compliance with safety regulations. If you have a passion for hands-on work and take pride in keeping buildings running smoothly, this role offers excellent growth opportunities.

Roles & Responsibilities:

• Provide maintenance, repair, and servicing for building systems.
• Conduct preventive maintenance and troubleshooting for M&E systems.
• Perform routine inspections on M&E fixtures, cooling towers, and chillers.
• Supervise term contractors in repair and testing of M&E services.
• Attend to fault reports, breakdowns, and customer service requests.
• Accurately complete maintenance logs, schedules, and reports.
• Ensure compliance with building and fire safety rules.

Requirements:

• Minimum 2-3 years of relevant experience in building or facilities maintenance.
• NITEC in Building Services, Electrical, Mechanical, or Facility Technology.
• Good working knowledge of building, mechanical, and electrical systems.
• Basic proficiency in MS Word and Excel.
• Independent, self-motivated, and a team player with a service-oriented mindset.
• Willingness to work on rotating shifts, public holidays, and weekends.

Additional Information:

• Location: River Valley Road.
• 5-day work week, including weekends and public holidays.
• Shift timings: 6:30am-3:30pm, 8am-5pm, 1:30pm-10:30pm (rotating roster).

Job description

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.
• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.
• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.
• Ensure Service Centre daily work processes, workshop BMW diagnosis networking, software and equipments are maintained and meet BMW retail standard requirements.
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and BMW VOC report.
• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.
• Maintain and strengthen customer service processes to improve customer satisfaction at all times.
• Develop staff through training, coaching, mentoring to enhance their performance and build their competencies.
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.
• Setting up and control of proper warranty structures and procedures according to BMW regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Degree in Engineering preferably in Mechanical Engineering or Business or Financial
• Broad understanding of all aspects of the automotive industry.
• Minimum 5 years of experience in premium brand automotive business
• Minimum 5 years management experience
• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.
• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).
• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.
• Result Driven Individual with strong business acumen
• Aggressive and forward thinking
• Ability to analyze and use Financial Reports
• Excellent communication skills, including presentation effectiveness.
• Well rounder conceptualization skills, creative, ideas generator.
• Well rounder personal effectiveness with good negotiation and influencing skills.
• Emphasis on performance, goal and team orientated.

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Role Description

This is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the team, ensuring smooth operations and excellent customer service.

How your day looks like?

• Take ownership and responsibility for Duty Management shifts
• Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel Manager
• Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate
• Knowledge of all arrivals and departures, using guest name at all times
• Check current day arrivals and departures, taking appropriate action in the event of fully booked situations
• Fully conversant with current availability situation at any given time, and also future availability
• Fully conversant with all hotel room types, numbers, layout, locations, rates
• Liaise with Housekeeping and Engineering as required for Out Of Order rooms
• Ensure accuracy of input into reservation/front desk systems, and content/legibility of registration cards
• Manage upselling opportunities, email capture and other Front Office initiatives
• Ensure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office Director and/or Hotel Manager
• Meet and welcome regular, global card holders and VIP guests
• Ensure Front Door entrance is covered at all times
• Ensure guest privacy and security, respecting confidential information
• Ensure all guest special requests are followed through and administrated
• Ensure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.
• Follow up on any doubtful accounts passed on by Front Desk Agents
• Authorize and sign paid outs, corrections, adjustments and cashier’s banking
• Be fully involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested
• Ensure Front Desk Agents balance their close of shift and resolve any discrepancies in audit and cash float balancing
• Fully conversant with foreign exchange procedures
• Fully conversant with hotel credit policy as it relates to: cash payments, credit card payments, account to company, voucher payment, and third party payment.

What do we expect from you?

Under the general guidance of the Restaurant Manager, or any other authorized by the managementassist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Singapore Duxton Vision.

How your day looks like?

• Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
• Provide friendly, courteous, and professional service at all times
• Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
• Prepare table allocations from reservation book before respective meal period seating
• Ensure good communication with Management
• Maintain complete knowledge of all menu items
• Prepare and check tables before service
• Clear and reset tables
• Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
• Ensure that all cleaning duties are completed in allocated times to the Company standards
• Complete all opening and closing procedures
• Must be proficient in effective and efficient table maintenance
• Be assertive and attentive at ALL times
• Have thorough knowledge of all product and service procedures

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you?

Under the general guidance of the Director of Food & Beverage or any other authorized by the management, to manage and develop the restaurant food and beverage standards and to ensure maximization of departmental profits. To optimize consistentlyisfaction through consistent high operating standards, and to carry out Management shifts and take responsibility for entire operation.

How your day looks like:

• Ensure the day to day operation is smooth in the restaurant
• Assist the leadership team of the restaurant in achieving high guest satisfaction
• Guide and lead the server in the restaurant
• Perform the duties of supervisor on regular basis
• Maximize sales potential and encourage up selling in order to maximize rates.
• Ensure cash floats are secured at all times.
• To work within budgeted costs
• To minimize abuse of operating equipment
• To ensure that requisitions for supplies are completed, delivered and accounted for.
• To minimize the use of overtime
• To ensure that there is enough operating equipment at all times.
• To record all voids, and report any payment discrepancies to Restaurant Manager.
• To follow Company procedures when handling cash, credit cards and cheques.
• To see guests concerning all complaints and report all complaints to Manager.
• To liaise with colleagues over guests requirements and needs.
• To ensure handover at shift end and beginning.
• To liaise with Head Chef on a regular basis.
• To liaise with Reception on a regulars basis.
• To gain customer feedback at all times.
• To complete a full report of the day’s events in the Management Report Book.
• Create and maintain a personal and respectful rapport with regular guests.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.
• Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service
• Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.
• Support all other revenue centers in the hotel such as Rooms and Events
• To be results driven and totally accountable.
• Attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/requested.
• Undertake regular inspections to ensure that the company’s assets are well maintained and protected.
• Ensure that the business is seen as a respected, important member of the community by local influencers.
• Carry out any other duties as are within the scope, spirit and purpose of the job as requested.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you?

The Event Executive is responsible for supporting the planning, coordination, and execution of events at Mondrian Singapore Duxton. This role requires a proactive approach to client servicing, logistical coordination, and attention to detail. The Event Executive will collaborate with clients and internal teams to ensure the smooth delivery of events that exceed guest expectations.

How your day looks like?

Event Planning & Coordination

• Assist clients in finalizing event requirements, including venue setup, menu selection, and audiovisual needs.

• Prepare event proposals, contracts, and banquet event orders (BEOs) with clear and concise details.

• Liaise with internal teams (catering, banquet, housekeeping, front office) to coordinate event logistics.

Client Relationship Management

• Build and maintain strong relationships with clients, providing personalized service and attention.

• Conduct site inspections and pre-event meetings to ensure all client needs are addressed.

• Handle client inquiries and resolve any issues or concerns promptly.

Event Execution

• Ensure proper setup and execution of events according to client specifications and hotel standards.

• Provide on-site support during events, troubleshooting and managing last-minute adjustments as needed.

• Coordinate with service teams to ensure smooth event flow and guest satisfaction.

Administrative Duties

• Maintain accurate records of event details, contracts, and post-event evaluations.

• Track event budgets and ensure cost control.

• Assist in preparing monthly reports on event performance and revenue.

Business Development Support

• Work closely with the Sales team to identify potential business opportunities.

• Assist in preparing promotional materials for the hotel’s event services.

• Maintain a network of vendors and suppliers to enhance event offerings.

Team Collaboration

• Participate in team meetings and provide updates on ongoing and upcoming events.

• Share feedback and insights to improve event processes and guest experiences.

Requirements

• Education: Diploma or degree in Hospitality, Event Management, or a related field.

• Experience: 1-2 years of experience in event management or hospitality, preferably in a hotel setting.

• Strong organizational and time-management skills.

• Excellent communication and interpersonal abilities.

• Proficiency in event management tools, CRM systems, and MS Office Suite.

• Knowledge of F&B operations, room layouts, and event logistics.

• Personal Attributes:

• Detail-oriented and solution-focused.

• Positive attitude and ability to work under pressure.

• Flexible and adaptable to changing client needs.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.