Job Description :-

• Provide effective leadership to the food and beverage team to ensure targets are met
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Upsell desserts to customers
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirement :-

• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team

Benefits:

• Basic Salary up to $1,900 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)
• $500 guarantee commission
• Career advancement opportunity
• Training will be provided
• Medical & dental benefits

Job Description:

This is a full time role for a Hair Therapist located in Singapore (Multiple Location). Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible for providing professional scalp and hair care advice, first assessing the client's scalp and hair condition. Based on this, recommend suitable treatments and products. Advise them on a hair care routine tailored to their needs and address specific concerns like dandruff, dryness, or hair damage.

Qualifications:

• At least 1 year experiences in relevant industry

· Identify the needs of prospects and extend professional advice and solutions to them.

· Engage and establish relationships with prospects from the daily-assigned pool of leads.

· Conduct sales pitch to prospects and convert them into long-term clients.

· Provide exceptional customer experience and maintain high service standards.

· Maintain a good after-sales relationship with clients and ensure their inquiries are handled promptly.

· Act as a subject matter expert on treatments, procedures and technology and stay up to date on developments in the Postpartum industry.

Any other ad hoc duties assigned by supervisor or Management

Salary Package:
- Basic Salary: $2200 - $2800 (depending of experience)

Working Location: Changi

Working Hours:
Mon - Fri: 9am – 6pm

Saturday: 9am-1pm

Key Responsibilities:

-Prepare and draft AWBs for customer/agent approval.

-Request CIPL and prepare draft permits.

-Coordinate with customers and overseas agents via email.

-Verify cargo details (pcs, weight, dimensions) and update the system accurately.

-Print original AWBs and handle required documentation (FWB, FHL, permits, etc.).

-Send pre-alerts, process billing, and manage related operations.

Job Requirements:

-Min. O level and above qualifications

-Proficiency in MS Office (Word, Excel, PowerPoint), data entry, and handling inquiries/requests.

-Open to candidates with or without prior experience in the Air Freight industry.

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Benefits:

• Basic Salary up to $2,500 with yearly increment based on performance
• 5.5 days work week | Monday to Friday (9am – 6pm), Saturday (9am – 3pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Class 4 Delivery Driver located in Tuas Ave. Our clients specialise in supplying various types of Valves, Plates, Pipes, Elbows, Expansion Joints, High Pressure Fittings to the Marine, Offshore & Construction industries. You will be responsible for collaborating with the moving team to pack, load, and unload items safely, ensuring proper transportation of goods. The candidate will also be responsible for returning the vehicle to the warehouse, maintaining it regularly, and prioritizing safety during all moving and transportation activities.

Qualifications:

• Must possess class 4 driving license.
• Must have adequate driving experience.
• Basic computer knowledge.

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS :
Qualifications, Skills, and Experience

Experience: 1 - 3 years

Proven experience in Level 2 application support within the financial services or trading technology space.
Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies.
Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.
Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.


Technical Skills:

Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.
Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.
Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.
Understanding of networking protocols and data feeds and how they interact with trading platforms.
Experience with SQL and the ability to query databases to investigate data-related issues.


Communication Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.
Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.


Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations.
Proactive approach to identifying and addressing potential issues before they impact the project.
Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.


Personal Attributes:

Customer-focused with a passion for delivering excellent user support.
Self-motivated, with the ability to work independently and as part of a team.
Strong attention to detail and methodical approach to incident management.
Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Beautician Job Overview

In the beautician role, you will interact with customers and listen to their concerns and preferences. You will be expected to recommend hairstyles and makeup types. You must remain updated on the latest beauty trends and techniques. Success in this role will be determined by delivering high-quality beauty and personal styling services to drive customer satisfaction, expand clientele, and increase sales.

Beautician Job Responsibilities and Duties

• Curls, cuts, or colors hair
• Uses multiple makeup techniques
• Threads and styles eyebrows as requested
• Provides manicures and pedicures
• Fosters a relaxing and positive salon atmosphere
• Ensures compliance with the highest sanitation standards

Beautician Job Requirements

• Previous hands-on beauty and personal care service experience
• Valid cosmetology license
• In-depth knowledge of beauty products
• Effective communication skills
• Able to stand for extended hours
• High school diploma or equivalent

PORT OPERATIONS SUPERVISOR RESPONSIBLE FOR THE SMOOTH OPERATIONS OF THE PORT

he/she also responsible for the deployment of manpower for the each shift and supervisess lashing.

- ensure smooth running of the port operations

-attend meeting, arrange roster, deployment , safety brefing

- perform daily planing/ depolyment

- supervise lashing operations

- possess class 3/4 singapore driving lic

-able to speak english

- o-level/N-Level

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week (Monday to Friday, 8.30am to 5.30pm)
• $ 800 Transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Executive located in Yishun. Our clients are hospital equipment and supplies in Singapore. This role involves managing sales activities across healthcare institutions, clinics, and retail pharmacies, with a focus on maintaining and growing relationships with existing accounts while exploring new business opportunities in the designated area. The individual will be responsible for meeting sales targets, identifying potential clients, developing market segments, generating leads, and promoting the company’s products. Building strong rapport with stakeholders and monitoring competitors to gather relevant market information are also key aspects of the position.

Qualifications:

• Diploma or 'A' level
• Basic knowledge in medical products is an added advantage
• 2 years sales experience in medical industry selling medical equipment
• Class 3 license with own mode of transport preferred

Key Responsibilities:

• Develop and execute innovative community engagement strategies across multiple social media platforms（e.g. telegram）to foster brand awareness and drive user acquisition.
• Plan, organize, and promote community-driven events, including webinars and AMAs, to strengthen community participation and engagement.
• Serve as the brand’s ambassador and thought leader within the local crypto and Web3 communities, enhancing visibility and credibility.
• Collaborate closely with product teams to relay valuable community insights and feedback for continuous improvement.
• Cultivate a supportive and positive community atmosphere by addressing concerns, resolving issues, and driving user growth.

Requirements:

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum of 3 years of experience in community management, social media, or customer engagement within the crypto and Web3 sectors.
• Proven success in building and nurturing vibrant online communities, fostering inclusive and meaningful interactions.
• Strong strategic and creative thinking skills, with the ability to promote engagement and brand awareness while ensuring compliance with industry regulations.
• Exceptional communication skills in both English and Chinese, with the ability to articulate complex concepts in a clear and concise manner.

Would you like to help shape and implement our Digital Technology teams' strategic direction?

Do you love leading and motivating others to achieve a goal?

Join our GTS Digital Group

• The GTS Digital group operates within Gas Technology Services (GTS). It represents the heart of our digital business.

Partner with the best

The Senior Solution Architect supports the early-stage sales engagement. After collecting customer’s needs, shape the right digital solution to achieve the desired goals. Your support to sales and commercial team turns opportunities into projects. Also, reverts newly discovered product needs to the product development function to constantly leverage the best product portfolio.

As a Senior Solution Architecture, you will be responsible for:

• Aligning capabilities to specific outcomes, creating reference architectures, and calculating potential solution value.
• Playing pivotal role in complex sales processes requiring involvement of many stakeholders both at the client side and internally.
• Handling products and systems, requiring thorough technical knowledge and knowledge of the environment where the products and systems will be used.
• Leading solution analysis and adaptation of the commercial model to client conditions. Exploring new commercial models to increase likelihood to buy.
• Driving requirements for new product/program strategies, technical roadmaps, highlighting risks and recommendations to the stakeholders.
• Showing vocally on business advancement, developing business offerings and related areas of potential growth to senior leadership across the company

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's degree in a related discipline or equivalent knowledge or work experience
• Demonstrate knowledge of digital sales approaches, good negotiation skills.
• Demonstrate ability to analyze and resolve problems, lead stakeholder in complex matrix environments.
• Have good oral and written communication skills.
• Have good interpersonal and leadership skills.
• Be able to document, plan, market, and execute programs.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Occasionally working remotely from home or any other work location
• Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

Benefits:
-AWS

-Transport provided after 12am

Salary Package:
-Basic Salary: Up to $3000

Working Hours: 44 hours/week

Shift work (Opening and closing timing depends on operational hours of the outlet)

Responsibilities:

-Manage restaurant liability through human resource standards, safety and security.

-Maintaining high standards of quality control and restaurant hygiene.

-Train and develop staff

-Manpower planning.

-Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

-Events management (Staff briefing, preparation and execution of event).

-Assisting in planning beverage and wine menu.

-Responsible for monthly Inventory submission.

-Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

-Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

Requirements:

· Minimum 3 years of experience in F&B.

· Energetic, able to work in a fast paced environment.

· Great leadership, interpersonal, and communication skills.

· Service and result oriented, good team player.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.


EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Benefits:
-AWS

-Transport provided after 12am

Salary Package:
-Basic Salary: Up to $2400

Working Hours: 44 hours/week

Shift work (Opening and closing timing depends on operational hours of the outlet)

Responsibilities:

-Responsible for operating F&B outlets assigned to him/ her.

-Monitor & ensure F&B service operations are running smoothly.

-Apply selling techniques by exceeding guest expectations and to increase revenue.

-Oversee cash and stock control consistently according to company policies

-Ensure all drinks are prepared and served according to SOP

-Create interesting cocktails and constantly innovate in preparation and presentation

-Understand the crucial aspect of bar and beverage control

-Pair food with drinks and make recommendations accordingly

Requirements:

· Less than 2 years of experience in F&B

· Minimum GCE ‘N’ or ‘O’ level.

· Guest orientated.

· Commitment to quality service, and food and beverage knowledge.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.


EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Project Manager

Job Description:

Plan construction projects and oversee the progress to ensure completion in a timely and cost- effective manner

Responsible for the overall budgeting , implementation, organization and scheduling project

Key Responsibilities:

· Review the project execution plan to ensure compliance to specifications , design and program

· Supervise and oversees the entire construction project

· Monitor site construction and activities are executed in compliance with building and safety regulations

· Verify and review technical submission and method statements

· Coordinates with Clients, sub -contractor, suppliers and other supervision teams

· Monitor / Report on the project status to ensure timely completion of project

· Experienced and familiar in leading teams in civil projects, such as LTA projects preferred.

· Possess a Degree in Civil Engineering recognized by PE Board

Singaporean and SPR may apply by submitting your resume, stating your expected salary and reason for resignation from your current job

Requirement and Skills

· Possess a Bachelor Degree in Civil or Structural Engineering

· Good analytical, supervision and communication skills

· With at least 5 years of experience in Building Engineering projects

Salary Package:
- Basic Salary: $4000 - $6000

Working Hours: Mon-Fri 8.30am - 6pm

Working Location: Bishan

Key Responsibilities:

· Conduct training sessions on hair care, styling techniques, and product usage.

· Educate salon professionals and clients on the benefits and applications of hair products.

· Develop training materials, presentations, and manuals for workshops.

· Demonstrate proper techniques for cutting, colouring, and treating hair.

· Stay updated on the latest trends, techniques, and advancements in the hair industry.

· Provide feedback and advice to salon staff to improve their skills.

· Support product launches through educational sessions and demonstrations.

· Build relationships with salons and professionals to promote brand loyalty.

· Address technical questions and troubleshoot product or technique concerns.

· Maintain records of training sessions and participant feedback.

Requirements:

· Min. Diploma in hairdressing or equivalent.

· Preferably with at least 2 years experience in hairdressing industry.

· Possess extensive knowledge about hair care and styling (inquire during the call about their familiarity with Milbon products and previous usage).

· Must be confident in public speaking and capable of managing a classroom setting.

· Should demonstrate a genuine passion for hairdressing.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Salary Package:
- Basic Salary: $2500 - $3800

Working Hours: Mon-Fri 8.30am - 6pm

Working Location: Bishan

Key Responsibilities:

· Assist in creating and distributing marketing materials (brochures, emails, social media posts).

· Support the planning and execution of marketing campaigns.

· Conduct market research and analyse trends.

· Monitor and update the company's social media platforms.

· Organize and maintain marketing databases and materials.

· Coordinate with vendors and suppliers for promotional events.

· Assist in preparing reports on campaign performance.

· Support administrative tasks, such as scheduling meetings and maintaining files.

· Help manage website updates and ensure accurate information.

Requirements:

· Min. Diploma in Marketing or equivalent.

· Preferably with at least 2 years experience in related field.

· Proficiency in using image editing tools to create basic content.

· Experience or knowledge in managing social media platforms is an advantage.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

We are seeking a dedicated Paralegal to join our team in January 2025.

Requirements:

• Minimum of 1 year of experience in civil litigation and personal injury litigation.
• Diploma in Law or Law Degree.
• Proficient in MS Office and Adobe, with the ability to use these tools independently.

Responsibilities:

• Opening, managing, and closing case files.
• Assisting lawyers with legal research and preparing documentation.
• Filing documents via e-litigation independently.
• Attending court hearings to support lawyers.

This role offers a valuable opportunity for learning and professional development in a dynamic legal environment.

Interested candidates are invited to submit their full resume, including expected salary, by email to [email protected].

POSITION GENERAL DUTIES AND TASKS :
Responsibilities

Provide support on IT request and break to-fix client customer employees in person and through phone calls, chats and emails.
Provision new users with hardware, software, and account setup.
Provide onsite and remote support for multiple locations.
Troubleshoot and resolve a variety of technical problems including networking.
Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.
Respond quickly to cyber, malware alerts and location outages.
Utilize remote support tools to diagnose and resolve desktop issues efficiently, regardless of user location.
Proficiency with Windows and Mac operating systems, common desktop applications, and basic networking knowledge.
User Coaching: Conduct one-on-one or group training sessions to help users improve their technical skills and better understand the tools and applications they use.
Self-Service Adoption: Promote and increase the adoption of user self-service tools and resources, reducing the dependency on direct IT support.
Office 365 Consulting: Serve as a consultant for Office 365 products, assisting users in maximizing the benefits of tools such as Outlook, Teams, OneDrive, SharePoint, and other Office 365 applications.
Set up, configure, and troubleshoot AV equipment for meetings, presentations, and events.
Provide on-site and offsite technical support during events to ensure smooth operation of all AV equipment and systems.
Perform regular maintenance and testing of AV equipment to ensure reliability and optimal performance.
Work closely with event organizers to understand technical requirements and ensure all AV needs are met.
Assist in the planning, implementation, and troubleshooting of AV system upgrades to ensure seamless transitions and enhanced functionality.
Provide dedicated and personalized desktop support to VIP users, ensuring prompt resolution of technical issues and exceptional service quality.
Perform & support continuous improvement including innovation & solutioning to increase efficiency and quality of deliverables.
Provide excellent customer service, maintaining a positive and professional demeanour while addressing user concerns and requests.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Strong customer service orientation, with a commitment to resolving user issues promptly and professionally.
Provide hands-on support for networking devices and facilitating network upgrades.
Manage IT Rooms e.g. alerts etc
Support IT maintenance including power shutdown & DR.
Collaborate with internal and external parties to manage and resolve escalations efficiently, ensuring prompt and effective desktop support solutions.
Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
Leverage Office 365 tools internally to boost engagement and efficiency within the support team.
Provide efficient desktop support across multiple locations, ensuring seamless remote assistance and issue resolution.
Consistently meet and exceed key performance indicators (KPIs) to ensure high-quality desktop support and service delivery.
Oversee desktop support projects, ensuring timely completion and alignment with organizational goals and objectives.


Ticket Management

Efficiently manage and resolve support tickets, analyse trends to identify recurring issues, and implement solutions to enhance overall service quality.
Ensure all tickets are resolved within the SLA.
Adhere to the ticketing process.


Escalation Management

Ensure that issues are call out on time using the correct channel.
Escalate and work with third level support/ third party vendor on resolution of problem when necessary to ensure end to end resolution within the agreed response time.
Adhere to the escalation process.


Inventory Management

Manage the inventory, deployment, and maintenance of desktop assets, ensuring accurate record-keeping and regular stock checks.
Ensure accurate record-keeping and oversee the entire asset lifecycle, from procurement to disposal, to ensure cost-effective and efficient management.


Financial Support

Ensure accuracy of quotes and purchase orders (PO) for desktop support, managing financial transactions with precision.


Vendor Support

Collaborate with vendors, escalate issues, and ensure timely resolution.


Process & Policies

Ensure adherence to and enforcement of IT processes and policies for consistent and reliable service delivery.


Training & Documentation

Develop and deliver comprehensive training programs to enhance user proficiency with desktop systems and software.
Create and maintain detailed documentation for technical procedures, user guides, and knowledge base articles.
Continuously update training materials and documentation to reflect the latest technology and best practices.


Reporting & Monitoring

Regularly monitor desktop support activities, ensuring adherence to performance standards and SLAs.
Generate detailed reports on support metrics, incident trends, and resolution times to provide insights and identify areas for improvement.
Utilize monitoring tools to proactively detect and address potential issues before they impact end-users.


Team Management

Lead, mentor, and manage a team of desktop support technicians.
Conduct regular team meetings to discuss performance, updates, and goals.
Provide guidance and support to team members to resolve complex technical issues.
Foster a positive and collaborative team environment
Excellent leadership and team management abilities.
Strong communication and interpersonal skills.
Ability to motivate and inspire team members.
Exceptional customer service and problem-solving skills.
Ability to handle difficult situations and provide effective solutions.
Strong organizational and time management skills.
Ability to prioritize tasks and manage multiple responsibilities.


Team operations

Identify areas for improvement in desktop support processes and implement best practices.
Develop and maintain standard operating procedures (SOPs) for desktop support activities.
Monitor and report on key performance indicators (KPIs) to track team performance.
Stay updated with the latest industry trends and technologies to ensure the team remains knowledgeable and proficient.
Ensure high levels of customer satisfaction by delivering prompt and efficient support.
Communicate effectively with users to understand their needs and provide appropriate solutions.
Handle escalations and ensure issues are resolved to the user’s satisfaction.

We are expanding our Tipsy Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens a

We are seeking an enthusiastic and customer-oriented Hostess to join our vibrant Beach Club team @ Tipsy Unicorn. The Hostess will play a crucial role in providing a warm welcome to guests, managing reservations, and ensuring a smooth and enjoyable experience at our beachfront establishment. If you have a passion for hospitality, excellent communication skills, and a welcoming demeanor, we invite you to apply for this exciting opportunity.

Responsibilities:

• Deliver quality customer service to all guests.
• Take reservations and enquire purpose of visit.
• Greet each guest promptly and courteously with good smile and body language.
• Present menu and share promotions, specials and items to customers.
• Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
• Up-sell additional products when appropriate.
• Key orders in the Point-of-Sale (POS) system efficiently.
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Process payment and check bills promptly.
• Handle problem with cashier payments.
• Setting up tables & maintaining the cleanliness of restaurant
• Assist manager by getting involved in planning and organizing of special events.
• Able to communicate with guest and providing excellent customer service
• Good interpersonal skills and passionate about helping customers
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Complete opening, operating, and closing procedures.
• Escalate guests complain to duty manager if unable to conduct service recovery.
• Implement plans to deliver excellent service for outlet.
• Assist in daily operations of the restaurant
• Ad-hoc duties as assigned by the supervisor when necessary

Explore Career Opportunities with us by applying now!

You can also check out the links below to see what Tipsy is up to!

https://www.tipsycollective.com/

https://www.instagram.com/TipsyCollectiveSg/

Get to Know the Team:

We are looking for a Compliance Officer to join our Grab Direct General Insurer team based in Singapore. Our team focuses on ensuring that we uphold the highest standards of compliance, aligning with regulatory requirements and fostering a culture of integrity within our organization.

Get to Know the Role:

As a Compliance Officer, you will play a central role in maintaining our compliance framework. You'll be responsible for developing and implementing policies that adhere to regulations and industry standards while staying updated on any changes that may affect our business.

You will report to the Associate General Counsel, GrabFin.

This role will be onsite at Grab Office.

The Critical Tasks You will Perform:

• You will develop, implement, and maintain compliance policies and procedures that align with regulatory requirements and best industry practices.
• You will monitor and assess the company's adherence to relevant laws and regulations including the Insurance Act, Anti-Money Laundering (AML) regulations, and data protection laws.
• You will conduct regular compliance audits and risk assessments to identify potential compliance issues and recommend corrective measures.
• You will provide training and guidance to employees on compliance matters to ensure awareness and understanding of responsibilities.
• You will liaise with regulatory authorities and respond promptly to inquiries, ensuring timely submission of reports and required documentation.
• You will investigate compliance breaches and recommend appropriate disciplinary actions or remedial measures.
• You will stay updated on regulatory changes and industry trends, advising management on potential impacts.
• You will collaborate with departments such as risk management and internal audit to maintain a cohesive approach to compliance.
• You will prepare and present compliance reports to senior management and the board of directors.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

•Support customer purchases and returns in the register.

This position is available from January 2025 onwards.

The position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents.

Primary Responsibilities

Manages All Porterage Tasks

• Supervises and participates in the activities of the personnel in charge of handling and safe keeping of all incoming, outgoing, and stored baggage.
• Welcomes all residents and guests, promotes inter-hotel sales and in-house facilities, and provides directions and suggestions to the hotel surrounding areas.
• Ensures the smooth running of all hotel entrance and driveway operations by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Participates in the Raffles Hotel Singapore Arrival and Departure Experience

• Supports and assists the Doorman and Reception teams during every resident arrival and departure.
• Supports and monitors activities the drop-off and pick-up of valet-parked vehicles and the taxi and hired car queue according to priorities.

Acts as Supporting Element of the Entire Guest Journey

• Works closely with all hotel colleagues to create efficient, yet personalised service encounters for all residents.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services 

• Ensures guests receive the experience and service as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by the management.
• Adheres Workplace Safety and Health (WHS) policies and procedures.
• Performs any other duties and responsibilities that may be assigned.