Job Description

• Responsible for the day to day operations in the restaurant.
• Work with restaurant in-charge to support and manage the Japanese restaurant.
• Supervise and train junior staff to provide friendly, professional and attentive service.
• Review and recommend processes to improve overall restaurant performance.
• Maintain an effective daily roster to ensue minimum labour cost.
• Ensure consistency in the food standards.
• Formulating and developing marketing initiatives to increase sales growth.
• Contribute to and take part in management meeting.
• Experience in Japanese cuisine is an additional bonus

Requirements

• Passion for great food and great service.
• Ability to lead, train and motivate staff.
• Self driven to explore and push boundaries.
• Team player with positive mindset.

About Us:

We are a leading player in the sales and marketing industry, specializing in face-to-face channels to market products for multinational clients.

Responsibilities:

• Engage with customers in face-to-face interactions to promote our clients' products
• Learn and implement effective sales techniques and strategies
• Collaborate with team members to achieve collective goals

Good to have:

• Good Interpersonal skills
• Must be team-oriented and willing to work in a fast-paced environment
• Positive learning attitude

Benefits:

• Specialised 1-to-1 coaching
• Opportunities for career advancement based on performance
• Travel opportunities and fun team-building activities

Join us in shaping the future of sales and marketing. Apply now and become part of our success story!

Responsibilities:

• Undertake audits of clientele in various industries
• Carry out audit planning, execution, execution, and prepare appropriate audit work papers and financial statements
• Work effectively as a team member, sharing responsibility, providing support, and maintaining communication in conducting audit engagements
• Prepare audit reports, communicate findings and recommendation

• Requirements:
• Possess at least a Degree in Accountancy, ACCA, or equivalent qualification
• Minimum of 2 years experience in auditing or related field
• Proficient in office applications (MS Office)
• Good communication, analytical, and problem-solving skills
• Ability to work independently under tight deadlines
• Hardworking and positive attitude, with the ability to work as a team or individually
• Strong interpersonal and client relationship skills

If you possess the above qualities, we would like to hear from you. Career advancement and attractive remuneration are offered to candidates with relevant qualifications and experience. Please email your resume with your current and expected salary and copies of academic certificates together with a recent photograph to: [email protected].

(We regret to inform that only shortlisted candidates will be notified)

- responsible for handling bookings of appointments and walk in customers

- keying in the daily sales collected

- arrangement of timeslots for customers

- assignment of therapist roster

- prepare monthly reports for therapist sales record

- handle any phone calls for enquiries

Summary

This position is responsible for maintaining high standards of food preparation and service in the appointed kitchen(s), according to the standards set by the Management.

Job Responsibilities

• Stock up the assigned kitchen with raw materials and ingredients on a daily basis.
• Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them.
• Master all basic cooking methods like cutting of ingredients and preparing daily mise-en-place for the assigned station.
• Prepare food items as per standard recipe cards whilst maintaining portion control and minimizing wastage.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
• Clean and maintain all equipment within the food production area.
• Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor.
• Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to.
• Be well versed in hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the assigned by the Management.

Summary

This position is responsible for the efficient operation, maintenance and repair of the physical structure, utility services, equipment, fixtures, and furnishings of the hotel facilities.

Job Responsibilities

• Work with supervisor or technicians to carry out planned preventive maintenance, corrective maintenance and repairs as per instructed by Engineer
• Responsible of all technicians under Senior technician care
• Carry out planned and unplanned maintenance programs for the various systems such as (not limited to) the following:
• Air-conditioning & electrical, refrigeration, FLS equipment, building maintenance including furniture & fixtures, parts renewal & repairs, kitchen equipment, low voltage (LV), guest rooms, F&B outlets, front/back of the house, plumbing & drainage.
• Comply with established safety practices while performing repair or retrofit of all electrical, mechanical, plumbing, HVAC, water treatment, etc. Operate, maintain and repairs all hotel systems, devices, controls, equipment, etc.
• Comply with all established procedures, e.g. Work Orders, Out-of-Order Rooms, Emergencies, etc.
• Carry out preventive maintenance, repair or retrofit of electrical, mechanical plumbing, fire protection, and life safety systems.
• Records and analyses daily operating logs and utilities.
• Handles emergencies in repair works.
• Carry out improvement, maintenance and repair work on all building services and equipment according to the standards and requirements.
• Perform daily startup, shutdown and inspection of building services and equipment according to the standards and requirements.
• Maintain tools and equipment, and perform Engineering housekeeping work.
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.
• Ability to prioritize tasks and follow specified procedures
• Ability to work well with minimal supervision
• Resolve problem without waiting for ‘Spoon feeding’ idea.
• Good physical condition, strength and well
• Enforce and check general housekeeping and tidiness of workplace and workspace
• Respond quickly in the event of an emergency, notify appropriate personnel and follow safety protocol
• Basic understanding of mechanical and electrical system
• Ability to conduct basic troubleshoot, test, repair and service equipment
• Fast, efficient and accurate when escalating problem up to Engineers
• Willingness to work overtime if necessary
• Able to make judgement and decision when Engineer is not around
• Assist Engineer to follow up outstanding issue passed down

Qualifications / Experience

• Trade Certificate or a minimum of 1 year of relevant hands-on experience in area of expertise
• Reading, writing and oral proficiency in English language
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Able to lead the team in absence of supervisor
• Required to come down on site is urgent issue arise
• Control of technician’s OT and work roster
• Required simple computer knowledge etc, word and excel

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Reservations Officer to join our team!

Key Responsibilities:

• Handling reservations inquiries via phone, email, and online platforms.
• Providing information about room availability, rates, and packages to potential guests.
• Assisting guests in making reservations, modifications, or cancellations.
• Ensuring accurate and timely entry of reservation data into the booking system.
• Providing excellent customer service to enhance guest satisfaction.

Requirement:

• Previous experience in a similar role within the hospitality industry is preferred.
• Strong communication skills, both verbal and written.
• Exceptional customer service and interpersonal skills.

Assistant Chemist/Lab Technician

Key Responsibilities:

• Handle and manage industrial chemicals safely, adhering to all safety protocols and guidelines.
• Receive, label, and log all incoming samples for accountability and traceability.
• Prepare samples by drying, crushing, splitting, and pulverizing as per procedural requirements.
• Mix fluxing reagents accurately and load samples into the furnace for fire assay processes.
• Conduct acid digestion by mixing and applying specific reagents.
• Perform fire assay techniques, including the precise handling of reagents and heat management.
• Work effectively in a hot environment and handle tasks requiring physical effort, such as lifting 10kg bars of precious metals.
• Maintain accurate records of all processes and communicate findings effectively through verbal and written reports.

Qualifications and Requirements:ed.

• Knowledge of industrial chemicals and their safe handling.
• Proficiency in fire assay techniques and sample preparation.
• Familiarity with lab equipment and chemical analysis tools.
• Physical Requirements:Ability to work in hot environments and lift heavy materials (up to 10kg).
• Strong verbal and written communication skills.
• Attention to detail and precision in all tasks.
• Ability to work independently and as part of a team.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

• Ensure profitability by maintaining an accurate record of baking operations.
• Manage needed supplies and inventory levels.
• Direct and supervise the production staff’s activities to make sure that products are up to standards.
• Ensure fillings of bread is standardized for all products
• Decorate baked products using glaze, icing and other toppings to achieve a finished appearance.
• Assess the quality of raw materials before baking.
• Conduct research to develop recipes for new products.
• Maintain portion control and quantities of preparation to minimise waste
• Ensure daily opening and closing duties in the outlet are properly executed
• Supervision of food preparation and food production to ensure that food quality standards are met company SOP
• Ensure kitchen operations, food safety and hygiene standards as set in our SOP
• Recruiting& hiring of restaurant staff
• Responsible for induction training and on the job training of new employees and also newly promoted staff
• Train and demonstrate cooking techniques and proper equipment usage to staff
• Responsible for employee's performance and discipline
• Handling the repair & maintenance of restaurant equipment
• Backend duties: stock takes, scheduling etc
• Handle any other duties assigned by Head Chef
• Ensure staffs follow company safety SOP
• Follow company safety SOP

- Maintaining a positive, empathetic, and professional attitude toward customers at all times

- Processing document, forms, applications, and requests

- Arrange transportation

- Data input into system

- Ensure customer satisfaction and provide professional customer support

Requirements:

- Able to read and write Mandarin (可以读写中文）

- Able to work during weekend (day shift)

- Able to communicate with Indonesian, Chinese and English speaking customer

- Able to work independently and remotely when required

- Excellent Communication Skills in english

- Proficiency in Microsoft Office

- Trustworthy and responsible person

- Bachelors Degree of any field

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday, 9am - 6pm / Saturday, 9am – 1pm)

Job Description:

This is a full time role for a Clinic Assistant located in Parkway East Hospital. Our client provided health and wellness service.You are responsible for ensuring a welcoming environment for patients, addressing their needs and concerns promptly. This includes managing appointment bookings and efficiently registering both new and returning patients. Additionally, you'll be responsible for answering phone calls, providing information, and resolving queries. Handling insurance claims, preparing invoices, and collecting payments are also key tasks. Alongside these, you will perform various administrative tasks, assist with clinical duties, and carry out simple procedures as needed. Furthermore, you'll undertake additional tasks as required to support the smooth operation of the medical facility.

Qualifications:

• Knowledge in medical insurance processing
• IT savvy
• Proficiency in managing insurance claims is particularly valued.
• Minimum 2 years of experience within a clinical environment

The Offensive Engineering Analyst will be responsible to conduct vulnerability assessment/penetration tests of Income internal/external web, mobile and web service applications and execute simulated security testing against corporate web applications, networks, and infrastructure. This role will come under the IT Risk and Security department, reporting to the Senior Manager of Cyber Assurance.

Key Responsibilities

• Coordinate with external vendors to conduct application security/penetration tests of Income internal/external web, mobile and web service applications, leveraging both manual techniques as well as automated tools in order to uncover and report security vulnerabilities that exist and liaising with systems & applications owners on follow up actions.
• Perform vulnerability scanning/discovery, tracking of remediation SLA and vulnerability fix verification in support of the remediation
• Plan and scope the internal Red Teaming program to conduct red teaming exercises and execute adversarial simulations mimicking real-world threat actors (APTs, insider threats, etc.) against Income environment using tools and manual techniques.
• Conduct compliance audit on Income Systems and Devices hardening standards.
• Perform risk assessment and recommend mitigations on vulnerability findings when remediation is not possible.
• Administer security tools and service providers.
• Support the running of bug bounty and vulnerability disclosure programs.
• Conduct meetings to communicate the findings and implications to stakeholders and track remediation status and outcomes.
• Undertake other projects and tasks that may be assigned by management.

Qualifications

• Bachelor's Degree with more than 5 years of experience in technology, information or cyber risk management, information security or enterprise architecture.
• Minimum of three years years of experience in offensive security (Red Teaming, Penetration Testing, or related fields).
• Minimum of two years direct information security experience in penetration testing, vulnerability assessment, threat hunting, red teaming or similar roles.
• Strong background in application development, web application technologies and architectures, application security testing or vulnerability assessment.
• Familiar with penetration testing steps, methods, procedures, and excellent in using penetration testing tools.
• Familiar with attack techniques and methods, common security vulnerabilities and threats of network and application systems, and competent in identifying and evaluating these vulnerabilities and threats with existing tools.
• Equipped with programming skills in Java, .NET or Python.
• Relevant industry certifications such as CEH, OSCP, OSCE, GPEN, GWAPT, CREST CRT certifications is preferred.

Competencies

• Hands-on experience on vulnerability assessment tools (Preferably Tenable and others such as Qualys, Rapid7).
• Working knowledge on industry standard scoring models such as CVSS.
• Working knowledge on SAST, DAST, IAST, SCA and DevSecOps.
• Familiarity with penetration testing techniques (eg web application proxies, packet capture analysis software, browser extensions, penetration testing Linux distributions, static source code analyzers, SoapUI, etc).
• Good understanding of adversary tactics, techniques, and procedures (TTPs), such as those outlined by MITRE ATT&CK.
• Good understanding of offensive security tools (e.g., Cobalt Strike, Metasploit, Burp Suite, BloodHound, Mimikatz).
• Good written skills and able to effectively communicate security and risk-related concepts to technical and non-technical audiences.
• Work well under pressure and demonstrate the ability to meet tight deadlines.
• Able to work independently and in a team-oriented, collaborative environment.

Headquartered in Singapore, we are a fast-growing software startup developing cloud and mobile applications for the Building and Construction Industry. Our mission is to help customers improve productivity, quality and safety. Our solutions are used daily by thousands of professionals.

We are expanding our product portfolio as well as our presence across Asia and Europe and are looking for a Sales Representative based in Singapore. 

What you will be doing

• You will be responsible for the development and sales performance within the Singapore and wider SE Asia market for a specific product.
• Persuasively communicate the value of our solutions in terms of value and impact on customer business goals.
• You will also work closely with our marketing teams to market our solutions and gather feedback on customer and market needs.
• Directly interact with the sales organization and our professional services team to ensure successful implementation and customer satisfaction.

What you need for this position

• Outstanding verbal and writing, communications and interpersonal skills in English is essential.
• At least 2 years plus sales experience in the technology sector (or equivalent).
• Demonstrated experience in selling digitalisation solutions into the building and construction industry.
• Confidence and ability to interface professionally with a wide spectrum of customers for both existing and new accounts.
• A Hunter with a Proven track record of selling on value and engagement with top management.
• Be comfortable with technology, mobile apps and cloud services.

We will consider in priority candidates with the following attributes

• A get it done attitude
• Demonstrated sales abilities & a track record of successful selling software and account management
• Exposure and/ or an understanding of the Construction industry and/ or Field operations.
• Proficiency in Solution Selling or Customer Centric selling systems.
• Possess high EQ with strong interpersonal skills.

If you are looking for a place where your achievements will be recognized, rewarded and celebrated, a place where you won’t be lost in the crowd, and a place where fun is a cultural value, then we are that place for you. We are Novade and we are looking for you.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 3-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Job Descriptions

• Maintaining of kitchen area and work station cleanliness.
• Follow recipes and presentation specifications.
• Follow SOP for cooking and cutting food for
• In charge of outlet's daily opening and closing
• Deliver good customer service
• Understand restaurant menu and product knowledge, upsell company's product
• Share the responsibility in guarantying the hygiene, safety and the service quality

Job Requirements

• Willing to learn how to grill meat
• Candidates with kitchen experience preferred

Benefits

• Medical Benefit (up to $300per year)
• Sales Incentive
• CNY Bonus
• Staff Meal
• Team Luch/Dinner

Working Hours

• 5 days work week
• 10 am to 8 pm
• More than 45 hrs OT paid

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Environment Build Engineer

Job Requisition Number: JR44032

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

To analyze, design, plan, co-ordinate, create infrastructure required to run the application environments, install middleware and provide BAU support that includes middleware infrastructure build, monitoring, troubleshooting, resolution of all environments related incidents to the application development team

Key Responsibilities

· Lead and oversee the environment readiness, review, track and report the overall infra delivery and environment delivery for MPP Program

· Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

· Coordinate with Infrastructure Build teams to assign resources (cluster, storage, network) to build MPP Program

· Discuss and finalize the environment strategy and end to end integrated environment approach.

· Perform environment assessment and collate the details in environment inventory covering connections across all applications.

· Co-ordinate with core infrastructure team to ensure readiness of servers / databases, prepare requirement document.

· Drive the low-level design for application middleware infrastructure for critical applications.

· Orchestrating the environment connectivity setup activities with sever build engineers.

· Gathering requirement and setup connectivity between file gateway, file store to target migration environments work with internal departments.

· Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

· Track and report the migration environment build to program management office and provide daily update on the progress to

· Coordinating with application stream leads to review the data refresh requirement for migration environments and plan releasing the end-to-end integrated environment.

· Act as one of the main points of contact for MPP Build delivery coordinating across managed service partner resources and update the status and highlight the risks.

· Manage environments demand management of all other dependent upstream and downstream applications and Environments.

· Define the monitoring requirement and coordinate with monitoring team to implement the container service status and platform specific monitoring.

· Support application specific monitoring and enable platform to support environment planning, assessment, and approach for Troubleshoot server and network related problems.

· Prepare the system and database backup/restore procedures.

· Working experience in application integration platform (MQ, Connect Direct)

· Technical hands-on experience in building application middleware platforms

· Familiar with system and database backup/restore, disaster recovery procedures and Load balancers.

· Troubleshoot Control M job failures and assist in re-run as appropriate.

Key Requirements:

The candidate must have 12 - 15 Yrs of working experience in the following areas:-

· Lead and oversee the team, review, track and report the overall infra delivery and environment delivery.

· Unix/Linux administration

· Excellent Middleware platform knowledge (Weblogic, JBOS, MQ & CD)

· Middleware deployment automation

· Working experience in DevOps Tools (Jenkins, Bitbucket)

· Excellent knowledge of MS SQL-Server / Oracle

· Excellent communication and influencing skills

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Install, maintain, and repair a variety of products, ranging from cabinets to insulation to tile to drywall
• Perform work in accordance with safety best practices
• Maintain tools and equipment in safe operating condition
• Conduct building inspections and identify needed repairs
• Document repairs and maintain thorough records
• Cut, shape, and alter materials as needed
• Build doors, cabinets, and windows
• Measure and mark materials for alterations

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.

Our Guest Experience team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalleled service and experiences to our guests.

You'll be in charge of:

• Attend all incoming calls in a fast, accurate and courteous manner
• Manage Zendesk and ticketing software system
• Respond to emails in a prompt and professional manner
• Input restaurant bookings in the system and confirm restaurant reservations within the stipulated time frame
• Handle special requests
• Communicate with Behold Julien venues and other departments to ensure seamless communication.
• Assist customers all other relevant enquiries
• Perform other urgent matters and any other reasonable duties and responsibilities as required by the Management

Qualifications:

• Minimum of 2 years of experience in guest services within the hospitality industry.
• Experience with Seven Rooms Table Management system will be an advantage but no crucial as training will be provided.
• Good understanding of fine dining operation and service standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

SENIOR MGR, PROCUREMENT & ADMIN

• Plan and manage all procurement activities conducted by the User Divisions to ensure timeliness of procurement and contract implementation
• Provide professional advice to Divisions on best practices in sourcing, contract management and supplier management practices and manage inquiries from users
• Develop and maintain the company's procurement governance framework, striking an optimal balance between governance and operations efficiency
• Lead and mentor the procurement team, promoting a culture of continuous improvement and innovation
• Lead the new procurement system implementation
• Manage the entire procurement process
• Review internal Corporate Services SOPs, templates to support digitalisation and streamline processes
• Establish and maintain a process and system of archival, organization, retrieval and disposal of records to support needs of HSG and compliance with internal policies
• Participate in ad hoc projects as assigned

Job requirements

• Tertiary degree in Business, Accountancy or Finance
• Minimum 5 years of procurement experience in statutory boards or ministries
• A good understanding of Government Procurement Policies will be advantageous.
• Familiar with Tenderboard system or Oracle.
• Committed with good working attitude and resilience to produce the desired results.
• Effective stakeholder management, independent, good communication and interpersonal skills.
• Has a growth mindset in seeking continual improvements and keeping up with digital transformation that leads to significantly better and cost-effective outcomes.
• Good team player and meticulous with numbers.
• Independent and self-driven with the ability to multi-task in a dynamic and fast-paced environment and perform under pressure.

Job Description

• Assist the Head Chef in the operation of the kitchen.
• Assist the Head Chef to supervise the kitchen team during the shift to attain efficiency and effectiveness in kitchen operations.
• Work closely with Head Chef on daily kitchen operation management.
• Ensure that new staff under training are taught the right processes abiding to the kitchen’s SOPs.
• Assist Head Chef in all aspects in the implementation of new, special and promotional menu items.
• Maintain an effective daily roster to ensure minimum labour cost.
• Ensure consistency in the food standards.

Requirements

• Experience in Japanese cuisine, skill and technique is required.
• Possess relevant culinary qualification and certifications.
• Enthusiasm to develop your own skills and knowledge plus those around you.
• Adaptability to change and willingness to embrace new ideas and processes.
• Ability to work unsupervised and deliver quality work.
• Passion for great food and great service.
• Team player with positive mindset.

We are looking for an enthusiastic and customer-focused Retail Assistant to join our Food & Beverage team. The ideal candidate will have a passion for food, enjoy interacting with customers, and work well in a fast-paced environment. As a Retail Assistant, you will be responsible for ensuring a smooth and enjoyable shopping experience for customers, maintaining store presentation, assisting with inventory management, and supporting the overall retail operations.

Key Responsibilities:

• Greet customers warmly, offer assistance, and provide product recommendations based on customer needs.
  Resolve customer concerns or complaints in a professional and timely manner, ensuring satisfaction and repeat business.
  
• Actively promote high-quality products, special offers, and new items to increase sales.
  Suggest complementary products to customers (e.g., pairing items like wine with cheese).
  
• Ensure that the store is clean, organized, and visually appealing by arranging products neatly and following company guidelines for displays.
  Maintain attractive, well-stocked shelves and product racks, ensuring items are rotated and presented according to expiry dates.
  
• Assist with stock replenishment, conducting stock checks, and notifying management of low stock levels.
  Help receive deliveries, unpack and organize stock, and maintain accurate stock records.
  
• Keep the store clean, tidy, and compliant with health and safety regulations.
  Ensure all food safety standards are adhered to, particularly in areas such as perishable goods and prepared food displays.
  
• Operate the cash register accurately and efficiently, handling cash, credit card payments, and receipts.
  
• Work closely with other team members to ensure the store runs smoothly and customer needs are met promptly.
  Assist colleagues during peak hours, ensuring customer flow is managed effectively.
  
• Communicate effectively with team members and management regarding store operations, customer feedback, and any challenges faced during shifts.
  
• Maintain up-to-date knowledge of the store’s food and beverage products, including any promotions, seasonal items, and special dietary options.
  Be able to educate customers on food products, ingredients, and sourcing practices when necessary.
  

Summary

This position is responsible for the entire credit granting process, bill collection, including the consistent application of a credit policy. Conducts periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Job Responsibilities

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statements are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

· Monitor and pursue collection of overdue accounts.

· Review city ledger daily for correct postings of charges and take corrective action where necessary.

· Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.

· Respond to and resolve account queries in conjunction with accounts receivable.

· Review provision, write-offs and other adjustments immediately prior to month end.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.

· Attend Credit Managers meetings to keep up to date knowledge of credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office:

· Liaise between the Finance Department and the Front Office.

· Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

· Review the Advance Deposit ledger to ensure all the balances are either current or for future date.

· Inform the Front Office Manager of any deviations from policy by Duty Managers, or Front Office Agents that may come to his/ her attention.

· Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

Commercial Responsibilities

· To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and Individuals.

Qualifications / Requirements

· Diploma in Accounting / Finance

· Minimum 2 years of experience in a similar capacity

· Good reading, writing and oral proficiency in English language

· Proficient in MS Excel, Word, PowerPoint and relevant accounting systems

· Service oriented with an eye for details.

· Ability to work effectively and contribute in a team.

Self-motivated and energetic.

- knowledge in massage therapy techniques

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company products

- able to recommend sales packages to customers according to their needs

- prior experience in same industry prioritised

- able to understand what the customers require on the massage acupoints