The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Team Summary

Global Government Engagement drives Visa’s business by shaping the policy and regulatory environment to accelerate digital payments – ensuring Visa is the best way to pay and be paid for everyone, everywhere. We excel with clients, governments, and partners to enable everyone to participate fully in the digital economy, delivering economic growth, innovation, and positive social impact. We are diverse and inclusive – committed to being a best-in-class global government engagement team.

Throughout the Asia Pacific (AP) region, the existing team of highly qualified government engagement professionals support the ongoing growth of the company’s business. They proactively engage with a wide range of stakeholders to promote Visa’s capabilities and contributions to governments.

What a SVP, Government Engagement, AP does at Visa:

Strategic Advisory and Subject Matter Expertise

• Serve as a member of Visa’s AP leadership team, providing both strategic advice and direct support on matters of legislative and regulatory interest
• Build strategic engagement plans for Visa’s executive leadership in the region with key government stakeholders across AP
• Provide subject matter expertise on primary public policy matters and be a key resource to public officials, clients, and industry associations

People Leadership

• Lead and manage Visa’s Government Engagement team, managing Visa’s current talent and hiring new team members to expand the team’s capabilities. Actively engage employees with exceptional communications skills and commitment by role modelling the behaviors underlying Visa’s four leadership principles. 
• Ensure that cross-functional teams are fully aligned and briefed about the environment, ensure that strategic plans for the region are developed in conjunction with, understood and shared by the supporting functions within Visa.
• Take a thoughtful and diverse approach to talent acquisition and talent management, attracting, developing and retaining outstanding talent, whilst also continuing to raise the performance expectations of the team.  Ensure appropriate succession planning is in place for key roles, maximize employee engagement and ensure all staff have meaningful development plans. Create a sense of community and drive a culture of genuine inclusion for the team.
   

Drive Business Outcomes with Engagement & Thought Leadership

• Promote Visa’s reputation and profile by representing the company at public events, policy forums, industry conferences, association committees and roundtables, etc.
• Regularly engage directly with lawmakers, regulators, and other external stakeholders that may impact Visa’s business to enhance Visa’s reputation and competitive position
• Develop and deliver compelling government engagement narratives about the value of Visa and the payments industry in alignment with Visa’s business priorities
• Develop strategic policy positions, in partnership with Visa’s Global Policy team, that foster potential business partnerships with national and sub-national government agencies in the delivery of social services, payment of taxes, and other potential government programs that may benefit from the application of electronic payments
   

Partnership, Collaboration, Influence

• Partner and collaborate with the AP leadership team, country management throughout the region as well as global key stakeholders to drive Visa’s local and regional policy priorities
• Facilitate regional and global business subject matter expert interactions and briefings with relevant regulators and government officials
• Manage compliance with all relevant corporate policies and legal requirements related to political participation and activity throughout the region, ensure utmost respect for and adherence to ethical behavior standards within the AP government engagement team and broader AP business
• Establish and maintain appropriate contact with counterparts and other industry participants (incl, client institutions, FinTechs, and other payment sector stakeholders)
• Coordinate management of any potential global, local and regional issues

Why this is important to Visa

Government engagement is essential for Visa in the Asia Pacific region due to the complex and varied regulatory environments across different countries. By collaborating with government authorities, Visa can ensure adherence to local laws, enhance security protocols, and gain the trust of consumers. Furthermore, government partnerships can facilitate innovation, helping to develop and implement cutting-edge payment technologies that drive financial inclusion, particularly in underserved areas. Close cooperation between Visa and governments helps align with regional economic policies and contribute to the overall growth and digital advancement of the Asia Pacific financial landscape.

What you get to do in this role:

• Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
• Manage master data in our core systems such as Workday, Jobvite, and Service Now platform

• Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
• Documents implementation considerations, workflows, process maps, etc. as required.
• Develops UAT strategy and execution to cover testing, defect resolution and triaging

• Maintain standardized data definitions and globally streamlined data entry procedures

• Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
• Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
• Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
• Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
• Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
• Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslog, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members,

Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

Primary Responsibilities

Overseeing Daily Operatoins and Achieving Targets

• Supports Resident Mixologist in providing world-class hospitality and drinks making.
• Ensures operating par stock for OS&E and beverage.
• Adheres to bar Standard Operating Procedures.
• Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
• Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
• Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
• Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
• Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the bar/outlet during all key operation periods.
• Achieves or exceeds outlet’s goal and sales target.
• Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Marketing Plan and Revenue Management

• Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

Training, Learning and Development of the Team

• Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
• Completes On-the-Job-Trainings and develops new skills and knowledge. 
• Assists and guides the departmental orientation for new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

• To assist the appointed Project Manager in managing the project inclusive of cost planning, consultant and contractor procurement, design management, construction management until project completion and handover.
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget.
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project.
• Manage and oversight all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers.
• Aiding appointed Project Manager in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system frameworks.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules.
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports.
• To take a leading role in interfacing with the client and other consultants, at all project stages.
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.

Primary Responsibilities

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the hotel surrounding areas

• Assist guests with check-in and check out

• Confirms mode of payment; performs pre-authorization on credit card or collects required deposit for cash

payment

• Manage and assist guests with any enquiry that may arise

• Process all guests check out by confirming invoice balance, payment mode and feedback on stay

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.

Primary Responsibilities

Manages the guest journey from pre-arrival to post-departure

• Supervise and direct the team of Guest Experience Executive to ensure that personalized care is provided to all hotel guests at Heart of House throughout their stay.
• Manages the Pullman Singapore Orchard guest experience through a seamless flow of processes.
• Upholds a flawless impression and perception of Pullman Singapore Orchard services, products, and colleagues.
• Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through personalized service.
• Works with all departments to ensure seamless service.
• Perform other duties as assigned.

• 1. Learn and master the company's core technology and product, provide technical support for customers and distributors, including technical explanations, training, (answering questions, solving problems), etc. according to the technical process and specifications of the company
  2. Provide on-site technical support for customers specifically in Imaging, Flow Cytomtery and Clinical application in the responsible area to ensure the success rate of the Demo;
  3. Summarize product and application experience, and cooperate with the local sales team to carry out targeted technical presentations to key account, so as to enhance the core competitiveness of Miltenyi products in the customer base.
  4. Update training materials in a timely manner, and provide complete training tools for internal sales and distributors;
  5. Cooperate with the sales team to achieve sales targets and provide customers with continuous, satisfactory and timely technical support;
  6. Other affairs arranged by the company due to business needs.

Responsibilities

• Plan, support and implement approved programmes and services of the DAC.
• Ensure that DAC rules pertaining to personal safety, work hazards and prescribed training procedures are adhered to by staff and clients.
• Maintain and develop proper system of administration of client’s ICP; attendance and training programme records; and other administrative records in accordance to the Programme Evaluation System / Best Practice Guidelines.
• Ensure the welfare of clients, referring any inappropriate client behaviour or welfare needs to the appropriate professional service for intervention.
• Liaise with parents/guardians of clients pertaining to the clients’ management.
• Ensure that volunteers are working towards the organizational interest, objectives and goals.
• Maintain good public relations and uphold the image of the Association.
• Work as a team and participate positively and actively to ensure quality service delivery that is in line with the mission, goals and objectives of the Association.

Requirements

• Have relevant Diploma or ‘A’ Level.
• Have good organization skills.
• Have a compassionate and patient personality.
• Certified training in Social Services or Disability Studies is an added advantage.
• Experience in working with persons with special needs is an added advantage.
• A Heart to serve in the special needs sector

Working Location: 65 Pasir Ris Drive 1 Singapore 519529

Responsibilities:

• Evaluate and report on the performance of international investments. Develop financial models to forecast returns and assess related risks.

• Analyze cashflow and build strong relationship with banks in ensuring optimal use of financial resources.

• Prepare detailed financial statements for regional subsidiaries, including balance sheets, income statements, and cash flow statements.

• Ensure adherence to local accounting standards and corporate policies.

• Prepare financial reports and analysis to senior management for budgeting and forecasting initiatives.

• Identify and implement enhancements to financial processes to improve efficiency and accuracy.

Requirements:

• A Bachelor’s degree in Finance, Accounting, or Economics from an accredited institution. Professional certifications (such as CFA or CPA) are strongly preferred.

• A minimum of 7 years of experience in financial analysis, with a focus on investment returns, treasury management, cash flow analysis, and regional accounting.

• High proficiency in financial software and accounting systems.

• Capability to navigate ambiguity and perform effectively both independently and as part of a team in a dynamic environment.

• Proficiency in English and Chinese, with the ability to communicate effectively with stakeholders in China.

• Position: Admin Assistant/Sales Admin
• Location: Peninsula Plaza (Walking Distance from City Hall MRT)
• Working hours: Monday to Friday (8.30am - 5.30pm)
• Salary (commensurate with experience): Up to $3,000 + AWS + Transport Allowance + Birthday Incentive + 14 Days AL + Medical Benefits
• Duration: Permanent
• Industry: Manufacturer of alkaline water filtration

Main Responsibilities:

• Perform accurate and efficient data entry tasks, including inventory, sales records, payment, and shipment details
• Maintain and organize records of shipments, costs, and delivery schedules
• Generate periodic reports for management
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in both English and Mandarin to converse with Mandarin speaking clients
• Minimum 'N' level and 1 year of relevant experience required

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Accounts Assistant - (NO OT)
• Location : Tuas - daily company transport to/from Boon Lay and Jurong East MRT /Tuas (3 bus stos from Tuas West MRT)
• Working hours : Monday - Friday 9.00am to 6:00pm
• Salary (commensurate with experience) : Up to $3200 + AWS + 14 Days Annual Leave + Variable Bonus + Mobile allowance
• Duration : Permanent
• Industry :Concrete Precast

Main Responsibilities:

• Handle partial set of accounts
• Ensure all suppliers’ invoices are properly captured and all payments are properly supported and approved according to corporate policy
• Preparation of month end schedules and reconciliation
• Perform cost analysis

Requirements:

• Minimum Diploma in Accountancy or its equivalent preferred
• Proficient in software applications, particularly Microsoft Office
• Candidate without experience is welcome to apply , FULL TRAINING PROVIDED
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : HR - Sales and Operations Assistant Manager/ Manager
• Location : Midview City- Near Brighthill MRT
• Working hours : 5 days work week: Monday- Friday: 8.30am – 6.00pm
• Salary (commensurate with experience) : Up to $6000 basic + AWS + Variable Bonus + Medical + 12-14 days annual leave
• Duration : Permanent
• Industry : Food & Beverage Services

Main Responsibilities:

• To handle Sales & Operations of the Company
• Liaise with Customers and Candidates
• Communicate with Relevant Governmental Authorities
• Overseas Day-To-Day EA Activities

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• At least 2 years of relevant experience
• Possess CEI (KAH) or CEI (Basic)
• Familiar with WPOL & EPOL and other MOM’s Online Portal
• Responsible, Hardworking and Able To Work Independently

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Assist of BIM manager for Tender document creation, coordination with different trades and team work.
• Assist BIM manager for IDD implementation.
• Responsible for the preparation of project drafting plan and deliverables with project engineer
• Familiar with BIM execution plan, requirements, process and workflow.
• Manage the drafting resources to meet the project timelines
• Develop drafting standard and procedures
• Develop team performance through capability development and specific/constructive feedback

Qualifications

• Bachelors’ degree in Architecture, Engineering or Construction Technology, with minimum 5 years of relevant professional experience.
• Industry BIM Certification (Revit Professional, BCA BIM courses) is preferred.
• Proficient with BIM, REVIT, AutoCAD, Naviswork, Microstation, etc.
• Excellent written & spoken communication skills in English.

The Manager for Market Development & Relationship Management plays a critical role in driving year-on-year revenue growth and fostering long-term relationships with corporate clients and unions who have committed to an S&R account. Working closely with Corporate Sales teams, this individual will be responsible for maximizing account value through upselling and cross-selling initiatives amongst existing clients and providing exceptional support to ensure client satisfaction and retention.

1. Create client relationship building platforms & events:

· Develop, propose and execute strategies to foster strong relationships with B2B clients through tailored events, networking opportunities, and relationship-building platforms.

2. Manage and service key existing S&R accounts:

· Building and maintaining a strong, long-lasting customer relationship with the S&R accounts’ management and their HR representatives.

· Overseeing the S&R account management, serving as the lead point of contact for all account management matters.

· Ensure the timely and successful delivery of the respective S&R account employees’ benefits and engagement programs against committed timelines.

3. Upselling existing customer accounts:

· Responsible for upselling and cross-selling opportunities within existing B2B accounts to increase account value and revenue against targets

· Collaborate with Corporate Sales and B2B marketing teams to develop customized solutions and proposals that address client needs and objectives.

· Implement strategies to expand the scope of services offered to key accounts and maximize revenue potential.

4. Study client feedback & recommendations:

· Gather and analyze client feedback, suggestions, and recommendations to identify areas for improvement and enhancement.

· Communicate client feedback to relevant teams for product development, service enhancements, and process improvements.

· Implement initiatives to address client concerns and enhance overall satisfaction and loyalty.

5. Performance KPIs tracking:

· Establish and track key performance indicators (KPIs) related to customer growth, account management, and loyalty initiatives.

· Monitor KPIs such as retention rates, upsell/cross-sell revenue, and customer satisfaction scores.

· Generate regular reports and updates on performance metrics, providing insights and recommendations for improvement.

Requirements:

• Bachelor's degree in Business Administration, Marketing, CRM or related field
• Proven experience in B2B account management, customer relationship management, or sales leadership roles within the events or related industry.
• Strong interpersonal skills and ability to build rapport and trust with B2B clients and stakeholders.
• Excellent communication and negotiation skills, with the ability to articulate value propositions and influence decision-making.
• Strategic mindset with a focus on driving revenue growth and fostering long-term client relationships.
• Proficiency in data analysis and performance tracking, with the ability to derive insights and make data-driven decisions.
• Experience in developing and implementing customer loyalty programs and retention strategies.
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment

OVERVIEW

The role of a driver in DAC is to provide safe driving and high standard of safety and care for staff and clients. The driver is also required to assist the DAC’s general office in documents despatch services, logistical transportation and other general works support.

RESPONSIBILITIES

1. Transport Assignments which includes:

a) Co-ordinate with the DAC general office on transportation assignments on a daily/weekly basis and carry out the assignments by driving assigned vehicle(s);

b) Inform the DAC general office immediately if any of the transportation assignment(s) cannot be carried out;

c) Responsible to send the staff/ clients to and from assigned venue/activities safely and according to schedule of the assignment;

d) Assist the clients to board/disembark from the assigned vehicle;

e) Exercise high level of reliability and integrity in handling and safeguarding of confidential information and cash;

f) Assist staff to carry goods and to provide logistical support during transportation assignments when the need arises;

g) Report any unusual occurrences when carrying out assigned duties; and

h) Comply with LTA/Government Authority’s traffic/parking rules & regulations at all times while executing driving duties.

2. Upkeep of assigned vehicles which includes:

a) Keeping vehicle in good and serviceable conditions at all time;

b) Report any defects immediately & recommend necessary rectification measure(s) where possible;

c) Cleaning and washing of assigned vehicles;

d) Coordinate maintenance, servicing and repair of the vehicles;

e) Obtain quotations for required maintenance, repair & modifications (in compliance to LTA) to the assigned vehicles;

f) Payment of road tax upon receiving road tax renewal notice, cheque and copy of vehicle insurance from the DAC General Office; and

g) Sending vehicles for statutory inspection upon receiving LTA’s Vehicle Inspection Notice.

3. Cover the driving transportation assignment for other programmes/departments (i.e. School/ EIPIC/ HQ whichever is applicable), whenever the need arises.

4. Perform other general works duties as and when assigned by the Management on the days with no driving transportation assignments, e.g. helping in class.

5. Attend and participate in DAC and Association meetings/ activities as and when required.

REQUIREMENTS

•Primary/Secondary education

•A valid Class 4 driving license & Vocational Licence

•Physically fit

▪Ability to speak/write in simple English

▪A compassionate and patient personality

▪Good work ethics and a team player

▪Experience in working with persons with special needs is an added advantage

Working Location: 65 Pasir Ris Drive 1 Singapore 519529

OVERVIEW

An Interventionist (Early Intervention Educator) is a technically skilled person who assists in the development of Infants & Children. Therefore, Interventionist has to undergo and pass a formal training (both theory and practical) programme in Certificate in Special Education (CISE) and or Diploma in Early Childhood or alternatively, any accredited Certificates or Diploma in the discipline of Special Needs Education programme issued and recognised in Singapore or Internationally.

Responsibilities:

• Provides, plans and executes action curriculum
• Participates in Early Intervention Programme related activities
• Provides administrative support to the department
• Maintains good housekeeping and safety standards

Requirements

• Advance Diploma in Early Childhood Intervention/ Specialist Diploma in Early Childhood Intervention(Special Needs) from NIEC
• Certificate in Autism
• Some relevant experience in early intervention
• A heart to serve in the special needs sector

Working Location: 65 Pasir Ris Drive 1 Singapore 519529

Primary Responsibilities

1. Perform inspection of ISO Container in accordance with IICL, URIC and Cargo Worthy Standard

2. Estimating of man-hours / material costs (if any) for repairs

3.Attending Container Safety Convention Inspection

4.Classification of food, paper and electronic grading for export ISO Container 5.Depreciation Value for Total Loss ISO Container

6.3rd party claims for Damaged Containers by Shipper or Consignee

7.Test of ISO Container Structure strength using ISO Surveying Tools

8.Analysis of contamination for laden imported containers

As a Part-Time Receptionist, you will be the first point of contact for our students and visitors during the weekends. Your primary responsibility will be to ensure a welcoming and professional environment, as well as providing administrative support to the team.

Key Responsibilities:

Front Desk Management:

Greet and welcome students, visitors, and staff with a warm and friendly demeanor.

Answer phone calls and provide information or transfer calls to the appropriate staff members.

Monitor and maintain the reception area's cleanliness and organization.

Visitor Assistance:

Assist visitors with inquiries, directions, and information about our training programs.

Register new students and provide them with necessary materials and information.

Maintain visitor sign-in and sign-out records.

Administrative Support:

Assist with light administrative tasks, such as data entry and filing.

Support the coordination of training sessions and events happening during the weekends.

Handle incoming and outgoing mail and deliveries.

Schedule Management:

Manage the weekend schedule, including class timings, breaks, and any special events.

Communicate any changes in the schedule to relevant staff members and students.

Customer Service:

Handle customer inquiries and requests professionally and promptly.

Resolve minor issues and concerns or escalate them to the appropriate team members.

• Position :Project Manager -Bank
• Location : Office in Changi Business Park
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $5000 + AWS + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance
• Duration : Permanent
• Industry : Security system

Main responsibilities

• Assistant to Project Lead to manage and coordinate with CSIS vendors or business stakeholders inclusive of attending/ initiating meetings and all to ensure we meet the scheduled timeline, stakeholders’ expectations, facilitate on the testing programs for the newly installed security systems.
• Conduct site inspections and assesses the condition of the facility as well as propose the necessary requirements per security Standards.
• Coordinate and facilitate stakeholders and provide guidance on the access card submissions and approvals etc.
• Conduct inventory checks for all completed projects, reviewing of floorplan system plotting diagram and updates.
• Supporting role function on finance administration mainly on project expense tracking.
• Leading the execution works onsite, supervising the vendors and may also be the overall lead for small independent project works.

Requirement:

• Minimum of at least 1 year working experience.
• Minimum High School/ Diploma in any faculty.
• Security certifications will be desirable
• Must be able to work under a fast-paced environment, aggressive culture, and timeline.
• Basic knowledge on security systems i.e. access control, CCTV, IDS
• Fundamentals of physical security and security system installation.

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Roles & Responsibilities

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The successful candidate will have the opportunity to gain exposure to the retail landscape and make an impact on the success of the business. The candidate will be work closely with our retail leadership, commercial, supply partners, and logistics team to ensure that our customers have improved on shelf availability, as well as utilizing analytical skills to identify trends and opportunities for process improvement and report on key performance indicators to help guide decision making. The key responsibilities are as follows:

• Develop and maintain demand forecasting models to accurately predict product demand
• Effectively build the promotion uplifts and manage trend, and seasonality with respect to the DFI Banner stores
• Collaborate with commercial, category and vendors to ensure the timely availability of products
• Create the supply planning in collaboration with the supply partner and monitor inventory levels and adjust replenishment orders as needed
• Analyze data and use it to identify trends and make recommendations for process improvement
• Participate in the development and implementation of inventory management strategies
• Maintain accurate records of inventory and demand forecasts
• Monitor and report on key performance indicators, such as fill rate and inventory accuracy
• Utilize analytical skills to identify trends and opportunities for process improvement

About You

• Bachelor's degree in Statistics, Supply Chain Management, Business Administration, and/or related field
• Minimum 3 years of experience in a supply chain/demand planning role
• Proficiency in demand forecasting and inventory management skills, systems knowledge
• Proficient in Microsoft Excel, Power BI or Data Query/Analytics
• Good analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple tasks effectively

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Assistive Technology Hub is looking for a Speech & Language Therapist to join their team.

Responsibilities:

The Speech and Language Therapist , AT Hub assesses clients for their functional needs and challenges in the areas of speech and communication and plans Assistive Technology interventions that includes trial ,training and recommendation of suitable AT/AAC solutions to clients in need ;training and supporting teachers, caregivers, and parents in the intervention strategies, and processes. The individual may work in collaborative and transdisciplinary teams. The job scope also entails managing risk and service quality, assisting senior colleagues in projects, specialised clinics, research work, performing departmental administration and operational tasks and participating in continuing education. The individual should possess effective communication, and problem-solving skills.

• Clinical
• Education, Training and Development
• Administration

Requirements :

· A relevant Undergraduate or Postgraduate degree in Speech and Language Pathology / Therapy recognized by the Allied Health Professions Council, Singapore with Full Registration, and keen to develop competencies for self and professional development in the areas of AT/AAC .

· At least two years’ experience with clients with multiple disabilities, providing AT solutions.

· An Assistive Technology Professional Certificate / Trainings in the field of AT/AAC will be an added advantage.

Please note that only shortlisted applicants will be notified on the outcome of the job application.