Working Hours: 24/7 shift basis
Shift Allowance: SGD 200/m
DC Ops Engineer is required to follow given policies, processes and procedures including, but not limited to :
- Monitoring procedures.
- Batch job review and recovery.
- Production error escalation.
- Backup and recovery management procedures.
- Disaster recovery procedures.
- Environmental Monitoring.
- Security Management.
- System and Network Monitoring.
- Production Control and Scheduling.
- System Backup, Recovery, Media and Offsite Management.
- User ID Management.
Monitoring of alert
Monitor any alert via email or monitoring application provide by CLIENT
Escalate all alerts received to the Tech Support or DPE / SDM
Raise Tickets and assigned to Tech Support
Backup Tapes
To load and unload backup tapes as per schedules
Sent backup tapes to offsite
Received tapes from offsite
Involve with DR exercise
Escort Duties
Perform escort duties for VENDOR to enter the datacentre
Physical Check
Perform datacentre physical check to ensure NO combustible items and all server racks are lock at all times
Server Reboot
Perform servers reboot as when is required by the Tech Support
EA License # 14C6941