Welcome to Music Delight School.

We are looking for Interns who are keen on learning about how a Music school is run and to join us in growing our Music School.

You'll have a ball of a time with us and learn plenty of real live business & marketing operations!

Roles and responsibilities include:

- Learning and Maintaining school's social media channels including Facebook, Youtube, Instagram & Tiktok Account

- Developing of Music School's POS System

- Growing of Music Delight's online Shop platforms including Shopee & eFrasers

- Growing Music Delight's online presence through Google business

- Maintaining and keeping our website up to date.

Running of Music School

- Setup Trial Classes, Enrolment of students, Application of GIRO (For school fees)

- Collect school fees on time

- Communicate between Students/Parents and Teachers on progress & class schedule

- Arrange Teacher Absent Tracking (TAT), Student Makeup, Exam registration, Recitals

- Send reminders to Students & Teachers on No Lesson Weeks, Ad-hoc schedules

- Ensure all excel files are up to date – Checklist, Teachers Incident, Deposit, Attendance etc - Sale of goods - Manage inventory in the outlet

- Opening & closing of the school

- Housekeeping: School & instruments

- Services: Re-string, Tune, Repair

Job Title

SHOP MANAGER

Occupation

MANAGER

Job Description & Requirements

Industry

Beauty salons and spas (including slimming, skin care and hair care centres)

Job Title

Senior Shop Manager

Occupation

SHOP SALES MANAGER

Job Description & Requirements

Roles & Responsibilities

• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance

• Responsible for food preparation and cooking to standard operating procedures;
• Ensure smooth operations and allocation of duties within the kitchen;
• Ensure that all orders are fulfilled in a timely manner and to expected standards;
• Attend to kitchen-related duties stock- checking and inventory and ordering;
• Practice and ensure good hygiene and housekeeping standards within the kitchen;
• Ensure food is stored, prepare and presented in a safe and hygiene manner;
• Uphold high standards of food quality to ensure customer satisfaction.

Requirements:

• Strong experience in Chinese cuisine including all varieties of noodles and rice
• Profound knowledge of different kinds of beverages
• Deep knowledge of every aspect of Chinese dishes
• Proficient with BBQ and Chinese specialty equipment
• Ability to manage numerous tasks, assign responsibilities and display high patience
• Able to work night shift and split shift
• Able to communicate in English and Chinese
• Able to work ot on weekends and public holiday
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

• Degree in civil engineering recognised by singapore PE Board.
• Minimum 5 years of experience in civil engineering works supervision and execution.
• At least 3 years of experience in tunnelling works supervision.
• Familiar with LTA tunneling project specifications and requirements and to ensure the construction works are meeting with the requirements.
• Able coordinate with LTA project team, QPS and subcontractors for works execution.
• applicants are required to submit detailed CV and state the current and expected salary.

Responsibilities include:
-Assist in daily operations
-Ensure that the places and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

.Must be able to work night shift or split shift

.Must be able to work extra hours or weekend if needed

JOB DESCRIPTION (ROLES AND RESPONSIBILITIES)

• Perform route mapping and navigation testing
• Assists in setting up the servers and other peripherals needed for robot operations
• Execute hardware and system upgrade or modification
• Provide technical support to the Service Team for Tier 3 - Software and System issues whenever necessary
• Conduct training to the Product Operators and Service Team for the newly setup system, equipping them with product operations and basic troubleshooting knowledge
• Coordinates with stakeholders, ensuring effective communication and providing regular progress reports
• Escalate higher level issue whenever necessary
• Prepare and submit relevant Operations documents as needed
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

SKILLS AND QUALIFICATIONS

• Diploma, Bachelor’s or Associate’s degree in Mechanical/Electrical/Computer Engineering or other related fields
• Proven relevant work experience of at least 2 years
• Strong background in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
• Familiarity in mechanical/electrical hardware installation, setup and troubleshooting
• Familiarity in system/network installation, setup and troubleshooting
• Familiarity in AutoCAD, ElcoCAD and any other design and planning software
• Familiarity of LINUX (Ubuntu) System and software troubleshooting will be an added advantage
• Ability to read and interpret mechanical / electrical prints and other related technical documentation
• Strong working knowledge of equipment, tools and components used in the industry
• Proficiency in using computers and basic applications such as MS Word, Excel and Powerpoint
• Ability to work independently and remain professional under pressure
• Ability to clearly communicate with colleagues and end users

ADDITIONAL REQUIREMENT

• Willing to travel locally in a short notice
• Comfortable to work overtime as needed
• Willing to be deployed overseas as needed

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description

The successful candidate will be part of the Cloud & Platforms team.

He/She will be responsible for the following:

• Deep exposure to on-premises Linux and/or Windows administration on VMWare including SAN and storage solutions.

• Perform system administration and troubleshooting activities (including outside normal business hours) in accordance with company policies and procedures.

• Create and maintain documentation, and processes.

• Provide a focus on automation and Infrastructure-as-Code (IaC) to improve agility using tools such as Ansible, Python, and Terraform.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills.

• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 5 years of IT experience with at least 3 years of hands-on experience in a similar role.

• Experience managing both Unix (Linux and/or AIX) and Windows servers. Expert level (e.g. certified) in one at least one: covering installation, configuration, security, networking, storage, patching, hardening etc.

• Experience working in VMWare environments.

• Practical experience administering SAN and related storage technologies.

• Experience with Python/Ansible scripting skills for provisioning and automating dynamic infrastructure.

• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, storage, networking, internet protocols, operating systems, scripting & monitoring tools and IT Security.

• Experience in Agile methodologies, DevOps, CI/CD and related tools preferred.

• Strong analytical, project management, communications, and interpersonal skills.

The essential responsibilities include:

• Manage the monthly, quarterly and year-end closing activities, including GL journal entries, and preparation of the relevant financial and management reports
• Conduct financial analysis of the performance of various business initiatives, provide analyses and commentaries on monthly, quarterly and annual financial reports
• Filing of statutory, business statistics and other types of returns as required by local tax and legal legislations
• Liaising with suppliers and external/internal auditors, coordinate with the tax agent on tax compliance, as well as ensure that all accounting activities comply with the group accounting policies and Singapore Financial Reporting Standards (SFRS)
• Assist in projects in driving efficiency through cost initiatives and projects which include process automation and documentation
• Understand business flow and financial procedures
• Assist the finance department in formulating and implementing internal controls
• Other ad-hoc assignments

Formal Education & Certification

• Degree holder in Accountancy or ACCA equivalent; preferably a qualified CA

Knowledge & Experience

• Minimum 5 years of strong experience preferably in retail environment
  Prior experience in audit

Personal Attributes

• Team player with good communication, strong initiative and supervisory skills
• Focus and able to meet tight deadlines and prioritize workload
• High proficient in MS Excel, MS Powerpoint and Navision system
  Mature, independent, self-initiative and self-driven

The essential responsibilities of Business Intelligence Analyst include:

• To plan & execute the implementation of the agreed initiatives for the MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify date warehouse structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data mining, data cleansing, and data extraction
• Ensure data integrity
• Manage companywide management reporting requirements and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP, and business requirements.
• Responsible for CRM-related activities and Analysis
• Produce reports using the BI tools Tableau, SQL
• Support general day-to-day MIS activities

Minimum Qualification Required:

• Degree in Business Administration, Accountancy or an Information Technology related field
• At least 3 years in BI/MIS Analyst role, including Data Analyst and maintenance related responsibilities.

Knowledge, Skills, and Abilities:

• Working knowledge of business process design, and conceptualization skills is essential.
• Knowledge of MS SQL/ SSIS is a must.
• Knowledge of Tableau /Excel VBA/ Python is a big advantage.
• Experience in Automation tasks.
• Skills in Microsoft Office, such as Word, PowerPoint, and Excel, are essential.
• Hands-on experience in ETL
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• Strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Comfortable working in a fast-paced, customer-focused organization, changing. Flexible and able to adapt to new situations as the business demands

To perform and execute all aspects of in-house legal counsel and company secretary (main or alternate), contracts and procurement management functions of our businesses. You will safeguard our reputation and minimise our exposure to legal, contractual and compliance risks by assuring that the Group and Company comply with laws and statutory requirements in the jurisdictions in which the Group and Company operate, and provide sound and practical legal advice to management and business partners on all relevant matters.

Responsibilities

• Provide accurate and timely counsel to executives in a variety of legal, contractual and procurement topics (labour law, partnerships, local and international ventures, corporate finance, etc).
• Collaborate with Management to devise efficient defence strategies for the best positioning of the
• Group and the Company.
• Specify internal governance policies on contracts and procurement, and regularly monitor compliance.
• Research and evaluate different risk factors regarding business decisions and operations.
• Apply effective risk management techniques and offer proactive advice on possible legal, contractual and procurement issues.
• Communicate and negotiate with external parties (clients, vendors, regulators, external counsels, public authorities etc).
• Draft and solidify agreements, contracts and other legal documents to assure the full legal rights of the group and the company.
• Deal with complex matters with multiple stakeholders.
• Provide recommendations to the organisation on legal risk while balancing commerciality.
• Provide clarification on legal language or specifications to staff in the organisation.
• Conduct your work meticulously and with integrity, reliability and responsibility.
• Maintain current knowledge of alterations in legislations in the jurisdictions in which the Group and the Company operate.
• Perform corporate secretarial duties through participation in Board/Management Committee meetings, drafting Board/Management Committee papers/resolutions/minutes and ensuring follow through of action items required by the Board of Directors/Management Committees.
• Support contract and price negotiations, and prepare contract documents and/or agreements with clients, suppliers, business partners, employees and any other relevant parties.
• Assist with the administrative requirements of the legal team.
• Participate in special committees and drive projects for process improvement and innovation.
• Any other duties as assigned by the Group and Company.

Job Requirements

• Recognised degree in law, preferably admitted to the Singapore Bar or qualified to do so. Fresh graduates or those recently called are welcome to apply.
• Experienced legal executives with a recognised diploma in law and management may be considered.
• Proven experience as a legal counsel in business environment with a commercial perspective.
• Excellent knowledge and understanding of corporate and contract laws, practices and procedures.
• Full comprehension of the influences of the external environment of a corporation.
• Demonstrated ability to create legal defensive or proactive strategies.
• High degree of attention to detail and professional ethics and integrity.
• Sound judgement and ability to analyse situations and information.
• Strong command of English and the use of Microsoft Office.
• Proactive and self-motivated individual with a growth mindset and composure under pressure.

Job Description:

• To work and co-ordinate with design/construction teams for all M&E installation and system requirement matters.
• To co-ordinate with Civil/BIM teams & all SWC for station and viaduct CCSM/SEM drawings and submissions.
• Review project specifications, technical clarifications and construction drawings.
• Manage in-house M&E sub-contractors’ work to ensure shop drawing and services are well co-ordinated to suit sequence and installation.
• Supervise and lead an installation team on M&E services installation in construction environment.
• Any other duties as assigned.

Job Requirement:

• Candidate must possess Bachelor Degree or Diploma in relevant discipline.
• Minimum 5 years of experience in construction/ civil engineering industry.
• Able to read and understand CAD, Revit/Navisworks software services in 3D model is essential.
• Have experiences in working in large scale projects.
• Candidate with LTA- MRT experience advantage.
• To be based in project site office.
• 6 Working Days per week.
• Working Location: Tampines.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

Job Responsibilities:

• Execute daily HR tasks such as managing On-boarding/Off-boarding procedures, conducting staff orientation, and other related responsibilities.
• Manage employee records and ensure all necessary personal documents are complete.
• Handle processing of Work Pass, Staff Pass, Access Card, and other required identification cards.
• Collaborate with relevant departments to handle employee movements, contract renewals, confirmations, transfers, promotions, resignations, and related administrative tasks.
• Adhere to internal Standard Operating Procedures (SOPs) and statutory regulations while carrying out HR activities.
• Address employee inquiries regarding HR matters.
• Coordinate with cross-functional teams to facilitate payroll processing.
• Prepare HR reports and materials for meetings.
• Contribute to process improvement projects, events, and other functions.
• Support HR initiatives.
• Perform additional duties as assigned by management.

Job Requirements:

• Diploma in Human Resource Management or an equivalent qualification.
• 3 years or more experience in a relevant field.
• Prior experience in the Human Capital related business is an added advantage.
• Proficient in Microsoft Office.
• Detail-oriented with the ability to handle multiple tasks.
• Highly adaptable to change and possess a positive mindset.
• Strong team player with excellent communication skills.
• Independent and confident when interacting with internal and external stakeholders.

Responsibilities:

The Tunnel Engineer is responsible for, but not limited to, the following:

1. Provide planning of tunnelling operation from safety, quality, and productivity viewpoint.

2. Provide engineering supervision to bored tunnelling operation, including final ring selection and selection of key.

3. Ensure the work is done in compliant with the protocol established for the project.

4. Whole related Tunnel Engineering Work.

Qualifications/Job Experience:

· Minimum 5 years of TBM bored tunnelling experience.

· Large diameter (over 10m diameter) bored tunnelling experience.

· TBM (Tunnel Boring Machine) experience

Requirements:

· Degree in Civil Engineering or equivalent.

· Experience in handling tunneling projects.

· Ability to work under compressed air.

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

Making sure employees that report to you meet performance expectations.

Giving instructions or orders to subordinate employees.

Ensuring that the work environment is safe, secure and healthy.

Meeting deadlines.

Approving work hours.

Ensure great customer service at all levels.

Supervisor Requirements:

Previous leadership experience.

Excellent communication skills.

Eye for detail and accuracy.

Reliable, with high integrity and strong work ethic.

Ability to work as part of a team.

Professional appearance and attitude.

Computer literacy.

Proactive organizational skills.

High school diploma.

Ability to keep a positive attitude in a fast-paced environment.

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Responsiblities

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

Responsibilities:

• Design, implement, and maintain scalable, reliable, and secure infrastructure.
• Develop and manage monitoring, alerting, and incident response processes.
• Automate tasks using Python or Golang, as well as Bash or Shell scripting, to streamline operations and reduce manual intervention.
• Conduct root cause analysis and implement proactive measures to minimize future incidents.
• Collaborate with cross-functional teams to ensure infrastructure stability and efficiency.
• Participate in on-call rotations and manage incident escalations to ensure prompt response to issues.
• Proven track record in a Site Reliability Engineering role, with deep knowledge of SRE principles and practices.
• Proficiency in either Python or Golang for automation and tool development.
• Strong experience with Bash or Shell scripting for task automation.
• Extensive experience with Linux OS, including troubleshooting, performance tuning, and system administration.
• Problem Solving: Strong analytical and troubleshooting skills with the ability to resolve complex technical issues.

This role will provide administrative and operational support to ensure the smooth admission and discharge of clients.

Location: Tampines Care Home

Client & NOK Engagement Related Scope

• Attend team meetings to discuss and follow up on administrative care referrals for clients where necessary.
• Liaise with external organisations that provide services to meet clients’ and their families’ needs, and refer them to community support organisations if necessary.
• Assist Social Worker to follow up with clients and family members who requires financial assistance.

Administration / Operation

• Participate as part of the administration team to conduct client’s pre-admission, admission and discharge.
• Conduct intake assessment including basic financial counselling and service agreement.
• Establish and confirm source of social facts shown in the social background of all new clients.
• Support Medifund administration and applications in collaborations with Finance and Social Woker.
• Support and work closely with Finance to manage arrears.
• Provide day to day coordination roles and duties between NOKs and Centre.
• Maintain and upkeep administrative documentation of all clients including filing, tracking and updating where necessary.
• Maintain and upkeep Centre’s databases
• Manage and update data into relevant system such as IRMS, ILTC and NMTS.
• Any other duties as assigned by the Reporting Manager/Supervisor

Requirements:

• Diploma in relevant field
• Demonstrate initiatives to identify, plan, develop and implement resourcefulness to find solutions to missing gaps in work processes and mutually benefits stakeholders.
• Good communications and people engagement skills
• Good organisation ability
• Ability to multi-task and eye for details.

Years of Experience Required:

• Candidates without experience are welcome to apply.
• At least 1 to 3 years of relevant healthcare industry experience.

JOB PURPOSE:

The Marketer supports sales staff of an assigned geographic region with pricing and promotions of a specific group of electronic components. The Marketer identifies and reacts to market trends, holds profit margin accountability, interfaces and negotiates with suppliers, and prepares daily quotation, pricing and gross profit reports. Close interaction with the branches.

PRINCIPAL ACCOUNTABILITIES:

1. Evaluate sales opportunities (via phone, e-mail, or bills of material) and establish market resale prices to Sales through quoting competitively.

2. Negotiate special pricing with suppliers.

3. Provide Sales with Marketing information and the tools and knowledge necessary to support the customer.

4. Monitor and control the release of orders.

5. Analyze and interpret reports that help administrate the business.

6. Drive and develop the product area with Sales and Customers.

7. Responsive to turns opportunities.

JOB CONTENT:

1. Responsible for achieving sales targets and profitability.

2. Having the knowledge to quote to win on time for key branch customer opportunities.

3. Work with suppliers and the sales force on daily requirements.

4. Responsible for overall margin for relevant Product classes.

5. Obtain and enforce Ship & Debit program wherever relevant.

6. Monitor backorder register on a daily basis.

7. Authorize CBO change and cancellations.

8. Authorize price release.

9. Maintain quote log and supplier activity log.

JOB REQUIREMENTS:

• A Diploma in Computer or Electrical or Electronic Engineering or equivalent.
• A minimum of 2 or more years of experience, with product marketing or relevant business background. Fresh graduates are welcome to apply.
• Strong business acumen with a flair for figures.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.