Roles and Responsibilities

• To handling full set of accounting functions.
• To administer payroll, CPF matters and preparation of IR8A.
• Knowledge of MOM regulations and experience in GST accounting.
• Experience in the financial advisory, insurance brokers or related industry will be an advantage.

Requirements and Qualifications

• Diploma in Accountancy or equivalent professional qualifications.
• Minimum 2 years relevant experience.
• Meticulous and organised with good initiative.
• Pleasant disposition and good team player.

Others

• Flexible WFH arrangements can be made.
• Office at Raffles Place area.

Assists Restaurant Manager in all food service operations including guest relations; staff supervision and development; follow-up on general cleanliness and maintenances of the restaurant and look after each and every aspect which influences the business of the restaurant.

• Assists in maintaining all equipment to its best function and cleanliness in the store

• People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling

• Assists back of house in food presentation, kitchen procedures and other food - and services - related areas

• Working to ensure standards of hygiene are maintained and that the restaurant is complying with relevant health and safety regulations

• Ensuring high standards of customer service are observed at all times

• Handling guest complaints and queries

• Any other ad-hoc duties assigned by the superior Job Requirements

• A minimum of 1 year experience in supervising or managing a restaurant

• Able to work in a fast paced environment

• Ability to work effectively with a diverse mix of staff and students

• Positive, enthusiastic and effective communication style with advanced personal communication skills

• Willingness to work hours appropriate to support the operations of the restaurant schedule and additional activities

work on Weekends

Our Company

Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today.

The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment.

What You’ll Do

· Our Account Executive is responsible for identifying and qualifying Enterprise Greenfield opportunities in Singapore. The role focuses on identifying business needs accordingly does information-gathering to help pre-qualify opportunities for the sales organization.

· You will be responsible for delivering Teradata’s unique portfolio of solution products and services to our potential customers and clients.

· If you’re driven to be the best, and want to join the best analytics and solutions provider, we’ll recognize and reward your skills.

Who You’ll Work With

• The Sales team are individually situation within the SEA region and focusing on different accounts and customers.
• You will be responsible for delivering Teradata’s unique portfolio of solution products and services to our potential customers and clients. Using your prospecting and account penetration skills, you’ll work to achieve and forecast goals as well as other defined objectives.
• The position reports to the VP for Southeast Asia region.

What Makes You a Qualified Candidate

• 7+ years’ experience selling Software as a Service, specifically in the analytics and data management space – with a demonstrated success sales record
• Success developing new account opportunities to C-Level executives
• This means working closely with your customer, both as a consultant and as a trusted advisor and the confidence to initiate business conversation with C Suites on our analytic solutions.

What You’ll Bring

• Broad industry knowledge and contacts to uncover new business opportunities for Teradata solutions
• Your communication skills must be such that you can identify and clearly explain solutions to potential customer, and that mYeans right up to the C- suite.
• Your direct solutions sales experience is as vital as your ability to seek out and capitalise opportunities for profitable growth.

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

Where you would add value

As Risk and Compliance Manager, you will report to and support the Head of Risk and Compliance to drive, execute and manage the end-to-end Risk Management Framework and its effective implementation across business and in accordance with the Board and regulatory requirements.

How you would make a difference

1. Risk and Compliance Governance:

• Support the Head of Risk and Compliance to drive implementation and continuously enhance Amplify Health’s Risk Management Framework as well as lead and embed Risk Management Framework by working as a second line of defence, for all categories of risk, in all parts of the business.
• Establish and assess the adequacy of internal risk controls and monitor that the Business is operating within limits and policies.

2. Strong Risk and Compliance Culture:

• Instill risk ownership amongst functional leaders to promote proactive, positive, risk culture, which is embedded and aligned with the business, and contributes to protecting company’s reputation and assets.
• Work closely with the Group Compliance and Functions to deliver Compliance and ethics training and awareness activities; facilitate ethics awareness; drive risk culture enhancement programmes to foster and embed a resilient risk-aware, culture of ethics and compliance.
• Develop and implement compliance training programs to educate employees and increase their awareness of the latest legal and ethical standards that apply.

3. Risk and Compliance Management:

• Provide second line review and advice on new initiatives, key projects from risk and compliance perspectives. This includes, but is not limited to, providing information security and data controls review on major technology initiatives to ensure that the security and data protection standards and requirement are met, and risk mitigation are appropriately implemented.
• Perform the responsibilities of the organisation’s Data Privacy Officer and work closely with internal stakeholders to ensure adequate information security and protection of confidential data in accordance with Personal Data Privacy Act.
• Identify and proactively manage the key risks, with the corresponding controls embedded in the respective policies & standards. Work with business functions on risk treatment plans and monitor execution status.
• Assess the impact of new/revised regulatory and conduct impact and gap analysis on the changes. Partner with functional teams on the implementation.
• Embed technology risk framework and processes for governance, risk and control, and help establish a forward looking / proactive view on emerging technology risks and opportunities.
• Conduct annual risk & controls assessment and review Amplify Health’s key risks and controls within the business to ascertain their operating effectiveness. Continuously evaluate the effectiveness of the risk and compliance program by measuring and monitoring key risk and compliance activity and trends, participating in Risk and Compliance forums.
• Effective communication of risk and compliance matters including timely, complete, and accurate reporting and/or escalation in accordance with relevant protocols, including regular reporting to board and relevant management committees.
• Manage and support internal/external audit engagement. Oversee and guide business units in the development and management of action plans in response to audit findings.
• Provide oversight and support on general compliance matters/Group initiatives, including localisation of Group Compliance policies, standards and guidelines where required.
• Be involved in new initiatives/projects and provide compliance advisory to business units to address regulatory and Group requirements.
• Support Group Compliance in investigation of cases reported through “Ethics Hotline” till closure and manage any personal data protection-related queries and complaints.

What you need to be successful

• At least 8 years of relevant work experience in Technology Risk, Compliance and Data Privacy, preferably in Financial Institution or Health Care related area
• Good technology risk and compliance understanding on emerging and current standards and best practices regarding Data privacy, protection, security and technology platforms including enterprise technologies (Cloud, DevOps etc.).
• Strong knowledge of Technology Risk Standards and Industry Standards frameworks as well as relevant of regulatory requirements, e.g. Data privacy laws
• Ability to work independently as well as in a team
• Experience in a startup an advantage
• Substantial stakeholder management experience
• Relevant certifications an advantage, i.e. Certified information Privacy Professional (CIPP), Certified Information Privacy Manager (CPIM), Certified in Governance of Enterprise IT (CGEIT), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC).

Duties & Responsibilities:

• Responsible for the full spectrum of Administration Management of the Company under Asia Region which includes but not limited to strategic planning, forecasting, and budgeting, timely preparation and submission of management and statutory accounts, year-end audits, corporate tax compliance and internal controls
• Evaluate financial reporting systems, accounting and collection procedures, and make recommendations for changes to procedures, operating systems, budgets, and other financial control functions
• Coach and review the work of Officers
• To support reports to HQ Tokyo in Japan on frequent basis

Requirements:

• Degree in Economics/Business Studies/Administration/Sociology or Equivalent
• Minimum 10 - 12 years of relevant working experience
• Proficiency in MS Office (Word, Excel and PowerPoint)
• Fluency in spoken and written Japanese is necessary as the incumbent will be required to communicate and collaborate with counterparts in Japan, Tokyo Head Office including monthly accounts progress reports
• Capable of translating reports from English to Japanese or vice versa
• Good supervisory and time management skills

• Overall, responsible for project direction to ensure the safe, successful, cost efficient and timely delivery of a variable number of projects at any time, enabling and providing as necessary, effective risk management and problem resolution.
• Create and implement health & safety standards for all assigned projects to reduce safety risk.
• Manage risk, client and professional expectations through early identification of issues from project reporting, project meetings and other inputs.

Requirements:

• Degree and above
• At least 5 years of structural experience and handled multiple projects.
• Strong knowledge in all forms of contract and delivery of bid proposals and tender submissions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

• To execute futures and options, forex, securities and related orders for all clients
• To provide fundamental and technical analyses to clients
• To provide trade support services to customers including market information and performance, monitor and advice on client margin calls and facilities, trading limits, solving of out-trades.
• To ensure work and duties are carried out professionally, and comply with all rules and regulations of local /overseas regulators and exchanges
• To assist back-office departments in trade-related work, ensure institutional customers’ trade confirmations are promptly emailed to the customers. Copies of such confirmations are to be given to the Operations team (settlement)
• To solicit and provide feedback on any customers’ unusual trading patterns (e.g sudden over-speculative behaviors), patterns of movement of funds, to HODs and Compliance department.
• To monitor activities (asides from trading within limits and margin sufficiency) that could be related to money laundering and terrorism financing. Must have a good understanding of the factors which contribute to arouse suspicion in such activities.
• To check and monitor customer’s equity and position limits to ensure no over-trading
• To escalate immediately on occurrence of error, to ensure a detailed account of error report is made promptly

Requirements

• Diploma or Degree in Business, Finance or related qualifications
• Min 3 years experience in Dealing
• CMFAS modules 1A, 2A, 5, 6 and 6A are required
• Knowledge on online trading platforms
• Result-oriented, well-read on industry development and ability to articulate well
• Good communication and interpersonal skills
• Able to work on shifts & public holidays
• Strong team player, fast learner, proactive and able to perform task independently
• Good command in written and spoken English. Able to speak Mandarin to support Mandarin-speaking clients

Job Summary:

This individual serves as the first point of contact for visitors, clients, and employees, providing exceptional customer service and administrative support. You are responsible for managing the front desk area (reception), handling inquiries, and directing individuals to the appropriate person or department. The individual requires excellent communication skills, a professional demeanour, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Admin role:

1. Managing Front Desk: Welcome guests, clients, and employees in a courteous and professional manner.

2. Handling inquiries & calls: Respond to inquiries via phone, email, and in-person, and directing inquiries to the appropriate person or department. Manage incoming calls, transferring calls to the appropriate individuals, and taking messages when necessary.

3. Scheduling: Manage appointments, meetings, and conference room bookings as needed. Set up and turnover meeting rooms before and after events.

4. Administrative Support: Assist with administrative tasks such as sorting mail, handling deliveries, maintaining office supplies and office pantry. Management of building & door access cards. Assist with courier services (local & overseas), including accepting deliveries into the office, advising staff of their arrival and proceeding with distribution.

5. Travel Desk Management: Assist employees in reservations and booking of flights, hotel accommodations, transportation, and other required services.

6. Facilities Management: Liaise with external vendors in upkeep and maintenance of premises.

HR role:

1. Support the full spectrum of Human Resource administrative functions.

2. Manage work visa matters such as application, renewal and cancellations.

3. Perform any other duties as assigned by the Head of HR or the Management.

Requirements:

Education: Minimum Diploma or equivalent and preferably specialized in Human Resource or Business Administration.

Experience: Previous experience in an HR space, customer service, administrative role is preferred.

Communication Skills: Excellent verbal and written communication skills in English.

Interpersonal Skills: Pleasant disposition and professional demeanour with strong interpersonal skills.

Organizational Skills: Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Technical Skills: Basic proficiency in MS Office suite (Word, Excel, Outlook) and familiarity with office equipment such as printers and fax machines.

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Overview of Quant Researcher Position:

• Research and implement strategies within the firm’s automated trading framework.
• Analyze large data sets using advanced statistical methods to identify trading opportunities.
• Develop a strong understanding of market structure of various exchanges and asset classes.

Typical Day of Quant Researcher:

• Primary focus throughout the day is on researching and implementing trading ideas.
• Before market open, check that all required data and related processes are ready for the trading day.
• During market hours, sporadically monitor behavior and performance of strategies.

Skill Set Required For Position:

• Quantitative background - includes degrees in Mathematics, Statistics, Econometrics, Financial Engineering, Operations Research, Computer Science and Physics.
• Programming proficiency with at least one major programming or scripting language (e.g. C++, Java, Python).
• Strong communication skills and ability to work well with colleagues across multiple regions.
• Ability to work well under pressure

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

about the job

• Day to day operations such as: daily purchasing, PO issuance, coordinate supply chain
• Managing multiple suppliers daily, ensure supplies are adequate
• Handle customer's PO daily and orders are covered timely
• Daily/monthly market reports, buying results, supply situation
• Be first point of contact for contractual relationship with management, suppliers and customers

skills & experience required

• Degree in supply chain / mechanical / electrical engineering / Business / Mathematics
• Min 3 years of industry working experience for senior role consideration
• Rubber / Tyres or related industry experience will be a big plus
• Training given to candidate with no experience

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Exciting opportunity to join a leading innovative Biotechnology MNC as a QC Manager!

Your new company

The company is a leading cell and gene therapy MNC that has launched innovative breakthrough technologies in this space.

Your new role

The company is looking for an experienced QC Manager to manage the quality control tests and ensure GMP compliance. You will be responsible for managing various projects and ensuring that the quality meets industry standards.

What you'll need to succeed

• Bachelor's in biotechnology, cell biology or related fields
• Experienced in qPCR, flow cytometry and ELISA
• Familiar with immune cell manufacturing

What you'll get in return

You'll be part of an organisation that values its employees and have a structured career growth with plenty of developmental opportunities. You will also be compensated with an attractive remuneration package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email me at [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Licence number: 07C3924 EA Registration No: R22105568 Company’s Registration number: 200609504D

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi.  We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Event Marketing Project Manager - Hybrid (Internal Job Title: Event Mkt Project Manager - C12) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Event Marketing Project Manager provides full leadership and supervisory responsibility for the assigned project. Provides operational/service leadership and direction to the project team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required.

Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility of the project team, ensuring motivation and development of team through professional leadership as well as direction of daily tasks and responsibilities.

Responsibilities:

• Manages day-to-day project logistics and event execution with internal partners, creating event marketing efficiencies for Citi across all business units.
• Collaborates with business unit managers on event strategies and special projects, solution oriented.
• Generates ideas to expand client perceptions to help drive results and capture cost savings.
• Manages all logistical details pertaining to event attendees and presenters.
• Ensures program branding (marketing materials, signage, and displays) at all events meet Citi requirements and marketing/branding goals.
• Develops and implements methods to evaluate overall event value to the business.
• Maintains accurate budgets for meetings that will generate ROI and manage metrics reporting details.
• Supports all CEMP (Citi Expense Management Policy) initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting.
• Partners with colleagues and vendors on details regarding venue logistics and execution, transportation details, audio visual equipment, etc.
• Reviews and negotiates contracts to receive the best possible rates.
• Partners with Citi technology and audio-visual services to ensure appropriate equipment is included for all programs. Work directly with dedicated technicians; secure video conferencing, video recording and all pertinent meeting related equipment. Partner with outside vendors for onsite audiovisual and technology support at non-Citi venues. Excellent negotiating skills a must.
• Initiates development of web registration sites with web developer; reviews content to ensure accuracy; responds to attendee inquiries noted on registration forms; provide reports to client on a consistent basis indicating changes or updates.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 5-8 years of experience in Event Marketing or Hospitality Industry
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment
• Excellent time management skills to handle projects that have long and short lead times
• Excellent relationship management skills with proven success in being people-focused
• Excellent negotiation and communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Executive Assistant (Personal Assistant)

Working days: Monday to Friday
Working hours: 9am to 6.30pm
Location: Loyang (Changi)
Salary: $3000 - $4000

The Executive Assistant will function as the Personal Assistant (PA) to Managing Director (MD) and form part of the MD’s Office, focusing in putting day-to-day business and personal aspects in priority, and being the image for the department.

Duties & Responsibilities

• Oversee various projects assigned by the Managing Director (MD) across diverse business lines, community initiatives, and personal interests, managing interconnected activities and relationships.
• Collaborate closely with Heads of Departments (HODs) for various projects.
• Balance the interests of the company's stakeholders, including shareholders, management, customers, suppliers, financiers, government, and the community.
• Manage MD’s calendar, travel, meetings, and schedules, facilitating appointments, securing necessary equipment and facilities.
• Coordinate and prepare materials for local, regional and international meetings/ presentations, conduct meetings, and maintain accurate records of materials and meeting minutes.
• Perform additional duties as delegated by the MD, including coordinating the operations of the MD’s office.
• Handle ad-hoc duties as assigned by the Management.

Requirements

• Diploma or Bachelor’s Degree in Business or equivalent
• Must be willing to travel to other locations to coordinate meetings

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government

Responsibilities

• Scan and file document
• Verify Sales Order
• Assist in COE Bidding
• Assist in Vehicle registration
• Assist in refund payment
• Assist in prepare registration document and delivery
• Any other ad-hoc admin duties assigned

Requirements

• With at least 2 years of administrative experience is preferred
• Able to work in a fast pace environment
• Must be able to commit 6 months
• 5 days, Mon 8.30am - 6.30pm, Tue - Fri 8.30am - 6.15pm, Alexandra
• Full benefits including 0.5 month of completion bonus
• Job Reference: L9VX445Y

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Dyson Global IT

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers.

Dyson IT are mid-transformation. Our aim, to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth and success.

Our IT Corporate Functions Team:

Dyson’s IT Corporate Functions team exists to ‘wow’ and ‘delight’ our business stakeholders in partnering with them to define and delivery an IT Technology Roadmap to support the business functions strategy and objectives.  Dyson’s IT Corporate Functions team partners globally with the following areas of the Dyson business:

• People/HR
• Finance
• Dyson Business Services (Global business services)
• Legal
• Group Security
• Sustainability governance and compliance
• Communications
• Weybourne (Dyson’s family office)

The IT Corporate Functions Team has global responsibility for the end-to-end business relationships and technical product management across the above functions from ideation, roadmap definition, business case creation and delivery execution through to enhancements, operations and in time product replacement/retirement.  We work with our business stakeholders to leverage bleeding edge technologies and strategic partnerships in order to transform the way they work and the outcomes they deliver to the wider business – working smarter, automating, DEVSECOPS, upskilling etc.

Dyson’s Corporate Functions roadmaps are exciting and aggressive.  Come and join a global, fast paced team to drive a real step change in our Corporate Functions digital journey at Dyson.

Main Job Responsibilities:

• Act as internal consultant to business stakeholders (Finance and Treasury)
• Providing specialist advice as a Subject Matter Expert to stakeholders on complex system & process issues in the Banking and Treasury Area.
• Identifying new alternative and innovative approaches for improving business activities and systems while challenging why out of the box solution doesn’t meet the requirements.
• Supporting the implementation and enhancement of various systems, including S4 HANA, Finastra, Banking Portals and Payments Solution.
• Be the technical resource in the treasury and banking area to makes changes to the system
• Establishing and maintaining strong, strategic partnerships with vendors and service suppliers.
• Awareness and guidance of country/region specific legal and mandatory requirements impacting technology deployment or operations.
• Foster a collaborative environment between business stakeholders, development teams, and other relevant departments (e.g., design, quality assurance) to ensure a shared understanding of product goals and progress.
• Continuously refine and evolve the product based on changing market conditions, technological advancements, and business needs. Seek opportunities to enhance the product's value.
• Collaborate with other product owners, business analysts, and project managers to ensure alignment and consistency across different IT projects and initiatives.

About you

Essential:

• At least 5 years’ consulting/support experience in similar industry with a dynamic global organisation, with repeated practice performing Project and Product Enhancement in SAP or similar systems.
• Hands-on experience in Design, Configuration and support of SAP FI, CO, and Treasury and Banking.
• Able to manage multiple tasks and prioritize workload effectively.
• Capable to see the overall picture and how individual actions fit within it.
• Proficient in staying informed of technological developments and understand their applicability to Dyson business problems and opportunities.
• Able to identify technology, functionality and methods that could be of significant benefit to Dyson and drive those through into successful implementation.
• Ability to translate business requirements into functional and technical requirements.
• Ability to prioritize improvements based on the business benefit.
• Experience of business stakeholder management
• Experience of operating within a global organization with a proven ability to deliver against Group wide initiative.
• Understanding of payment gateways, real-time payment systems and clearing mechanisms
• Knowledge of middleware technologies for seamless integration

Desirable:

• Experience of working with Finastra
• Knowledge of working with Exchange Rates using Refinitiv
• Experience of working in matrix structures, with cross functional teams and operating under both line reporting and project task managers
• Experience of working closely with teams across the globe, accommodating various time zones
• Experience of working various with global Finance and Shared Services teams and understanding of the challenges around local legislations

Key Competencies:

• An unwavering focus on the needs and expectations of end-users. The ability to empathize with users and prioritize features that enhance the user experience is essential.
• Proficiency in identifying and solving complex technical and business problems. Ability to analyse issues, propose solutions, and make decisions.
• Flexible in approach with strong organisational and prioritisation skills
• An aptitude and strong appetite to develop systems and processes in order to drive efficiencies and benefits for the business
• The ability to work to deadlines and deliver on time
• Self-motivated, dynamic and results-driven.
• Drive and resilience to see complex and time intensive projects through to execution
• Ability to quickly understand and put into practice complex ideas and processes
• A team player with a positive, ‘will do’ attitude and the ability to be flexible yet have a disciplined approach
• Strong communication skills with the ability to present ideas and plans to support business decisions
• Determined and assertive, prepared to get into the detail to understand the complexity of processes and systems as required
• Sensitive to cultural differences across Dyson Worldwide.
• Excellent analytical ability with a great attention to detail

1. Support daily portfolio and project office.
2. Experience in Microsoft Office Excel and SharePoint;
3. Create and validate Project in SAP to support project execution, monitoring and billing;
4. Provide user support and guidance on Project Charter, resource assignment and timesheet related queries;
5. Conduct training on PPO templates and processes;
6. Generate Project performance KPIs and management analysis reports;
7. Enable yearly project and maintenance services upload; and
8. Custodian of annual workplan and project charter.
9. SAP & Tableau User Knowledge will be an added advantage;

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Chef Responsibilities:

• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary.

REQUIREMENTS

• At least 1 Year(s) of working experience in the related field is required for this position.
• For candidates without the relevant qualifications, must have experience in handling Indian Cuisine Culinary.
• Required Skill(s): Indian Cuisine Culinary
• Knowledge of various cooking procedures and methods will be an advantage.
• Ability to work in a team
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent
• Ability to work in a team.
• Ability to multi-task.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi. We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Officer, Event Marketing Project Co-ordinator - Hybrid (Internal Job Title: Event Mkt Project Coordinator - C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Event Marketing Project Coordinator is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Independently plans company meetings and events (Onsite and Off-site)
• Integrates event planning and trade show industry knowledge to planning company sponsored events
• Independently coordinates site hotel selection process
• Negotiates with site hotel management on costs
• Uses judgment in recommending potential event sites with management
• Develops and manages budgets and approve costs
• Independently confers with publications & promotion department to develop special print items needed for each event
• Manages all travel plans, hotel accommodations, and airline reservations associated with events.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• Minimum 1-2 years of Project Management and Event Planning experience required.
• Bachelor’s Degree or equivalent work experience with a minimum 4+ years in finance, event marketing and/or hospitality industry experience
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment.
• Capability to work virtually and with a global team in multiple time zones. Excellent time management skills to handle projects that have long and short lead times.
• Demonstrated communication skills with analytical, problem solving and reporting experience high level of computer skills including Word, Excel, PowerPoint, Outlook.
• Collaborative "team player" orientation with a regional cultural awareness.
• Flexibility in work hours.
• Knowledge of event trends that affect financial services industry and conference centers; read financial and marketing publications, keep current on cultural and sporting events and restaurant reviews to ensure ideas are innovative.

Education:

• Bachelor’s Degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Meta’s Product Content Operations team is a global group of content experts whose remit is to refine content experiences across platforms and products. The team is looking for content managers to execute across a variety of projects across multiple languages. The main function of a content manager is to aid in surfacing the best content and conversations on Meta platforms. The typical content manager will have excellent editorial judgment, a strong command of social media and a good understanding of trending news and topics, as well as how they inform social conversations. Ideal candidates will show strong initiative and be able to execute across company priorities in a fast-paced environment.

RESPONSIBILITIES

• Ensure seamless handoff and continuation of projects from weekday staff
• Identify timely and high-value content or content attributes both on and off platform across a variety of media types
• Manage cross-functional relationships with high flexibility and strong collaboration
• Provide regular progress reports across assignments to team leads and organizational leadership
• Define and analyze metrics that inform project success
• Draft and edit guidelines that help review content at scale, maintaining commitment to accuracy and consistency
• Manage multiple products and priorities while maintaining quality output
• Ability to flex across atypical working hours as needed
• Willingness and proven ability to manage a small contingent workforce as needed

MINIMUM QUALIFICATIONS

• 5+ years of professional experience in content or social media management or journalism
• Critical thinking/analytical experience
• Experience in presenting and communicating to senior leadership

PREFERRED QUALIFICATIONS

• Fluency in a Southeast Asian language is preferred, as this role reviews regional content where usual business language is in a regional language
• SQL and query abilities are a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Receptionist

Rotate Kent Ridge and Harbourfront

Mon - Fri, 10am - 7pm

UP $3,000

• Greeting visitors
• Phone calls
• Help maintain office calendar
• Making travel arrangements
• Scheduling appointments
• Answer questions and address complaints
• Maintaining the reception area
• Managing documents and records
• Perform administrative tasks

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Globally consumer electronics brand.
• Business development role to grow the brand regionally.

Regional Business Development Lead

about the company

Our client is a consumer electronics brand. With concrete plans for the future, its objective is to develop new business opportunities for the group locally. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2024.

about the role:

• Align with the company's directives to support the business strategy in the assigned region.
• Liaise directly with the country's distributors on product sales.
• Distributor management.
• Collaborate with country partners to formulate sales forecasts and budgets, encompassing both sell-in and sell-through processes.
• Assist country partners in negotiating business deals within the local context to optimize opportunities in the company's best interest.
• Provide comprehensive support and holistic solutions for the development of market businesses, identifying and proposing proactive business opportunities.
• Measure and track country performance, focusing on sales growth and market penetration.
• Facilitate timely business reviews with country partners, ensuring adherence to company policies and guidelines.
• Collaborate effectively with the global product team, translating key product strategies into localized plans for the assigned regions.
• Work closely with the product and marketing teams on new product launches.
• Comprehend and review product unique selling propositions (USPs) and features.
• Identify and develop product training scopes in collaboration with the Training Manager for specific regions.
• Coordinate seamlessly with CRM/SCM to maintain high operational standards for sales logistics functions.
• Assist country partners in addressing product quality and warranty matters.
• Collaborate with the QC Manager on product compliance matters specific to the assigned regions.

skills and experience required

• At least 3 years of business development experience, with a proven track record in sales growth (preferably regionally).
• Diploma or Degree in a relevant field.
• Proficient in Microsoft Office.

If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.

(EA: 94C3609/ R23112482

We're on the lookout for a passionate and driven Marketing Executive to join our expanding team. In this role, you'll play a pivotal part in crafting and delivering captivating content to enhance our company's image, brand, and connection with customers. If you're passionate about storytelling, user experience, and igniting engagement through compelling content, we'd love to have you on board.

Roles and Responsibilities:

Content Development

• Develop and implement marketing strategies to promote our products/services.
• Create compelling content for various marketing channels, including social media, website, email, marketing materials.
• Collaborate with internal teams to develop marketing campaigns and initiatives.

Digital Marketing

• Design content strategies to effectively reach our target audience and marketing goals
• Manage and update company website and social media platforms with fresh and relevant content.
• Ensure that SEO and SMO strategies are effectively implemented
• Content Calendar Management
• Distribution of content across social media platforms and email channels to enhance brand visibility and actively engage our audience.
• Monitor and respond to customer feedback and inquiries on social media platforms.

Collaboration

• Assist in organizing and executing promotional events and campaigns.
• Work closely with the sales team to align marketing efforts with sales objectives.
• Collaborate with external partners and agencies to maximize marketing impact.

Reporting and Analytics

• Prepare regular reports on marketing performance metrics.
• Conduct market research and competitor analysis to inform marketing strategies.

Requirements:

• Minimum Diploma in Communications, Marketing, Literature, or related field, with at least 1 year of relevant experience, preferably within agencies.
• Portfolio showcasing published work.
• Exceptional written and verbal communication abilities.
• Capable of thriving in a fast-paced, collaborative environment.
• Proficiency in various content platforms like social media, blogs, and print media.
• Strong strategic, analytical, organizational, and interpersonal skills.
• Demonstrated expertise in writing, editing, and proofreading marketing and communications materials.
• Familiarity with content management systems such as WordPress, Drupal, and Joomla.
• Solid understanding of content optimization practices including SEO, SMO, and PPC.
• Knowledge of content and layout design tools like Canva, Adobe InCopy, and InDesign is advantageous.
• Results-driven, detail-oriented, and adept at managing multiple projects with tight deadlines.
• A team player with excellent collaborative skills across departments.

Join our team and be in the forefront of creating exceptional digital experiences for MetaComp.

To develop new prospects and manage existing customers in the enterprise and carrier market segments with a strong focus on driving revenue growth across PLDT Group’s telecom services , data center solutions, Cloud, IOT and other available digital platforms.

At least 5 years experience of solution selling and strategic dealmaking in the B2B Telecommunications and / or Data Center Sectors.

JOB SPECIFICATIONS:

• Possesses in-depth working knowledge of all enterprise products and services.
• In-depth working knowledge of the telecom , data center and ICT business processes within the country of assignment and Philippines, particularly PGC and PLDT ; must have thorough knowledge of telecoms and data center processes related to solutions design, service provisioning, billing, dispute resolution, and internal performance monitoring and reporting.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Understanding the services provided by the industry; the trends, practices, laws, regulations; opportunities and threats confronting the industry.
• Knowledge and skills in choosing the market; analyzing financial statements and their implications; developing strategic solutions to the major business concerns of the organization; measuring and forecasting the impact of business decisions. Self-starter, proactive and committed to excellence and high standard.
• Able to communicate technical/non-technical ideas clearly in writing and orally; Able to make successful presentations to individual and/or groups at all levels of an organization.
• Excellent problem resolution, consultative sales skills, and interpersonal skills.
• Live up to company’s customer promise with services and innovations that delight, inspire, and excite; possess strong organizational skills, ability to manage priorities and workflow, and handle multiple projects and meet deadlines.
• Create a collaborative environment by harnessing the power of synergy, inclusion and respect of diversity.
• Stay grounded and listen to customers and colleagues to continuously transform our services and ways of working.

DUTIES and RESPONSIBILITIES:

• Enhances staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, mentoring team members.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects and recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.