Full-Time Hairdresser Needed!!

Location: Serangoon
Work Schedule: 6-day work week (Tuesdays off)
Working Hours: 10:30 AM – 7:30 PM
Salary Range: $1,800 – $3,000 (commensurate with experience)

Who We’re Looking For

The ideal candidate will be:

• A Singaporean, Singapore PR, or Malaysian
• Enthusiastic about the hairdressing industry
• Skilled at working in a client-focused environment

What We Offer

• A supportive and collaborative team atmosphere
• Opportunities for professional development and skill enhancement

How to Apply:

Interested applicants may apply here or WhatsApp 85881419

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Responsibilities:

- Handle operation phone calls and ensure all messages and information is

communicated promptly and accurately.

- Monitor turnover of guest rooms

- Maintain effective filing system

- Administrative duties & others

Requirements

* Relevant working experience in related filed is required

* Confident with good interpersonal and communication skills

JOB RESPONSIBILITY

• Ensure the daily operations are properly executed and performed – in line to assist Restaurant Management to achieve overall business performance goals
• Assist Manager with monthly inventory reporting, planning of staff schedules based on business needs and daily sales record
• Ensure high quality of food & service by focusing on the user journey
• Cultivate & maintain relationships internally/externally with regular guests
• Responsible for proper opening and closing of restaurant

REQUIREMENTS

• Candidate must either have a background in coffee, ability to calibrate the coffee machine and latte art... OR... Knowledge in wine and/or cocktails.
• Good communications skills - possessing high level of empathy with good listening skills.
• Able to multi-task to lead team in a fast paced and demanding environment.
• Good understanding of health, safety and food hygiene practices.
• Willingness to teach and share professional knowledge with team.
• Trustworthy, impartial & maintain high level of discipline & punctuality.
• Able to work flexible hours including weekends and PH.

Responsibilities

• Assist all aspect of the front desk (including check-in/outs)
• Attend to guest’s enquiries, request and complaints in a timely and courteous manner
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation.

Requirements

• Minimum GCE ‘O’ Level and above
• Relevant experience in similar capacity would be an advantage
• Team player, work independently
• Excellent interpersonal and communication skills
• Able to work 3 rotating shifts / Weekends / PH

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Mixologist

Summary of Responsibilities:

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

Bar Operation and Beverage Production

• Setup bar counter and prepare mise-en-plus as per work station assigned prior to start of operation hour
• Handle stock requisition, collection, replenishment and disposal of used stock
• Handle all beverage production in accordance with the outlet standards and recipes, with highest quality and freshness
• Conduct stock inventory on daily basis
• Handle the general cleaning of the outlet bar equipments and furniture
• Perform or assist in the Hosting and Floor Service duties whenever is required
• Perform opening shift and closing shift duties as assigned

Qualifications:

• Technical service skills
• Interpersonal skills – communicates easily/openly
• Communication skills in English spoken/written
• Reliable and consistent
• Personal presentation & grooming, clean/tidy
• Comes across as enthusiastic, energetic
• Can work as part of a team

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• Responsible for Corporate and Travel Agent Room Sales for the hotel.
• A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibitions.
• Implements all sales action plans related to market areas.
• Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
• Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.
• Assess additional training needs based on data gathered and interaction with the sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24-hour response time line to clients.

Job Description:

• Provide technical support, propose solutions, and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer
• · Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• · Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• · Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• · Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• · Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• · Create and maintain comprehensive documentation for all implemented networks.
• · Assist in preparation of proposals and solution presentations.
• · Able to lead a team of network engineers (size).
• · Attain key certifications for partnership with key vendors.

Educational Qualification:

• Years of IT Experience: 3 Years
• Work Experience: 3 Years

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Are you jaded by the incessant amount of administrative tasks you need to handle as a teacher?

Do you feel held back in your career as you're unable to grow in the direction you aspire?

Are you ready to refresh and relaunch the next phase of your career trajectory with stability in pay and still work with YOUTHS?

If your answer is a resounding YES, The Pique Lab WANTS you!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a knowledgeable & engaging Chemistry teacher to join us to bring joy of learning to more children. Who knows? You might be nurturing the next Albert Einstein or Marie Curie!

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!

[Your Role]

As a Chemistry Specialist Teaching Associate at The Pique Lab, you will be involved in:

1. Class & Learning Management – You will manage classes effectively with a holistic understanding of your students’ learning needs and motivations
2. Lesson Preparation & Delivery – You’ll prepare for your lessons in accordance to our curriculum. In particular, you’ll devise ways to simplify Chemistry concepts and highlight common misconceptions.
3. Publishing – You’ll share your knowledge by writing articles and producing videos, so that your students can continue to learn from you outside of the classroom.
4. Communication – You’ll communicate with parents on their children’s learning progress and make appropriate recommendations on how to improve further.
5. Curriculum Design – You’ll work together with the Curriculum Design Team to create highly impactful learning materials that will make a difference in your students' lives.

[You, Our Ideal Teaching Specialist]

We’d love to have a chat with you if you meet the following criteria:

Required:

• Strong Background in Chemistry: You should have a strong understanding in the subject matter - not just at the university level, but at a pre-tertiary level (IGCSE/ IP/ A Level/ IB), and hence be able to simplify complex Chemistry concepts.
• Prior Teaching Experience: You should have at least 5 years of commercial teaching experience in the IGCSE/ IP Chemistry space (e.g. teaching in MOE schools, tuition centres or private 1-1 classes).

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Abundant Career Progression Opportunities in various tracks: Specialist track and Management track (more in the pipeline…)
3. Competitive Remuneration, including a base salary plus a variable pay (which scales based on your contributions)
4. Annual Performance Bonus (up to 4 months for TOP performers!)
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Up to 16 Days of Paid Vacation Leaves
8. Paid Birthday Leave
9. Paid Marriage Leaves
10. Paid Compassionate Leaves
11. Time-Off From Work For Errands
12. Wellness Breaks
13. Fully-Stocked Pantry
14. Free Meals on selected school holidays & weekends
15. Company Socials (On top of team socials!)
16. Fruity Fridays Care Packages

[Take Note]

• We respect your time commitment with us. As such, you'll be paid full salary, even during your training period. :)
• There are no part-time teaching positions due to the amount of resources required to groom teachers to excellence.
• We specialise in Science & Math and will continue to deepen our expertise in these areas within the next 3 to 5 years. If teaching Science and/or Math is your vocation, or you’re keen to catapult your teaching career with specialisations in these subjects, we would love to have you.

The Senior Quantity Surveyor is responsible, but not limited to, the following:

• Obtain quotations, liaise, and negotiate with sub-contractors and suppliers.
• Liaising with Project Team / Consultant / Client / Sub-contractors to perform QS works intendedly.
• Check the main contract document to advise and minimize the main contract risk.
• Provide SOR/Cost Estimation when required.
• Procurement sub-contractors / suppliers/specialists, follow up & Formalisation Agreement promptly
• Responsible for measuring quantities, taking off, and preparing main progress claims, variation claims, and evaluating sub-con variation claims promptly.
• Prepare Variation Orders, claims, and final accounts,
• Prepare sub-contracts and sub-contractor/suppliers/specialist payments and settle disputes and final accounts with consultant/client.
• Assist on tender works may required.
• Assist project team on VE items
• All other QS-related assignments

Job Requirement:

• Degree / Diploma in Building or its equivalent
• At least 3 years of working experience with building construction, preferred experience in full QS role in A1 Main-con and/or in large Residential Project
• Familiar with Form of Contract (Redas, SIA, and/or PSSCOC) and SOP Act
• Computer literacy (MS Office)
• Able to work independently

Job Description

• Daily management of Raffles Japanese Clinic operations
• Head of Marketing for Japanese companies
• Coordination of day-to-day operations between Raffles Japanese Clinic and Raffles Hospital
• Resolve any outstanding issues
• Overall in-charge of Tokyo project implementation which includes site inspection, selection, negotiations with related companies, application process and procedures for necessary licenses & permits
• Involvement with planning and proposals for new services and business in Japan
• Management meetings as required and prepare approval papers
• Consulting support for Raffles Medical Group to deal with Japanese market in China and Southeast Asia

Requirements

• Possess strong interpersonal, communications and presentation skills
• Pro-active, self-motivated and able to work independently with initiative and be adaptive to changes
• Promote teamwork, co-operation among all personnel staff
• Undertake any other responsibilities from direct superior
• Bachelor Degree in any discipline, preferably in marketing or pharmaceutical or healthcare / medical
• At least 5 to 8 years of relevant experience with demonstration of leadership ability

• Provide excellent customer service experience.
• Maintain the stock service areas with supplies such as condiments and tableware’s
• Assist in making hot and cold beverages
• Assist in serving food and beverage to guest
• Assist in Packing food orders in Kitchen for both dine in, online & takeaway orders
• Assist in Taking Order
• Assist in Seating guest
• Assist in keeping the restaurant clean at all times
• Assist in clearing tables , sweeping , mopping etc
• Provide menu recommendations appropriately
• Attend to customers’ needs promptly and professionally
• Adhere to personal & food safety procedures
• Maintain cleanliness and the hygiene of the restaurant
• Perform any other duties assigned by Manager

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Looking for a responsible and dynamic team player for our company as a cook. Able to adapt fast working environment. Able to cook all kind of indian snacks. Training will be provided. Attractive remuneration awaits the right candidate.

• Punctuality
• Able to cook in fast working environment
• Plan inventory ordering list
• Perform periodic cleaning

Job Objectives

To assist in planning, organizing, and executing engaging social and lifestyle events and activities for members.

Job Responsibilities

Event Planning and Execution

• Assist in the development and implementation of innovative social and lifestyle events, activities and courses.
• Collaborate with internal teams and external vendors to ensure seamless event execution.
• Provide administrative support for event logistics, including venue bookings, vendor coordination, and guest lists.

Calendar Management

• Assist in creating and maintaining an annual events calendar that aligns with the Club’s strategic goals.
• Coordinate with relevant teams to schedule events.

Budget Management

• Support in managing event budgets, tracking expenses, and ensuring cost-effective planning.

Marketing and Promotion

• Assist in developing marketing materials and promotional campaigns to generate interest and attendance at events.
• Utilise social media and other digital platforms to promote events and engage with members.

Member Engagement

• Interact with members to gather feedback and suggestions for future events.
• Address member inquiries and concerns in a timely and professional manner.

Facility Management

• Together with other teams, manage the games room facilities.

Administrative Tasks

• Handle administrative duties such as scheduling meetings, preparing reports, and maintaining accurate records.

Job Requirements

• Diploma/degree holder with a minimum 1-2 years of experience in event planning or a related field.
• Proven track record of successfully planning and executing engaging events.
• Excellent communication, collaboration, and interpersonal skills.
• Strong organisational and project management abilities.
• Creativity and a passion for developing new and innovative event concepts.
• A keen understanding of customer service principles.
• Proficiency in Microsoft Office Suite and project management tools.
• Singaporean / Permanent Resident Only
• 5-day work week
• Meal Allowance
• Coverage of Insurance
• Medical & Flexi-Benefits
• Birthday Leave

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Head Mixologist

Summary of Responsibilities:

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

• Prepare the bar counter and mise-en-place according to the assigned work station before the start of operational hours.
• Design and create the cocktail menu and beverage program in alignment with the bar’s concept.
• Present the cocktail concept and beverage program to the Director of Food and Beverage.
• Introduce sustainable practices and ingredients into the cocktail and beverage menu.
• Conduct market surveys and research to enhance the current product offerings.
• Establish and nurture relationships with top bars across Asia and the Middle East, working towards guest shifts and regional collaborations.
• Implement periodic and seasonal updates to the menu.
• Operate advanced bar equipment and ensure the implementation of sustainable practices.
• Manage stock requisition, collection, replenishment, and disposal of used stock.
• Conduct daily stock inventories.
• Ensure all beverage production complies with outlet standards and recipes, maintaining the highest quality and freshness.
• Identify opportunities to upsell and enhance the guest experience.
• Maintain efficiency in bar counter work, pantry, and service preparations.
• Assist in hosting and floor service duties as needed.
• Perform opening and closing shift responsibilities as assigned.
• Participate in daily line-ups and engage in training activities to enhance knowledge and skills.
• Undertake other business-related duties as assigned by superiors.
• Support colleagues in other restaurants or bars as requested by outlet managers or senior management.
• Foster collaborative working relationships with colleagues and supervisors/managers.

Qualifications:

• Previous bartending experience preferred
• Excellent knowledge of all beverage products
• Previous point of sale system experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Scope

• Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience.
• Complaint Management: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction.
• Feedback Consolidation: Collect, organize, and analyse player feedback and suggestions. This involves categorizing feedback based on common themes, prioritizing feature requests, and relaying insights to relevant teams, such as development or marketing.
• Documentation and Reporting: Maintain detailed records of player interactions, feedback, and resolutions. Utilize this information to identify trends, evaluate the effectiveness of support efforts, and contribute to informed decision-making processes.

Requirements

• At least 1 year of experience in customer service, preferably in gaming or technology-related environments.
• A genuine interest in gaming and a desire to support the gaming community.
• Fluency in English and basic Mandarin for effective communication with regional customers.
• Ability to read and type in English, simplified Chinese and traditional Chinese is essential.
• Business understanding, logical thinking, communication, and teamwork skills.

Job Purpose

The Customer Services Officer plays a key role in supporting the club by delivering exceptional member services, ensuring efficient administrative processes, and maintaining a professional and welcoming front desk environment.

Key Responsibilities:

1. Member Support:

• Assist members with login issues and updating personal details.
• Process family memberships, including applications, reactivations, and terminations.
• Handle card replacements for lost or damaged cards, and coordinate door access updates with IT.
• Enroll and terminate members in Sports and Lifestyle sections.
• Update the Electronic Payment System (EPS) in the club’s membership database.

2. Administrative Duties:

• Prepare and issue letters for car decals, membership changes, introductions, and other member requirements.
• Manage returned mail, sweet orders, and monthly corporate stock reports for Finance.
• Maintain organized records for issued/replaced membership cards, family memberships, and other documents.

3. Communication Management:

• Respond promptly and professionally to member inquiries via email and WhatsApp.
• Document and escalate unresolved member complaints or issues to the appropriate department or manager.

4. Front Desk and Facility Management:

• Ensure the front desk is clean, organized, and welcoming to members and visitors.
• Greet members and visitors, assist with inquiries, and provide general information.
• Answer and direct incoming calls, take messages, and manage visitor logs.
• Report maintenance or cleanliness issues in public areas to the relevant departments.

5. Card and Document Management:

• Print membership cards for new and existing members.
• Prepare and distribute car decals and other necessary documents.

6. Event and Payment Support:

• Assist with member registrations for club events.
• Accept payments for membership renewals, replacement cards, or other services, if applicable.

7. Other Duties:

• Perform additional duties as assigned by the Membership Services Manager or Club Management.
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
• Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

Skills and Competencies:

• Strong organizational and multitasking abilities.
• Excellent communication skills and customer service orientation.
• Proficiency in managing administrative tasks and IT coordination.Undertake the club reception and clerical duties at the desk of our main entrance. The “face” of the club for all members and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make members and visitors feel comfortable and valued while on our premises.

Job Responsibilities

• Greet and welcome member & guests
• Attend to member’s enquiries and address to feedback and suggestion.
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Check, sort and forward emails
• Keep updated records and files
• Support Membership administration process
• Any other duties/projects as assigned by Supervisor and/or Management.

Qualifications and Education Requirements

• Proficient in English (oral and written)
• Knowledge of MS Office (especially Excel and Word) will be advantage
• Minimum “O” level qualifications

Required Skills

• Front desk/reception experiences preferred
• Good communication and people skills
• Customer service orientation

We are seeking a product manager for our client ST Engineering.

Title: Product Manager

Responsibilities

• Conduct and analyse market research on commercial-defense products with AI technologies to identify market demand, growth opportunities and competitive threats

• Translate global and regional market intelligence into actionable insights that inform strategic product direction and commercial planning

• Provide senior leadership with clear, data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy

• Ensure compliance for advanced networks, sensors, and AI technologies by managing certification processes and maintaining adherence to industry regulations

• Develop and optimize pricing strategies for networks, sensors, and AI-based solutions that balance profitability with competitive positioning

• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration

• Partner with the Product Managers, Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; advanced degree (MBA or M.S.) or certifications in Digitalisation, AI and Data Science

• Experience: 5+ years in start-ups or corporate roles in commercial business functions that focused on business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors

• Solid understanding of market dynamics and regulatory requirements, with in-depth knowledge of compliance and certification processes relevant to the industry

• Develop and implement pricing strategies and go-to-market plans

• Proficiency with advanced networks and sensors with AI applications

• Strong written and verbal communication skills, with experience in delivering markets, business and commercialization insights and recommendations to senior management

• Exceptional organizational skills and the ability to manage complex, cross-functional initiatives with multiple stakeholders

• Experience leading teams and fostering collaboration across product, finance, and commercial departments

• Working location is Jurong East/Ang Mo Kio

• Singaporean only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a project manager for our client ST Engineering.

Project Manager

Responsibilities

• Lead, plan and drive large scale project that focus on CCTV installation and video analytics islandwide

• Coordinate internal resources and external parties/vendors for flawless execution of assigned

projects

• Ensure assigned projects are delivered on-time, within scope and within budget

• Upfront planning to ensure resource availability and allocation

• Develop detailed project plan to monitor, implement and track progress

• Manage changes to the project scope, project schedule, and project costs using appropriate

verification techniques

• Perform risk management to minimize potential risks. Report and escalate to management when

needed

• Manage relationship with customers and relevant stakeholders

• Develop spreadsheets and PowerPoint to document needs and update

• Perform other related duties as assigned

Requirements

• Degree in Computer Science or related field

• Project Management Professional (PMP) certification is a plus

• Knowledge of Singapore Government procurement and governance processes will be an added

• advantage

• Proven experiences (at least 5 years) in handling large scale projects in ICIT environment and preferably in CCTV/ Video analytics related project

• Deep understanding in Agile development for software products

• Experience with project management software tools

• Excellent working attitude, problem-solving, critical thinking, presentation, and negotiation skills

• Excellent client-facing and internal/external communication skills

• Solid organization skills including attention to detail and multi-tasking skills

• Proficient in planning, managing, delegating, and coaching

• Self-driven; results- and customer-oriented

• Working location is in Jurong East

• Singaporeans only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

About Us

Tmall Taobao World is a division of Alibaba International Digital Commerce Group. We are committed to continuously enhancing the experience for international Taobao users, making it easier for global consumers to access high-quality Chinese goods. Backed by Alibaba's powerful technology and robust supply chain, Thailand team of Tmall Taobao World aims to better serve Thai market through local consumer operations with insights of local consumer needs. Our ultimate goal is to achieve Alibaba International Digital Commerce Group’s vision of "global buying and global selling.

Responsibilities

We are hiring a team member for the "Marketing" role for Taobao Thailand, based in Singapore. Responsibilities include but not limited to:

1. Developing and implementing Taobao Singapore’s marketing and user growth plans based on brand positioning, driving user acquisition, retention, and GMV growth.

2. Building good relationships with local media partners, creatively planning and executing communication content across channels such as KOLs, local media, IG, FB, TikTok, SEO, SEM, DSP, etc.

3. Regularly analyzing marketing activities and promotion effectiveness, and continuously optimizing.

4. Tracking market trends, responding to consumer feedback, monitoring competitor activities, and adjusting marketing strategies as needed.

5. Working closely with internal stakeholders (PR, media, design, industry operations, business development, onsite operations, CRM, etc.) to enhance consumer experience and achieve overall goals for Thai market.

Requirements

1. 3+ years relevant work experience in e-commerce digital marketing or of relevant work experience that includes digital buys, social, KOL management, data-driven analysis of campaign performance.

2. Have a strong affinity for critical thinking, hands-on execution, problem-solving, and ability to handle multiple tasks.

3. Adaptive, creative and self-driven. Good organisational skills and detailed oriented.

4. Strong stakeholder and good team player who enjoys working in a fast-paced environment

5. Fluent written and verbal communication skills in Thai & Chinese.

6. Comfortable working in a global company with culture diversity.

业务介绍

天猫淘宝海外隶属于阿里巴巴国际数字商业集团，我们致力于不断提升海外淘宝用户的体验，让全球消费者更方便地买到中国好货。我们背靠阿里巴巴杭州总部的强大技术力量和强大的商品供应链，天猫淘宝海外泰国团队希望通过在泰国本地市场的消费者运营，基于本地消费者需求的洞察来更好地服务于泰国市场，最终实现阿里巴巴国际数字商业集团“全球买全球卖”的梦想。

岗位职责

我们正在招聘负责淘宝泰国“市场营销”的小伙伴加入，需要Base在新加坡，工作内容包括但不限于以下：

1. 结合品牌定位和人群策略，制定和实施淘宝新加坡市场推广和会员运营规划，驱动会员拉新、留存以及GMV增长

2. 对于媒介渠道整体效果负责，和本地媒介伙伴建立良好合作关系，创意策划并跟进执行传播内容，渠道包括但不限于KOL, 本地媒体, IG, FB, TikTok, SEO, SEM, DSP等

3. 定期对于营销活动和推广效果进行数据分析，并持续优化

4. 追踪市场热点，跟进消费者反馈，关注竞争对手动向，及时调整营销策略

5. 和内部相关合作方（PR、媒介、设计、行业运营、招商、导购、会员运营等）密切合作提升消费者体验，共同达成泰国市场整体目标

需要TA具备哪些能力、经验与特质

我们的任职要求：

1. 3年以上的电商平台Digital Marketing相关经验，包括媒介采买，社群运营，KOL合作，以及基于数据分析的活动优化

2. 具备思辨能力，吃苦耐劳，并能多线程高效工作

3. 适应性强，有创新意识，自我驱动，组织能力强且工作细致

4. 中泰双语听说读写流畅

5. 具有团队意识，能适应快节奏工作环境

6. 能够适应跨国公司的多元文化

IT SYSTEM HELPDESK TECHNICIAN

(Salary Range: S$3000~S$5000)

Responsibilities:

• 3 days station at client's office for Technical and Desktop support
• 2 days in Office
• Monitoring and maintaining networks and servers.
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Keeping up to date with advancements and best practices in IT administration.

Requirements:

• Diploma in Information Technology of Computing , information systems, or similar.
• At least two years' experience in a similar role.
• Experience with IT systems, networks, and related technologies.
• Good knowledge of best practices in IT administration and system security.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

Roles & Responsibilities

1. Perform on stage in front of a live audience.

2. Attend rehearsals and confer with other band members.

3. Work with the music director to fine-tune the performance.

4. Arrange for musical instruments or props to arrive at gigs.

5. Interpret music or dance and perform in production.

6. Memorize lines or musical notes.

7. Able to work till late night and able to work on weekend

8. Looking for Full-Timers only

Job Responsibility

• Utilize the point-of-sale (POS) system to accurately place orders and assist in serving orders to tables.
• Demonstrate comprehensive knowledge of all menu items offered by the restaurant.
• Confidently present the menu to customers to suggest and upsell various food and beverage options.
• Follow SOP for clearing and resetting tables to ensure a seamless dining experience.
• Maintain a high standard of cleanliness to uphold sanitation and presentation standards.
• Fulfill any other assigned tasks related to service and cleanliness as directed by management.

Requirements

• Good communications skills
• Able to multi-task in a fast paced environment.
• Good understanding of health, safety and food hygiene practices.
• Be able to work well in a team.
• Trustworthy, impartial & maintain high level of discipline & punctuality.

Part-Time Positions:

• Part-time roles available with competitive hourly rates ranging from $12 to $15 commensurate to experience.

Learning and Training Opportunities for career advancement available.

• Barista
• FOH Leadership roles

Position Summary:

We are seeking an experienced and dynamic Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. The ideal candidate will be responsible for ensuring timely and quality service delivery while driving operational excellence and maintaining high customer satisfaction levels. This role requires a proactive leader with a strong focus on performance management, team development, and seamless collaboration across teams.

Key Responsibilities:

Operational Oversight:

· Oversee the daily operations of the service delivery team to ensure all services are delivered on time and meet established quality standards.

· Monitor and manage operational KPIs to achieve delivery excellence.

Team Management:

· Lead and manage a team of 5+ individuals, providing guidance, support, and regular performance feedback.

· Foster a collaborative and high-performing team culture.

· Develop training plans and upskill team members to meet evolving service delivery requirements.

Customer Satisfaction:

· Ensure high levels of customer satisfaction by addressing service issues promptly and maintaining clear communication with stakeholders.

· Act as the escalation point for complex service delivery challenges and resolve them efficiently.

Collaboration and Integration:

· Work closely with cross-functional teams to integrate service delivery solutions seamlessly into broader business operations.

· Drive alignment between service delivery and organizational goals.

Troubleshooting and Analysis:

· Identify and analyse service delivery bottlenecks and recommend improvements.

· Lead troubleshooting efforts to resolve technical or operational challenges effectively.

Communication and Reporting:

· Communicate effectively with stakeholders at all levels to provide status updates, insights, and recommendations.

· Prepare and deliver detailed reports on team performance and service delivery outcomes.

Mandatory Skills:

Communication Skills:

· Advanced proficiency in clear, concise, and professional communication, both written and verbal.

Troubleshooting and Analysis:

· Strong analytical skills with the ability to identify and resolve operational issues efficiently.

Team Management:

· Proven experience managing a team of 5+ members, with demonstrated success in team performance improvement and leadership.

Additional Skills:

· Advanced expertise in Service Delivery Management, Business Operations Management, Operational Excellence, and Delivery Excellence.

· Strong organizational and time-management abilities.

· A proactive problem-solver with excellent decision-making skills.

Qualifications and Experience:

· Bachelor’s degree in business administration, Operations Management, or a related field.

· 5+ years of experience in service delivery, operations, or a related role.

· Prior experience leading service delivery teams and driving customer-focused solutions.

Mandatory skillset:

· Communication Skill

· Troubleshooting and Analysis Skill

· Manage a team of > 5 people before