Roles & Responsibilities

Looking for passionate and driven individuals to assist us in building a formidable Singapore brand. Our profile may be seen on https://childsurgery.sg

Work will entail speaking with professionals, offline marketing and digital creative application of marketing content.

Candidates needs to be creative, resourceful, open minded and goal oriented. It will be essential to be performance driven.

Minimum working experience of 1 year; Singaporean and PR welcome. Having experience in marketing will be essential experience. Personnel should have skills in professional interactions and business sales.

Salary includes basic and commission based on team's target

Basic: 28 / hour

Commission: 100 / successful sign up

Interested candidates to send in CV, cover letter and portfolio to [email protected]

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

· Cook food in a timely manner;

准时煮好食物。

· Reporting for duty punctually, presentable and neatly groomed;

按时报到，仪容整洁。

· Keep the cleanliness and housekeeping of work station and work areas;

保持工作场所和工作区域的清洁和整齐。

· Check freshness of food and discard out-of-date items;

检查食物的新鲜度，丢弃过期的食物.

· Be flexible and knowledgeable of the company food & beverage menus;

了解并灵活使用公司的餐饮菜单。

· Top up of condiments and other food preparatory works;

加调料并准备煮食物的准备工作。

· Monitor food stock and place orders;

监控食品库存并下订单。

· Promoting teamwork to achieve business goals or targets;

促进团队合作以实现业务目标。

· Ensure compliance with all Singapore health and safety regulations within the kitchen area;

确保遵守厨房区域内所有的新加坡健康和安全规定。

· Other duties and responsibilities as assigned by Manager;

完成经理安排的其他工作和职责。

· Reporting to Restaurant Manager.

向餐馆经理报告。

JOB REQUIREMENTS 工作要求:

Has a passion to work in Service line;

热爱服务行业工作;

· Multi-tasker, ability to work in a fast-paced environment;

多任务处理能力，能够在快节奏环境下工作

· A good team player possesses the ability to work with minimal supervision;

良好的团队合作精神，能够在很少的监督下工作。

· Strong in execution, communication, time management;

强有力的执行能力，擅于沟通，合理安排任务时间；

·Able to work on PH and Weekend

必需要做周末和公共假期

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

>> Job title: Customer Service Manager

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $5000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

- Attractive BONUS + Extra Incentives

- One-on-one coaching system

- Career Progression

- Frequent Bonding Events

- Personal Development Training


RESPONSIBILITIES:

- Meeting new clients and maintaining existing clients through marketing

- Ensuring good customer service to uphold brand image

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

• Clementi
• Monday to Friday 830am-6pm
• Salary up to $4700 depends on experience
• L1/ L2 support

Responsibilities:

• Manage and configure IT infrastructure, including systems, applications, network devices, and end user devices, ensuring seamless operations.
• Implement and monitor automated backups, disaster recovery plans, and patches while closely tracking system resource utilization.
• Collaborate with vendors and ensure compliance with Service Level Agreements (SLAs).
• Develop and maintain technical documentation, including user guides and administrative procedures.
• Provide technical support to both local and international users, ensuring network security and efficient resolution of issues.

Requirements

• Minimum Diploma in IT/ Computer Science
• Proficient in managing Microsoft Server and enterprise networking
• Skilled in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall)

Interested candidates, please send in updated resume through “APPLY NOW” or

Email: [email protected]

Whatsapp: 97896683

Dorothy Ooi Shi Hui

Registration Number: R1762852

Workstone Pte Ltd

EA License Number: 19C9998

The receptionist/admin must be someone who :
- is friendly and engaging

– Can build meaningful relationships with others
- can work well with others

– Can show empathy and caring for others

– Can bring joy to the work place

– Loves to have fun on the job

– Loves to learn and grow

We are a music center providing Chinese music instrumental education, come join us if you believe in music education!

Job description

• Ensures timely collection of school fees

• Attends to walk-in customers
• Help with signing up potential clients

• Handles communication via phone and email

• Carries out administrative duties such as student registrations, invoices and payments of music courses/books/retail products, teachers’ schedule, students’ replacement classes etc.

• Ensures smooth running of school operations and provides counter desk support during operating hours

• Motivates and works well with the team towards achieving excellence and to meet school targets and key performance indicators

• To assist the Supervisor on specific responsibilities and report in a timely manner

• Manages inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies

• Maintains cleanliness and neatness of the school

• Maintains good care of school equipment, calling for repairs, and evaluating new equipment and techniques
• And any other duties assigned to you

• Provides excellence in customer service

• Be compassionate and professional to customers, students, teachers and colleagues

• Shows integrity towards work

School location: In the mall beside Marine Parade Mrt station (exit 1)

2 opening slots for working Commitment:

Slot one: Thursday, 2pm-6pm and Saturday: 9am to 6pm
Slot two: Friday , 2pm-6pm and Sunday 9am-6pm

Working Hours & Benefits:

• $700 per month

• Pleasant Working Environment

• Friendly and Approachable Team

Preferred Job Skills & Experience:

• Good verbal and written communication skills in English and Mandarin

• 1 year of administrative assistant experience

• Knowledge of appropriate software including: Microsoft Word, Excel, Outlook , canva etc

• Good problem solving, detail-oriented and organization skills

Work Eligibility Status:

• Eligible to work in Singapore and do not need work sponsorship

Simply submit your application by Clicking the 'Apply Now' button at the bottom of the page.

We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence. By submitting any application to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Beautician Responsibilities:

• Shampooing, cutting, styling, and coloring hair, as well as massaging and treating scalps.
• Applying makeup, performing facials, and recommending skincare therapies.
• Performing manicures and pedicures, nail art, and color recommendations.
• Performing permanent and temporary hair removal treatments, such as electrolysis, laser hair removal, and waxing.
• Suggesting guidelines on personal skincare regimes.
• Cross-selling beauty therapies and products.
• Making appointments and documenting treatments.
• Keeping your workstation and tools clean and sterile.
• Taking stock and ensuring there are adequate supplies.

Beautician Requirements:

• A working knowledge of skincare therapies, hair removal techniques, and beauty products and trends.
• Strong creative skills.
• Excellent communication and interpersonal skills.
• Steady and dexterous hands

Good communication skills

Crate a welcoming atmosphere for guests, essuring exceptional service

Basic bar and cocktail knowledge

Willing to learn

We are seeking a finance executive for our client, a leading media platform. This is an exciting role for individuals eager to take on responsibility and make a direct impact within a growing organization. If you are looking for an opportunity to grow and potentially lead a team in the future, this position could be a perfect fit for you!

What’s In It for You:

• Career Growth: This position offers significant opportunities for those interested in taking ownership of a team and potentially leading the Finance Department.
• Impact: Be a key contributor in shaping the company’s financial processes and systems from the ground up.

Responsibilities:

• Manage the complete set of accounting records for the Company and related entities.
• Prepare and generate management reports, monthly bank reconciliations, and other financial statements.
• Oversee all bookkeeping activities, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and Inventory management.
• Handle GST, payroll, tax-related matters, government grants, and inventory/equipment-related financial tasks.
• Monitor and analyze monthly operating results against budget, collaborating with the management team to manage any budget variances.
• Ensure the on-time delivery of all monthly, quarterly, and annual financial reports as per the management schedule.
• Develop and implement effective internal control systems and procedures to safeguard company assets.
• Perform administrative duties related to payroll, grants, employee leave schedules, compliance with MOM regulations, and basic HR tasks.
• Provide personal assistant support to the CEO as required.

Requirements:

• A minimum of a Bachelor's degree in Accountancy or related field (or equivalent).
• 2-5 years of relevant work experience, with familiarity in IFRS, group consolidation, and general accounting practices.
• Experience working in a start-up environment is a plus.
• Interest in the media industry
• Good problem-solving and analytical abilities.
• Ability to work collaboratively in a team environment.
• Strong organizational skills and ability to manage multiple tasks efficiently.

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179

Duties

• Handle a portfolio of corporate secretariat matters for both Singapore and Overseas companies including preparation of Directors’ Resolutions, AGM & EGM documents and preparation of materials for meetings
• Prepare and draft board resolution and minutes examples change of directors and/or secretary, establishment of bank accounts and facilities, transfer of shares, increase of share capital, etc
• E-filing of various transactions with ACRA which includes Annual Return, Return of Allotment, Appointment of Officers, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Organize and co-ordinate board meetings and preparation of board papers
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc
• Attend to notarization and legalization of documents
• Respond to requests from business units and auditors for information and documents
• Guiding, coaching & mentoring
• Manage a small team of corporate secretaries

Requirements

• At least 5-6 years relevant experience in professional firms providing corporate secretarial services.
• Possess / pursuing ICSA or relevant qualification is an advantage.
• Good interpersonal and communication skills.
• Able to work independently, multi-task and is meticulous.
• Good organisation and administrative skills.
• Excellent attention to detail.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

- responsible for handling bookings of appointments and walk in customers

- keying in the daily sales collected

- arrangement of timeslots for customers

- assignment of therapist roster

- prepare monthly reports for therapist sales record

- handle any phone calls for enquiries

Are you an enthusiastic Early Childhood or Literacy Teacher looking to make a meaningful impact on young minds?

We are seeking dynamic educators to bring our innovative Literacy Program to life in our preschools.

Created by leading Australian Literacy Experts and grounded in the Early Years Framework, our program is designed to inspire a love for reading and writing in children.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

What You’ll Do:

• Design and Lead Literacy Adventures: Develop and implement engaging literacy lessons that align with our educational philosophy.
• Create Inspiring Learning Environments: Craft age-appropriate teaching aids and bring lessons to life with creativity and energy.
• Foster Positive Growth: Use positive guidance techniques to nurture students' development and maintain a supportive classroom atmosphere.
• Build Strong Connections: Develop meaningful relationships with students and their families, ensuring open communication and a collaborative learning environment.
• Track and Celebrate Progress: Keep detailed records of each student’s journey and tailor your approach to meet their unique needs.

What We’re Looking For:

• Educational Background: Diploma in Early Childhood Education or related fields (Early Years Enrichment, Creative Language Arts, Speech and Drama, etc.)
• Experience: At least 1 year of classroom teaching experience with children aged 3 to 7 years old.
• Dynamic Personality: A creative and energetic individual who brings excitement to the classroom.
• Effective Communicator: Strong communication and classroom management skills.
• Knowledgeable: Understanding of educational, developmental, and cognitive psychology.

Why Join Us?

Be part of a supportive and innovative team dedicated to fostering a love of learning in young children. We offer a collaborative environment where your creativity and passion can truly shine!

Together, we can make a lasting difference in the lives of our students.

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Join our exciting team as a Kids Fitness Coach at our Tanglin Mall academy!
First Konnection, an authorized Education Recruitment Specialist, is seeking energetic, experienced educators to coach kids in fitness and movement.

As a Kids Fitness Coach, you will:

• Collaborate with our team to lead kids’ camps and regular classes filled with engaging games and activities.
• Guide children aged 4 to 12 through obstacle courses, climbing walls, and other dynamic physical challenges.
• Be vigilant and prioritize the safety of all participants during every session.
• Support basic administrative tasks such as class check-ins, check-outs, and maintaining a clean, sanitized environment.
• Receive training to confidently lead classes independently.

Preferred Qualifications

• Early Childhood Studies or relevant experience working with children.
• Gymnastics coaching experience or certifications (advantageous).
• First Aid certification (preferred).
• Flexibility to work weekday and weekend shifts.

Work Schedule

• Weekdays: 9:30 AM to 6:30 PM.
• Weekends: 9:00 AM to 6:30 PM.
• Half-day shifts: 3:30 PM to 6:30 PM.
• 5½-day work week.

Location: Tanglin Mall, Singapore

Apply today to make a meaningful impact on children’s fitness and development!

Submit your application here or via MyCareersFuture.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

We are recruiting veterinary technicians to support the clinic’s operations. The main roles and responsibilities of the technicians are:

• Assist veterinarians with medical procedures and surgeries
• Communicate with customers to schedule appointment and explain prescribed medication for patients
• Conduct general cleaning of cages, animals, and the clinic
• Manage inventory of drugs and clinic general supplies
• Overnight nursing duties when required

We are seeking candidates who:

• Are self-motivated, and possess a positive attitude in overcoming challenges
• Take pride in delivering high quality work
• Enjoy working with people as well as animals
• Have an interest in continuing education and furthering your skills

As an employee of Vet Central, these are the rewards you can expect:

• To work in a safe, fun, and friendly environment
• To learn new skills from experienced vets, who are willing to teach
• On-the-job training opportunities
• Flexi-work hours
• Annual wage increment based on performance

Interested candidates, please email Vet Central at [email protected]. All applications will be kept private and confidential.

• Assist and report to the Contracts Manager.
• Prepare bills of quantities, tender document, contract administration, build-up rates and perform pricing.
• Competent in reading and understanding drawings, perform measurements, valuation of payments, variations claims in accordance to contract requirements.

EA Licence No. 16C7962

As a Salvage engineer, the world is your playground. You never know when or where a ship gets into trouble. That is why for a Salvage Engineer literally every day is different. It sounds like a cliché, but it is the reality. As a Salvage Engineer, you will have an adventurous job. When a ship is in distress, you will travel to the emergency scene with a multidisciplinary team. Once on-site, you work together with the team to repair the ship's plant and get the systems up and running again. It is vital to salvage the vessel as quickly as possible. As well as working on actual ship salvage operations.

Your responsibilities as a Salvage Engineer

• As part of the mobile team, provide support to the Salvage Master/Project Manager at site.
• When at base, assisting the technical manager and the operations manager in the selection of new salvage equipment and setting up the right maintenance procedures.
• Maintaining company owned salvage equipment.
• Sharing knowledge with other engineers about complex ship's systems.
• Advising the salvage inspector and superintendent about how to break into existing ship's systems in order to use them during the salvage operation.
• Producing reports about the actions taken to get systems operational again. As you can expect from a leading international maritime service company, you will work with state-of-the-art equipment.

Your qualities
To make your mark as a salvage engineer with SMIT Salvage, you will need a flexible approach; you never know when or where your next project will be. You adapt easily to working with different teams and you are fully proficient in English. Of course, you are happy to work irregular hours and to spend longer periods of time abroad. In addition, you have:

• A minimum degree in any field with experience sailing onboard ships.
• Worked for at least 5 years on modern (merchant) ships.
• Preferably experience with a range of different types of vessels and engine-room plants.
• Willingness to work on weekends and public holidays frequently, with OT and allowances compensated.

The candidate will lead the APJ regional benefits team. This role is responsible for executing the Global Benefits and Wellbeing strategy, offering regional insights, shaping global policies, and driving efficiency through AI and platform improvements.

The candidate will collaborate cross-functionally to ensure compliant benefit delivery, oversee local broker relationships, manage regional budget planning and execution, and support mergers and acquisitions. Additionally, they will lead a small team, foster their development, and work closely with the APJ People Leadership Team on strategic priorities and executive escalations.

What You’ll Be Doing:

• Lead the execution of the Global Benefits and Wellbeing strategy across the APJ region
• Provide the Global Benefits Leadership Team with regional insights and help shape global policies while maintaining local relevance
• Drive efficiency improvements using AI and platform tools to enhance employee experience
• Partner with the Care and People Product Team to deliver a seamless end-to-end employee experience
• Collaborate with cross-functional teams, including Compensation, FP&A, and Legal, to ensure compliance and smooth benefit delivery
• Support corporate development teams with due diligence and integration during mergers and acquisitions
• Manage broker relationships at the regional level and oversee the regional budget planning and execution process
• Foster team development by providing hands-on learning and career growth opportunities to direct reports, guiding them on benefit design, policies, and onboarding
• Handle stakeholder management in collaboration with the APJ People Leadership Team and manage executive escalations
• Execute with agility, adapting to shifting priorities to meet employee and business needs effectively

Your contribution to something big

• Mine, model and analyze datasets to drive optimization and improvement of business strategies
• Support in bringing data together and creating insights in the marketing function; work with teams across different country, different functions
  • E.g. Vehicle application Catalogue, vehicle/application/product analysis, Market potential analytics etc.
• Support in digital projects such as eCommerce
• Develop smart and efficient solutions to reporting and data extraction needs using SQL, Python etc
• Prepare analysis and actionable insights that will be used to support or devise new marketing strategies
• Prepare reports and utilize PowerBI for data visualization
• Assist in other ad-hoc analytics projects

• Prepare reports periodically and when required
• Involved in sales forecast and analysis process.
• Preparing presentation slides
• Support in credit management process.
• Support in pricing and discount management process.
• Support in compliance topics.
• Support in month end/Year end reporting process.
• Involved in the year end stock take process.
• Other ad hoc assignment.

We are seeking a proactive and skilled Data and Technology Specialist to join our People Technology team, which sits in the wider People team. This role is based in Singapore and focuses on supporting and optimizing our people (HR) systems, primarily Workday. The ideal candidate will ensure smooth operation of integrations, reporting, and security frameworks while also building new integrations as business needs evolve.

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. We’re 6000+ Wisers strong, with over 70 nationalities working in 25+ locations around the globe! 
This is a unique opportunity to join Europe’s most valuable fintech company at a pivotal time in evolving our global People technology, automation and data capability. Keeping a customer first mindset, you’ll be working closely with our People Technology Lead (Senior System Architect) in building, designing, delivering and maintaining Workday and all other People Systems across Wise.

Key Responsibilities:

Integrations Management:

• Monitor, maintain, and troubleshoot existing integrations across the HR system landscape.

• Design, develop, and deploy new integrations as required, leveraging Workday Extend or other relevant tools.

• Collaborate with internal and external stakeholders to ensure integrations meet business requirements and are scalable.

Reporting and Analytics:

• Develop and maintain robust reports and dashboards to support HR and business operations.

• Ensure data accuracy and alignment across systems for meaningful insights and decision-making.

Security and Compliance:

• Manage user access and role-based permissions within Workday and related systems.

• Ensure compliance with organizational policies, data governance, and industry regulations.

• Conduct regular audits to identify and address security vulnerabilities.

Collaboration and Support:

• Work closely with HR, IT, and external vendors to resolve system issues and implement enhancements.

• Provide training and support to HR and other stakeholders on system functionalities.

• Stay updated on Workday releases and best practices to leverage new features effectively.

PRIMARY OBJECTIVE

• Achieve Target Revenue/Profit assigned on annual basis
• Achieve Target New Customer Acquisition assigned on annual basis
• Handle marketing, relationship management and business development among the existing client base including defending and deepening the relationships as well as cross selling
• Manage loan Asset/Corporate Bonds Quality (if applicable) & assist Team Head in any Debt Restructuring exercise (if applicable).

KEY RESPONSIBILITIES

•  
• Actively acquire new Corporate customers
• Review and manage accounts to be assigned/brought-in
• Increase utilization to enhance the Bank’s share of wallet
• Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies
• Perform credit reviews on a timely basis
• Client servicing
• Work on projects which may be assigned from Time to Time

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

• Provides project management for ongoing client sample programs through daily customer communication and contact. 
• Provides sample registration though the laboratory LIMS system and ensures correct registration
• Arranges all aspects of local and international logistics for both sample collections and overseas shipments to global partners.
• Performs data entry into eLIMS, CRM and other databases, as appropriate
• Be an internal liaison for clients so they only need to contact one person.
• Empowered to make decisions on behalf of clients to provide superior service.
• Provides information for clients (e.g. Pricing, Capabilities, Status, Sample Submission)
• Onboards new clients by asking appropriate questions and provides on line sample registration training
• Submits and coordinates client requests for re-testing, additional testing, OOS investigations and changes that are needed.
• Communicates and coordinates timely resolutions to customer complaints.
• Provides support for other Client Service Associates and Sample Management team when needed (e.g. absence, workload adjustment, site and regional balancing)
• Coordinates conference calls with client and Eurofins sites as needed.
• Monitors KPI’s for key customers assigned, including TAT performance metrics and Interco sales.
• Contributes to assigned process improvement projects and supports implementation when needed.
• Performs ad-hoc duties as assigned.

We are looking for candidates to help out during our peak season.

work duration- 1 Feb to 16 Feb

Work location - Paya Lebar

Requirement

- Able to commit for at least 7 continuous days.

- Outgoing personality

- Well verse in English and Mandarin

Job scope

- Assist with crowd, greeting customers, stock arrangement, simple flower packing

Interested party please send in resume or whatsapp us at 9101 3295.