OBJECTIVE OF THE ROLE:

Report directly to the People and Culture Manager. Acts as a business partner with business units within the Group and provides operational support on HR Functions and any HR ad-hoc projects.

DUTIES AND RESPONSIBILITIES:

Acts as as business partner to ensure all business units with smooth running of full spectrum day-to-day HR operations;

Ensure all HR Process in compliance to Company polices and the local statutory requirements;

Monitor and maintain HR data accuracy and integrity of employees’ data required for payroll processing in all HR related systems;

Rotate as Project Leader to take lead of some HR initiatives;

Assist to any office administrative requests from employees;

Any other job-related tasks as assigned by the superior.

THE SUCCESSFUL CANDIDATE:

Diploma or Degree in Business & Human Resource Management or its equivalent;

2 years of administrative experience;

1 year of experience with Payroll processing will be an added advantage;

Be authentic, open and approachable, result oriented;

Willingness to learn, fast learner, independent and mature;

Systematic and able to manage database system efficiently;

A team player with excellent interpersonal & communication skills;

Numeric, analytical, high degree of accuracy and accountability;

Proficient in Microsoft Office Applications and strong in MS Excel.

• Coordinating crew changes and ensuring smooth sign on and sign off processes.
• Managing crew documentation including visas, passports, and medical certificates.
• Maintaining crew records and ensuring compliance with regulatory requirements.
• Handling crew payroll, compensation, and benefits.
• Assisting in the recruitment and selection of crew members for vessels.
• Liaising with manning agencies and ensuring the availability of qualified crew members.
• Monitoring crew performance and providing feedback and guidance when necessary.
• Assisting in the resolution of crew-related issues and conflicts.
• Keeping up-to-date with industry regulations and trends in crewing.
• Assisting in the development and implementation of crewing policies and procedures.

• Diploma or degree in maritime studies, human resources, or a related field.
• At least 2-3 years of experience in crewing or maritime operations.
• Familiarity with crewing software and databases.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Attention to detail and accuracy.
• Knowledge of relevant maritime regulations and industry standards.
• Proficiency in MS Office and other relevant software.

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine, a leading maritime company based in Singapore, is seeking an experienced Account Receivable Executive to join our team. In this role, you will be responsible for managing all aspects of accounts receivable, including processing invoices, following up on outstanding payments, and maintaining accurate records. The ideal candidate has a strong attention to detail, excellent communication skills, and the ability to work independently.

Responsibilities

• Create and send out invoices to customers
• Monitor and follow up on outstanding payments
• Ensure accurate and timely recording of all transactions in the accounts receivable system
• Resolve customer billing inquiries and disputes
• Perform account reconciliations and prepare aging reports
• Assist with month-end and year-end closing activities
• Maintain customer files and records
• Assist with ad-hoc projects and tasks as assigned

Requirements:

• Bachelor's degree in Accounting, Finance, or related field
• Minimum 2 years of experience in accounts receivable or related role
• Knowledge of accounting principles and practices
• Proficient in Microsoft Excel and accounting software
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and prioritize tasks
• Attention to detail and accuracy

Chan Chee Meng

EA 07C3069

R1110620

What You'll Do

• Sell AnyMind’s tech solution to the client by introducing the Company’s product based on client needs; key focus on AnyMind's Pokkt - Mobile Ad Tech Offering
• Setting up, building and growing new business. Extensive network and relationships with key direct clients and agencies in SG
• Consistently deliver individual sales targets every month
• Focus on market development and creating incremental revenue sources from new clients
• Develop a strong understanding of the client’s business and make a digital marketing plan by liaising with internal teams such as strategic planning & creative
• Strike effective conversations, find need gaps, and get briefs for campaigns from direct and agency clients
• Establishing sales strategies & action plans to win new clients to achieve targets
• Screening potential business deals by analyzing the situation, understanding the client's needs and collaborating with other function teams to respond effectively with a plan of how to meet these.
• Identify new areas of growth and upsell opportunities between client's needs and POKKT products Offering.

Who You Are

• Robust experience of 3 to 5 years in digital media sales having exposure with digital publishers or network dealing in display/ mobile/ video and Programmtic advertising
• Experienced in Ad-tech or media agency with in-depth knowledge and profound expertise in the industry.
• Strong understanding of industry trends, technologies, and pricing models for display/ mobile/ video platforms and programmtic advertising
• Proven communication, presentation, and sales skills with a knack for consultative selling
• Proven record of strategic development of client base
• Excellent relationships and networking with media fraternity such as advertisers and agency planners/ buyers
• Eligible to work in Singapore without the need for company sponsorship/visa

At Surge, we are looking for driven individuals who are ready to become leaders in the fitness industry. While experience is always a plus, we welcome those who are new to the industry and eager to learn and put in the work. We prioritize attitude and work ethic above all else!

We are a demanding company that strives for excellence, but we also provide our trainers with the support and education they need to succeed. We take care of the marketing and sales so that our trainers can focus on what they do best: delivering a high-quality service to our clients.

To be considered and have the privelege of joining our team, we are looking for individuals that can relate to the following:

- Be willing to work hard. There are no shortcuts available

- Be willing to receive constructive feedback

- Be ambitious but know there's always something you can improve

- Be accountable to yourself and to your clients

- Be driven in your pursuit for excellence

- Be in it for the long haul

We offer our trainers the opportunity to work alongside leading professionals in the fitness industry, a supportive culture that values results, a comprehensive education program, and a dedicated mentor. We also provide the latest technology and tools to help our trainers deliver personalized training through our app.

IF YOU ARE READY TO MAKE THIS A CAREER, then we want to hear from you.

Full Time Positions Only. Early mornings and late evenings will be required.

Apply today to join Team SURGE!

Please note that we do not provide Personal Trainer qualifications and all applicants must have a valid right to work (which includes a valid CPR & First Aid certificate).

Your data will be stored and used for recruitment purposes only by our HR. We are an equal opportunity employer and welcome diversity in our team.

Please note, that we receive a large number of applications and will not be able to provide feedback to those that don't move on to phase 2 of our interview process.

We are looking for a Finance & HR Executive who loves numbers as well as anything related to employees’ well beings. In this position, you will be working closely with our sales team to generate contracts and invoices for our clients. You will also be handling the account receivables and payables of the company, as well as supporting our HR functions.

Rewards:

• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 2 days per week

Responsibilities:

• Generating contracts and invoices for our clients
• Monitoring of incoming payment
• Sending payment reminders to our clients
• Preparing monthly P&L report for our management team
• Assisting with recruitment processes such as arranging and scheduling of interviews
• Supporting onboarding and offboarding activities
• Managing employee records as well as inventory matters
• Answer clients' inquiries via email, live-chat, messages and calls
• Updating company's CRM system
• Administrative work

Requirements:

• STRICTLY Singaporean or PR holder only
• Meticulous nature
• Strong passion in numbers
• Fluent in written and spoken English
• Ability to multi-task and meet strict deadlines
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to work with some of the biggest brands in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore that takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Company Overview:

Lianfeng International Pte. Ltd. is a leading commodity trading company specializing in the dynamic and competitive market of iron ore. With a global presence and a commitment to excellence, we are seeking a dynamic and results-driven Sales and Marketing Director to lead our sales and marketing initiatives, drive business growth, and enhance our market position.

Job Summary:

As the Sales and Marketing Director, you will be responsible for developing and implementing comprehensive sales and marketing strategies to promote our iron ore trading business. You will play a pivotal role in establishing and maintaining strong relationships with clients, optimizing market opportunities, and ensuring the overall success of our sales and marketing efforts.

Key Responsibilities:

Strategic Planning:

· Develop and execute strategic sales and marketing plans to achieve company objectives.

· Analyse market trends, competitor activities, and customer needs to identify new business opportunities.

Client Relationship Management:

· Cultivate and maintain strong relationships with key clients, partners, and stakeholders.

· Collaborate with the sales team to address client needs and ensure customer satisfaction.

Market Research and Analysis:

· Conduct thorough market research to stay informed about industry trends, pricing, and emerging opportunities.

· Utilize market insights to make informed decisions and adjust strategies accordingly.

Sales Team Leadership:

· Lead and mentor the sales team, providing guidance and support to achieve individual and collective targets.

· Develop and implement training programs to enhance the skills and capabilities of the sales team.

Brand Development:

· Develop and enhance the company's brand image through effective marketing campaigns and initiatives.

· Ensure consistency in messaging and branding across all communication channels.

Budget Management:

· Develop and manage the sales and marketing budget effectively, ensuring a strong return on investment.

· Monitor expenses and report on budget performance regularly.

Qualifications:

· Bachelor's degree in Business, Marketing, or a related field.

· Proven track record of success in sales and marketing leadership roles, preferably in the commodity trading industry.

· Strong understanding of iron ore markets, trading dynamics, and supply chain processes.

· Excellent leadership, communication, and interpersonal skills.

· Ability to think strategically, make data-driven decisions, and drive results.

We are looking for a HR Executive who loves numbers as well as anything related to employees’ well beings. In this position, you will be working closely with our sales team to generate contracts and invoices for our clients. You will also be handling the account receivables and payables of the company, as well as supporting our HR functions.

Rewards:

• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 2 days per week

Responsibilities:

• Generating contracts and invoices for our clients
• Monitoring of incoming payment
• Sending payment reminders to our clients
• Assisting with recruitment processes such as arranging and scheduling of interviews
• Supporting onboarding and offboarding activities
• Managing employee records as well as inventory matters
• Answer clients' inquiries via email, live-chat, messages and calls
• Updating company's CRM system
• Administrative work

Requirements:

• STRICTLY Singaporean or PR holder only
• Meticulous nature
• Strong passion in numbers
• Fluent in written and spoken English
• Ability to multi-task and meet strict deadlines
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to work with some of the biggest brands in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore that takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Essential Functions

• Responsible for performing and documenting analytical procedures in accordance with company procedures and regulatory guidelines.
• Assists in troubleshooting and process improvements to increase data quality, lower costs, or reduce turnaround times to include, updating standard procedures, assisting with troubleshooting.
• Acts as a technical resource for laboratory staff and support the team in the absence of the line manager.
• Performs routine data analysis to determine if an analytical procedure is proceeding according to expectations and that the results are within acceptable tolerances.
• Identifies and documents potential performance errors or otherwise unusual results and escalates to senior lab personnel.
• Prepares data analysis results for upload to LIMS system under the guidance of senior level staff.
• Contributes to CAPA investigations, deviations, and resolution.
• Responsible for clear, accurate, and timely communications with cross functional stakeholders.
• Assists in maintaining laboratory equipment and may offer suggestions for new equipment.
• Assists in good housekeeping of the lab environment, consistent with 6S standards.
• Assists in maintaining adequate inventory.
• Responsible for preparation of buffers and solutions for analysis, as required.
• Performs and documents calibration and maintenance of laboratory equipment as assigned.
• Performs and documents hands on training for other lab personnel in areas of proven competency as assigned.
• Participates in continuing education through self-study, attending training sessions and  lectures and meetings.
• May lead a laboratory or cross functional projects and assist with implementation of changes.
• May be responsible for contributing to the design and development execution of routine methods/assays under moderate supervision.
• Supports safety, quality, and 6S requirements and initiatives.
• Complies with company's procedures and applicable regulatory requirements.

• Qualifications

• Bachelor's Degree in healthcare-related fields.
• At least 2-3 years of experience in a regulated laboratory environment.
• Sound knowledge of principles, theories, and concepts in job area.
• Working knowledge of any applicable regulatory standards within area of responsibility.
• Proficiency with relevant laboratory techniques (Flow Cytometry).
• Knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
• Strong technical knowledge of complex testing procedures and science supporting the analysis.
• Proficiency with complex laboratory calculations regarding batches and specimens.
• Ability to troubleshoot laboratory equipment and resolve process issues.
• Good computer skills including proficiency with Microsoft Excel, PowerPoint and Word.
• Effective organizational and interpersonal skills.
• Effective communication and presentation skills.
• Capable of handling multiple tasks simultaneously.
• Strong attention to detail and accuracy.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

 
About you

You will be responsible for installing, maintaining, repairing, and inspecting elevators and escalators. You will also ensure the safe and efficient operation of these systems, troubleshoot mechanical and electrical issues, and perform routine maintenance tasks to prevent breakdowns.  This role requires a strong understanding of mechanical and electrical systems, as well as a commitment to safety and precision in their work. This position reports to the Service Engineer for Singapore. 

Your key responsibilities

• Responsible for carry out servicing of elevators, escalators and mechanical-parking systems that includes checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices, inspection and parts recommendation and replacement, in accordance to code of practice.

• Demonstrate understanding of Environmental, Health and Safety (EH&S) procedures and comply accordingly on the job.

• Attend to breakdown maintenance calls at various job sites.

• Support Service Operations Team to achieve department objectives on service sales targets and service quality standards. 

Your Requirements:

• Diploma, Higher Nitec or Nitec level.

• Relevant work experiences on service and maintenance of elevators and escalators will be an advantage but not a must.

• Team player and willing to learn on the job.

• Candidates who possess a valid Class 3 or 3A driving license will be advantageous.

We offer :

• Trainings to transition into this role and succeed

• Excellent base salary, AWS, Performance Bonus and Allowances

• Medical benefits for employee and immediate family

• Career progression that helps to plan and proceed with the great future

• Work Life balance

Do you know someone at OTIS?

If Yes, let's get them to submit your interest as a Referral to this position. Tell them about this role!

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies, and cultures to better serve our customers. So just imagine where you can take your career!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

☑ Diploma / Degree, no experience required

☑ Min 1 year experience without Diploma

☑ 9 – 5.30 pm + 1 Saturday half day per month

☑ Walking distance from MRT!!

☑ SINGAPOREANS ONLY

· Prepare quotation according to customers' inquiry

· Proceed order and shipment arrangements according to the customer's request

· Invoice according to supplied items

· Preparing reports

· Liaise with sales PIC & DDK for parts inquiry, order and shipment arrangements (import and export documents)

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

*Pls summarise your experience at 'why hire me'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

About Us

100% locally owned and incorporated in 1976, Pacifica Arena is one of the largest travel companies in Singapore. We offer a comprehensive range of travel services and solutions, focused on three core areas: business trips, personal trips, as well as meetings, events and incentive trips. Our brand portfolio includes PriceBreaker, Accolade, and Cruise Arena.

Job Description

We are looking for a Travel Consultant to provide a smooth travel experience for our corporate Client.

Responsibilities

• Handle business travel requests, including air, hotel, car and rail. Flight bookings will range from simple point-to-point to complex multi-cities.
• Ensure that reservations are aligned with the Client’s travel policy and be proactive in optimising the Client’s travel spend.
• Provide insightful travel advisory.
• Handle any amendments, cancellations, schedule changes and disruptions, communicating the implication of each change to the Client in a professional manner.
• Generate invoices and ensure accurate billing.
• Deliver excellent customer service and build rapport with the Client.

Required Skills and Competencies

• Possess knowledge of fares and ticketing. Able to analyse fares and routing alternatives to present the best options to the Client.
• Experience making flight reservations using Sabre.
• Knowledge of other travel products including hotels, car transfer and rail would be a bonus.
• Good geographical and fare knowledge.
• Proficient in MS Office (Word, PowerPoint and Excel).
• Meticulous and able to multi-task in a fast-paced environment.
• Positive team player with good communications skills.

At Surge, we are looking for driven individuals who are ready to become leaders in the fitness industry. While experience is always a plus, we welcome those who are new to the industry and eager to learn and put in the work. We prioritize attitude and work ethic above all else!

We are a demanding company that strives for excellence, but we also provide our trainers with the support and education they need to succeed. We take care of the marketing and sales so that our trainers can focus on what they do best: delivering a high-quality service to our clients.

To be considered and have the privelege of joining our team, we are looking for individuals that can relate to the following:

- Be willing to work hard. There are no shortcuts available

- Be willing to receive constructive feedback

- Be ambitious but know there's always something you can improve

- Be accountable to yourself and to your clients

- Be driven in your pursuit for excellence

- Be in it for the long haul

We offer our trainers the opportunity to work alongside leading professionals in the fitness industry, a supportive culture that values results, a comprehensive education program, and a dedicated mentor. We also provide the latest technology and tools to help our trainers deliver personalized training through our app.

IF YOU ARE READY TO MAKE THIS A CAREER, then we want to hear from you.

Full Time Positions Only. Early mornings and late evenings will be required.

Apply today to join Team SURGE!

Please note that we do not provide Personal Trainer qualifications and all applicants must have a valid right to work (which includes a valid CPR & First Aid certificate).

Your data will be stored and used for recruitment purposes only by our HR. We are an equal opportunity employer and welcome diversity in our team.

Please note, that we receive a large number of applications and will not be able to provide feedback to those that don't move on to phase 2 of our interview process.

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, installation / Uninstallation of approved software. 
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom Telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to agreed SLA; or ensure to send to resolver groups as necessary.
• Incident management for P1 to P4 tickets.  Managing users communication and broadcast.
• Produce operational documentations and evidence for internal and external audits.
• Oversee, develop and optimize the End User Services processes and procedures to continually adapt to changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

• Minimum 7 years’ experience in IT environment
• Excellent knowledge in ServiceNow is essential.
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel and Macros is recommended.

• Exciting Assistant Marketing Communications Manager opportunity within the energy space
• Well-established global organisation
• Exciting growth plans and progression within the role

The Role:

• A market leader in the energy sector is seeking an Assistant Marketing Communications Manager to join their fast-growing organisation. You’ll be supporting the marketing team the enhance the brand within the market as well as supporting on all aspects of events as well as managing corporate branding guidelines across the region.

Requirements:

• Over 5 years of experience in Communications and Digital Marketing, with experience across event management as well as content development.
• Strong command of English (both oral and written) for internal & external communications and engagement
• Proficency in MS Office Suite

EA Personnel No. R2094093

BeathChapman Pte Ltd

Licence no. 16S8112

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

• Works closely with the accounting team, other departments and overseas colleagues to ensure a smooth closing of accounts of companies managed in Singapore.
• Assists in the monthly, quarterly, and yearly closing of accounts to ensure accurate and timely reporting of financials to Head Office. This includes preparation of year-end report packages, financial statements and schedules for statutory reporting.
• Involves in accounting related to trading activities, budget monitoring and ensures accuracy of profit and loss.
• Handles accounting related queries and issues on a timely basis.
• Assists in statistics and survey preparation and submission as and when required.
• Assists in audit confirmation preparation.
• Complies with company policies, internal control procedures and accounting standards.
• Assists in the UAT (User acceptance testing) in relation to system enhancements.
• Perform accounting and other ad-hoc duties as assigned.

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

We are looking for a front-end developer for 3 months. You must be based in Singapore as you're required to be onsite and attend client meetings. 

• Update and create content within CMS using existing templates and
  components based on guidelines.
• Deliver content on based on task requirements.
• Coordinate delivery for content requests such as adds, edits, removal of
  content.
• Maintain web publishing/unpublishing.
• Support the development and reporting on publishing volume, channel
  breakdown, etc.
• Updating and optimising assets.
• Updating SEO requirement based on request.
• Collaborate with Project Management, Web Development and Email
  Marketing teams to create digital customer experiences.
• Help enforce established design and content standards.
• Actively monitor and update website content to align to task requirements.
• Collaborate with front-end and back-end developers to improve usability.
• Assist updating functional requirement documents and guides.
• Work with front-end developers on coding and troubleshooting for BAU.
• Ensure high quality graphic standards and brand consistency.
• Deploying contents.

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Overview of the role:

As a Senior Customer Service Manager for our health brand, you will play a pivotal role in leading and elevating our customer service operations. Your expertise in team leadership, customer issue resolution, quality assurance, and innovative process improvement will drive our commitment to delivering an exceptional customer experience in the health and wellness industry.

Responsibilities:

1. Team Leadership and Development:
1. Lead, mentor, and inspire a high-performance customer service team.
2. Develop and implement advanced training programs to ensure the team is well-equipped and continuously improving.
2. Resolution of Customer Issues:
1. Act as a point of escalation for complex or unresolved customer issues.
2. Develop and enforce effective procedures for handling customer complaints and inquiries, striving for optimal resolutions.
3. Quality Assurance:
1. Set and maintain rigorous quality standards for customer service interactions.
2. Continuously analyze and refine quality assurance processes, implementing innovative improvements based on feedback.
4. Process Improvement:
1. Spearhead the analysis and refinement of customer service processes to enhance efficiency and effectiveness.
2. Implement cutting-edge tools and technologies to improve the overall customer support experience.
5. Communication Skills:
1. Maintain clear and effective communication channels with customers and team members.
2. Provide timely updates on product information, policies, and changes, ensuring transparency and clarity.
6. Customer Feedback Analysis:
1. Gather and analyze customer feedback to identify areas for improvement.
2. Utilize feedback to make data-driven decisions and enhance overall customer satisfaction.
7. Performance Metrics Monitoring:
1. Establish and monitor key performance indicators (KPIs) to assess the effectiveness of the customer service team.
2. Develop and implement strategic initiatives to meet or exceed challenging performance targets.
8. Cross-Functional Collaboration:
1. Collaborate with other departments, such as marketing and product development, to address customer needs and concerns.
2. Share insights from customer interactions to inform business decisions and foster a cohesive organizational culture.
9. Technology Implementation:
1. Stay abreast of technological advancements in customer service tools.
2. Implement relevant technologies to improve service delivery and ensure Better Body Co. remains at the forefront of industry innovation.
10. Customer Engagement Initiatives:
1. Develop and execute advanced initiatives to engage customers, including loyalty programs, newsletters, and community events.
2. Build lasting relationships with customers, aligning engagement initiatives with the company's health and wellness values.

• Proven experience in a senior customer service management role, preferably in the health and wellness industry.
• Exceptional leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of customer service processes and industry best practices.
• Demonstrated success in implementing innovative technologies and strategies to enhance customer satisfaction.
• Track record of achieving and exceeding performance metrics.
• Bachelor's degree in Business, Marketing, or a related field might be a bonus

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.
• Join us at Better Body Co. and contribute to our mission of promoting health and wellness through exceptional customer service. Lead a dedicated team and shape the future of customer experience in the health industry!

• Perm
• With 3 years of lease management experience in processing backend leasing documentation/managing high volume document experience added advantage
• Strong admin working in legal/law firm processing contracts/processing loan application in the bank are welcome to apply.

Job Description

• Manage and administer leases in a portfolio of Office/ Logistic properties
• Responsible for management of leases which includes preparing and checking lease documents, checking and activation of contracts, preparing and maintaining tenancy schedule
• Responsible for lease documentation, audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents
• Execute the arrears management process in collecting payments from tenants of a portfolio of properties, prepare arrears report on a regular interval
• In charge of tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales
• Covering of administrative duties

• Possess a Diploma in relevant courses
• Minimum 3 years of relevant experience
• Strong admin that does contracts and work in legal/law firm will have added advantage
• Possess retail backend leasing processing background will have added advantage
• Proficiency in Microsoft Word and Excel are essential
• Experience in SAP will be an added advantage
• You should be meticulous, diligent, a team player, independent and process initiative. Other key attributes include excellent communication and interpersonal skills

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Permanent position
• Variable Bonus
• Hybrid

Do our values speak to you?

If you see yourself enjoying working as a member of Upskills, then check out below!

RESPONSIBILITIES

• Be part of the full spectrum of HR and Admin functions.

• Handle staff orientations & administration of employee benefits, Work Pass Application

• Supporting in the planning of company events or employee engagement activities

• Assisting in creating content to support different business requirements (e.g., newsletters, blog posts (Communities and connections), PowerPoint presentations, web marketing, etc.)

• Being the creative thinker, generating ideas, and creating articles that add value to our proposition, and appeal to potential and existing clients.

• • Majoring in Human Resources, Mass Comm, Media & Communication, Marketing, Journalism, or Business-Related fields
  • Good time management and communication skills.• Excellent interpersonal skills and a positive mindset• Able to organize own work schedule and prioritize tasks to meet tight deadlines.• Able to maintain strict confidentiality.• Able to commit for a period of 3 - 6 months

This job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud Infrastructure.  

Responsibilities  

• Responsible for Implementing and/or Maintaining cloud infrastructure in AWS, Azure and Google Cloud for Xtremax Customer  
• Provide support related to customer issue with the Cloud Infrastructure.  
• Work closely with IT security to monitor privacy and develop incident-response procedures

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Has minimum 2 years experience working with AWS services and architecture.
• Proven experience in:
  Writing infrastructure code using Terraform.
  Site Reliability Engineering practices and incident management.
  Building and managing both Windows and Linux servers in cloud environments.
  Managing Kubernetes clusters in production environments.
• Strong scripting and automation skills (e.g., Python, Bash and PowerShell).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

Preferred Qualifications:

• AWS Certified (AWS Solutions Architect, AWS SysOps Engineer).
• Experience with other cloud providers (e.g., Azure, Google Cloud Platform).
• Knowledge of other Infrastructure as Code tools (e.g., Terraform, Terragrunt).
• Familiarity with containerization technologies other than Kubernetes (e.g., Docker).

IPP have been providing quality financial advice in Singapore since 1983. The Expat Advisory Group, a specialist division within the Company are seeking highly experienced financial advisers to join their expanding team. Only the most motivated, highly driven and successful need apply.

Relevant tertiary educational qualifications (or equivalent to meet FAA Minimum Entry Requirements) are a must. You will already be a licensed financial adviser operating in Singapore (or have held a license within the last year), who has passed/is exempted from the relevant SCI exams, including M5, M8, M8A, M9, M9A and HI.

Superb interpersonal skills, an outgoing personality, and high level proficiency in written and spoken English essential. Fluency in other European languages is a positive. The ability to confidently and effectively communicate with Expatriates and High Net Worth individuals, in particular senior level executives is essential.

This role requires applicants to have an existing client base with assets under management of at least $10mn in Singapore, with the potential to port that AUM to IPP (respecting any contractual stipulations and limitations in that regard).