Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As a senior process engineer you will lead the timely and successful transfer of the cell culture or purification stages of the customer’s manufacturing process(es) into the Lonza Singapore production facility. Lead the preparation, execution, process monitoring and post-campaign activities for cell culture or purification stages of the customer’s manufacturing processes at Lonza Singapore production facility and also lead investigations into process trends, issues or deviations.

Key responsibilities:

• Technology Transfer: Lead the timely and successful transfer of the cell culture or purification stages of the customer’s manufacturing process(es) into the Lonza Singapore production facility. Work with other MSAT team members, technical experts from Lonza’s customer companies or Lonza donor sites, Manufacturing (MFG), Quality Assurance (QA), Quality Control (QC), and other departments on the technology transfer.

• Process Support: Lead the preparation, execution, process monitoring and post-campaign activities for cell culture or purification stages of the customer’s manufacturing processes at Lonza Singapore production facility. Become proficient with all processes in the facility and develop ability to support/lead activities across multiple processes. Monitor processes on a regular basis to have further understanding of process behavior and prospectively identify process issues. Develop ability to generalize issues across processes.

• Write change requests and drive to implementation as needed.

• Review cell culture or purification process manufacturing batch records and provide technical input to MFG technical document writing specialists.

• Identify training needs and provide training materials for MFG operators on cell culture or purification process batch records. Work with MFG to update process batch records to enable robust manufacturing operations.

• Support plant start-up and pilot/commercial runs and perform technical investigations and help author technical reports to support close-out of deviations, trouble-shoot process excursions/issues for cell culture or purification operations.

• Design and perform/ support small-scale experiments/ studies in lab to support technology transfer or investigations.

• Follow all applicable lab safety policies.

• Support preparation of Annual Product Review (APR) and Continued Process Verification (CPV) summary reports, perform work-stages to support customer BLA filing.

• Maintain process databases and monitor batch to batch consistency of operations.

• Support inspections and audits by customer and regulatory authorities.

• Provide technical guidance and share process knowledge to MSAT team members and other departments.

• Any other duties as assigned by your Supervisor/Manager

Key requirements:

• Degree in chemical engineering, biochemical engineering, biochemistry/ chemistry/microbiology or related discipline.

• Extensive work experience in Biotechnology process development, process support, research or a related manufacturing environment.

• Prior hands-on experience in purification experimental technique and equipment.

• Knowledge of Excel as well as Statistical Data Analysis tools.

• Excellent communication skills, outstanding action orientation, and ability to work well in a cross-functional technical environment.

• Excellent technical writing skills, ability to provide attention to detail is essential.

• Demonstrated track record in completing projects under tight timelines.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Job Description

For more than a century, our Company has been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, it continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

Job Description

• Implement and oversee improvement to laboratories
• Study and understand the current laboratory workflow
• Perform data collation (e.g. process flow, duration of process/steps etc)
• Organize and perform data analysis by creating simple programs
• Prepare presentation slides/posters for the project

Qualification & Job Requirements

• Minimum educational qualification of diploma, including but not limited to Biotechnology, Chemistry or Pharmaceutical Sciences.
• A good team player with ability to work independently
• Innovative and self-motivated
• Basic knowledge and application of Microsoft Office
• Basic knowledge and application of data analysis tools (e.g. macros, visual basic)

Who we are

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

INVENTING FOR LIFE!

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Wee Kim Wee School of Communication and Information (WKWSCI) is one of the top communication schools in the world, ranking 6th on this year Quacquarelli Symonds (QS) World University Rankings. The Research Office is established to support all research works at WKWSCI.

Being part of the Research Office at WKWSCI, this position supports the grant administration function in advising and assisting faculty and research staff members in all aspects of internally funded research projects and other scholarly research activities.

Responsibilities:

Research Grant Administration:

• Provides effective administration of research grant call applications and management of awarded grants

• Assumes the role as SAP Concur reviewer and first-level approver and work with the Finance department to provide the fastest and smoothest approver flow.

Communication of Research Information

• Creates weekly research e-newsletter to communicate information on internal and external grant calls to faculty and research staff members.

• Develops content for the school’s website for research grants, projects and achievements.

• Develops Research-related publications (Research Brochures /Pamphlets)

• Assists with the organisation of the monthly WKWSCI Speaker Series (Research Talks).

Monitoring Research Budgets and Assets

• Monitor budgets and expenditures relating to research grants

• Monitor deadlines for the submission of expenditure reports as well as progress and final reports

Requirements:

• A degree holder from a recognised university

• Proven administrative skills including the ability to handle data with accuracy.

• Excellent reporting with some finance working knowledge would be essential.

• Preferably 2 to 3 years of relevant work experience. Prior working experience in an academic institution will be an advantage.

• Sound interpersonal, communication and analytical skills

• Strong organisational and problem-solving skills.

• Proficient in Microsoft Office (Excel, PowerPoint, word)

• Ability to do content management and creation of information on research (Website, social media and newsletters)

• Positive attitude with strong desire to learn new skillsets

We are excited to announce a Research Fellow opportunity at School of Physical and Mathematical Sciences (SPMS) in Nanyang Technological University, Singapore. The Complex Systems Science @ NTU (led by A/Prof Cheong Kang Hao) is looking for passionate individuals to join our research team. We welcome applicants with a doctoral degree (PhD) for the Research Fellow position in various backgrounds such as AI in education, deep learning, educational psychology, computer science and related fields.

Join our team on an exciting opportunity to develop a state-of-the-art Adaptive Learning Platform for higher education. This project focuses on leveraging AI to transform the educational experience in key academic areas. Our aim is to create a versatile, AI-driven platform that personalizes learning and adapts to diverse curricular needs. It not only generates unique mathematical problems but auto-grades responses. This initiative holds great potential for scalability and significant impact on student learning outcomes. The successful candidate will be responsible for overseeing the day-to-day operations of this research project.

Key Responsibilities:

• Conduct independent research

• Handle grant-related administrative tasks (e.g., prepare and amend ethics documents)

• Conduct literature reviews, and prepare research progress reports and policy reports for stakeholders

• Supervise and lead a team of full-time and part-time research staff

• Play a central role in coordinating and running of an educational research project

• Develop and/or manage data analysis pipelines

• Coordinate between and liaising with faculty, collaborators, and stakeholders from different disciplines

• Carry any other duties as required by PI and co-PI(s)

Job Requirements:

• PhD degree in AI in education, deep learning, educational psychology, computer science and related fields

• Excellent oral and written communication skills with good command of the English language to perform literature reviews and write progress and research reports

• Knowledge and experience in social science research methodologies

• Good statistical knowledge and skills, including familiarity with statistical analysis tools (e.g., SPSS and R)

• Familiar with coding (e.g., in R, MATLAB, Python)

• Experience with research project management and supervision of research staff and students

• Excellent organizational skills, project coordination and administration skills (e.g., in data management and storage), and able to work within tight deadlines

• Good leadership skills

• Self-directed learner who can effectively picks up relevant skills as needed

• Self-motivated, able to work independently to collect data, analyse data, and communicate findings

• Experience with dissemination of research findings (e.g., conference presentations and research reports) and academic publication processes will be preferred

• Solid understanding and practical experience in machine learning and deep learning techniques, with a focus on implementing and optimizing these technologies

• Proficient in BERT (Bidirectional Encoder Representations from Transformers), demonstrating a strong grasp of its applications and functionalities

We regret to inform that only shortlisted candidates will be notified.

We are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills.

As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system issues.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of TV setup and other devices (i.e.; Android/ Apple devices)
• Work independently to diagnose and troubleshoot any onsite issues that arises at customer's place
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of TV that is exchanged by customer
• Support warehouse disposal activity
• Other duties as assigned

• Min 3 years of working experience as an onsite TV Technician or relevant experience
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

• Annual Increment
• Performance Bonus
• Medical Benefits

• Develop operations plans for their teams and make sure those plans are executed
• Lead, manage and motivate the team members
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System
• Coach and train Retail Associates on GLOB+ system usage.
• Conduct daily briefings to team members before the start of shift duty
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
• Manage and improve the SOP and procedures related to inventory management at the assigned stores level
• Able to multitask, while also keeping the customer happy and satisfied
• Excellent customer service and communications skills to meet the organization business objectives and exceed customer’s expectations
• Good leadership skills to effectively oversee and manage the team
• Supervisors may work a variety of hours that may include nights, weekends, and holidays
• Retail supervisors may also be required to attend meetings and conferences
• Any other ad-hoc assignment or project assigned by your superior

• Professional and pleasant personality
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to commit to rotating shift hours, including public holidays and weekends

Details:

• Basic Up to $5,500 + Variable Bonus (2 - 3 Month)
• Location: Ang Mo Kio

Responsibilities:

Recruitment

• Specialised in end-to-end recruitment functions which include from onboarding (job postings, screening, shortlisting and interviewing candidates, reference checking, and making salary proposal and job offers) to separations
• Analysing and monitoring the resourcing needs, headcounts approvals, budget, preparation of key manpower indexes for management reporting
• Updating of monthly organisation chart
• Partner recruitment agencies on hiring needs
• Support expats entry and onboarding processes
• Handle work pass application, renewal, and issuance
• Attend to all transfer requests and also provide input for mandatory surveys
• Efficiently use different recruitment tactics such as recruitment platforms, career website, social media, job boards, headhunting and Linkedin and employee referral to attract talents
• Work closely with schools on internship, sponsorship and graduate recruitment
• Participate in Career Fair, Internship and any other recruitment projects

Business Partner

• Business partner with the respective department to provide value-added HR support and relevant advice pertaining to HR issues and provide support to various key HR initiatives and drive staff engagement programmes
• Work closely with line manager on annual performance review, design of training roadmap, employee engagement activities, recruitment and any other HR matters to drive attraction, retention and engagement
• Communicate effectively any HR-related policies changes and updates to all staff in the business units assigned
• Perform any other duties as assigned and requested by Manager.

Requirement:

• Possess at least a Degree in Business Administration or Human Resources
• At least 8 year experience in recruitment and business partnering
• Preferably with supervisory experience
• Experience in using HRMS (Prosoft preferred)
• Strong comprehension and communication skills, both written and spoken to interface with all levels of people internally and externally

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Working with the Marcom Team to formulate marketing communications strategies and campaigns for By the Bay community portfolio.
• Plan and execute corporate events, activities and programmes such as CSR events and monthly workshops.
• Source and secure key internal and external partners for corporate privilege programme and place-management engagement activities.
• Liaise with advertising agencies, vendors and tenants to ensure the successful running of projects and events.
• Engage suitable retail and office tenants to participate in events to create vibrancy and cohesiveness amongst tenants.
• Reporting to the Head of Marcom.

Requirements:

• Diploma in all disciplines.
• Min 1 to 2 years of relevant experience
• Good interpersonal skill, responsible and ability to manage multi-tasks simultaneously.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $4,000

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/QW84Y686 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

As a Material Planner in the data center, you will play a pivotal role in ensuring the seamless flow of materials and resources required for efficient data center operations. Your responsibilities will include material planning, daily coordination, ground material checks, system verification, and supporting team supervisors in material tracking processes. This role demands a detail-oriented individual with strong organizational and communication skills, capable of managing logistics in a dynamic and fast-paced environment.

Key Responsibilities:

Material Planning:

- Strategize and execute material procurement plans in alignment with operational requirements and forecasted volumes of incoming racks and machine trays to ensure timely availability of hardwares.

Daily Coordination:

- Coordinate daily logistics activities, including but not limited to shipping, receiving, and internal material movements.

- Work closely with cross-functional teams to address any logistical challenges and ensure on-time delivery of materials.

Systematic Tracking:

- Collaborate with the supervisor to maintain accurate records and track all incoming materials within the system, enabling seamless monitoring and availability for deployment.

- Oversee quality control measures to identify and rectify discrepancies promptly.

- Conduct regular ground material checks to verify the accuracy and condition of incoming shipments, including racks, machine trays, and cables.

Order Management:

- Manage and process orders for hardware racks, machine trays, cables, and related materials, ensuring timely procurement and delivery to meet project timelines.

- Address any issues related to tracking systems promptly and efficiently.

- Monitor lead times and communicate effectively with vendors to prevent delays in hardware delivery.

Metrics Management:

- Overlook the build SLAs and alert the supervisors / team on any potential issues / misses.

Supporting Supervisor and team members:

- Assist the team supervisor by providing necessary data, reports, and insights into material availability, status, and forecasts, aiding in informed decision-making.

- Collaborate with management to optimize logistics processes and enhance overall efficiency.

Requirements:

- Proven experience in logistics, material planning, or coordination roles - 3yrs of experience.

- Strong understanding of inventory management, systems and software - SAP, JDA, Excel.

- Past experience with data center hardware, equipment, and related components is a bonus.

- Strong organizational abilities to manage multiple tasks, prioritize effectively, and ensure timely completion in a fast-paced environment.

- Strong communication skills to liaise with vendors, internal teams, and stakeholders effectively.

- Meticulous attention to detail during material inspections and tracking to guarantee quality and accuracy.

- Ability to identify and resolve logistics-related issues promptly to minimize disruptions in material flow.

- Proficiency in excel and microsoft office is a must.

Job Description:

• Responsible for the smooth and efficient operation of the Purchasing, receiving and beverage store.
• Consider first the interest of the company in all transactions and to carry out and believe in the company’s established policies.
• Buy without prejudice, seeking to obtain the maximum ultimate value of each dollar of expenditure.
• Subscribe to and work for honesty and truth in buying, and to denounce all forms of manifestation of commercial bribery.
• Have a complete understanding of the Hotel's policy relating to Fire, Safety and Health.
• Ensure that all ACCOR’s control procedures pertaining to Purchasing,
• Review and approve quotations and tenders in the system on a timely basis.
• Negotiate cost effective purchases, while maintaining quality and service, for all supplies and services.
• Preparation, review and processing of requisitions and purchase orders for supplies, operating equipment and food and beverage products.
• Train and enforce purchasing/ issuing procedures and planning to Hotel users.
• Store, Receiving and all their related areas are strictly complied with the standards at all time.
• Ensure that the purchase policy and procedures are strictly adhered to under supervision.
• Choose the best price not at the expense of maintaining our quality and standard.
• Compare the quotation of purchasing decisions and report to Director of Finance.
• Negotiate with selected suppliers and obtain competitive quotations.
• Process the Purchase Request and ultimately the Purchase Order.
• Prepare the required reports assigned by the Director of Finance.
• Ensure most economical purchase of goods and services for the hotel, ensuring that purchasing is committed on most competitive terms.
• Keep close contact with the suppliers for obtaining updated and relevant market information and report to Director of Finance.
• Develop and enforce purchasing standards, policies and procedures.
• Conduct monthly inventory of beverage store
• Identify and implement waste management programme.
• Co-operate with all organizations and persons engaged in activities designed to enhance the development and standing of purchasing.
• Keep records of a purchasing development such as Purchase record, Vendor Record, Blueprint and specification record, print forms record
• Consider and set-up the Economic Ordering Quantity (EOQ).
• Provide the General Manager and other key executives with a monthly, "Purchasing Report" based on market research/surveys, price fluctuations, comparative analysis of prices, etc.
• Conduct regular checks and audit of vendors for compliance to HACCP standards.
• Cultivate the sound supplier relationship.
• Review and authorize necessary vouchers (e.g. payment voucher, journal vouchers etc.)
• Prepare and analyze financial planning for both short-term and long-term.
• Prepare annual budget and compare actual results with the projected. In addition, also investigate discrepancies.
• Prepare cash and fund flow, including planning for cash management.
• Bids received must be based on a specified quality and quantity. All purchase requests must state vendors names in the appropriate spaces and bids received from each vendor on the appropriate lines.
• Order placed with suppliers must ensure the following considerations :

· That bids are for the specified merchandise. If yields differ, the lowest price may not be the best to buy.

· Promptness of service and past experiences with vendors should be considered in selecting the vendors. However, care should be taken to avoid reliance on a limited number of suppliers.

· In obtaining quotations, ensure that it includes freight and delivery to the Hotel.

· Frequently, in the course of ordering, the suppliers will offer "Bargains" for larger quantity purchases.

• In general, large quantity buying should be avoided. These "Bargains" must be brought to the General Manager's and Director of Finance’s attention for approval.

Job Requirements:

• Minimum of 3 years experience in purchasing, 5 star luxury environment preferred.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Initiates contact and establishes rapport easily.
• Appreciates and maintains an effective outlet for stress.
• Has the ability and willingness to undertake further development.
• Formal qualifications in purchasing or material management to at least Diploma level
• Exceptional people and communication skills
• The highest level of attention to detail
• Exceptional organisational and time management skills
• Microsoft Office expertise to Intermediate or Advanced level
• Creativity and imagination
• Experience in preparing, writing and proofing purchase specification
• An affinity with technology in relation to order processing

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

Responsibilities

• Support the recruitment team in performing market research and talent mapping for the Japan market.
• Communicate with the local candidates and counterparts based in Japan to gather market insights and share job details.
• Assist to manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Share up-to-date, accurate, and value-adding market intelligence to support business growth.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline with at least 1 year of relevant working experience.
• Possesses excellent research skills and good sense of data.
• Experience working in Research/Human Resources/Consultancy industry is a plus.
• Experience in recruitment, talent acquisition or talent sourcing is a plus.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.
• Business proficiency (spoken and written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients based in Japan via calls and emails.

• Perm
• Must have at least 5 years of network experience and CISCO Call Manager
• Experience providing L1/L2 network support to internal stakeholders, locally and globally.

This position will provide network support which includes being the point of contact for all requests, issue resolutions and support change requests after office hours, local and overseas.

Job Responsibilities

• Provide first, second level Network support
• Hands on experience in configuring, troubleshooting routing and switching protocol - BGP, OSPF, HSRP, layer 2 switch eg VLAN, STP
• Working knowledge of OSI layer 7 protocols including TCP/UDP, DNS, DHCP, http/https
• Experience in network segmentation through routing, VPN, SD-WAN
• Experience in Solarwinds, familiar with SIEM, syslog.
• Experience in managing Cisco call manager, teams voice.
• Primary responsibility for voice System, Cisco Enterprise Voice and Microsoft Team.
• Responsible for support of projects, change requests where needed and accommodate project/change timelines and work schedules. Comfortable to travel where needed.
• Able to manage, plan and resource projects effectively in a complex organisation
• Understanding of incident, problem, change management processes
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP).
• Good team player and able to work at all levels, confident, self-driven.
• Manage Operational admin activities like:

1. Supervising vendors and ensuring works are carried out appropriately, ensuring SLA are met, monthly reporting.
2. Procuring equipment and services
3. Maintaining billing records, contract expiry and coordinating payments
4. Updating documentation for system, equipment inventory, SOPs etc.
5. Monitoring systems
6. Preparing status reports for management

Job Requirements

• Diploma in Information Technology, and a Cisco Certified Network Professional (CCNP) or related disciplines.
• At least 5 years of relevant hands-on experiences.
• Familiarity in Cisco Switching and Router, Juniper and Palo Alto Firewall are essential.
• Responsible individual who are self-motivated, independent and good team player preferred.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

Responsibilities:

• Managing private cloud system as a project manager, which includes system requirement definition, cost estimation, trouble shooting, vendors/ resources/ schedules control, and reporting to various stakeholders.
• Coordinating internal stakholders and vendors to maintain stable system operation.
• Review document / deliverables submit from vendors.
• Propose enhancement projects and new product for the company to improve the infrastructure’s stability and efficiency.
• Strictly Comply with policy and procedures including in-house System Development Rules.
• May require managing projects related to application software.

Requirements:

• Bachelor’s degree in Computer Science, Engineering or related technical field, or equivalent practical experience.
• At least 5 year experience in the IT infrastructure/ hardware field including 2 year experience in project management. It is preferable to have experience in the Banking industry.
• Experienced in virtualization software such as VMWare is must Knowledge and experience in operational product such as vROps, JP1, Solarwinds, Arcserve, Splunk.
• Coordination skills to handle various parties, such as both local and international clients, vendors, and stakeholders.
• Experienced network administration.
• Proficient stakeholders management

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services (Deployment of racks, trays, hardware, customer requests through ticket management, reverse logistics, supporting parts storage and replenishment)

• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA) - (multiple sites)

• Develop an operational team strategy to achieve Service Standards & SLA KPI’s.

• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives.

• Recommend or initiate hiring, promotions, transfers or disciplinary actions.

• Conduct regular safety and task specific training both theoretically and practical.

• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.

• Establish, maintain, and promote exceptional customer service.

• Properly maintain and inspect tools & equipment.

• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S (floor and room organization, supplies, and upkeep).

• Always ensure an appropriate number of personnel on site.

• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations

• Perform all services as efficiently as possible while limiting negative impact to the environment.

• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.

• Correctly maintain and generate required reports, including trends surrounding the services.

• Correctly interpret and enforce company policies and safety procedures to ensure compliance.

• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards

• Requires traveling to multiple sites if required.

Job Requirements:

• Minimum Required Experience: 3+ years of experience in a similar role. Preferred Tertiary educational level.

• Strong communication skills (verbal and written) in English for handling English speaking people and local country language.

• Focused on safety.

• Must have Team Management experience.

• Intermediate to Advanced computer skills (Word, Excel Powerpoint).

• Able to identify basic network components and understanding of computer terminologies.

• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided).

• Data analysis skills.

• Attention to detail.

• Work independently and as part of a team. Ensure tasks are completed correctly and quickly.

• Must be comfortable working in a physically demanding environment.

• Ability to lift/move (~25 kg / 50 lbs.) equipment as required.

• Knowledge of machines, equipment and maintenance.

• Experience in handling multiple projects and tight timelines.

• Vendor interaction and relations experience.

• Knowledge of principles and practices of effective customer service.

• Provides direction, instructions and guidance to team members to ensure achievement of Service

Our client is a leading financial services company with presence across Southeast Asia, UK & ANZ.

Responsibilities:

• Engage in the end-to-end progression of BI & Data solution projects, starting from identifying pain points to implementing comprehensive solutions.
• Translate business requirements into analytical specifications for the development and implementation phases.
• Identify opportunities and lead the enhancement of data solutions through automation, statistical models, dashboards, or machine learning.
• Analyse and interpret data to transform business challenges into effective data solutions while acquiring domain business knowledge.
• Design and establish an analytics framework to uncover actionable insights, empowering the business team to make data-driven decisions.
• Facilitate communication with key stakeholders from the business and database support teams, fostering cross-team collaboration to gather essential information and enhance the data solutions comprehensively.
• Provide training and support to business users, promoting the adoption of a data-driven mindset during project initiation and implementation.

Requirements:

• Ideally possess a Bachelor's Degree or higher in Computer Science or Statistics.
• Demonstrate at least 5 years of proven project experience in the Business Intelligence and Data Analytics domains.
• Showcase experience in designing, setting up, and implementing data-driven insight frameworks.
• Proficient in SQL, Python, and Data Visualization tools.
• Experience in user growth, metrics creation, A/B testing, and data modelling.
• Background in banking and fintech is advantageous.
• Exhibit excellent stakeholder management skills.
• Possess an analytical and results-oriented mindset, capable of addressing ambiguous problem statements and making insightful assumptions.

Reg No: R1981018
BeathChapman Pte Ltd
Licence No 16S8112

General Description:

This position is responsible for effective handling of tenders from customers and aligning opportunities with the company’s strategic objectives

Key Roles and Responsibilities:

• Work closely with global and regional account management team to lead or support the preparation and submission of tenders for global and strategic customers

• Analyse tender specifications and liaise with countries mainly in the APAC region for accurate and timely responses

• Coordinate with multiple stakeholders including local offices and central procurement teams to ensure high quality and competitive offers

• Develop a project plan and for adequate pricing analysis, internal review and evaluation in-line with the global tender management process

• Maintain record of tenders in internal reports and tender document management system

• Leading/involve in meeting with cross region stakeholder to give advice or provide analysis from Tender Management perspective to achieve corporate goal.

• Other assignments and participation in related projects, as required

Skills Required:

- Advanced MS-Excel is mandatory

- Ability to utilize software efficiently eg. Ariba/Jagger/etc.

- Fast-thinker, Problem solver and strong aptitude for numbers

- Good interpersonal skills and understanding of cultural diversity

- Required bilingual in spoken and written English for handling English speaking people

- Ability to multitask and perform under pressure

Qualifications & Experience:

• Diploma in SCM/Logistics/Business Administration or other related fields preferred

• 2-3 years’ experience in the freight forwarding/logistics industry especially in Ocean freight

• 1 year experience in customer service / sales quotation related experience in freight forwarding industry can also apply

Job Description:

1. Performing outdoor sales including showroom duties.

2. Self-motivated to hunt for new sales opportunities.

3. Following up with customers/leads to build and maintain a good relationship such as Interior Designers & Architects.

4. Preparation of sales quotation, proposal and all sales related documentations, duties, and administrative procedures.

Job Requirements:

1. Display high level of interest and enthusiasm towards the product offerings

2. Results-oriented a

Attractive commission scheme

RESPONSIBILITIES

1. Achieve high standards of safe and pollution-free operations of vessels by ensuring that company policies related to Health, Safety, Security, Environment and Quality Assurance (HSEQA) are effectively implemented

2. You will be responsible for overall Management of assigned vessels. This will include close communication with all stakeholders, compliance to owners and charterers requirements, close monitoring of Marine and Technical Operations, Daily maintenance and repairs, Budgeting and control, Surveys, certification, Inspections and Docking.

3. Keep abreast of international regulations / legal requirements and ensure assigned vessels comply to these.

4. Provide Technical assistance and advice to ships.

5. Carry out periodical technical and operational compliance audit and ensure vessel is always operational ready.

6. Assist in investigations of all insurance related matter.

7. Liaise closely with Procurement team for sourcing technical and operational supplies required at most economical and competitive rates.

8. Propose annual operating budget for assigned vessels by taking view of forthcoming repairs maintenance, statutory,

9. Flag and Port Requirements and maintain vessels within budgets.

10. Closely monitor and review vessel's conditions to ensure that she complies with Port State Control and Oil Majors regulations at all times

11. Effectively and efficiently carry out routine vessel inspections, dry-docking and major repairs

12. Plan and implement corrective actions for defects that may exist in the vessels and ensure compliance with planned maintenance schedule for assigned vessel

13. Monitor and ensure that all applicable vessel certifications are valid, and surveys / renewals are planned well in time

14. Ensure fleet vessels performance is within charter party requirements and Company goals.

15. Undertake technical related assignments and projects as and when required

16. This position required frequent travel overseas and estimated up to 120 days or more travel to attend vessels in various ports worldwide.

JOB REQUIREMENTS

1. Educational Qualification should be at least Graduate Engineer and holder of COC Class 1 (Unlimited FG).
2. Must have sailed as Chief Engineer on (Tanker - Bulk / Oil / Crude / Chemical / LNG / LPG ) or Dry Vessels ( Bulk Careers / Containers).
3. Minimum 3 Year Experience in Senior Officer Rank on Foreign Going Tanker Vessels.
4. Proficient in PMS, ISM, PSC, Flag & Class requirements.
5. Preferably not have changed companies during last 5 years.
6. Previous working experience of at least 1 year handling Foreign Going vessels as Technical Superintendent.

Job Description:

The successful candidate will join Information Technology Division and be a part of a dynamic and fast paced team. This team will be instrumental in transforming via technology, our operations in Finance, Procurement and/or Supply Chain to achieve the company’s strategic vision while optimizing the results across the business processes.

Key Responsibilities include:

• Play an integral role in our SAP S/4 HANA implementation project and working in areas of Finance, Procurement and/or Supply Chain

• Using Agile methodologies, work closely with business stakeholders, IT team and implementation partners to ensure that the S/4HANA solution, including relevant add-ons that will be implemented is able to deliver the business vision and projected outcomes and is aligned to our Digital Enterprise Architecture and Application Roadmap

• Support any ongoing BAU work where needed

• This is an individual contributor role

Requirements

• Possess a degree in Information Technology or related fields

• At least 5 years of functional and technical experience in SAP FICO, MM and/or PM modules and experience in integrating SAP ERP modules with non-SAP systems

• Knowledge and experience in S/4HANA is preferred and other SAP add-on solutions such as Ariba, TripRecord, IBP and iMRO would be added advantage

• Have knowledge / experience in delivering projects under the Agile framework

• Have a curious mind, is logical and possess good problem-solving and communication skills

• Able to work independently as well as collaboratively as part of a highly skilled team

Summary: As a Senior Technical Superintendent, you are responsible for the efficient operation of the ships assigned. You are a member of the Ship Management Team and you will operate in accordance to the Company procedures and best ship management practices, whilst giving absolute regard to safety of life at sea and protection of the environment always. You are responsible for ensuring health and safety is adhered to at all times.

Reports to: Fleet Manager

Role and Responsibilities:

• Manage regular reports from vessels assigned to him/her and file them in a structured manner.
• Review and follow up on routine reports from the vessel.
• Carry out regular data analysis of costs, PMS and other KPI factors in order to ascertain health of the ship as far as ship management is concerned.
• Maintain structure and quality of data fed into Ship manager system by crew onboard the vessels (GL system).
• Formulate a dynamic work plan and action list with the vessel's command, to ensure that the vessel is maintained in accordance with the Owner's policy and to receive regular reports as to its progress.
• Visit the vessels as required and report on general condition, repairs and maintenance, crew performance, safety, environmental protection, and any actions required. Discuss with Ship's Command the work plan, running costs, spares and stores and other issues of concern and reporting on same,
• Prepare technical specs for dockings etc.
• Pre-purchase inspections in Asia region.
• Assist in carrying out technical analysis for new purchases.
• Undertake any other Technical related assignments as and when required assigned by Managing Director, Fleet Management / Senior Fleet Manager.

Key performance Indicators:

• On time work delivery
• Accurate and on time internal and external communication
• Customer satisfaction
• Good internal working relationships

Requirements:

Education & Knowledge

• Recognised marine engineering or naval architecture qualification either at sea or educational establishment
• Good understanding of shore-based activities and implications surrounding the role (application/interview)
• Able to administer technical and budgetary requirements
• Competent using Microsoft office and other computer software

Working Experience

• Min 10 years of experience in similar capacity on container vessels (a mix of containers and tankers will be considered).
• Prior experience as Chief Engineer with minimum sailing experience preferably on container vessels. Otherwise, sailing experience on cargo ships (container/bulk carrier/tanker) is required.
• Prior experience in dry-docking.
• Candidate should have good knowledge of PMS and SMS system.
• Candidate with LNG/LPG/Dual Fuel experience will have added advantage.

Personal characteristics

• Possess good attitude and is self-motivated
• Able to work under pressure with tight deadlines
• Good interpersonal and communication skills
• Cooperative and is a team player
• Flexible and adaptable to changes with a positive attitude

We are looking for a BIM Manager with good technical experience to implement all the procedures in BIM and Digital Construction during the design, construction, and handover of a project.

Responsibilities

• Lead a team of BIM Coordinators & BIM Modelers

• Establish and implement BIM execution plan and be responsible for the development, implementation and management of BIM processes, standards and workflow.

• Manage and enforce quality control /quality assurance / BIM documentation for adherence to established standards / guides

• Plan, manage and maintain the BIM data to meet project deliverable requirements.

• Ensure on-time delivery of visuals and shop drawings by team members to support construction works

• Partner the project team to facilitate review using BIM models and relevant analysis

• Work with stakeholders and project team to identify and resolve technical issues in BIM modelling and coordination

• Deployment of BIM Coordinator/Modeler to respective site including coordination/collaboration with various site Project Manager with regards to staff & project deliverables.

• Oversee the BIM Team development and progression

Key Skills and Experience

· At least 8 years of working experience in design engineering, construction engineering or Integrated Digital Delivery (IDD) project management

· Experience in a large scale or infrastructure project and has completed full project cycle at design phase or construction phase

· Certified with Specialist Diploma in Building Information Modelling (BIM) by BCA Academy and any BIM authorised training provider

· Proficient in software such as Navisworks Manage, Solibri Office, VRCollab, Navigator, Synchro Pro, CostX, Cubicost, etc.

Job Description:

Job Objectives

To ensure correct and timely dispatch of goods in accordance with Satair’s goals and strategies

Job Responsibilities

• Booking of shipments of customers’ orders
• Issuance of invoices and relevant shipping documents
• Arrangement for shipments being executed according to Satair’s policies and/or the customers’ shipping instructions
• Submission of shipping details to Satair’s customers
• Updating/maintenance of Satair’s shipping database re customers’ shipping instructions
• Inform relevant customer interfacing functions/colleagues about potential deviations to agreed transport/shipping agreements
• Maintain accurate records of all relevant documents
• Perform shipment booking according to order priority
• Control of and booking of freight invoices
• Ensure releasing of shipments to forwarders correctly
• Strong ability to manage multiple ERP systems and processes across different business units
• To pass DG course and carry out DG declaration for outbound shipments

Job Requirements

• Preferably able to work in different shift patterns
• Inexperienced Higher Nitec and Diploma graduates will be considered.
• Be able to communicate in English, both verbally and in writing
• Proficient in MS Excel and MS Word
• Experienced working with ERP system, preferably SAP
• Ability to handle multiple ERP system
• Good knowledge about freight forwarding industry and incoterms
• Candidates with knowledge and certificate to issue "Dangerous Goods" documents will have an added advantage
• Ability to work in a multi-cultural team with good teamwork and eye for details.
• Be able to work on shift
• Be able to communicate in English, both verbally and in writing
• Basic literacy and numeracy skills
• Basic IT skills
• Knowledge of Lotus Notes tools or G-suit
• Familiar with work-related routines under Satair’s ERP system
• Good knowledge about PC Doc and various freight forwarder systems
• Good knowledge about transport/shipping. Hereunder INCO-terms
• If required, knowledge of and certified to issue “Dangerous Goods” docs and freight handling of same

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Contract Type:

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