Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Job Summary:

Manage and support business Supply Chain systems and databases. Develop the script, dashboard, reports and documentation and implement the related projects assigned.

Specific Responsibilities:

• Manage and support business Supply Chain systems and databases including WMS and Business Intelligence.

• Work closely with internal and external customers to gather requirements, design, configure, implement, support and enhance system solutions and databases that support business process models and data flow for new and existing customer projects in the area of Supply Chain systems.

• Manage the related IT projects assigned.

• Develop the script, dashboard and reports

• Evaluate the new technologies, propose and apply them for continuous greater productivity and efficiency improvement.

• Develop user manual, administration guide and policy

• Document business process mapping to business systems

Competencies

• Extensive working experience in DBA, database troubleshooting and tuning.

• Experience and good knowledge in Supply Chain Industry

• Working experience in Business Intelligent dashboard and report development and deployment. Power BI development and deployment into Azure Power BI service Experience is preferred.

Job Responsibilities:

• Provide assistance with maintenance projects.
• Manage system administration, network support, implementation, and troubleshooting across Windows, Linux, and Unix systems.
• Hands-on experience in managing LAN, WAN, routers, switches, DNS, VPN, and firewalls is preferred.

Requirements:

• Minimum Diploma or Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology, or a related field.
• A team player with strong communication and interpersonal skills.
• Capable of working independently with minimal supervision.
• Willing to participate in a rotating schedule for standby duties.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

• Permanent headcount, based in Singapore
• Leading international banks (Multiple headcounts open)
• Able to speak Bahasa / Thai/ Vietnamese strong advantage for internal & external communications and engagement - Candidates must have experience in corporate finance, banking, investment banking, M&A

Responsibilities would include:

• Coordinate origination initiatives by working closely with colleagues on pitchbook materials for M&A, fund raising, and valuation advisory mandates
• Lead origination and execution for Corporate Finance (M&A) projects / mandates
• Day-to-day project management and process control with regular interface with client representatives
• Run complex valuation and financial analysis, including development and maintenance of financial models, trading and transaction comparable analysis
• Draft presentation and marketing materials, such as teaser, information memorandum, management presentation
• Coordinate data room processes, administer Q&A logistics and follow up
• Draft process documentation for process materials, such as process letter, bid letter and other transaction document
• Coordinate with more senior members of the deal execution team and obtain requisite internal sign-offs
• Participate in recruiting and helping to organize training sessions for analysts and interns

Profile of ideal candidate:

• Bachelor's Degree in any discipline
• Around 4-7 years experience in corporate finance, M&A, banking, investment banking or related financial services
• Knowledge in fundamental and market-oriented valuation methods
• Possess strong analytical skills, methodical and meticulous with competencies to perform financial modeling and financial analysis
• Strong organizational skills and ability to handle pressure and tight deadlines
• Highly proficient in MS Excel, PowerPoint and word processing applications
• Self-motivated and confident team player with a high degree of initiative
• SEAsian language ability will be an added advantage especially Bahasa for internal & external communications and engagement

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22490/FB.


Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.

Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.


EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Job Summary

This is an entry level manufacturing position. As a Manufacturing Support 1, you will be working in a team to ensure that the manufacturing line are up and running especially for debagging and packaging process.

Role and Responsibilities:

- Handle, cut ,dump and pack bags weighing as much as 25kg into blenders /mixers or bags as many 8MT per shift.

- Handle drums and related equipment.

- Utilize weighing scales and floor scales to properly weigh the required material.

- Document the material / lot number.

- Operate forklift , hand pallet jacks and hand trucks.

- Print and label packaging

- Fabricate boxes / supersack for packaging of finished products.

- Assist in cleaning other areas within the department.

- Complete any other assignment given by the Supervisor.

Job Requirements:

• Possess Forklift License is at advantage but not necessary

• Strong Communication Skills

• Must be able to lift and carry heavy or bulky items

• Ability to perform duties under specific time requirements

• Ability to adapt to changing duties and responsibilities

• Able to work rotating shift, overtime or weekend (if required )as assigned

• Ability to work in a dusty, hot and humid environment

• Ability to bend, stoop, and lean over for a period of time

• Training will be provided

Job Description

The position will be responsible for overseeing the daily operations company’s casual dining restaurant and bar, ensuring a high level of customer service, and maximizing revenue. The successful candidate also be responsible for supervising and training staff, maintaining inventory, and ensuring compliance with all health and safety regulations.

Responsibilities:

• Assist the manager/assistant manager in the daily operations of the outlet.

• Responsible for outlet service operations

• Ensure guest needs are taken care of and recommend them the promotional items.

• Responsible and accountable for all cash amounts within outlet, in the absence of manager.

• Coach and train existing and new staff to follow company’s standards.

• Responsible for proper opening and closing of the outlet.

• Feedback to the manager on any operational issues.

• Responsible for the outlet upkeep and cleanliness

• Responsible for Inventory.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Practice good customer relations and attend to customer complaints and queries satisfactorily.

Requirements:

• 2-3 years of experience in F&B.

• Minimum GCE ‘N’ or ‘O’ level.

• Professional communication skills are required.

• Commitment to quality service, and food and beverage knowledge.

5 days work week 44 hours

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Job description:

• Creating welding procedures for manufacturing process and involving selecting the appropriate welding techniques, equipment, and materials.
• Quality checking about the welds and ensuring it meets standards such as using x-rays testing, ultrasonic, & visual inspection test for it.
• Developing welding standards and work closely with other engineers & specialists to make sure everything is cost effective, efficient and safe
• Troubleshooting welding problems and finding solutions to streamline the welding process
• Marine and/or oil & gas industry welding experience
• ITE/Diploma or above in welding or mechanical engineering related course
• Ability to produce QMS, QSS, & QA plans
• AWS CWI or CSWIP Certificates

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Job Responsibilities:

• Installation, termination and performing the electrical wiring for control panel, instruments and machine per drawing.
• Assembly and installation of the components and fittings.

Multinational corporation
Basic + AWS + Variable Bonus + Overtime
Good benefit & welfare including medical insurance

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

• Salary up to $5,200 with VB
• Location: Queenstown
• Experience in reporting is a MUST
• Keen in group consolidation

Responsibilities:

• Provide financial information and prepare monthly, quarterly, yearly, and ad hoc reports.
• Review reports from the shared services center and finalize Principal reports (e.g., IFC, Business Plan).
• Prepare and finalize budgets and forecasts, coordinating across departments for timely submission.
• Handle group consolidations, including adjustments, working files, and reports.
• Manage tax reporting and submissions for statistics and surveys.
• Analyze KPIs, operating expenses, capital expenditures, and balance sheet positions.
• Perform variance analysis by comparing actual vs. budget/forecast performance.
• Monitor cash flow for Singapore’s Group and prepare daily, monthly, and quarterly treasury reports.
• Assist in ad hoc treasury-related projects and manage cash flow projections

Requirements:

• Degree holder in Accounting & Finance
• At least 3 years of working experience
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities:

• Vet through Letter of Offers to ensure compliance against credit proposal and lending guidelines.
• Review and approve loan releases, and loan correspondences pertaining to Block Discounting & Hire Purchase for passenger car/commercial vehicle/equipment.
• Ensure outstanding documents/issues are resolved prior/after disbursement.
• Check vessel loan legal/security documents, and liaise with solicitors on legal matters pertaining to vessel documentation.
• Check vessel loan client & loan input, and overrides loan transactions in core system.
• Monitor & ensure timely renewal of vessel classification certs.
• Review redemption statement computation.
• Perform check on the safekeeping of completed security documents for property & vessel loans.
• Perform supervisory function and to cover duties of section lead and juniors in his/her absence.
• Support the Head, Loans Administration in the day-to-day operational requirements and to assist in her absence.
• Handle process improvement assignment, and carry out departmental changes in process improvement implemented by Head, Loans Administration / Management.

Job Requirements:

• Diploma in Banking/ Finance or equivalent.
• Experience in processing loan application (Hire purchase)
• Excellent communication skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Japanese MNC - (Location - Aperia Tower)

· Strong in Management reporting, Balance sheet, P&L, review report

· They are not using any accounting software, just use excel

Responsibilities:

1. Management reports:

-Prepare monthly trial balance and balance sheet schedules,

-Prepare monthly and quarterly projects’ reports, ie. Payable, Receivable, and cash flow,

-Prepare monthly office cash flow and analyse cash flow balance fluctuation,

-Monitor prepayment schedules and prepare amortisation slips.

2. Review projects payment, receipt and journal slips.

3. Support yearly financial audit, mainly in preparing audit schedules to the external auditors and attending auditors’ queries. Audit schedules, for instance, but not limited to accounts receivable, prepayments, other assets, completed project listing and leases.

4. Assist in a joint venture entity (JV) accounts and GST:

-Prepare GST and file GST returns to IRAS,

-Support JV entity and JV partner’s yearly financial audit, mainly in preparing audit schedules to the external auditors and attending auditors’ queries,

-Placement of time deposit, and

-Renew of business registration with ACRA before expiry date.

5. Support Head Office accounting request as and when.

6. Any other ad-hoc duties as assigned.

Requirement:

• Degree / Diploma in Accountancy, ACCA or equivalent.

• To have basic knowledge on Singapore Financial Reporting Standards (SFRS) and GST.

• Preferable to have at least 3 years similar industry experience.

• Able to start working within short period of time

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(North East Region)

Highlights:

• Basic + AWS + VB
• Freight Forwarding industry preferably in the Oil and Gas, EPC and/or Marine industry.

RESPONSIBILITY

• Identify, acquire, develop and expand customer base in the different verticals within the Oil and Gas, EPC and/or Marine industry.
• Conduct presentation on proposals and deliverables to promote and achieve sales closure.
• Evaluate customer requests, provide solutions and price quotations.
• Follow up with customers/prospects on the RFQs/enquiry status.
• Customer relationship building and manage customers’ expectations by conducting regular visits and facilitating exchange correspondences.
• Keep abreast of market and industry development and give regular feedback and recommendation to internal organisation.
• Attend related industry events and exhibitions to build relationships and generate new business opportunities.
• Manage sales pipeline and accurately forecasting sales revenue

REQUIREMENT

• Min Diploma holder / Degree
• Must have min 3 years Sales experience in Freight Forwarding industry preferably in the Oil and Gas, EPC and/or Marine industry.
• Highly motivated and a goal getter
• Solution Driven
• Team player with strong interpersonal and communication skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(Central region) - Raffles MRT

Remarks:

• Class 3 driving license (will drive when at overseas)
• Must be willing to travel overseas and attend to entertainment sessions
• Entertainment (internal & external parties) – must be okay with this kind of environment, very frequently

Job Descriptions:

• Handle sales activity in sales department
• Trading function in steel department including sales & marketing
• To manage the existing accounts and establish new accounts for steel related products.
• Correspond & coordinate with clients, overseas offices and headquarters on daily activities.
• Manage order processing and logistics arrangement request.
• Manage risk management of customer’s credit lines and stock inventories.
• Ensure all logistics activities are well coordinated.
• Ensure payments receivable and payable are all made on time.
• Manage and entertain overseas guests and customers to ensure their well-being.
• Travel around Asia Pacific region to meet/ visit customers and suppliers.

Requirements:

• Diploma and above
• Must be willing to travel overseas and attend to entertainment sessions
• Entertainment (internal & external parties) – must be okay with this kind of environment, very frequently
• 2-3 years of physical sales experiences
• Knowledge in steel products
• Has initiative and be observant, good attitude, willing to learn, good communication skills and analytical mind.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(CENTRAL REGION) - Bendemeer

Key Responsibilities:

• Sales Strategy & Execution:Develop and implement a sales strategy for HR software solutions.
  Identify key target markets and industries that benefit from payroll, attendance, and HR systems.
  Manage the entire sales cycle, from prospecting to closing, converting leads into long-term customers.
  
• Lead Generation & Prospecting:Research and identify potential leads via online platforms, networking, referrals, and industry events.
  Initiate outbound sales efforts, including cold calling, email campaigns, and LinkedIn outreach.
  Collaborate with marketing to utilize content, case studies, and sales materials to attract clients.
  
• Client Engagement & Relationship Building:Understand client needs and pain points related to HR management and propose tailored software solutions.
  Conduct product demos and presentations, showcasing features and benefits.
  Build strong relationships with clients to ensure successful onboarding and long-term satisfaction.
  
• Sales Closing & Negotiation:Oversee the sales process, from initial contact to contract negotiation and closure.
  Work with the CEO or founder on pricing strategies and contract terms.
  Provide quotes, proposals, and tailored product recommendations to meet client requirements.

Customer Onboarding & Retention:

• Assist in onboarding to ensure successful software implementation and client training.
• Serve as the main point of contact during the initial post-sale phase to resolve issues and ensure smooth system adoption.
• Maintain relationships with existing clients to ensure satisfaction, encourage renewals, and identify upsell opportunities.

Reporting & Feedback:

• Track and report on sales activities, pipeline progress, and key metrics (e.g., demos, proposals, closed deals).
• Provide regular updates to the CEO/founder on sales progress, challenges, and client feedback insights.
• Contribute to refining product offerings based on market and customer feedback.

Market Research & Competitive Analysis:

• Stay updated on trends in HR technology, including new features, emerging competitors, and evolving customer needs.
• Continuously evaluate competitive offerings and adjust sales strategies as needed.

Qualifications:

• Education:Bachelor’s degree in Business, Marketing, or a related field (preferred).
  
• Experience:3+ years of experience in software sales, preferably in HR software.
  Proven track record of meeting/exceeding sales targets and closing deals successfully.
  
• Skills:Strong communication, negotiation, and interpersonal skills.
  Self-motivated with the ability to work independently and drive sales activities.
  Excellent presentation skills to demonstrate technical software to non-technical audiences.
  Adaptable to a fast-paced, growing environment and capable of handling multiple responsibilities.
  

Preferred Skills:

• Experience in selling HR software (e.g., payroll, attendance, employee management systems).
• Knowledge of payroll processes and HR operations.'

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Job Title: