Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

We are seeking a talented and dedicated Senior Paid Ads Specialist to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Mon to Fri: 9:30am to 6:30pm

Job Responsibility:

• Coordinating and supporting the sales team in achieving their sales targets for insurance policies and products.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Responding to inquiries about insurance coverage, policy details, claims, and related issues.

• Preparing and maintaining accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.

• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Collaborating with other Insurer departments, such as underwriting, claims, and

• marketing, to ensure a seamless and effective customer experience.

• Attending and participating in sales meetings, training sessions, and industry events to stay up-to-date on product and industry knowledge.

• Maintaining knowledge of insurance products, industry regulations, and market trends to effectively promote them to customers and agents.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Requirement:

• Min GCE ‘N’ or ‘O’ level

• Candidate must possess strong positive energy, determined and have a passion to pursue quality and success. The candidate should also be driven, self-motivated, willing to learn and can excel with minimal supervision.

• Good with Microsoft Office Suites such as Outlook, Words, Excel, PowerPoint etc.

• Candidate must have a good appreciate of Privacy.

• Training and support provided.

• Bilingual in English and Mandarin to liaise with Chinese speaking counterparts

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

Job Summary:

Manage and support business Supply Chain systems and databases. Develop the script, dashboard, reports and documentation and implement the related projects assigned.

Specific Responsibilities:

• Manage and support business Supply Chain systems and databases including WMS and Business Intelligence.

• Work closely with internal and external customers to gather requirements, design, configure, implement, support and enhance system solutions and databases that support business process models and data flow for new and existing customer projects in the area of Supply Chain systems.

• Manage the related IT projects assigned.

• Develop the script, dashboard and reports

• Evaluate the new technologies, propose and apply them for continuous greater productivity and efficiency improvement.

• Develop user manual, administration guide and policy

• Document business process mapping to business systems

Competencies

• Extensive working experience in DBA, database troubleshooting and tuning.

• Experience and good knowledge in Supply Chain Industry

• Working experience in Business Intelligent dashboard and report development and deployment. Power BI development and deployment into Azure Power BI service Experience is preferred.

Job Summary

This is an entry level manufacturing position. As a Manufacturing Support 1, you will be working in a team to ensure that the manufacturing line are up and running especially for debagging and packaging process.

Role and Responsibilities:

- Handle, cut ,dump and pack bags weighing as much as 25kg into blenders /mixers or bags as many 8MT per shift.

- Handle drums and related equipment.

- Utilize weighing scales and floor scales to properly weigh the required material.

- Document the material / lot number.

- Operate forklift , hand pallet jacks and hand trucks.

- Print and label packaging

- Fabricate boxes / supersack for packaging of finished products.

- Assist in cleaning other areas within the department.

- Complete any other assignment given by the Supervisor.

Job Requirements:

• Possess Forklift License is at advantage but not necessary

• Strong Communication Skills

• Must be able to lift and carry heavy or bulky items

• Ability to perform duties under specific time requirements

• Ability to adapt to changing duties and responsibilities

• Able to work rotating shift, overtime or weekend (if required )as assigned

• Ability to work in a dusty, hot and humid environment

• Ability to bend, stoop, and lean over for a period of time

• Training will be provided

Job Description:

The successful candidate will join Information Technology Division and be a part of a dynamic and fast paced team. This team will be instrumental in transforming via technology, our operations in Finance, Procurement and/or Supply Chain to achieve the company’s strategic vision while optimizing the results across the business processes.

Key Responsibilities include:

• Play an integral role in our SAP S/4 HANA implementation project and working in areas of Finance, Procurement and/or Supply Chain

• Using Agile methodologies, work closely with business stakeholders, IT team and implementation partners to ensure that the S/4HANA solution, including relevant add-ons that will be implemented is able to deliver the business vision and projected outcomes and is aligned to our Digital Enterprise Architecture and Application Roadmap

• Support any ongoing BAU work where needed

• This is an individual contributor role

Requirements

• Possess a degree in Information Technology or related fields

• At least 5 years of functional and technical experience in SAP FICO, MM and/or PM modules and experience in integrating SAP ERP modules with non-SAP systems

• Knowledge and experience in S/4HANA is preferred and other SAP add-on solutions such as Ariba, TripRecord, IBP and iMRO would be added advantage

• Have knowledge / experience in delivering projects under the Agile framework

• Have a curious mind, is logical and possess good problem-solving and communication skills

• Able to work independently as well as collaboratively as part of a highly skilled team

About Dentsu Group (dentsu)

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

Job Description

The purpose of this role is to act as an Integrated Client Partner to further enable cross-functional collaboration between various dentsu practices. The role provides strategic recommendations and manages all resources to ensure that the client’s marketing needs are met.

The Integrated Client Partner is viewed as a trusted advisor to the client - they understand and can articulate client business insights clearly. They are able to contribute ways to move business forward; to lead and monitor the day-to-day activities; to proactively identify new business building insights and opportunities. They are experienced in managing, motivating, and developing teams as well as working with other internal teams to develop and execute strategies that will build the client’s business.

Key Responsibilities

• Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients​
• Relationship Management – owns the client relationships as per the defined relationship strategy for the client​
• Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities ​
• Commercial and service ownership of client relationship – drives seamless delivery and profitability of account​
• Team Management – manages and motivates team around the clients objectives and culture
• Thought Leadership – drive education and evangelisation across Performance as a capability, both inhouse as well as within client’s organisation

Desired Skills and Experience

• Strong understanding of channels and platforms across Media as well as MarTech to drive Omnichannel orchestration and measurement across digital marketing.
• Experience in the Financial Services sector.
• Articulate presenter with the ability to work with and influence diverse, senior stakeholders, both internal and external.
• Ability to collaborate effectively across functions and teams, adding value and driving innovative thinking with action.
• Leads with cultural sensitivity and understanding to operate effectively and efficiently in different businesses and markets.
• Highly commercial - selling value, negotiation, client relationship management skills, and knows how to be a trusted business advisor.
• Multi-market APAC knowledge and experience driving innovation at a large scale.
• Able to devise overarching strategy for integrated accounts.
• Minimum 15 years of working experience, preferably within a digital agency / client environment.

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Solutions provides data, research and analytics that help clients excel at managing their credit risk, offer deep insight into the debt investment market, and provide comprehensive intelligence about the macroeconomic environment. All available on our platform, Fitch Connect, designed and built using our credit, macro and industry expertise to help you make more informed decisions.

Senior Power & Renewables Market Analyst, Singapore

Fitch Solutions is currently seeking a Senior Power & Renewable Market Analyst based out of our Singapore office.

The Power & Renewable Research team produces research and quarterly written and data-centric analysis of company-, technology- and sector-level developments for a global audience of public and private sector clients. Client presentations and advisory research projects also form part of the regular workload.

What We Offer:

• Great development opportunities for someone looking to become a subject matter expert in power markets, renewable technologies and economics.
• Potential to get in front of our clients to present research views and assist them with investment projects.
• Develop a holistic ‘connected thinking’ approach to analysis through collaboration with economists, political experts, and sector specialists.

We’ll Count on You To:

• Take ownership of a suite of region-specific reports, datasets and 10-year forecasts.
• Identify and analyse key power market and renewable trends and articulate the risks and opportunities facing sector stakeholders up and down the value chain.
• Produce insightful and actionable research and contribute to ad hoc reports and special projects as you become a subject matter expert.
• Interact with and support our global sales team and with clients to communicate our industry views and drive engagement with our data.
• Support team leaders in the development of new research initiatives evolving with the industry.

What You Need to Have:

• Minimum 2:1 degree with a focus on Power, Economics, Finance, International Relations or a related field.
• At least 2 years relevant experience in power markets, related economics, renewable technology related analysis and research.
• Demonstrable ability to solve problems using critical, rational and creative thinking.
• Strong writing and numeracy skills are essential, including proficiency with Microsoft Excel and Powerpoint.

What Would Make You Stand Out:

• Existing experience working in some of the following: power market economics/politics, electricity prices, transmission grids, power storage, renewables and broader topics such as CAPEX and decarbonisation.
• Ability to write clearly and concisely, while being able to convey key points effectively.
• Ability to convey, clearly and concisely, key points through verbal and graphic skills
• Ability to work as part of a larger team and being willing to take on projects at short notice

Please apply directly from https://careers.fitch.group/job/Singapore-Senior-Analyst%2C-Power-&-Renewables%2C-Singapore/1146221601/

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Job Responsibilities:

• Lead a team to manage the daily operation of the childcare centre according to the school's policies and quality standards.
• Manage the teaching staff to develop and deliver the Montessori curriculum.
• Communicate with parents effectively, and build rapport and trusted relationships with parents.
• Able to do Centre sales and focus on Enrolment.

Job Requirements:

• Singaporean / Permanent Residents
• Minimum Diploma in Early Childhood Care and Education - Leadership (DPL & DPT).
• Must have at least 1 year of relevant work experience in preschool setting.
• Strong leadership, able to lead and manage a team positively.
• High sense of responsibility and positive work attitude.
• Excellent communication and interpersonal skills.
• Able to work on weekends.

Admin cum Account

The Role:

• Handle orders and issue invoice
• Prepare monthly stock count
• AR cash receipt
• AP invoice, AP payment, petty cash
• GST filling
• Scanning and filling
• Any other ad-hoc duties as assigned

Benefits:

• Working Hour: 8am - 5pm, Monday to Saturday
• Salary range: S$2K - $3K
• Annual Leave
• Variable Bonus

Location:

• Kaki Bukit

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Sng Shoo Woon

Registration Number: R1110625
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Role: Analytical Science and Technology Expert

Department: Quality Control (QC)

Job Summary

Lead lab investigations, SME of separation and biochemical assays, perform method performance and do statistical analysis, lead method transfer and method qualification/validation.

Responsibilities

• Participate in analytical method optimization, qualification/validation activities.
• Draft and review technical documents such as methods, qualification/validation protocols and reports.
• Serve as technical leader to solve technical challenges and support laboratory investigations.
• Communicate with internal/external partners or clients to ensure timely completion of method qualification/validation and smooth transfer of analytical methods.
• Do statistical analysis based on historical data for method performance or for lab investigation purpose.

Qualifications

• Bachelor's degree or higher in Analytical Chemistry, Biochemistry, Microbiology, Biology, Molecular Biology, Biological Engineering, Statistics, or a related field.
• 1-2 years of experience in the biopharmaceutical industry for a Master's or PhD, and a minimum of 3 years for a Bachelor's degree.
• Strong communication skills in English and Chinese (as this role requires frequent internal collaboration with Chinese-speaking colleagues in HQ); fluent in speaking, writing, and reading in both languages. Critical thinking, scientific reasoning, and problem-solving skills. Familiar with statistical analysis.
• Proficient in technical writing in English and familiar with statistical analysis models and suitable ranges.

We are seeking a passionate and experienced Senior Google Ads (PPC) Specialist to drive the success of our clients’ PPC campaigns, making them your own and delivering exceptional results. As a key player on our team, you will oversee all aspects of clients’ paid search efforts, including campaign setup, strategic planning, monitoring, and optimization. If you’re ready to work with some of Singapore's biggest brands alongside an award-winning team, this role is for you!

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Join an agency recognized as the Search Marketing Agency of the Year and Lead Generation Agency of the Year, chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB.
• Career Impact: Manage high-profile campaigns for top brands in Singapore and Asia, with exciting global expansion opportunities.
• Corporate Social Responsibility: We are proud to be one of the few digital agencies in Singapore deeply committed to CSR. Since 2015, our “Project KATE” initiative has provided free support to multiple charity organizations and underprivileged communities.

Key Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.
• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing PPC best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years in Google Ads management, or 1 year in a digital agency.
• Certifications: Must hold relevant Google Ads certifications.
• Skills: Proficient in written and spoken English with strong client management skills.
• Attributes: Self-initiated, responsible, resourceful, with a positive and team-oriented attitude.

Join us to make a real impact on high-profile campaigns while advancing your career with a supportive, growth-oriented company!

In this role, you will take a leading role in Salesforce implementation to the business, including coordinating rollout of successive releases and driving adoption.

Job Responsibilities

• Act as the functional expert of the company and work closely with local business to understand business requirements and provide solutions for consideration.
• Facilitate discussions and workshops, asking probing questions, encouraging open communication and building cooperation amongst the business teams.
• Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
• Understand and document regional nuances of both current and future state processes.
• Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
• Contribute to defining regional roadmap for Salesforce program rollout.
• Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
• Execute user acceptance testing (UAT) and ensure system readiness to meet local requirements.
• Support change management and training needs for future state processes.
• Provide advice on Salesforce best practices.

Skills required

• Bachelor Degree in Computer Science, Business Analytics or discipline related to the role, with at least 8 years of relevant experience.
• Understanding of Salesforce Platform functionality and best practices.
• Experience in an industry selling goods business-to-business.
• Excellent analytical and problem-solving skills, outstanding attention to detail.
• Experience in drafting business requirements to serve the needs of the organization.
• Proven ability to work independently, exercising judgement and initiative.
• Excellent time management and prioritization skills.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).

Position Title: Accounts Assistant (Kallang | 5 Days | Up to $2,500 | AWS & VB)