1. Lead and set a goal for sales and operation team

2. Set direction and guide the project team for all the project

3. Review value engineering and lean engineering

4. Liaising with main contractor, owner, stakeholder & consultant

5. Check and ensure the scope of work for all the fire protection system and services

6. Overseeing current project as well upcoming projects

7. Attend and conducting project review meeting with sales and operation team and attend client meeting

8. Ensure the project delivery as planned schedule and manage operational cost within the budget

9. Review and submit authority required documents

10. Monitor compliance of work with the workplace safety and health regulations

11. Maintain customer relationship

12. Other ad-hoc duties as assigned by managementCon

Job Benefits:

• Basic up to $4000 + AWS + VB
• Location: Tuas (Company transport provided)
• Mon-Fri, 7.50am to 4.55pm
• 1 year contract (renewable)
• Semicon industry
• MNC
• Company Van provided

Job Description:

• Manage the full recruitment and talent acquisition cycle.
• Handle vacancy requisitions and keep manpower transactions up to date.
• Advertise job vacancies via internal and external platforms.
• Work with recruitment agencies to identify suitable candidates.
• Conduct candidate interviews and screenings, ensuring they meet the requirements of hiring managers.
• Process work passes and oversee onboarding activities.
• Plan and participate in job fairs and career talks.
• Generate monthly recruitment reports.
• Support the creation of company recruitment strategies.
• Coordinate Workplace Health Promotion initiatives and organize recreational activities for the company.
• Carry out additional tasks assigned by the superior.

Job Requirement:

• Diploma / Degree in human resource management or relevant field.
• 2 - 3 years’ experience in recruitment activities or relevant experience.
• Knowledge and understanding of HR functions.
• Ability to coordinate and work as a part of the team.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Full-reg OPTICIAN

Looking for Optician

Salary range from $3200 ownwards (Excluding incentive and commission)

Working Days: 8 days

10am-9.00 pm / 9.30 to 9pm

Must be able to converse in English, Mandarin

Start: Immediate

Skill : Edging (Prefered), Able to work independently.

Career Development Opportunities

Job Description:

• Perform eye examinations using specialised equipment to check their ocular health and diagnose symptoms of any general health conditions or any vision defects
• Communicate with patients to get detailed case histories
• Coach first time contact lens wearer and provide professional advices and solutions to customers and patients
• Keep and maintain detailed patient records of their eye health and purchases
• Dispense and manage the inventory of contact lenses, trials and solutions
• Issue prescription for contact lenses, displaying good product knowledge when explaining the features of the contact lens
• Maintain all equipment and measuring devices to be in good working condition
• 
  

Requirements:

• Minimum a Diploma in Optometry
• Must be registered with OOB
• Retail experience will be advantageous
• Able to work independently and as a team member
• Able to commit retail hours
• Able to work on weekend and public holidays
• Sales and target driven
• Passionate, friendly and cheerful disposition
• Proactive and responsible
• Excellent interpersonal and communication skill
• Must able to work **INDEPENDENTLY** throughout the whole workflow, including Sales
• Friendly approachable to handle customer

Benefits

• 8 to 9 rest days a month
• Monthly Product / Sale incentive
• Continuing education program approved by OOB
• Medical benefits

Highlights

• Potential career advancement
• Monthly gross salary ranging from $3500 to $4500
• Location: Woodland or Tampines

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

· Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.

· Follow all standards for issuing and receiving stock within the store's area of operation.

· Monitor and take inventory on regular basis to compile orders based on par levels or needs.

· Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.

· Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.

· Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.

· Responsible for storage of both food & beverage and operational stock.

· Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.

· Refuse acceptance of damaged, unacceptable, or incorrect items.

· Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.

· Ensure all store requisitions are signed by concerned Department Heads (HOD’s).

· Ensure the quantity requested and the quantity issued always matches.

· Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.

· Post all invoices using the MMS - Material Management System.

· Speak with others using clear and professional language.

· Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.

· Adhere to all Health and Safety procedures particularly relating to food and beverage items.

· Conduct inventory audits to determine inventory levels and needs.

· Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.

· Complete requisition forms for inventory and supplies.

· Extend all requisitions on a daily basis and update the inventory management software/system.

· Work closely with Purchasing to order and receive items and equipment.

· Troubleshoot any vendor delivery issues and oversee/follow up on the return process.

· Verify and track received inventory and complete inventory reports and logs.

· Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields
• Well experience in retail management or sales
• Knowledge of retail operations, merchandising, and budgeting processes
• Proven ability to develop and implement retail promotion strategies
• Positive, friendly, and organized
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

- Team player, able to work closely within the team leading the team while taking charge of the team members

- Plan and lead the team's operation to achieve company goals

- Perform ad-hoc duties such as operating machineries

sorting, stacking, cutting, trimming, etc.

- Physically fit

- Maintain personal and work place hygiene

- Willing to learn, positive attitude and able to take initiative

- Responsible

- Able to work in cold room environment

- Able to manage team to fulfill operational requirements

- Training to be provided

Working Hours

- 6 days: Mon-Sat

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Job Scope

• In charge of full spectrum HR operation, recruitment and administration
• Maintain, upkeep and ensure timely and accurate update of HR database, all employee personal files records are complete and treated in strictest confidence
• Experience in MOM application, renewal and cancellation of Work passes and regulations
• Bi-monthly Payroll processing and report generating
• General HR administration, such as preparation of employment, confirmation, increment, resignation and etc
• Other government related matters. - IR8A, IR21, tax clearance, government and training grant, NS claims, maternity claim etc ..
• MOM onboarding, offboarding, dormitories, medical & hospitalisation matters.
• Perform other responsibilities and tasks as assigned

Requirement:

• Candidate must possess at least Diploma/Graduate Diploma in Human Resource Management/ Business Administrative or equivalent.
• At least 6 Year(s) of working experience in the related field is required for this position
• Required Skill(s): HR, Microsoft Office, Payroll, Info-Tech

Roles & Responsibilities

Administrative Manager, also known as Head Administrator or Office Manager, is in charge of coordinating an organization's administration system and general workflows. Their duties include supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

Responsibilities:

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Manage organization's certifications (Apply/Renew)
• In-charge of basic IT support to the staff
• Work closely with HR Department

Requirements:

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical & attentive mind with problem-solving skills
• Excellent organizational and multitasking abilities
• 5.5 days work during probation, 5 days work upon confirmation
• Working Location : Woodlands Walk

• Responsible for the planning, supervision and monitoring of work progress at project site
• Carry out daily checks on the structural steel, architectural or metal works to ensure that the final touch-up works are ready for inspections
• Ensure that projects are completed on time, within budget and meet all safety standards and client?s requirement.
• Take site measurement and issue work order
• Review project specifications, technical clarifications and construction drawing
• Coordinate with site personnel, consultants and clients
• Ensure smooth site progress

Requirements：-

• Degree in Civil Engineering with at least three years of working experience in structural steel
• Meticulous with good communication, interpersonal and leadership skills
• Able to work independently, dynamic with initiative within timeline
• A good team player and able to multi-task effectively with minimum supervision
• Working day: 6 Days
• Working area: Woodlands

Job Description:-

• Responsible for the planning, supervision and monitoring of work progress at project site
• Carry out daily checks on the structural steel, architectural or metal works to ensure that the final touch-up works are ready for inspections
• Ensure that projects are completed on time, within budget and meet all safety standards and client's requirement.
• Take site measurement and issue work order
• Review project specifications, technical clarifications and construction drawing
• Coordinate with site personnel, consultants and clients
• Ensure smooth site progress

Requirements:-

• Degree in Civil Engineering with at least three years of working experience in structural steel
• Meticulous with good communication, interpersonal and leadership skills
• Able to work independently, dynamic with initiative within timeline
• A good team player and able to multi-task effectively with minimum supervision

Working day: 6 Days

Responsibilities:

• Perform installation and commissioning works at sites.

• Able to troubleshoot, investigate and provide service and evaluation on technical issues that arise.

• Provide technical support and consultation to customers on the system and application.

• Perform coordination and supervision with contractors, vendors and customers during projects implementation.

• Assemble Panels.

• Conduct Factory Acceptance Test.

• Prepare and submit well written analytical technical reports on time.

• Provide technical training to customers.

• Assist project and operation on shipping and technical documentation.

Requirements:

• ITE/Diploma in Electrical/Electronic, Automation or equivalent.

• Require frequent traveling on short notice and be stationed on site for 1-2 weeks period at a time.

• Able to work on weekends and public holidays, to meet the Marine and Oil Gas schedule requirement.

• Good interpersonal, communication skills and attitude.

• Mature, independent and able to work as a team player to achieve our team goal.

Job Description:
We are seeking motivated individuals who have completed their O-Level, LCCI, or are recent graduates with little to no prior experience in accounting. On-the-job training will be provided to ensure success in this role.

Key Responsibilities:

General Ledger Management:

• Assist in maintaining and updating the general ledger.
• Record daily financial transactions, ensuring accuracy and completeness.
• Process staff claims efficiently.
• Ensure compliance with established accounting policies and procedures.

Accounts Payable & Receivable:
Accounts Payable:

• Manage accounts payable entries.
• Verify supplier invoices with supporting documents such as Purchase Orders (PO), Delivery Orders (DO), and Goods Receipt Notes (GRN).
• Organize and maintain a filing system for supplier invoices and relevant documents.
• Prepare prepayment payment vouchers.

Accounts Receivable:

• Ensure timely collection of outstanding receivables.
• Reconcile accounts receivable ledgers.
• Update weekly customer aging reports by Salesperson and by Company.
• Send Statements of Account (SOA) to customers at month-end.

Requirements:

• Open to Singaporean and PR applicants only.
• Proficiency in Microsoft Excel and Word.
• Ability to work independently with attention to detail and accuracy.
• Strong organizational and communication skills.

Employer Questions:

• What is your expected monthly basic salary?
• What was your most recent salary?
• When would you be available to start?

Additional Notes:

• Please attach a recent photo with your application.
• Company transport is provided from Joo Koon MRT Station to our office at 23 Tuas Bay Walk.
• This is a 5-day workweek position.

A Supervisor’s main goal is to manage a team of employees by providing constant feedback and communicating the company’s goals. Some of their primary day-to-day responsibilities include:

• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance
• Reporting performance records and evaluations to HR and senior management

We are looking for Managing Director with the following criteria:

• Developing and implementing strategic plans and company policies.
• Maintaining an open dialogue with stakeholders.
• Managing financial resources, including budgets and expenses.
• Strong leadership skill.
• Ensuring company policies are well established.
• Leadership capabilities.
• Exceptional communication skill.
• Strategic thinking
• Adaptability
• Deep understanding of the industry.
• Able to understand spoken and written Mandarin.

Looking for baristas for our outlet.

Previous barista experience is preferred. If you have no barista experience but with a keen interest to learn, you are welcomed to join.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

· Assists in achieving store recruiting goals

· Run Cash Register

· Drive the achievement of the store’s sale targets while also meeting individual sales goals

· Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

· Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

· Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

· Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

· Identifies performance issues and policy violations according to company policy and partners with the Store Manager

· Keeping the store fully stocked

· Maintaining the highest level of visual merchandising and store conditions

· Delivering exceptional sales services for improved customer satisfaction

· Interacting with customers and identifying their needs and preferences

· Operating cash registers and point-of-sale machines

· Receiving and verifying the quality and quantity of new shipments

· Enforcing in-store security and health and safety procedures and regulations

· Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

· Previous specialty retail management experience, preferably in the outdoor industry

· Retail background preferred-previous management experience

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Level & compensation offered may vary depending on candidates’ experiences and competencies.

Responsibilities:

• Perform laboratory testing in clinical chemistry and immunoassays.
• Determine the acceptability of samples with guidelines and prepare specimens for analysis.
• Validate the accuracy of laboratory data.
• Evaluate the test results accurately in accordance with procedures.
• Operate instruments to perform testing in accordance with established written procedures.
• Perform experiments, as scheduled, for evaluation of new reagents. Maintain quality control of laboratory testing to ensure accurate and timely lab reporting. Document corrective and preventative actions with good documentation practices.
• Assist in the servicing and maintenance of laboratory equipment according to manufacturer and SOP requirements.
• Comply with regulatory guidelines and Standard Operating Procedures (SOPs).

Requirements:

• Bachelor’s degree in a biomedical or biological science from an accredited college or university.
• Minimum 2 years of working experience in a clinical laboratory will be preferred.
• Good analytical skills with attention to details.
• Able to work independently as well as a good team player with initiative and adaptive to changes
• Good planning and organizing skills.
• Good communication and interpersonal skills.
• Sunday and Public holiday duties occasionally required.

Responsibilities/Duties

• In this role you will be responsible for managing clinical projects to ensure the successful delivery of all lab services, including kits shipment, sample testing and sample management of a clinical study for the Asia region
• Act as regional liaison between Labcorp Central Lab Services (CLS) Global Study Manager and various CLS departments involved in the clinical protocol
• Close collaboration with the Global Study Manager for all study related aspects that are pertaining to the Asia platforms and through all study stages, from set-up to closure
• Review the study Statement of Work, a document that specifies the scope of services CLS will perform for a clinical protocol and contains information approved by the sponsor and necessary to define the protocol specific database, to ensure regional feasibility and make appropriate recommendations to the Study Design Lead
• Ensure a detailed knowledge of the Statement of Work specifications and very good understanding of how they impact every lab services aspect of the clinical trial
• Manage day-to-day regional study related activities, including responding and resolving challenges in logistics, lab tests resulting, monitoring and study supplies, keeping the Global Study Manager informed of any study development
• Monitor, track and provide resolution to all local study issues, keeping the Global Study Manager in the communication loop
• Responsible for implementing monitoring and setting up of local performance metrics and taking corrective actions when needed.
• Liaise with the Global Study Manager for any tasks assigned to the Regional Study Coordinator as part of the Global Monitoring Plan
• Demonstrate ability to work in a matrix environment where task assignments can be channeled down to be completed by Regional Study Coordinators while other task assignments will need to be delegated to other functional groups; demonstrate flexibility in handling both categories of tasks
• Participate in functional meetings, learning forum and provide input, keeping processes up to date
• Support a culture of continuous improvement, quality and productivity
• Support CLS Global Project Management strategy and deliver outstanding customer satisfaction and performance

Qualification:

• Bachelor Degree in relevant fields.
• Relevant professional / internship experience in clinical research or pharmaceutical industry will be an advantage
• Ability to use computer and office software applications (e.g. Microsoft Word, Excel, MS-Access and Outlook)
• Strong interpersonal skills
• Influence and negotiation skills
• Demonstrated ability to plan and prioritize.
• Demonstrated communication and organizational skills.
• Demonstrated attention to detail.
• Proven ability to excel in a fast paced environment
• Proven teamwork
• Proven experience and knowledge of processes and tools used in department
• Demonstrated ability to liaise with internal departments
• Demonstrated ability to facilitate meetings
• Demonstrated participation in process improvement initiatives
• Liaising with China counterparts is expected, proficiency of Chinese is essential

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Main Duties and Responsibilities

At Mandai Rainforest Resort by Banyan Tree, we pride ourselves on offering an unparalleled experience to our guests. We are seeking a dedicated and enthusiastic individual to join us as our Retail Associate, specializing in the sale of our Brand’s products, that reflects our commitment to excellence.

You will be the face of our brand, responsible for delivering an exquisite shopping experience to our guests.

Key Responsibilities

• Provide exceptional service to guests, offering a warm and welcoming atmosphere.
• Engage with guests to understand their preferences and recommend products that align with their needs.
• Maintain an in-depth understanding of our Brand’s products, including their features, benefits, and exclusive offerings.
• Stay updated on new arrivals and promotions.
• Drive and achieve sales goals by actively engaging with guests, presenting our products effectively.
• Assist in maintaining the visual presentation of the boutique, ensuring that products are displayed attractively and in accordance with brand standards.
• Monitor inventory levels and assist with stock replenishment.
• Handle transactions accurately and manage the point-of-sale system.
• Handle and resolve any customer inquiries or issues promptly and professionally.
• Uphold the Brand’s image through professional demeanor, appearance, and communication, contributing to a positive and luxurious environment that reflects the values of Mandai Rainforest Resort by Banyan Tree.

Job Requirements

• Professional Certificate / Higher NITEC in Hospitality Management or Retail, or relevant
• 1 – 3 years of experience in luxury retail sales, preferably in a hotel or resort setting.
• Excellent customer service and communication skills.
• Able to handle a fast-paced environment and flexible to work shift hours including weekends and public holidays.

Responsibilities

· Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

· Prepare and submit performance reports

· Decide on reward and promotion based on performance

· Hire and train new employees

· Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

· Proven experience as supervisor or relevant role

· Familiarity with company policies and legal guidelines of the field

· Ability to learn a variety of job descriptions

· Excellent communication and interpersonal skills

· Outstanding organizational and leadership skills

· Good knowledge of MS Office

Below are duties, tasks, and responsibilities most companies would include in the job description of their sales supervisors:

§ Formulate pricing policies.

§ Determine daily coupons.

§ Ensure pricing is correct.

§ Work on store displays.

§ Attend trade shows to identify new services and products.

§ Coach, train, counsel, recruit and discipline employees.

§ Evaluate on-the-job performance of sales team.

§ Identify future and current trends that appeal to consumers.

§ Ensure merchandise ready to be displayed clean.

§ Approve contracts with vendors.

§ Ensure items are in stock and maintain inventory.

§ Keep up with fluctuating demand and supply.

§ Analyze financial and operating statements for profitability ratios.

§ Ensure promotions are in with company’s standards.

§ Utilize ICT for data analysis, to record sales figures and forward planning.

§ Monitor local competitors.

§ Organize sales staff schedules.

§ Preside over staff meetings.

§ Assist sales staff in achieving sales targets.

§ Manage different departments in the store.

§ Handle customer complaints, questions and issues