JOB HIGHLIGHT:

• Dynamic and Energetic Culture
• Opportunities for Advancement
• Flexible Working Arrangements

JOB DESCRIPTION:

Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?

We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our Centre!

THE ROLE INVOLVES:

• Supporting projects and initiatives to provide quality customer experience and enhance retention;
• Front-desk duties;
• Administrative Support Duties (Data entry, classroom schedule planning);
• Speaking to customers via phone;
• Basic operations work;
• Ensuring cleanliness of facilties;
• Handling payment collection (Cash, Nets, and Credit Card);
• Handling customer enquiries and issues;
• Ad-hoc duties as assigned.

OUR IDEAL CUSTOMER SERVICE EXECUTIVE:

• Loves talking to people;
• Must be fluent in English (Written and Spoken);
• Can commit to weekend shifts;
• Possesses basic Microsoft Office Skills;

WORKING DAYS:

• 5 day work week
• Able to work on both weekends

WORKING LOCATION:

• Jurong East

Entry level candidates are also welcome, as training will be provided.

If this sounds like you, we want to work with you! Send in your application today. Please contact us at 85904662. We'll be in touch if you are shortlisted for the role.

Hope to hear from you soon!

Human Resources Director

Reporting directly to higher management, you will lead a team of Human Resource Business Partners to identify, develop, and drive key initiatives which include talent acquisition, talent/performance management, workforce and succession planning, manpower review, industrial relations as well as rewards and recognition. Your role is both strategic and hands-on, monitoring and implementing the full range of HR Business Partnering and HR Operations services to the organization, ensuring that they are effective and in accordance with the trading and manufacturing’s HR principles and policy. You will be required to work with higher management and managers to shape the people strategies, execute all HR initiatives, and drive HR excellence.

In partnership with leaders, you will provide leadership to drive strategies to achieve organizational goals. In your role, you will champion HR digital transformation projects including process improvements, and change management in trading, and manufacturing, and act as a catalyst to propel the workforce towards desired change and growth.

Responsibilities

• Provide strong business partnering management in areas such as talent acquisition, talent management, workforce planning, performance management, and staff engagement with alignment to the business strategies and contribute to the organization's goals.
• Partner with the higher management and leadership team to create a culture that supports the strategy for organizational growth.
• Build effective relationships with all levels of the organization, providing guidance and coaching on employee relations, performance, and development issues.
• Identify opportunities provide solutions to problems and render valuable services.
• Consult with leaders and managers on increasing leadership, team, and organisational effectiveness; provide fair and consistent advice on HR programs, policies, and other HR-related items.
• Play a critical role in workforce planning and talent succession planning.

Job Requirements

• Good degree, preferably with a Graduate Diploma in Human Resources Management
• More than 12 years of HR managerial experience, preferably in a complex large organization or MNC
• Strong knowledge of HR practices and demonstrated ability to provide HR solutions in a fast-paced and complex environment. Knowledge of the trading and manufacturing industry is an advantage.
• Effective teamwork and organizational skills
• Possess excellent communication skills.
• Able to work under pressure, multi-task, and handle diverse issues.
• Strong interpersonal and stakeholder management skills, with the ability to engage stakeholders across all levels.
• Only for Singaporean / SPR

Responsibilities:

· Overseeing projects at one or multiple stipulated sites.

· Assist project manager is the execution of the projects.

· Responsibilites for co-ordination with Consultants, Architects and relevant authorities.

· Design and built Air Conditioning & Mechanical Ventilation systems.

• Cooling load calculations, Equipment selections, Ventilation Duct sizing & Static Pressure loss calculations

· Liaise with Consultants, Main contractor, Suppliers, Sub contractor on Equipment & Material submissions.

· Coordinate with Sub-contractor.

· Monitor and ensure progress of works are carried out according to project specification.

· Assist drafting team for design schematic drawing, layout drawing, P&ID drawing. Review and check drawing before submit to main contractor.

· Oversee the overall planning of ACMV works, site inspection, variation order and certification of work done for all assigned projects.

· Support project manager in the administration of contract, claim, variation and any dispute arise.

· Raise MR and order material & arrange manpower for necessary works.

· Advise site team for work schedule and technical issues.

· Make sure project is carried out according to schedule.

· Responsible for site supervision and implementation.

· Responsible for ensuring implementing safety measures.

· Attend periodic meetings on site co-ordination and progress matters.

Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Mechanical) or equivalent.

· At least 2 Year(s) of working experience in the related field is required for this position.

· Required Skill(s): Excellent leadership, communication & interpersonal skills.

· Able to start work immediate or within short notice period

Job Purpose:

The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. SSM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives.

• Channel Partner and Vendor engagement

• Identify, recruit and enable channel and solutions partners; conduct regular solutions and sales updates, etc.
• Be the sales champion for assigned product solutions among selected high-touch accounts; establish sales development plan targeting business and technical decision markers; plan and execute quarterly target account activities. Execution - Credit management, Order processing, AR Collections

• Operational excellence - pipeline management, forecasting and inventory management

• Plan and execute solutions and services led strategy to grow services revenue.
• Lead quarterly business planning process and business review with respective vendor, ensure close interaction and collaboration among vendors in term of joint GTM strategy and solutions.

  
  Knowledge, Skills and Experience:

  • >5 to 10 Years proven experience in Sales & Marketing is preferred.​ Prior knowledge in end to end network, application and clouds security will be added advantage

  • Relevant experience with resellers would be an added advantage.

  • A proven track record of consistently achieving and often exceeding sales targets.

  • Demonstrate strong capability in planning, strategizing, execution skill and entrepreneurial spirit.

  • Experience in ensuring sales forecast accuracy and operational excellence.

  • Excellent networking abilities with strong communication and interpersonal skills.

  • Highly motivated, results-oriented, resourceful, with a lot of initiative.

  • A team player who enjoys working and leading in cross functional team environment.

  • Strong communication skills and fluent in English.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!