Job Brief
As a Barista/Service Crew member at Aether House, you play a pivotal role in creating an extraordinary customer experience. Your responsibilities extend beyond crafting exquisite coffee blends to include the art of mixing coffee with alcohol in our signature cocktails. Maintaining a clean and welcoming service area, contributing to seamless operations, and delivering exceptional service are key components of your role.
Responsibilities
1. Prepare and Serve Beverages:
· Craft and serve a diverse range of high-quality beverages, including our signature coffee blends, specialty drinks, and coffee-infused cocktails.
· Ensure precision and consistency in beverage preparation and presentation.
2. Customer Interaction:
· Greet customers warmly and engage with them in a friendly manner.
· Take customer orders with a keen understanding of our offerings, providing recommendations as needed.
· Address customer inquiries and concerns with a positive and helpful attitude.
3. Maintain Cleanliness:
· Keep the coffee station, cocktail bar, and dining area immaculate and well-organized.
· Adhere to rigorous hygiene and sanitation standards in all food and beverage preparation.
4. Cash Handling:
· Process customer transactions accurately and efficiently using our POS systems.
· Handle cash transactions with precision, providing correct change as required.
5. Stock Management:
· Monitor inventory levels and proactively restock supplies, including coffee beans, syrups, and cocktail ingredients.
· Contribute to regular inventory checks and promptly report any shortages to the supervisor.
6. Team Collaboration:
· Work harmoniously with the kitchen and service team to ensure a seamless and delightful customer experience.
· Offer support to colleagues in various tasks as necessary.
7. Adherence to Policies:
· Strictly follow Aether House policies and procedures, prioritizing health, safety, and quality standards.
· Uphold the superior quality and presentation of all products and services.
Profile
· Previous experience as a Barista or in a similar customer service role is preferred.
· Passion for coffee and mixology, with the ability to craft exceptional coffee-infused cocktails.
· Strong communication and interpersonal skills.
· Ability to thrive in a fast-paced environment and manage multiple tasks.
Benefits
• Attractive, negotiable package ($1900-2800/month)
• $500 sign on bonus / Meal Allowance
• Closed on Saturday/Sunday/Public Holiday
• Medical & Dental
• Career development in a friendly and vibrant environment