Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT), Weekend duty as per roster

About the job:

• Manage and lead the Service Desk and staffs to provide 1st level technical support.
• Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.
• Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Briefing/ Training to new joiners.
• Able to front Service Desk to stakeholders for clarification and enquiries.

About you:

• Minimum Diploma in IT relevant discipline.
• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.
• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.
• Experience in managing Complaints, identify training needs and coaching SD agents.
• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

This position required to do project clearance.

• Manage and steer suppliers (e.g. instructors, fleet management, facility management, simulator experience) according to clearly defined processes and up to the highest standards to guarantee a smooth operation of the upcoming Porsche Experience Centre (PEC) in Singapore
• Develop and implement detailed operations guidelines including all relevant processes for the daily operations
• Take initiative to improve operational processes and plans consistently, and measure the success of the various experience formats for continuous optimisation in regard to quality, efficiency and financial KPIs
• Manage the PEC car pool and work closely with the enclosed Service department (workshop) to ensure a safe and efficient usage of each car
• Coordinate closely with internal stakeholders to promote an integrated cross-departmental working culture and cross-functional support, and continuously assess any rising needs and plan measures accordingly
• Liaise with Porsche AG and other PECs around the world to exchange best practices and top keep innovating the experience offer at the PEC Singapore

• Bachelor’s or Master’s degree in marketing, leisure event management, business administration or related disciplines
• Minimum 5+ years relevant working experience in automotive, event planning or related business area
• Well-established project management skills, and aptitude for managing multiple suppliers simultaneously
• Highly motivated team player with a customer focused mindset, excellent communication and interpersonal skills, and strong attention to detail with a solution-oriented attitude
• Willingness to work in a multicultural environment and to work on weekends
• Fluency in written and spoken English, any additional regional language skills is advantageous
• Racing licence and/or ‘Porsche Certified Instructor’ certification is a plus

You will be required to perform the following:

• Overall, in-charge of the project with the support of other team members (Conference, logistics, admin, sales, marketing) to ensure the success of the event.
• Drive a sound business model and manage the budget for each edition of the event and to ensure expenditure is managed efficiently.
• Work with client to establish standing operating processes (SOP) for execution of event e.g., approval process, reporting requirements, schedule of meetings etc.
• Work with client to conceptualize, design and execute curated zones for the event
• Budget management will include:
• Propose a detailed financial budget and obtain approval from the client.
• Monitor revenue and expense to ensure that the overall event is performing well financially.
• Work with the Finance department on invoicing and account reconciliation matters for both pre-and post-event.
• Ensure that all expenses processed by both core and supporting functions/departments are in compliance with SOP.
• Coordinating the various committee meetings with client/stakeholders and attending meetings with the client/stakeholders on all progress updates of works done to the lead-up of each edition.
• Liaising with 3rd party contractors working e.g., venue provider, exhibition stand builder, etc, or any other providers contracted by client directly, to drive the overall success of the event.
• Incorporating the sustainability aspects of organising events and actively propose areas on how carbon footprint can be reduced.
• Should there is any direct or indirect issues e.g., venue or event production-related, during the contractual period, you shall be responsible to rectify these issues.
• Conduct and record meetings with client as and when required.
• Client liaison and servicing.

Requirements:

• Degree or Diploma holder.
• Preferably with 3 years of experience in related field, applicants with no experience may apply too.
• Proficiency in MS Office.
• Possess experience in organising a virtual and/or hybrid event preferred.
• Strong presentation, interpersonal, communication skills with client-service orientation.
• Possess good planning, organisational and multi-tasking skills.
• Possess good communication & negotiation skills.
• Possess a positive attitude and high standards in work ethics & personal integrity.
• Good time management skills with the ability to prioritise, work under pressure and meet deadlines.
• Ability to work in a fast-paced and highly cross-functional organisation.
• Possess good working attitude and willing to learn.

Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 2 years of sales experience - preferably banking
• Local diploma is minimally required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

ServiceNow, is seeking an experienced Communications professional to support and drive an integrated communications approach across the APAC sub-region of Asia (primary focus Singapore) with close integration to the Global Communications, Asia Sales and Marketing teams. The role will have responsibility across all areas of the modern-day communications mix including the creation and execution of thought leadership content campaigns that are executed through media engagement, customer references and advocacy, analyst/influencer relations and social media (paid and organic) programs.

This is a rare opportunity to really create, own and drive a truly integrated program, where your efforts and results will directly impact the growth and success of the business and you’ll be rewarded for doing so.

The role sits within the Global Communications team, reporting into the Senior Director Communications APAC, will work closely with the wider APAC Communications team and have a significant profile within the Asia Sales and Marketing teams. From time to time the Communications Manager will support on wider APAC and Global initiatives. The ideal candidate will be a storyteller, have a strong B2B tech background and experience in either or both agency and in-house communications environments and working knowledge of media, social and customer programs frameworks.

What you get to do in this role:

• Establish a local storytelling engine for the Asia sub-region, supporting brand awareness efforts
• Develop and execute integrated PR campaigns that tell the ServiceNow story in a compelling, digital way—accessible to consumers and businesses, and highlighting customers, partners and influencers
• Work closely with business units to identify and exploit trends that expand ServiceNow’s leadership
• Drive the PR, Social and Voice of Customer agencies that the support Asia business (primary focus Singapore)
• Research, identify and pitch innovative stories through multiple channels and work with stakeholders to take this out to the market
• Cultivate and engage relevant influencers to be evangelists.
• Help support and drive the partner engagement model
• Support ServiceNow’s annual user conference, Knowledge, and other regional events (World Forum, Summits, Executive Circles, F1) as needed

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Manage the BIM process, implement and maintain BIM standards and workflows, ensuring adherence to project requirements, standards, and regulations.
• Coordinate with architects, engineers, and contractors to ensure accurate and timely BIM data delivery.
• Train team members on BIM technology and processes.
• Resolve BIM-related issues and conflicts.
• Develop and maintain BIM documentation and reports.
• Oversee the creation and maintenance of BIM execution plans for each project.

Requirements:

• Specialist Diploma in Building Information Modelling (SDBIM)
• Experience with LTA/MRT projects is a plus

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gAHYjij4

• Strong support to invest in information security from the company
• Regional role with an established company

About the company

Our Client is an established company. With rapid expansion plan, they are now looking for a new Information Security Assistant Manager (GRC, ISO27001) to join their team.

About the job

Reporting to the Head of Security, you will be responsible for:

• Leading initiatives to assess the adequacy and effectiveness of IT controls and policies, ensuring that business users are compliant to the IS standards (ISO 27001, PDPA and etc).
• Planning and implementation Information Security, IT Risk Management, IT Audit and IT policy to improve the overall security posture for the organization across Asia. This includes reviewing and maintaining information security polices.
• Designing IT Security framework and roadmap to ensure the availability, integrity and confidentiality of IT system. This includes setting up the best practices and governance for Risk Control Security Assessment (RCSA). Designing processes to identify, improve and optimize IT risk management policies/practices.
• Identifying potential gaps in security control to enhance early detection capability. This is through leveraging internal security data (Performing analysis of forensic evidence, log data, compromised hosts, and network traffic) and external sources (Industry portals and etc) to identify existing gaps in security control and close the gaps.
• Overseeing the development and execution of corporate security awareness and training programs to business stakeholders to prevent and limit the impact of a potential cybersecurity event
• Monitoring compliance, keep abreast of legislative and regulatory trends to address potential impact and non-compliance/gaps.

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Information Security(ISO 27001, ISO 27701 or etc) / Governance, risk management, and compliance (GRC) Proven track record of engagement with C-level business stakeholder across Asia is required.

Whats on offer
This is an excellent opportunity to join an established company with lots of opportunity to improve the security posture of the company.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gAHYjij4 (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gM7-eVHS

• Decision making for Information Security including security strategy and roadmap for APAC
• Opportunity to implement information security with strong support from business stakeholders

About the company

Our Client is a Multi billion market leader within their industry. With rapid expansion across APAC, they are now looking for a new Manager, Information Security & GRC (Governance, Risk & Compliance) to join their team

About the job

• Reporting directly to the Head of Security based out of Asia, Your responsibility involves:
• Managing a lean team of information Security Analyst across Asia
• Developing and executing information security management framework and related IT Security policies within the organizations. This includes conducting continuous assessment of IT security practices and policies to improve the security posture of the company
• Leading initiatives to assess the adequacy and effectiveness of IT controls and policies, ensuring that business users are compliant to the IS standards (ISO 27001, PDPA and etc).
• Designing and implementing an on-going Information Security training and awareness programme for different levels of personnel. This includes monitoring the level of awareness to information security risk
• Planning and implementation Information Security, IT Risk Management, IT Audit and IT policy to improve the overall security posture for the organization across Asia. This includes reviewing and maintaining information security polices.

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT frameworks (ISO 27001, NIST or etc) / IT control / Governance, risk management, and compliance (GRC) Proven track record of managing a team is required for this role.

Candidates with experience in cloud or SAP security will be of added advantage.

Whats on offer
This is an excellent opportunity to implement information security with strong support from business stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gM7-eVHS (EA: 94C3609/ R1219669)

We are looking for a passionate, experienced, and intuitive Experiential Marketing Manager to support our event marketing efforts across APAC. Events range from in-person, hybrid and virtual and the audience includes C-Level, Advertising, Consumer, Creator, Developer for industry thought leadership events, Meta hosted and owned, large-scale Ad Industry experiential events, and virtual events of all sizes.

Responsibilities

• Project manage and produce flawless virtual, hybrid and in person events across APAC in close cooperation with external agencies and Internal Meta stakeholders - on time and within budget
• Manage and maintain relationships with the main internal Meta stakeholders in APAC, including offering support for the Global Experiential and Industry Marketing team
• Work closely with the Global Experiential and Industry Marketing team's global and cross-functional counterparts to ensure cohesion and scalability for event messaging, campaigns, and product launches
• Create and evolve experiences that showcase emerging technologies, consistently enhancing programs, and bringing new ideas to the table
• Source and manage suppliers, agencies and platforms across APAC to ensure compliance
• Work closely with the privacy and sourcing team for finance, procurement and producing legal documents for events
• Travel regularly (up to 50% of the time) when needed for site inspections and events

Minimum Qualifications

• 8+ years of relevant experience working in an event management role
• Experience across key audiences - brand, agency, consumers, creators and developers
• Expertise in project management and stakeholder management. Strong communication and decision-making skills
• Experience working collaboratively and juggling competing priorities
• Expertise on delegate registration and CRM platforms such as SplashThat and Salesforce
• Expertise on virtual event hosting platforms such as Zoom
• Knowledge of APAC based regional and local nuance, and venues for in-person events

Preferred Qualifications

• BA/BS degree, or equivalent, in related field
• Knowledge of Meta platform and its suite of apps and services

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Description & Requirements

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

Act as a focal point for all support related queries and issues

• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director ( SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Company Profile
Julian Grey has partnered with a vehicle manufacturer in the logistics industry.


Responsibilities

• Build and strengthen customer relationships to boost turnover, profit, and market share.
• Lead the sales team to achieve top customer satisfaction.
• Align sales and support teams to be market leader.
• Provide product and engineering support, ensuring compliance with company policies.
• Manage the department budgets, and sales commitments.
• Collaborate with marketing, aftersales, and service teams to grow market share and enhance service penetration.
• Ensure CRM tool adoption by sales executives, and drive sales activities including lead generation and account management.
• Analyze market trends and competitor activities to inform strategy.
• Participate in management activities, optimize department organization, and handle recruitment and team development.
• Prepare and manage the annual budget, analyze results, and develop action plans.
• Communicate results and action plans to the team and senior management regularly.

Requirements

• Strong experience in automotive sales.
• Class 3 driving license.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our client is a Market leader in the Manufacturing Industry and they are now seeking an experienced Corporate Secretarial (LISTCO) to join their team in Singapore.

The Role

• To maintain and update statutory registers, records and filing with the relevant authorities
• Provide corporate secretarial and administrative support to the Legal Department
• Assist with drafting of contracts and company resolutions
• Other corporate or ad-hoc duties as required

To Qualify

• ICSA graduate or Diploma in Law or Business (Legal studies)
• Minimum 3 years of experience in both corporate secretarial and paralegal work would be an advantage
• Possess good communication and interpersonal skills, must be meticulous and self-driven
• Be able to work well with minimal supervision and can work under pressure
• Good command of written and spoken English

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 6645 4540 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

Company’s Profile
Julian Grey’s client offers customized solutions to meet evolving societal demands in the world of sustainability.

Responsibilities

• Oversee HR operations, including recruitment, training, payroll, and benefits.
• Collaborate with Directors to enhance HR policies and systems.
• Develop and optimize HR strategies and ensure data integrity.
• Serve as the primary contact for labour organizations and organisations.
• Negotiate insurance contracts and ensure compliance with regulations.
• Manage workforce budgets and support performance appraisals.
• Provide management with insights on labour market trends and economic conditions.

Requirements

• Minimum 5 years of HR management experience, preferably in a managerial role.
• Strong knowledge of employment laws and MOM regulations.
• Proficiency in Japanese is advantageous for effective communication with senior management from Japan headquarters.

Benefits

• Transportation allowance provided

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Duration: 12 months Contract

Location: Toa Payoh

Working hours: Mon - Fri (830am - 6pm)

Responsibilities

• Assist in developing and reviewing strategies to improve engagement and re-engagement modalities. Support email marketing operations, including the coordination, creation, dissemination, and analysis of monthly newsletters.
• Identify media, engagement, and re-engagement opportunities for amplification. Develop press releases, pitch stories to media, manage media on-site at events, and work on paid advertorials.
• Conceptualize and implement a series of roadshows across Singapore for engagement initiatives. Responsibilities include venue selection, logistics coordination, content creation, on-site management, presenting at roadshows, and facilitating discussions with participants.
• Champion data-driven marketing insights by conducting performance analysis and developing strategic recommendations through the use of digital marketing analytics. Compile online and offline marketing data, present monthly reports to evaluate efforts and measure effectiveness, and work closely with content and marketing teams to monitor live campaigns, ads, and organic content.
• Leverage analytics and social listening tools to measure campaign effectiveness, strengthen engagement and re-engagement strategies, and provide insights into trends and interests through an online lens.
• Provide additional support for ongoing tasks as required.

Requirements

• Degree
• 5 years of relevant experience in communications or equivalent
• Proven knowledge and experience in in multi-channel communications including mainstream media, social media, traditional and digital media platforms
• Familiar with social media and/ or email marketing. Understanding of other digital marketing practices and platforms (eg. SEO, SEM, web analytics, Google Analytics etc.) is a plus.
• Have strong analytical skills and data-driven thinking. Comfortable dealing with statistics.
• Good writing and communication skills.
• Possess a macro perspective of issues and an eye for detail.
• Able to adapt well and thrive in a dynamic environment.
• Be a team player who is effective, resourceful and takes the initiative in work.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10446

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Manage the Frontline staff in the assigned terminal
• Provide leadership, motivate and lead the staff in the terminal
• Work closely with HR and Operations Executive on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potential and achieve sales targets
• Monitor, discipline and counsel staff on their sales performances and work conduct/behaviour

1. Knowledge of the products
2. Sales Skill
3. Serving attitudes
4. Complaint Handling
5. Team work
6. Keep rules and regulations
7. POS handling

• Schedule the team roster to maximize sales with matching the traffic trend
• Confirm the team roster of the terminal
• Set the commission scheme with OPM and monitor commission payouts
• Proposal and working with internal teams to increase sales, such as promotions
• Report sales and plan to archive the target

1. Yearly sales report and forecasting
2. Half-year sales report and forecasting
3. Monthly sales report and forecasting

• Handle and resolve customer’s complaints and work closely with CS team
• Review stock levels and work closely with logistics dept.

1. Monitor replenishment process and ensure adequate stock level
2. Ensure minimum out of stocks inconvenience for customer to maximum sales opportunities

• Ensure pleasant, attractive and safe environment in store

1. Review visual merchandising in store and work closely with VMD team
2. Ensure products are displayed in safe manner
3. Report to Managing Director for accidents in store

• Responsible for the strict adherence to all established operational policies and procedures

1. Establish policies and procedures relating to operation and ensure its adherence by all frontline staff
2. Work closely with security team on STEB & LAGS regulations

• Work closely with MD team to communicate with vendors
• Work closely with Marketing team to plan promotion
• Work closely with Finance team to ensure proper handling cash in store
• Operational Processes and Standard Operating Procedures (SOP) maintenance and updates

Working Hours:

Monday - Friday, office hours.

Requirement:

• 8 years of related work experience in retail operations, preferably in a FMCG or retail environment
• Degree in Business or Management
• Self-starter with strong business acumen and result-oriented
• Outgoing, dependable, pro-active
• Good organizing skill
• Able to lead and coach
• Good judgment and mature business skill with the ability to build trust with all levels
• Good interpersonal, able to interact with all levels
• Good organizing, project and time management skills
• Good customer service focus to internal and external customers
• Good communication and interpersonal skills

(Only short-listed candidates will be notified)

Job Summary:

We are seeking an experienced and dynamic Business Manager specializing in recruitment for the FPSO (Floating Production Storage and Offloading), renewable energy, and broader energy sectors. The ideal candidate will be responsible for driving recruitment strategy, managing client relationships, overseeing recruitment campaigns, and ensuring the delivery of high-quality talent to meet the growing demands of the energy industry. This position requires a deep understanding of the energy sector, particularly FPSO and renewable energy projects, as well as a proven track record in recruitment management and leadership.

Key Responsibilities:

1.Recruitment Strategy & Management:

• Develop and implement recruitment strategies to attract top-tier talent in the FPSO, renewable energy, and energy sectors.
• Lead the recruitment team in sourcing, interviewing, and placing qualified candidates for roles within the energy industry.
• Monitor and evaluate recruitment metrics to ensure the team meets hiring targets and maintains a high standard of recruitment quality.

2. Client Relationship Management:

• Cultivate and maintain strong relationships with key clients in the FPSO, renewable energy, and energy industries.
• Understand clients’ staffing needs and provide tailored recruitment solutions to address those needs.
• Regularly communicate with clients to update them on the recruitment progress and resolve any challenges or concerns.

3. Market Intelligence & Industry Expertise:

• Stay up-to-date with the latest trends, technologies, and regulations in the FPSO, renewable energy, and energy sectors.
• Provide clients with industry insights, salary benchmarks, and market intelligence to help them make informed hiring decisions.
• Leverage industry expertise to provide strategic advice on talent acquisition, workforce planning, and organizational development.

4. Team Leadership & Development:

• Lead, mentor, and develop a high-performing recruitment team, providing guidance and training to enhance their skills and knowledge.
• Set clear performance objectives for the recruitment team and monitor progress toward targets.
• Foster a collaborative and results-driven team environment to ensure efficient and effective recruitment processes.

5. Recruitment Process Optimization:

• Oversee the entire recruitment lifecycle, from job description creation and candidate sourcing to interviews, offers, and onboarding.
• Streamline recruitment processes to ensure efficiency, minimize time-to-hire, and enhance candidate experience.
• Use recruitment technologies, tools, and platforms to improve sourcing and candidate engagement.

6. Budget & Financial Management:

• Manage recruitment-related budgets, ensuring cost-effective practices and efficient use of resources.
• Work closely with senior management to forecast hiring needs and allocate resources effectively.

7.Compliance & Best Practices:

• Ensure recruitment practices comply with legal and regulatory requirements, including those specific to the energy and offshore industries.
• Maintain up-to-date knowledge of industry standards, recruitment best practices, and health & safety regulations, particularly in offshore and renewable energy sectors.

Required Qualifications & Skills

Experience:

• Minimum of 5-7 years of experience in recruitment, with at least 3 years of specialized experience in the FPSO, renewable energy, or energy sectors.
• Proven experience managing recruitment teams and delivering large-scale, complex recruitment projects.
• Experience with executive search and working with senior-level positions within the energy industry is a plus.

Skills:

• Strong understanding of the FPSO, renewable energy, and broader energy sectors, including industry-specific skill sets and project requirements.
• Expertise in developing and executing recruitment strategies, sourcing passive candidates, and utilizing modern recruitment tools and platforms.
• Exceptional interpersonal and communication skills, with the ability to engage stakeholders at all levels.
• Strong leadership abilities, with a track record of managing and developing teams.
• Proficient in applicant tracking systems (ATS) and recruitment analytics tools.
• Excellent problem-solving skills and the ability to adapt to changing client needs.

Education:

• A bachelor’s degree in Human Resources, Business Management, Engineering, or a related field is preferred.
• Professional certifications in recruitment or HR (e.g., CIPD, AIRS, etc.) are a plus.

Key Competencies:

• Strategic thinking and planning
• Client relationship management
• Strong negotiation skills
• Analytical and data-driven mindset
• Team leadership and mentoring
• Industry knowledge (FPSO, renewable energy, energy sectors)
• Recruitment best practices

Working Conditions:

• Willingness to travel to client sites, project locations, and industry events as needed.
• Flexibility to work across different time zones, depending on client locations.

Our client, an EV-Electrical company, is looking for talent as a Quantity Surveyor, Procurement and Contracts Manager.

Responsibilities:
A) Tendering and Estimation
· Prepare accurate and comprehensive tender documentation, including bills of quantities, form of tender, etc.
· Conduct detailed quantity take-offs and cost estimations
· Analyze tender submissions and make recommendations based on project life cycle cost, quality, and project requirements.

B) Contract Management
· Review and negotiate contracts, ensuring compliance with regulatory, and contract requirement.
· Monitor contract variations, claims, and progress payments.
· Collaborate with project teams to resolve contractual issues and disputes.
· Provide professional advice and guidance on cost-related matters including identify cost-saving opportunities and provide recommendations for cost optimization.
· Prepare cost reconciliations and final accounts for completed projects.

C) Procurement
· Provide full spectrum of the procurement services for goods and/or services required by the company
· This would include vendor management, contract management and fair negotiation for the smooth, effective and efficient operations of the company.
· Involve in the sourcing, invitation and monitoring the timeline for evaluation of suppliers’ submissions.
· Advise end users on all procurement matters and ensure end users’ compliance with procurement policy and procedures.

Requirements:
· Tertiary education in Quantity Surveying, or related field.
· At least 3 years of experience as a Quantity Surveyor in the building/ construction industry, with a proven track record of successfully managing contracts and calling tenders.
· At least 2 years of relevant experience in Procurement.
· Excellent analytical and problem-solving skills, detail-oriented, with a high level of accuracy in cost estimation.
· Up-to-date knowledge of industry trends, cost benchmarks, and best practices.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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Client Solutions Manager at Fintonia Group

We are looking for a driven and experienced professional to spearhead the promotion of our suite of funds and products to the wealth management channel (financial advisors, MFO/EAMs and Private Banks in Singapore). This position is ideal for someone with deep expertise in traditional fund sales to the wholesale and intermediary channel who can understand how to create successful partnership with this channel, and who is enthusiastic and knowledgeable about the ever-evolving digital asset sphere.

To be successful in this role, you are a person who makes things happen, have resourcefulness, initiative and drive in order forge partnerships in Singapore with the wealth management channel (eg financial advisors, multi-family offices, securities firms, robo-advisors, private banks). Being on the cutting edge of finance is not for the faint hearted but will you are likely to enjoy being in an entrepreneurial environment, making a significant impact and want to be part of the rapidly growing digital asset market. It is a hands-on role that will give you the opportunity to directly contribute to building a business and becoming a leader in a fast-growing asset class.

The Role:

Your responsibilities will include:

1. Strategic Business Development Leadership:

Develop and lead regional business development and partnership strategies to promote Fintonia Group’s funds and products, emphasising the innovative edge of digital assets.

Foster and deepen relationships with key stakeholders, including Financial Advisors, MFO/EAMs, asset managers and private banks.

Direct presentations, roadshows, and webinars to enhance product visibility and encourage adoption.

2. Client-Centric Solutions:

Understand market dynamics, competitor strategies, and client needs in both traditional and digital asset sectors.

Collaborate with the product development team, offering insights to ensure our funds align with client requirements and market demands.

3. Collaborative Teamwork:

Spearhead initiatives in partnership with marketing, research, and product teams to refine sales materials and strategies.

Represent the sales team in regional and global meetings, advocating for best practices and innovative approaches.

4. Regulatory Compliance:

Ensure adherence to company and regional regulatory standards throughout all sales activities.

Stay abreast of industry changes, regulatory updates, and best practices, ensuring the company’s proactive alignment.

Qualifications and Experience:

• To be a successful applicant, you are likely to meet the following criteria:
• Have 3-7 years of experience in fund intermediary sales or fund sales to high net worth individuals within a wealth management firm, with a track record of success.
• Outstanding relationship management and networking abilities.
• Experience with partnering with financial advisors, MFO/EAMs, Private Bankers and Securities Brokers.
• Willingness for regional travel as necessary.
• Familiarity with digital assets and blockchain technology and/or being a "tech geek" would be an advantage.
• Strong written, verbal and presentation skills in English is required. Mandarin language skills or other regional language skills will be well regarded.
• Proficient in Microsoft Office Suite and very comfortable with different technology tools.
• Ability to work independently but collaboratively as a team player.

Salary: ($) 3,500 – 4,000

Working Days: Monday - Friday

Working Hours: 9am – 6:30pm

Location: Bugis/Bras Basah

Contract Period: 1 year (likely Feb 2025 onwards)

Job Responsibilities:

1. Programme Coordination: Coordinate events and engagements that facilitate meaningful interactions and dialogue between volunteers and senior participants.

2. Partnership Management: Cultivate and maintain strong relationships with community partners, local organisations, schools, and other stakeholders, recognising them as key collaborators in the development and execution of the FM’s community programmes.

3. Operations Management: Work with appointed Event Management Company to manage the complex scheduling requirements for the programme – ensuring the successful assignment of suitable volunteers to event timeslots. To also manage all logistical matters to

ensure programme effectiveness.

4. Evaluation and Reporting: Monitor the effectiveness of the programme, gather feedback from stakeholders, and prepare reports to assess the impact and success of the initiative. When required, to be on-site at the programme venue to evaluate performance of

facilitators and volunteers, and implement suitable interventions should programme quality fall short.

5. Budget Management: Monitor and track budget utilisation of assigned programmes and prepare reports for proper accountability of funds and resources.

Job Requirements:

• A recognised diploma or degree in a relevant field.

• Preferably possess at least 1 year of experience in community programming, event management, or cultural outreach, preferably in a museum, garden or exhibition setting, with a demonstrated focus on interactions that cater to a diverse range of audience profile

• An interest in local history, particularly that of the pre- and post- Independence decades and/or experience with culture/heritage/arts sector-related work is preferred, though not mandatory

• Good command of the English language (written and verbal) – candidates who are proficient in a Mother Tongue language will be considered favourably

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse community groups and key stakeholders.

• Proficiency in project management and the ability to work effectively in a team environment.

• Some weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in his/her work schedule

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

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By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Meta is seeking an experienced indirect tax professional to join its APAC Indirect Tax team, which manages the indirect tax function for APAC region. The position will be based in Singapore and reporting into the indirect tax lead for APAC. This role will collaborate and work closely with local and international direct and indirect tax teams, international and regional accounting and other finance functions.

Responsibilities

• Work closely with the Meta tax team to ensure integration with various business functions, bring awareness to the business and support new business initiatives in the region
• Responsible for indirect tax compliance, work closely with the local finance teams and manage compliance outsource service providers, provide oversight for indirect tax compliance across the region
• Assist with tax audit and controversy matters in the region
• Monitor developments of indirect tax policies in the region, work with internal policy teams and external advisors supporting tax policy initiatives
• Analyze current and proposed tax policy changes, evaluate impacts, develop and execute plans accordingly
• Work with finance and other cross-functional teams to implement and improve end-to-end indirect tax process and procedures to mitigate risks
• Provide day-to-day operational guidance to business and finance functions and provide end-to-end support to enable products/projects go-to-market

Minimum Qualifications

• 10+ years of related finance/accounting experience (with adequate VAT/GST knowledge) covering Asia Pacific
• Degree in Law, Accounting/Finance, or Economics or similar is required
• Strong communication and presentation skills with the ability to communicate indirect tax matters succinctly to management
• Entrepreneurial spirit, hands-on and self-motivated
• Strong analytical skills, flexible, creative and results-oriented
• Able to work with and in a cross-functional team with the ability to build strong and scalable relationships
• Willingness to travel as some international travels are required

Preferred Qualifications

• Prior experience with regional indirect tax responsibilities

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About the company
A newly created role, with our client, a top-tier life insurance company, seeking an experienced actuary to support the Head of Department and guide the IFRS17 team.

About the job
You will spearhead IFRS 17 implementation, optimize actuarial systems like Prophet and SAS, and deliver critical financial insights. In this role, you’ll drive strategic initiatives, oversee system enhancements, and provide expert guidance to stakeholders. With opportunities to lead business planning and reporting, you’ll play a key role in shaping the business financial strategy while staying at the forefront of industry trends.

Skills and experience required
At leasy 8 years of actuarial experience, ideally in IFRS17, with expertise in Prophet system, and proven ability to deliver complex projects under a tight deadline.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Overview

Mayer Brown is a leading global law firm with offices in 26 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on their most complex legal needs. We have deep experience in high-stakes litigation and complex transactions across industry sectors, including our signature strength, the global financial services industry.

We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.

Operating as Mayer Brown PK Wong & Nair in Singapore we have been working in a Joint Legal Venture since 1 January 2023. Singapore is one of our fastest growing offices in the region and it is an exciting time to join the firm as we transform.

Responsibilities

The Regional Security Manager (Asia) will be responsible for providing technical leadership for strategic projects and initiatives on the security roadmap, as well as participating in more general network security and architectural efforts. The person will collaborate with other managers, engineers and departments to apply and support best practices for security, server building, change management, account management, documentation, and user experience management.

Responsibilities:

• Encourage team to provide continuous feedback to one another and upper management of the Global Security team and the Chief Information Security Officer.
• Monitor and maintain the security status of the Firm’s network and the intellectual assets held, in accordance with the Firm’s security policies.
• Help the Global Information Security Manager and Global Director of Information Security/CISO as a liaison to the regional General Counsel and Risk Management.
• Perform e-discovery related matters, executing searches and producing output as required by the Firm.
• Ensure that Mayer Brown has a secure architecture for authorization and authentication internally, as well as business to business.
• Ensure that all security risks are managed, mitigated and communicated clearly and effectively.
• Ensure that objectives are achieved by working closely with all members of the IT organization and byparticipating with the Global Security Team within the security model.
• Ensure that change controls are adhered to and communicated to the partners and staff.
• Assist the Global Information Security Manager and Global Director of Information Security/CISO in leading the team past any internal and external barriers that affect the Firm’s security.
• Keep abreast of all specific security issues and communicate to the Global Manager of Information Security.
• Assist in development and maintenance of all documentation related to Global Security Team operations and functions.
• Classifying Information and Data – setting classification standards and defining security roles.
• Manage security projects and initiatives.
• Control access to the firm’s Information Systems and related security configurations.
• Secure hardware, peripherals and other equipment logically and physically.
• Develop, implement, and maintain in-house software security and hardware.
• Assist HR regarding personnel issues relating to security.
• Assist the Global Information Security Manager and Global Director of Information Security/CISO in mitigation of threats intelligence from external sources such as Government agencies, LS-ISAO community, and local law enforcement.
• Detect and respond to incidents of a security nature within the Mayer Brown environment.
• Address all Asia based tickets sent to security and assist other regions.
• Ensure monitoring and alert notifications are implemented in accordance with the business needs.
• Assist in the preparation, approval, implementation and adherence of the Information Security Policy within the firm.
• Assist in the development and authorization process of all new IT policies introduced, ensuring that the necessary security audits and tests are carried out prior to being introduced into production.
• Assist the Global Information Security Manager with client audits and questionnaires including .
• Ensure that third party providers of Mayer Brown are audited in relation to our security guidelines to protect the Firm’s data and assets.
• Regularly monitor the Firm’s compliance with the security policies and report on concerns.
• Regularly work with members of the global security team to monitor the firm’s client requirements in relation to security processes, policies, and guidelines.
• Identify and communicate to upper management the cause of all security incidents, making recommendations as to how the specific incidents can be mitigated in the future.
• Assist in ensuring that Mayer Brown’s employees appreciate the benefits of security to the organisation, themselves and their working environment.
• Review new builds periodically to verify all security standards are being met and applied.
• Ensure the IT Security site on Global Net stays updated with current material.
• Ensure whenever possible that undesirable use of IT facilities is prevented/minimised at all times.
• Perform digital forensics on technology as requested by Human Resources, Information Technology or General Counsel.
• Willing to travel 25% domestically / internationally as needed.
• Function where feasible in relation to security duties, in a variety of roles including technology expert and vendor coordinator including identifying viable technologies, gathering requirements and providing recommendations on specific solutions and firm policy modernization relating to Mobility.
• Assist the Global Information Security Manager in monitoring and controlling IT security expenses in Asia.
• Manage security vendors in relation to Asia matters.

Qualifications and Experience:

Education

• 4 year degree or relevant work experience.

Certification

• CISSP, CEH, or relevant work experience regarding security and networks.

Computer Skills

• 7 years of experience in an Information Security department.
• Excellent working knowledge of CISSP, CEH and CISM.
• Excellent knowledge of the ISO 27001 security standards.
• Good working knowledge of networking.
• Excellent knowledge of security standards.
• Ability to effectively work with and communicate with the Firm’s clients
• Good documentation experience.
• Excellent knowledge of a Microsoft Exchange email environment.
• Good knowledge of Disaster Recovery.
• Good knowledge of authentication methods.
• Technical knowledge of cloud environments such as Azure and O365.

Performance Traits:

• Must work well with others and contribute to the success of the team, communicating openly with teammates. Willingly asks questions where appropriate and guides others whenever possible.
• Personable and approachable.
• Able to work on own without direct supervision.
• Adaptable and flexible.
• Customer-service focussed.
• Excellent telephone manner.
• Ability to work under pressure and meet strict deadlines.
• Uses own initiative.
• Ability to weigh business needs against security concerns and articulate issues to customers and senior management.
• Willingness to challenge the status quo.
• Ability to be on call and respond as necessary.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

We are no accepting applications from Recruitment Agencies for this vacancy.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Hiring & training restaurant staff following company policies
• Speaking with diners to address concerns or solve problems
• Creating work schedules for restaurant staff
• Managing inventory of food, supplies, and equipment
• Training and supervising staff, ensuring quality service and excellent overall performance