This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

JR107697

Roles & Responsibilities

• Assist in managing the development and implementation of the company’s solutions and applications.
• Assist the project/product manager to manage and lead a team of developers to identify and manage scope, constraints, dependencies and risk.
• Help assign and oversee the daily tasks to the team while ensuring everyone are actively working towards established milestones.
• Manage each phase of the development life cycle and ensure that all tasks/objectives in each phase are met.
• Benchmark and optimize performance as necessary.
• Monitoring the market and developing competitive analyses.
• Defining a vision for a product.
• Aligning stakeholders around the vision for the product.
• Prioritizing product features and capabilities.
• Facilitates the building and releasing of features by the engineering team.
• Effective people leader with good interpersonal skills.
• Excellent communication skills.
• Strong problem solving skills.
• Ability to multi-task and perform well under pressure.
• Strong team player who is able to communicate well, and excited to learn new technologies in a fast phase environment.

Requirements

• At least 5+ years of experience in application development and maintenance with full software development life cycle experience prior to assuming a senior or managerial role.
• Good functional knowledge to analyze, design and develop effective / efficient solutions in meeting business requirements.
• Proven experience to manage a team of developers.
• At least 5 years of experience in full stack development is preferred prior to assuming a senior or managerial role.
• Experienced in working with/in a team of developers.
• Possesses knowledge on Node.js, Javascript, Typescript, .NET or Python.
• Possesses knowledge on MySQL, MSSQL, PostgreSQL or MongoDB.
• Possesses knowledge on Docker Containerization technologies.
• Possesses knowledge on security related topics such as hardening, validation or VAPT.
• Experiences in working with AWS & Azure technologies.
• Experiences in working with microservices architecture.
• Experiences in working with IAM/IDP solutions such as Microsoft Entra ID, AWS Cognito.
• Have experiences in working on products for the facilities management, sustainability and retail management industry is a plus.
• Have previously assumed the role of a product owner is a plus.

#HS

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

Our client, one of Asia-Pacific’s leading organizations is looking for:

Project Manager

Responsibilities:

• Plan and lead the development of the business case as well as the budget for applications
• Engage users to understand business needs and requirements
• Identify options for potential solutions and assess them for both technical and business suitability
• Ensure that projects are executed based on the project plan to meet identified business needs and outcome, within agreed parameters of cost, duration and quality
• Assess and apply the right project management methodologies, including Agile practices, to ensure project success
• Identify potential project risks and the implications to the organization and to recommend mitigating measures
• Effectively engage and manage the vendors to deliver digital solutions and services
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and systems are designed to comply with these policies and guidelines.

Requirements:

• Degree in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or equivalent
• Relevant working experience in a similar role with vendor management as well as systems support / maintenance
• Strong vendor and stakeholder management
• Candidates with experience in handling projects involving Agile, Cloud, Design Thinking an added advantage
• Project Management or Agile related certifications such as CITPM, COMIT or PMI, Certified Scrum Master
• Strong analytical, conceptualization and problem-solving skills, combined with the ability to present clearly both verbally and in written form
• Motivated by innovation to achieve business goals and customer satisfaction

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Project Manager”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Our client is a prominent footwear manufacturer in Singapore, managing a retail network of over 40 stores locally.

• Oversee daily store operations, ensuring smooth and efficient functioning.
• Lead, motivate, and drive the sales team to achieve both store and individual targets/KPIs.
• Develop strategies to increase the customer base, boost store traffic, and maximize profitability.
• Ensure high-quality visual merchandising aligns with company standards and guidelines.
• Provide coaching and guidance to Sales Associates on product knowledge and customer service excellence.
• Maintain high levels of customer satisfaction by delivering exceptional service.
• Manage store administration and ensure strict compliance with company policies and procedures.

Requirements:

• A minimum of 3 years of experience as a Store Manager or Supervisor, with at least 4 years in the retail industry (preferably in Fashion, Sports, or Apparel).
• Willingness to work 6 days a week, including retail hours, shift work, weekends, and public holidays.
• Motivated to excel in a competitive market environment.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Highly driven and willing to take a hands-on approach when needed.
• Excellent interpersonal skills, with the ability to build and maintain strong professional relationships.
• Strong analytical and problem-solving abilities.
• Detail-oriented and meticulous in work.
• Available to start on short notice.

Note:

• Salary + Commission + Incentives
• Islandwide Location

Interestd candidates, please send your CV to: [email protected] or Click Apply

Gemini Personnel Pte Ltd

EA License number: 23s2015 | EA Registration number: R24120181

Fully responsible for the day to day operation of the building / condominium.

· Supervise and coordinate all maintenance and administrative staff assigned to the building / condominium

· Carry out all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.

· Leads a team of personnel of providing maintenance, finance, security, fire safety and car park management.

· Ensure all contract works/ routine servicing are carried out accordingly as specified in their contracts agreement.

· Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender.

· Co-ordinate council meetings and general meetings.

· Estate Management diploma / degree preferred.

· Conversant in Building Maintenance and Strata Management Act.

· Strong communication and negotiation skill.

· Ability to handle pressure and multiple tasks.

· Good administrative and Computer literacy.

· Mature and outgoing personality.

Marketing Manager

- Reports to: Managing Director

- Job Type: Full Times

Role & Responsibilities

- Develop & implement comprehensive marketing strategies

- Conduct market research

- Create creative, social media, influencer and sales plan

- Manage Budget

- Oversea content creation, manage events and campaign

- Provide monthly and regular sales and campaign status, results and reports

- Preferably graduate with a recognized qualification

Key responsibilities for Operation Manager:

1. Overseeing Daily Operations: Ensuring the efficient day-to-day functioning of the shop, including managing staff, inventory, and customer service.

2. Managing Inventory: Monitoring and maintaining inventory levels to prevent stockouts or wastage, while also ensuring all products are fresh and in good quality.

3. Staff Management: Recruiting, training, and supervising staff to provide excellent customer service and maintain a positive work environment.

4. Quality Control: Upholding high standards of quality in food preparation, presentation, and service to meet customer expectations and health regulations.

5. Budgeting and Cost Control: Managing finances effectively, controlling costs, and maximizing revenue to ensure profitability.

6. Customer Relations: Building and maintaining positive relationships with customers to encourage loyalty and enhance the overall dining experience.

7. Health and Safety Compliance: Ensuring all health and safety regulations are followed to create a safe environment for both staff and customers.

8. Marketing and Promotions: Developing and implementing marketing strategies to attract more customers and increase sales.

Job Description:

- Manage existing maintenance contract and lead efforts in preparing, analysing and negotiating of new contract.

- Chair regular contract performance meeting and maintain close communication with customer.

- Work closely with internal stakeholders (ie. Operation team) to ensure contract deliverables are met.

- Drive continuous improvement in work processes.

Job Requirements:

- Bachelor of Business, Law, Engineering or related disciplines.

- Preferably experience in contract management and knowledge in military equipment.

- Highly motivated individual who is able to work independently and lead a team.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Key Responsibilites and Accountabilities

• Staff Management
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures with the guidelines provided by the Human Resources Department
• Accountable for the achievement of top line and bottom line targets
• Training and development of the team (Cash handling, Inventory Management, Carmera setting, EPX/IMIX, Salesmanship)
• Maintains site staff quality by training, on the job evaluations, image quality, assessments and guest service evaluations
• Ensures availability of merchandise and services by maintaining inventories
• Knowledge in basic trouble shooting of the equipment in the site
• Generate reports to be used by various departments
• Make recommendations on pricing by reviewing sales activities; determining additional needed sales promotion; studying trends
• Maintains the stability and reputation of the site by complying with legal and partner requirements
• Knows and understands how to read a P&L and make the necessary operational adjustment to positively affect it.
• Ensure accurate reports are accumulated and sent to DM and head office
• Contributes to team effort by accomplishing related results needed
• Build a good relationship with internal management and partners
• Responsible for keeping accurate records to assist with payroll and OT on a daily basis for the team on site
• Implement guidelines provided by HR Department in the management of hi/her team
• Adheres to Company image and grooming standards at all time whilst on duty
• Perform any other reasonable tasks as may be requested from time to time

Skills and Qualification

• Candidate must possess at least Primary/Secondary School/"O" Level, Diploma/Advanced/Higher/Graduate Diploma in any field.
• Required language(s): English
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): customer service, leadership, microsoft excel, communication, extrovert
• Preferably Manager specialized in Sales - Retail/General or equivalent.
• Excellent verbal and written communication skills
• An extrovert who does not mind striking up conversation with complete strangers
• The ability to impart knowledge and create and training others within the organisation
• Flexible and adaptable
• A self-motivated fast learner

Job Description & Requirements

As a Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

Responsibilities:

• Assist walk-in customers with inquiries, product recommendations, and any other assistance related to feng shui products and services.
• Provide professional, unbiased sales advice and share knowledge of feng shui principles to help customers make informed decisions.
• Maintain high standards of customer service, ensuring each customer receives personalized and positive experiences.
• Perform daily cleaning duties and ensure that products are well-merchandised and neatly displayed according to store standards.
• Achieve and exceed sales targets, contributing to the store’s overall success.
• Foster teamwork and collaborate closely with staff to meet store goals.
• Manage certain aspects of human resources, including training new employees and ensuring that team members' performance and development are aligned with store expectations.

Requirements:

• Minimum of 5 year of sales experience, preferably in retail or feng shui-related industries.
• Friendly, approachable, and customer-focused with a strong desire to deliver excellent service.
• Team-oriented with the ability to effectively communicate and collaborate with team members.
• Some experience in human resource management, capable of training and guiding team members.
• Enjoy working in a retail environment and comfortable with weekend and public holiday shifts.

Job Scope:

• Develop project timelines and set milestones
• Track tasks, assign responsibilities, and manage deadlines
• Allocate resources and ensure availability
• Communicate with stakeholders and provide updates
• Organize meetings, prepare agendas, and take minutes
• Maintain project documentation and records
• Monitor budget and expenses
• Assist with vendor sourcing and procurement
• Identify risks and propose solutions
• Address issues impacting timelines or budget
• Ensure deliverables meet quality standards
• Support team coordination and collaboration
• Compile final reports and assist with evaluations

Requirements:

• At least 2 years of experience in project management, renovation, or construction
• Strong time management and organizational skills with the ability to manage multiple projects
• Excellent communication and interpersonal skills for stakeholder collaboration
• Proficiency in Google SketchUp and Autodesk AutoCAD is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Ensure the execution of the project in compliance with approved drawing and specifications requirements.
• Seek clarification well in advance for any ambiguities or missing information from Client's Consultant.
• Lead project team so as to deliver the project on time and complete all the works within the project budget.
• Arrange sufficient work areas for the next-coming subcontractors and prevent any stand-by or delay to them. Always avoid any claims from Client, subcontractors or third parties due to work delay.
• Achieve a zero accident together with site safety team.
• Keep all records for the additional works and forward these informations to headquater QS for VO follow-up.
• Take an ownership mindset and work cost-effectively and diligently.
• Maintain good manners and good relationship with Client as a company representative.
• Maintain good communication with all staffs.
• Other ad-hoc duties as assigned.

Job Requirement:

• Master / Degree in Civil Engineering / Construction Management / Building Services or its equivalent.
• Min 10 years’ experience in local construction industry.
• Independent, able to work under pressure and meet tight deadlines.
• Good analytical skills and able to work in a dynamic and fast pace.

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Job Title: Operations Manager ($4.500-$5.500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Position Overview
We are seeking a dynamic and results-driven Sales and Customer Relationship Manager to join our team. This individual will play a critical role in driving sales growth, building and maintaining strong customer relationships, and ensuring a seamless customer experience. The ideal candidate will have a passion for client engagement, a strong background in sales, and excellent interpersonal skills.

Key Responsibilities

1. Sales Management: Develop and execute strategic sales plans to achieve company revenue targets.
   Identify and pursue new business opportunities through market research and networking.
   Manage the sales pipeline, track performance metrics, and prepare regular sales reports.
   Negotiate and close deals with potential and existing clients.
   
2. Customer Relationship Management: Build and maintain long-term relationships with clients, ensuring high customer satisfaction and loyalty.
   Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing solutions.
   Understand client needs and provide tailored recommendations to enhance their experience.
   Conduct regular follow-ups and feedback sessions to strengthen relationships.
   
3. Collaboration and Coordination: Work closely with marketing, product development, and operations teams to align sales strategies and deliver exceptional service.
   Coordinate with internal teams to ensure client requirements are met efficiently.
   
4. Market Analysis and Strategy: Monitor industry trends, competitor activities, and market conditions to identify opportunities and challenges.
   Provide insights and suggestions to improve products/services and enhance customer satisfaction.
   
5. Documentation and Reporting: Maintain accurate and up-to-date client records in CRM systems.
   Prepare regular reports on sales activities, customer feedback, and market trends.
   

Requirements

• At least 5 years experience in sales, account management, or customer relationship management roles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to understand client needs and provide tailored solutions.
• Strong analytical and problem-solving skills.
• Proficient in CRM software and Microsoft Office Suite.
• Bachelor’s degree in Business Administration or commerce or economic.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Job Description:

• Develop new sales leads and clientele / supplier base, both locally and overseas.

• Provide dedicated services and relationship building with existing account.

• Identify new markets and business opportunities through research and analysing market trends.

Job Requirement:

• Possess good experience to the above and as well as in overseas market.

• Strong understanding of customer and market dynamics and requirements.

• Able to work retail hours and on weekends.

Job Description & Requirements

Roles & Responsibilities

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste