Overview of the job

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? The Senior Brand Manager (South Korea Market) identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for Korea via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Senior Brand Managers (each handling a brand/category) will report to the Brand Director for the Fabric and Home Care Business Unit. You will work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design, particularly in Korea
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the Role

• Identify Korean consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer research to develop qualified brand concept, benefit and claims that addresses Korean consumers’ unmet needs
• Communicate with Korean local partners, stakeholders and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of Korean consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.), and deploy/guide Korea delivery team for execution
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• A college degree (Bachelor’s or Master’s, preferably with some business focus)
• 4-6 years of relevant experience in Commercial operations, Brand management exposure
• Relevant experience in the FMCG industry
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities
• You are business proficient in the Korean language and possess strong market knowledge of South Korea as the role requires local consumer understanding to develop brand equity and marketing strategies for Korea Market

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.
• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.
• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.
• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.
• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

Job requirements

• Broad understanding of all aspects of the automotive industry.
• Minimum 5 years of experience in premium brand automotive business
• Minimum 5 years management experience

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to:

[email protected]

EA License No.:99C4599

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Project Manager to join their Project Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Project Manager:

• Manage and execute projects across local and regional locations.
• Review tender documents and contracts to ensure project alignment.
• Plan schedules and coordinate on-site activities with project teams.
• Attend client, consultant, and contractor meetings to discuss project progress.
• Collaborate with sales team as needed to support project-related goals.
• Ensure compliance with Workplace Safety and Health standards at project sites.

Requirements:

• Diploma in Mechanical Engineering
• 3 - 5 years project management experience in relevant industry
• Experience with ACMV and possess own transport is an added advnatge

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We have partnered with a renowned global leader in information and communications technology (ICT) infrastructure and smart devices. This company offers comprehensive, integrated solutions across key domains, including telecom networks, IT, smart devices, and cloud services, driving innovation and digital transformation worldwide.

Responsibilities

• Lead business development and sales efforts within a specific industry in the local market
• Identify, prospect, qualify, and target accounts that fit the industry profile, both pre- and post-market
• Conduct regular business reviews, leveraging internal analytics and market intelligence to gain customer insights. Understand data trends, both positive and negative, to uncover new opportunities for growth, increase sales, and retain and expand the business by presenting strategic solutions to customers
• Achieve sales and activity performance goals, including weekly pipeline reporting by opportunity. Prepare reports and communicate monthly summaries of wins, losses, inhibitors, and new opportunities
• Develop and manage customer relationships to ensure long-term success and satisfaction
• Collaborate with internal teams to ensure alignment with regional and global strategies

Requirements

• Expertise in client and partner management with cross-disciplinary experience in business strategy and account management
• Strong analytical skills to evaluate sales performance metrics, excellent negotiation abilities, and a proven track record of building and maintaining long-term customer relationships
• Ability to influence and negotiate effectively at senior levels within client organizations
• Excellent understanding of IT strategy and the key challenges faced by CIOs and their decision-making processes
• Demonstrated success in driving significant revenue growth within major client accounts
• Experience in strategic account planning, with practical knowledge of developing and implementing complex account plans

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Key Responsibilities:

• Assist Relationship Managers in managing and developing client relationships by providing timely and accurate support on client requests and inquiries.
• Prepare and maintain client documentation, ensuring compliance with regulatory requirements and internal policies.
• Conduct market research and prepare reports to support investment recommendations and client presentations.
• Facilitate the onboarding process for new clients, ensuring all necessary documentation is completed accurately and efficiently.
• Monitor client portfolios and provide regular updates on performance, market trends, and potential investment opportunities.
• Coordinate with internal departments, including compliance, operations, and credit, to ensure seamless service delivery.
• Support the organization and execution of client events and meetings to enhance client engagement and relationship building.
• Assist in the development and implementation of marketing strategies to attract new clients and retain existing ones.

Qualifications:

• Bachelor's degree in Finance, Business, or a related field.
• 2+ years of experience in private banking, wealth management, or financial services.
• Strong knowledge of financial products and services.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
• Detail-oriented with strong organizational and time-management skills.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with banking software systems.
• Ability to work independently and collaboratively within a team environment.

EA License Number: 23C1935 | EA Personnel Number: R1551292

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

Role

• Working together with the Head of IBD and other members of the IBD team, develop and implement the sales strategy to promote the firm's investment solutions
• To drive growth in AUM sales in assigned distribution channel and provide broad based team support in the distribution of Nikko AM suite of fund solutions in Singapore and in the region

Key Responsibilities

• Increase profile and penetration of Nikko AM's fund solutions in targeted client base. Deliver on AUM and revenue targets within assigned channels
• Develop a clear understanding and be fully conversant with Nikko AM solution set and be able to provide credible explanations to intermediary clients. Possess the ability to sell the value proposition to a broad audience demonstrating a thorough understanding of the investment process and Nikko AM business model
• Provide client focused content and presentations in response to client enquiries. Support key target market segments and clients, prioritize to focus efforts on highest opportunities in line with business development priorities
• Work with wider Nikko AM teams to maximize success. Coordinate and ensure these resources are brought to bear to maximize effectiveness in a resource-considered manner
• As appropriate, represent Nikko AM for broader client engagement needs, i.e. conferences, seminars and roadshows.
• Manage collateral and client database. Remain well informed on industry and regulatory issues. Stay abreast of strategy, research and product efforts within the firm

Taking direction from the Head of Intermediary Business Distribution and working closely with the business development team to:

• Ensure expedient and accurate resolution of all incoming inquiries by intermediary clients
• Prepare and produce general and customized sales decks/ presentations that comply with regulations, Nikko AM’s company policies and strategic sales themes. Perform basic macro market research from reliable primary and secondary sources for the preparation of sales and marketing content, sales deck and presentations
• Assist with collateral production process to ensure continuity of product and compliance approval
• Assist on new intermediary account on-boarding specifically with know-your-customer and anti-money laundering procedures
• Support servicing requirements for existing client base, and where appropriate, prospect and educate potential new-to-business intermediary clients
• Assist on completing account mapping, sales plan including servicing requirements and call program
• Collect, categorize and maintain updated client data, mapping the clients’ profile, organizational structure, key contacts and relevant opportunity/ priorities
• Assist in preparing business development activity and prepare summary sales reports for management
• Collect and report sales feedback to the product development team
• Perform competitor analysis by gathering and evaluating relevant market intelligence
• Assist business development team to coordinate cross selling opportunities where appropriate communicate and coordinate with internal departments on day-to-day sales and non-sales related matters

Knowledge and Skills

• Sound investment knowledge and understanding of financial markets.
• Must have outstanding written and oral communication skills in English. Fluent Mandarin is highly preferred, a 3rd Asian language a plus, to interact effectively with retail customers/prospects
• Able to present well to all levels of audience
• Strong intellect, high integrity, high quality standards. Strong control environment awareness and attention to detail
• Must be self-reliant, resourceful and proactive, at the same time a team player who is able to operate credibly and leverage the firm’s resources and global infrastructure
• Highly motivate individual with a commitment to excellence

Experience and Qualification

• BA/BS degree in related field (Economics, Finance, Accounting)
• 5 – 6 years’ experience in a high quality, multi-product investment firm with proven expertise in selling complex investment products to intermediary clients and managing client relationships
• Experience in Asset Management, Financial Advisor business model and or Private Banking Channels

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities

• Servicing a portfolio of clients’ globally mobile employees in Singapore. This includes the review of tax returns, tax clearances, employer year end form, coordinating overseas compliance and global mobility advisory work.
• Providing Singapore tax advice and compliance for employers with stock options, Restricted Stock, Restricted Stock Units and other forms of incentive plans
• Reviewing payroll and providing employers with advice on their employer obligations
• Assisting with marketing and business development, and
• Mentoring and developing our trainees.

Qualifications and requirements

• Any recognised bachelor’s degree in any discipline or equivalent qualification in accounting
• At least 3 years of relevant tax working experience
• Attained / attaining accreditation from the Singapore Chartered Tax Professionals (SCTP) would be an added advantage
• Able to work with complex and detailed information, organised
• Attention to details and ability to manage multiple engagements at the same time
• Familiar with Microsoft Office
• Highly motivated with the ability to work both independently and as a team player
• Skilled in writing, interpersonal communication skills in building rapport and collaborating effectively with other team members

Our client is in the business of shipping with global presence in more than 10 countries. Currently, the team is looking for a Manager, Corporate Branding and Strategy to join the team. This person will work closely with internal stakeholder and report to the Director.

Responsibilities:

• Develop corporate brand strategy and execution plan for the Group
• Manage and update internal communication guideline and workflow to ensure efficiency and effectiveness
• Enhance regional branding materials provided by HQ
• Enhance company website, regional social media strategies
• Execute the regional brand communication with stakeholders across division and countries
• Develop and execute internal event to share Group's value, mission and business operations
• Provide HQ when support is required
• Support crisis communication
• Deliver training to employees
• Manage outsourced vendors / partners related to corporate branding matter

Requirements:

• Degree in Communication / Marketing / Branding etc.
• At least 8-10 years' experience in corporate branding & strategy field
• Excellent communication and written communication skills,
• Experience in developing and managing corporate website and other digital form practices
• Strong analytical and problem-solving capabilities

If you are interested in the role, please click apply / submit your application to [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22106334

Tan Kher Xin

ROLE PURPOSE (Why do we need this role?)

• Support the full spectrum of HR management and drive the execution of HR strategy which aligns and integrates APAC office with Tidewater business strategy and corporate agenda.
• Management of the key HR functions of all shore-based personnel in the region, comprising Singapore, Indonesia, Brunei and Australia.
• Serve as the regional liaison between corporate and country contact points
• Implementation of a pre-defined HR Plan that proactively addresses all major HR areas; talent acquisition, organization development, performance management, talent planning and career development, leadership development, compensation and rewards, learning, and diversity.
• Drive C&B projects (operational and strategic), ensure salary management and policies are reviewed and implemented in a sustainable manner in line with Tidewater Values
• Manage the administrative aspects to ensure smooth and efficient administrative services are provided in the office at all times.
• Support Company activities regarding quality, health, safety, and environmental policy
• Strong understanding of requirements within the ISO and ISM standards.

ROLE ACCOUNTABILITIES (What is this role responsible for delivering?)

HR Strategy and Leadership Management

• Support and develop HR plans in support of key business needs.
• Provide expert advice and counsel to senior managers on all organization and HR issues.
• Provide on-going performance coaching and feedback to the managers regarding issues of leadership style, communications, and employee interactions.
• Build in-depth knowledge of legal requirements related to the management of employees, reducing legal risks and ensuring regulatory compliance (partnering with the Company’s legal department).

HR Business Partnering & Employee Engagement

• Work with Managers to identify key HR needs, develop appropriate solutions and, as appropriate, deliver appropriate solutions to be offered to the organization
• Manage and resolve complex employee relations issues (which can include conducting objective investigations e.g., harassment claims, unfair dismissal claims etc)
• Assist international employees with expatriate assignments and related HR matters by working with local contacts
• Manage and communicate key HR data to ensure that the accuracy and completeness of the reporting is kept to the highest integrity
• Contribute positively to regional and group initiatives

Organisational Design & Talent Management

• Monitor the implementation of on-going succession and development planning for the organization.
• Manage the development of the training/development strategies to close skill “gaps” between current and future skill set and competencies.
• Develop and administer HR performance management programs, plan, and advise the assigned organization’s management in the carrying out of performance management and HR development plans.
• Consult with the organization’s management in aligning performance management and reward recommendations.
• Regularly monitor and review the organizational design and structure to ensure that the most optimal and cost-effective design of the organization is achieved, ensuring that decision making, accountability, span of control and operating level are right sized.

Compensation & Benefits

• Engage in various C&B surveys and relevant projects to ensure that Tidewater is at the forefront of desired salary position through C&B survey participation, update of salary structures, system data, provision of compensation data and salary position analysis.
• Ensure compliance with local employment regulations.
• Accountable for implementing Compensation & Benefits policies standards, strategies, plans and systems globally and providing advisory and technical support.
• Develop/design common processes and programs aligned to global standards, understanding regional specifics and incorporates into global solutions.
• Critical evaluation of Job Descriptions for existing and new positions within the businesses.
• Review, monitor, and approve programs and documentation, as assigned, to ensure compliance with relevant standards, regulations, and guidance documents.

Operations

• Responsible to work with payroll and HR shared services team to ensure employees life cycle managed end to end
• Prepare and submit payroll instructions for processing as required
• Manage and administer leave management system for all shore-based employees

Training

• Manage and administer training / compliance programmes for all shore-based employees
• Ensure mandatory training programmes for shore-based employees are completed on a timely basis

Office Administration

• Design and implement administrative procedures and policies by monitoring relevant office expenditure.
• Maintain and update office environment and supplies.
• Verify accuracy of supplier invoices and their payment in accordance to agreed terms.
• Review, negotiate and maintain necessary vendor contracts for office maintenance.
• Establish mobile phone issuance procedure, records and inventory.
• Plan and implement office layouts, and equipment procurement including organising and coordinating with vendors/contractors on major office repairs, renovation and maintenance.
• Managing and maintaining records on office/building lease agreement.
• Maintain office entry system for the Singapore office and prepare evacuation plan when necessary.
• Manage Corporate Travel Agent(s) and administer Business Travel Policy for shore-based employees
• Manage the administrative team and provide supervision in their performance.
• Conduct internal audits for shore-based functions and processes

Team Management

• Plan staffing levels and work with Heads of Departments to recruit, interview, select, hire, and employ the right people within budgetary guidelines. Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Consciously create an engaging workplace culture that emphasizes the identified mission, vision, guiding principles, and values of the organization. Lead employees using a performance management and development process including goal setting, feedback, and performance development planning.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility, drive accountability and provide regular feedback for continuous improvement.

People Management

• Actively champion professional and transparent communication and behaviour consistent with the Tidewater Values.
• Ensure effective resourcing is achieved in time and on budget and ensure the management of employees tasks and time is balanced and appropriate.
• Set the goals and manage the performance of team and individuals inline with department performance targets through the performance management process.
• Engage employees through coaching, mentoring, two-way communication and use of career and development tools and processes.

QUALIFICATIONS / SKILLS / LICENSES

Education or equivalent experience:

• Strong practical experience in HR process and ability to translate business needs to solutions
• Resourceful and self-driven with a high degree of professional integrity
• Meticulous and demonstrable experience with HR metrics
• Good general knowledge of labour legislations and HR best practices
• Proven track record in recruitment, employee relations, and performance management.
• Degree in a related discipline, HR preferred.
• At least 3 years of management experience or business partnering within the shipping industry is preferred
• Excellent project management and collaboration skills

Skills & Experience:

• Effective communication, leadership, and interpersonal skills: The ability to effectively communicate and collaborate with internal and external stakeholders, foster a positive work environment and promote inclusivity is crucial
• Understanding and facilitating change: Handling challenges, continuous improvement initiatives and change management in a dynamic environment.
• Agility: Ability to work as a team player or independently interchangeably as appropriate in the situation.
• Problem-solving and decision-making skills: Make quick and sound decisions in potentially challenging situations, be adaptable and resilient when faced with conflicting priorities and multiple tasks.
• Commercial acumen: Understanding business aspects of shipping operations is valuable.

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

As a senior customer success manager your role is to offer excellent partnership experience to Wise Platform enterprise level clients. You will be an operational owner of the portfolio of partners like Nubank, N26, Google Pay, etc. 

During your day-to-day you're expected to analyze the quality of partnerships from an operational standpoint, identify opportunities to automate and scale operational processes for our partners and for the internal teams who service our enterprise clients as well as deal with partner demands towards Wise operational processes.  

This is how you will maximize the value partners receive from using Wise solution by reducing operational friction and defect. 

You will be working closely with the Account Management team and Wise operational teams, which are global. You will also work with other functions, including product management, tech, legal, compliance, implementation and business development.
 

This role will give you the opportunity to:

• Own and nurture operational relationships with partners and unblock the growth opportunities. This means being partners’ point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business review meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth. 

• Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements projects with partners and keeping our partners as well as internal teams accountable to follow the timelines on the plan. 

• Scale internal operations. This means looking into the data (on partner-level, regional and global), working closely with servicing teams to understand what are the key friction points caused by platform partnerships and how we can eliminate/ reduce these gaps by negotiating changes with partners, product, engineers and other stakeholders on a regional or global level. Take the lead on driving the cross-team projects implementing these changes. 

• Agree with partners on implementing the endpoints & webhooks. This means exploring what endpoints & webhooks exist and can be helpful and what should be created to help automate internal & partner’s support operational teams by sending the data via API to our partner. Negotiate such changes with a partner, as they need to do tech work on their end as well. 

• Analyze the quality of support we provide to our partners and their customers. This means understanding how well our responses solve the cases raised, what we can do to improve the resolution rate and reduce the amount of contacts by working with the internal teams for your partner and for the whole region in particular. Collecting feedback from assigned partnerships to identify key improvement areas. 

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Commission is uncap
• Medical & dental benefits
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Sales Manager located in Jurong / Bedok. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible to achieve both the outlet’s and your personal sales targets. You will be responsible for evaluating progress towards these targets and implementing necessary solutions. Additionally, you will manage daily outlet operations, which includes handling customer complaints, motivating staff, providing guidance and coaching, and managing paperwork. You will also oversee outlet personnel duties and human resources responsibilities, such as managing annual leaves and shift schedules.

Qualifications:

• Min 3 years experience in Beauty industry

Money for here, there and everywhere! 

Wise PLC is one of Europe’s fastest growing companies we move billions of customers money around 160 countries and in 40 currencies, hold billions of customer funds, facilitate our customers to spend like a local with our Wise card and trusted by over 300,000 business both small and large with our international business account all the while saving our customers millions in fees. 

This truly is Money Without Borders.

As part of our expanding operations in the APAC, we are now looking for an awesome Tax Manager to join our growing finance team in Singapore serving our APAC operations.

You’ll be part of a commercially-minded Global Tax team in Finance, helping to ensure our tax affairs are efficient, transparently compliant and slick so that our mission is sustainable. 

Your mission

• Manage the outsourced preparation of APAC corporate tax and withholding tax computations (e.g. Australia, Singapore, Indonesia, Malaysia, India, China, Hong Kong, Japan, Korea, Philippines and Thailand). This includes adhering to controls, managing risks and identifying ways to automate and streamline manual tasks using existing systems or emerging technologies. 
• Work closely with Product and Banking teams on expansion of new products and licence applications to ensure tax requirements are met.
• Assist with the preparation of IFRS half year and year-end tax reporting and tax provisions for local statutory accounts and group reporting with the help of advisors where necessary. 
• Work closely with financial controllers, accounting, and finance system teams for sources of data and information, including directly extracting information from our ERP system.
• Support the on ad hoc research and projects, including expansion into new countries and liaising with external advisors to ensure tax requirements are met.
• Engage in team-wide initiatives including budgeting, forecasting, planning, risks and controls. It is important to be interested in and engaged in all tax initiatives and to work closely with all members of the tax team.

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 1 to 2 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Supervise a team of staff to oversee smooth operation flows and ensure timely collection of all revenue.
• Ensure adherence to internal control system by reviewing Accounts Receivables processes pertaining to revenue, billing and collection.
• Responsible for timely and accurate monthly financial reports.
• Ensure compliance with accounting and regulatory requirements.
• Ensure compliance with prevailing standards and implement workflow changes to adopt new Financial Reporting Standards or business requirements.
• Supervising the team to perform reconciliation of sub-ledger to main ledger including bank reconciliations and preparation of audit schedules.
• Planning and scheduling the team for systems changes, UAT and document changes to processes and system changes and updates.
• Continuously evaluate policies and procedures, tweak processes to gain productivity and ensuring compliance with internal controls.

• Degree in Accountancy, with 10 to 15 years of experience relevant working experience, preferably with CA qualifications.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Responsibilities for Food And Beverage Manager

- Develop a relationship with regular customers
- Follow food and safety regulations
- Order food supplies for the kitchen
- Ensure that customers are satisfied with food and service
- Assist with marketing events
- Create restaurant policies
- Hire and train new restaurant staff

Qualifications for Food And Beverage Manager

- Min 5 years experience
- Great organizational skills
- Ability to delegate tasks
- Great leadership abilities
- Customer oriented mindset
- Ability to communicate with all levels of staff

Our client is Fashion brand established in Singapore. Due to their current expansion plan, they are looking for a Social Media Marketing Manager , in hopes of developing the current high performing Marketing team. They are located in the Central area – easily accessible.

Duties of Social Media Marketing Manager:

• Identify and engage influencers (nano, micro, macro) and content creators to align with company goals and projects.
• Maintain and grow relationships with influencers through ongoing communication and outreach, expanding into new demographics.
• Strengthen partnerships with talent via mailings, gifting, and brand initiatives.
• Work with teams to exceed targets in revenue, engagement, and follower growth.
• Manage influencer marketing budget and forecast, optimizing strategies based on business needs.
• Track and analyze the success of social media campaigns using KPIs.
• Develop and manage an influencer calendar for all social channels.
• Stay updated on trends in social media, influencer marketing, and emerging platforms.

Requirements:

• Degree holder in relevant discipline
• More than 5 years of experience in handling social media platform, typically Fashion Retail Industry
• Possess a rich network of KOL/ Influencer for branding purpose

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

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