Roles & Responsibilities
o Must have Proficiency to speak English, tamil, Hindi and Malay
o Must need to work on weekends and public holidays
o Analyse trade portfolios to support issues or queries of buyers and sellers.
o Assist in ongoing reviewing of records and information to ensure that work processes are followed.
o Carry out organizational policies to reduce issues with receipt, handling and storage of products.
o Carry out procedures for effective trade dispute resolutions.
o Carry out procedures to ensure that deployment and tracking of products meet requirements.
o Conduct checks on documents provided by logistics providers.
o Conduct checks on documents required for trade transactions.
o Conduct incident or crisis management plans to address issues with management of goods.
o Create and execute orders for trade transactions in line with organizational or regulatory requirements.
o Investigate and report errors in trade transactions for management resolutions.
o Link trade transactions processed with relevant trade documents.
o Participate in key activities in technology projects.
o Plan work improvement activities and performance improvement strategies.
o Review key objectives to determine if operations are effective.
o Support Workplace Safety and Health (WSH) activities to ensure organizational and regulatory requirements are followed.
o Support the use of technology, electronic tools and devices. Need to communicate with the higher management to prepare a strategy for operations to run efficiently.
o Need to assist in developing long term plans to achieve the goals and objectives which are already set.
o Managing the company's commercial operations and various expenses and budget.
o Keeps a check on the performance of the operations of both internal service providers and external service providers.
o Monitor the condition of the facility and keep a check on the environmental performance and give suggestions or approve funds or plans for spending.
o Monitor every performance metrics and they should receive and respond to approvals and notifications on a regular basis.
o Work with logistics providers on receipt, handling and storage of products.
o Work with sales and finance department to support payment processes for sellers.
