The Role:
In the client’s Data Science Center of Excellence, you’ll play a key role in advancing their Generative AI (GenAI) Strategy by developing intelligent software solutions across AI, Data Analytics, MLOps, and Cloud. This is an opportunity to drive the next wave of innovation in adaptive self-learning technologies!

Key Responsibilities:

• Lead the design and deployment of advanced GenAI and NLP solutions, including intelligent assistants, Retrieval-Augmented Generation (RAG) systems, and other state-of-the-art generative applications.
• Develop end-to-end ML and deep learning pipelines, from data analysis and model development to production deployment.
• Select optimal computational tools for experimental and trial objectives in data science projects.
• Engage with stakeholders, translating complex technical concepts into easily understood insights.
• Contribute to and oversee project teams of data scientists and engineers, ensuring smooth execution and alignment with business goals.

Qualifications:

• Proven experience with Generative AI, NLP, and large-scale language models (e.g., GPT-4, Claude, Gemini).
• Proficiency in deep learning tools like TensorFlow or PyTorch, with a solid foundation in Python.
• Advanced degree (Master's or Ph.D.) in Computer Science or a related field.
• Skilled in the operationalization of AI solutions across cloud platforms.
• Strong problem-solving abilities, with a clear, impactful communication style.
• Upper-intermediate or higher level of English proficiency.

Why Join This Client?

• Collaborate within a multidisciplinary team of Data Scientists, ML Engineers, and DevOps experts.
• Work on high-impact, international projects for leading global clients.
• Access to ongoing education, certification programs, and international events in the latest AI technologies.

My client is manufacturing firm with strong global presence and they are seeking for a Finance Business Partner to lead a team to support the business units in a dymanic environment. This role will be working closely with the business and ability to influence and collaborate across functions.

This role involves ensuring accurate month-end closings, preparing financial performance reports, and driving improvements in gross margin and cost management. Key responsibilities include managing annual budgets, rolling forecasts, and enhancing financial processes for operational excellence.

The ideal candidate will have at least 15 years of experience in finance business partnering and FP&A, leading a team with a strong background in cost accounting/ financial analysis/ financial modelling, preferably in a manufacturing setting.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

 About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Join us on this exciting journey as we expand our operations in Singapore. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.


Lead Engineer

Responsibilities

• Manage and coach a full-stack engineering team and guide the development of features and infrastructure across both web and mobile.
• Collaborate with engineers, designers, product managers to turn our vision into a tangible roadmap.
• Work closely with product and operations teams and company leaders to ensure the technology platform is evolving to meet business needs and keep pace with technology trends
• Ensure alignment with the key business stakeholders and effectively manage resources and remove obstacles to accomplish business goals
• Manage day-to-day operations of local and multiple offshore development teams
• Ensure that the entire team delivers software on-time and on-budget while maintaining a level of innovation required

• MS/BS in Computer Science, Software Engineering, Information Technology or related fields with strong Computer Science fundamentals in algorithms and data structures
• 5+ years of full-time software engineering experience. Strong plus if also knows C++ and backend well
• 3+ years of professional engineering management experience
• Programming experience and understanding of modern technology including: (ReactJS/React Native, NodeJS, Kubernetes, GCP, MongoDB, Docker)
• Experience managing cloud operations for reliability, scalability, and security in GCP/AWS
• Experience recruiting, hiring and onboarding engineering talent
• Strong sense of responsibility; driving initiatives from inception to completion

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

Job Description and Requirements
We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Retail Team Lead or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Roles & Responsibilities

• Overseeing daily operations ie. opening, closing, daily stock take, customer service, cashiering, visual merchandising, goods receiving or deliveries
• Ensuring excellent in-store customer service and experience
• Achieving or exceeding the brand's sales and customer growth targets
• Planning and executing all in-store activities required by the Group
• Building strong in-store loyalty with customers, and assisting with analysis of trends, customer insights and demographics to increase brand loyalty
• Assisting in reporting on product and overall sales performance
• Working closely with the Retail & Community Manager on rostering, maintaining service and disciplinary standards

Skills & Requirements

• Minimum 2 years working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to [email protected].

• Health Insurance
• Staff Discount
• Meal Allowance
• Transport Allowance (Launch Prep Shift)
• Birthday Leave

Job Description:

We are seeking a highly skilled and motivated Senior SAP FICO Team Lead to join our dynamic team focused on operations. The successful candidate will lead a team of SAP FICO professionals, playing a pivotal role in managing and optimizing financial systems and processes. As a Senior SAP FICO Team Lead, you will collaborate with cross-functional teams, provide expert guidance, and ensure the successful implementation and maintenance of SAP FICO solutions.
Key Responsibilities:
Leadership and Team Management:

Lead and manage a team of SAP FICO professionals, offering mentorship, coaching, and performance evaluation.
Provide technical guidance and support, promoting professional growth and skill enhancement for team members.
Foster a collaborative, productive team environment that encourages knowledge sharing and the use of best practices.
SAP FICO Implementation and Optimization
Lead the design, implementation, and customization of SAP FICO solutions to meet complex business requirements.
Collaborate with cross-functional teams to understand business needs and translate them into system configurations.
Ensure seamless integration of SAP FICO modules with other SAP modules and external systems.
Financial Process Improvement:
Analyse current financial processes, identifying opportunities for optimization, automation, and streamlining with SAP FICO capabilities.
Design and implement process improvements in line with industry best practices and regulatory standards.
Project Management:
Plan, coordinate, and execute SAP FICO projects, ensuring completion within defined timelines and budgets.
Collaborate with stakeholders to gather requirements, define project scope, and effectively manage resources.
Technical Expertise:
Act as the subject matter expert for SAP FICO, staying up-to-date with industry trends, updates, and best practices.
Provide expert advice on SAP FICO configuration, customization, and integration to address complex business challenges.
User Training and Support:
Develop and deliver training programs to ensure end users are proficient with SAP FICO functionalities.
Provide ongoing support to resolve user issues, answer queries, and troubleshoot technical problems.
Documentation and Reporting:
Maintain comprehensive documentation of SAP FICO configurations, processes, and solutions.
Generate regular reports on system performance, process efficiency, and project status for management review.
Qualifications:

• Minimum of 10 years of experience in SAP FICO implementation, configuration, and support.
• SAP Certification is highly desirable.
• Proven experience in team leadership and people management.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Proficiency in analysing complex business requirements and developing effective SAP FICO solutions.
• Excellent problem-solving skills with the ability to troubleshoot technical issues efficiently.

Roles & Responsibilities

• The role will focus on project delivery and implementation for security related products across infrastructure and systems.
• Will also perform configuration, testing and maintenance support for the security devices.
• Experience in Information Security Risk Management, Vulnerability Management and Assessments.
• Serve as the Technical Support expert and capable of handling escalations, incidents, outages and infrastructure challenges.
• Operate, manage and support the IT infrastructure and services implemented to meet prescribed service levels
• Ensure that project implementation and operations are aligned to client technology standards and policies

Qualifications:

• Diploma / Degree in Computer Science, Computer or Electronics Engineering or Information Technology or related disciplines
• More than 2 years of relevant IT experience in implementing and managing complex IT infrastructure systems and services for commercial and Singapore government agencies
• CISSP/CCSP/CISM/CCSK certification or its equivalent is preferred
• Possess good technical skills with working knowledge and experience on cybersecurity technologies and tools - PAM (CyberArk), DAM (IBM Guardium, Imperva SecureSphere DAM), SIEM (Splunk, IBM Qradar, Endpoint (Trend Micro, Carbon Black) and VA scanner
• Familiar with IM8 policies
• Excellent problem-solving and analytical skills

The Role:

This position involves the preparation of technical specifications, construction drawings, and design documents for instrumentation and control systems in process and industrial plants. The role requires coordinating with multiple teams to ensure project delivery within established schedules and budget constraints.

Key Responsibilities:

• Lead the design efforts for field instrumentation and control systems, including the preparation and review of design documents.
• Manage small to medium-sized projects, ensuring adherence to allocated man-hours, costs, and timelines.
• Draft and review specifications, technical bid evaluations (TBE), and vendor documentation for instrumentation, analyzers, and control systems (DCS, ESD, F&G).
• Develop construction-related drawings, such as IO lists, location layouts, hook-up diagrams, and cable routing plans.
• Select and evaluate appropriate instruments for process control and monitoring applications.
• Estimate billable man-hours (BMBQ) and contribute to technical proposal development for tenders.
• Compile monthly project reports, participate in client meetings, and ensure alignment with project milestones.
• Collaborate with project teams and oversee the daily task assignments for team members.
• Perform factory acceptance testing (FAT), site acceptance testing (SAT), loop checks, and provide support during commissioning.
• Support field activities during construction, pre-commissioning, and commissioning phases.

The Requirements:

• Bachelor’s degree in Chemical Engineering, Electrical Engineering, or Instrument and Control Engineering.
• At least 15 years of experience in instrument and control system design, with a strong foundation in field instrumentation engineering and control systems such as DCS, ESD, and F&G.
• Hands-on experience with construction support, including FAT, SAT, and loop checks.
• Proficiency in the development of construction drawings and project documentation.
• Strong communication skills and ability to work effectively across teams.

Interested applicants are encouraged to submit their detailed resumes.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Job Purpose:

This role supports in the acquisition/retention of users of Freestyle Libre (people with diabetes and HCP) through driving content creation, platform development and analytics blueprint from strategy, data, insights, resources, and execution of CRM programs/campaigns that will enable achievement of ADC’s growth ambitions.

Accountability:

• Achieve APAC sales, margin, and market share target.
• Brand custodianship of Abbott Diabetes Care brands.

Lead content and retention strategies and executions:

Work closely with APAC key stakeholders on content creation, retention strategies, campaigns, measurement, and solutions as well as prioritization of budgetary allocations within APAC and the respective affiliates.

Content and platform:

• Partner with APAC HCP/Consumer marketing leads to identify key strategies/areas of focus on content strategy development and implementations, lead overall content creation and delivery.
• Maintain existing platform and develop new innovative channel strategy to achieve customer reach and effectiveness.
• Drive changes in content and channel models to align with real world analysis.
• Develop APAC retention content/program strategy and launch including platform building, optimization testing, testing schemes (test v. control, A/B testing), and reporting and impact as well as its broader impact on overall business.

Reach and Effectiveness:

• Actively design and explore new data points (both internal/external data) and platform to further drive customer reach/scale.
• Leverage appropriate dashboards and analytical calculations to drive performance marketing that demonstrate country-specific customer lifecycles and loyalty.
• Help improve ROI of marketing spend by optimizing marketing plans and channel strategies through analysis of past and retention campaigns.
• Work with LibreView Data Systems (global) and Privacy and BTS to enable deduped FSLL data feed into each country’s database, utilizing this data as the Single Source of Truth to optimize customer retention.
• Highlight and prioritize areas for enhancements within the available marketing analytics ecosystem, including building the case for improved data collection, storage, and transformation.
• Provide strategic input to BTS, commercial and marketing counterparts on systems integrations needs.

Drive insights and analytics to fuel next level growth:

• Enable continuous improvement in patient onboarding experiences to achieve acquisition and retention initiatives, which include identifying customer signature moment, patient experience research, segmentation, journey roadmap analysis, etc.
• Define/refine multiple digital CRM channels to ensure customer database is segmented effectively to maximize the customer lifecycle value for targeted marketing activities, and includes establishing clear customer segmentation, KPI, sensor usage behaviors, etc.
• Identify key insights/activities to be initiated within the onboarding/retention journey, consistently evaluates HCP/patient insights, user experience analysis and business performance to drive better results in new patient acquisition and retention.

Ensure all business activities comply with the relevant Acts, legal demands, safety, and ethical standards. Review complaints and suggestions relating to assigned products.

Establish a productive work environment by creating trust and respect within the APAC region. Develop an atmosphere of confidence and strength and create opportunities to recognize and reward outstanding individual and team performance.

Requirements

• Post-graduate or tertiary qualifications for Marketing or Business Management, Digital Marketing, Data analytics and platform development from a reputable university
• Or tertiary qualifications with significant digital experience gained from a reputable consumer or B2B brand, or a digital agency or technology development company.
• Ideally working with Salesforce.com, Marketing Cloud or Adobe
• Experience in Medical Devices industry and/or working across Asian markets with proficiency in one or more Asian languages being advantageous
• 12-15years of content/retention/data management and analytics / project management experience gained at a country, regional or global level, in a fast-paced and competitive market setting.
• Strong content creation management and delivery for both HCP/Customer approach model, inclusive of proven experience in developing and delivering CRM strategies for a business, resulting in an increase in customer value and revenue.
• Develop Customer and HCP Journey Mapping analyzing touchpoints, using the end-to-end process from brief to execution and performance analysis to maximize loyalty and retention opportunities.
• Proven experience in leading a CRM campaign leveraging retention platform (i.e. SFMC or any new channel, tools) from its conceptualization to its successful completion, creating high quality reports and documentation for both internal and external audiences to further enhance CRM efforts.
• Experience in budget development and the establishment of procedures for the purpose of monitoring progress against the business plans and objectives and ensuring the best application of finances and other resources.
• Verbal and written communication skills are essential for this position where effective execution of cross-functional collaboration is highly dependent on the clarity of communication.
• Ability to inspire trust in others and build positive internal and external relationships, bringing people along with a unified vision and towards a common goal.
• Analytical skills, ability and keen interest conducting analysis of data and deriving insights
• Technical digital competency, knowledge and experience required include:
• Data strategy experience across 1st, 2nd, and 3rd party data
• Knowledge of buyer behavior, path to purchase or decision science models
• Experienced user of Google Analytics, Adobe Analytics, Excel, other Power BI tools
• Ability to formulate and analyze data using Excel and SQL, as well as mobile, cloud and app user analytics.
• Knowledge of key digital analytics (Lifetime value, MAU, DAU, retention or life-cycle segmentation, attribution)

Job Description:

We are seeking an experienced SAP Energy Data Management (EDM) Consultant with a strong background in the Power Generation, Transmission, and Distribution sector, both within and outside India. The ideal candidate will have hands-on experience in managing energy data, configuring SAP systems, and working with smart metering in a deregulated environment. You will be responsible for end-to-end implementation, configuration, and integration of SAP EDM systems, supporting commercial customers, and optimizing energy management processes.

Key Responsibilities:

· Lead and participate in 2 to 3 end-to-end SAP EDM implementations for power generation, transmission, and distribution companies.

· Design and implement EDM solutions for commercial customers, including basic and smart metering in deregulated environments.

· Expertise in EDM Data Model, Device Management, and Technical Master Data creation.

· Configure and manage energy data and device categories, including meter reading validations and profile type configurations.

· Implement and configure EDM Master Data profiles, interval length, data storage types, validity periods, and measurement units for energy data capture.

· Manage special energy meters (SEM) and interval-related energy data processing.

· Oversee real-time pricing and settlement based on load shapes and energy consumption patterns.

· Maintain and monitor EDM repositories, ensuring accurate management of energy and energy-related data, particularly in equidistant time intervals.

· Conduct energy consumption forecasting and settlement of energy quantities across utility networks.

· Perform system maintenance activities, including monitoring, health checks, error analysis, and business KPI/trending analysis.

Qualifications:

· Minimum 5 years of experience in SAP Energy Data Management (EDM) and utilities industry.

· Strong expertise in EDM Data Model, Device Management, and Technical Master Data creation.

· In-depth knowledge of smart metering, real-time pricing, and settlement processes.

· Experience in integration testing and configuring profile types, meter reading validations, and device categories.

· Familiarity with forecasting energy consumption and settlement of energy quantities in utility networks.

· Excellent troubleshooting skills with experience in regular system maintenance, error, and log analysis.

· Ability to work in a collaborative team environment and deliver high-quality solutions.

Preferred Skills:

· SAP Utilities (IS-U) certification or relevant domain certifications.

· Experience with deregulated energy markets and commercial customer management.

· Prior exposure to global implementation projects in Power Generation, Transmission, and Distribution sectors.

We are seeking a Lead Platform Developer for our client , focusing on enhancing and customizing trading and risk management systems. This role is vital for supporting a dynamic energy trading environment and driving the company's growth.

Responsibilities:

• Gain a deep understanding of energy trading processes to effectively engage with users and stakeholders.
• Design and develop new features for credit and ETRM (Energy Trading and Risk Management) systems using Python, C#, SQL Server, and Azure.
• Build and maintain system components, including APIs, data loaders, reports, and business intelligence tools.
• Address technical challenges across Azure IaaS/PaaS, Databricks, and other modern tools.
• Improve integration, customization, and automated testing for vendor systems.
• Collaborate with internal and external teams to deliver system upgrades, new features, and bug fixes.
• Drive automation efforts, enhance end-to-end testing, and support continuous integration.
• Work within agile frameworks such as Scrum or Kanban, adapting to various delivery needs.
• Provide 3rd line production support for trading applications.

Qualifications:

• At least years of software development experience with advanced skills in Python or C#.
• Strong expertise in SQL, PowerShell, and cloud technologies, particularly Azure.
• Experience with modern data solutions, including Databricks, Data Lakehouse, and Azure Data Factory.
• Familiarity with big data concepts, data pipelines, and reporting tools like Power BI.
• Skilled in system integration, APIs (REST, GraphQL), and database optimization.
• Agile methodology experience (Scrum/Kanban) is preferred.
• Proven work experience in the energy trading, commodities trading, or corporate banking sector.

• Acting on behalf of the client on a large-scale manufacturing facility
• Adopt client ways of working and systems and cover all functions; schedule, cost, risk, procurement and reporting.
• Engagement with client’s global team will be required
• Responsible for the direction and delivery of project planning outcomes within schedule, cost, quality and safety
• Responsible for developing and maintaining a project master plan and schedule to meet the project objectives
• Ensure adherence to best practice project management principles and managing the project delivery services
• Managing the overall project controls, planning & scheduling, cost management, estimating, risk management for the project
• Monitoring of project scope and deliverables including application of change management processes
• Managing the development, monitoring and controlling of the project schedule.
• Formulating and controlling of the project budget
• To develop a project control procedure to monitor the progress of project

Roles & Responsibilities:

To establish continuity with our key client as the trusted partner, provide leadership to the

regional and operational Program Management Office team, and build on the high-value

program management service in line with the global framework.

· Be the key client interface for all Real Estate stakeholders 

· Providing subject-matter expertise to the client in all areas of capital programs and

projects in Real Estate, bridging the opportunity and deliverables to the client’s

enterprise standards and strategic objectives.

· Managing and leveraging of the resources available at the Program Management

Office, and the wider Turner & Townsend business to provide a high-value service to

the client.

· Building on the legacy as a trusted partner with the client, bringing value delivery to

the Program Management Office service, providing advisory based on sector and

industry knowledge.

· Providing the key link between the peer regions, central and offshore program

management teams, the client’s internal and external delivery teams, and

supporting business units, driving excellence in capital programs.

· Reach back and two-way knowledge transfer between related capital project delivery

teams under the client’s framework, and peer Program Management Office teams

working on similar Real Estate portfolios within Turner & Townsend business.

· Full-time client facing, managing a team of client’s stakeholders, working with the

regional leadership team, portfolio managers and planners.

Responsibilities:

• Oversee the generation of motor insurance quotations using digital tools for Insurance Managers and External Partners, ensuring accuracy and compliance with company standards.
• Lead the management and follow-up on quotations within the designated portfolio, focusing on improving response times and enhancing customer satisfaction.
• Act as the primary liaison with insurance company underwriters regarding quotes and related inquiries.
• Collaborate closely with Insurance Managers to ensure proper documentation and successful closure of each deal, providing guidance and support as needed.
• Drive initiatives to enhance quotation and processing procedures through technology, actively participating in project development and implementation.
• Mentor and support the Operations Executive and other team members in daily operations and ad-hoc projects, fostering a collaborative and productive work environment.
• Perform additional tasks as assigned by superiors, contributing to the overall success of the team and the company.

Knowledge & Qualifications:

• High school diploma or equivalent;
• Possession of insurance qualification certificates in General Insurance (BCP, PGI, CGI) is a strong advantage.
• Experience in a leadership role or as a Senior Executive specializing in Clerical/Administrative Support or a related field is ideal.
• Preferably at least 2 years of relevant work experience, with a proven track record of managing projects and leading teams.

Skills:

• Strong analytical, communication, and time management skills, with the ability to prioritize tasks effectively.
• Detail-oriented with excellent documentation and organizational skills.
• Proactive with a positive attitude, capable of inspiring and leading a team.
• Strong problem-solving skills and the ability to make informed decisions under pressure.

Benefits:

• Be part of a rapidly growing company.
• Work with a high-achieving and enjoyable team.
• 5-day work week.
• Performance bonus.
• Annual leave starting at 14 days.
• Attendance allowance.
• Meals provided.

Who we are

At Open Government Products, we are an experimental tech team within the government, committed to improving society through technology. We’re passionate about solving complex problems, designing for public good, and building delightful digital experiences that have a lasting impact on society.

Our multidisciplinary team of engineers, designers, and product managers build products that make public services more intuitive, efficient, and impactful. We rapidly prototype, test, and launch solutions that address real societal challenges, bypassing bureaucracy to deliver change where it matters most.

Projects like Data.gov.sg, Parking.sg, FormSG, and Vaccine.gov.sg are just a few examples of how we've made a difference in the lives of citizens. You can learn more about our products on our website.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

The role

As a Lead or Principal Product Designer, you will play a pivotal role in shaping the design direction of critical government products, ensuring they are user-centred and strategically aligned with policy goals. You will spend about two-thirds of your time on hands-on design work, leading efforts for highly complex products or platforms, translating user insights into refined and intuitive experiences. The remainder of your time will focus on design strategy, mentorship, and leadership, depending on your career aspirations and the team's needs.

Your impact will extend across the organisation—whether it's simplifying disconnected services, elevating the design craft of your team, or driving organisational design standards that inspire change across multiple government agencies. You’ll use your expertise to solve ambiguous, open-ended problems and create innovative design systems that accelerate productivity and improve the public’s interaction with the government.

Who we're looking for

• Proven experience in product design: We value practical experience and a portfolio that demonstrates your ability to design impactful products and experiences. While specific degrees are less important, we seek candidates with more than 10 years of experience in digital product design.
• Excellence in craft with an eye for details: You possess an exceptional eye for detail and a keen sense of visual design. Your portfolio should highlight your past work and your ability to clearly articulate the reasoning behind your design decisions.
• Passion for user-centred design: You are deeply committed to designing with the user in mind. You bring hands-on experience with user research methodologies and have a strong understanding of mobile-first and responsive design principles.
• Proficiency with design tools: You are highly skilled in Figma and Adobe Creative Suite. Experience with web technologies such as HTML, CSS, and JavaScript is a valuable plus.
• Effective communication: You are adept at bridging the gap between users and engineers, incorporating feedback from non-technical stakeholders and communicating design details clearly to technical teams for seamless implementation.
• Proactive mindset: You are not content with the status quo and are eager to drive change. You take initiative to make things happen, particularly when it comes to pushing for improvements and innovation in government services.
• Commitment to public good: You are motivated by a desire to make a meaningful impact on society. As a public servant, you are willing to challenge political pressures and policies when they do not align with the best interests of the public.

Why work with us?

At Open Government Products, you will have the opportunity to work on projects that make a tangible difference in society. With 70% of our initiatives starting from the ground up, you will have the ownership and freedom to influence products that shape how citizens interact with their government. Join us in using technology for public good, driving innovation, and building a better future for society.

Who we are

Open Government Products is an experimental tech start-up team within the government that consists mainly of engineers, designers, and product managers who build technology for public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. As an experimental team, we have redesigned our organisation to move quickly, fail fast, and scale what works to deliver the maximum public good within a larger bureaucracy. We think about how we run the organisation from first principles, keep a flat hierarchy to maximise ownership, and bypass bureaucracy to focus on delivery of good products through a good organisation. We work on real problems, build for the user, and push for change.

To learn more about us and the products we’ve built, visit: https://open.gov.sg

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

The role

As a Lead Content Designer at OGP, you are a fully proficient individual contributor who is also able to provide guidance to the content design team. You will play a key role in shaping how members of the public interact with government products and services. This role goes beyond crafting content; it involves advocating for a user-centred approach to content design, shaping how information is structured and understood, and enabling government officers to communicate clearly and effectively. You will lead a small but growing team, driving both operational excellence, and strategic content initiatives across the organisation, and the rest of the government.

This is a hybrid IC/management role – you will have some IC responsibilities, and will also manage two direct reports.

This is not a creative/graphic design role.

Responsibilities

• Lead the team: Lead and grow the content design team, ensuring workloads are balanced, and the team delivers high-quality content across multiple projects. Identify skill gaps, performance issues, and opportunities for improvement within the content design sphere.
• Define processes: Establish scalable content design processes and operational models to maximise the team’s impact.
• Advocate for content design: Champion content design not just as wordsmithing, but as an essential part of product design, including aspects like writing in plain language, information architecture, card sorting, and labelling.
• Enable and train: Build capability across OGP and partner agencies by training and enabling public officers to adopt content design principles, with a focus on simplicity and clarity in communication.
• Manage resources: Collaborate with design leadership to propose and implement a resource management model that ensures the team’s capacity meets growing demands, and maintains high-quality output. Proactively scope new work opportunities that elevate the quality of OGP products.
• Collaborate and co-create: Build working relationships across functions, government agencies, and external stakeholders to co-create solutions.
• Lead design initiatives: Lead end-to-end content design for large initiatives, balancing user needs, public policy goals, and technical constraints.

You'll need

• A passion for making government services more accessible and user-friendly through effective content design.
• A strong portfolio showcasing your content design work, and demonstrating your ability to create user-centred content.
• Experience building and managing a team of content designers, and growing careers.
• Hands-on experience designing and building high-quality products and experiences.
• A strong understanding of accessibility principles and guidelines.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional (and sometimes ambiguous) teams.
• Experience working in agile or iterative development environments.
• Proficiency with tools such as Figma, Slack, and Notion. Experience with web technologies such as HTML, CSS, and JavaScript is a valuable plus.
• To be willing to use Oxford commas; this is a non-negotiable.

Why join us?

At Open Government Products, you will have the opportunity to work on projects that make a tangible difference in society. With 70% of our initiatives starting from the ground up, you will have the ownership and freedom to influence products that shape how citizens interact with their government. Join us in using technology for public good, driving innovation, and building a better future for society.

Job description: 

• Develop creative concept and innovative solutions across disciplines and mediums including Visual Identity, Print Design, Packaging, POSM, Digital
• Deliver and maintain agency’s creative vision on all projects from creative brief to design work completion
• Brainstorm and conceptualize design solutions with a creative team when necessary
• Good in presentation skills: able to lead clients  and teammates through their design ideas and rationale.
• Manage time efficiently and work in an organized fashion
• Works well within a team or solo
• Good with feedback and cross department collaborations.
• A quick hand is a bonus in this role. The ability to put together design ideas with some degree of speed would be an important asset
• Manages pressure well and knows when to ask for help
• Vocal and not afraid to speak their opinion.
• Good attitude is a must