Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Key Responsibilities

• Lead the architecture, and development of the advertising platform, including Advertising Setup, Admin Management, Ads CRM, Ads SRM, and MCN Portal.
• Work closely with designers, product managers, and back-end developers to build responsive, user-friendly web applications, ensuring timely, high-quality delivery.
• Facilitate cross-functional meetings to share best practices, drive consistency in engineering processes, and collaboratively address challenges
• Oversee the entire development life cycle, troubleshoot issues, and ensure the front-end applications remain highly available.
• Build and guide a self-driven team, promoting best practices in development and continuously optimizing for reliability and scalability.
• Stay updated on the latest web technologies and trends, evaluating their potential use within the organization to enhance our products.

Requirements

• Bachelor's degree or higher in Computer Science, Information Systems, Software Engineering, or related field.
• At least 5 years of experience in front-end development with expertise in HTML, CSS, JavaScript, and modern frameworks like React, Angular, or Vue.js.
• At least 3 years of leadership experience in managing front-end projects and leading cross-functional meetings and initiatives, with a deep understanding of design patterns and best practices for building scalable, maintainable web applications.
• Expertise in performance optimisation tools (e.g., Webpack, Rollup, Vite) and front-end engineering practices.
• Deep understanding of webpage loading and rendering, with a passion for enhancing user experience.
• Strong logical thinking and a proactive, results-driven mindset with a sense of ownership

Preferred Skills:

• Experience in developing large-scale ToB single-page applications (SPAs).
• Experience in Full-stack development such as Node.js, Express, SSR, GraphQL, DB.

Working Hours: 5 Days Per Week (Inclusive of weekends n PH)

Location: Tampines One

Salary: $4000 - $5000

Job Descriptions

• Manage and oversees smooth daily operations of the restaurant. Ensure compliance with Standard of Operations
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations. Helps implement strategies to continually improve revenue.
• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Achieve company objectives in sales, service, quality and appearance of the restaurant through training of employees whilst maintaining a positive and productive working environment
• Ensure safety, hygiene and cleanliness as required by NEA regulations and company policies. Maintain optimal level of sanitary procedures for all food handling, preparation and in compliance with the standards.
• Review/plan of work to achieve high labour productivity & maintaining efficient labour strength.
• Ensure customer’s needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure or feedback with tact and diplomacy.
• Respond to customer complaints in person at the time of the complaint. Provide positive and proactive interaction with clients.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction.
• To effectively manage a team of kitchen & operations staffs, arrange duty roster, day-to-day operation, to ensure the delivery of both qualitative and quantitative results.
• Handle restaurant administration duties such as POS system, daily and monthly reports, stock taking, ordering with suppliers, attendance, etc.

Requirement

• At least 3-5 years of experience in managing a restaurant, preferably familiar with hotpot restaurant operations
• Strong knowledge in wine and sake
• Excellent interpersonal and communication skills
• Able to thrive in a fast-paced environment and work efficiently under pressure
• Comfortable with handling non-halal food/drinks.

• Assist Assistant Manager to manage day to day FM operations of accounts
• Ensure fulfilment of scheduled commitments for FM teams
• Ensure good planning and execution of service schedules
• Assist in training staff members on proper work processes, operating procedures, equipment servicing, etc., and manage FM engineers’ technical competencies
• Manage Staff deployment and attendance administration
• Motivate site staff and ensure safe & conducive work environment
• Manage customers’ expectation and deliverables and establish rapport for long term customer relationship
• Manage onsite vendors and ensure timely and quality work
• Provides solution proposals to clients for issues encountered onsite
• Provide support to other FM site Teams for any emergency situation
• Ensure continuous site improvements in areas of M&E Infrastructure, green initiatives, and operational processes
• Responsible for FM Quotation submission and obtain of Vendor quotation
• Ensure toolbox / daily ops meeting to be conducted c/w MOM
• To provide regular support to update of the Asset Management, Risk Management, Incident Management, Weekly Report, Monthly Report and Quarterly Report
• Review and provide close support to the onsite team to generate the Lifecycle replacement programme, create opportunities to meet sales revenue targets
• Any other duties assigned by Assistant Manager

About the Company

We tackle engineering challenges to ensure data consistency, security, and scalability. Collaborating with data experts, we optimize models and platforms to enhance user understanding and campaign delivery, fostering growth in a competitive market.

About the Job

We seek an experienced QA Lead to ensure the quality, performance, and reliability of internal systems critical to our mobile gaming operations. This role involves leading QA engineers, collaborating with stakeholders, and maintaining high standards for non-game business tools and platforms.

• Quality Assurance: Develop and manage test plans, address quality issues, and collaborate on system performance improvements with a focus on compliance and security.
• Team Leadership: Lead and mentor QA engineers, resolve escalations, and refine processes for productivity and system quality.
• Collaboration: Coordinate with cross-functional teams to align systems with business goals and resolve quality challenges.
• Recruitment & Reporting: Hire and train QA talent, maintain clear documentation, and report progress, risks, and metrics.

Requirements

You would need min Bachelor’s degree in Computer Science or a related field.

• 8+ years in QA for internet products, including leadership roles; experience with critical business systems preferred.
• Strong expertise in QA methodologies, tools (e.g., Jira, TestRail), and automation frameworks; CRM/ERP knowledge is a plus.
• Proficient in programming languages (e.g., Python, Java, Go) with familiarity in web/server architecture and application frameworks.
• Skilled in automated testing, performance testing, and QA system design with hands-on experience in CI/CD pipelines and server-side testing.

R1332781

Job Description

• Work with users to refine and analyse requirements and develop software solution
• Migration of software systems to cloud environment
• Update software, enhance existing software capabilities, and develop and direct software testing and validation procedures
• Review data profiling and other data discovery activities to gain understanding of data.
• Review data acceptance test results to validate completeness, accuracy and relevance of data attributes

Skills Required

1. Education – Bachelors or higher degree
2. Expertise in Tableau, SQL, and SAP Analytics Cloud, with a strong track record of delivering data-driven solutions
3. Skilled in migrating software applications to cloud and optimizing performance
4. More than 5 years’ experience in Banking Industry, especially in chosen domain (Finance & Risk, Client Lifecycle Management)
5. Exposure to entity data from external data providers – Refinitiv, BvD, Bloomberg, S&P, Moody’s etc
6. Experience in product management for data related deliverables
7. Experience in reading and processing data across various data formats – json, xml etc
8. Exposure to data modelling.
9. Well versed with SQL
10. Understand Data warehousing concepts - Data Standards, Data Models, and Data Mapping.

This role is hired under Mandai X, the growth accelerator and venture building arm of Mandai Wildlife Group.

­­­­­­­­­­­­­­­­­­

We live in a world where the delicate balance with nature has been disrupted. Reversing this trend will require a global effort of unprecedented speed and scale. An impossible task alone. Which is why we challenge ourselves to reach 1 billion consumers, as potential for change can only happen when many come together. And this is where Mandai X can make a difference. Working to influence changes in attitudes, decisions and behaviours.

​

Leveraging over 50 years of experience in inspiring people to value and protect nature as part of the Mandai Wildlife Group, our efforts will spark, catalyse and accelerate innovative ventures in completely new domains to drive growth and impact beyond boundaries. Eliminating the well-entrenched trade-offs faced between commercial, human and the planet’s wellbeing; and blending everything together so that these usual conflicts faced are aligned.

We will redefine what a better life means; and unleash humanity’s collective power to make this change through impactful ventures that enable and empower individuals and companies with everyday choices that not only help them, but also make the world a better place at the same time.

Welcome to Mandai X.

Empowering every pet parent to nurture happy, healthy pets while embracing and advocating for all animals and wildlife.

Mandai X is building a venture that speaks to a deep unfulfilled need pet parents experience – trustworthy guidance for happy, healthy pets. The venture focuses on bringing personalized, effective and accessible care to "pawrents", tailored to the unique needs of their pets.

We are looking for an experienced Engineering Lead (EL) who is moved by a desire to protect and nurture all wildlife as they are about nurturing happy, healthy pets!

As EL you will be responsible for product definition and delivery, working with multidisciplinary team members across design, engineering, business and corporate stakeholders to deliver high quality products, and define the cadence of Engineering best practices.

In this role you will:

Drive technical strategy, architecture and roadmap

• Set the technical vision, strategy and architecture from concept to future state to drive short-and long-term impact
• Partner with internal C-suite and broader corporate stakeholders, cross-functional peers in Engineering, Design and Commercial to translate technical vision into a technically feasible roadmap

Deliver products par excellence

• Lead and drive software delivery, providing visibility of progress and performance
• Effectively align teams and resources to achieve key business priorities on time and at the appropriate scope and highest quality
• Pitch in with code, code reviews, architectural reviews and technical mentoring whenever necessary
• Direct and drive high volume product pushes focusing on speed and quality
• Ensure all internal processes and external services comply with security and privacy policies and regulations (data compliance in particular)
• Build an efficient end-to-end application infrastructure, applying standard methodologies in software estimation and delivery
• Ensure that overall technical practices are scalable, constantly evaluating tech stacks to cater to evolving business needs
• Define and implement an effective, transparent and repeatable process for quality assurance (QA) across all areas of the organization including product development

Build team and drive engineering culture

• Build a team of capable engineers, developing the careers and technical capabilities of all team members
• Cultivate a strong culture of experimentation, delivery and impact
• Identify, validate and manage collaboration with 3rd party services and resources where required

You should have:

• Experience as a full stack engineer with expertise in at least 2-3 languages and frameworks
• Built products 0-1 or end-to-end from initial concept to market launch and testing and iteration, for instance at startups or digital consultancies
• Worked with senior corporate stakeholders and/or familiar working in corporate environments
• Experience building full stack web applications
• Built products for enterprise with a focus on security considerations
• Proven ability to hire, mentor and lead engineering teams
• Worked collaboratively and mobilized multiple stakeholders across multiple disciplines to drive desired outcomes
• Excellent communication and coherence of thought to be able to distil and explain complex technical concepts to general audiences

Additional desired competencies:

• Experience with Node, React, Next.js, REST APIs, Azure, Docker
• Experience building B2C SaaS platforms
• Adaptable, flexible, willing to grow with an evolving organisation and work-scope
• High resilience with an equally high degree of responsibility and accountability

Key Skills:

- Middleware: JBOSS, WebLogic, WebSphere, Apache, Iplanet

- Messaging Platforms: WebSphere MQ, Sterling CD, SFTP and API's

- Infrastructure: Solaris, Linux, Oracle DB

- DevOps Tooling: Jenkins

- Scripting / Coding: Shell Scripting, PYTHON, Groovy

Job Objectives

To analyze, design, plan, co-ordinate, create infrastructure required to run the application environments, install middleware and provide BAU support that includes middleware infrastructure build, monitoring, troubleshooting, resolution of all environments related incidents to the application development team

Key Responsibilities

Candidates are expected to:

• Lead and oversee the environment readiness, review, track and report the overall infra delivery and environment delivery for MPP Program

• Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

• Coordinate with Infrastructure Build teams to assign resources (cluster, storage, network) to build MPP Program

• Discuss and finalize the environment strategy and end to end integrated environment approach.

• Perform environment assessment and collate the details in environment inventory covering connections across all applications.

• Co-ordinate with core infrastructure team to ensure readiness of servers / databases, prepare requirement document.

• Drive the low-level design for application middleware infrastructure for critical applications.

• Orchestrating the environment connectivity setup activities with sever build engineers.

• Gathering requirement and setup connectivity between file gateway, file store to target migration environments work with internal departments.

• Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

• Track and report the migration environment build to program management office and provide daily update on the progress to

• Coordinating with application stream leads to review the data refresh requirement for migration environments and plan releasing the end-to-end integrated environment.

• Act as one of the main points of contact for MPP Build delivery coordinating across managed service partner resources and update the status and highlight the risks.

• Manage environments demand management of all other dependent upstream and downstream applications and Environments.

• Define the monitoring requirement and coordinate with monitoring team to implement the container service status and platform specific monitoring.

• Support application specific monitoring and enable platform to support environment planning, assessment, and approach for Troubleshoot server and network related problems.

• Prepare the system and database backup/restore procedures.

• Working experience in application integration platform (MQ, Connect Direct)

• Technical hands-on experience in building application middleware platforms

• Familiar with system and database backup/restore, disaster recovery procedures and Load balancers.

• Troubleshoot Control M job failures and assist in re-run as appropriate.

Key Requirements

The candidate must have 12 - 15 Yrs of working experience in the following areas:-

• Lead and oversee the team, review, track and report the overall infra delivery and environment delivery.

• Unix/Linux administration

• Excellent Middleware platform knowledge (Weblogic, JBOS, MQ & CD)

• Middleware deployment automation

• Working experience in DevOps Tools (Jenkins, Bitbucket)

• Excellent knowledge of MS SQL-Server / Oracle

• Excellent communication and influencing skills

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Passionate about patient safety and quality (PSQ)? Join us at the Institute for Patient Safety & Quality (IPSQ) where our team is dedicated to designing concepts and initiatives to enhance patient safety.As the Assistant PSQ Lead, you will collaborate with domain experts, manage impactful projects, educate staff on improvement methodology and tools, and publish best practices to enhance patient safety and quality (PSQ).

You will facilitate large-scale sharing and form partnerships/networks/community of practices with clinical domain and industry experts to identify and work towards eliminating potential patient safety risks.Additionally, you will guide project teams to understand the current process, determine goals and measurement indicators to guide improvement and sustain change. You will also be involved in education and training, designing, conducting, and evaluating training programmes, sharing best practices through publication, and managing the cluster improvement portal to encourage project registrations and selecting project ideas that contribute to cluster improvement.

Furthermore, you will be responsible for writing PSQ-related proposals for funding applications, conducting literature reviews, and performing environmental scanning and analysis for insights and trends to identify growth opportunities.

Requirements

• Relevant Postgraduate Master's with at least 3 years of relevant experience and demonstrated competency, or
• Relevant Bachelor’s Degree with at least 5 years of relevant experience and demonstrated competency
• Proven track record in PSQ initiatives and project management
• Strong analytical, organisational, and interpersonal skills
• Experience with data management and statistical analysis
• Demonstrate a commitment to patient safety, quality, and standards, including a dedication to continuous improvement, innovation, and effective communication for collaborations and learning

Looking for an immediate starter, preferably with prior managerial experience. Candidates with knowledge and hands-on experience in major accounting software such as SAP or Workday are highly preferred.

Job Details:

• Contract: 3 year
• Location: West - Namly Avenue (nearest MRT : Sixth Avenue)
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job Description:

1. Support Department Head to:

• Supervise a team staff to oversee smooth operations flow in meeting the company's objectives and key performance indicators.
• Ensure the internal control framework is in place.
• Responsible for timely and accurate reporting on sub-ledger including bank recompilation and accounts analysis.
• Continuously evaluate policies and procedure, tweak processes to gain productivity and seek compliance with internal controls.
  

2. Effective Change Manager

• Drive changes in Finance Ops processes to meet changes in business requirements.
• Keep updated on technological advancements in AP/AR systems arena and review/evaluate their suitability for the business.
• Implement best practices to AR/AP process
  

3. Responsible for following up on the abnormalities detected by Data Analytics and report on findings from the investigation.

4. Liaise with internal and external auditors, bankers, other divisions and external vendors on payment related matters.

Project Management:

1. Driving process simplification and lead the implementation of standardization and scalable processes.
2. Participate in the implementation and maintenance of technology driven initiatives (e.g. Robotic Process Automation, Data Analytics).
3. Involve in the development, migration and enhancement of the Source systems and Finance system.'

Qualifications:

1. Degree in Accounting, ACCA or equivalent professional qualification
2. At least 5 years of relevant commercial experience.
3. Knowledge and hands-on experience in any of the major accounting software (eg SAP, Workday)
4. Experience with system changes implementation and UAT.
5. Proficient in Microsoft Excel, Words and PowerPoint
6. Sound knowledge of GST and Withholding tax
7. Audit experience would be a plus.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://sg.go.persolkelly.com/job/apply/10470

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

• Basic up to $10,000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Bukit Batok
• Normal working hours

Job Responsibilities:

Market Strategy and Development

• Conducting market analysis and trend forecasting to inform sales strategy.
• Identifying new business opportunities and markets to drive growth.
• Aligning sales strategies with overall company objectives, ensuring a cohesive approach.
• Developing and executing tactical sales plans.
• Focusing to meet short-term sales goals and targets.

Team Management and Development

• Hiring and developing sales personnels to drive growth.
• Creating and maintaining a high-performance sales culture that rewards innovation and excellence.
• Implementing performance metrics and evaluation to measure team success.
• Providing coaching and mentorship to team members.
• Conducting regular performance reviews.

Customer Relationship Development and Marketing

• Managing key accounts and resolving escalated customer issues, ensuring high customer satisfaction.
• Identifying upselling and cross-selling opportunities.
• Building strong relationships with customers and partners.
• Savvy with both B2B marketing and B2C marketing, including digital and omnichannel marketing.

Financial Management

• Managing the overall sales budget, ensuring effective allocation of resources.
• Forecasting revenue and setting pricing strategies to drive growth and profitability.
• Reporting sales performance to the BOD and stakeholders, providing insights and recommendations for improvement.
• Other ad hoc duties as assigned by management.

Requirements:

• Minimum of 10 years of relevant experience in healthcare / medical sector, with proven sales leadership & managerial role.
• Minimum Bachelor's degree in Business, Marketing, or a related field.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a well-established MNC, market leader in the Water industry. They are looking for a Project Buyer to assist their Procurement team for the next phrase of their business. They are located in Central – easily accessible. This Senior Purchaser would be responsible for :

• Manage procurement of goods/services, supplier relationships, and delivery timelines.
• Streamline purchasing processes and maintain commodity knowledge to optimize efficiency.
• Support the Procurement Manager with bid preparation, contract negotiations, and supplier evaluations.
• Ensure compliance with safety and company policies, and resolve any procurement issues.

Job Requirements:

• Diploma / Degree in any discipline
• Minimum 3 years of relevant experience in Oil & Gas industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

- 2 years contract (renewable)

- Up to $7k + Annual PB

- AMK

- Mon to Fri, 8:30am to 6pm

Job Responsibilities:

• Collaborate with senior leadership and key stakeholders to develop and implement strategic plans aligned with business objectives and market opportunities.

• Conduct market research, competitive analysis, and industry trend analysis to identify growth areas, market gaps, and opportunities for differentiation.

• Lead the strategy planning process, including defining goals, priorities, timelines, and resource allocation.

• Develop strategic initiatives, action plans, and KPIs to track progress and measure the success of strategic objectives.

• Facilitate cross-functional collaboration and alignment across departments to ensure effective execution of strategic initiatives.

• Monitor industry trends, regulatory changes, and market dynamics to inform strategic decision-making and adjust plans as needed.

• Prepare and present strategic recommendations, business cases, financial models and performance reports to senior leadership and stakeholders to support decision-making.

• Drive a culture of continuous improvement, innovation, and excellence in strategic planning and execution.

• Act as a strategic advisor to senior leadership, providing insights and recommendations on key business issues.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Working Hours:

• Mon to Fri, 8:30am to 6pm

Salary:

• Up to $7k + Annual increment + Annual PB

Location:

• AMK

Requirements:

• Bachelor's degree in Business Administration, Finance, or a related field; MBA or equivalent advanced degree preferred.

• 5 years of experience in strategic planning, business development, or related roles, preferably in the BPO or professional services industry.

• Strong analytical skills with the ability to analyze data, extract insights, and develop actionable strategies.

• Excellent communication, presentation, and interpersonal skills with the ability to influence and collaborate across all levels of the organization.

• Proven track record of developing and executing successful strategic plans that drive business growth and profitability.

• Experience in project management, including planning, execution, and monitoring of strategic initiatives.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.

• Strategic thinker with a results-oriented mindset, attention to detail, and a focus on driving measurable impact.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Company’s Profile

Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking an Team Lead, Accounts to join their team and contribute to their ongoing success.

Location: Alexandra (Office shifting to Bukit Gombak in Jan 2025)

Working hours: Monday to Friday, 8.00am to 5.30pm

Responsibilities:

• Managing, training, and evaluating accounts payable staff members.
• In charge of data validation, and processing of invoices to vendors and employee reimbursements.
• Maintain accurate and complete financial and client records.
• Compile, analyze, and report financial information to management and clients.
• Building and maintaining relationships with staff, clients and vendors.
• Ensures that systems, policies, controls and procedures adhere to company policies while functioning with accuracy and timeliness.
• Standardize procedures to generate efficiency in-house and create internal templates to be used by the company.

Requirements:

• Min. Diploma in Accountancy / Accounting / Banking & Finance, Business Management or related fields
• Min. 1-2 years’ experience in a Supervisory role
• Knowledge and prior experience of SAP would be an added advantage

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Job Scope:

• Responsible for SWIFT Application Alliance Messaging Hub (AMH) and SWIFT related infrastructure support.
• Responsible for configuring/supporting SWIFT AMH.
• Responsible for end-to-end implementation of SWIFT AMH.
• Perform requirements gathering, analysis, solutions design and review.
• Participate in systems integration testing (SIT) and coordinate with application teams, users, non-application IT teams, and user acceptance testing (UAT), inclusive of deployment of solution.
• Track issues and follow up until the closure.
• Support, coordinate and lead all technical activities regarding solutions delivery for the area – for both business-as-usual and project delivery.
• Development of reports from SWIFT AMH database.
• Configure, build, and test the application or technical architecture components.
• Collaborate with other developers, designers, and architects to ensure configurations meet requirements and performance goals.
• Assist in transitioning application components to testers.
• Address defects and performance issues identified during testing.
• Document the application for maintenance purposes.
• Monitor and review production stability i.e. manage number of issues, reoccurrence, processes, change control, etc.
• Assist to generate reports using AMH database and Native SQL.

Job Qualifications:

• Degree in Computer Science / Information Technology or equivalent.
• At least 6 years of working experience on SWIFT Payment Systems.
• Excellent product knowledge and hands-on experience on Alliance Messaging Hub (AMH) SWIFT related solutions, infrastructure and products e.g. GPI, SAG/SNL.
• Expertise in upgrade or migration of SWIFT AMH / SWIFT Alliance Gateway (SAG) / WebPlatformSE / HSM and Swiftnet link.
• Experience in development, SIT/UAT/production support, configuration and optimization of SWIFT AMH applications.
• Solid experience in IT Security and SWIFT CSP, IBM MQ.
• Good knowledge in messaging interfaces - JMS, IBM MQ (event based, message driven) and SWIFT Message Types in ISO20022.
• SWIFT messaging protocol and standards is a plus (FIN, FileAct, RMA, MT, BIC, LT).
• Experience in Javascript, jQuery, HTML5, CSS3, IBM MQ, MySQL, Oracle DB.
• Experience in BMC Control-M for scheduling, running batch jobs.
• Experience in issue tracking and version controlling using Jira, GIT, Aldon LM.
• Comprehensive knowledge in software engineering with Javascript, React (including Redux/Flux) and JSX, Java expert, troubleshooting skills in Java, J2EE.
• Exhibits problem-solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in Financial Services industry supporting mission critical applications is a big plus.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

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Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

Job Responsibility:

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.
• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.
• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Qualification:

• Minimum 3 years of relevant working experience.
• Experience in desktop engineering, system administration, or related IT roles.
• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Leadership abilities including project management, team collaboration, and mentoring
• Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Purpose

• The role holder will act as the governance and risk initiative lead across Corporate & Investment Banking (CIB), to ensure that the committee is furnished with effective and timely risk insights, the non-financial risk profile and associated remedial actions. The role will also involve working closely with other governance leads within constituent CIB businesses to ensure that risk governance and reporting remain effective across subordinate risk committees with common principles adopted across all.
• The role holder will demonstrate strong Subject Matter Expertise (SME) across the broad spectrum of non-financial risks thereby contributing to the formation of risk insights and remedial actions to improve the non-financial risk profile.

RESPONSIBILITIES

Strategy

• Provide CIB wide governance and risk reporting coverage across the broad spectrum of non-financial risks.
• Drive risk initiatives around automation and analytics to support effective and timely risk identification.
• Act as a central point of contact for CIB for the first line on Risk and Control-Self Assessments and the implementation of Standard and policy changes.
• Collaborate with Risk Framework Owners (RFOs) to translate high-level policies into actionable, risk-based business journey control standards across the CIB businesses,
• Build a shared understanding of risk-based priorities across the CIB businesses, collaborating closely with both 1 Line of Defence (LoD) and 2LoD stakeholders to drive a unified approach.

Business

• Partner with the business to become a trusted advisor and team player focused on delivering the right risk management outcomes for CIB.
• Co-ordinate and deliver business wide review initiatives and project-based activity focused on specific non-financial risks across the business areas within the overall CIB business.
• Work collaboratively with 2LoD functions and Standard Owners to provide on-going feedback on the refinement of these and help manage the effective implementation of these across CIB.

Processes

• Drive, co-ordinate as appropriate 1LoD/2LoD working groups to drive effective, practical and timely embedding of policy requirements, RCSAs and other risk initiatives demonstrating strong cross-team collaborative skills.
• Collaborate with key stakeholders to ensure a risk-based approach in the execution of control monitoring and risk management activities and help manage CIB wide projects on Process Universe design, Risk and Control Simplification.
• Embrace an agile risk management approach to promote both a pro-active approach to risk management and a culture of continuous improvement.
• Enhance the feedback loop between the different lines of defence and external parties to ensure that weaknesses or gaps identified through review activity driving read across activity as appropriate.

People & Talent

• Cultivate and develop talent within the team to support individual and team objectives.

Risk Management

• Drive risk initiatives across CIB to ensure that strong risk governance, first line risk management and a proactive risk management and identification philosophy takes hold across the business.
• Drive and contribute to innovation and strategy for first-line risk management through the use of data analytics, automation and other tools for portfolio level risk analysis, Risk and Control Self Assessments and assurance.
• Support the effective management and oversight of non-financial risk management through owning and collaborating on risk initiatives across CIB, aligned to top and emerging risks.
• Continue the refinement of automated and analytical risk reporting across CIB.
• Lead on pan-CIB training initiatives to improve standards, raise awareness and improve outcomes for non-financial risk identification and remediation.

Governance

• Oversee effective risk governance and reporting for CIB across its key non-financial risk governance committees.
• Work collaboratively with governance leads across CIB to ensure that governance and risk committee reporting follow best practices and are effective at provide the requisite levels of risk insights, narratives and mitigating actions to address top and emerging risks.
• Provide regular, clear, risk focused updates for senior management and the CIB Non-Financial Risk Committee, demonstrating insights and delivery against the residual risk profile.
• Report and escalate on a timely and transparent basis to business management and appropriate governance forums on items including emerging risks, key control deficiencies, review outcomes, and material incidents as applicable and support the implementation of agreed actions.
• Responsibility for promoting and maintaining a strong and effective first line of defence risk culture across the CIB businesses.

Regulatory & Business Conduct

• Support internal 2LoD Assurance Teams and 3LoD GIA and external parties including regulatory authorities on engagements as required.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CIBMT
• CIB, COO MT
• CIB Conduct and Control MT
• CIB, Business Control & Governance Leads
• CIB, CROs
• CIB, Head of CFCC
• CIB, Head of GIA
• External regulatory authorities

Other Responsibilities

• Embed Here for good and Group’s brand and values in CIB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• 12+ years of financial services experience in governance and risk reporting
• Bachelors Degree in Finance or any equivalent
• Proficiency in risk and governance ideally in the CIB space
• Strong relationship building and management and ability to engage stakeholders at different levels of seniority
• Strong influencing and communication skills - oral, written & presentation
• Demonstrates understanding of and commitment to the Group's core values

Role Specific Technical Competencies

• Business Markets
• Data Gathering & Analysis
• Effective Communication
• Operational Risk
• Achieve Results
• Spot Opportunities
• Solve Problems

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Your Profile

We seek individuals with highly developed conceptual, strategic, and analytical skills, capable of striking a balance between visionary thinking and practical solutions. A business-oriented mindset coupled with effective storytelling will drive your success. We are looking for self-starters ready to take on responsibilities with enthusiasm in an everchanging environment.

Your Role

As a Lead ML Engineer, you will play a leading role in operationalizing ML Models developed by data scientists. You will serve as the focal point for ML model refactoring, optimization, containerization, deployment, and quality monitoring. Your main responsibilities will include:

• Conduct reviews for compliance of the ML models in accordance with overall platform governance principles such as versioning, data / model lineage, code best practices and provide feedback to data scientists for potential improvements
• Develop pipelines for continuous operation, feedback and monitoring of ML models leveraging best practices from the CI/CD vertical within the MLOps domain. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.
• Optimize AI development environments (development, testing, production) for usability, reliability and performance.
• Have a strong relationship with the infrastructure and application development team in order to understand the best method of integrating the ML model into enterprise applications (e.g., transforming resulting models into APIs).
• Work with data engineers to ensure data storage (data warehouses or data lakes) and data pipelines feeding these repositories and the ML feature or data stores are working as intended.

Technical Skills

• 7 to10 years of experience as a ML Engineer, working with Python, ML libraries, and large-scale data processing framework.
• Advance proficiency in Python used both for ML and automation tasks.
• Experience in working with ML libraries such as Panda, NumPy, H2O, or TensorFlow.
• Experience in working with large-scale data processing framework, such as Hadoop, Spark, or Dask.
• Knowledge of OpenShift / Kubernetes is a must-have.
• Good knowledge of Bash and Unix/Linux command-line toolkit is a must-have.
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Knowledge in the operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, Dataiku, H2O, or DKube).
• Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.
• Knowledge of cloud platforms (e.g. AWS, GCP) would be an advantage.

Key Highlights:

• Central Location
• Permanent Position
• Bonus + comprehensive benefits package

The Integration Specialist/ Lead is responsible for leading the integration, optimization, and enhancement of IT tools across the organization. This role will develop and implement transformation strategies to ensure the IT toolset aligns with evolving business needs, supporting operational efficiency, compliance, and security. The ideal candidate is a technical expert with a collaborative approach, dedicated to driving innovation, process improvement, and cross-functional collaboration.

Responsibilities:

• Develop and implement strategies to set up and adopt new tools, uplift the current toolset, to meets scalability, reliability, and security standards.
• Identify opportunities for tool enhancements and recommend solutions that align with the organizations transformation roadmap.
• Work closely with application and infrastructure teams to design and deploy solutions for system and tools integration
• Ensure that all integration meet compliance, security and regulatory requirements, and best practices for data integrity and access control.
• Enhance and support integration initiatives through patch automation and Privileged Identity Management (PIM) solutions.
• Manage and configure integration tools (E.g. Ansible/ Tenable/ ELK etc)
• Act as a liaison between technical and business team, gather requirements to facilitate smooth tool adoption
• Perform testing to ensure seamless tool integration.
• Maintain detailed documentation of tool integrations, configurations, and workflows.
• Provide regular updates to key stakeholders

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT tools integration, with hands-on experience in setting up and adoption.
• Ability to enhance and configure tools to enable seamless integration across systems.
• Demonstrates strong knowledge of IT compliance and security requirements.
• Proficiency with IT tools (e.g., Ansible, ELK, Sailpoint, Device42, Tenable, DevSecOps) is a must.
• Excellent analytical skills for diagnosing and resolving integration and compatibility issues.
• Excellent problem-solving and communication skills.

Interested applicants, please submit updated resume in MS format via the Apply button.

Position and remuneration will be commensurate with skills and experience.
We regret that only short-listed candidates will be contacted.

Careerally Pte Ltd | EA Licence: 24C2215
Josephine Xie | EA Registration No: R1874897

Overall responsibility and accountability for the development and institutionalization of the quality, risk, and compliance (QRC) program of our APAC Work Dynamics business in close coordination with Workplace Management, Markets, and Regional Operations. Guarantees the continual compliance to quality and risk standards for product and service delivery, and enables and sustains processes to ensure reliability and consistency of QRC programs supporting operations. Responsible for implementing QRC and strategic operational goals to exceed customer expectations for product and service quality, cost and delivery, and supporting operational excellence for internal and external operations. Work closely with internal and external key stakeholders, providing expertise, coaching, and analysis of improvement opportunities and corrective actions. Responsible for all areas of the QRC audits within the region, and provides independent review and evaluation of compliance posture across internal operations and client service delivery as appropriate. Lead implementation of the global quality management and risk management systems within region, striving for best in class business practices to deliver to the customer’s expectations and manage teams and projects across the business. S/he will provide clear leadership and vision, inspire and motivate staff to achieve excellence. Monitor and report QRC Key Performance Indicators across all areas of the business, and applies appropriate analytical tools and models to trend and identify opportunities for improvement. Provides QRC subject matter expertise to create responses client RFPs for new / expanded services, and defines appropriate resource models for new client engagements. Participates on new client transition projects, and supports quality and risk management program implementations on new accounts.

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

· Responsible in full sets accounting and regulatory reporting

· Min Degree/ Professional Certificate – ACCA/ CPA

· Salary up to $ 7,000

· Min 5 years of financial reporting with strong knowledge of IFRS, SGAAP and JGAAP

· 6 Months Contract (Maternity Contract)

Job Responsibilities:

· Lead global financial reporting, ensuring compliance with IFRS and local GAAP.

· Oversee monthly, quarterly, and annual financial closings and consolidations.

· Manage corporate tax and GST filings, addressing tax authority queries.

· Coordinate with internal and external auditors to streamline audit processes.

· Serve as the primary contact for financial reporting inquiries.

· Lead and develop a high-performing finance team.

· Identify and implement process improvements to enhance efficiency and accuracy.

· Review and update financial policies to align with regulatory changes.

· Foster a culture of accountability, continuous improvement, and professional growth.

To be successful, you'll ideally have:

· Min Bachelor Degree or Professional Certificate – ACCA/ CPA

· Min 5 years of financial reporting experience dealing with full sets accounting under financial industry

· Excellent knowledge in IFRS, SGAAP, JGAAP

· The ability to analyze problems, provide solutions, and challenge information to reach mutually agreeable outcomes.

· Excellent multitasking and stakeholder management skills, along with the ability to manage competing deadlines effectively.

Should you be keen, please send your cv to [email protected] or reach out to me at +65 8869 8708.

I regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible

The Change Lead for the o9 program is responsible for driving and managing the transition to future way of planning, ensuring seamless integration with other ongoing projects and x-functional Solutions. This role involves leading cross-functional teams, developing and executing change management strategies, and ensuring stakeholder alignment. The Change Lead facilitates effective communication, training, and support to promote user adoption and optimize business processes across the organization.

How you will contribute

You will:

• Lead the execution of the E2E planning transformation and O9 Change Management plan (CM Deployment Guide) in the region and provides updates per the governance plan
• Align region to the vision and document region outcomes and success criteria
• Validate BU readiness to start the deployment and coach BU Change Champion
• Localise the Change Management Deployment Guide with BU Change Champion to meet BU needs
• Coaches, develops, guides BU Change Champions and Key Users on how to complete change management activities
• Responsible for regular timely mass communication content development for broadcasting, townhall, newsletter etc
• Ensures Region/BU/Market leaders are aware, aligned, and visibly support the change
• Facilitates Leading Through Change, Thriving Through Change, and Key User Training Facilitation Skills sessions in the BU
• Supports kick-off and other large engagement events in the BU
• Monitor and assess change readiness and share with region and program stakeholders
• Monitor and assess adoption and share with region and program stakeholders
• Complete lessons learned and to recommend improvements to the CM Deployment Guide

Capability Requirement

• Experience of leading Change for large business/digital transformation programs
• Understanding of Changeability Framework
• Strong network/stakeholder management skills
• Working knowledge of planning business process, role and integrated business scenarios
• Able to navigating through complex organization structure
• Strong communication and positive influence skills, a story teller
• Leadership skills to be able to influence multiple level and communicate vision/strategy clearly
• Organization capability to deliver concrete change/communication plans
• Resilient selling skills to communicate vision consistency