Sales & Marketing:

• Develop and execute strategic sales and marketing plans to maximize revenue and profitability across diverse markets.
• Identify and cultivate strong relationships with key customers, ensuring their needs are met and exceeded.
• Proactively seek out and secure new business opportunities within the poultry industry.
• Gain a thorough understanding of customer requirements and challenges to offer tailored poultry product solutions.
• Deliver compelling sales presentations that highlight the unique value proposition of our products.
• Negotiate and finalize sales contracts, consistently achieving and surpassing assigned targets.

Customer Service & Support:

• Cultivate lasting relationships with existing clients, providing exceptional service and support.
• Promptly address customer inquiries and concerns,demonstrating a commitment to their satisfaction.
• Proactively identify and resolve potential stock issues to prevent wastage or product unavailability

Market Intelligence & Strategy:

• Stay abreast of industry trends, competitive landscape, and emerging technologies.
• Leverage market insights to adapt sales strategies and identify untapped growth opportunities.
• Participate in industry events, trade shows, and networking opportunities to expand our market reach.

Collaboration & Reporting:

• Collaborate closely with marketing, production, and logistics teams to ensure a seamless customer experience.
• Prepare accurate sales reports, forecasts, and analyses to inform business decisions and strategic planning.

Requirements:

• Minimum of 3 years of proven experience in F&B foodservice sales, with a strong background in the poultry industry.
• Exceptional communication, interpersonal, and negotiation skills in both English and Chinese.
• Demonstrated ability to build and nurture relationships with key stakeholders.
• In-depth knowledge of the poultry industry, including products, applications, and market trends.
• Self-motivated, results-oriented, and adaptable to a fast-paced environment.
• Strong time management, organizational, and problem-solving skills.
• Proficiency in Microsoft Office Suite.
• Willingness to travel for client meetings and industry events.

- handle full sets of accounts

- using ACCPAC software

- handle human resource and related work

- at least 2 years working experience in construction companies

- liaise with company secretary, auditors and relevant authorities

- admin duties for managing company assets, building issues such as lift and company lorry

- handle staff & worker salary, remuneration, leave & other matters etc

Benefits:

• Nearby MRT (Kaki Bukit Station)
• Commission
• Incentive

Job Summary:

We are looking for passionate personnel in our company to build branding, foster brand engagement and improve operational efficiency.

You will develop creative campaigns and promotional events that can make a difference for our company’s success according to trends.

Monitoring market trends and identifying new media opportunities in line with business and client considerations; Search, recommend and seek approvals for new online sales channels.

The goal is to reach out to the market and cultivate the customer’s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth.

Key Responsibilities:

• Manage various Ecommerce platforms such as Lazada, Shopee, Amazon, TikTok, etc.
• Lead and strategize in creating content for all social media, FB, IG, TikTok, etc.
• Develop and implement integrated digital marketing strategies across all digital channels, website, social media, mobile, email, etc.
• Responsible for the full spectrum of online marketing sales and campaigns.
• Come out with good website contents such as banners, promotions, product designs and more.
• Maintain and upload product listing including content for various e-commerce partner’s platforms.
• Ensure all products information such as pricing, inventory, etc are up to date and availability
• Monitor all e-commerce orders and ensure that the orders are fulfilled from order to delivery and aftersales.
• Responsible for e-commerce projects in the pipeline and to work with individuals and teams to ensure that they are delivered on time.
• To drive the sales process consistently to meet or exceed targets.
• Plan, develop and implement strategies within the company's budget to attract and retain online customers. This could range from implementing and optimizing digital ads strategies or improving the user experience of our website and developing new content to improve conversion rates.
• To implement, conceptualize and develop brand-wide marketing initiatives through Company website, Facebook, EDM and SMS channels.
• Managing customer’s comments and reviews through social media and e-commerce platform
• Tracking and analysis of customers data to identify the market trends and opportunities.
• Chatline support & Customer Service: Provide response and to inquiries, comments and reviews on various channels on social media, e-commerce platform, phone or emails.
• Able to implement email marketing to target audience and customers through email.
• Compiling, generating, analyzing and creating reports across all e-commerce platforms.
• Payment reconciliation from all online platforms.
• Admin duties such as order processing, payment reconciliation etc.
• Assist in ad hoc assignments as required

Requirement:

• Degree/Diploma in Marketing/Advertising/Communication or a related discipline
• Data analysis of digital media performance with reporting tools.
• Experience with various e-commerce platforms/systems, (e.g., Magento, Lazada, Shopee, Amazon, Shopify, Grab etc.).
• Skill and knowledge in digital & social media marketing, Google, Instagram, Facebook, Tik Tok, Xiaohongshu.
• Experience in website creation and maintenance.
• Proficient in Microsoft Office Excel, Word, PowerPoint
• Good in design software such as Adobe Photoshop/Illustrator
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Strong people and time-management skills
• Good communications and interpersonal skills
• Detail-minded, well organized, self-starter, able to handle multi-task and work under pressure;
• Accept & understand e-commerce may have odd work hours at different time of day during major campaign

My client located near Tai Seng is seeking an Accounts Assistant with full set of accounts to support the FC in day to day accounting transactions.

1. Performing day to day accounting transactions

2. Journal entries

3. Ensuring payments, amounts and records are correct.

4. Working with spreadsheets, general ledgers and journals.

5. Recording and filing cash transactions.

6. Controlling credit and chasing debt.

7. Invoice processing and filing.

8. Processing expense requests for the accountant to approve.

9. Bank reconciliation.

10. Liaising with third party providers, clients and suppliers.

11. Updating and maintaining procedural documentation.

You should have at least 1-3 years of accounting experience, preferably with full set of accounts experience but not a must.

Added advantage if you have knowledge of SAP business one

This is a six month temp contract to cover maternity leave and subject to further extension

Hybrid work mode with 2 days WFH

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Job Responsibilities:

• Support the Schools, Centres and Shared Services on their needs in the areas of communication, crisis management, publicity, media, social media, websites, events, Heritage Centre and PDPA.
• Assist to develop and implement branding strategies and campaigns to increase mindshare for the One APSN brand.
• Build and nurture relationships with media and influencers to enhance publicity.
• Copywrite and assist in the production of the Annual Report and communications collaterals.
• Create content for various platforms including websites and social media platforms.
• Produce communication and Public Relation materials for fundraising, partnerships and volunteering.
• Support the development and execution of digital marketing campaigns across various channels, including website, social media and email.
• Manage APSN’s social media presence, including content strategy and creation, scheduling, monitoring, and community management of social media channels.
• Monitor and analyse the APSN’s performance metrics such as web analytics, social media analytics, and campaign results.
• To be involved in any other projects and duties as assigned.

Job Requirements:

• Bachelor Degree in Mass Communication / Marketing or equivalent
• At least 3 to 4 years of relevant experience
• Familiar with using WordPress and other content management systems to update websites.
• Experience in digital marketing, social media content creation/management, and applying data analytics to assess effectiveness.
• Familiar with MS Office, Google Drive, and design software.
• IT savvy and able to learn to manage new systems easily like EDM system, enterprise systems, etc.
• Well-versed in photography.
• Attention to details, with the ability to work independently and in a team, to meet deadlines.
• Ability to communicate with stakeholders of all levels.
• Strong proficiency in the English language, both spoken and written. A second language will be an added advantage.
• Excellent writing and content creation skills, with experience in creating engaging digital content (written, visual, and video).
• Experience in producing marketing collateral from Annual Reports, newsletters to corporate videos.
• Experience in planning and executing integrated end-to-end publicity campaigns, both online and offline, and across various platforms.

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Job Description & Requirements

We are looking for a passionate and highly committed Admin executive to join our team. We have journeyed from a start-up company to growth mode and now expanding our client reach beyond Singapore to SE Asia and the Middle East, growing with our best-in-class customers and partners. If you enjoy challenging work that pushes your limits, please explore joining our exciting new chapter to be part of a multi-company Unicorn in the making.

Responsibilities

• Handle arrangements for visiting clients and respond to email queries
• Maintain office environment & hygiene
• Purchase and replenish office/pantry / cleaning/stationery / employee uniforms & supplies
• Manage mailing and dispatch/logistics services
• Manage asset management, arrange quotes for office repairs and maintenance
• Maintain proper filing mechanisms
• Coordinate and oversee travel arrangements
• Organize birthday celebrations, team-building events, and annual company events
• Manage customer greetings and gifts during festive seasons

Requirements

• Willing to work at the front desk reception
• Diploma in Business Administration, Management, or a related field
• Minimum of 2 year of relevant work experience in office administration or a related field
• Knowledge of office management and customer service principles
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and within a team

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Job Description & Requirements

We are looking for a passionate and highly committed Admin executive to join our team. We have journeyed from a start-up company to growth mode and now expanding our client reach beyond Singapore to SE Asia and the Middle East, growing with our best-in-class customers and partners. If you enjoy challenging work that pushes your limits, please explore joining our exciting new chapter to be part of a multi-company Unicorn in the making.

Responsibilities

• Handle arrangements for visiting clients and respond to email queries
• Maintain office environment & hygiene
• Purchase and replenish office/pantry / cleaning/stationery / employee uniforms & supplies
• Manage mailing and dispatch/logistics services
• Manage asset management, arrange quotes for office repairs and maintenance
• Maintain proper filing mechanisms
• Coordinate and oversee travel arrangements
• Organize birthday celebrations, team-building events, and annual company events
• Manage customer greetings and gifts during festive seasons

Requirements

• Willing to work at the front desk reception
• Diploma in Business Administration, Management, or a related field
• Minimum of 2 year of relevant work experience in office administration or a related field
• Knowledge of office management and customer service principles
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and within a team

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Responsibilities:

1. Manage the end-to-end recruitment process, including job postings, resume screening, interviewing, and hiring decisions.
2. Coordinate and conduct new employee orientations to ensure a smooth onboarding process.
3. Manage the entire spectrum of payroll functions for a workforce, encompassing monthly payroll processing, ensure payroll tasks are executed accurately and promptly.
4. Mediate conflicts and facilitate resolution between employees or between employees and management.
5. Administer employee compensation and benefits programs, including salary reviews, bonus plans, and insurance.
6. Implement and manage performance appraisal processes to evaluate employee performance fairly and objectively.
7. Identify internal and external training opportunities to support employee growth and career development.
8. Develop, implement, and enforce HR policies and procedures to ensure compliance with relevant laws and regulations.
9. Manage day-to-day office operations. Handling daily administrative work, office supplies & procurement, company events, fixed assets, facilities, and company vehicle.
10. Any other HR or Admin related ad hoc.

Requirement:

1. Preferably HR field Diploma or Degree.
2. 3 years Experience in construction industry is required for this role.
3. Good spoken and written skill in both English and Mandarin Language.
4. Ability to multitask and work under pressure.
5. Ability to work independently and self-motivated.
6. Experience with Info-tech HRMS will be an advantage.

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $3,000 - $3,800

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Objective

• Assist the Finance Manager/Senior or Finance Executive to handle Accounts Payables
• Assist and support the Finance Manager in delivering high standards of finance services in a property management environment

Key Responsibilities

• Handle expense approvals and purchase orders and ensure they are inputted into Yardi system accurately and timely
• Process invoices for payments within stipulated timeline
• Handle refunds timely
• Handle all AP invoices/credit notes entries
• Handle all cashbook entries
• Maintain and update financial reports
• Prepare payment vouchers and cheque issuance
• Assist in daily administrative tasks including liaising with vendor.
• Maintain records and supporting documents in accordance with company policies and compliance.
• Undertake ad hoc assignments when necessary

Key Competencies & Performance Measures

• Successful completion of Finance scheduled activities
• Ability to work under pressure and meet set timelines
• Meticulous, independent, hardworking and willing to learn
• Ability to deal with complaints timely and tactfully
• Compliance with standards and audit requirements

Required Qualifications & Experience

• Proficient computer skills - including Microsoft Excel, Word, Power point and Outlook
• Team player who is also able to work independently with minimal supervision.
• Meticulous, organized and good customer service skills
• Able to multi-task with good time management skills
• Possess initiative and professionalism with the ability to organize and prioritize work

Part-Time Ecommerce Order Fulfillment Executive

Salary: $7 to $9 per hour (depending on experience and qualification)

Working location: Right beside Paya Lebar MRT

Students or homemakers staying near Paya Lebar are welcome to apply.

Job Description:

• Picking, checking, packing and labeling goods
• Organising products to ensure it is accessible and easy to find
• Updating of ecommerce online products
• Updating of stocks number in excel
• General housekeeping to ensure workplace is neat and tidy
• Any other ad-hoc duties assigned

Job Requirements:

• Able to read and write in english
• Able to work for long term
• Able to load and unload products from 1kg to 13kg onto the trolley
• 10.30am to 2.30pm or 3pm to 7pm Flexible (Mon to Fri)

Reasons to join us

• Our Office is conveniently located right above Paya Lebar MRT Exit C
• Newly renovated and air-conditioned warehouse office
• Staff discount on pet supplies
• Work in a fun and informal environment
• Fully stocked pantry with snack and beverages
• Entertained by furkids in the office
• Good performer will have an opportunity to convert to Full Time Position

How to Apply

• Whatsapp 8767 5709 and text a short introduction about yourself (100 words)
• State what is your expected salary per hour.
• Please also send your Résumé via Whatsapp.

Roles & Responsibilities

• General administrative work, including data entry, filing.
• Assist in preparing incoming and outgoing letters, mail, and sorting out mailers, bills, etc.
• Admin cum Accounts Assistant is responsible for maintaining the financial records and providing administration support for the smooth flow of the company.
• Able to liaise with English and Mandarin-speaking clients.
• Undertake ad-hoc duties whenever assigned.
• Record transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.
• Record transactions and events relating to sales, purchases, receivables, payables and cash.
• Managing incoming shipment

Job Requirements

• Proficient in Microsoft Office
• Min 1-2years of relevant working experience
• Educational qualification in Accounting or relevant
• Fresh accounting graduates welcome to apply. Work experience or internship in accounts field will be an added advantage

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

The Executive is responsible for ensuring completeness of daily reconciliation of receipts from all outlets as well as performing closing activities and preparation of full set accounts for subsidiaries. This role will also be working closely with Accountant to support period closing accounting duties for Poh Heng Jewellery.

Financial Accounting:

• Perform journal entries for financial accounting.
• Prepare full sets of accounts for subsidiaries.
  Conduct monthly reporting for subsidiaries.

Reconciliation:

• Daily reconciliation of receipts with the Daily Operation summary, bank statements, and credit card statements for both retail and online platforms.
• Monthly reconciliations for mobile payments and credit cards, including MDR computations.
  

Auditing and Schedules:

• Responsible for the GTO audit at year-end.
• Prepare accounts receivable-related balance sheet schedules.
  

Invoice Management:

• Create rental invoices for tenants, managing the end-to-end process.
• Maintain a tracking sheet for rental income.
• Generate invoices and debit notes as needed for customer service.
  

Communication:

• Act as the main point of contact for the retail team.

GST Preparation:

• Prepare quarterly GST submissions for subsidiaries for Accountant review.

Banking Operations:

• Oversee the end-to-end banking process for retail outlets, including credit card terminals and ATM cards.

Support Responsibilities:

• Provide backup for Non-Trade Accounts Payable and collaborate with finance associate.

Perform any other ad-hoc duties as assigned.

Requirements

• Full set of accounts experience with AR & AP experience in retail industry preferred
• Minimum Diploma with accounting knowledge
• Highly analytical, self-motivated and process-driven
• Proficient in Microsoft Office
• Hands-on experience with Netsuite is a plus
• Good communication and interpersonal skills
• Pro-active with positive and resilient attitude
• Meticulous, independent and able to meet deadlines
• Team player
• Good time management
• Attention to details and accuracy

Job Title: E-commerce Fulfilment and Customer Experience Executive

About Us:
At Reckless Ericka, we’re all about passion, creativity, and making things happen. We’re a fun-loving team that thrives on delivering exceptional customer experiences – whether online or in person. We believe every interaction matters and aim to create memorable moments for our customers at every touchpoint. If you’re detail-oriented, customer-obsessed, and love making things run smoothly, this is the role for you!

Key Responsibilities:

1. Fulfilment Operations with a Customer Experience Focus:Manage the end-to-end fulfilment process, ensuring orders are processed, packed, and shipped promptly and accurately.
   Monitor order timelines and proactively communicate with customers about delays or updates to enhance their experience.
   Coordinate with shipping partners to deliver a seamless delivery experience, addressing any issues with a customer-first approach.
   
2. E-commerce Data Management for Enhanced Customer Insights:Monitor and analyse e-commerce performance metrics, focusing on customer behaviour and satisfaction.
   Maintain accurate product listings and inventory data to ensure customers have the best online shopping experience.
   Use customer insights from data analysis to suggest and implement improvements in the e-commerce journey.
   
3. Customer Service Excellence:Provide outstanding customer support through email, live chat, and social media, responding to inquiries with empathy and efficiency.
   Handle customer complaints or returns professionally, turning challenges into opportunities to create positive experiences.
   Manage studio appointments, ensuring each customer feels welcomed and valued during their visit.
   
4. Operational Support to Delight Customers:Work closely with internal teams to ensure processes are customer-friendly and efficient.
   Assist in maintaining an inviting studio space that reflects the brand and enhances the in-person customer experience.
   Identify potential customer pain points in operations and propose solutions to improve satisfaction.
   

Requirements:

• Diploma or equivalent qualification in Business, E-commerce, or related fields.
• Minimum 3 years of experience in e-commerce operations, fulfilment, or customer service, with a strong focus on customer experience.
• Proficiency in e-commerce platforms (e.g., Shopify) and order management systems.
• A passion for delivering exceptional customer experiences at every touchpoint.
• Excellent communication and interpersonal skills.
• Strong organisational skills with a meticulous attention to detail.

Preferred Qualifications:

• Familiarity with inventory management tools and shipping platforms.
• Previous experience in a retail or customer-facing role.
• Analytical mindset with the ability to interpret data to improve customer experiences.
• What We Offer:
• Competitive salary aligned with market standards.
• Opportunities for professional growth and skill development.
• Collaborative and inclusive work environment.

How to Apply:
Please submit your CV, portfolio (if applicable), and a cover letter detailing your relevant experience and why you’re the perfect fit for our team.

Email to: [email protected]

Please state the positon you are applying.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Job Description

• Prepare Invoices, Delivery Orders, Credit Notes
• Prepare Purchase Orders, Goods Receiving and Shipping documents
• Perform Accounts Receivable / Accounts Payable functions
• Perform weekly/monthly/AR/AP/Inventory Report
• Answer phone calls and handle customers enquires and Admin Duties

Requirement

• 1 to 2 years relevant working experience
• Able to work in Kaki Bukit area
• Able to work independently
• Good Interpersonal Skills, Meticulous and Detailed Oriented
• Overtime Required During Peak Period

Working Time

• 5 days work week (Monday to Friday 8:00am -5:45pm)
• Working location at Kaki Bukit area

Salary Range

• Based on Experience

Interested for the above position, please send in your resume to [email protected] and include the following information:

1. Last drawn and expected salary

2. Earliest available date

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Scheduling preventative maintenance, pest control, horticulture, security management etc
• Investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise contractors to carry out maintenance work to ensure that the upkeep and the Site is maintained to meet the service standard.
• Have experience in water tank cleaning and annual power shut down (familiar with the steps-by-steps procedure)
• Strong in hard FM services such as M&E and able to work independently.

Requirements:

• Diploma in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 3 years of relevant experience
• Able to work under pressure and meet tight deadlines
• Must have valid Fire Safety Manager certification and a practicing FSM

Working Hours: Mon - Fri (8.30am-6pm)

Working Location: Orchard

Salary: Up to $4,000 + mobile allowance + FSM Allowance

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $3,000 - $3,800

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Administration

• To prepare weekly/monthly meeting documents and minutes.
• Prepare A&P calendar of events, revenue and expenditure. / Work closely with the Placemaking team
• To organize social events & meetings.

Operational Matter s

• Attend to day-to-day requests/feedback from tenants.
• Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark services.
• Manage fit-out / reinstatement / A&A works.
• Issuance / approving PTWs.
• Coordinating viewing requests by leasing team.
• Main contact for tenants' requests (deliveries, access,
• visits, air-con extensions, handyman works, etc.)
• Preparing Tenants' circulars / correspondences.
• Prepare & carry out Tenant Survey
• To review, and if necessary, recommend and implement changes to operations procedures.
• To review all areas regularly to determine whether cost - saving measures can be implemented without compromising on quality, durability, or effectiveness.
• To set up a monitoring system to track repairs and replacements for regular update/check and control for any excessive occurrence.
• To follow up on matters after meetings.
• To set up inspection schedules on defects, cleanliness and other term contract works.
• To liaise with Property Executive (M&E) and tenants on matters related to M&E services.
• To arrange for handling of emergency situations such as power failure, burst pipe, gas leaks etc.
• To review and update Fit Our Guide, Tenants Handbook, SOPs, forms, if necessary.
• To attend meetings with clients, term contractors or any other meetings and to record and put-up minutes.
• To prepare and submit all necessary documents to authorities such as BCA and URA, or any relevant authorities as needed.
• To keep updated records of all warranties.
• To conduct daily checks to ensure that the common areas are maintained like cleaning, landscaping, etc.
• To conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, lift, etc.) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities.
• To conduct daily checks on common property to ensure their soundness and proper maintenance.
• To propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved.
• To monitor and furnish regular reports on any intrusions, irregularities, or unsafe practices.
• To set procedures and contact numbers of persons to be contacted for dealing with emergency situations such as burst pipe, fire, power failures, structural damage, etc.

Tenancy Management

• Help coordinate tenant move-ins and move-outs.
• Build positive relationships with co-workers, clients, and tenants.
• Respond to tenants’ needs and maintain positive relationships and high retention levels with all tenants.
• Liaise with tenants on repairs and maintenance works.

Retail Management

• Organize regular tenants’ communication sessions for marketing updates and management of issues.
• Ensure tenants comply with key lease covenants such as permitted use, operating hours, signages, connection to POS, submission of sales data, etc.
• Drive campaigns and space activations.
• Manage social media platforms, websites etc.

Emergency

• To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.
• Reporting & Budgeting
• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
• Manage all accounts payable for the property, including collection, and approval of invoices.
• Respond to problems and concerns and ensures compliance with rules and regulations.

Performance Indicators:

• Successful completion of scheduled activities.
• Achieve KPIs.
• Achieve target deliverables for business plans, monthly reports and budgets.
• Attain best value for money outcomes on service contracts and facilities cost services.
• Ensure that a high level of professionalism and customer service are always maintained.
• Ability to work under pressure and meet set timelines.
• Client and tenant’s customer satisfaction.
• Meet standards and audit requirements.

Knowledge/Experience:

• Tertiary qualification with at least 3 years of experience.
• Excellent communication skills to build rapport with tenants, understanding their needs, and resolving conflicts effectively.
• Have a customer-centric approach, prioritizing tenant satisfaction.
• Experience in managing and resolving conflicts, negotiating settlements, and finding win-win solutions will be highly beneficial in this role
• Knowledge of operation, maintenance, fit out practices and related local ordinances.
• Independent with integrity, innovative, proactive, and resourceful.
• Good organization, problem solving and communication (verbal and written) skills.
• Good interpersonal skills with team player qualities to manage both internal and external stakeholders.