Job description – Product Executive /Manager

Product Planning, Contracting & Portfolio Management

Proactively plan, develop, own and manage tours through the product lifecycle while remaining in line with business timescales

Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations

Manage and maintain tour operators’ relationships along with contract administration

Collaborate with Marketing department to define product marketing budget plan

Collaborate closely with Marketing department for brochures and collateral production

Provide tour set-up for OB system

Write and maintain accuracy of appealing tour itinerary descriptions

Pricing & Business Performance Management

Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices

Closely monitor sales against budget and pace by using available data sources and reports

Manage planned promotions, discounts and tactical activities, by working closely with Marketing department to drive sales with focus on achieving budgeted tour load factors

Manage tour capacity and inventory

Continuously develop recommendations and implement initiatives that improve product profit and loss

Quality Assurance & Product Expertise

Collaborate with Tour Operations department to define operational delivery standards

Assist with vendor performance management, as needed

Provide trainings for counter staff on tour products and destinations

Qualifications

Minimum 5years in travel industry; experience with product management, contracting and pricing required

Undergraduate degree or equivalent experience in travel industry

Advanced analytical skills with demonstrated ability to work through the development of complex business solutions

Familiarity with MS Office – Excel, Words & PowerPoint

Strong communicator, both written and verbal, with the ability to direct the actions of others

Must be flexible and responsive to changing priorities while working under pressure to meet immediate datelines

Collaborative nature with the ability to interact with a variety of staff from all levels, including heavy interaction with executive team

Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarisation

Able to start work immediately or in short notice.

· Must be bilingual

· Able to work independently

· GDS knowledge is preferred

· Sabre reservation system

· OB reservation system

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

• Support internal teams with daily purchase requests and ensure timely issuance of purchase orders to meet fleet operational needs.
• Actively participate in project meetings with internal and external stakeholders to develop effective procurement plans and intervene when necessary.
• Lead procurement programs focused on cost savings, risk mitigation, and monitoring supplier performance.
• Ensure procurement activities are conducted efficiently and in compliance with procedures.
• Prepare tender documents in line with company procurement policies and submit award papers for approval per delegation of authority.

Requirements:

• Diploma in Supply Chain or equivalent
• At least 2 years of experience in purchasing technical spares and services for the Marine/Offshore industry.
• Strong understanding of supply chain and procurement support for harbour craft and seagoing vessels.
• Proficient in Microsoft Office and ERP systems, with knowledge of public tenders, ESG, RPA, and Power BI.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position Overview:

We are seeking a proactive and detail-oriented F&B Recruitment Executive to join our team. In this role, you will focus on sourcing, screening, and hiring the best talent for various roles within the Food & Beverage (F&B) industry. You will play a critical part in ensuring the staffing needs of the business are met with qualified candidates who align with the company's goals and culture.

Responsibilities:

1. Talent Acquisition: Identify and attract top talent for various F&B roles, including chefs,

service staff, kitchen assistants, and management-level positions.

2. Sourcing Candidates: Utilize job portals, social media, employee referrals, and other

channels to source qualified candidates.

3. Screening and Interviews: Conduct initial screenings and coordinate interviews with hiring

managers to ensure a smooth recruitment process.

4. Job Posting: Create and post job advertisements tailored to specific roles and requirements.

5. Candidate Relationship Management: Maintain regular communication with candidates

to ensure a positive recruitment experience.

6. Database Management: Maintain an up-to-date recruitment database to track applications

and manage talent pipelines.

7. Market Research: Stay updated on F&B industry trends and salary benchmarks to attract

competitive talent.

8. Onboarding Support: Assist with the onboarding process to ensure new hires integrate

smoothly into the team.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or Degree in Human Resources, Business Administration, or a related field.
• 1-2 years of recruitment experience, preferably within the F&B or hospitality industry.
• Strong communication and interpersonal skills.
• Ability to handle high-volume recruitment processes efficiently.
• Proficient in using recruitment software and online job portals.
• Detail-oriented and organized.
• Fluency in Chinese and English to communicate effectively with a diverse workforce.
• Positive working attitude and a ready smile
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Able to join us within short notice

Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

1. Job Summary (General Nature/Objectives of the Job):

The Administration Executive (Copywriter) is responsible for creating, editing, and managing written content to support administrative and operational needs within the construction industry. This role combines strong organizational skills with the ability to craft compelling and accurate documentation, ensuring smooth communication and compliance with company standards.

The position also involves supporting the management team with administrative duties, ensuring efficient office operations, and contributing to internal and external branding initiatives.

2. Key Responsibilities and Activities:

• Draft, edit, and proofread internal and external correspondence, reports, proposals, and project documentation.
• Create engaging and informative content for newsletters, presentations, and marketing materials.
• Maintain and update administrative records, including contracts, schedules, and project logs.
• Coordinate with various departments to ensure timely submission of documentation and reports.
• Support project teams in preparing tender documentation, RFIs, and client communication.
• Ensure compliance with company branding and formatting guidelines in all written materials.
• Organize and maintain physical and digital files, ensuring easy accessibility for relevant stakeholders.
• Assist in the planning and execution of events or meetings, including drafting agendas and recording minutes.
• Contribute to HR-related communications such as job postings, onboarding materials, and employee handbooks.
• Liaise with external vendors, suppliers, or clients for content-related matters.

Behaviours Needed to Succeed:

3. Personal Competencies:

• Strong sense of accountability and reliability.
• Adaptable to dynamic work environments and tight deadlines.
• Creative mindset with a focus on clarity and consistency in communication.
• Integrity and discretion in handling sensitive information.

4. Technical Competencies:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Illustrator, Photoshop.

5. Skills & Knowledge:

• Excellent written and verbal communication skills.
• Strong editing and proofreading abilities with an eye for detail.
• Organizational and administrative skills, including record management.
• Knowledge of marketing and branding practices relevant to the construction industry.
• Understanding of basic project management principles.

6. Formal Education:

• Bachelor’s degree.

7. Major Study/Specialist (Education):

• English, Communications, Business Administration, or a related field.

8. Experience Required:

• 2–3 years of experience in administrative roles or as a copywriter, ideally in the construction or related industries.
• Proven track record of creating professional and accurate written materials.
• Experience working in a team-oriented, deadline-driven environment.

Role Summary

This role entails the oversight of brand sales KPI and category management within Singapore. It involves managing relationships with suppliers located overseas, specifically in China, Europe, and the USA. There will be regular meetings, both online and face-to-face. This includes facilitating training sessions, coordinating meetings, and hosting lunches for visiting suppliers in Singapore.

Role Description

• Primary responsibility is to manage supplier brands originating from China, Europe, and the USA, overseeing their sales and product categories including dry food, wet food, treats, toys and accessories. Have continual collaboration with suppliers on new product introductions and product discontinuations to accommodate new products.
• Competitive price checks are essential to ensure our pricing remains competitive in the market
• Regular meetings online and offline to update suppliers on sales performance, fostering strong relationships
• Organize training sessions and meetings, as well as hosting supplier lunches when they are in Singapore
• Gather marketing assets from suppliers for website uploads
• Planning promotions to clear existing inventory
• Coordinating with Marketing for digital product launches
• Monitoring franchise costs in Singapore to adhere to predefined percentages, and sharing new products with Malaysia corporate stores and overseas franchise teams
• Collate orders from these regions and liaise with planners accordingly
• Any other ad-hoc duties as assigned

Role Requirements

• Min. Diploma in Business Management / Administration, Commerce or equivalent
• At least 2 years of relevant work experience in procurement of buying activities within the FMCG
• Proficient in Microsoft Office (Excel, Word - VLOOKUP & Pivot tables, PowerPoint)
• Must demonstrate the capability to conduct meetings with suppliers independently.
• Excellent communication and interpersonal skills.
• Highly customer-oriented, motivated and results oriented.
• Resourceful and problem solver, excellent interpersonal and communication skills.
• Team player and ability to collaborative and work effectively with variety of stakeholders.

Highlights:

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking an experienced Executive Assistant with experience in pharmaceutical company/Life Science industries for a part-time role in Singapore.

Key Responsibilities:

• Administrative Support
• Communication Management
• Meeting Coordination
• Document and File Management
• Project Management
• Travel Management
• Expense Management
• Calendar Management
• Confidentiality and Discretion
• Relationship Management
• Office Management
• Problem-Solving

Qualifications:

• Bachelor Degree holders
• Proficient in English
• Previously working as an executive/administrative assistant in pharmaceutical company/Life Science is highly advantageous.
• Can start ASAP
• Can work 3 days in office

This role is for 1 year contract.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

About the role
Join the dynamic team at Pivene Pte. Ltd. as an Accounts Assistant/Executive. In this full-time position based in Pasir Panjang, Central Region, you will play a crucial role in supporting the company's accounting and bookkeeping functions. With your expertise in small practice accounting, you will contribute to the financial success of the organisation.

What you'll be doing

• Assist in the monthly closing of financial accounts
• Manage day-to-day accounting operations, including accounts payable and receivable
• Liaise with auditors and tax agents to address financial matters
• Prepare and reconcile accounts receivable reports to ensure accuracy
• Perform bank reconciliation and handle GST filing and submissions
• Address clients inquiries, issue invoices, and ensure timely follow-ups on outstanding payments
• Review, verify, and post receipts with precision
• Assist in financial reporting and provide support for internal audits
• Undertake ad-hoc tasks and projects as assigned by management

What we're looking for

• Diploma or Degree in Accounting, Finance or a related field
• Minimum 2 years of experience in a similar accounts assistant or bookkeeping role, preferably in a small practice or SME environment
• Proficient in the use of accounting software and MS Office applications
• Strong attention to detail and excellent numerical and analytical skills
• Strong organizational and time management skills with the ability to meet tight deadlines
• Meticulous, proactive, and self-motivated with a keen eye for details
• Familiarity with Singapore's accounting regulations and tax requirements

What we offer
At Pivene Pte. Ltd., we value our employees and offer a range of benefits to support their growth and well-being. These include:

• Competitive salary and performance-based bonuses
• Comprehensive health & dental insurance and wellness initiatives
• Opportunities for professional development and career advancement
• Vibrant company culture with team-building activities

About us
Pivene Pte. Ltd. is a leading provider of accounting and financial services in Singapore. With a focus on supporting small and medium-sized enterprises, we are committed to delivering innovative solutions that drive the success of our clients. Join our team and be a part of our continued growth and expansion.

Ready to take on this exciting opportunity? Apply now and let's discuss how your skills and experience can contribute to the success of Pivene Pte. Ltd.

• Perform daily and regular inspections to ensure the building is in good condition, follow up on rectifications, and recommend improvements to management.
• Oversee key functions such as security, cleaning, landscaping, waste management, car park systems, fire safety, and building repairs.
• Coordinate with the M&E team for inspections during unit fit-out and reinstatement works.
• Act as a CERT member, conduct fire drills, inspect fire protection systems, and ensure compliance with safety standards and regulations.
• Maintain positive relationships with tenants, address feedback, and liaise with authorities and the public on improvement works and emergencies.

Requirements:

• Diploma in Building Management or equivalent
• At least 2 years of working experience in handling Commercial Buildings.
• Strong communication skills and interpersonal abilities.
• Positive, customer-focused mindset with a service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Oversee end-to-end procurement activities, including RFQ/tender management, process optimization, and stakeholder training.
• Handle recurring procurement tasks such as supplier performance evaluation, approved vendor list maintenance, and updates to procurement KPIs.
• Report directly to the Operations Manager as part of the Operations Department.
• Responsible for driving cost savings, enhancing quality, and fostering a positive process culture in procurement operations.

Requirements:

• Diploma in any relevant discipline.
• At least 3 years of procurement and tender experience in the Healthcare industry.
• Able to handle and understand contract legal terms.
• Proactive with a keen eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Title: Catering Sales Executive (ID7047)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3000-$4000
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Oversee the sales and profitability of event orders, ensuring smooth catering operations.
• Acquire new corporate clients through cold calling and sales visits.
• Stay informed about trends and developments in the catering industry.
• Handle telephone and online inquiries related to catering sales.
• Assist clients with professional event planning, packaging, and menu selection.
• Actively brainstorm creative ideas to enhance catering services for clients.
• Establish and nurture strong relationships with clients.

Requirement:
• Minimum O Level / Diploma / Degree in Business or Marketing.
• At least 1-3 years of relevant sales experience in the Hotel Banquet/Catering/Event Sales industry.
• Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients.
• Possesses self-discipline, proactivity, and a strong sense of urgency.
• Must be self-motivated, dynamic, meticulous, creative, and sales oriented.
• Outgoing personality, highly motivated, able to work independently, and an inclusive team player.

• 5 days work week (Monday to Friday, 9 am to 6 pm)
• 1 years Contract can convert to Permanent staff
• MNC based Travel Agency
• AWS provided

Travel Operations Executive

Job Responsibilities:

• Handle in-bound and outbound trips (Mainly Japan related)
• Handle hotel reservations, respond to inquiries about rates, and check availability.
• Manage restaurant reservations for clients.
• Coordinate and schedule transportation, including buses and other modes of transport.
• Arrange tour guides and facilitate interpretation.
• Coordinate ticket arrangements for attractions like Night Safari and USS.
• Organize and maintain documents and data.
• Handle ad-hoc tasks as required. (Example: provide on-site assistance for customers in case of emergencies, sudden illnesses, or injuries.)

Job Requirements:

• Experience in office work, including data entry.
• Meticulous and able to handle data entries accurately and efficiently.
• Proficiency in Mandarin language will be necessary to liaise with mandarin speaking clients.
• Understanding about Japanese language will be a plus point (NOT a must)
• Ability to respond to issues in case of emergency, considering the industry's 24/7 operation.
• Experience in the travel industry will be an added advantage.

Interested applicants, please send your resume to Tiffany (R1104633) for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Responsibilities:

• Handle full spectrum of Sales related documents including Delivery Order, sales order, quotation, tender submission, enquires, documentation and etc.
• Assist Sales team in administration and coordination.
• To prepare and monitor sales volume and revenues on monthly basis.
• To prepare marketing materials and carries out through advertisement and web page.
• To prepare reports and other documents as required by the Management.
• To perform certain administrativework and maintain proper filling.
• To liaise and coordinate with the sales partners for sales support tasks.
• Perform ad-hoc duties as assigned.
• Attending to call-in and email sales enquiries, order processing and providing sales and customer support.
• Maintain and ensure customer listing is accurate and up-to-date.
• Communicate requirements and activities to salesperson.
• Manage Inventory and stock replenishment.

Requirements:

• Candidate must possess minimum.
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge.
• logistics knowledge / experience preferred.
• Possess initiative, able to work independently.
• Strong communications skill and organising skills, ability to multi-task.
• Able to converse and write in English and Mandarin.
• Mandarin language will be an advantage to communicate with Mandarin-speaking clients and suppliers occasionally.
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must.
• Team player with a positive attitude and willingness to assist others.

Responsibilities

• Proactively prospect, identify, qualify and develop a sales pipeline
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

Requirements

• BA/BS required
• Knowledge of Malay or Bahasa Melayu and an understanding of the cultural nuances of the Malaysia market can be advantageous in supporting business objectives, managing client relationships effectively, and communicating with key stakeholders
• Significant experience in quota-carrying roles within fast-paced and competitive markets, typically 8+ years, with a focus on FSI and Public Sector business in Malaysia.
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Ability to present & excellent listening skills
• Proactive and consultative selling approach
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Experience working with Channels & Ecosystems of ASEAN.

• Assist the Account Manager to plan & execute projects from conceptualization to installation to dismantling
• Supervise team members to ensure timely completion with quality finishing
• Liaise with service providers & consultants to ensure timely completion of projects
• Exercise judgment and project management skills to balance priorities and communicate to teams to meet and exceed project deadlines and commitments

• Assist BD leader in business development strategies.
• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

About Company:
Our client being the key player in AHA/PHA skincare technology, has been harnessing the challenges and opportunities of the business to make it all happen. Since its inception in 1995, the company has been dedicated to engaging sales, marketing and distribution of skincare, medical aesthetic equipment and medical device products to the medical community and consumers.

Job Description:
- Develop and execute effective sales strategies for range of medical devices (i.e. injectables) to achieve sales targets
- Build and maintain relationships with healthcare professionals and clients
- Conduct product demonstrations to showcase the benefits and features of medical aesthetic products
- Provide clients with product information, including usage instructions and safety precautions
- Identify potential clients and generate new business opportunities
- Attend industry conferences and trade shows to generate leads and expand the customer base
- Collaborate with internal teams to ensure timely delivery of products and resolve any customer issues

Job Requirements:
- 2-3 year of experience as a sales representative in the medical industry
- Knowledge in medical aesthetic products, including their use, benefits, and potential side effects
- Excellent communication and interpersonal skills
- Strong negotiation and persuasion abilities
- Ability to build and maintain strong relationships with healthcare professionals and clients
- Results-driven mindset with a proven track record of meeting and exceeding sales targets
- Ability to work independently and as part of a team

Compensation:
- Mileage claims for personal car & Taxi claims if without personal car
- ERP/parking are claimable separately
- Attractive quarterly sales commission
- Mobile allowance
- Medical claims

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls)
• Search for information within our CRM to deliver accurate answers to questions from potential buyers whilst entering any new data into the listings to enrich the information
• Qualify potential buyers expressing interest in Propseller listings
• Coordinate and (re)schedule property viewings for buyers against the schedule of the assigned Real Estate Consultants / internal teams to meet team targets and maximise sales opportunities for each call/enquiry
• Track and update your team tasks and activities through our in-house tech platform
• Produce regular reports and conduct improvement-sharing sessions
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 6 months of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial
• Must be fluent in written and spoken English as the role requires the candidate to answer enquiries via online chatroom or phone
• Proficient in Google Suite / MS Office and with computers in general
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic
• Attention to detail: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks
• Agility: You can think on your feet and a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.
• Achievement-oriented: You are a highly-driven individual and enjoy the thrill of outperforming expectations.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT
• Swimming pool and gym access: access to our office swimming pool and gym
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings
• Team lunch budget: Quarter budget for team bonding lunches or dinners
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

Part 1 - Online (2 hours)

• 30 min – Introductory Call with Talent Acquisition Associate
• 20 min - Online Test
• 1 hr – Meeting with our Head of Success & Service and People & Culture Director
• Reference checks

Part 2 - In person (1 full day, weekday/weekend)

• Day-in-the-life with training and job simulation (stipend provided)
• Meet with CPO

Compensation

• On-target earnings of $2,800 to $3,100 / month (90% base, 10% variable)
• Uncapped performance-based bonus
• Stock options

• Able to handle full set of accounts and prepare accounting year-end schedules
• Computer Literate, experience in accounting software or knowledge
• Maintain strict compliance to GST procedures and GST returns
• Ensure timely submission and accurate preparation of clients’ financial reports to meet standards and tight deadlines.
• Relevant audit working experience
• perform external audit field work to generate compilation, audit reports

Job Duties:

1）Managing the execution Imports & Export LC, LC confirmations, Discounting, Guarantees, Performance Bonds, Tenders etc.

2）Handling LC amendments, reviewing the underlying contracts, checking documentation, negotiating key terms with banks or internal stakeholders.

3）Be the principal and essential intermediary between operators and bank's LC functions as well as front-office.

4）Ensure follow up on all the documentary process and payments; Monitoring the daily financing needs for the Company's trading activities.

5）Working and maintaining relations with our key financing banks and internal stakeholders; Assisting in the structuring of prepayments and project financing structures.

6）Negotiating bilateral trade finance documentation with banks, both in English and Mandarin given the role.

7）Ensure that regulatory, bank's policies, guidelines, controls, and compliance requirements are adhered to. Identify documentary discrepancies, transaction exceptions and/or non-compliance with regulations and escalate them to the relevant parties for resolution.

8）Any other duties as assigned.

Job Requirements:

1）Minimum Bachelor's Degree or equivalent

2）Detailed knowledge of UCP600, ISBP and ISP98 and general commodity trading incoterms

3）1-3 years' experience in Trade Finance/Structured Trade Finance department in the Oil & Gas Industry or Banks

4）Good understanding of physical trading operations and inventory management

5) Meticulous and able to work independently and meet tight deadlines

6) Proficiency in Mandarin to be able to liaise effectively with native Mandarin-speaking stakeholders and to understand Chinese documents

7) Knowledge of hedging, derivatives and prepayment structures, experience in handling LNG transactions would be advantageous.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Job Responsibilities

· To structure a system of handling and organizing enquiries that comes into the company and assist the sales people to work on project costings.

· To collect sales personnel’s enquiry and disseminate to suppliers for quotations.

· Source for suppliers’ quotations, price comparisons

· To work with suppliers to negotiate prices and contract terms and draft purchase contracts to suppliers.

· To work with the logistics team to get shipping and logistics pricing.

· To work with the logistic team to monitor the performance of suppliers during the production and supply phase.

· To monitor the trend of product prices and forex rates and report to management.

· To collect historical data of purchases for market research.

· Handle call and email enquiries.

· Perform any other administrative/accounting duties as assigned.

Requirement

· Min. 2 years relevant work experience, Purchasing or Business preferably;

· Proficient in microsoft office and good with numbers.

· Fluent in Chinese and English languages, both written and spoken. Comfortable dealing with people.

· Ability to identify, analyze, and suggest solutions for problems, customer complaints, and client concerns

· Good organization skills and the ability to multitask on several projects simultaneously.

· Responsible and mature with high level of literacy competence

· Possess good inter-personal, analytical and communication skills

· A good team player with positive work attitude, strong initiative and resilience

· Detail-oriented, meticulous, and able to multi-task and meet tight deadlines

· Able to work independently and prioritise work with minimum supervision

Others

· 5 days work week, 9am-5pm

· AWS upon confirmation and pro-rated if service is less than a year

· Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.