General Responsibilities:

· Manage E-Commerce shop

· Handling of Posting Product Listings and its contents

· Basic Photography skills for product shooting

· To work closely with the Marketing Head to ensure websites are appealing

· Working closely with Marketing Manager to design and develop

· Weekly tracking, measuring and reporting effectiveness of performance of all e-commerce/digital marketing campaigns

· Marketing content such as social media banners, landing pages, EDMs and print collateral etc.

· Supporting E-Commerce orders and CRM programme

· Other Ad-Hoc duties assigned by Management

Requirement:

· Diploma in Digital and related field or equivalent

· Fluent in English and have good written and oral communication skills

· Marcom experience will be an advantage

· Responsible, reliable and deadline oriented

· Proficient in Photoshop, Illustrator, Freehand, Fireworks, and/or video editing skills

· Able to liaise with Mandarin speaking Suppliers & Associates

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement

Job Summary:

We are looking for a skilled and proactive Senior Sourcing Executive to join our dynamic team. The ideal candidate will be responsible for sourcing and evaluating suppliers, managing contracts, and ensuring the smooth flow of supply chain operations. This role requires a strong ability to negotiate, analyze supply-related issues, and assess supplier performance to contribute to cost-effective sourcing strategies and the overall efficiency of the supply chain.

Job Description

• Supply Chain Strategy & Sourcing: Explore, evaluate, and recommend alternative suppliers and sources to identify new supply opportunities, ensuring a continuous and cost-effective supply chain.
• Issue Resolution & Risk Management: Collect and analyze data on supply-related issues, such as delays, emergencies, or shortages, and collaborate with suppliers to define and implement effective solutions. Conduct supplier risk assessments to mitigate potential disruptions.
• Contract Negotiation & Compliance: Negotiate, draft, and maintain contracts and agreements with suppliers, ensuring compliance with all terms and conditions. Facilitate clear and ongoing communication to ensure the efficient execution of contract clauses.
• Supplier Performance Management: Conduct regular performance evaluations of suppliers to ensure quality, reliability, and efficiency. Use evaluation data to drive improvements in supplier relationships and service delivery.
• Reporting & Communication: Prepare and present detailed sourcing and supplier performance reports to senior management and cross-functional teams, providing insights into supply chain performance, opportunities, and risks.
• Quotation Analysis & Approval: Screen and analyze supplier quotations, ensuring accuracy and alignment with project requirements. Present findings for management approval prior to procurement decisions.

Requirements:

• Minimum a Bachelor’s degree in Procurement, Supply Chain Management, or a related field. Relevant certifications (e.g., CIPS, CPSM) are a plus.
• 5 years of proven experience in sourcing with a strong understanding of sourcing methodologies, supplier evaluation, and cost optimization strategies.
• Familiarity with procurement systems, ERP/MRP software, and digital sourcing tools to manage and streamline sourcing activities.
• Excellent interpersonal and communication skills, with the ability to negotiate effectively with external suppliers and collaborate with internal stakeholders to achieve mutual goals.
• Resourceful, self-driven, and proactive with the ability to work independently while managing multiple tasks and projects efficiently.
• Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with ERP/MRP systems to manage procurement data and reporting., PowerPoint) and ERP / MRP.

Responsibilities:

• Handle the process of the employee lifecycle including recruitment, work applications, approvals, onboarding and offboarding, records keeping etc.
• Functioning as the point of contact for HR operation matters, HR-related inquiries, and disciplinary cases.
• Monitor, upkeep, and ensure security and accuracy of employees’ records and documents in HRIS and physical employee personnel files
• Supporting tender team in sieving of candidates to propose for projects and answering HR-related clarifications.
• Functioning as liaison between employees, management, and clients for manpower needs
• Function as liaison between HR and subcontractors/partners for HR/Payroll matters to negotiate and communicate on employment matters
• Follow up with employees’ queries, grievances, concerns, issue resolution, emergency situations, etc.
• Generate payslips and respond to employees’ queries on payroll matters in a timely and professional manner.
• Update HR- Finance report on monthly staff changes for payroll
• Collaborate with HR Officer on freelance/OT timesheets and process
• Assist stationery & PPE Inventory/transmittal/preparation
• Ensure all administrative documents are recorded properly
• Coordinate meeting schedules
• Conversion, collating, and submission of documents & resumes
• Assist in the process and validity of ISO Certification and all other related licenses
• Assist in the Tender process and meetings
• Any other ad hoc duties assigned

Requirements:

• Diploma/Degree in Human Resources, or related
• Min. 2 years of working experience in HR and Admin functions
• Proficient in Microsoft Office
• Team-oriented and able to work well with different stakeholders
• Able to multi-task and work under pressure in a fast-paced environment
• Able to communicate well and comfortable in dealing with conflicts
• Able to work independently with minimum supervision
• Possess a good working attitude and responsibility

BYD by 1826

Location: Raffles Place

Workday: 5 Days

You will performing full set of accounts for a subsidy of BYD by 1826.

Accounts Receivable:

• Generate and send out invoices to customers in a timely manner.
• Follow up on outstanding receivables and ensure timely collection of payments.
• Reconcile accounts receivable ledger to ensure accuracy and completeness.
• Investigate and resolve discrepancies or billing issues with customers.
• Maintain accurate records of customer transactions and interactions.

Accounts Payable:

• Process vendor invoices accurately and timely for payment approval.
• Verify and reconcile vendor statements to ensure all invoices are accounted for.
• Review and approve employee expense reports for reimbursement.
• Coordinate with departments to obtain necessary approvals for payment processing.
• Prepare and process electronic payments, checks, and wire transfers.
• Maintain vendor files and update records with new information as needed.
• Respond to vendor inquiries and resolve payment discrepancies or issues.
• Assist in month-end and year-end closing activities related to accounts payable.

General Responsibilities:

• Collaborate with internal stakeholders, including finance, procurement, and operations teams, to streamline processes and resolve issues.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist in the development and implementation of accounting policies and procedures.
• Provide support during audits and financial reviews as necessary.
• Utilize accounting software and tools to manage receivable and payable transactions efficiently.
• Stay updated on industry best practices and trends in accounts receivable and accounts payable management.

Requirements:

• Bachelor's degree in Accounting, Finance, or related field.
• Proven 5 year or more experience in full specturm of accounting/finance.
• Strong understanding of accounting principles and practices.
• Proficiency in accounting software.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work independently and prioritize tasks effectively.
• Problem-solving skills and ability to resolve issues in a timely manner.
• Familiarity with regulatory requirements and compliance standards.

Who You'll Work With

Are you passionate about selling cutting edge technology to large enterprise companies? Come join one of the most exciting startups in the Kubernetes space, Isovalent, the company behind the game changing eBPF and Cilium projects. We are a team of highly passionate technologists, with a big vision to transform an entire industry. We believe deeply in Open Source, and value the diverse community around it. We also aim to provide significant value to our customers with our value-added enterprise offering. Our Cilium Enterprise platform delivers unparalleled identity-aware networking, observability, and security for Kubernetes and beyond.

About this role:

Isovalent is seeking Enterprise Account Executives to drive revenue for its game changing Cilium Enterprise solution. This is a quota-carrying hunter sales role targeting enterprises looking for next generation networking, observability and security for their microservices and cloud-native applications. Demand for our offering has skyrocketed over the past 12 months as customers realize that legacy tools simply don’t cut it in the new stack. Kubernetes and containers require purpose-built solutions designed for the cloud. Cilium is already the technology of choice for leading brands such as Google, Adobe, Capital One, Gitlab, Datadog, and many more, and we are just getting started.

A typical day:

● Define and execute sales plans for your assigned territory

● Forecast, meet, and exceed quota

● Through a combination of inbound and outbound leads, develop and manage a high-velocity, ARR funnel

● Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering

● Convey Isovalent key value drivers and differentiators to prospects and customers

● Understand the competitive market, being familiar with competing companies and their offerings

Your Expertise:

● 3–5 years of IT sales experience

● Alignment with Isovalent’s open source values

● Domain experience with one or more of the following required: Compute platforms (Kubernetes, VMware, Pivotal, Openstack, Docker, AWS, Azure, Google Cloud), Monitoring software, Data Center Security

● Strong track record consistently overachieving sales targets

● Ability to learn new products and processes quickly

● Competitive/Driven

● Excellent communication skills verbal and written, team player

● Entrepreneurial — Willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude

Desired Qualifications:

● Experience selling to Cloud Native platform teams

● Passion and desire to work in a startup culture directly impacting the growth of the company

● A strong sales aptitude and fundamental understanding of the sales process

● A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment

● Ability to thrive in an agile environment with an ever-evolving set of solutions

● Organized

Who we are

Isovalent is driven by a simple goal: Building amazing technology and making our customers successful with it. Beginning with our open source roots, building outstanding technology with a great team continues to be at the core of everything we do. We work every day to inspire our customers with our products and exceed their expectations. Beyond technology, many Isonauts share a love of the outdoors, running, hiking, skiing, climbing and biking.

Job description – Product Executive /Manager

Product Planning, Contracting & Portfolio Management

Proactively plan, develop, own and manage tours through the product lifecycle while remaining in line with business timescales

Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations

Manage and maintain tour operators’ relationships along with contract administration

Collaborate with Marketing department to define product marketing budget plan

Collaborate closely with Marketing department for brochures and collateral production

Provide tour set-up for OB system

Write and maintain accuracy of appealing tour itinerary descriptions

Pricing & Business Performance Management

Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices

Closely monitor sales against budget and pace by using available data sources and reports

Manage planned promotions, discounts and tactical activities, by working closely with Marketing department to drive sales with focus on achieving budgeted tour load factors

Manage tour capacity and inventory

Continuously develop recommendations and implement initiatives that improve product profit and loss

Quality Assurance & Product Expertise

Collaborate with Tour Operations department to define operational delivery standards

Assist with vendor performance management, as needed

Provide trainings for counter staff on tour products and destinations

Qualifications

Minimum 5years in travel industry; experience with product management, contracting and pricing required

Undergraduate degree or equivalent experience in travel industry

Advanced analytical skills with demonstrated ability to work through the development of complex business solutions

Familiarity with MS Office – Excel, Words & PowerPoint

Strong communicator, both written and verbal, with the ability to direct the actions of others

Must be flexible and responsive to changing priorities while working under pressure to meet immediate datelines

Collaborative nature with the ability to interact with a variety of staff from all levels, including heavy interaction with executive team

Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarisation

Able to start work immediately or in short notice.

· Must be bilingual

· Able to work independently

· GDS knowledge is preferred

· Sabre reservation system

· OB reservation system

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

• Support internal teams with daily purchase requests and ensure timely issuance of purchase orders to meet fleet operational needs.
• Actively participate in project meetings with internal and external stakeholders to develop effective procurement plans and intervene when necessary.
• Lead procurement programs focused on cost savings, risk mitigation, and monitoring supplier performance.
• Ensure procurement activities are conducted efficiently and in compliance with procedures.
• Prepare tender documents in line with company procurement policies and submit award papers for approval per delegation of authority.

Requirements:

• Diploma in Supply Chain or equivalent
• At least 2 years of experience in purchasing technical spares and services for the Marine/Offshore industry.
• Strong understanding of supply chain and procurement support for harbour craft and seagoing vessels.
• Proficient in Microsoft Office and ERP systems, with knowledge of public tenders, ESG, RPA, and Power BI.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1. Job Summary (General Nature/Objectives of the Job):

The Administration Executive (Copywriter) is responsible for creating, editing, and managing written content to support administrative and operational needs within the construction industry. This role combines strong organizational skills with the ability to craft compelling and accurate documentation, ensuring smooth communication and compliance with company standards.

The position also involves supporting the management team with administrative duties, ensuring efficient office operations, and contributing to internal and external branding initiatives.

2. Key Responsibilities and Activities:

• Draft, edit, and proofread internal and external correspondence, reports, proposals, and project documentation.
• Create engaging and informative content for newsletters, presentations, and marketing materials.
• Maintain and update administrative records, including contracts, schedules, and project logs.
• Coordinate with various departments to ensure timely submission of documentation and reports.
• Support project teams in preparing tender documentation, RFIs, and client communication.
• Ensure compliance with company branding and formatting guidelines in all written materials.
• Organize and maintain physical and digital files, ensuring easy accessibility for relevant stakeholders.
• Assist in the planning and execution of events or meetings, including drafting agendas and recording minutes.
• Contribute to HR-related communications such as job postings, onboarding materials, and employee handbooks.
• Liaise with external vendors, suppliers, or clients for content-related matters.

Behaviours Needed to Succeed:

3. Personal Competencies:

• Strong sense of accountability and reliability.
• Adaptable to dynamic work environments and tight deadlines.
• Creative mindset with a focus on clarity and consistency in communication.
• Integrity and discretion in handling sensitive information.

4. Technical Competencies:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Illustrator, Photoshop.

5. Skills & Knowledge:

• Excellent written and verbal communication skills.
• Strong editing and proofreading abilities with an eye for detail.
• Organizational and administrative skills, including record management.
• Knowledge of marketing and branding practices relevant to the construction industry.
• Understanding of basic project management principles.

6. Formal Education:

• Bachelor’s degree.

7. Major Study/Specialist (Education):

• English, Communications, Business Administration, or a related field.

8. Experience Required:

• 2–3 years of experience in administrative roles or as a copywriter, ideally in the construction or related industries.
• Proven track record of creating professional and accurate written materials.
• Experience working in a team-oriented, deadline-driven environment.

Role Summary

This role entails the oversight of brand sales KPI and category management within Singapore. It involves managing relationships with suppliers located overseas, specifically in China, Europe, and the USA. There will be regular meetings, both online and face-to-face. This includes facilitating training sessions, coordinating meetings, and hosting lunches for visiting suppliers in Singapore.

Role Description

• Primary responsibility is to manage supplier brands originating from China, Europe, and the USA, overseeing their sales and product categories including dry food, wet food, treats, toys and accessories. Have continual collaboration with suppliers on new product introductions and product discontinuations to accommodate new products.
• Competitive price checks are essential to ensure our pricing remains competitive in the market
• Regular meetings online and offline to update suppliers on sales performance, fostering strong relationships
• Organize training sessions and meetings, as well as hosting supplier lunches when they are in Singapore
• Gather marketing assets from suppliers for website uploads
• Planning promotions to clear existing inventory
• Coordinating with Marketing for digital product launches
• Monitoring franchise costs in Singapore to adhere to predefined percentages, and sharing new products with Malaysia corporate stores and overseas franchise teams
• Collate orders from these regions and liaise with planners accordingly
• Any other ad-hoc duties as assigned

Role Requirements

• Min. Diploma in Business Management / Administration, Commerce or equivalent
• At least 2 years of relevant work experience in procurement of buying activities within the FMCG
• Proficient in Microsoft Office (Excel, Word - VLOOKUP & Pivot tables, PowerPoint)
• Must demonstrate the capability to conduct meetings with suppliers independently.
• Excellent communication and interpersonal skills.
• Highly customer-oriented, motivated and results oriented.
• Resourceful and problem solver, excellent interpersonal and communication skills.
• Team player and ability to collaborative and work effectively with variety of stakeholders.

Highlights:

• Perform daily and regular inspections to ensure the building is in good condition, follow up on rectifications, and recommend improvements to management.
• Oversee key functions such as security, cleaning, landscaping, waste management, car park systems, fire safety, and building repairs.
• Coordinate with the M&E team for inspections during unit fit-out and reinstatement works.
• Act as a CERT member, conduct fire drills, inspect fire protection systems, and ensure compliance with safety standards and regulations.
• Maintain positive relationships with tenants, address feedback, and liaise with authorities and the public on improvement works and emergencies.

Requirements:

• Diploma in Building Management or equivalent
• At least 2 years of working experience in handling Commercial Buildings.
• Strong communication skills and interpersonal abilities.
• Positive, customer-focused mindset with a service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Oversee end-to-end procurement activities, including RFQ/tender management, process optimization, and stakeholder training.
• Handle recurring procurement tasks such as supplier performance evaluation, approved vendor list maintenance, and updates to procurement KPIs.
• Report directly to the Operations Manager as part of the Operations Department.
• Responsible for driving cost savings, enhancing quality, and fostering a positive process culture in procurement operations.

Requirements:

• Diploma in any relevant discipline.
• At least 3 years of procurement and tender experience in the Healthcare industry.
• Able to handle and understand contract legal terms.
• Proactive with a keen eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Title: Catering Sales Executive (ID7047)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3000-$4000
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Oversee the sales and profitability of event orders, ensuring smooth catering operations.
• Acquire new corporate clients through cold calling and sales visits.
• Stay informed about trends and developments in the catering industry.
• Handle telephone and online inquiries related to catering sales.
• Assist clients with professional event planning, packaging, and menu selection.
• Actively brainstorm creative ideas to enhance catering services for clients.
• Establish and nurture strong relationships with clients.

Requirement:
• Minimum O Level / Diploma / Degree in Business or Marketing.
• At least 1-3 years of relevant sales experience in the Hotel Banquet/Catering/Event Sales industry.
• Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients.
• Possesses self-discipline, proactivity, and a strong sense of urgency.
• Must be self-motivated, dynamic, meticulous, creative, and sales oriented.
• Outgoing personality, highly motivated, able to work independently, and an inclusive team player.

• 5 days work week (Monday to Friday, 9 am to 6 pm)
• 1 years Contract can convert to Permanent staff
• MNC based Travel Agency
• AWS provided

Travel Operations Executive

Job Responsibilities:

• Handle in-bound and outbound trips (Mainly Japan related)
• Handle hotel reservations, respond to inquiries about rates, and check availability.
• Manage restaurant reservations for clients.
• Coordinate and schedule transportation, including buses and other modes of transport.
• Arrange tour guides and facilitate interpretation.
• Coordinate ticket arrangements for attractions like Night Safari and USS.
• Organize and maintain documents and data.
• Handle ad-hoc tasks as required. (Example: provide on-site assistance for customers in case of emergencies, sudden illnesses, or injuries.)

Job Requirements:

• Experience in office work, including data entry.
• Meticulous and able to handle data entries accurately and efficiently.
• Proficiency in Mandarin language will be necessary to liaise with mandarin speaking clients.
• Understanding about Japanese language will be a plus point (NOT a must)
• Ability to respond to issues in case of emergency, considering the industry's 24/7 operation.
• Experience in the travel industry will be an added advantage.

Interested applicants, please send your resume to Tiffany (R1104633) for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Responsibilities:

• Handle full spectrum of Sales related documents including Delivery Order, sales order, quotation, tender submission, enquires, documentation and etc.
• Assist Sales team in administration and coordination.
• To prepare and monitor sales volume and revenues on monthly basis.
• To prepare marketing materials and carries out through advertisement and web page.
• To prepare reports and other documents as required by the Management.
• To perform certain administrativework and maintain proper filling.
• To liaise and coordinate with the sales partners for sales support tasks.
• Perform ad-hoc duties as assigned.
• Attending to call-in and email sales enquiries, order processing and providing sales and customer support.
• Maintain and ensure customer listing is accurate and up-to-date.
• Communicate requirements and activities to salesperson.
• Manage Inventory and stock replenishment.

Requirements:

• Candidate must possess minimum.
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge.
• logistics knowledge / experience preferred.
• Possess initiative, able to work independently.
• Strong communications skill and organising skills, ability to multi-task.
• Able to converse and write in English and Mandarin.
• Mandarin language will be an advantage to communicate with Mandarin-speaking clients and suppliers occasionally.
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must.
• Team player with a positive attitude and willingness to assist others.

Responsibilities

• Proactively prospect, identify, qualify and develop a sales pipeline
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

Requirements

• BA/BS required
• Knowledge of Malay or Bahasa Melayu and an understanding of the cultural nuances of the Malaysia market can be advantageous in supporting business objectives, managing client relationships effectively, and communicating with key stakeholders
• Significant experience in quota-carrying roles within fast-paced and competitive markets, typically 8+ years, with a focus on FSI and Public Sector business in Malaysia.
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Ability to present & excellent listening skills
• Proactive and consultative selling approach
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Experience working with Channels & Ecosystems of ASEAN.

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Responsibilities

· To structure a system of handling and organizing enquiries that comes into the company and assist the sales people to work on project costings.

· To collect sales personnel’s enquiry and disseminate to suppliers for quotations.

· Source for suppliers’ quotations, price comparisons

· To work with suppliers to negotiate prices and contract terms and draft purchase contracts to suppliers.

· To work with the logistics team to get shipping and logistics pricing.

· To work with the logistic team to monitor the performance of suppliers during the production and supply phase.

· To monitor the trend of product prices and forex rates and report to management.

· To collect historical data of purchases for market research.

· Handle call and email enquiries.

· Perform any other administrative/accounting duties as assigned.

Requirement

· Min. 2 years relevant work experience, Purchasing or Business preferably;

· Proficient in microsoft office and good with numbers.

· Fluent in Chinese and English languages, both written and spoken. Comfortable dealing with people.

· Ability to identify, analyze, and suggest solutions for problems, customer complaints, and client concerns

· Good organization skills and the ability to multitask on several projects simultaneously.

· Responsible and mature with high level of literacy competence

· Possess good inter-personal, analytical and communication skills

· A good team player with positive work attitude, strong initiative and resilience

· Detail-oriented, meticulous, and able to multi-task and meet tight deadlines

· Able to work independently and prioritise work with minimum supervision

Others

· 5 days work week, 9am-5pm

· AWS upon confirmation and pro-rated if service is less than a year

· Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.

Responsibilities:

Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis for different types of companies and businesses

Able to prepare and compile financial and management reports

Preparation, submission and filing of GST returns for our clients

Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary

Supervise, review and correct the work of junior accounting staff

Any other duties/tasks as assigned

Requirements:

Diploma in Accounting/bachelor’s degree in accounting at least 5 years of relevant working experience

Work experience in a CPA firm would be an added advantage

Experience in handling various industries accounting will be an added advantage

Strong attention to detail and good analytical skills

Proficiency with Microsoft Office and accounting software e.g. MYOB, AUTOCOUNT, XERO

Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines

Good interpersonal, communication and ability to work under pressure

Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)

Immediate available is preferred

Responsibilities

• Determine training needs by reviewing the company's present activities and future plans.
• Develop & deliver training plans according to the pre-determined training needs.(Technical, Non-Technical & Product)
• Organize and conduct customer centric programs.
• Update and prepare all training literature, manuals and according to guidelines.
• Purchase & maintain all training equipment and assets.
• Conduct ICT Service Technician and ICT Senior Technician training.
• Conducts HVT Training and Certifications as well to reduce TMD in RTC.
• Collaborate with inter-department to develop & deliver training to cover gaps in processes and procedures.
• Handles other Ad-Hoc training, events & needs e.g OBU installation training, technical campaign sharing & Technical Skills Competition, ICT Graduation Ceremony, Retail Standards Audit, Customer Care Event. etc.
• Monitoring & ensuring staff development and progress in certification within the stipulated period by 18 months.
• Any ad-hoc training administration duties as assigned

Requirements

• Minimum Diploma / Degree in any engineering discipline
• Having attained ACTA/ACLP or 3-5 years of technical training experience, in automotive industry is an added advantage
• Exposure of technical training in continental brand
• Proficient in MS Office
• Working Hours : Mon 8.30am 6.30pm,
  Tue Fri 8.30am 6.15pm
• Job Reference: L38X3658

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

JOB DESCRIPTION

A company in healthcare manufacturing industry is currently looking for an AP Accounts Executive to join their expanding team.

Reporting to the manager, the incumbent will be responsible to manage daily AP operations, cash management, process monthly invoices and key invoices into the system, preparing and process payment, assist with month end closing, AP reconciliation, and resolve issues related to AP invoices.

The role will include some portion of AR as well, where the incumbent will be responsible to manage AR balance, process receipts, resolve discrepancies, maintaining accurate records, and following up with invoices.

Successful candidates can expect to work in a role with opportunities of growth and training, with an established organization.

REQUIREMENTS:

• Diploma in Finance, Accountancy, or equivalent
• Minimum 2 years of relevant working experience
• Experience or exposure with AR function is good to have, AP experience prioritized
• Proficiency in both English and Mandarin language as the role requires to communicate with the China branch
• Previous experience with handling Sage software is preferred

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Wealth Management Executive Officer

Area of responsibility

Administration (Front)

• First point of contact to help with client onboarding.
• Prepare documentation for bank account opening.
• Actively maintain and update client database.
• Monthly recording of AUM for the preparation of fee calculation.
• Liaise with internal (compliance and Finance department) and external parties (custodians, insurance etc) to ensure smooth and timely account servicing & opening.
• Downloading and sending of (i) monthly statements to end clients and (ii) ad hoc statement request by wealth managers.
• Assist with operational issue between banks and Swiss-Asia
• Archive statements electronically and ensure internal sharing and distribution. (Finance department, to managers and clients)
• Assist with order placement and remittance instructions.
• Onboarding of new service provider:

o liaise with legal department,

o assist with due diligence on 3rd party,

o ensure documentation is processed effectively.

• Answer queries from internal & external stakeholders in relation to the work of Wealth Management department
• Assist Compliance with

o the monthly in and out cash transaction check (involves discussing with managers) if there are issues

o the monthly sample check on advisory trades (verification of client pre/post approval) if there are issues.

o the KYC refresher when it is not straight forward

• Liaise with bank to update signatories list.
• Other ad hoc duties/projects assigned by the Team Head.

Reporting and calculation (Back)

• Actively maintain and update commission table.
• Maintaining retrocession statements / approval and ensure internal sharing and distribution (to finance department, to wealth managers)
• Preparation of (i) Management fee, (ii) Performance (iii) CAS fees calculation
• Quarterly

- liaison with fund houses for trailer fees collection & allocation to Wealth Manager.

- liaison with custodians to claim for retrocessions & allocation to Wealth Manager.

• Monthly manual portfolio monitoring on accounts performance.
• Gathering of data for MAS survey.
• Assist with order placement and cash instructions.
• Other ad hoc duties/projects assigned by the Team Head.

Requirements

• University graduate in any discipline.
• With at least 1 year of administrative experiences.
• Strong organizational & prioritization skills.
• Operate with high level of integrity, operational awareness & risk awareness.
• Understanding & have working knowledge of regulatory and control environments that are relevant to the business.
• A mind for confidentiality.
• Service orientated.
• Able to work independently.
• Must be a team player.
• Able to work with MS excel.

Job Description:-

• Training will be provided for the below Tasks & responsibilities
• To take full responsibilities of accounting activities of Companies within the Group;
• To manage statutory company administration responsibilities;
• To perform daily bank entries and reconciliations - include verifying loan interest and trade financing interest charged by banks.
• To prepare sales reporting and input sales data into MYOB.
• Daily incoming funds reporting for different bank accounts
• To ensure accurate and timely preparation of yearly statutory financial statements and year end company audit;
• To ensure accurate and timely submission of monthly management reports;
• To process payments and update daily in-coming fund reporting to the management.
• Daily monitoring and accurate reporting on account receivables and payables;
• To handle quarterly GST declaration submission.
• To handle petty cash
• Reporting and accounting as per regulatory and legal compliance/ requirement including taxation, dividends, annual report and accounts;
• Liaison with authorities, bankers, internal and external auditor/ tax agent;
• Verify all outgoing payments prepared by the assistant
• Month end closing - intercompany balance reconciliations, accruals, fixed assets/ prepayment schedules, loan schedules across different banks, FX Revaluations
• Ad hoc reporting required by management Requirements

Qualifications & experience

• Fresh graduate / Post graduate/For Account Assistant internship without experience. (Entry Level)
• Position is open to Singapore Citizen and Permanent residents only due to limited foreign Permit quota by MOM .
• Desk bound work and long hours if required
• Good written and spoken English and Mandarin
• Proficient in MS Office applications.

About KidsFirst

KidsFirst is an Early Intervention School, Occupational Therapy, and Speech and Language Therapy clinic for children. Our centre works with children with special needs (Autism, Global Developmental Delay, Down Syndrome, Attention Deficit Hyperactive Disorder (ADHD), genetic disorders, and Cerebral Palsy, etc). We deliver an intensive therapy-based program and also provide 1-1 therapy services.

KidsFirst serves a mixed population of international and Singaporean clients, with KidsFirst being listed as one of the preferred Early Intervention Centres by KK Women's and Children's Hospital and National University Hospital (NUH) - Singapore.

We are located at 8 Hong Kong Street, Singapore 059651.

Our brand-new facility houses five state of the art Occupational Therapy Gyms, five Speech Therapy Rooms and two levels for the Early Intervention classrooms. Conveniently located to shopping malls and food spaces like Clarke Quay Central, Chinatown Point, Riverside Point and Hong Lim Market & Food Centre.

Our Benefits

• Competitive Remuneration
• Performance Bonus and Increments
• In-House Career Development and external training
• An international and diverse work atmosphere
• Central Location in Singapore

Roles and Responsibilities:

• Provide general front desk administrative support to the therapists and teachers to ensure smooth operations in the centre.
• Maintaining therapists and teachers calendars, assisting in scheduling and rescheduling of therapy sessions and meetings
• Professional engagement with prospective clients to increase overall sales and client retention including understanding and sharing of company collaterals and brochures. Liaising with clients via phone call and WhatsApp, scheduling patient appointments, including centre billing and resolution of any scheduling or billing conflicts, and client requests and concerns
• Maintain records and files, including centre client files, forms, paperwork and invoices on the company client management systems, Cliniko and HubSpot, etc
• Generate client and team related reports and data based on system files and records for reporting to management.
• Keep track of clinic budgets, monthly procurement, and staff claims which include data entry, sorting of data, and basic bookkeeping.
• Assist in HR talent recruitment, onboarding, application of government work passes, etc.
• Oversee facility maintenance, including cleanliness, safety, and repairs.
• Perform other ad hoc duties as assigned and requested by management.

Candidate Requirements

• Past admin experience in healthcare clinic is required.
• Experience in Cliniko or similar software will be of added advantage.
• Candidate must possess at least Diploma/Advanced/Higher/Diploma in Others or equivalent.
• Proven experience in administration role. Preschool experience valued.
• Strong communication and interpersonal skills
• Proficient in Microsoft Office (Word / Excel / PowerPoint).
• Experience with invoicing and scheduling software is valued.
• Self-driven, ability to handle multiple tasks and a good team player.
• Strong attention to detail and accuracy

How to Apply

For tracking and reporting purposes, all applications must be submitted through our online career’s portal.