Summary
As the Executive (Shared Services) of the Corporate Services & Governance Division, you will play an important role in providing essential administrative and operational support to divisions in DesignSingapore Council. The types of support include but are not limited to handling administrative tasks and the post-award activities of the council’s grants and schemes. You will also assist in streamlining, improving or even creating new processes to improve efficiency and alignment across the organisation, while ensuring compliance with governance controls.
About DesignSingapore Council
DesignSingapore Council (Dsg)’s vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. The Dsg is a subsidiary of the Singapore Economic Development Board.
About the Corporate Services & Governance Division
The Corporate Services & Governance (CSG) division drives organisational efficiency and performance with strong governance, and builds a workplace of pride that embodies Dsg’s core values and culture. CSG provides vital services and support in the areas of Governance & Systems, Procurement, Shared Services and Workplace Management, to ensure the smooth and efficient functioning of the Council. CSG is part of the larger Organisational Health & Excellence (OHE) group, which also includes the Human Resources (HR) division. OHE’s goal is for Dsg to be a loveable place to work in, where staff can perform at their best and have an engaged and fulfilling workplace experience, aligned with organisation values.
About the Shared Services Team
The Shared Services (SS) team is a newly established function under the Corporate Services & Governance (CSG) division. It aims to centralise and streamline key administrative functions to provide consistent and efficient support across Dsg, enabling other divisions to focus productively on their core activities and strategic goals.
Responsibilities
This role reports to the Assistant Director of Corporate Services & Governance at Dsg, and your responsibilities include but are not limited to the following:
- Work closely with assigned Dsg divisions, understanding their needs and providing them support in key administrative tasks. Types of support may include but are not limited to organising/filing documents, organising meetings with stakeholders, consolidating data and reports, providing logistics support for programmes, etc.
- Provide administrative support in the post-award phase for Dsg’s grants and schemes, including sponsorships and honoraria. Types of support may include but are not limited to processing disbursements of approved funds, verifying supporting documents, tracking milestone deliverables from recipients, preparing data reports, etc.
- Assist in the development and implementation of new operational work processes for the above to ensure compliance with governance controls (ie, legal, financial and audit requirements) without compromising efficiency.
- Suggest and implement ways to improve/streamline work processes and systems, including conducting periodic reviews.
- Handle relevant procurements for SS
- Monitor and track SS’s key performance indicators
- Handle any other operational and administrative matters as required.
Requirements
To meet the challenges of this role, you must be/have:
- A diploma with at least 3 years of related and relevant administrative experience. Prior experience related to grant administration will be an advantage.
- Responsible and detail-oriented with strong organisation, planning and time management skills.
- Good communication and interpersonal skills to engage both internal and external stakeholders, as well as a desire to meet the needs of others.
- Able to work both independently and as a team, and willing to take on challenges and new initiatives.
- Resourceful, flexible, able to multitask, troubleshoot and stay focused in a fast-paced environment.
- Familiarity with automation processes and curiosity to experiment with new ways of working will be an advantage.
- Proficient in Microsoft Office, especially in Word, Excel and PowerPoint.
- Experience working in a quasi-government agency or similar environment will be an advantage.