This is a great opportunity for someone to learn about how an e-commerce store functions.

Get behind the scenes to run the e-commerce store across various platforms (e.g. Lazada & Shopee & Ezbuy & Amazon & Ebay). Gain valuable hands-on experience in all aspects of running an e-commerce business with us. We are looking for enthusiastic interns/full-timers/Contracted like yourself to join us!

The W NETWORK PRIVATE LIMITED is a regional company that is active in the distribution and retail of smart mobile devices and lifestyle electronics in Asia, with extensive operations in Singapore.
It’s W mission to enable and enhance connection for people in Singapore and across Southeast Asia. We aim to be the brightest provider of connection devices and services, and to serve with a caring touch.
We believe that achieving the best outcomes for our stakeholders – including customers, partners and shareholders – involves taking a principled approach to business.

Responsibilities Job scope but not limited to:

• Listing of products on various e-commerce marketplace platforms and website
• Managing and executing promotion campaigns for e-commerce platforms
• Maintaining and updating the company’s online store while ensuring all contents (product, description & price) are displayed accurately
• Stock Taking / Management
• Packing online orders
• Co-ordinate logistics arrangement (e.g. Ninjavan Pick Up)
• Answer customer's queries on e-commerce platforms
• Perform ad-hoc duties as assigned

The individual should be:

• Interested in e-commerce
• Able to communicate clearly and concisely
• Organised and meticulous
• Work well independently as well as in a team
• Resourceful problem solver who can get things done fast
• Take pride in your work and thrive in a fast-paced environment
• Strong willingness to learn and contribute
• Singaporeans/PR/LTVP/WP/SP all are welcome to apply

What’s In It For You:

• On job training provided
• Good learning environment on the working of e-commerce
• Valuable skills that are transferrable
• Work area will be located at Tampines- Walking distance to Tampines Hub/Tampines Safra
• 4 to 5 hours a day withou MC or 5 days work week (9 hours with 1-hour break, meals, and transport allowance is provided)

Contact Detail for Interview/Resumes:

• Interested candidates please send an updated CV in Ms Word format to [email protected] or call Office WhatsApp only: +65 9009 6894 for confidential discussion

Responsibilities:

• Respond promptly and professionally to all customer inquiries through various communication channels.
• Record and document caller information, including name, organization, contact details, and specific inquiries, ensuring accuracy for follow-up purposes.
• Prepare invoices and contribute to the generation of monthly reports for consolidated billing.
• Ensure accuracy and completeness in financial documentation related to customer transactions.
• Assist the Customer Service Manager in ensuring the smooth daily operations within the team.
• Collaborate with internal departments to address and fulfil customer requirements effectively.
• Update and manage the customer database with accurate and current information.
• Coordinate with various departments, including logistics and operations, to fulfil customer requirements effectively.

Requirement:

• Minimum Diploma in business administration or equivalent
• At least 1 year of relevant experience in customer service / sales administrator role
• Good communication and interpersonal skills
• Able to work well in a team

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number:17C8690

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.