Your new company is a global leader within the shipping industry

Your new role as a Senior Executive within the Accounts Payable team would require you to be responsible for:

• Payment processing, maintain good internal control system and operational processes
• Prepare weekly vendor payment cashflow forecast
• Review monthly aging report
• Coordinate and assist SSC team for invoice processing & vendor maintenance
• Assist in process improvement & project implementation

You will need:

• Bachelor's degree in accounting or its equivalent
• Minimally 3 years of relevant accounts payable experience
• Good knowledge of Oracle Fusion accounting system

If you are interested, apply now! Or send your most updated CV to “[email protected]”

EA License no.: 13C6338 | Reg. No. R21102857

Salary: up to $3200

Working Days & Hours: Mon-Fri Office Hours

Location: Changi (islandwide pickup)

Job Description:

* Assist clients with Novation Agreements and maintain contracts/POs in SAP.

* Source and notify clients of tender/quotation opportunities.

* Support clients in document submissions and ensure compliance with deadlines.

* Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.

* Handle extension requests for tenders/quotations.

* Conduct ingredient checks and consult with the regulatory team as needed.

* Ensure submission copies align with client information and clarify discrepancies.

* Encrypt and send LOAs and contracts to clients.

* Assist with GPO post-tender queries and resolve invoice discrepancies.

* Record quantities accurately in SAP and seek client agreement for invoice settlements.

* Handle permit applications and product recalls.

* Ensure excellent customer care and assist with product/customer complaints.

* Monitor service level reports and implement improvement plans as necessary.

* Support internal and external audits.

* Provide training for the team as needed.

Job Requirements: Min Diploma/Degree in Logistics/Supply Chain/Business or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

We are seeking a detail-oriented and proactive Sales Admin Executive to manage the claims processing aspects of our sales operations. This role involves ensuring the efficient handling of claims, maintaining accurate records, and providing essential support to our Sales Team.

Job Descriptions:

• Manage the administrative aspects of the claims process, ensuring efficient processing and accurate documentation
• Provide support to the Sales Team by reviewing and processing various client claims, including buyback claims, withholding claims, and distributor rebate claims
• Prepare and negotiate settlement offers, ensuring fair compensation for clients based on thorough findings.
• Conduct investigations into claims to verify accuracy and validity, gathering necessary evidence and statements.
• Review insurance policies to determine coverage and assess claims according to policy terms.
• Ensure compliance with company policies, legal regulations, and industry standards in all aspects of claims handling.
• Maintain accurate filing systems and records of claims, correspondence, and decisions made throughout the claims process.
• Coordinate with sales partners and clients to gather information, clarify details, and provide updates on claim statuses.
• Collaborate with other departments, such as underwriting or legal, to resolve complex claims or issues.
• Generate reports on claims activity and trends for management review and analysis.
• Assist in the development and implementation of claims processing procedures to enhance efficiency.

Job Requirements:

• Minimum of 2 years of experience in claims administration or a similar role is preferred.
• Familiarity with insurance policies and claims processing is advantageous.
• Proficient in data entry and record management, with strong attention to detail.
• Excellent communication skills, both verbal and written, with the ability to articulate complex information clearly.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in Microsoft Office Suite, particularly Excel, for reporting and data management.
• A proactive approach to problem-solving and a commitment to delivering exceptional client service.
• Ability to speak and write in Chinese is required, as the incumbent will liaise with counterparts at the China HQ for project-related matters.

▶️ Logistics Manufacturing Industry
▶️ Basic up to $4000 + AWS + VB
▶️ Monday - Friday (7.45am - 5.30pm)

• Working Location: Changi Airfreight centre
• Working hours: Mon-Fri 9am-6.30pm
• Basic Salary: $3000-$5000

Responsibilities:
(Warehousing & Distribution)

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

☑ Established IT company
☑ Salary: $3500 - $4500 + Allowance + AWS
☑ Working Location: Central Downtown

Responsibilities:

• Assisting the COO in developing and implementing departmental goals.
• Providing translation services during meetings and other important interactions.
• Coordinating with internal and external teams to optimize resource allocation.
• Organizing team-building activities to foster a positive work environment.
• Managing the COO's schedule, handling correspondence, and completing other administrative tasks.

Requirements:

• Bachelor’s degree or higher.
• At least 2 years of relevant assistant experience.
• Excellent communication, initiative, organizational, and upward management skills.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Job Responsibilities:

• Assist in tax reporting, including but not limited to, preparation of annual tax computation, indirect tax returns, statutory tax compliance form (i.e. Country-by-Country Reporting-CbCR, Global Minimum Tax), and transfer pricing documentation.
• Maintaining full set of GL, record keeping and management reports (P&L and balance sheet, including variance analysis) for semi-active treasury / investment holding / management services / dormant companies.
• Prepare statutory reports (including annual financial statements) for audit and regulatory filing purposes.
• Liaising with auditors and tax agents for year-end audit and annual tax filing.
• Assist in ad-hoc matters as and when required.

Job Requirements:

• Candidate must possess at least Degree in Accounting or equivalent.
• Minimum 3 years’ experience in tax and accounting related field.
• Proficiency in Microsoft Excel and PowerPoint. Knowledge in SAP Accounting System will be an added advantage.
• Good planning and organizational skills; and able to multi-task.
• Ability to work under tight deadline and minimal supervision.
• Good command of English, both written and oral communication skills.
• Ability to work as part of multi-geographic team in a multicultural environment.
• Able to speak and read Mandarin is an added advantage.

• Developing and sustaining long-lasting relationships with customers.

• Preparing, reviewing, and finalizing sales proposals.

• Utilizing social media platforms to garner customer interest and create brand awareness.

• Preparing sales forecast reports and submitting them to management.

• Developing effective sales strategies to increase company sales.

• Collaborating with the marketing design and content marketing teams to produce quality advertising material for company products and services.

• Maintaining an accurate record of past campaign results to determine the most effective marketing approaches.

• Analyzing market trends, sales and marketing metrics, as well as pricing strategies to identify ways to improve sales and marketing efforts.

• Able to work night shift, weekend and public holiday

Our client is a professional company with over 30 years of perfume and cosmetic distribution. Currently, they are looking for Sales & Admin Executive to assist them in their growing business.

Candidates who are looking for good mentorship with hands-on experience are highly encouraged to apply.

Job Highlights

• Industry: Perfume
• Location: Pandan Loop
• Working Hours: 8.30am to 6pm (Flexible)

Job Responsibilities

• In charged of handling consignment stores
• Responsible to handle online marketplaces
• Handling of office administrative tasks
• Monitoring of sales in various stores and planning of promotion materials
• Managing a team of promoters and in charged of planning their rosters

Job Requirements:

• Experienced in working in departmental stores & pharmacies
• Might need to work on weekends if there are events (time-off will be compensated)

Job Scope:

• Provide executive support to Board members and Senior Management
• Managing calendars and meetings, booking meeting rooms, communicating and organising meetings across multiple time zones, restaurant bookings, and other logistic arrangements.
• Handle extensive travel arrangements not limited to visa application, on arrival health declaration, flight bookings (both redemption and commercial), transport arrangement, accommodation, preparing detailed meeting schedules and any other relevant travel documents.
• Sourcing of venues, organise and coordinate conferences and events as an in-house corporate event planner globally and work with vendors to effectively manage and coordinate logistics for conferences and special events
• Attending and drafting of minutes of general meeting, board and board committee meetings
• Plan team meetings, corporate events, and other organizational activities

Requirements:

• Degree with minimum 3 years of working experience as a Personal Assistant or similar role (preferred).
• Mature, meticulous and process high level of discretion and integrity
• Ability to maintain confidentiality and handle sensitive information securely.
• Outstanding communication and interpersonal abilities
• Well versed in verbal and written communication in both English and Chinese to communicate with regional office in China.
• Basic financial skills (P&L)
• Excellent priority management and organizational skills

Interested applicants are welcome to submit your MS Word resume to: [email protected]

EA Personnel: R1109773

EA Licence No.: 07C3676

Position Overview:

The Senior Executive, General Affairs & Administration, is responsible for managing the personal vehicle needs of the Chairman, ensuring their upkeep, maintenance, and compliance with all legal and operational requirements. The role includes both administrative and operational duties to ensure the smooth functioning of the Chairman's personal transportation.

Key Responsibilities:

1. Vehicle Maintenance & Care:Oversee the washing, waxing, and general upkeep of the Chairman's personal vehicles.
   Arrange and monitor regular car servicing and maintenance, ensuring timely appointments and high standards of care.
   Maintain an organized schedule for car servicing, repairs, and necessary checks.
2. Mileage Tracking:Accurately clock in and track the mileage of all personal vehicles to ensure that they remain within maintenance schedules and operational efficiency.
   Report mileage regularly and suggest necessary actions to maintain vehicle health based on mileage milestones.
3. Fuel and Cashcard Management:Ensure all vehicles are fueled appropriately, with petrol top-ups managed efficiently.
   Maintain sufficient funds on the vehicles’ cash cards for smooth road usage.
4. Legal Compliance:Ensure all road tax and insurance documents for the vehicles are up-to-date and valid.
   Liaise with relevant agencies or service providers to renew any expiring documents well in advance.
   Monitor and track expiration dates for vehicle documentation and take prompt action to renew them.
5. Vendor and Service Liaison:Liaise with external service providers for maintenance, repairs, and cleaning services, ensuring cost-effective and high-quality work.
   Handle any issues that arise with service providers and resolve them efficiently.
6. Additional Support:Provide administrative support to the Chairman regarding vehicle-related matters and ensure all documentation is properly recorded.
   Manage any other tasks related to the Chairman's personal vehicles as required.

Qualifications:

• Minimum 3-5 years of experience in an administrative or operational support role, preferably involving vehicle management.
• Strong organizational and time-management skills.
• Attention to detail, especially with regards to tracking and managing maintenance schedules and compliance documents.
• Ability to work independently and handle multiple tasks simultaneously.
• Familiarity with basic vehicle maintenance and service schedules is preferred.

Skills:

• Strong communication and vendor management skills.
• Basic knowledge of vehicle care and servicing.
• Proficiency in administrative tasks and document management.
• Ability to work in a fast-paced environment and meet deadlines.

This role ensures the Chairman’s personal vehicles are well-maintained, legal requirements are met, and operational efficiency is maintained.

Job Description:

• Material planning: performing statistical analysis based on past consumption, lead time, value of material, EUC requirements and provide recommendation to support operations.
• Periodic review of inventory level to trigger replenishment up to level to support operations materials requirements based on provisioning model in considerations of Lead time, Consumption, EUC Requirements, Value of Material, MOQ, EOQ.
• Establish monthly engagement with respective stakeholders to review and rundown legacy stock and stock obsolesce.
• Work closely with project team to develop projections to ensure project requirements and schedule, as well as adjust projection according to changes in the project deliverables/ schedules.
• Communicate with respective stakeholder on SNCA and expired materials in order to undertake the correct resolution to these stocks.

Job Requirements:

• Diploma in Electrical/ Electronic/ Industrial / Mechanical Engineering/SCM or equivalent
• Must have good communication, interpersonal skills and be pro-active
• Experience with databases and spreadsheets
• Ability to create digital reports.

Roles and Responsibilities:

• Manage effective and efficient marine fuel procurement for container vessels at designated ports and services
• Engagement of Operating vessels’ marine fuel requirements as per assigned
• Achieve cost effective marine fuel procurement by negotiating with suppliers, such as oil majors, refineries, independent suppliers, and traders
• Address and resolve issues related to marine fuel quality and quantity, and follow up with claims as needed
• Manage Marine Fuel related services providers, such as surveyors and laboratory services
• Manage invoices and payments related to marine fuel
• Provide support for additional tasks as assigned

Requirements

• Bachelor’s degree in a relevant field
• Minimum of 5 years of experience in shipping or a related maritime industry
• Experience in bunker procurement with strong negotiation skills
• Knowledge of the bunker industry and fuel specifications
• Excellent communication skills, with the ability to report and share information in a timely manner
• Positive attitude and the ability to multitask and manage tight deadlines
• Proficiency in MS Office Suite and Google Workspace

Key Responsibilities:

Sales (60%):

1.Generate new business leads and follow up on existing opportunities.
2. Build relationships with customers, understand their needs, and offer tailored solutions.

3. Uncovering/qualifying new sales opportunities through outbound calling, email/LinkedIn interactions

3. Meet or exceed monthly/quarterly sales targets.
4. Schedule product demos
5. Manage inside-sales pipeline, track progress, and report on sales performance.

Marketing (40%):

1. Develop and execute targeted marketing campaigns (email, social media, content).
2. Create engaging content (case studies).
3. Manage social media.
4. Collaborate with cross-functional teams to align marketing strategies.
5. Analyze campaign results, optimize performance, and report on ROI.

WHAT’S ON OFFERYou will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys’ privacy policy.

• Manage all inquiries and maritime cargo operations
• Keep an eye on client and vendor emails, calls, and texts.
• Obtain DO from client and respond to email
• Verify the stock availability on DO and notify the customer.
• Make contact with the appropriate agency and share contact details and emails with them.
• If necessary, make plans to pick up supply from nearby vendors.
• Keep track of inventory for movement in and out.
• Keep a watchful eye on the supply boat and vessel arrival status.
• Verify the boat arrangements if necessary.
• Set up the paperwork and transportation for loading
• Make sure the customer is updated with all additional costs.
• Retrieve the endorsed vessel. DO once loading is complete.
• File all paperwork correctly after the project is finished
• Any additional ad hoc tasks that management assigns

Responsibilities:

• Manage and grow the brand’s presence on Instagram, Facebook, and Xiao Hong Shu, focusing on corporate services promotion.
• Create and execute bilingual (Chinese and English) marketing strategies tailored to target audiences on each platform.
• Design professional marketing brochures and promotional materials in both Chinese and English, ensuring consistency with the corporate branding.
• Develop engaging content, including posts, stories, and videos, to drive brand awareness and client engagement.
• Analyze campaign performance across platforms and provide insights to improve results.
• Stay updated with trends in social media and digital marketing relevant to corporate services.

Requirements:

• Proficiency in graphic design software (e.g., Canva, Adobe Creative Suite) and experience in bilingual content creation.
• Strong understanding of audience behavior and platform-specific strategies for Instagram, Facebook, and Xiao Hong Shu.
• Excellent written and verbal communication skills in both Chinese and English.
• Prior experience in marketing corporate services is preferred.
• Analytical mindset to evaluate campaign effectiveness and propose improvements.

Job Responsibilities:

• Adhering compliance of the client's and Compass Group Singapore policies and procedure
• Provide a “best in class” service to all clients
• Conduct a professional and friendly customer service to ensure to answer customer and occupant queries around general Client information such as internal departments, locations/way finding and contact and timings of spaces within the building
• To assist with functions / events, to ensure visitors expectations are met and exceeded prior to, during and assist to gather post event feedback
• Executes conference room and event space set ups
• Ensure meeting space are set up before every meeting
• Ensure equipment, amenities and conference room facilities with defects are raised as work orders to relevant departments
• Ensure that the reception area is clean, clear from health & safety hazards and the desk and team look professional and in accordance grooming standards
• Answer the telephone in a professional defined manner
• Escorts clients and visitors to the meeting rooms
• Takes Beverage requests for meetings and sessions
• Coordinate beverage requests with Tea Ladies
• Coordinate with external vendors to be able to propose interesting campaigns/events and/or roadshows that will be of benefit to Client staff and their visitors
• Know key transport routes to major locations including the other Client sites, the airport and key areas around Singapore.
• Assisting with taxi bookings or providing shuttle bus info
• Ensure these customers arrival and welcome is professional and their first entry point is engaging
• Assist with Visitor collection and updating of relevant databases.
• Manage all meeting room bookings in EMS and Outlook calendar
• Assist in ad hoc/urgent meeting room bookings via Outlook CMS (Client Meeting Services).
• Handle requests for room set-up on meetings, trainings, road shows, and functions
• Update and verify accuracy of Outlook calendar for Events, Meetings and Workshops
• Maintain meeting rooms/conference facilities clean, tidy and setup as per requirements
• Ensure for any events, the event service delivers a total end to end service experience and proactive approach taken to conference/event service change requests or support
• Be the main contact support for all visitors to the site, executing defines emergency and
  evacuation protocols
• Administrate Front of House monthly reports and provide analysis of results. From the trends,
  create experiences and/or process improvements on a continuous basis
• Complete any in-person learning or eLearning assigned by client, CBRE and Compass in a
  timely manner
• Assist Hospitality Operations Manage with Back of House coordination, communication, and
  operations
• Report any faulty equipment manage by Compass with it’s respective vendors
• Manage and submit Compass vendor’s Permit to Work on site
• Any other duties as assigned by the Hospitality Operations Manager

Health and Safety Responsibilities:

• Adhere to Compass Singapore HSE and client’s systems and procedures
• Follow all Emergency Response plans on site
• Follow procedures for identifying, assessing and controlling hazards and risks
• Adhere to and always maintain food handling standards and food safety plan
• Participate and complete any client, CBRE and Compass HSE trainings assigned

Job Requirements:

• Candidate must possess at least O Level / Diploma / Advanced / Higher / Graduate Diploma
• Minimum 1 - 3 years’ experience in reception in a hospitality and/or corporate environment required
• Experience handling executive club lounge would be advantage
• Must present a professional and friendly image
• Demonstrates proactive & professional approach to customer service
• Ability to confidently interact with all levels of the organisation from CEO to cleaning contractors
• Able to work independently

Manage high standards of service and clinical quality in health screening projects including:

● Setting up and tearing down, and logistics for the projects.

● Registration of clients and collection of payments with accuracy and precision, and arrangement of post-screening reviews.

● Facilitating of patient flow and checking that staffs have in-depth understanding of every station within the operational flow.

● Performance of duties such as taking blood pressure, height, and weight, arranging urine tests, filling up forms etc.

● Promotion of packages and add-ons to health screening participants.

● Generating and sending of medical reports to clients.

● Keeping the station areas clean and organized.

● Ensure optimal manpower utilization and coverage based on client load.

● Oversee all facilities and enhance the operating efficiency of the projects.

● Assist in the preparation and generation of corporate statistics and lifestyle surveys.

● Maintain client relationships and liaise with them for the renewal of health screening projects each year.

● Handle procurement of products/services, lab codes etc with effective cost savings management.

● Adequately stock supplies for the office, projects and activities.

● Preparation of Service Agreements, Introducer Agreements for Sales teams.

Support the Sales and Operations Director and assist in duties as may be assigned.

*5.5 days work week

Job description

Job Overview

The Executive Assistant (PA) to the CEO provides high-level administrative support, ensures the smooth operation of daily activities, and acts as a trusted liaison. The ideal candidate will exhibit exceptional organizational skills, discretion, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Responsibilities:

Administrative Support

• Manage and maintain the CEO’s schedule, including appointments, meetings, and travel arrangements.
• Coordinate internal and external meetings, ensuring agendas, minutes, and follow-ups are completed.
• Handle confidential correspondence, documentation, and presentations.
• Screen and prioritize incoming communication (emails, calls, and messages).

Travel and Logistics

• Plan and organize complex travel itineraries, accommodations, and transport for the CEO.
• Prepare travel expense reports and ensure timely reimbursements.

Relationship Management

• Act as the point of contact between the CEO, internal teams, and external stakeholders.
• Build and maintain strong professional relationships on behalf of the CEO.

Project and Task Management

• Assist in managing special projects, tracking deliverables, and meeting deadlines.
• Conduct research, prepare reports, and provide insights to aid decision-making.

Personal Support

• Manage personal tasks, including family logistics, personal appointments, and other non-business-related activities.
• Oversee personal purchases, property management, and other ad hoc duties as needed.

Skills and Qualifications

• Experience as a Executive Assistant or in a similar role is preferred.
• Exceptional time management, organizational, and multitasking skills.
• High degree of discretion and confidentiality.
• Excellent verbal and written communication skills.
• Proficiency in office software and scheduling tools.
• Strong problem-solving skills and a proactive approach to challenges.
• Flexibility to adapt to changing priorities and work under pressure.

Roles & Responsibilities

• Review and process daily sales transactions, ensuring accuracy and adherence to contractual terms.
• Review and process daily sales transactions, ensuring accuracy and adherence to contractual terms.
• Prepare and issue payments to vendors in a timely manner.
• Support the accounts payable (AP) and accounts receivable (AR) functions.
• Reconcile accounts and resolve any discrepancies in financial records.
• Assist with the monthly account closing process and prepare month-end journal entries.
• Maintain precise financial records and documentation, including AP, AR, journal entries, and general ledger (GL).
• Provide general administrative assistance to the finance department as needed.
• Conduct regular bank reconciliations to ensure all financial transactions are accurately recorded.
• Review and process employee expense reports, ensuring compliance with company policies.
• Provide required documentation and assistance during both internal and external audits.
• Handle GST filings and submission.
• Perform any other ad-hoc tasks as assigned by management.

Requirements

• Minimum of 3-year relevant working experience in accounting or finance (Retail industry)
• Familiar with quick book
• Capable of work independently and managing task with minimal supervision.
• Comfortable working in a fast-paced environment.
• Strong initiative with the ability to meet tight deadlines
• Excellent technical, organizational and problem-solving skills. A team player with a strong analytical capability.

We are a web development company looking for a motivated Sales Executive with at least 1 year of B2B sales experience.

Job Responsibilities:

• Develop and execute sales strategies to acquire and retain clients.

• Identify and qualify leads through research, networking, and cold outreach.

• Present and promote our web development services to businesses.

• Meet and exceed sales targets through consistent performance.

• Build and maintain strong relationships with clients for long-term collaboration.

Requirements:

• Minimum of 1 year of B2B sales experience.

• Must be currently unemployed.

• Strong communication and negotiation skills.

• Proven ability to meet sales quotas and close deals.

• Self-motivated and goal-oriented.

• Any field of studies are welcomed

Why Join Us?

• Competitive base salary with commission incentives.

• Supportive team and growth opportunities in a dynamic industry.

Salary: $1800 - $2000 (Part time)

Working hours: 6pm-11pm (5hrs)

Working days: 5 days/ week

Job Description

• Implement online and digital marketing using SEM, email, content marketing, Facebook/Instragram/Tiktok ads etc. to generate leads across all online platforms
• Develop and manage social media and digital marketing content for social media, company website, in-house app etc
• Build and manage the company’s social media profile and presence
• Engage audience with various kinds of photography or video-based content for marketing purposes and brand awareness
• Manage and respond to social media audience on various platforms
• Analyze social media trends and explore new ways to engage and identify new social networks
• Assist with planning and executing of marketing campaigns
• Monitor progress of campaigns using various metrics and submit reports of performance
• Work with internal and external vendors whenever required
• Provide administrative support and other ad-hoc duties as assigned by Director
• Assist in tracking of marketing campaign performance and prepare reports for submission
• Provide data mining support
• Plan and implement advertising and promotional campaigns
• Assist in monitoring of Advertising and Promotional spend
• Assist in store marketing activities and set up display items activities
• Support in managing the PR issues on social media platform. (customer’s feedback and comments)

Requirements

• At least Diploma/ITE/Degree in Digital Marketing, Mass Communications or other relevant disciplines
• Relevant working experience in Copywriting or Social Media platform, ideally within F&B/FMCG/Retail sectors
• Highly creative and with attention to details
• Has a good understanding of consumer behaviour and trends
• A hands-on and result-oriented person
• Able to work well under pressure and tight deadlines
• Experience in Google Analytics and digital media optimization
• Proficient in social media software and graphic design software (e.g. Adobe Photoshop and Indesign)
• Proficient in video and filming and editing software (e.g. Premiere Pro)
• Social media savvy
• Creativity and commercial awareness
• Ability to multitask in a fast-paced environment
• Bilingualism is preferred (English and Chinese) to liaise with Chinese speaking associate

Interested parties, please send your resume here and we will get back to you as soon as possible.

Key Highlights

• 1 year contract renewable basis
• Attractive remunerations and monthly incentives
• Our Contact Centre is located within walking distance from Tampines MRT station.
• Working Hours: 5-day work week from Monday to Friday, 9am to 6pm (Exclude PH/Weekends)

Job Description

Let your passion for service come alive in your profession. You thrive on lending a helping hand in helping those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality and enjoy talking to people, and pride yourself in having a soothing and reassuring voice, you are warmly invited to apply to join our dynamic team.

As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a daily basis and that our Contact Centre remains the preferred way for our customers to reach us.

You will be required to:

• Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility

• Empathize with customers, and offer clear and relevant advice

• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations

• Perform post-case administration for future reference

Qualifications -

To join us as a Customer Service Officer (Contact Centre), you should:

• Have obtained NITEC cert, diploma or degree in any field. Relevant insurance certification will be an advantage

• Have at least 1 year of experience in customer service, preferably in a contact centre

• Enjoy people engagement and providing sound advice, have patience in dealing with complex problems

• Have strong interpersonal skills and the ability to answer queries clearly over the phone

• Be result-oriented and enjoy seeing tangible results of your hard work