Our client, a well-established international bank with a strong presence in Asia, is recruiting an Offshore Relationship Manager to expand their global markets business.

about the job:

• Develop and manage a portfolio of HNW clients across diverse markets, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Collaborate with internal product specialists to design and implement tailored financial solutions that address the unique needs of offshore clients.
• Ensure client retention by delivering personalized service, conducting regular portfolio reviews and maintaining proactive communication.
• Stay updated on global financial markets, economic developments and regulatory changes impacting offshore banking clients.
• Provide timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required:

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum 5 years of experience in wealth management/offshore banking with a focus on international markets.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Excellent communication and interpersonal skills, proficiency in an additional language is advantageous for engaging with diverse client bases.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Core Responsibilities

Activities

• Actively liaise between the CoE and the divisional/regional leadership to deliver one Givaudan function specific excellence strategy

People management

• Manage assigned teams effectively
• Define talent management needs and ensure continuity with CoE team in global / regional organization
• Advising, training and coaching competencies via the Givaudan function specific Academy curricula
• Deliver tools & workshop frameworks

Performance Management:

• Accountable for the delivery of the Divisional / regional function specific value case
• Accountable for divisional / regional performance management
• Responsible to benchmark against industry and define Givaudan function specific targets with the Division
• With the divisional stakeholders ensure the function specific yearly budget is built in

Function Management:

• Ensure the roll out plan for function specific strategy is developed and/ or rolled out regionally and delivers promised value
• Deliver best practices and innovation into the assigned function specific area and with the support of the internal community ensure they are embedded throughout all levels in the region
• Develop & implement the Givaudan function specific standards and solutions
• Accountable for the delivery of the enabling elements, tools and process to support the roll out plans in each region
• Lead function specific maturity assessment programs across the Division / region
• Develop and deploy globally / regionally the Givaudan function specific Academy
• Steer the organization to deliver best in class in function specific standards, plans & solutions
• Drive the creation of the divisional / regional expert community – ensure their alignment and involvement in the function specific programs across Givaudan
• Lead the roll-out for function specific systems across the division /region
• Advise sites on opportunities in improving energy efficiency
• Lead/Support energy and cost savings initiatives as well as environmental responsibility

Academic Background

• University (BS) degree (in function-specific field) with majors in functional-specific field or equivalent an advantage
• Project Management or industry specific certification would be an advantage

Professional Experience

• 10 to 20 years of relevant experience in a function-specific role or equivalent (depending if global or regional)
• 5 to 10 years of experience in people management
• Experience in matrix organizations
• Experience in Continuous improvement methodologies & function specific systems (TPM)

Technical Skills

Language requirements

• Excellent in English
• Fluent in any language of the assigned region an advantage

Personal skills & requirements

• Expertise in function-specific role or technologies
• Expertise in engineering projects end to end
• Expertise in industrial methodologies/tools
• Operate in a dynamic and changing environment
• Operate in an international environment

Technical skills

• Green Belt an advantage
• Good knowledge of production processes
• Knowledge of EHS rules and guidelines

Key Responsibilities:

Client Maintenance:

• Build and maintain strong relationships with existing corporate clients.
• Conduct regular check-ins and assessments to ensure client satisfaction and retention.
• Grow and manage projects with clients to enhance service delivery and client loyalty.

Client Sourcing:

• Identify and target potential corporate clients through market research and networking.
• Develop and implement strategies to acquire new corporate clients.
• Prepare and present proposals tailored to the needs of prospective clients.

Engagement and Networking:

• Connect and engage effectively with clients, building rapport and trust.
• Attend industry events and networking functions to promote the company and establish new connections.
• Participate in client dinners at least twice a week to strengthen relationships.

Collaboration:

• Work closely with team members to align strategies and optimize client offerings.
• Coordinate with internal teams to ensure client needs are met efficiently.

Reporting:

• Maintain accurate records of client interactions and sales activities in the CRM system.
• Prepare regular reports on client acquisition and retention metrics for management review.

Qualifications:

• Proven experience in client relations, sales, or business development.
• Strong customer service and interpersonal skills.
• Proficient in Excel and CRM software.
• Excellent verbal and written communication skills.
• Presentable appearance and professionalism in client interactions.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Job Description

The Project Manager is responsible in making decisions that ensure the quality and timeliness of construction deliverables by overseeing onsite operations teams, vendors, subcontractors and clients.

Job Responsibilities

• Assisting the Senior Project Manager in managing project engineering of ACMV systems including planning and defining project scope, goals and deliverables
• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Senior Project Manager to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Job Requirements

• Min. 10 years of experience in ACMV works
• Degree in Mechanical Engineering or equivalent
• Proficient in Software with strong understanding of Drawings
• Fluent in ACMV knowledge and installation – CHWP, VRV, VRF systems
• Strong technical knowledge of HVAC systems, including design, installation, and maintenance
• Familiarity with ACMV engineering principles, industry standards and regulations
• Knowledge of project management methodologies, tools and techniques
• Strong leadership and management skills with the ability to motivate and manage a team
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues

JOB SUMMARY

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Branch Manager, Business Manager, Product Mgr and etc.

Our Ideal Candidate

• RNF and CMFAS Certifications

Role Specific Technical Competencies

• 2+ years of Client Acquisition Experience
• Account Management Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Become a product ambassador, presenting and proposing our offerings to ship owners, managers, operators, and other clients across domestic and international markets.
• Uncover and cultivate promising new business opportunities, expanding our reach and success.
• Leverage your network to connect with potential clients, building strong relationships for long-term partnerships.
• Nurture and maintain strong, ongoing relationships with existing client accounts, ensuring their needs are consistently met while fostering long-term partnerships for mutual growth and success.
• Be the point of contact for customer inquiries, crafting quotes and overseeing the entire sales journey, from pre-sale to post-sale support.
• Grow the sales team to unlock new avenues for the company.
• Stay at the forefront of the industry by actively participating in events and networking sessions.

Requirements:

• Minimum of 2 years of marine industry sales experience in Singapore.
• Demonstrate exceptional English language skills, along with presentation and communication prowess.
• Thrive in a self-starting environment, driven by results.
• Experience with SAP and CRM tool knowledge considered a valuable asset.
• Maintain composure under pressure while delivering outstanding customer service.

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Client Acquisition Manager to expand their business.

about the job

• Identify and target affluent individuals through networking, referrals and market research.
• Build long term relationships with affluent individuals to understand their financial goals and provide bespoke banking solutions.
• Work closely with internal and external stakeholders across the bank to customized solutions that meet clients’ requirements.
• Stay updated on market trends, competitor offerings and emerging opportunities to continuously refine acquisition strategies.
• Maintain close working relationship with internal partners for referrals and ensuring attractive or exclusive offers.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements.

skills and experience required

• Proven track record of success in acquiring and managing affluent clients.
• Strong interpersonal and communication skills to build trust and rapport with affluent individuals.
• Able to present effectively, communicate ideas and concepts.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

Contracts Management

1. Prepare and provide responses for tender bidding, submission of relevant costs spreadsheets and profitability analysis.

2. Managing contractual claims to protect commercial interest.

3. Prepare requests for proposals for distribution to vendors.

4. Develop a set of standard contracts for the company, ensuring that they are in line with corporate goals and objectives.

5. Analyse all requirements and provisions in contracts, including terms and conditions, to ensure compliance with all laws and regulations and company policies and procedures.

6. Ensure that contracts are executed in accordance with corporate guidelines.

7. Audit existing contracts and oversee contract modifications.

8. Analyse a contract’s risk to the business.

9. Visit client sites and meet with business partners.

10. Train and supervise other contract professionals.

11. Communicate contract implementation to subordinates and other internal stakeholders.

12. Lead complex contract negotiations and manage all changes and addendums to existing contracts.

13. Ensure that all raw material used meet the specified requirements.

14. Define policies to reduce contractual risks and identify potential improvements to existing policies.

15. Prepare reports on the status of contracts for the Management.

16. Endorse schedule of rates.

17. Anticipate price fluctuations based on external factors.

18. Establish margins for overheads and profits in tender sums.

19. Drive cost planning and control.

20. Authorise variation cost claims.

21. Provide strategic subject matter expertise on matters of cost, contractual implications, procurement of resources or progress during the period of works.

22. Advise on various techniques in dispute resolution.

Manage post contract administration

1. Communicate payment regime to relevant stakeholders.

2. Attend project meetings.

3. Prepare valuations for interim payments and/or recommendation for payment to contractors, specialists and sub-contractors including recommendations for payment.

4. Measure variation of cost claims.

5. Prepare final accounts and/or relevant pricing variations.

Team Management

1. Establish good working rapport with colleagues from Contracts and other departments.

2. Involve in training and development of the Contracts team, including on-the-job training to enhance the core competence of team members.

3. Work with Contract team members to improve work processes, productivity and hit rate of tenders.

4. Understand the implications of health and safety regulations.

5. Ensure that team members have a complete understanding of the project scope of works.

6. Conduct/participate at briefings and regular meetings.

General

1. Adhere to policies and procedures and be kept up-to-date at all times.

2. Oversee the update of base rates and costings regularly.

3. Respond actively and quickly to changes in the operations as dictated by the company, industry or customers’ expectations.

4. Protect and preserve the company’s interest.

Requirements:

• Diploma or Degree in Quantity Surveying, Building or Civil Engineering.
• Proficient in all Microsoft Office application.
• Proficient in PlanSwift, Adobe Acrobat.
• Good interpersonal & leadership qualities.
• Good communication & writing skills.
• Conflict management and problem-solving abilities.
• At least 7 years relevant experience in the Interior industry in Singapore.
• Independent, positive attitude, strong sense of responsibility.
• Proficient in BIM (Bonus).

Job Description

The Business Development Manager leads the organisation's business development strategies by seeking new business partners. He/She also improves current businesses and finds new ones. He/She is updated on current market conditions.

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new leads / opportunities.
• Maintain and service existing clintele and to source for new potential business/client
• Responsible for marketing-related activities such as public relations , corporate image and branding marketing marterials etc
• To assist in company's marketing activities and plan
• Strong focus on quaility & customer orientation

Job Requirements

• Prefer with Diploma/Degee with 2-3 years with relevent experience experience in sales, marketing or related field.
• Able to perform under pressure and tight deadline
• Possess good interpersonal , persentation skills and resourcefull in seeking new projects/customers
• Knowledge in interior designing will be and added advantage

Job Description & Requirements

Submission to building management/ main contractor
- Work schedule planning
- Co-ordination site work with sub-contractors
- Discuss detail drawing with designer
- Material procurement / cutting list
- Meeting with Consultants
- Co-ordination site work with sub-contractors
- Discuss structural detail drawing with architect
- Arrange workers daily site schedule

• Minimum 5 years with relevant experience in project management of building/warehouse construction
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Bilingual in English and Mandarin ti liaise with associates
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Possess Construction Safety Course for Project Manager Certificate

Job title: Human Resource Manager

Responsibilities

• Develop and execute business development strategies to achieve revenue growth targets
• Identify and pursue new business opportunities such as franchisee and strategic partnership through networking, research, and market analysis
• Build and maintain strong relationships with clients, partners, and stakeholders
• Working closely with the marketing, product development and operations team to develop and support the projects and presentations.
• Develop and manage sales reports to senior management

Requirements

• University Bachelor’s Degree
• 3 to 5 years’ experience in similar or related role in F&B industry.
• Excellent commercial awareness and business acumen skills.
• Excellent interpersonal and relationship management skills.
• Excellent presentation and negotiation skills.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

This is a unique opportunity to lead market entry for new markets in Southeast and South Asia as an experienced sales leader to drive the future growth of Airwallex. You will have a chance to build and lead a high-performing sales team that can help us establish product-market fit in each new market we are planning to enter. Your insights will be instrumental in driving our go-to-market strategy and establishing Airwallex as a key player in these markets.

In this role, you will need to roll up your sleeves and actively sell, whether to individual customers or through channels, ensuring that we generate gross profit (GP). You must possess 200% craftsmanship, as this is a new venture where we expect things to be broken or absent; your excitement for 0 to 1 journeys will be crucial. Additionally, you will need to act with very high operating intensity. As we enter each new market as a challenger, it will require significant effort to build and scale our operations effectively.

You will play a critical part in expanding our market presence by collaborating with key functions such as product, revenue operations, sales enablement, strategy, and marketing. This role will be pivotal in Airwallex building a successful, scaled, revenue-generating function in Southeast and South Asia.

This role is based in Singapore; some travel may be expected.

Responsibilities:

• Target strategic business opportunities for Airwallex, identifying pain points and providing solutions for our customers.
• Build and coach a team of Account Executives and Sales Development Representatives on sales methodologies, strategies, and sales effectiveness.
• Develop and execute our sales and go-to-market strategy, defining our value proposition, refine sales pitches, and adapt based on insights discovered.
• Manage multiple priorities and projects, diving into the details in a wide variety of tasks - from recruiting to performance and sales analysis.
• Work with the Strategy & Operations team to design and implement effective compensation plans, territory plans, team structures, and operational models to drive productivity and success for the team.
• Implement sales frameworks and methodologies to improve team performance
• Provide hands-on support in closing strategic and complex deals.
• Present Airwallex’s value proposition to potential clients, demonstrating how our solutions can address their specific needs.
• Collaborate with the marketing team to create targeted campaigns that resonate with the SME audience.
• Provide feedback to product and engineering teams based on client interactions to enhance our offerings.
• Monitor sales metrics and prepare regular reports on sales performance and market trends.
• Build and maintain strong relationships with key stakeholders and partners in the SME ecosystem.
• Represent Airwallex at industry events and networking functions.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 7+ years of sales experience, preferably selling to business leaders and finance teams, with a track record of multi-year top performance. At least 2+ years in leading a small team.
• Bachelor’s Degree holder from an accredited university.
• Ability to understand technical requirements and craft solutions across multiple products.
• Ability to develop and execute account plans spanning multiple business units across complex organisations.
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders.
• Proven ability to lead complex negotiations involving bespoke commercial agreements.
• Superior verbal and written communication skills.
• Ability to operate in a highly ambiguous and fast-paced environment.

Preferred qualifications:

• Experience working in payments or fintech.
• Someone who enjoys getting things done and finds ways to drive tangible outcomes.
• A strategic thinker and analytical in your approach to developing strategies.
• Success-oriented and hold yourself accountable for delivering key outcomes.
• Someone who works collaboratively with people at all levels and across functions and cultures.

Would you like to do the opening of our Mama Shelter Zurich?

THE MISSION?

Mama does not compromise with cleanliness and hygiene!

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Summary:

We are seeking a highly motivated and results-driven Account Manager to join our team. As part of Sales Team, you will be responsible for generating new sales leads, building strong relationships with customers, and driving revenue growth. You will play a key role in helping us achieve our sales targets and expand our market presence. Proven experience in sales, preferably in the vegetable, fresh produce, FMCG, F&B, Hospitality, or related industry

Key Responsibilities:

⁠Generate New Sales:

• Identify and approach new customers.
• Develop and maintain a pipeline of potential customers.
• Meet and exceed monthly sales targets.

Building Relationships:

• Build and maintain strong relationships with existing and new customers.
• Meet customer satisfaction and loyalty.
• Identify and address customer needs and concerns.

Achieve Sales:

• Ensure sales and marketing alignment to drive revenue growth.

Vegetable Knowledge and Development:

• To identify target customers from FMCG, Hotels, and F&B sectors.
• Familiar with all types of vegetables. (Training will be provided)

Reporting and Performance Metrics:

• Be able to work according to the management's performance target.
• Track and report sales performance and results.
• Continuously improve sales performance and results.

Requirements for Skills and Qualifications:

• Secondary or Diploma in Marketing, Business Administration, or a related field.
• Good communication, negotiation, and relationship-building skills.
• Ability to work independently and as part of a team.
• Knowledge of the local vegetable/F&B/FMCG market.
• Experience with sales and marketing strategies and tactics.
• Be able to work in fast-paced environments.
• Knowledge of Microsoft Office e.g., Excel, Word, and PowerPoint.
• Multilingual will be an advantage as this position will deal with various type of stakeholders.

Roles & Responsibilities

We are seeking an independent, motivated, and results-driven Assistant Manager for the Membership & Certification Department. The Institute of Internal Auditors Singapore is a non-profit professional body dedicated to advancing and developing the internal audit profession in Singapore. We are committed to raising the profile and standing of the internal audit profession and developing internal auditors' knowledge, skills, and expertise. The successful candidate will play an important role in driving our membership plans, cultivating partnerships, and implementing engagement initiatives to enhance the value proposition for our members.

Key Responsibilities:

Essential duties and responsibilities include but are not limited to:

· Manage the intake and processing of new membership applications, including eligibility and take responsibility for the entire process.

· Manage member relations as the primary point of contact for individuals and organisations.

· Coordinate membership renewal processes and reminders.

· Manage the membership database, ensuring accuracy and timely updates.

· Promote certifications to members and assist in the application process.

· Promote corporate membership to new and existing organisations.

· Assist in the development of new products/services to drive the membership department.

· Coordinate logistics, invitations, and communications for events related to membership and partnerships.

· Work closely with the marketing team to create promotional materials targeting both existing and prospective members.

Qualifications and Skills:

• A diploma or degree in business, marketing, or events management and/or with at least 3 years of working experience. Prior experience in an engagement role, events management, or a professional membership body would be an added advantage.

• Experience in developing and managing outreach programmes aligned with the organisation's established goals.

• Proven experience in membership management, partnership development, or related roles, with a focus on launching and implementing new corporate membership programme.

• A proven track record of successful project management and event coordination.

• Adept at defining problems, collecting relevant data, and drawing valid conclusions while delivering excellent customer service skills.

• Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.

• Meticulous and detail-oriented.

• Able to work well independently as well as in a team and meet deadlines.

• Strong time management skills and the ability to efficiently handle concurrent tasks.

• Use of productivity tools (MS Office) and CRM will be required.

Roles & Responsibilities

Roles & Responsibilities

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Must be able to work night shift or split shift

Must be able to work extra hours or weekend if needed

Responsibilities

• Liaise with all theatre departments and collate information
• Collaborate with the Production Manager regarding budgets
• Supervise the set, lighting, and sound installation
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Cue the Lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company

Requirements and skills

• Proven work experience as a Stage Manager or similar role
• Computer skills and understanding of current technology
• Ability to work under pressure
• A sharp eye for detail and talnet

Duties and Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Delivering superior food and beverage service and maximizing customer satisfaction

· Responding efficiently and accurately to restaurant customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

· Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

· Manage the external food hygiene consultant, and the resulting reports

· Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

· They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

· Proven customer service experience as a operation manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software, like OpenTable and Peach Works

· Strong leadership, motivational and people skills

· Acute financial management skills

· B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Description:

• Develop new sales leads and clientele / supplier base, both locally and overseas.

• Provide dedicated services and relationship building with existing account.

• Identify new markets and business opportunities through research and analysing market trends.

Job Requirement:

• Possess good experience to the above and as well as in overseas market.

• Strong understanding of customer and market dynamics and requirements.

• Able to work retail hours and on weekends.

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
• Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
• Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Regularly evaluate service quality and client satisfaction and make necessary adjustments
• Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
• Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
• Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

What You'll Need to Get the Job Done

As the Programmes Manager at Extraordinary People Limited, you will assume a pivotal role in the facilitation and support of programme implementation. Your responsibilities encompass identifying gaps, analyzing data to discern patterns and opportunities, refining existing service models, and integrating structural changes at the systems level to accommodate a broader spectrum of special needs clients.

Supporting Programme Development:

• Employ a structured methodology to collaborate with the programme team and stakeholders, fostering a deep understanding of client challenges and requirements.
• Maintain a comprehensive grasp of client needs, continually refining programme implementation strategies.
• Develop coherent plans to address challenges and enhance programme efficacy.

Programme Evaluation:

• Conduct comprehensive evaluations and reviews of programmes and projects, utilizing data analysis and research methodologies.
• Engage stakeholders throughout the change management process, ensuring seamless transitions within the programme.
• Manage inter-project interfaces across diverse stakeholders and sectors.
• Oversee successful programme outcomes, including grants processing and rigorous fund administration controls.
• Promptly initiate corrective actions and interventions to address programme gaps or issues.
• Regularly report on programme progress to stakeholders.

Job Requirements

• Hold a degree in any discipline, with relevant professional experience (Preference for experience in social care (SPED) or the visual and performing arts industry, although not mandatory).
• Performing Arts and Visual Arts backgrounds/experience will have an added advantage.
• Possess strong organizational skills, critical thinking abilities, and an analytical approach to problem-solving.
• Demonstrate self-motivation, resilience, and tenacity in pursuing programme objectives.
• Adaptability to fluid environments, with a flexible approach to work and the ability to thrive under pressure in dynamic settings.
• Proficiency in basic grant management and financial skills to oversee programme budgets and evaluations.