Job Summary:

WonderFoot TCM Massage Pte Ltd is seeking a skilled and compassionate Massage Therapist (Masseur/Masseuse) to join our dynamic team. The ideal candidate will have a strong background in various massage techniques, excellent customer service skills, and a passion for promoting relaxation, health, and well-being. As a Massage Therapist at WonderFoot TCM Massage, you will be responsible for providing high-quality massage therapy services to our diverse clientele.

Key Responsibilities:

• Conduct client consultations to understand their needs and health concerns.
• Perform a variety of massage techniques, such as Swedish, deep tissue, sports, prenatal, and hot stone massages.
• Maintain a clean and professional workspace, ensuring all equipment and supplies are sanitized and properly stored.
• Develop and maintain strong client relationships through effective communication and personalized service.
• Educate clients on relaxation techniques and post-massage care.
• Stay current with industry trends, new techniques, and continuing education requirements.
• Adhere to all local and state regulations and guidelines for massage therapy practice.

Preferred Qualifications:

• 2+ years of experience in a professional massage therapy setting.
• Additional certifications in specialized massage techniques (e.g., reflexology, aromatherapy).
• Experience with scheduling and client management software.
• Knowledge of complementary wellness practices such as aromatherapy, hydrotherapy, or acupuncture.

Working Conditions:

• Must be able to stand for long periods and perform physical tasks associated with massage therapy.
• Ability to adapt to various client preferences and comfort levels.

NASHPRO Corporation Pte Ltd is a leading company in the International Trade of Textile Chemicals and Equipment sector, providing innovative solutions to its customers in the south and south east Asia region. We are committed to fostering a culture of excellence, collaboration, and continuous improvement. As we expand, we are seeking a highly skilled and motivated Senior Manager to join our dynamic team in Singapore.

Job Description:

We are looking for a results-driven Senior Manager to lead and manage our operations including finance and marketing to achieve strategic business objectives. The ideal candidate will have extensive experience in managing cross-functional teams, driving operational efficiency, and implementing best practices to ensure the success of our business.

Key Responsibilities:

- Develop and execute strategic plans to meet business objectives and key performance indicators (KPIs).

- Collaborate with senior leadership to define business goals and drive company-wide initiatives.

- Oversee the execution of day-to-day operations, ensuring high-quality delivery and compliance with industry standards.

- Monitor financial performance, manage budgets, and allocate resources effectively.

- Drive continuous improvement through process optimization and innovation.

- Build and maintain relationships with key stakeholders, both internal and external.

- Stay abreast of industry trends and competitive landscape, providing recommendations for growth opportunities.

Requirements:

Bachelor's degree in Business Administration, Finance or Engineering. A Master’s degree is a plus.

Minimum of 10 years of relevant experience in a leadership or management role.

Proven track record of successfully managing teams and driving organizational performance.

Strong analytical and problem-solving skills with the ability to make data-driven decisions.

Excellent communication, interpersonal, and negotiation skills.

Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.

Strong leadership and change management experience.

Why Join Us?

Competitive salary and performance-based incentives.

Professional development and career growth opportunities.

Flexible working arrangements and a supportive work environment.

How to Apply:

Interested candidates are invited to submit their updated resume and cover letter to online portal by 4 January 2025.

We thank all applicants for their interest. Only shortlisted candidates will be contacted for an interview.

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with Schindler Corporate and Schindler Singapore directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure Schindler’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

1. ensure the timely conversion of all equipment from Free Maintenance to paying portfolio
2. the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
3. Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Schindler technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team
• to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team.

Job descriptio:

• Greet and assist customers
• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary
• Instruct staff on how to handle difficult or complicated sales
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions
• Formulate pricing policies and accuracy
• Attend trade shows to identify new products and services
• Coach, counsel, recruit, train and discipline employees

Accounting Manager Duties

Accounting managers oversee the accounting policies and operations within the organization. Uses financial and accounting expertise to manage and optimize an organization's financial health and practices. Ensure that the organization meets compliance and regulations related to taxes and other financial laws.

Manage Budgets
Monitoring organizational spending and assist other managers in creating sustainable and effective budgets. Ensure resources are properly allocated and aligned with the organization's overall financial health.

Financial Records and Reports
Ensure accountants maintain accurate and compliant financial records. Produce and submit regular reports for managers and other stakeholders.

Analyze and Interpret Financial Data
Accounting managers analyze financial information and reports to identify financial risks and opportunities. Look at trends and discrepancies and offer insights to help with the decision-making process.

Supervise Accounting Staff
Accounting managers lead a team of accountants and finance professionals, ensuring they produce timely and accurate work. They may provide training and mentorship to improve their team’s performance.

Assist in Strategizing and Decision-Making
Accounting managers may assist an organization in the making of financial decisions and strategies. Using financial data and reports to inform their insights and help the organization optimize its financial performance.

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

• Strong software background in Bentley Open Building Design.
• Attend and chair VDC and technical meetings with Clients, Consultants and Sub-contractors.
• Works closely with project team in coordinating, quality control, organizing and producing of construction drawings and documentations using BIM Technologies.
• Ensure drawings accuracy based on BIM standards.

EA Licence No. 16C7962

Responsibilities

• Works with Director, Business Development to identify, initiate, and analyze potential partnerships.
• Supports the coordination of all aspects of the development process both internal and external, including prospecting/qualification, pitching, due diligence, contract negotiations.
• Successfully onboards units to the platform to meet individual unit goals.
• Overseeing projects at one or multiple stipulated sites.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Developing goals for the development team and business growth and ensuring they are met.

Job Requirements:

• Proven work experience as a sales manager.
• Knowledge of basic knowledge of air conditioning.
• Need to working on weekend.
• Need to working overtime.

5 Day Work Week,

44 Hours a Week

2 Full-Shift 10am - 10pm (2 meal breaks)

3 Mid-Shift 12pm - 10pm (1 meal break)

Location: Bugis +, Singpost Centre, Tampines

Responsibilities

• Responsible for the daily store operations and supervising a team of retail associates ensure smooth operation.
• Ensuring visual merchandising and housekeeping are kept to company standard.
• Maintaining a high standard of personal and team members grooming & appropriate conduct.
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image.
• Establish regular contacts with existing and potential customers, maintaining healthy customer relationship, keeping customers informed on new products or services, changes etc.
• Other duties as assigned

Requirements

• Minimum 3-5 years experiences in customer service in retail environment & Beauty industry
• Able and willing to work retail hours, including weekends and public holidays.
• Passionate about the beauty and retail industry.
• Excellent customer service and sales oriented.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Ensuring a company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Roles & Responsibilities :

- Ensuring all operations are carried on in an appropriate, cost-effective way

- Improving operational management systems, processes and best practices.

- Purchase materials, plan inventory and oversee warehouse efficiency.

- Perform quality controls and monitor production KPIs.

- Recruit, train and supervise staff

Requirement & Skills:

- Driving License

- Experienced on digital door locks intallations.

- Proven work experience as Operations Manager or similar role.

- At least 3 years experience in electrician works or carpentry works.

- Excellent communication skills.

- Leadership ability.

- Able work overtime, weekend and public holidays.

3 days in office per week
Job Duties:
To support Grants & funding initiative operational needs.
a) Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
b) Executing policies and processes pertaining to the administration of the funding initiative
c) Communication of the funding initiatives' policies and processes to public sector research performers
d) Liaising with grantees on pre and post award matters
e) Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
f) Building excellence in grants management through the development, refinement and implementation of best practices, within company and through working with other funding agencies
g) Other ad-hoc duties that may be assigned

Requirements:
a) Bachelor's Degree with 2 years of Grant Admin experience in public sector / policy / planning / governance roles
b) Experience and/or keen interest in work related to governance and policy, especially in the research & development sector
d) Strong problem solving, analytical and systems thinking abilities
e) Resourceful and independent
f) Able to work collaboratively with internal and external stakeholders

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Order:780429

Job Responsibilities:

• 90% Hunting, 10% Farming
• Establishing and researching for new business opportunities in Singapore's semiconductor, electronics components, or biomass/recyclables industries
• Possess extremely strong relationship and connection with Singapore semiconductor, electronics, and/or biomass/recyclables market
• Utilize their business relationship and connections to sell and market the company's items
• Oversee and lead all aspect of sales and marketing activities
• Possess both proven experience in sales and a high level of technical expertise
• Swiftly liaise with vendors in either Japan or other overseas partners to solve any issues that arise
• Conduct day-to-day communication with clients, identifying their group-wide requirements
• Budget planning, profit and loss management, cash management and analysis of the businesses of the company and report to management
• New Business development and creation for the 3 markets mentioned above
• Any ad-hoc duties assigned

Job Requirements:

• Min 3 years' B2B hunting sales experience in the trading industry handling raw materials, preferably natural resources and mineral products
• Experience in customer proposals and negotiation, procurement, product, quality control, delivery and bill collecting
• Good experience of new business development and hunting sales

[Advantage]

• Good knowledge of the latest market information for either one of the 3 markets (semiconductor, electronics, and/or biomass/recyclables industry)
• Experience working for a Japanese trading company

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Work in a dynamic and international environment

Job Description

• Manage a team of technicians and contribute to the overall success of after-sales department
• Manage and coordinate the daily operations of the workshop, including scheduling, resource allocation, and quality control.
  • Oversee the maintenance and repair of vehicles
  • Monitor workshop performance and identify areas for improvement
  • Other duties assigned

Job Requirement

• Minimum GCE "N" Level or equivalent with 1 year of experience in managing an automotive workshop
• Strong leadership and management skills
• Excellent organizational and time management skills
• Ability to diagnose and troubleshoot vehicle problems
• Strong customer service orientation
• Proficiency in using diagnostic tools and software

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

Working Locations: Alps Avenue

Responsibilities:

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 3 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Able to work in fast pace environment

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

Position Overview:
Giggle Hospitality is looking for an experienced Operations Manager to oversee the management and deployment of a part-time workforce to partner hotels. This role is critical in ensuring smooth operations during major deployments and maintaining strong client relationships. The ideal candidate will have a background in hospitality, excellent leadership skills, and a commitment to service excellence. Weekend availability is essential to meet operational needs during peak times.

Key Responsibilities:

1. Managing the Part-Time Workforce:Coordinate and manage a pool of part-time staff for seamless deployment to partner hotels.
   Ensure staff are well-briefed, trained, and positioned appropriately for their roles.
   Monitor staff performance and provide support to maintain service excellence.
   
2. On-Site Operations:Serve as the main point of contact for partner hotels during deployments.
   Conduct on-site visits to oversee operations and address real-time issues.
   Troubleshoot and resolve challenges during high-pressure situations.
   
3. Client Engagement and Relationship Management:Build and maintain strong relationships with partner hotels, ensuring their satisfaction with Giggle’s part-time staffing solutions.
   Actively seek feedback from clients to improve service delivery.
   
4. Deployment Oversight:Oversee large-scale setups and events, working closely with hotel management teams.
   Ensure that the right staff are deployed based on client requirements and event needs.
   
5. Weekend Commitment:Be available for on-site visits and operational oversight during peak times (Friday to Sunday).
   

Qualifications:

• Mandatory: A degree or diploma in hospitality management or a related field.
• Proven experience in hospitality, preferably in roles involving operations or workforce management.
• Strong leadership and communication skills to effectively manage part-time staff and build client relationships.
• Ability to work a flexible schedule, with a focus on weekends.
• Familiarity with Giggle’s platform and services is a plus.

Skills and Competencies:

• Excellent organizational and time management skills.
• Leadership abilities to guide and motivate part-time staff.
• High emotional intelligence to navigate client relationships and resolve conflicts.
• Proactive problem-solving mindset and attention to detail.

Why Join Giggle Hospitality?

• Be part of a forward-thinking company revolutionizing part-time staffing in the hospitality industry.
• Collaborate with prestigious hotel brands to deliver exceptional service.
• Enjoy competitive compensation and opportunities to grow in a dynamic environment.

Job Order:444363

Responsibilities :

• Responsible for the organization, administration and implementation of company’s sales objectives
• Develops maximum profitability based on current and potential customers
• Management of performance of the department
• Works closely with departments and customers to meet the quality and service requirements
• Analyse sales objectives for both present and prospective customers, sales and service activity demands and programs for effective sales coverage.
• Gather marketplace activities on pricing, products, new products, delivery schedules, and merchandising techniques
• Assists in the preparation of competitive bids and proposals
• To develop sales forecasts, territory potentials, territory analysis and cooperate with management in setting adequate sales quotas and goals.
• Reports department activities to management through work plan and territory analyses.
• Offers technical advice and recommendations to owners and the ship yard to ensure customer services in achieving both company’s and client targets.

Requirements :

[Must]

• Minimum of 2 years’ B2B Sales experience in flooring related / building construction industry
• Proficient in MS Office applications (Excel/PowerPoint)
• Self-motivated and result-oriented team-player who is able to work under pressure
• Possession of own vehicle & driving license
• Able to converse well in dialect to liaise with dialect speaking clients

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.