hivve is the global leader in verified impact data, helping organisations around the world to understand, capture, analyse and report the impact of their research and business activities. We provide a blend of cloud-based technology and expert impact training / consultancy to support customers with their sustainability reporting objectives.
We are currently scaling internationally and looking to welcome a new full-time member to our team here in Singapore.
As an Impact Officer, you will play a crucial role in our consulting services team and will bring expertise in project management, critical thinking and report preparation . We are looking for an individual who has a passion for Sustainability and demonstrating how projects and organisations are working to address crucial challenges to have positive societal, environmental and economic outcomes , excellent communication skills, and a proven track record in delivering effective consulting initiatives.
You will have the opportunity to work directly with an experienced global team, including the Head of Impact and also the Singapore-based CEO, making this an excellent opportunity to develop your career in impact and sustainability.
Key Responsibilities:
- Develop compelling sales strategies and effectively communicate the value proposition of our consulting services to prospective clients.
- Collaborate closely with the sales and client success teams to conceptualize and implement consulting programs for existing clients, tailored to enhance the quality of organizations' Impact reporting.
- Deliver hivve’s comprehensive consulting services to support clients in understanding what their impact is and how best to communicate it in written documents
- Scope, deliver, edit and proof-read impact reports and documentation as part of impact consultancy projects for clients.
- Support clients and academics with consultancy, constructive feedback and tailored advice to enhance their impact statements.
- Facilitate workshops and webinars as per the agreed agenda and timeframe, ensuring hivve’s clients receive structured insights and valuable training
- Understand and guide academics and higher education institutions on key impact topics, such as what excellent impact reporting is elucidating the necessary data and evidence from the research teams and writing compelling impact reports.
- Provide customers with insights guidance on the best practices for Impact Reporting
- Regularly review and update existing consulting materials to ensure they remain current, appropriate, and relevant to evolving Higher Education standards and client needs.
- Maintain a deep understanding of the broader evolving Sustainability and Impact agenda, staying informed about keyHE trends, best practices, and emerging frameworks.
- Stay abreast of Higher Education National Assessment Frameworks in various geographical regions to inform and align consulting strategies with evolving impact reporting standards
You Will Have:
- A keen interest to become an expert in impact reporting and report writing. (We are not expecting candidates to have expertise in this specific topic already.)
- Bachelor's degree; additional certifications in sustainability, copy writing or facilitation are a plus.
- A strong grasp of the English language and understanding of the importance of differentiating communications for different audiences
- A self-starting mindset, with the ability to independently work on tasks or collaborate closely with the wider team as appropriate
- The ability to work with a diverse global team, with members distributed from Canada through Europe to South-East Asia
- An inquisitive mind, comfortable with challenging what you see, both on paper and in person, to deliver excellent, evidence based impact reports.
- A broad range of reading interests, to equip you with identifying the diverse projects, impact types and organisations that we work with
- A desire to research and create compelling content (e.g. presentations, reports, webinars)
- An interest in using software to support your work
- An interest in traveling to client sites as required (e.g. for presentations, trainings, international conferences etc.)
- A flexible approach as needed to coordinating with clients and team members working across different timezones
Desired Skills:
- Excellent copy writing skills
- Excellent communication, critical thinking and facilitation skills.
- Degree of technical literacy using Google Suite, hivve’s SaaS products and other systems
- Ability to coordinate and present at all levels (internally and externally)
- Proactive and independent working required, including independent research and report creation
- Discipline with excellent time management skills
- Project Management, coordination and organisation skills
- Existing impact expertise is a plus knowledge/background
- Excellent eye for detail