Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!

We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.

WHO ARE WE?

Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life.

We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!

WHAT CAN WE OFFER YOU?

- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.

- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.

- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.

- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.

- Competitive compensation and benefits - including work flexibility, insurance, unlimited annual leave, remote working and more!

WHAT YOU WILL BE DOING?

We are seeking a highly skilled and experienced Senior Security Operations (SecOps) to join our team. The ideal candidate will have a robust foundation in information security, a comprehensive understanding of cyber threats, and a genuine commitment to implementing robust security measures. This role will involve formulating, executing, and upholding security solutions to protect our company's information systems and data across a global shipping environment.

Key Responsibilities:

Security Infrastructure Design and Implementation:

- Design, deploy, and maintain security infrastructure, including firewalls, intrusion detection/prevention systems, VPNs, and other security tools.

- Collaborate with 3rd party solution vendors, system architects, and developers to ensure security is an integral part of the system design and development process.

Security Policy Development and Compliance:

- Develop and enforce company security policies and procedures to ensure compliance with industry rules, regulations, and company requirements.

- Stay abreast of industry best practices and emerging threats to continually improve security policies.

- Handle audits and collaborate with auditors to ensure compliance with regulatory requirements.

Monitoring, Analysis, and Incident Response:

- Oversee day-to-day operations of security tools to monitor and analyze security events.

- Respond to and investigate alerts generated by security monitoring systems.

- Develop and implement incident response plans to effectively address and mitigate security incidents.

- Investigate security incidents, analyze root causes, and recommend corrective actions to prevent future occurrences.

- Perform e-discovery and forensic analysis on internal and digital threats or incidents.

Risk Assessment, Vulnerability Assessment, and Penetration Testing:

- Identify and assess potential risks and vulnerabilities in the organisation's systems, networks, and applications.

- Conduct regular vulnerability assessments and penetration tests to identify and address security weaknesses.

- Work with development and operations teams to remediate identified vulnerabilities.

Vendor Management and Collaboration:

- Collaborate with third-party vendors to analyse reports and address security issues promptly.

- Communicate effectively with vendors to ensure timely resolution of security concerns.

Security Awareness, Training, and Collaboration:

- Design and deliver security awareness training programs for staff to promote a culture of cybersecurity awareness.

- Provide guidance to staff on security best practices and their role in maintaining a secure environment.

- Collaborate with cross-functional teams to integrate security into all aspects of the business.

- Communicate security risks and recommendations to stakeholders.

Documentation, Reporting, and Compliance:

- Maintain accurate records of security measures, incidents, and responses.

- Provide regular reports to management on the state of cybersecurity within the organisation.

- Fulfil compliance and audit requirements.

WHAT EXPERTISE YOU WILL NEED TO HAVE?

- Bachelor’s Degree in Computer Science, Information Security, or related field.

- Advanced degree or relevant certifications (e.g., CISSP, CISM, CEH) are a plus.

- 3+ years of proven experience in cybersecurity engineering or related roles.

- In-depth knowledge of security concepts, protocols, best practices, and technologies.

- Strong understanding of networking, operating systems, and cloud environments.

- Experience with security tools such as AWS security architecture, cloud systems, firewalls, antivirus, IDS/IPS, SIEM, and endpoint protection.

- Excellent problem-solving and communication skills.

- If you possess the qualifications and experience required for this role and are passionate about cybersecurity, we encourage you to apply and be a part of our team.

If you’re as excited as we are in this journey, do apply directly with a copy of your full resume and portfolio (if any). We'll reach out to you as soon as we can!

As a Security Officer, you’ll be implementing safety and security policies in accordance with IHG standards – emphasizing to remain alert at all times to team members. By allowing guests to feel safe and that their safety is not being compromised, it would encourage them to repeat visits to our hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Reporting to Manager all hotel property deficiencies and safety or security hazards
• Checking control access points as assigned to ensure no unauthorized entry
• Maintaining keen vigilance at colleague entrance where colleagues, casual labours and visitors check in
• Doing patrolling on guest floors, heart of house and check entry and exit points
• Ensuring all operating procedures are adhered to
• Monitoring CCTV cameras
• Arranging Night Transport requests for colleagues
• Responding to emergencies as a member of CERT / Certified First Aider
• Familiar with fire / work place safety procedure guided by hotel’s emergency plan in any case of fire outbreak
• Escorting VIPs and dignitaries
• Engaging with guest confidently & appropriately
• Staying alert and observe for any unusual packages, guests or vehicles to advise superior

What we need from you

• A minimum qualification in GCE O levels
• At least 1 year of relevant work experience
• Possess a valid security officer licence
• Able to work rotating shift hours over weekends and public holidays
• Proactive and have an eye for details
• Able to stay alert & professional at all times

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Responsibilities:

· Responsible on developing and executing end-to-end public relations activities/engagement

· Strategize, develop and implement a sound Public Affairs strategy in order to project a transparent, localized and trust image to internal and external stakeholders

· Responsible on Govt and relevant communications and stakeholder engagement activities including customers PR dept, Industry and trade analysts, telecom regulators, academics, etc.

· Responsible on brand-related materials and contents targeted for internal and external stakeholders

· Crisis management

· Act as external spokesperson, when appropriate

Requirements:

· Relevant Degree with at least 8 years relevant experience in a Govt/ trade association role/Agency

· Highly hands-on individual and a creative and innovative thinker

· Good Strategic and structured thinking with interpersonal skills

· Hands on experience in Program and event management

· Excellent communication & written skills in both English & Chinese (in order to liaise with Chinese speaking customer)

· Is a self-starter; possess confidence and excellent communication skills in order to interact with people of all levels across different markets within the region

· Skilled in market research, and self-driven spirit

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Working closely but not limited to with our Gateway (Airport) team, SATS, Airport Police Department (APD), HSSE Committee & Facilities Department, the Security Manager will assist with supply chain policy (express distribution), project management, audit, and APD compliance, as well as ensuring proper support is provided to internal partners working on security related projects.

Work location: 80/20 reporting to Gateway (airport) and in HQ in Changi. However can be deployed in any of our SF warehouses and offices island wide as needed.

Responsibilities

• Assess and develop overall mitigation strategies across the company to minimize the impact of relevant incidents.
• Research industry best practices, emerging security technologies and relevant regulations, and perform industry benchmarking and gap analyses.
• Develop and implement internal security risk management programs (e.g. comprehensive audit loggings, insider threat detections, privileged access management & governance), procedures, and controls to prevent, detect, and respond to relevant incidents.
• Develop an effective Knowledge Management System so that security policies and standard operating procedures (SOP) are in place, review regularly to update compliance requirements.
• Develop and implement security strategies, security plans, security policies, security procedures, security measures, and security systems to protect the company assets, personnel and information.
• Oversee the day-to-day security operations, including physical security measures, the high availability state of security devices (ie, access control system, surveillance systems, APD-approved X-ray machine, APD-approved Explosive Trace Detector, APD-approved Walk-Through Meral Detector and APD-approved Handheld Metal Detector) and readiness of our own staff & ground security officers (in-house and contractual).
• Operate insider threat detection programs and manage business stakeholders to design programs based on business understanding and risk scenarios.
• Work with stakeholders & relevant departments to ensure that all aspects of internal security risk are addressed.
• Plan and lead in the investigation of critical equipment failure, security breaches, loss of cargo or company assets where criminal activities are suspected including reporting to management and rectification of lapses. Assist in incident investigation as needed, follow up and case closure.
• Plan, lead and perform security risk assessment; Identify and assess potential information security risks posed within the organization and the existing policies/procedures/controls mitigating such risks.
• Develop and maintain relationships with internal and external partners to stay current on industry best practices related to information security risk management, making recommendations for action for senior management.
• Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.
• Plan and lead in security audits, security test and security inspection and preparation of audit/test/inspection findings for management reporting, and to propose action plans.
• Oversee, plan and executes emergency response, crisis management/operations readiness plan relating to ensure the Security Posture of the organisation.
• Act as Liaison Officer between the company with the Airport Police, law enforcement and government agencies.
• Work with the Executive, Facilities & Procurement in ensuring all security equipment and devices are in good working condition and serviced punctually in accordance to the maintenance schedule.
• Work with Facilities & Procurement in the procurement of outsourced security personnel.
• Attend and participate in the monthly HSSE meeting and inspection
• Conduct Security training and toolbox meeting
• Consolidating the Security statistics together with HSSE committee
• Develop Security training material (PowerPoint slides or video)

Requirements

• Bachelor's degree in a relevant field, such as security, risk management; work-related experience is also welcomed, highly advantageous if from Logistics / Supply Chain / Express Distribution / Warehouse experience.
• At least 3 years of experience in a similar role, with a proven track record of managing internal security risk and consultancy experience is preferred.
• Experience developing and implementing internal security risk management policies, procedures, and controls. Knowledge of risk assessment methodologies and tools.
• Calm and composed personality, a strong inclination towards learning, and a team-oriented mindset.
• Team builder, strong written/verbal communication, and excellent teamwork skills with the ability to interact effectively with stakeholders at all levels of the organization, strong analytical and problem-solving skills.
• Self-driven and results-oriented, enjoys challenging tasks, demonstrates enthusiasm for work, and can handle job pressures.
• Detail-oriented, Organized with strong compliance sense.
• Able to multi-task, able to work with minimal supervision (proactive, self-starter)
• Good interpersonal and communication skills.
• Good command in written and spoken English and Chinese as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Good presentation skills and can lead & manage meetings.
• Proficiency in MS office: Word, PowerPoint; Especially in Excel and Visio including Chinese word processing.