As a Security Officer, you’ll be implementing safety and security policies in accordance with IHG standards – emphasizing to remain alert at all times to team members. By allowing guests to feel safe and that their safety is not being compromised, it would encourage them to repeat visits to our hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Reporting to Manager all hotel property deficiencies and safety or security hazards
• Checking control access points as assigned to ensure no unauthorized entry
• Maintaining keen vigilance at colleague entrance where colleagues, casual labours and visitors check in
• Doing patrolling on guest floors, heart of house and check entry and exit points
• Ensuring all operating procedures are adhered to
• Monitoring CCTV cameras
• Arranging Night Transport requests for colleagues
• Responding to emergencies as a member of CERT / Certified First Aider
• Familiar with fire / work place safety procedure guided by hotel’s emergency plan in any case of fire outbreak
• Escorting VIPs and dignitaries
• Engaging with guest confidently & appropriately
• Staying alert and observe for any unusual packages, guests or vehicles to advise superior

What we need from you

• A minimum qualification in GCE O levels
• At least 1 year of relevant work experience
• Possess a valid security officer licence
• Able to work rotating shift hours over weekends and public holidays
• Proactive and have an eye for details
• Able to stay alert & professional at all times

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Responsibilities:

· Responsible on developing and executing end-to-end public relations activities/engagement

· Strategize, develop and implement a sound Public Affairs strategy in order to project a transparent, localized and trust image to internal and external stakeholders

· Responsible on Govt and relevant communications and stakeholder engagement activities including customers PR dept, Industry and trade analysts, telecom regulators, academics, etc.

· Responsible on brand-related materials and contents targeted for internal and external stakeholders

· Crisis management

· Act as external spokesperson, when appropriate

Requirements:

· Relevant Degree with at least 8 years relevant experience in a Govt/ trade association role/Agency

· Highly hands-on individual and a creative and innovative thinker

· Good Strategic and structured thinking with interpersonal skills

· Hands on experience in Program and event management

· Excellent communication & written skills in both English & Chinese (in order to liaise with Chinese speaking customer)

· Is a self-starter; possess confidence and excellent communication skills in order to interact with people of all levels across different markets within the region

· Skilled in market research, and self-driven spirit

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.