The Nanyang Centre for Public Administration (NCPA) at the College of Humanities, Arts, and Social Sciences, Nanyang Technological University (NTU), Singapore invites applications for Research Associate.

Key Responsibilities:

• Work closely with Director of NCPA (Prof Liu Hong) and other research staff at NCPA, as well as the School of Social Sciences
• Coordinate NCPA's research activities within NTU (including the Lien Ying Chow Legacy Fellowship Programme) and with external partners

Job Requirements:

• Master's degree in one of the relevant fields of public administration, public policy, Asian Studies, political science, and international political economy from a reputed university
• At least three years of relevant experience
• Ability to work collaboratively with team members is particularly welcome
• Strong background and demonstrated experience in research, field work, data collection and analysis, and publication
• Demonstrated experience using both quantitative and qualitative research methodologies would be preferred

Applicants must state their work plan and demonstrate how their expertise relates to the research programmes and provide cover letter, CV and one writing sample.

We regret to inform that only shortlisted candidates will be notified.

Key Roles and Responsibilities:

• Ensures that email infrastructure at the client site is configured, installed, tested, and operational
• Performs necessary checks, apply monitoring tools and respond to alerts
• Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail
• Assists in analysing, assigning, and escalating support calls
• Investigates third line support calls assigned and identify the root cause of incidents and problems
• Reports and escalates issues to 3rd party vendors if necessary
• Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
• Proactively identifies opportunities for work optimization including opportunities for automation of work
• Coaches L2 teams for advance technical troubleshooting and behavioural skills
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines
• May work on implementing and delivering Disaster Recovery functions and tests

Knowledge, Skills and Attributes:

• Hands on experience in managing enterprise email security solutions
• knowledge on Cisco email security solution - ESA (Email security appliance) , Threat Grid, Antimalware protection systems
• Ability to communicate and work across different cultures and social groups
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
• Ability to maintain a positive outlook at work
• Ability to work well in a pressurized environment
• Ability to work hard and put in longer hours when it is necessary
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information,and refraining from interrupting
• Ability to adapt to changing circumstances
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
• Certifications relevant to mail hygiene security such as Cisco email security or equivalent

Required Experience:

• Minimum 5 years IT experience with 2 years experience in supporting large scale email security environment.
• Seasoned working knowledge of ITIL processes
• Seasoned experience working with vendors and/or 3rd parties

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Field Service Engineer who ensures that customers receive timely, efficient, and effective support to maximize the performance and longevity of the products or systems. When issues arise, service engineers diagnose problems, identify the root causes, and develop solutions to rectify them. This often requires a combination of technical expertise, problem-solving skills, and the ability to work under pressure. Provide technical support to customers, answering queries, offering guidance on product usage, and resolving issues remotely or on-site. Effective communication skills are crucial for understanding customer needs and explaining technical solutions clearly.

Key Responsibilities:

As a Field Service Engineer, you’ll be responsible for:

• Commission and test of F&G equipment or systems at customer sites globally.
• Diagnose and troubleshoot technical issues remotely or on-site, utilizing problem-solving skills and technical expertise.
• Coordinate with customers to understand their needs and provide effective solutions and support.
• Train customer personnel on the operation, maintenance, and troubleshooting of equipment.
• Collaborate with cross-functional teams, including engineering, sales, and customer support, to ensure customer satisfaction and product improvement.
• Adhere to safety protocols and regulations while working on-site and during travel.
• Provide technical assistance and support to colleagues and customers via phone, email, or video conferencing when not on-site.
• Perform technical tasks in projects (both local and oversea).
• Design the system, such as layout, network, ensure correct powering and redundancy, verify space for all equipment, according to AFS and DEC basic design standards.
• Responsible for project documentation.
• Report eventual problems with products and project execution to Technical Manager.
• Contribute to continuous improvement in the project and report possibilities to Technical Manager.
• Cooperation and follow-up of vendors and sub-contractors.
• Technical contact point with other delivery groups in projects when assigned as the responsible PM within the project
• Assist Technical Manager to prepare proposals.
• Develop a close cooperation with RSM’s to support customers in technical issues.

Requirements

We are looking for people who are meticulous in details and familiar in handling customer databases. If this is you, get in touch.

As a minimum you must have:

• Diploma / Degree in Engineering (Electrical / Electronics / Instrumentation)
• Proven experience as a service engineer, field engineer, or similar role, preferably in an international setting.
• Strong technical aptitude and understanding of mechanical, electrical, and/or electronic systems.
• Proficiency in troubleshooting complex technical issues and implementing effective solutions.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues from diverse cultural backgrounds.
• Willingness to travel, sometimes on short notice, and work flexible hours as needed.
• Ability to work independently with minimal supervision and as part of a team.
• Knowledge of relevant industry standards, regulations, and safety practices.
• Willingness to undergo background checks and drug screenings as required by employers or customers.
• Ability to adapt to different cultures, climates, and working conditions while traveling internationally.
• Experience and Knowledge of Fire and Gas products.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Primary Skills (max 5 only) Bachelor’s degree or relevant IT work experience SalesForce.com / Veeva: 3 to 5 years of support experiences in global multiple country setup
Service Management Coordination, experience with Services Management processes and demonstrated coordination experience in managing IT Support vendors Accountable for IT Global Application Experience provided services for the area under scope (group of applications/software, product team, region) experience in IT Application Operational Support or System Analyst roles Secondary Skills (max 5 only) Accountable for the global IT Support Services for the assigned system cluster - support will be provided by one of our IT Support vendors Ensure the correct quality/performance of the service according to Service Level Agreement Coordinate the workload of support team, responsible for the vendor operational management Responsible of ensuring resource efficiency, scalability of the service and implementation of simplification measures, such as automation, "shift left" actions, etc. Execution of defined meetings with different stakeholders (business key users, IT functions and external support teams) Main Roles and Responsibilities (max 5 only) Execution of defined meetings with different stakeholders (business key users, IT functions and external support teams) Responsible of ensuring resource efficiency, scalability of the service and implementation of simplification measures, such as automation, "shift left" actions, etc. Regular proactive review of support tickets to assure service quality according to SLA Overall view of the service and analysis of trending and deviations of support Ensure the correct quality/performance of the service according to Service Level Agreement

Who We Are

AETOS is a purpose driven organization – securing our future for our families, our communities and our clients. We are anchored on strong fundamentals and values by going fast, going together and going beyond. Our People are our key enablers and we are committed to investing in their personal and professional growth. While security is our core business, we are solving real challenges by leveraging technology and integrated solutions that unify safety, security, facilities management (FM), sustainability and much more.

What Make Us Unique

We stand out by how we value our people – through learning and development. Our organisation is built on a culture of ownership, an environment of trust and a commitment to go the extra mile for our clients. We are firm believers that success is never achieved alone but through collaboration, teamwork and a common purpose.

Who We Are Looking For & What Role You Will Play

Evaluate software, application and product solutions for new projects or improvement to current projects.

Keep abreast of emerging technologies and developments; generate new ideas and concepts to improve current services offered.

Oversee and manage project progress.

Provide operational system support, field and deployment testing with operational users.

Maintain effective communication channels with customers and internal team

Efficiently identifies and solves project issues.

Any other tasks and/or duties assigned by the Supervisor

Familiarizing yourself with all products and services offered

Procuring new clients through direct contact, word of mouth and collaboration with marketing

Attending networking activities to research and connect with prospective clients.

Crafting business proposals and contracts to draw in more revenue from clients

What Knowledge & Experience We Require From You

Degree or Diploma

Minimum 2 years’ experience in Technology Business Development.

Strong organizational, presentation, and customers service skills

Good understanding of Project Management and Vendor Management.

Experience with system planning, system security principles and software management best practices.

Great networking skills

Excellent Written and Verbal skills

Resourceful, with outstanding research skill

Emboldened with Challenges.

Who We Are

AETOS is a purpose driven organization – securing our future for our families, our communities and our clients. We are anchored on strong fundamentals and values by going fast, going together and going beyond. Our People are our key enablers and we are committed to investing in their personal and professional growth. While security is our core business, we are solving real challenges by leveraging technology and integrated solutions that unify safety, security, facilities management (FM), sustainability and much more.

What Make Us Unique

We stand out by how we value our people – through learning and development. Our organisation is built on a culture of ownership, an environment of trust and a commitment to go the extra mile for our clients. We are firm believers that success is never achieved alone but through collaboration, teamwork and a common purpose.

Who We Are Looking For & What Role You Will Play

• Evaluate software, application and product solutions for new projects or improvement to current projects.
• Keep abreast of emerging technologies and developments; generate new ideas and concepts to improve current services offered.
• Oversee and manage project progress.
• Provide operational system support, field and deployment testing with operational users.
• Maintain effective communication channels with customers and internal team
• Efficiently identifies and solves project issues.
• Any other tasks and/or duties assigned by the Supervisor
• Familiarizing yourself with all products and services offered
• Procuring new clients through direct contact, word of mouth and collaboration with marketing
• Attending networking activities to research and connect with prospective clients.
• Crafting business proposals and contracts to draw in more revenue from clients

What Knowledge & Experience We Require From You

• Degree or Diploma
• Minimum 2 years’ experience in Technology Business Development.
• Strong organizational, presentation, and customers service skills
• Good understanding of Project Management and Vendor Management.
• Experience with system planning, system security principles and software management best practices.
• Great networking skills
• Excellent Written and Verbal skills
• Resourceful, with outstanding research skill
• Emboldened with Challenges.

Primary Skills (max 5 only) Degree or Diploma in Computer Science, Computer Engineering or Information Security related fields Deep understanding of various Operating Systems, e.g., Linux, Unix and Windows.Experience with programming/scripting (Python, PowerShell, etc Security certifications such as GSEC, GCIH, GCIA, GCFA, GCFE or GNFA are highly desirable Exp in MAS Cyber Hygiene (PSN06) and Technology Risk Management (PSN05) Notices, MAS Technology Risk Management Guidelines, and Cybersecurity Act and Cybersecurity Code of Practice (CCoP). Security certifications such as GSEC, GCIH, GCIA, GCFA, GCFE or GNFA are highly desirable. Secondary Skills (max 5 only) Implement, operationalise, and optimise new cybersecurity solutions as required. Monitors and stay aware of cybersecurity industry trends, tools, and techniques. Manage, operate, and optimise the organisation’s portfolio of cybersecurity solutions, e.g., IDS/IPS, email defences, EPP, vulnerability management, PAM, IAM/IGA, DAM, proxy, NGFW. Strong understanding and familiarity with regulatory requirements such as MAS Notice on TRM, MAS Notice on Cyber Hygiene, MAS Technology Risk Management Strong understanding of NIST Cybersecurity Framework Main Roles and Responsibilities (max 5 only) Provide Cybersecurity latest market trends and solutions and directions Manage Security Operation team on daily monitoring alarms to respond on the incidents Guide SOC analysts to search evidence and threat analysis for incident investigation. Draft Information security SOC risk management policies and procedures Cybersecurity solution such as SIEM, monitoring and Akamai’s Web Application

Primary Skills (max 5 only) Degree or Diploma in Computer Science, Computer Engineering or Information Security related fields Deep understanding of various Operating Systems, e.g., Linux, Unix and Windows.Experience with programming/scripting (Python, PowerShell, etc Security certifications such as GSEC, GCIH, GCIA, GCFA, GCFE or GNFA are highly desirable Exp in MAS Cyber Hygiene (PSN06) and Technology Risk Management (PSN05) Notices, MAS Technology Risk Management Guidelines, and Cybersecurity Act and Cybersecurity Code of Practice (CCoP). Security certifications such as GSEC, GCIH, GCIA, GCFA, GCFE or GNFA are highly desirable. Secondary Skills (max 5 only) Implement, operationalise, and optimise new cybersecurity solutions as required. Monitors and stay aware of cybersecurity industry trends, tools, and techniques. Manage, operate, and optimise the organisation’s portfolio of cybersecurity solutions, e.g., IDS/IPS, email defences, EPP, vulnerability management, PAM, IAM/IGA, DAM, proxy, NGFW. Strong understanding and familiarity with regulatory requirements such as MAS Notice on TRM, MAS Notice on Cyber Hygiene, MAS Technology Risk Management Strong understanding of NIST Cybersecurity Framework Main Roles and Responsibilities (max 5 only) Provide Cybersecurity latest market trends and solutions and directions Manage Security Operation team on daily monitoring alarms to respond on the incidents Guide SOC analysts to search evidence and threat analysis for incident investigation. Draft Information security SOC risk management policies and procedures Cybersecurity solution such as SIEM, monitoring and Akamai’s Web Application

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as a Senior Executive / Executive, Digital Marketing.

Responsibilities

• To support the marketing communications effort of the Institute including the production of stock images, videos and publicity material.
• To support in the digital marketing communication including the management of the Institute’s social media accounts which entails the planning and execution of the social media calendar.
• Ensure brand consistency and content accuracy on all marketing platforms.
• Review, assess and monitor the efficiency of online marketing and communications strategies.
• Prepare campaign reports, metrices and monitor key performing indicators for media and social media engagement.
• Analyse web traffic and provide monthly reports.
• To support the alumni team to develop and implement alumni relations strategy for engagement.
• Plan, organize and manage events by the Institute or the University.

Requirements

• A Diploma in Business, Marketing or Communications.
• A natural storyteller with excellent written and communication skills, with a flair for digital design and a passion for social media.
• Creative with a good eye for aesthetics.
• Strong analytical skills and data driven thinking or those with media pitching experience is a plus.
• A dynamic team player who is also a self-motivator.
• Adaptable and able to multi-task in a fast-paced environment.
• Strong conceptual and analytical skills.
• Good research skills and good grasp of English.
• Excellent communication skills, both written and oral.
• An excellent working knowledge of IT and all applications relating to communications.
• Strong organisational skills.

Closing Date: 17 June 2024

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as a Senior Executive / Executive, Media Relations.

Responsibilities

• To be part of the media relations team to pitch interesting story ideas to increase NIE’s profile locally and internationally.
• Prepare campaign reports, metrices and monitor key performing indicators for media engagement.
• Manage media queries.
• Prepare and disseminate media releases.
• Monitor media coverage of the Institute and education-related media mentions.
• Facilitate media interviews.
• To support the alumni team to develop and implement alumni relations strategy for engagement.
• Plan, organize and manage events by the Institute or the University.

Requirements

• A Diploma in Business, Marketing or Communications.
• A natural storyteller with excellent written and communication skills, with a flair for digital design and a passion for social media.
• Creative with a good eye for aesthetics.
• Strong analytical skills and data driven thinking or those with media pitching experience is a plus.
• A dynamic team player who is also a self-motivator.
• Adaptable and able to multi-task in a fast-paced environment.
• Strong conceptual and analytical skills.
• Good research skills and good grasp of English.
• Excellent communication skills, both written and oral.
• An excellent working knowledge of IT and all applications relating to communications.
• Strong organisational skills.

Closing Date: 17 June 2024

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Responsibilities:

• Provide maintenance and support for Customers' Enterprise IT Network Services.
• Perform break-fix which include troubleshooting and problem identification for any network services.
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Perform the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests.
• Work closely with Project Manager / Service Delivery Manager to fulfil project deliverables and operational request.
• Establish TAC cases with the principal vendor for complex problem until its resolved.

Requirements:

• Required to have minimum 5 years of hands-on network technical support experience in SI Environment.
• Hands-on experience in LAN/WAN/WLAN: Cisco/Alcatel Switches and Routers.
• Experience working with any of WLC, Unified Communication (IPT & VC), Fortinet, Junipers and Checkpoints, Cisco IPS/IDS, ISE, ACS & ASA, ESA, WSA, SMA, SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista, Infoblox DNS/DHCP, NTP Server, F5 LTM/GTM and A10 LTM.
• Experience with LAN, WAN, WLAN, Data and Security networking in implementation, maintenance support and break-fix.
• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.
• Strong customer service orientation.
• Able to work in 24 x 7 standby duties
• Work location: Jurong East.

Responsibilities:

• Must be able to apply effective project management methodologies and ensure appropriate action applies in corrective needs
• Responsible for the development of project plans, activities and schedule
• Strong in tracking project scope, requirements, timelines, milestones and deliverables.
• Responsible for project Profit & Loss
• Must be able to manage cross-functional teams in project deliveries
• Manage contract requirements, terms, change management, identify potential risks and devise contingency plans.
• Provide regular projects communications including status updates to customers, senior management, customers and stakeholders
• Established and maintain comprehensive project documentation
• Design appropriate training programs and workshops for project team
• Experience in managing deployment of IT infrastructure, such as systems & networks and cybersecurity solutions
• Experience in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations.
• Constantly keep abreast of latest technology changes to maintain deployment and operational efficiency
• Good vendor management skills.
• Participate in tender project management and maintenance costing & quotation
• Competent and proficient understanding in IT Infrastructure Services, Cybersecurity Solutions, Cloud Computing and Systems Integration.

Requirements:

• Highly motivated and self-driven to complete assignment with the limited resources and tight schedule
• Good technical skills in engineering, computer, cybersecurity and IT systems, and preferably in communications technologies as well
• Good knowledge of Systems Engineering, Project Management and Systems Integration
• Good communication and writing skills
• At least 2 years’ experience in project management. Able to handle complex projects, technical challenges and different groups of users and external contractors
• Good to have PMP or CITPM or PRINCE2 certification with strong understanding of techniques and methods
• Strong familiarity with project management software E.g. MS Project
• Strong customer management in collaboration and understanding their requirements
• Strong vendor management in negotiation and collaboration
• Strong in people management
• Work location: Jurong East

Job Responsibilities:

• Apply effective project management methodologies and ensure appropriate action applies in corrective needs.
• Responsible for project Profit & Loss.
• Manage cross-functional teams in project deliveries.
• Manage contract terms, change management, identify potential risks and devise contingency plans.
• Provide regular projects communications including status updates to senior management and stakeholders.
• Develop Improvement Plan in procedures and processes to enhance work efficiency and productivity.
• Design appropriate training programs and workshops for project team.
• Constantly keep abreast of latest technology changes to maintain operational efficiency.
• Create a positive team environment and coordinate work effort of each team member in a cohesive fashion.
• Participate in tender project management and maintenance costing & quotation.

Job Requirements:

• Strong experiences in major IT infrastructure system updates, upgrades, OS hardening and migrations.
• Competent and proficient understanding in IT Infrastructure Services, Cloud Computing and Structured Cabling.
• Strong in tracking project timelines, milestones, and deliverables.
• Highly motivated and self-driven to complete assignment with the limited resources and tight schedule.
• Good technical skills in engineering, computer and IT systems, and preferably in communications technologies as well.
• Good knowledge of Systems Engineering.
• Good communication and writing skills.
• Able to handle complex projects, technical challenges and different groups of users and external contractors.
• Preferably possess PMP or CITPM or PRINCE2 certification with strong understanding of techniques and methods.
• Experience with successful records of accomplishment of large-scale million dollars projects (especially Government related).
• Strong familiarity with project management software E.g., MS Project.
• Strong vendor management in negotiation and collaboration.
• Strong in people management.
• Excellent communication, interpersonal skills and able to work well at all levels.
• Experience in controlling program / project budget.
• Excellent organizational, leadership, presentation and interpersonal skills required.
• Possess strong analytical skills with positive attitude.

Work location: Jurong East

Responsibilities:

• Serve as the Point of Contact (POC) post-tender award, ensuring the successful delivery of cybersecurity solutions.
• Design and implement end-to-end cybersecurity solutions that enable the organization to identify, protect, detect, respond, and recover from cybersecurity threats and vulnerabilities.
• Define and develop security requirements using risk assessments, threat modeling, testing, and analysis of existing systems.
• Create security integration strategies to safeguard current infrastructure while incorporating future solutions.
• Formulate action plans encompassing policy creation and governance, system hardening, monitoring, incident response, disaster recovery, and addressing emerging cybersecurity threats.
• Collaborate with stakeholders to promote the adoption of software designs and best practices aligned with security standards.
• Keep abreast of the latest intelligence from law enforcement and other sources of cyber threat information.
• Any other Ad-hoc duties as required.

Requirements:

• Require a minimum of three years of experience in cybersecurity architecture and delivery.
• Hands-on experience with cybersecurity tools and technologies, such as Security Information and Event Management (SIEM), Intrusion Prevention Systems (IPS), Data Loss Prevention (DLP), and endpoint protection.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Industry certifications such as CISSP and CISM preferred.

Work location: Jurong East

Job Responsibilities:

• Work closely with customers to understand their current cyber operations and establish their cyber threat intelligence requirements
• Design operational use cases to adopt cyber threat intelligence in their operations
• Lead a development team and chart the product development roadmap
• Develop and customize plugins to adapt with COTS CTI Products
• Assist in training the machine learning model for the Artificial Intelligence (AI) Engine
• Work closely with project team to deliver project which includes system integration and deployment of hardware and software
• Acceptance Testing and Documentation

Job Requirements:

• Good understanding in Cyber Threat Intelligence Workflows, STIX and MITRE Framework
• Experience in working with different CTI Platform available in the market
• Knowledge in Linux OS is preferred
• Experience in Virtualization, Containerization and Network.
• Well verse in Python development and CSS styling is a must.
• Experience in ELK Stack, MinIO, GraphQL, RabbitMQ
• Candidate has a passion for cybersecurity domain
• Good troubleshooting and problem solving skill
• Work location: Jurong East

We are looking for Cybersecurity Professionals who are passionate in the area of Cybersecurity Risk Assessment in the IT/OT space.

Responsibilities:

Provide professional services in one (or more) of the following in customer environments:

• Cybersecurity Security-by-Design
• Cybersecurity governance, risk assessment and audit
• IT/OT system security controls analysis
• Data security management

As part of professional services

• Perform gap analysis and cyber governance assessment against policies/standards such as CCOP, IM8, NIST, ISO, IEC62443 etc
• Provide advisory and recommendation with mitigation measures
• Assist in measuring the effectiveness of cybersecurity and privacy programmes
• Review cybersecurity frameworks, information/cyber security policies, processes or procedures.
• Prepare and present reports to customer
• Engage in Pre-Sales consultancy, including delivering business proposals and presentations
• Function independently or part of a professional team when required
• Lead and manage projects when required
• Keep abreast of new developments, emerging threats and vulnerabilities in cybersecurity practices and technologies.

Requirements:

Minimum 5 years of cybersecurity work experience in security review, risk advisory, threat risk analysis and technology compliance.

Work location: Jurong East

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. The National Institute of Education invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as a Manager / Assistant Manager (Hospitality Relations).

Manager / Assistant Manager - Hospitality Relations (PIAR)

Responsibilities

Primary

Manage the Institute’s Hospitality Relations matters, including:

· Lead and manage incoming visits to NIE as part of building brand engagement and experience.

· Lead protocol-related matters for official visits and events.

· Work closely with the different departments to facilitate visit requests.

· Identify new opportunities and insights to help refine the strategic campaigns and plans of the Institution.

· Assist with the organisation of the graduation ceremonies in various areas including guest management, production of graduation videos, receptions, etc.

· Manage the NIE Visitors Learning Centre.

Secondary

Support the Institute and department’s initiatives and projects as required, including:

· Work with the social media team to ensure content is accurate, current and engaging.

· To assist all other NIE departments in branding and marketing strategies as and when required, such as managing print or motion production that supports the branding initiatives of the Institute.

· Manage the coordination and submission of various corporate reports to key internal and external stakeholders.

· Assist in University events as and when necessary.

Requirements

· A University degree in Business, Hospitality, Marketing or Communications.

· At least three years of working experience in a relevant field.

· High-level of written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to detail in presenting high quality marketing and communications content.

· Experience in PR, branding, marketing, content production or media relations will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

· Good research skills with a keen eye for details.

Closing Date

The closing date of the advertisement is 3 June 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

ROLES AND RESPONSIBILITIES

• Responsible for the strategic security management for all company sites, including in and outside of Singapore in the region.
• Create consistency in policies and Standard Operating Procedures (SOPs) across global security programs that deliver effective and innovative solutions to minimize risk to our rapidly growing business.

JOB TASKS AND SPECIFICATIONS

1. Manage the end-to-end security management for all facilities in Singapore and across the Asia Pacific region in minimizing risk within the supply chain services offered.
2. Formulate security strategies, preventive actions and security systems to protect company and customer assets across the Asia Pacific region.
3. Assess the risk management as well as control and governance systems while highlighting weaknesses and deficiencies for further improvement.
4. Champion the overall security directions; Develop and implement policies, security processes, standards and SOPs for the various businesses across the Asia Pacific region.
5. Plan and execute crisis management plans and systems to minimize the impact on operations or business across the Asia Pacific region.
6. Spearheaded and maintain the full spectrum of loss, damage and theft investigation, corrective and preventive action plans and reports as well as coordinating with relevant external stakeholders in resolving warehousing, transport, freight and cargo security issues across the Asia Pacific region.
7. Drive talent management and staff management programs including leading and coaching security managers in countries across the Asia Pacific region to achieve KPI set and build high-performance security team
8. Maintain a loss prevention program with a damage containment plan while optimizing insurance coverage across the Asia Pacific region.
9. Maintain a keen insight into the respective countries’ security situation and affairs and update senior management and corporate on all significant developments and changing situations.
10. Establish a common framework for security compliance, measurements and establishing incident notification and escalation methodologies in relation to the process, roll out and develop a security culture and mindset within the operation groups across the Asia Pacific region.
11. Support new facilities and customer accounts’ implementation in terms of site security, security recommendations and solutions related to warehousing and forwarding, and designing and installation of security systems for warehouses and offices in the Asia Pacific region.
12. Forge a solid working relationship with all customers while collaborating with sites around the globe in promoting security as a competitive advantage towards retaining existing and acquiring new accounts.
13. Conduct regular site audits and inspections at every facility in the Asia Pacific region. Ensure strict compliance and highlight/address any issues of irregularities or non-compliance that may be against the interest of the facility/operations/company.
14. Conduct and promote security awareness training and security-related best practices for benchmarking and networking
15. Render key insights in various security councils, professional support associations and organizations including law enforcement authorities as well as national agencies in the Asia Pacific region.
16. Be the subject matter expert and provide direction, oversight and compliance management of all regulatory security commitments for all operations specific to the respective country of operations in the Asia Pacific region.
17. Develop and manage ongoing risk assessments and evaluations of the company's facilities, transit cargoes and routes in the country of operations. Assessments will measure compliance with internal security policies, contractual requirements and government regulations across the Asia Pacific region.
18. Establish a system for tracking the maintenance and upgrading of security systems including vendors' and contractors’ management across the Asia Pacific region.
19. Champion the accreditation of security certification and compliance including TAPA, STP Plus and ISO28000.
20. Perform other job-related duties as and when requested by the superior.

JOB REQUIREMENTS

• Bachelor's degree (advanced degree preferred) in security, business or related field.
• Minimum of 10 years of working experience in similar roles in the 3PL/Logistics/Supply Chain industries with at least 3-5 years exposure in the Asia Pacific region
• Strong knowledge in security management and security statutory regulations.
• Strategic Management of developing business strategies and improving security management propositions.
• Independent and well-composed individual, possessing strong interpersonal, leadership, networking and communications skills preferred.
• Technological knowledge in uplifting the security workforce through IT infrastructures.
• Experience in leading security teams in various countries across the Asia Pacific region.
• Detailed orientated with the ability to write investigation and audit reports.
• Strong experience in identifying and analyzing the present and future security needs of an organization.
• Ability to report to work during silent hours and weekends, and ability to work long hours.

Job Description

To conduct security duties at patrol, escort duties, static duties and other assignment as required. To ensure the safety and security for all personnel and premises.

Roles and Responsibility

• To perform 12hrs shift duties at any deployed sites
• To perform safe entry for staffs, workers, visitors and contractors
• To safe guard the premises through surveillance and patrols
• Identify and report unusual or suspicious movements in occurrence
• Perform access control duties at the check-point
• To monitor CCTV surveillance when required
• To update and report any fire alarm activation

Qualifications and Education Requirements

• ‘N’ Level or ‘O’ Level
• Valid PLRD license with RTT attained
• 1 year working experience

Preferred Skills

• Able to speak and write English
• Knowledge of Fire drills
• Team player

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at [email protected] now!

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

We are looking for a hands-on and meticulous individual who possess knowledge on programming skills and algorithm development.

Job Description

• Work closely with all the relevant stakeholders to translate the operational requirements into effective and efficient solutions.
• Work as a product development team to collectively manage the product development lifecycle from system design, development testing, and production.

Requirements

• Familiar to at least one of the programming language: C or C++
• Possess 2-3 years of working experience
• Basic understanding of network and security realted knowledge
• Soft skills – Problem Solving, Communication and Teamwork Skills
• Work Location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

The National Institute of Education invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as an Executive.

Responsibilities

• This is a 360 role which includes supporting the media and marketing communications effort of the Institute.
• Ideate, plan and execute of NIE’s social content calendar, including organic and paid campaigns.
• Ensure brand consistency and content accuracy on all marketing platforms.
• Day-to-day management of the Institute’s social media brand accounts and communities.
• Review, assess and monitor the efficiency of online marketing and communications strategies.
• Manage creative briefs and all stakeholders for digital campaigns, still and video productions with tight deadlines.
• To support the media team to pitch interesting story ideas to increase NIE’s profile locally and internationally.
• Prepare campaign reports, metrices and monitor key performing indicators for media and social media engagement.
• To support the alumni team to develop and implement alumni relations strategy for engagement.
• Plan, organize and manage events by the Institute or the University.

Requirements

• A Diploma in Business, Marketing or Communications.
• A natural storyteller with excellent written and communication skills, with a flair for digital design and a passion for social media.
• Creative with a good eye for aesthetics.
• Previous agency experience with campaign experience is a plus.
• A dynamic team player who is also a self-motivator.
• Adaptable and able to multi-task in a fast-paced environment.
• Strong conceptual and analytical skills.
• Good research skills and good grasp of English.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Closing Date: 23 May 2024

We regret that only shortlisted candidates will be notified.

Qualification & Requirements

• Diploma or Degree in IT / Computer related
• At least 3 years’ relevant experience in servers maintenance and support, application support, network infrastructure maintenance, Firewall configuration, Cloud backup, VMWare, VPN maintenance, SDWAN, Layer 3 switches, Load balancing and failover.
• At least 5 years’ relevant experience in servers and security related support
• Experienced in Disaster recovery (DRP), Business continuity (BCP), server and network security.
• Knowledge of Linux, MS SQL or any Database.
• Team Viewer Remote Support
• Strong analytical and problem-solving skills
• Excellent interpersonal skills
• Ability to communicate in both English and Chinese preferred.
• Experienced in first level ERP system support if any

Key Responsibilities

• Hardware and software application support, network / server infrastructure maintenance, Administration of Office 365, Exchange, SharePoint.
• NAS backup and Acronis cloud backup
• Troubleshot network / servers / security related issues
• Participating IT projects, infrastructure upgrade
• Assist in IT related audit

JOB DESCRIPTION

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

The Marketing Communication Senior/ Executive is responsible for supporting the development and execution of communication initiatives, with a focus on media relations and social media, as well as public engagement.

The candidate will be a key member in the Marketing Communication and Public Engagement team of Defence Collective Singapore (DCS); as a brand custodian of Singapore Discovery Centre, Singapore Navy Museum and upcoming brands to be subsumed under the DCS umbrella.

Responsibilities:

• This role will work closely with the Assistant Director to drive media and influencer engagement and manage social media platforms with engaging content.
• Media Relations
• formulate and execute communication strategies and plans in support of DCS’ communication objectives: to strengthen brand/public image and the alignment to organisational mission of championing the Singapore and defence story.
• Build and maintain good relations with the media from both traditional and social media platforms and manage the preparation of media materials.
• Social Media - Strategise data-driven communication, manage social media channels for the brands under DCS. That includes content creation, follower engagement and data analytics to measure effectiveness.
• Build and execute social media strategies, generate and publish daily content, optimise DCS brand pages on various platforms, moderate user-generated content and analyse social data.
• Public Programming - To develop engaging and impactful public programmes for young families/youth.
• Stay up-to-date on the latest trends in digital marketing and social media.

Requirements

• Bachelor's degree in marketing, communication, or a related field.
• Min 3-5 years of experience in marketing communication, with a focus on media relations and social media.
• Good command of the English language. Proficiency in a second language will be an added advantage.
• Strong understanding of social media platforms, and competent in editing photographs and short-form videos.
• Excellent writing and verbal communication skills.
• Ability to work independently and as part of a team.
• Excellent organisational and time management skills; meeting tight deadlines and work under pressure.
• Great attention to details; with a flair for aesthetics.
• Adequate knowledge on Adobe Creative Cloud software.
• Competent with a strong marketing acumen, result oriented and loves to create content for social media.
• Creative, cheerful and fun-loving!

Responsibilities

• Support customer environment to ensure continuous operation
• Daily operational task for stock taking/health check on existing equipment
• Software patching for workstations and servers on premise
• Prepare endpoints for exercise
• Handle maintenance requests such as new version, Upgrade, Patch and Scripts.
• Troubleshooting and maintenance of existing infrastructure
• Able to review and provide recommendation on current infrastructure/ process

Requirements

• Preferred candidate with self-motivation to learn new technology
• Preferred with some experience in Operating System, Microsoft/ UNIX/ LINUX/ Red Hat and administration in OS imaging, MDT, and Task sequence troubleshooting.
• Preferred candidate skilled in IT Infrastructure Operation and/or Support (LAN/WAN/Systems)
• Required candidate to be minimum CCNA (Cisco Certified Network Associate) certified.

Reporting Location

• West Army Camp

Job Responsibilities

• Develop and maintain all documentation on security policies, standards and controls and enforce compliance with policies and procedures in entire organisation
• Develop, implement and monitor reporting mechanisms for governance, security and risk practices to support compliance and highlight areas of exposure
• Keep abreast of current advances in all areas of information technology concerning vulnerabilities, security breaches or malicious attacks, and maintain up-to-date knowledge of IT security industry
• Work with internal units to conduct regular reviews and audit of IT systems and applications to ensure statutory compliance
• Develops, tracks, and reports on Key Risk Indicators (KRIs) for information technology security risk assessment progress
• Support data protection under Personal Data Protection requirements
• Develop and maintain business continuity plan and IT disaster recovery plan. Conduct annual business continuity and IT Disaster recovery testing
• Conduct IT risk assessment, review and reporting of key IT risk exposures and metrics, develop IT risk management framework and remediation plans to improve security posture with IT security best practices
• Assist in the execution for enterprise information and security governance and architecture roadmap
• Identify potential threats or attempted breaches to minimise vulnerabilities and risks in operating environment
• Design, develop and conduct cybersecurity and personal data protection act awareness workshops.
• Execute, manage, enhance and implement security operational processes to comply with IT regulatory and corporate requirements
• Responsible to ensure information security agreement is established for any required IT system/service contracts
• Perform incident and security management through Identify, Protect, Detect, Respond and Recover functions
• Any other related tasks assigned by supervisor

Job Requirements

• Bachelor’s Degree in Computer Science / Cyber Security / Information Technology or equivalent
• Minimum 3 years’ experience in IT audit, IT security or Data protection
• Possess relevant IT Governance, security and project management certifications (eg COBIT, CISSP, CISA, CISM, CITPM, PMP) will be advantageous
• Strong understanding of key IT security concepts such as access control, confidential data, encryption, business continuity, info-sec scans, and vendor apps
• Strong knowledge of IT organisation business processes and systems including (IT Security, data management, architectural and planning, technology life cycle management)
• Good understanding of risk management functions, including IT audit, cyber security, and/or IT compliance.
• Experience in or knowledge of 3rd party / vendor management lifecycle
• Good understanding of Singapore Personal Data Protection Act (PDPA)
• Strong oral and written communication skills to work effectively with staff at all levels of the organisation

Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.

Build a career with confidence.

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a seasoned professional in Customer Service who works independently, resolving complex customer inquiries. This role maintains databases, makes recommendations to management for customer issue prevention and the sales team to identify sales opportunities. Makes updates to procedures to ensure the improvement of Customer Service processes.

Key Responsibilities

• Works, independently, to confer with customers who contacts the organization by telephone or electronically, provides scripted information about organization products or services, discusses customer accounts, and obtains or addresses customer complaints. Provides ability to deviate from the script to address moderately complex inquiries.
• Responds independently, to call or email customers to provide follow up on difficult to moderately complex inquiries.
• Works on documentation and solves difficult to moderately complex customer issues/requests/complaints in accordance to established procedures, and when required, redirects queries to appropriate department or personnel.
• Obtains and collects feedback from product development and service departments to confirm the most appropriate sources of materials and secondary sources of information that can be recommended to customers to answer their questions.
• Assists in the maintenance of databases containing information on customer interactions and transactions to facilitate future needs in data collection and consolidation.
• Confers, when required, with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.
• Promotes, when required, sells a variety of products/services to ensure business targets are met.
• Provides, when required, after-sales support for various client contracts.

Requirements

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve customers issues with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

As a minimum you must have:

• Intermediate or better skill level with MS Word, Excel, Outlook, and an aptitude for learning software productivity applications quickly.
• Excellent written, oral, and reading comprehension / communication skills to both communicate effectively with customers and document cases.
• Experience and references in a customer service position.
• Has initiative and takes ownership to follow through and resolve customer’s issues.
• Enjoys an action oriented hands-on growth environment
• English Fluency in speaking and writing is essential as business requirements to work with customers and document cases

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.