• Planning and designing employees benefit packages.
• Executing the employee's annual review procedures.
• Maintaining a detailed record of the company’s employees.
• Administering all the hiring processes of new employees.
• Analyzing and monitoring all the department's budgets.
• Supervising the day-to-day operations of the Human Resources department.
• Ensuring all the employees comply with the HR policies.
• Creating new HR policies and updating the existing ones.
• Overseeing the employee's termination process.
• Counseling employees as and when required.
• Conducting exit interviews to identify the reason for termination/resignation.
• Organizing events and conferences for the employees.
• Managing workplace safety issues and complaints.
• Maintaining and recording employee attendance.
• Adhering to all the company’s rules and regulations.

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

• Possess an excellent Planning Skills as he / she will be handling the operation deployment planning
• Can able to delegate the duties to covered departments
• Possess an excellent Communiation Skills
• Has a Good Time Management
• Posses a strong leadership skills
• Active Listening
• Problem Solving
• Versatile Knowledge of Site and Officers

Responsibilities:

• Assist Project Manager with public relations aligned with the project’s master work programme.
• Manage and address public feedback and complaints; support press and PR matters.
• Distribute authority-approved notices (pamphlets, letters) to the public before work starts.
• Brief nearby residents and stakeholders about construction impacts prior to each stage.
• Attend and arrange public relations meetings with the project team when needed.
• Ensure advance communication on road closures, traffic diversions, etc., to minimize inconvenience.
• Provide periodic updates to the public on construction activities.
• Prepare monthly reports on public feedback and actions taken.
• Maintain positive public relations throughout the construction period.

Requirements:

• Minimum Diploma in any field.
• At least 3 years of working experience as a Public Relations Officer in the construction industry, specifically on HDB or LTA projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Assist Project Manager with public relations aligned with the project’s master work programme.
• Manage and address public feedback and complaints; support press and PR matters.
• Distribute authority-approved notices (pamphlets, letters) to the public before work starts.
• Brief nearby residents and stakeholders about construction impacts prior to each stage.
• Attend and arrange public relations meetings with the project team when needed.
• Ensure advance communication on road closures, traffic diversions, etc., to minimize inconvenience.
• Provide periodic updates to the public on construction activities.
• Prepare monthly reports on public feedback and actions taken.
• Maintain positive public relations throughout the construction period.

Requirements:

• Minimum Diploma in any field.
• At least 3 years of working experience as a Public Relations Officer in the construction industry, specifically on HDB or LTA projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

RESPONSIBILITIES:

• Post-sales activities of Cybersecurity or Network Performance Monitoring products
• Involve in Large-scale (Local & Regional) Project Implementation
• Provide on-site implementation services including testing, deployment & documentation
• Provide technical support in ensuring customer satisfaction
• Analyse and clarify customer queries though troubleshooting and researching existing
  knowledgebase articles/known issues
• Be on routine standby to support 24x7 maintenance support calls
• Requires the ability to communicate issues clearly and concisely

REQUIREMENTS:

• Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
• At least 1-2 years relevant experience in IT industry providing network support and
  administration.
• Equip with knowledge & experience in networking such as routing and switching technology.
• Possess CCNA or CCSA certification.
• Able to work independently as well as in a team environment.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients.
• Analytical and possess good troubleshooting skills.
• Willing to work extended hours and on standby duty.
• Excellent interpersonal and communication skills.
• Independent and motivated.

Responsibilities:

• Assist Project Manager with public relations aligned with the project’s master work programme.
• Manage and address public feedback and complaints; support press and PR matters.
• Distribute authority-approved notices (pamphlets, letters) to the public before work starts.
• Brief nearby residents and stakeholders about construction impacts prior to each stage.
• Attend and arrange public relations meetings with the project team when needed.
• Ensure advance communication on road closures, traffic diversions, etc., to minimize inconvenience.
• Provide periodic updates to the public on construction activities.
• Prepare monthly reports on public feedback and actions taken.
• Maintain positive public relations throughout the construction period.

Requirements:

• Minimum Diploma in any field.
• At least 3 years of working experience as a Public Relations Officer in the construction industry, specifically on HDB or LTA projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Delivers required security service based on Standard Operating Procedures and Work Instructions.
• Conduct indoor and outdoor security patrols.
• Prevent unauthorized entry, trespass, intrusion and acts of vandalism.
• Prevent abuse of facilities provided in the site by occupiers (including visitors).
• Conduct crowd and vehicle traffic control.
• Ensure barriers are always down when no vehicle is entering.
• Ensure security office doors are secured and always locked after office hours.
• Control and direct traffic movements during morning and evening peak hours.
• Ensure that all personnel register at the designated security counters and issue visitor pass in exchange for valid photo identification documents.
• Conduct audit check on security passes to ensure only authorized vehicle and personnel can access.

Qualification:

• Possess a valid Security Licence (by PLRD)
• Possess valid relevant certification including:Guard and Patrol, Access Control Management: Provide Guard and Patrol Services and Operate Basic Security Equipment
  Incident Response: Handle Security Incidents and Services
  Threat Observation: Recognise Terrorist Threats
  
• Working hours (day shift): 0700 to 1900hr
• Working hours (night shift): 1900 to 0700hr

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Collaborate with the sales team to design solutions for moderately complex systems.
• Provide support in preparing technical documentation for major tender submissions.
• Develop and validate bills of materials for project proposals.
• Optimize designs through value engineering to improve cost-efficiency.
• Ensure the accuracy and feasibility of designs through thorough validation.

Requirements:

• ITE qualification or higher.
• 3 years of experience in security systems.
• On-the-job training provided.
• Experience in electrical systems, networking, and automation systems is required.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Collaborate with the sales team to design solutions for moderately complex systems.
• Provide support in preparing technical documentation for major tender submissions.
• Develop and validate bills of materials for project proposals.
• Optimize designs through value engineering to improve cost-efficiency.
• Ensure the accuracy and feasibility of designs through thorough validation.

Requirements:

• ITE qualification or higher.
• 3 years of experience in security systems.
• On-the-job training provided.
• Experience in electrical systems, networking, and automation systems is required.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

JD :

• Firewalls : Expert in checkpoint and Palo alto firewalls, beginner or intermediate knowledge in Cisco firewalls.
• Good in Azure Load balancers
• Experience in proxy servers. Prefer Symantec bluecoat ProxySG.
• Have knowledge of general network & security technologies / protocols like routing, DNS, LDAP, syslog, NTP, SNMP, SSH, HTTPS, AAA, SMTP, etc.
• Should be familiar with monitoring tools of the network security devices.
• Experience in log review, log monitoring, firewall rule review.
• Good in troubleshooting issues reported.

Optional (any 1 of below is mandatory)

• Cisco router and switches
• Cisco ISE
• Radware Anti-DDOS | Absolute vision
• Symantec 2FAVIP

JD :

• Firewalls : Expert in checkpoint and Palo alto firewalls, beginner or intermediate knowledge in Cisco firewalls.
• Good in Azure Load balancers
• Experience in proxy servers. Prefer Symantec bluecoat ProxySG.
• Have knowledge of general network & security technologies / protocols like routing, DNS, LDAP, syslog, NTP, SNMP, SSH, HTTPS, AAA, SMTP, etc.
• Should be familiar with monitoring tools of the network security devices.
• Experience in log review, log monitoring, firewall rule review.
• Good in troubleshooting issues reported.

Optional (any 1 of below is mandatory)

• Cisco router and switches
• Cisco ISE
• Radware Anti-DDOS | Absolute vision
• Symantec 2FAVIP

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Job Overview

We are seeking a proactive and dynamic Public Relations Executive to join our team in the automotive aftermarket parts industry. The ideal candidate will be responsible for managing and enhancing our company’s image, communications, and reputation in the industry. They will work closely with media outlets, industry influencers, and internal stakeholders to promote our products and services, drive brand awareness, and establish strong industry relationships.

Key Responsibilities

• Media Relations: Build and maintain strong relationships with industry media, journalists, and bloggers to secure coverage for the company’s products, services, and news.
• Content Development: Write and edit press releases, media pitches, blog posts, newsletters, and other content to promote the company and its products.
• Brand Management: Develop and execute PR strategies to enhance the brand’s visibility in the automotive aftermarket industry.
• Crisis Communication: Manage potential issues and crises, ensuring that the company’s reputation is maintained in times of challenges or recalls.
• Event Management: Organize and manage press conferences, product launches, trade shows, and other promotional events to ensure media coverage and stakeholder engagement.
• Influencer Outreach: Develop and maintain relationships with industry influencers and thought leaders to expand the company’s reach.
• Social Media Management: Coordinate with the social media team to ensure alignment of PR strategies with online engagement and promotion.
• Market Research: Stay updated on industry trends, competitor activities, and consumer behavior to help refine PR strategies.
• Internal Communications: Support internal communication initiatives, keeping staff informed of key updates and achievements.

Qualifications

• Bachelor’s degree in Public Relations, Communications, Journalism, or a related field.
• 2-5 years of experience in public relations, preferably within the automotive or related industries.
• Proven experience in media relations, content creation, and PR strategy development.
• Strong writing and editing skills with an attention to detail.
• Familiarity with the automotive aftermarket industry is a plus.
• Excellent communication, interpersonal, and presentation skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Experience with social media platforms and content management systems.
• Crisis management experience is desirable.

Key Skills

• Media Relations & Networking
• Strong Writing & Editing
• Event Planning & Execution
• Brand & Reputation Management
• Strategic Communication
• Crisis Communication
• Social Media Strategy
• Automotive Industry Knowledge

We offer competitive compensation and benefits, including ongoing training and development opportunities in the automotive car care industry. If you are a dedicated professional with the required qualifications and skills, we invite you to apply for this position.

Responsibilities:

• Project deployment for customers' Enterprise IT Network Services.
• Work closely with Project Manager to fulfil project deliverables.
• Perform the role of Project Lead for projects.
• Documentation skills include creating and updating detailed solution design, installation and maintenance documents.
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Establish TAC cases with principal vendor in complex problem till resolved.

Requirements:

• Preferably with good knowledge and hands on experience in the following areas:

1. Design, planning, integration, implementation and validation.
2. System integration and implementation project lifecycle.
3. Troubleshooting and problem identification.
4. Support of applications and IT infrastructures.
5. LAN/WAN/WLAN: Cisco/Alcatel router, Enterprise/DC switches, WLC.
6. Network Security Solutions: Fortinet, Checkpoints, Cisco IPS/IDS, Cisco ASA, Cisco Firepower, Cisco ISE, Aruba Clearpass, Cisco ESA, Cisco WSA, Cisco SMA.
7. Network Monitoring: SolarWinds, Alcatel Omni-Vista.
8. Network Appliances based: Infoblox DNS/DHCP, F5 LTM/GTM, A10 LTM.
   

• Preferably with Cisco certification, Alcatel certification, F5 LTM & Network Security products.
• Experience with LAN, WAN, WLAN, Data and Security networking in implementation.
• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.
• Able to work flexible hours especially during after-office hour scheduled maintenance windows.
• Strong customer service orientation.

Work location: Jurong East.

The Product Engineer (Cyber Security) is the technical expert supporting the sales and prospecting lifecycle from pre-sales, deployment to post-sale support. The product engineer will be part of a small team trialling, evaluating and incubating new products and services for the cybersecurity services business unit, and will be intimately involved in understanding new cyber security products, understand the technical architecture of the solution, work with clients to understand and to integrate the solution into clients’ environments, and supporting them in post-sales support. The product engineer should be curious and keen in learning about, and working on new cyber security products, and work on translating them into new service offerings.

The Product Engineer is knowledgeable and specialized on several aspects (technical, procedural, operational,) in at least one of the following domains: Cloud Operations and Security; Cloud Monitoring; Security & Risk Management.

The candidate is expected to setup, design and formulate the supporting documents and establish a framework of processes and procedures for the day-to-day operations of the role and the service offering, and conduct continuous improvement for the team.

Job Responsibilities:

• Analyze and influence the customer business and technical requirements to ensure the products contribute to the overall solution for the customer’s cyber roadmap.
• Support the onboarding of the products and work closely with vendors and suppliers to onboard the products for the customer. (i.e Plan, transit, attend enablement from vendor, transfer product knowledge)
• Conduct staff enablement or training workshops for prospects
• Plan and conduct Proof of Concepts with prospects
• Plan and execute project timeline with various stakeholder to ensure project timeline are adhered to
• Work closely with vendors and customer to resolve technical or deployment issues to ensure successful deployment of the product into customer IT environment
• Work closely with customer for support on day 2 operations (including reports generations)
• Support exhibitions/tradeshows to showcase the product/solution

Job Requirements:

• Articulate and presentable
• Familiar with Windows OS and Unix OS variants
• Experience in the use, deployment, and configuration of CSPs cloud native security tools, especially for AWS and Azure, will be advantageous
• At least five years working experience within IT Security, cloud and networking
• Knowledge of cybersecurity frameworks and models
• Possess basic skills in project management and keeping to tight project timeline
• Minimally 5 years of experience working on IT security tools
• IT security industry certifications are highly favourable

Work location: Jurong East

Job Responsibilities

• Be part of the client’s project management team (PMT) to deliver projects involving the deployment of network infrastructure and related systems.
• Work with users on solution architecting, design, implementation and validation.
• Work with users and vendors on project planning, task coordination, risk assessments etc.
• Review project deliverables to ensure completeness and the quality meet the required quality and standard.
• Facilitate routine clearances, meetings and site surveys.

Job Requirements

• At least 2 years of working experience in the Information Technology industry in the areas of network implementation & support.
• Possesses a valid network/system certification (e.g. CCNA, ITIL, etc) or equivalent.
• Working knowledge of DNS, DHCP, NTP configuration, TCP/IP networking.
• Ability to diagnose and resolve simple network access problem and perform network troubleshooting.
• Have experience in performing project management and in liaising with the user and vendor to define business requirements and deliver technical solution.
• Prior working experience in defence organisations or government ministries requiring security clearance is highly preferred.
• Good written and verbal communication skills.

Job Responsibilities:

Perform system administration function for laptops as per company IT and Security policies.

• Mustering of notebooks and PCs
• Administration of portable media
• Administration of scanning devices
• Perform backups
• Laptops and PC disposal
• Running of scripts to ensure laptops and PC's content etc are in accordance with IT & Security policies
• Assist auditors and attend audits on laptops and PC.
• Write procedure and documentation on administering of laptops & PCs
• Diligently keep records/logs of notebooks & PC for audit purposes
• Perform as a backup person for managing of all equipment in store room

Job Requirements:

• 2 years experience in a system administration function for laptops

This role is focused on the automation and orchestration of security processing within the ST Engineering SOC environment. This person will have the opportunity to work on technology and processes with a global reach and is an integral part of the security controls that the company uses to protect its data and intellectual property.

To be successful, you will need to demonstrate you have the skills and aptitude to understand and support our complex systems and processes that enable the delivery of our world-class services. This position also requires the ability to: work with a variety of different groups; communicate effectively electronically and in person, drive a problem to resolution or know when to escalate and seek assistance; work independently and as part of a team; also requires a keen attention to detail and follow through on work items.

Responsibilities:

• Proactive and creative creation of automated workflow to reduce manual processes and to meet client requirements.
• Updating playbook documentation to ensure all creation, updates, and changes are recorded.
• Work closely with the operation team, customer success manager, and threat detection team to ensure that the input and output of the playbook meets the requirements.
• Perform certain amount of scripting to create unique integration or workflow (preferably python).
• Be the Subject Matter Expert (SME) for all issues in relation to automation.
• Identify opportunities to improve processes and/or tools to ensure highest level of quality, including documentation, mentoring and training sessions.
• Assist in any ad-hoc tasks when necessary.

Requirements:

• Experience with SOAR, SIEM and other security product within a SOC environment.
• Knowledge on cyber attack-vectors, security threats and mitigation techniques.
• Possesses relevant professional certifications.
• Ability to deal with the ambiguity associated with working in a fast paced and changing environment.
• Understanding of or exposure to multiple programming languages is a plus.
• Knowledge and/or experience in reverse engineering of software is a plus.
• 1 to 3 years with SOC environment preferred.
• Good knowledge / experience of ITSM process 2-5 years of hands on experience (Knowledge of ServiceNow ITSM / Sec ops module will be an advantage).
• Good knowledge / experience for scripting python with 2-5 years of hand on experience in using python (Knowledge of using Palo Alto XSOAR will be an advantage).
• Possess and has experience in problem solving skill set with good methodology of analysing an issues / problem, finding the root cause and solving the issues/problem.
• Possess a mindset and curiosity on how to automate work flow and improve process within SOC (Candidates with SOC background preferred).
• Possess ability to work in a fast-moving environment with short turnaround time.
• A good team player with keen interest in process flow and prefer automation way of life rather than manual work way of life.
• Requires working after office hours / activation to resolve SOAR issues.

Work Location: Ang Mo Kio